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Difference between revisions of "Collaboration with VoIP Providers"

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<div class="breadcrumb">
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{{Breadcrumb|0|0|Communications Systems}}
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{{up}} [[Platforms]]
 
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</div>
 
  
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Collaboration with VoIP Providers is an important topic in the todays world of Voice/Data Communication over the Internet.
+
{{Warning|
−
The following information will give an overview of the supported VoiP providers in the different countries as well as additional considerations and hints to the connected platforms.
+
'''[[#Tested_VoIP_Providers_by_Countries|29.09.2024 - general editorial updates on configuration guides]]'''
 +
}}
  
 +
{{Warning|
 +
'''[[#Tested_VoIP_Providers_by_Countries|05.07.2024 - V3R3.2: new certifications and configuration descriptions available]]'''
 +
}}
  
  
−
== Overview ==
+
{| class="FCK__ShowTableBorders"
 +
|-
 +
! width="75"  | Date
 +
! width="500" colspan="2" | Summary
 +
|-
 +
| rowspan="4" | 05.07.2024
 +
| style="width:22%; border-right: none; border-bottom: none" |
 +
* released with profile:
 +
| style="border-left: none; padding-top: 10px; border-bottom: none" | Net4You-Voice4Biz
 +
|-
 +
| style="width:22%; border-right: none; border-bottom:none; border-top:none" |
 +
* updated profile:
 +
| style="border-left: none; padding-top: 10px; border-bottom:none; border-top:none" | EWE Voice+ SIP Trunk, M-net Premium SIP-Trunk, Universe SIP Connect
 +
|-
 +
| style="width:22%; border-right: none; border-bottom: none; border-top:none" |
 +
* updated w/o profile change:
 +
| style="border-left: none; padding-top: 10px; border-bottom:none; border-top:none" | Swisscom Smart Business Communication
 +
|-
 +
| style="width:22%; border-right: none; border-top:none" |
 +
* obsolete profile:
 +
| style="border-left: none; padding-top: 10px; border-top:none" | HFO Telecom NGN, Skype for Business, Swisscom BCON, Swisscom VoipGate 
 +
|-
 +
| rowspan="4" | 11.03.2024
 +
| style="width:22%; border-right: none; border-bottom: none" |
 +
* released with profile:
 +
| style="border-left: none; padding-top: 10px; border-bottom: none" | BITel Business SIP Flex, Gamma NGN (DE), Helinet, htp Business FleX smart, wittenberg-net GmbH
 +
|-
 +
| style="width:22%; border-right: none; border-bottom:none; border-top:none" |
 +
* released w/o profile:
 +
| style="border-left: none; padding-top: 10px; border-bottom:none; border-top:none" | Net4You-Voice4Biz
 +
|-
 +
| style="width:22%; border-right: none; border-bottom: none; border-top:none" |
 +
* updated profile:
 +
| style="border-left: none; padding-top: 10px; border-bottom:none; border-top:none" | easybell, EWE Voice+ SIP Trunk
 +
|-
 +
| style="width:22%; border-right: none; border-top:none" |
 +
* updated w/o profile:
 +
| style="border-left: none; padding-top: 10px; border-top:none" | M-net Premium SIP-Trunk, Universe SIP Connect 
 +
|-
 +
| rowspan="2" | 11.12.2023
 +
| style="border-right: none; border-bottom: none" |
 +
* released w/o profile:
 +
| style="border-left: none; padding-top: 10px; border-bottom: none" | BITel Business SIP Flex, Gamma NGN (DE), wittenberg-net GmbH
 +
|-
 +
| style="border-right: none; border-top: none" |
 +
*  updated w/o profile:
 +
| style="border-left: none; padding-top: 10px; border-top: none" |EWE Voice+ SIP Trunk
 +
|-
 +
| rowspan="4" |  06.10.2023
 +
| style="border-right: none; border-bottom: none" |
 +
* released with profile:
 +
| style="border-left: none; padding-top: 10px; border-top: none; border-bottom: none" | Drei, Dstny, Komro, Magenta, RoutIT TLS, Vodafone Anlagenanschluss R5
 +
|-
 +
| style="border-right: none; border-top: none; border-bottom: none" |
 +
*  released w/o profile:
 +
| style="border-left: none; padding-top: 10px; border-top: none; border-bottom: none" |Helinet, htp Business FleX smart
 +
|-
 +
| style="border-right: none; border-top: none; border-bottom: none; border-bottom: none" |
 +
*  updated profile:
 +
| style="border-left: none; padding-top: 10px; border-top: none; border-bottom: none" |BT Wholesale, Deutsche Telekom CompanyFlex
 +
|-
 +
| style="border-right: none; border-top: none; border-bottom: none" |
 +
*  obsolete profile:
 +
| style="border-left: none; padding-top: 10px; border-top: none" |ecotel sipTrunk Connect 1.0, ecotel sipTrunk DDI, Tele 2, UPC Austria, Vodafone Anlagenanschluss, Vodafone Anlagenanschluss R3
 +
|-
 +
| rowspan="3" | 15.12.2022
 +
| style="border-right: none; border-bottom: none" |
 +
* released with profile:
 +
| style="border-left: none; padding-top: 10px; border-bottom: none" | EasyFone, envia TEL, G9 Telecom, Keyyo, Orange BE SIP,  Spark Voice Connect
 +
|-
 +
| style="border-right: none; border-top: none; border-bottom: none" |
 +
* updated profiles:
 +
| style="border-left: none; padding-top: 10px; border-top: none; border-bottom: none" |KPN TLS NL, Orange BE S&F, Sunrise, Vodafone Anlagenanschluss R4
 +
|-
 +
| style="border-right: none; border-top: none; border-bottom: none" |
 +
* obsolete profiles:
 +
| style="border-left: none; padding-top: 10px; border-top: none" | Orcon Ltd, TelstraClear WSIP
 +
|-
 +
| further details:
 +
| colspan="2" | https://wiki.unify.com/wiki/Collaboration_with_VoIP_Providers#Released_SIP_Providers_in_Detail
 +
|}
 +
 
 +
 
 +
[[Image:ITSP-OpenScapeBusiness-V3.jpg|thumb|380px|More than 200 VoIP Providers released for Unify SME Platforms [[#Tested VoIP Providers by Countries|> table]]]]
 +
 
 +
The connection of communication systems to the public network via [[SIP Trunking]] can be used instead of or in addition to traditional PSTN trunks. Many VoIP Providers, also known as [[ITSP]]s, are offering corresponding services. The following article gives an overview of the SIP trunking features and limitations and lists the Providers, which have been tested and released with the SME platform OpenScape Business.
 +
 
 +
'''You did not find your provider? [[#How_to_get_a_new_VoIP_provider_released|Find out how to get it released!]]'''
 +
<br/>
 +
 
 +
== Overview ==
 +
OpenScape Business has been tested with a large number of Internet telephony providers that support [[SIP]]. Continuously new providers are tested, released and included within administration. As the SIP recommendations leave some room for interpretation, there are differences in the range of features supported with a specific provider. In this chapter general information is given which is valid for all SIP Providers.
 +
*
 +
*
 +
*
 +
 
 +
== SIP trunking features  ==
 +
 
 +
*Up to 8 active SIP providers and one Internet connection
 +
*integrated [[SBC]] functionality
 +
*SIP trunking with single numbers (MSN) and up to 30 SIP user accounts (called Internet telephony stations in WBM)
 +
*SIP trunking with Direct Inward Dialing (DID)
 +
*Comprehensive feature set available e.g.
 +
**CLIP
 +
**Hold, Consultation, Toggle
 +
**Transfer (attended, semi-attended)
 +
**Ringing group, Call pickup
 +
**Conference
 +
**Call Forwarding
 +
**Call deflection
 +
**DTMF transmission e.g. for voicemail access
 +
**Location information for emergency calls
 +
*Simultaneous VoIP connections depending on available DSL bandwidth, used [[Codec]] and system.
 +
*Automatic fallback at SIP trunk failure
 +
*Voice Codecs G.711 and G.729
 +
*Fax over IP via T.38
 +
{{Warning | <b> Security Warning - Malicious attacks from the Internet may lead to reduced service quality or toll fraud!<br> &#160;&#160;&#160;&#160;&#160;Please strictly follow these basic rules:</b>
 +
* Never open up the firewall in an internal or external router e.g. by forwarding port 5060. <br>The SME platforms take care of opening the firewall for traffic with the selected VoIP providers. Attacks from other internet addresses are therefore blocked. Opening up the router's firewall would invalidate this security measure.
 +
* Never configure SIP subscribers at an OpenScape system without a strong password.<br> Authentication blocks registration of unauthorised SIP clients. See http://wiki.unify.com/wiki/Features_and_Configuration_of_SIP_Devices
 +
* For diagnostics and SIP provider configuration hints see [[How to enable blocked SIP Providers]].
 +
}} <br>
 +
*
 +
 
 +
== General Requirements for VoIP  ==
 +
 
 +
*LAN with 10/100/1000 MBit/s and no more than 40% network load
 +
*Separate port on the switch or router for every component in the IP network (no hubs as concentrators)
 +
*Not more than 50 ms delay in one direction (One Way Delay); not more than 150 ms total delay
 +
*Not more than 3% packet loss and 20 ms jitter
 +
*Quality of Service (QoS) support - IEEE 802.p, DiffServ (RFC 2474) or ToS (RFC 791)
 +
*Sufficient WAN bandwidth (uplink and downlink) for intended simultaneous calls and CODEC
 +
*External router
 +
*Intermediate routers shall support quality of service and bandwidth control mechanisms if the WAN link is used for voice and data simultaneously. SIP messages have to be routed transparently.
 +
 
 +
For interworking with different network configurations and edge devices and how to use [[STUN]] please see [[Network Configuration for VoIP Providers]].
 +
*
 +
*
 +
*
  
−
HiPath Platforms have been tested with a large number of Internet telephony providers that support [[SIP]]. At the moment, there are vast differences in the range of features supported, reachable networks, and service quality offered by the various providers. Occasionally configuration changes may occur that require adjustments to be made to the HiPath Platforms.<br />
+
== Hints for all Providers ==
  
−
== General Information by platform ==
+
* Concurrent calls via ITSP (depending on the available bandwidth and used [[Codec]]).
 +
** 30 for OpenScape Business X1
 +
** up to 120 for OpenScape Business X3 / X5 / X8
 +
** 180 for OpenScape Business S
 +
*DTMF transmission
 +
**outband transport via RFC 2833/RFC4733 is highly recommended. The ITSP MUST support outband DTMF (RFC2833/RFC4733) if UC Suite functions via SIP trunk (e.g. auto attendant, voicemail control) shall be used.
 +
**inband transport may be used, but the functionality cannot be guaranteed as endpoints (e.g. UC-Suite) may not support inband DTMF.
 +
* FAX over IP
 +
**Please check the documentation available for your ITSP which Fax transmission is preferred.
 +
**T.38 is activated by default in OpenScape Business
 +
**If your provider does not support Fax T.38 or T.38 transmission causes problems, Fax pass-through with G.711 is possible but transmission quality depends on network infrastructure in this case. 
 +
* Call Forwarding
 +
**By default an incoming ITSP call is forwarded to another public subscriber via a second ITSP trunk (one incoming and one outgoing).
 +
**Call rerouting can be used for selected ITSPs, in this case NO line is used when call is active 
 +
*Special call numbers and emergency calls may need alternate TDM connections
 +
**Special call numbers (e.g. 0800, 0900, 0137) are not supported by all SIP providers
 +
**analog fax/modem connections are not supported by all SIP providers.
 +
**Emergency call numbers (e.g. 110, 112) are not supported by all providers.
 +
*
 +
*
 +
*
  
−
=== HiPath BizIP ===
+
== How to get a new VoIP provider released  ==
  
−
HiPath BizIP's main functions have been tested on a large number of Internet telephony providers that support [[SIP]]. At the moment, there are vast differences in the range of features supported, reachable networks, and service quality offered by the various providers. Occasionally configuration changes may occur that require adjustments to be made to HiPath BizIP parameters.<br />
+
Tests are necessary with every new provider before making installations in the field due to different implementations of the SIP protocol. Otherwise no support is available for an ITSP. Test resources have to be provided by the region or partner.
  
−
{{Info|
+
{{Warning|
−
To use the built-in voice mail, the provider must support [[Codec#G.729|G.729]] voice compression and for remote access to the answering machine, the provider must support tone dialing in accordance with RFC 2833.
+
'''-->> 24.07.2024 New documents and templates available check the .zip file <<--'''
 
}}
 
}}
  
−
=== HiPath 2000 ===
+
*Select the VOIP / SIP trunking providers, which are most important for your business, estimate business relevance and&nbsp;'''get agreement''' for start of certification from [mailto:osbiz-certification@mitel.com product management].
 +
*'''Download''' {{File-DL|VOIP provider data collection and test list|zip}} <br>
 +
*In the .zip-file you find the
 +
**process description ''' updated with new parameters V3R3 '''
 +
**ITSP questionnaire
 +
**HowTo guide for system setup and hints for test execution
 +
**the testlist ''' updated with new test description for V3R3.1'''
 +
**templates for writing a configuration guide  ''' updated for V3R3.1 '''
 +
 
 +
[[Image:Atos_Unify_OSBiz_Certified_ITSP.png|150px|right]]
 +
After successful tests the VoIP provider will be released and published on this page. Regular back level support is available for issues with the new provider after that. A preconfigured VoIP provider profile will be included in the OpenScape Business administration for easy setup.
 +
Certified providers are entitled to label their SIP Trunking Service with the OpenScape Business certified ITSP emblem
 +
*
 +
*
 +
*
 +
 
 +
== '''General Configuration guides''' ==
 +
*
 +
{{File-DL|OpenScape-Business-SIP-Trunk-Configuration|pdf|en|OpenScape Business SIP Trunk Configuration}}
 +
 
 +
{{File-DL|OpenScape-Business-SIP-Trunk-Configuration-CNS|pdf|en|Clip no Screening (CNS) for DID SIP Trunks}}
 +
 
 +
{{File-DL|OpenScape-Business-SIP-Trunk-Configuration-MEX|pdf|en|Mobile Extension (MEX) Connectivity}}
 +
 
 +
{{File-DL|OpenScape-Business-SIP-Trunk-Configuration-Multisite|pdf|en|Multisite Management for DID SIP Trunks}}
 +
 
 +
 
 +
*
 +
 
 +
== '''Tested VoIP Providers by Countries''' ==
 +
 
 +
The main SIP trunking functions of the SME platforms have been tested with the following Internet telephony providers. For detailed information see the document [[#Released SIP Providers in Detail|Overview about Released SIP Providers]] below.
 +
 
 +
=== International  ===
 +
 
 +
{| class="FCK__ShowTableBorders"
 +
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [http://www.colt.net COLT]
 +
| align="center" | -
 +
|-
 +
| [http://www.verizon.com/ Verizon]  &#160;
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-Verizon-USA|pdf|en|Verizon IP-Trunk Configuration}}
 +
|-
 +
| [http://www.skype.com/intl/en-us/business/sip/overview Skype Connect] &#160;
 +
| align="center" | -
 +
|}
 +
 
 +
*Please check provider home page for supported countries.<br>
 +
 
 +
=== Australia  ===
 +
 
 +
{| class="FCK__ShowTableBorders"
 +
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [https://www.tpgtelecom.com.au/aapt AAPT - TPG Telecom Limited]
 +
| align="center" |{{File-DL|OSBiz-SIP-Trunk-Configuration-AAPT-Connect-Australia|pdf|en|AAPT SIP Connect Configuration}}
 +
|-
 +
| [http://www.broadcloud.com BroadCloud]
 +
| align="center" |{{File-DL|OSBiz-SIP-Trunk-Configuration-BroadCloud-RoW|pdf|en|BroadCloud Configuration}}
 +
|-
 +
| [http://www.commander.com Commander Primus]
 +
| align="center" | -
 +
|-
 +
| [http://www.engin.com.au Engin]
 +
| align="center" | -
 +
|-
 +
| [http://www.internode.on.net Internode]
 +
| align="center" | -
 +
|}
 +
 
 +
=== Austria  ===
 +
 
 +
{| class="FCK__ShowTableBorders"
 +
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [https://www.a1.net/ A1 Telekom Austria ] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-A1-Telekom-Austria-reg|pdf|de|A1 Telekom Austria SIP Trunk registrierend Konfiguration}}
 +
|-
 +
| [https://www.drei.at/business/ Drei Business] &#160;
 +
| align="center" |  {{File-DL|SIP-Trunk-Configuration-DreiBusinessSIPConnect|pdf|de|Drei Business SIP Connect Konfiguration}}
 +
''' new: 2023-10-06
 +
|-
 +
| [http://www.ipaustria.at IP Austria / my Tweak] &#160;
 +
| align="center" | -
 +
|-
 +
| [http://www.kabelplus.at/Business/Telefonie.aspx Kabelplus Business Phone] &#160; 
 +
| align="center" | -
 +
|-
 +
| [https://www.linzag-telekom.at/produkte-leistungen/telefonie-video LinzAG City Voice] &#160;
 +
| align="center" | -
 +
|-
 +
| [https://www.magenta.at/business Magenta Business ] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-AT-Magenta|pdf|de|Magenta Business Voice SIP Konfiguration}}
 +
''' new: 2023-10-06
 +
|-
 +
| [https://www.net4you.net/ Net4You ] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-net4you|pdf|de|Net4You Voice4Biz Konfiguration}}
 +
''' profile included: 2024-07-05
 +
|-
 +
| [http://www.neotel.at Neotel] &#160;
 +
| align="center" | -
 +
|-
 +
| [https://www.salzburg-ag.at/cablelink SalzburgAG CableLink] &#160;
 +
| align="center" | -
 +
|}
 +
 
 +
=== Belgium  ===
 +
 
 +
{| class="FCK__ShowTableBorders"
 +
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [https://www.proximus.be/en/personal Belgacom IMS / Proximus]  &#160;
 +
| align="center" | -
 +
|-
 +
| [https://www.businesscom.nl/ BCOM]
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-BCom-Belgium|pdf|en|BCOM Belgium Configuration}}
 +
|-
 +
| [http://www.BKM.be BKM] &#160;
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-BKM-Belgium|pdf|en|BKM Configuration}}
 +
|-
 +
| [http://www.destiny.be Destiny]
 +
| align="center" | -
 +
|-
 +
| [http://www.ipnexia.com/ IPnexia]
 +
| align="center" | -
 +
|-
 +
| [https://www.orange.be/ Orange BE S&F]
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-Orange-S&F-Belgium|pdf|en|Orange BE S&F Configuration}}
 +
|-
 +
| [https://www.orange.be/ Orange BE SIP]
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-Orange-BE-SIP|pdf|en|Orange BE SIP Configuration}}
 +
|-
 +
| [http://www.telenet.be Telenet]
 +
| align="center" | -
 +
|-
 +
| [http://www.win.be WIN]  &#160;
 +
| align="center" | -
 +
|-
 +
| [http://www.x2com.nl// X2COM]
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-X2Com-Belgium|pdf|en|X2COM Belgium Configuration}}
 +
|}
 +
 
 +
=== Brazil  ===
 +
 
 +
{| class="FCK__ShowTableBorders"
 +
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [http://www.voitel.com.br Voitel]
 +
| align="center" | -
 +
|-
 +
| [https://www.vivo.com.br/para-voce Telefonica vivo] &#160;
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-Vivo-Brasil|pdf|pt|Telefonica vivo SIP Trunk Configuration}}
 +
|}
 +
 
 +
=== Canada  ===
 +
 
 +
{| class="FCK__ShowTableBorders"
 +
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [http://ca.babytel.net/en/ BabyTEL]  &#160; 
 +
| align="center" | -
 +
|}
 +
 
 +
=== Chile  ===
 +
 
 +
{| class="FCK__ShowTableBorders"
 +
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [http://www.entel.cl/ ENTEL NGN]
 +
| align="center" | -
 +
|}
 +
 
 +
=== Czech Republic  ===
 +
 
 +
{| class="FCK__ShowTableBorders"
 +
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [http://www.gts.cz/ GTS]
 +
| align="center" | -
 +
|-
 +
| [http://www.cz.o2.com/ O2]
 +
| align="center" | -
 +
|-
 +
| [http://www.t-mobile.cz/ T-mobile]
 +
| align="center" | -
 +
|}
 +
 
 +
=== Denmark ===
 +
 
 +
{| class="FCK__ShowTableBorders"
 +
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [http://www.globalconnect.dk Global Connect]
 +
| align="center" | -
 +
|-
 +
| [http://www.tdcgroup.com TDC]
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-TDC-Denmark|pdf|en|TDC Denmark Configuration}}
 +
|-
 +
| [http://www.telia.dk Telia]
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-Telia-Denmark|pdf|en|Telia Denmark Configuration}}
 +
|-
 +
| [http://www.uni-tel.dk Uni-tel A/S]
 +
| align="center" | -
 +
|}
 +
 
 +
=== Estonia  ===
 +
 
 +
{| class="FCK__ShowTableBorders"
 +
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [http://www.telia.ee/ Telia Estonia] &#160;
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-Telia-Estonia|pdf|en|Telia Estonia Configuration}}
 +
|}
 +
 
 +
=== Finland  ===
 +
 
 +
{| class="FCK__ShowTableBorders"
 +
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [http://www.elisa.com Elisa] &#160;
 +
| align="center" | -
 +
|-
 +
| [http://www.lansilinkki.fi/ Länsilinkki]
 +
| align="center" | -
 +
|-
 +
| [http://tdc.com TDC]
 +
| align="center" | -
 +
|-
 +
| [http://www.teliasonera.com/sv Telia-Sonera]
 +
| align="center" | -
 +
|}
 +
 
 +
=== France  ===
 +
 
 +
{| class="FCK__ShowTableBorders"
 +
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [http://www.bouyguestelecom.fr Bouygues]
 +
| align="center" | -
 +
|-
 +
| [http://www.broadcloud.com BroadCloud]
 +
| align="center" |{{File-DL|OSBiz-SIP-Trunk-Configuration-BroadCloud-RoW|pdf|en|BroadCloud Configuration}}
 +
|-
 +
| [https://www.codepi.com Codepi]
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-CODEPI|pdf|en|Codepi SIP-Trunk Configuration}}
 +
|-
 +
| [http://www.completel.fr Completel]
 +
| align="center" | -
 +
|-
 +
| [https://dstny.fr/ Dstny] &#160;
 +
| align="center" |  {{File-DL|SIP-Trunk-Configuration-Dstny|pdf|en|Dstny France Configuration}}
 +
''' new: 2023-10-06
 +
|-
 +
| [https://www.foliateam.com/ Foliateam] &#160;
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-Foliateam-France|pdf|en|Foliateam SIP Trunk Configuration}}
 +
|-
 +
| [http://www.groupetc.com Hexatel]
 +
| align="center" | -
 +
|-
 +
| [https://www.ipdirections.net IP directions] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-IP-directions|pdf|en|IP directions SIP Trunk Configuration}}
 +
|-
 +
| [https://www.jaguar-network.com/ Jaguar Network] &#160;
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-Jaguar-France|pdf|en|Jaguar Network SIP Trunk Configuration}}
 +
|-
 +
| [https://www.keyyo.com Keyyo]
 +
| align="center" |{{File-DL|SIP-Trunk-Configuration-Keyyo-SIP-Trunk|pdf|en|Keyyo Configuration}}
 +
|-
 +
| [http://www.mystream.fr MyStream]  &#160;
 +
| align="center" | -
 +
|-
 +
| [http://www.openip.fr OpenIP]  &#160;
 +
| align="center" | -
 +
|-
 +
| [http://www.orange.fr/ Orange Business Services SIP trunking]
 +
| align="center" |{{File-DL|OSBiz-SIP-Trunk-Configuration-Orange-Business-Services-France|pdf|en|Orange Business Services SIP trunking Configuration}}
 +
|-
 +
| [http://www.paritel.fr Paritel Operateur]
 +
| align="center" | -
 +
|-
 +
| [http://www.sewan.fr Sewan Communications]
 +
| align="center" | -
 +
|}
 +
 
 +
=== Germany  ===
 +
 
 +
{| class="FCK__ShowTableBorders"
 +
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [http://www.1und1.de 1&amp;1] &#160;
 +
| align="center" | -
 +
|-
 +
| [https://www.versatel.de 1&1 Versatel] &#160;
 +
| align="center" |{{File-DL|SIP-Trunk-Configuration-Versatel|pdf|de|1&1 Versatel Konfiguration}}
 +
|-
 +
| [https://autphone.com/de/product/aut-trunk autphone] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration autphone|pdf|de|autphone SIP Trunk Konfiguration}}
 +
|-
 +
| [http://www.bitel.de/ BiTel] &#160;
 +
| align="center" |{{File-DL|OSBiz-SIP-Trunk-Configuration-BITel-Business-Voice-ALL-IP-Germany|pdf|de|BITel Business Voice Konfiguration}}
 +
|-
 +
| [http://www.bitel.de/ BiTel] &#160;
 +
| align="center" |{{File-DL|SIP-Trunk-Configuration-BITel-Business-SIP FleX|pdf|de|BITel Business SIP Flex Konfiguration}}
 +
''' new: 2023-12-11
 +
|-
 +
| [http://www.broadcloud.com BroadCloud] &#160;
 +
| align="center" |{{File-DL|OSBiz-SIP-Trunk-Configuration-BroadCloud-RoW|pdf|en|BroadCloud Configuration}}
 +
|-
 +
| [https://www.datel-dessau.de Datel]
 +
| align="center" | -
 +
|-
 +
| [http://www.deutsche-telefon.de/ Deutsche Telefon] &#160;
 +
| align="center" |{{File-DL|OSBiz-SIP-Trunk-Configuration-Deutsche-Telefon-Germany|pdf|de|Deutsche Telefon Konfiguration}}
 +
|-
 +
| [https://www.easybell.de/ easybell] &#160;
 +
| align="center" |{{File-DL|SIP-Trunk-Configuration-easybell|pdf|de|easybell Konfiguration}}
 +
|-
 +
| [https://easyfone.de EasyFone]
 +
| align="center" |{{File-DL|SIP-Trunk-Configuration-EasyFone-Deutsch|pdf|de|EasyFone Konfiguration}}
 +
|-
 +
| [https://www.ecotel.de ecotel sipTrunk 2.0] &#160;
 +
| align="center" |{{File-DL|OSBiz-SIP-Trunk-Configuration-Ecotel-sipTrunk-2.0-Germany|pdf|de|Ecotel SipTrunk2.0 Konfiguration}}
 +
|-
 +
| [http://www.enviaTEL.de envia TEL]
 +
| align="center" |{{File-DL|SIP-Trunk-Configuration-envia-TEL-Deutsch|pdf|de|envia TEL enVoice IP range Konfiguration}}
 +
|-
 +
| [https://www.equada.de/telefonie Equada] &#160;
 +
| align="center" | -
 +
|-
 +
| [http://www.ewetel.de/ ewe / swb / osnatel] &#160;
 +
| align="center" |{{File-DL|SIP-Trunk-Configuration-EWE Voice+-Deutsch|pdf|de|ewe Konfiguration}}
 +
''' update: 2024-07-05
 +
|-
 +
| [https://www.gammacommunications.de/ Gamma] &#160;
 +
| align="center" |  {{File-DL|SIP-Trunk-Configuration-Gamma-NGN-DE|pdf|de|Gamma NGN (DE) Konfiguration}}
 +
''' update: 2024-03-11
 +
|-
 +
| [http://www.gmx.de GMX (now 1&amp;1)] &#160;
 +
| align="center" | -
 +
|-
 +
| [https://www.gntel.de/tarife/#sip-trunk---sicher-und-günstig-angeschlossen gnTel] &#160;
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-gnTel-Germany|pdf|de|gnTel Konfiguration}}
 +
|-
 +
| [https://www.helinet.de/ Helinet] &#160;
 +
| align="center" |  {{File-DL|SIP-Trunk-Configuration-Helinet|pdf|de|Helinet Konfiguration}}
 +
''' new: 2023-10-06
 +
|-
 +
| [http://www.hlkomm.de/geschaeftskunden/telefonie/hl-phone-ng/ HL-Komm] &#160;
 +
| align="center" |{{File-DL|OSBiz-SIP-Trunk-Configuration-HL-Komm-Germany|pdf|de|HL-Komm Konfiguration}}
 +
|-
 +
| [https://www.htp.net/ htp] &#160;
 +
| align="center" |{{File-DL|OSBiz-SIP-Trunk-Configuration-htp-GmbH-Germany|pdf|de|htp GmbH SIP-Trunk Konfiguration}}
 +
|-
 +
| [https://www.htp.net/telefon-internet/ htp Business] &#160;
 +
| align="center" |{{File-DL|SIP-Trunk-Configuration-htp-Business-FleX|pdf|de|htp Business FleX SIP-Trunk smart Konfiguration}}
 +
''' new: 2023-10-06
 +
|-
 +
| [https://www.inexio.net/ inexio ] &#160;
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-inexio-Germany|pdf|de|Inexio Konfiguration}}
 +
|-
 +
| [https://www.komro.net/ komro] &#160;
 +
| align="center" |  {{File-DL|SIP-Trunk-Configuration-Komro|pdf|de|komroVoIP-Trunk Konfiguration}}
 +
''' new: 2023-10-06
 +
|-
 +
| [https://www.m-net.de M-Net] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-M-net-Premium|pdf|de|M-net-Premium Konfiguration}}
 +
''' update: 2024-07-05
 +
|-
 +
| [https://www.mk.de MK Netzdienste] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-MK-Netzdienste|pdf|de|MK-Netzdienste Konfiguration}}
 +
|-
 +
| [https://www.netcologne.de NetCologne] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-NetCologne-ProPhone|pdf|de|NetCologne ProPhone SIP Trunk Konfiguration}}
 +
|-
 +
| [http://www.netcom-bw.de/ NetCom BW] &#160;
 +
| align="center" |{{File-DL|OSBiz-SIP-Trunk-Configuration-NetCom-BW-Germany|pdf|de|NetCom BW Konfiguration}}
 +
|-
 +
| [https://www.nfon.com NFON] &#160;
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-NFON-Germany|pdf|en|NFON Konfiguration}}
 +
|-
 +
| [http://www.omnidat.de omnidat]
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-omnidat_Deutsch|pdf|de|omnidat Konfiguration}}
 +
|-
 +
| [http://www.phonevoice.de PhoneVoice ] &#160;
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-PhoneVoice-Germany|pdf|de|PhoneVoice Konfiguration}}
 +
|-
 +
| [http://www.peoplefone.de/de Peoplefone AG] &#160;
 +
| align="center" | -
 +
|-
 +
| [https://www.o2online.de/business/unternehmen/festnetzprodukte/all-ip/ O2 All-IP Voice SIP] &#160;
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-O2-All-IP-Voice-SIP-Germany|pdf|de|O2 All-IP Konfiguration}}
 +
|-
 +
| [http://www.purtel.com Purtel] &#160;
 +
| align="center" |  {{File-DL|SIP-Trunk-Configuration-PURtel|pdf|de|purtel Konfiguration}}
 +
|-
 +
| [https://www.plusnet.de/de/ Plusnet IPfonie Extended ] &#160;
 +
| align="center" | -
 +
|-
 +
| [https://www.plusnet.de/de/ Plusnet IPfonie Extended Connect] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-Plusnet-IPfonie Extended Connect|pdf|de|Plusnet-IPfonie Extended Connect Konfiguration}}
 +
|-
 +
| [https://www.reventix.de/ reventix] &#160;
 +
| align="center" |  {{File-DL|OSBiz-SIP-Trunk-Configuration-reventix-Germany|pdf|de|reventix Konfiguration}}
 +
|-
 +
| [https://www.rgi.net/ rgi] &#160;
 +
| align="center" |  {{File-DL|SIP-Trunk-Configuration-rgi-VoIP-Trunk-200|pdf|de|rgi VoIP Trunk 200 Konfiguration}}
 +
|-
 +
| [https://www.r-kom.de/ R-Kom]
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-R-KOM|pdf|de|R-Kom Konfiguration}}
 +
|-
 +
| [http://www.sipgate.de/voipshop/business-loesungen sipgate basic (MSN)] &#160;
 +
| align="center" | -
 +
|-
 +
| [http://www.sipgate.de/voipshop/business-loesungen sipgate trunking (DID)] &#160;
 +
| align="center" | -
 +
|-
 +
| [https://www.steffel-tk.de Steffel-Voice SIP Trunk] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-Steffel-Voice|pdf|de|Steffel-Voice SIP Trunk Konfiguration}}
 +
|-
 +
| [https://www.tele-ag.de Tele AG]
 +
| align="center" | -
 +
|-
 +
| [https://www.teledata.de/ TeleData ] &#160;
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-TeleData-Germany|pdf|de|TeleData Konfiguration}}
 +
|-
 +
| [https://geschaeftskunden.telekom.de/internet-dsl/tarife/festnetz-internet-dsl/companyflex Deutsche Telekom CompanyFlex] &#160;
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-DeutscheTelekom-CompanyFlex-Germany|pdf|de|Deutsche Telekom CompanyFlex SIP-Trunk Konfiguration}}
 +
|-
 +
| [http://www.telekom.de Deutsche Telekom  IP-As mit MSN] &#160;
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-DeutscheTelekom-DIPVD-Germany|pdf|de|Deutsche Telekom Company Pro Konfiguration}}
 +
|-
 +
| [https://geschaeftskunden.telekom.de/ Deutsche Telekom Deutschland LAN SIP-Trunk ] &#160;
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-DeutscheTelekom-DLAN-SIP-Trunk-Germany|pdf|de|Deutsche Telekom Deutschland LAN SIP-Trunk Konfiguration}}
 +
|-
 +
| [http://www.telemaxx.de/ TelemaxX]
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-TelemaxX-Germany|pdf|de|TelemaxX SIP-Trunk Konfiguration}}
 +
|-
 +
| T-Systems Corporate SIP Trunk &#160;
 +
| align="center" | individual profile for the specific customer requirements
 +
please contact: [mailto:osbiz-certification@atos.net product management]
 +
|-
 +
| [http://www.teliko.de/ teliko] &#160;
 +
| align="center" |
 +
|-
 +
| [https://www.tng.de/ TNG Stadtnetz] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-TNG-Stadtnetz|pdf|de|TNG Stasdtnetz Sip Trunk Konfiguration}}
 +
|-
 +
| [http://www.toplink.de toplink] &#160;
 +
| align="center" | -
 +
|-
 +
| [https://www.unitymediabusiness.de/home/unternehmen/produkte/ip-telefonie/sip-trunk-virtual-voice.html#siptrunk Unitymedia]
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-Untiymedia_Deutsch|pdf|de|Unitymedia Konfiguration}}
 +
|-
 +
| [https://www.universe-cloud.de/sip-trunk-connect Universe SIP connect] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-Universe_SIP_Connect|pdf|de|Universe SIP-Connect Konfiguration}}
 +
''' profile updated: 2024-07-05
 +
|-
 +
| [http://www.vodafone.de/ Vodafone Anlagenanschluss R4 ] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-Vodafone-IP-ALA-R4|pdf|de|Vodafone IP-ALA-R4 Konfiguration}}
 +
|-
 +
| [http://www.vodafone.de/ Vodafone Anlagenanschluss R5 ] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-VodafoneR5|pdf|de|Vodafone IP-ALA-R5 Konfiguration}}
 +
''' new: 2023-10-06
 +
|-
 +
| [https://voiceworks.com/de/ Voiceworks DE] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-Voiceworks_DE|pdf|de|Voiceworks DE Konfiguration}}
 +
|-
 +
| [http://www.voipxs.eu VoIPXS] &#160;
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-VoIPXS-Germany|pdf|de|VoIPXS Konfiguration}}
 +
|-
 +
| [https://www.wilhelm-tel.de wilhelm.tel]
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-wilhelm.tel-Germany|pdf|de|wilhelm.tel Konfiguration}}
 +
|-
 +
| [http://www.wittenberg-net.de/ wittenberg-net GmbH ] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-wittenberg-net|pdf|de|wittenberg-net GmbH Konfiguration}}
 +
''' new: 2023-12-11
 +
|-
 +
| [https://www.wobcom.de/ WOBCOM Anlagenanschluss]
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-WOBCOM_VoIP-Anlagenanschluss|pdf|de|WOBCOM Konfiguration}}
 +
|}
 +
 
 +
=== Greece  ===
  
−
Due to provider network availability, temporary disruptions in connections may occur. Please note the general terms and conditions of the [[SIP]] providers. If connections cannot be established via [[SIP]], '''HiPath 2000''' will create them via ISDN.
+
{| class="FCK__ShowTableBorders"
 +
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [http://www.cosmote.gr/ CosMote]  &#160; 
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-COSMOTE-Greece|pdf|en|COSMOTE Configuration}}
 +
|}
 +
 
 +
=== Hong Kong  ===
 +
 
 +
{| class="FCK__ShowTableBorders"
 +
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [https://www.hkbn.net/new/en/ Hong Kong Broadband Network]
 +
| align="center" |{{File-DL|OSBiz-SIP-Trunk-Configuration-HKBN-Hong-Kong|pdf|en|HKBN Configuration}}
 +
|-
 +
| [http://www.hgcbiz.com/product/sip-trunk-en.html HGC ] &#160;
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-HGC-Hong-Kong|pdf|en|HGC configuration}}
 +
|}
  
−
HiPath 2000 permits the connection of standalone systems to [[SIP]] providers:
+
=== Hungary  ===
−
* Four parallel active SIP providers are supported by the system. (starting from SMR9)
+
 
−
* Up to 30 [[SIP]] user IDs ([[SIP]] Client User Accounts)as well can be set up.
+
{| class="FCK__ShowTableBorders"
−
* Direct Inward Dailing (DID) is provided with sepcial carriers (e.g. QSC, Toplink, SMR9)
+
|-
−
* There can be a maximum of four simultaneous connections to the [[SIP]] provider.
+
! width="250" | VoIP Providers
−
* Both S0 connections and [[SIP]] connections are supported in parallel via the Internet.
+
! width="300" | Configuration Guide
−
* Internet access: ADSL, SDSL
+
|-
−
+
| [http://www.netfonetelecom.hu/ Netfone ] &#160;
−
{{Info|
+
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-Netfone-Hungary|pdf|en|Netfone configuration}}
−
Network solutions (several [[HiPath 2000]] or [[HiPath 2000]] with [[HiPath 3000]]/[[HiPath 4000]]/ [[HiPath 5000]], SMG) use S0 trunk access only. The simultaneous use of networking via CorNet IP and SIP provider connections is supported starting from V1.0 SMR9.
+
|}
−
}}
+
 
 +
=== Italy  ===
 +
 
 +
{| class="FCK__ShowTableBorders"
 +
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [http://www.broadcloud.com BroadCloud]  
 +
| align="center" |{{File-DL|OSBiz-SIP-Trunk-Configuration-BroadCloud-RoW|pdf|en|BroadCloud Configuration}}
 +
|-
 +
| [http://www.infracom.it/ Infracom (ex Multilink)]  &#160;
 +
| align="center" | -
 +
|-
 +
| [http://www.twt.it/ TWT]  
 +
| align="center" | -
 +
|-
 +
| [http://www.viatek.it/ Viatek]
 +
| align="center" | -
 +
|}
  
−
System-related connection conditions
+
=== Liechtenstein  ===
−
HiPath 2000 should be connected directly to the DSL modem, but also operates behind a 3rd party router starting from V1.0 SMR9. Since STUN is now also supported as of SMR 9, it is possible to operate external routers with firewall or NAT functionality between the HiPath 2000 and the Internet.<br />
 
  
−
The following provider-dependent characteristics must be noted:
+
{| class="FCK__ShowTableBorders"
−
* Special call numbers / emergency calls / faxes
+
|-
−
* Special call numbers (e.g. 0800, 0900, 0137) or analog fax/modem connections are not supported by all SIP providers.
+
! width="250" | VoIP Providers
−
** Emergency call numbers (110, 112) are not supported since the local network cannot be clearly assigned when exiting into the public network. These connections must be implemented via S0 access and are generally provided in advance by the setup assistant.
+
! width="300" | Configuration Guide
−
* Calling line identification<br /> The CLIP and CLIR features are implemented differently by the various providers. Limitations in the calling line identification may occur.
+
|-
−
* For connections that exit into the fixed/wireless network or come in from the fixed/wireless network:
+
| [http://www.fl1.li FL1 Telekom]  &#160;
−
** Provider-internal connections (destination is busy/unregistered) Internal connections to a busy or unregistered user are generally correctly signaled.
+
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-FL1-Liechtenstein|pdf|de|FL1 Konfiguration}}
−
** Calls to other providers<br /> These calls are technically possible but the individual providers adapt the routing functions of their network to each particular business model. More information is available with the respective SIP provider.
+
|}
−
* Call data evaluation<br /> The SIP protocol records individual call data against time. The data can be evaluated using an external application such as Teledata Office.
 
−
* DTMF transmission via IP<br /> DTMF characters are transmitted in the voice channel. Secure transmission requires the codec G.711 to the provider.
 
−
* Fax transmissions <br /> Fax transmissions are not supported by every provider. It is recommended that the standard setting be used, i.e. fax transmissions via ISDN. HiPath 2000 permits fax transmissions for SIP provider connections via G.711 gateway channels. T.38 is not supported.
 
  
−
== Tested VoIP providers by countries ==
+
=== Luxembourg  ===
  
−
HiPath platforms main functions have been tested with the following Internet telephony providers that support [[SIP]]. <br />
+
{| class="FCK__ShowTableBorders"
−
('''default''' = General access data is already available as default setting in the WBM)
+
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [http://www.ipnexia.com/ IPnexia]
 +
| align="center" | -
 +
|}
  
−
=== Germany ===
+
=== Mexico  ===
  
−
{| {{DefaultTable}}
+
{| class="FCK__ShowTableBorders"
−
! width="180" | VoIP Providers
 
−
! width="80" | [[HiPath BizIP]]
 
−
! width="80" | [[HiPath 2000]]
 
−
! width="80" | [[HiPath 3000]]
 
 
|-
 
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [http://www.telefonica.com.mx/indexparticulares.shtml/ Telefonica]  &#160;
 +
| align="center" | -
 +
|}
  
−
| [http://www.1und1.de 1&1]
+
=== Netherlands  ===
−
|align="center" | default
+
 
−
|align="center" | default
+
{| class="FCK__ShowTableBorders"
−
|align="center" | default
 
 
|-
 
|-
−
| [http://www.advanceCall.de AdvanceCall]
+
! width="250" | VoIP Providers
−
|align="center" | x
+
! width="300" | Configuration Guide
−
|align="center" |  
 
−
|
 
 
|-
 
|-
−
| [http://www.bluesip.de BlueSip]
+
| [http://www.businesscom.nl/ BCOM]
−
|align="center" | x
+
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-BCom-Netherlands|pdf|en|BCOM Configuration}}
−
|align="center" |  
 
−
|
 
 
|-
 
|-
−
| [http://www.easy-call.net/products/dusnet_html Dusnet]
+
| [http://www.blu-com.nl/// BLU]
−
|align="center" | x
+
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-BluNetworks-Netherlands|pdf|en|BLU telecom Configuration}}
−
|align="center" |  
 
−
|
 
 
|-
 
|-
−
| [http://www.freenet.de freenet.de]
+
| [http://www.deanconnect.nl/ Deanconnect B.V.] &#160;
−
|align="center" | default
+
| align="center" | -
−
|align="center" | default
 
−
|align="center" | default
 
 
|-
 
|-
−
| [http://www.gmx.de GMX]
+
| [https://www.gntel.nl gnTel] &#160;
−
|align="center" | default
+
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-gnTel-Netherlands|pdf|en|gnTel Configuration}}
−
|align="center" |  
 
−
|align="center" |
 
 
|-
 
|-
−
| [http://www.nikotel.de Nikotel]
+
| [http://www.infopact.nl Infopact] &#160;
−
|align="center" | default
+
| align="center" | -
−
|align="center" |
 
−
|
 
 
|-
 
|-
−
| [http://www.pephone.de PepPhone]
+
| [http://www.kpn.com/ KPN VoiPConnect]
−
|align="center" | x
+
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-KPN-Netherlands|pdf|en|KPN Configuration}}
−
|align="center" |  
 
−
|
 
 
|-
 
|-
−
| [http://www.purtel.de Purtel]
+
| [https://www.kpn.com/ KPN EEN over TLS] &#160;
−
|align="center" | x
+
| align="center" | {{File-DL|SIP-Trunk-Configuration-KPN_TLS_NL|pdf|de|KPN TLS NL Configuration}}
−
|align="center" |  
 
−
|
 
 
|-
 
|-
−
| [http://www.qsc.de QSC]
+
| [http://www.motto.nl/ Motto Communications]
−
|align="center" | planned
+
| align="center" | -
−
|align="center" | default
 
−
|align="center" | default
 
 
|-
 
|-
−
| [http://www.simplyconnect.de SimplyConnect]
+
| [http://www.onecentral.nl OneCentral] &#160;
−
|align="center" | x
+
| align="center" | -
−
|align="center" |
 
−
|
 
 
|-
 
|-
−
| [http://www.sipgate.de Sipgate]
+
| [https://pocos.nl/ Pocos] &#160;
−
|align="center" | default
+
| align="center" | {{File-DL|SIP-Trunk-Configuration-Pocos_Netherlands|pdf|en|Pocos NL Configuration}}
−
|align="center" | default
 
−
|align="center" | default
 
 
|-
 
|-
−
| [http://www.sipnetworks.de Sipnetworks.de]
+
| [http://www.routit.nl RoutIT] &#160;
−
|align="center" | x
+
| align="center" | -
−
|align="center" |
 
−
|
 
 
|-
 
|-
−
| [http://www.sipsnip.de SipSnip]
+
| [http://www.routit.nl RoutIT TLS] &#160;
−
|align="center" | x
+
| align="center" | {{File-DL|SIP-Trunk-Configuration-RoutIT-TLS|pdf|en|RoutIT TLS NL Configuration}}
−
|align="center" |  
+
''' new: 2023-10-06
−
|
 
 
|-
 
|-
−
| [http://www.strato.de STRATO]
+
| [https://scaldis.nu/ SCALDIS ict & telecom] &#160;
−
|align="center" | default
+
| align="center" | {{File-DL|SIP-Trunk-Configuration-SCALDIS_Netherlands|pdf|en|Scaldis B.V. Configuration}}
−
|align="center" |  
 
−
|
 
 
|-
 
|-
−
| [http://www.dsl.t-online.de/c/51/82/51/5182514.html T-Online]
+
| [http://www.signet.nl/ SIGNET B.V.] &#160;
−
|align="center" | default
+
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-SIGNET-Netherlands|pdf|en|SIGNET Configuration}}
−
|align="center" | default
 
−
|align="center" | default
 
 
|-
 
|-
−
| [http://www.toplink.de toplink]
+
| [https://www.speakup.nl Speakup] &#160;
−
|align="center" | planned
+
| align="center" | -
−
|align="center" | planned
 
−
|align="center" | planned
 
 
|-
 
|-
 +
| [http://www.tele2.nl Tele2]
 +
| align="center" | -
 +
|-
 +
| [http://www.telefoonzondercentrale.nl OneXS]
 +
| align="center" | -
 +
|-
 +
| [http://www.t-mobile.nl T-Mobile NL]
 +
| align="center" | -
 +
|-
 +
| [http://www.vodafone.nl Vodafone NL]
 +
| align="center" | -
 +
|-
 +
| [http://www.voiceworks.nl Voiceworks NL] &#160;
 +
| align="center" | renamed
 +
|-
 +
| [http://www.voiceworks.nl Voiceworks MEX NDL] &#160;
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-VoiceworksMEX-Netherlands|pdf|en|Voiceworks MEX Configuration}}
 +
|-
 +
| [http://www.voipxs.eu VoIPXS] &#160;
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-VoIPXS-Netherlands|pdf|en|VoIPXS Configuration}}
 +
|-
 +
| [http://www.voipq.nl/ VoipQ]
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-VoipQ-Netherlands|pdf|en|VoipQ SIP-Trunk Configuration}}
 +
|-
 +
| [https://www.vodafoneziggo.nl/ Vodafone Ziggo ] &#160;
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-Vodafone-Ziggo-Integratie-Partner-Netwerk-Netherlands|pdf|en|Vodafone Ziggo Configuration}}
 +
|-
 +
| [http://www.x2com.nl// X2COM]
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-X2Com-Netherlands|pdf|en|X2COM Configuration}}
 
|}
 
|}
  
−
=== Hungary ===
+
=== New Zealand  ===
  
−
{| {{DefaultTable}}
+
{| class="FCK__ShowTableBorders"
−
! width="180" | VoIP Providers
 
−
! width="80" | [[HiPath BizIP]]
 
−
! width="80" | [[HiPath 2000]]
 
−
! width="80" | [[HiPath 3000]]
 
 
|-
 
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [https://www.sparkdigital.co.nz/solutions/connectivity/voice-connect/ Spark Voice Connect] &#160;
 +
| align="center" |  {{File-DL|SIP-Trunk-Configuration-Spark-Voice-Connect|pdf|en|Spark Voice Connect Configuration}}
 +
|-
 +
| [https://voyager.nz/ voyager] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-Voyager|pdf|en|Voyager SIP Trunk Configuration}}
 +
|}
  
−
| [https://www.megafone.hu/ Megafone]
+
=== Portugal  ===
−
|align="center" | x
+
 
−
|align="center" |  
+
{| class="FCK__ShowTableBorders"
−
|
+
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [https://www.ptempresas.pt/ Altice (Portugal Telecom) ] &#160;
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-Altice-Portugal|pdf|en|Altice configuration}}
 +
|-
 +
| [https://www.g9telecom.pt/ G9 Telecom ] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-G9_Telecom|pdf|en|G9 Telecom configuration}}
 +
|-
 +
| [http://www.telecom.pt/ Portugal Telecom]  &#160;
 +
| align="center" | -
 
|-
 
|-
 +
| [https://www.vodafone.pt/ Vodafone Portugal ] &#160;
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-Vodafone-Portugal|pdf|en|Vodafone Portugal configuration}}
 
|}
 
|}
  
−
Test for the [[HiPath BizIP]] are currently going to be conducted with [https://www.externet.hu/ Externet]
+
=== Serbia ===
  
−
=== The Netherlands ===
+
{| class="FCK__ShowTableBorders"
 +
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [http://www.oriontelekom.rs/ Orion Telekom] &#160;
 +
| align="center" | -
 +
|-
 +
| [https://www.telenor.rs/ Telenor] &#160;
 +
| align="center" | -
 +
|}
  
−
{| {{DefaultTable}}
+
=== Slovakia  ===
−
! width="180" | VoIP Providers
+
 
−
! width="80" | [[HiPath BizIP]]
+
{| class="FCK__ShowTableBorders"
−
! width="80" | [[HiPath 2000]]
 
−
! width="80" | [[HiPath 3000]]
 
 
|-
 
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [http://www.slovaktelekom.sk Slovak Telekom] &#160;
 +
| align="center" | -
 +
|}
  
−
| [http://www.infopact.nl Infopact]
+
=== Slovenia  ===
−
|align="center" | x
+
 
−
|align="center" |  
+
{| class="FCK__ShowTableBorders"
−
|align="center" |  
+
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [http://www.a1.si Amis / A1] &#160;
 +
| align="center" | -
 +
|-
 +
| [http://www.detel.eu Detel] &#160;
 +
| align="center" | -
 
|-
 
|-
−
| [http://www.prioritytelecom.nl Priority Telecom]
+
| [https://www.mega-m.net/ MegaM] &#160;
−
|align="center" | x
+
| align="center" | -
−
|align="center" |
 
−
|
 
 
|-
 
|-
−
| [http://www.12connect.com 12Connect]
+
| [http://www.t-2.net/ T-2] &#160;
−
|align="center" | x
+
| align="center" | -
−
|align="center" |
 
−
|align="center" | 
 
 
|-
 
|-
 +
| [http://www.telemach.si/ Telemach] &#160;
 +
| align="center" | -
 
|}
 
|}
  
−
=== United Kingdom ===
+
=== South Africa  ===
  
−
{| {{DefaultTable}}
+
{| class="FCK__ShowTableBorders"
−
! width="180" | VoIP Providers
 
−
! width="80" | [[HiPath BizIP]]
 
−
! width="80" | [[HiPath 2000]]
 
 
|-
 
|-
−
| [http://www.sipgate.co.uk SipGate]
+
! width="250" | VoIP Providers
−
|align="center" | x
+
! width="300" | Configuration Guide
−
|align="center" | x
 
 
|-
 
|-
−
| [http://www.voiceflex.co.uk VoiceFlex]
+
| [http://www.nashua-communications.com/ Nashua NCN]  
−
|align="center" | x
+
| align="center" | -
−
|align="center" | x
 
 
|-
 
|-
 +
| [http://www.vodacom.co.za/ Vodacom]
 +
| align="center" | -
 
|}
 
|}
  
−
=== United States of America ===
+
=== Spain  ===
  
−
{| {{DefaultTable}}
+
{| class="FCK__ShowTableBorders"
−
! width="180" | VoIP Providers
+
|-
−
! width="80" | [[HiPath BizIP]]
+
! width="250" | VoIP Providers  
−
! width="80" | [[HiPath 2000]]
+
! width="300" | Configuration Guide
−
! width="80" | [[HiPath 3000]]
+
|-
 +
| [http://www.lcrcom.net LCR (Least Cost Routing)]
 +
| align="center" | -
 +
|-
 +
| [http://www.telecable.es Telecable]
 +
| align="center" | -
 +
|-
 +
| [http://www.vozelia.com vozelia] &#160;
 +
| align="center" | -
 
|-
 
|-
 +
| [http://www.voztele.com VozTelecom]
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-VozTelecom-Spain|pdf|es|VozTelecom configuración}}
 +
|}
  
−
| tbd.
+
=== Sweden  ===
−
|align="center" |
+
 
−
|align="center" |
+
{| class="FCK__ShowTableBorders"
−
|
 
 
|-
 
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [http://www.tele2.com/ Tele2] &#160;
 +
| align="center" | -
 +
|-
 +
| [http://www.telia.se Telia]  &#160;
 +
| align="center" | -
 
|}
 
|}
  
−
Tests for the [[HiPath 2000]] and [[HiPath 3000]] are currently going to be conducted with [http://www.cbeyond.net/ Cbeyond] and [http://www22.verizon.com/ Verizon]
+
=== Switzerland  ===
 +
 
 +
{| class="FCK__ShowTableBorders"
 +
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [http://www.e-fon.ch efon]
 +
| align="center" | -
 +
|-
 +
| [https://www.nexphone.ch/ Nexphone]
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-Nexphone|pdf|de|Nexphone Konfiguration}}
 +
|-
 +
| [https://www.imp.ch/index.php/produkte-dienstleistungen/fuer-knus/business-voice ImproWare]
 +
| align="center" | -
 +
|-
 +
| [http://www.peoplefone.ch Peoplefone AG]  &#160;
 +
| align="center" | -
 +
|-
 +
| [http://www.sipcall.ch sipcall]
 +
| align="center" | -
 +
|-
 +
| [http://www1.Sunrise.ch Sunrise]
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-Sunrise-Switzerland|pdf|de|Sunrise Konfiguration}}
 +
|-
 +
| [https://www.swisscom.ch Swisscom Smart Business Connect]  &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-SmartBCon|pdf|en|Swisscom Smart Business Communication Konfiguration}}
 +
''' update: 2024-07-05
 +
|-
 +
| [http://www.swisscom.ch/ Swisscom Enterprise SIP]  &#160;
 +
| align="center" | -
 +
|-
 +
| [http://www.telcopack.ch Telco Pack SA]  &#160;
 +
| align="center" | -
 +
|-
 +
| [https://www.upc.ch/de/ UPC CH Internet registrierend]
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-UPC-Internet-Registration-Switzerland|pdf|de|Konfiguration UPC Internet registrierend }}
 +
|-
 +
| [https://www.upc.ch/de/ UPC CH Internet static IP]
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-UPC-Internet-Static-IP-Switzerland|pdf|de|Konfiguration UPC Internet static IP}}
 +
|-
 +
| [http://www.vtx.ch vtx]  &#160;
 +
| align="center" | -
 +
|}
 +
 
 +
=== United Kingdom  ===
 +
 
 +
{| class="FCK__ShowTableBorders"
 +
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [http://www.broadcloud.com BroadCloud]
 +
| align="center" |{{File-DL|OSBiz-SIP-Trunk-Configuration-BroadCloud-RoW|pdf|en|BroadCloud Configuration}}
 +
|-
 +
| [http://www.btwholesale-inspire.com/next-generation-voice-ip-voice-services BT IPVS]
 +
| align="center" | -
 +
|-
 +
| [https://www.btwholesale.com BT Wholesale Hosted Communications]  &#160;
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-BTWHC-United-Kingdom|pdf|en|BT Wholesale Hosted Communications Configuration}}
 +
|-
 +
| [https://www.btwholesale.com BT Wholesale SIP Trunking]  &#160;
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-BT-WSIPT-United-Kingdom|pdf|en|BT Wholesale SIP Trunking Configuration}}
 +
|-
 +
| [http://www.gammatelecom.com/ Gamma]  &#160;
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-Gamma-United-Kingdom|pdf|en|Gamma SIP Trunk Configuration}}
 +
|-
 +
| [http://www.hipcom.co.uk/ HIPCOM]
 +
| align="center" | -
 +
|-
 +
| [http://www.kcom.com/ KCOM]  &#160;
 +
| align="center" | {{File-DL|OSBiz-SIP-Trunk-Configuration-KCOM-United-Kingdom|pdf|en|KCOM Configuration}}
 +
|-
 +
| [http://www.opal.co.uk/ Opal]  &#160;
 +
| align="center" | -
 +
|-
 +
| [http://www.talktalk.co.uk TalkTalk] &#160;
 +
| align="center" | -
 +
|-
 +
| [http://www.tipicall.co.uk/ tIPicall] &#160;
 +
| align="center" | -
 +
|-
 +
| [https://www.vodafone.co.uk/ Vodafone UK]
 +
| align="center" |{{File-DL|OSBiz-SIP-Trunk-Configuration-Vodafone-United-Kingdom|pdf|en|Vodafone UK Configuration}}
 +
|-
 +
| [http://www.voiceflex.com Voiceflex] &#160;
 +
| align="center" | -
 +
|-
 +
| [http://www.ipofficegroup.co.uk VoIP Ltd i-Line] &#160;
 +
| align="center" | -
 +
|}
 +
 
 +
=== United States of America  ===
 +
 
 +
{| class="FCK__ShowTableBorders"
 +
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [http://www.att.com/ AT&T] 
 +
| align="center" | -
 +
|-
 +
| [http://www.broadcloud.com BroadCloud]
 +
| align="center" |{{File-DL|OSBiz-SIP-Trunk-Configuration-BroadCloud-US|pdf|en|BroadCloud US Configuration}}
 +
|-
 +
| [http://www.cbeyond.net/ Cbeyond] &#160;
 +
| align="center" | -
 +
|-
 +
| [http://www.centurylink.com/ CenturyLink] &#160;
 +
| align="center" | -
 +
|-
 +
| [http://www.fusionconnect.com/ Fusion 360]
 +
| align="center" |{{File-DL|OSBiz-SIP-Trunk-Configuration-Fusion-USA|pdf|en|FusionConnect Configuration}}
 +
|-
 +
| [https://www.intermedia.net/ Intermedia]  &#160;
 +
| align="center" | -
 +
|-
 +
| [https://www.ipfone.com/ IPfone] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk_Configuration_ipfone|pdf|en|IPfone SIP Trunk Configuration}}
 +
|-
 +
| [http://www.sotelsystems.com/ Sotel]  &#160;
 +
| align="center" | -
 +
|-
 +
| [http://www.windstream.com/ Windstream]  &#160;
 +
(Broadsoft platform only)
 +
| align="center" | -
 +
|-
 +
| [http://www.xo.com/ XO] &#160;
 +
| align="center" | -
 +
|}
  
−
== Documentation ==
 
  
−
{{HiPathDownloadArea}}
+
*
 +
*
  
−
== Administration and service ==
+
== '''Released SIP Providers in Detail'''  ==
  
 +
The table above shows the [[ITSP]]s that passed successfully a connectivity test. More details about test results, supported features and restrictions for a specific ITSP are listed in following PDF document.
  
−
== Release Notes ==
+
'''{{File-DL|Overview about Released SIP Providers|pdf|en}} OpenScape Business V3R3.2'''
 +
*
  
−
== Sales Channels ==
+
*
 +
The following scenarios are covered within the connectivity test:
 +
*Registration
 +
*Basic Calls from / to [[ITSP]]
 +
*Feature Tests
 +
**Consultation, transfer, toggle, conference
 +
**Call Pickup / ringing group scenarios
 +
**call forwarding scenarios
 +
**[[DTMF]]
 +
**[[CLIP]] / [[CLIR]]
 +
**[[COLP]] / [[COLR]]
 +
**FAX
 +
*Special Tests
 +
**emergency calls
 +
**service calls
 +
**long duration calls
 +
*Calls handled via UC application
  
−
== See also ==
+
The connectivity tests are performed using various endpoints (for details see test list).
  
−
== External Links ==
+
== External Links ==
  
−
* [https://enterprise-businessarea.siemens.com/irj/portal/com-seba/public/en/home/PartnerNet Siemens Enterprise Business Area (SEBA)] (Internet Explorer only)
+
* {{Partner Portal}} (login required, Internet Explorer only)

Latest revision as of 08:22, 30 September 2024

You are here:  

Icon linkarrow.gif Home  Icon linkarrow.gif Communications Systems  Icon linkarrow.gif Collaboration with VoIP Providers

29.09.2024 - general editorial updates on configuration guides

05.07.2024 - V3R3.2: new certifications and configuration descriptions available


Date Summary
05.07.2024
  • released with profile:
 Net4You-Voice4Biz
  • updated profile:
EWE Voice+ SIP Trunk, M-net Premium SIP-Trunk, Universe SIP Connect
  • updated w/o profile change:
Swisscom Smart Business Communication
  • obsolete profile:
HFO Telecom NGN, Skype for Business, Swisscom BCON, Swisscom VoipGate
11.03.2024
  • released with profile:
 BITel Business SIP Flex, Gamma NGN (DE), Helinet, htp Business FleX smart, wittenberg-net GmbH
  • released w/o profile:
Net4You-Voice4Biz
  • updated profile:
easybell, EWE Voice+ SIP Trunk
  • updated w/o profile:
M-net Premium SIP-Trunk, Universe SIP Connect
11.12.2023
  • released w/o profile:
BITel Business SIP Flex, Gamma NGN (DE), wittenberg-net GmbH
  • updated w/o profile:
EWE Voice+ SIP Trunk
06.10.2023
  • released with profile:
Drei, Dstny, Komro, Magenta, RoutIT TLS, Vodafone Anlagenanschluss R5
  • released w/o profile:
Helinet, htp Business FleX smart
  • updated profile:
BT Wholesale, Deutsche Telekom CompanyFlex
  • obsolete profile:
ecotel sipTrunk Connect 1.0, ecotel sipTrunk DDI, Tele 2, UPC Austria, Vodafone Anlagenanschluss, Vodafone Anlagenanschluss R3
15.12.2022
  • released with profile:
EasyFone, envia TEL, G9 Telecom, Keyyo, Orange BE SIP, Spark Voice Connect
  • updated profiles:
KPN TLS NL, Orange BE S&F, Sunrise, Vodafone Anlagenanschluss R4
  • obsolete profiles:
Orcon Ltd, TelstraClear WSIP
further details: https://wiki.unify.com/wiki/Collaboration_with_VoIP_Providers#Released_SIP_Providers_in_Detail


More than 200 VoIP Providers released for Unify SME Platforms > table

The connection of communication systems to the public network via SIP Trunking can be used instead of or in addition to traditional PSTN trunks. Many VoIP Providers, also known as ITSPs, are offering corresponding services. The following article gives an overview of the SIP trunking features and limitations and lists the Providers, which have been tested and released with the SME platform OpenScape Business.

You did not find your provider? Find out how to get it released!

Overview

OpenScape Business has been tested with a large number of Internet telephony providers that support SIP. Continuously new providers are tested, released and included within administration. As the SIP recommendations leave some room for interpretation, there are differences in the range of features supported with a specific provider. In this chapter general information is given which is valid for all SIP Providers.

SIP trunking features

  • Up to 8 active SIP providers and one Internet connection
  • integrated SBC functionality
  • SIP trunking with single numbers (MSN) and up to 30 SIP user accounts (called Internet telephony stations in WBM)
  • SIP trunking with Direct Inward Dialing (DID)
  • Comprehensive feature set available e.g.
    • CLIP
    • Hold, Consultation, Toggle
    • Transfer (attended, semi-attended)
    • Ringing group, Call pickup
    • Conference
    • Call Forwarding
    • Call deflection
    • DTMF transmission e.g. for voicemail access
    • Location information for emergency calls
  • Simultaneous VoIP connections depending on available DSL bandwidth, used Codec and system.
  • Automatic fallback at SIP trunk failure
  • Voice Codecs G.711 and G.729
  • Fax over IP via T.38
Security Warning - Malicious attacks from the Internet may lead to reduced service quality or toll fraud!
     Please strictly follow these basic rules:
  • Never open up the firewall in an internal or external router e.g. by forwarding port 5060.
    The SME platforms take care of opening the firewall for traffic with the selected VoIP providers. Attacks from other internet addresses are therefore blocked. Opening up the router's firewall would invalidate this security measure.
  • Never configure SIP subscribers at an OpenScape system without a strong password.
    Authentication blocks registration of unauthorised SIP clients. See http://wiki.unify.com/wiki/Features_and_Configuration_of_SIP_Devices
  • For diagnostics and SIP provider configuration hints see How to enable blocked SIP Providers.

General Requirements for VoIP

  • LAN with 10/100/1000 MBit/s and no more than 40% network load
  • Separate port on the switch or router for every component in the IP network (no hubs as concentrators)
  • Not more than 50 ms delay in one direction (One Way Delay); not more than 150 ms total delay
  • Not more than 3% packet loss and 20 ms jitter
  • Quality of Service (QoS) support - IEEE 802.p, DiffServ (RFC 2474) or ToS (RFC 791)
  • Sufficient WAN bandwidth (uplink and downlink) for intended simultaneous calls and CODEC
  • External router
  • Intermediate routers shall support quality of service and bandwidth control mechanisms if the WAN link is used for voice and data simultaneously. SIP messages have to be routed transparently.

For interworking with different network configurations and edge devices and how to use STUN please see Network Configuration for VoIP Providers.

Hints for all Providers

  • Concurrent calls via ITSP (depending on the available bandwidth and used Codec).
    • 30 for OpenScape Business X1
    • up to 120 for OpenScape Business X3 / X5 / X8
    • 180 for OpenScape Business S
  • DTMF transmission
    • outband transport via RFC 2833/RFC4733 is highly recommended. The ITSP MUST support outband DTMF (RFC2833/RFC4733) if UC Suite functions via SIP trunk (e.g. auto attendant, voicemail control) shall be used.
    • inband transport may be used, but the functionality cannot be guaranteed as endpoints (e.g. UC-Suite) may not support inband DTMF.
  • FAX over IP
    • Please check the documentation available for your ITSP which Fax transmission is preferred.
    • T.38 is activated by default in OpenScape Business
    • If your provider does not support Fax T.38 or T.38 transmission causes problems, Fax pass-through with G.711 is possible but transmission quality depends on network infrastructure in this case.
  • Call Forwarding
    • By default an incoming ITSP call is forwarded to another public subscriber via a second ITSP trunk (one incoming and one outgoing).
    • Call rerouting can be used for selected ITSPs, in this case NO line is used when call is active
  • Special call numbers and emergency calls may need alternate TDM connections
    • Special call numbers (e.g. 0800, 0900, 0137) are not supported by all SIP providers
    • analog fax/modem connections are not supported by all SIP providers.
    • Emergency call numbers (e.g. 110, 112) are not supported by all providers.

How to get a new VoIP provider released

Tests are necessary with every new provider before making installations in the field due to different implementations of the SIP protocol. Otherwise no support is available for an ITSP. Test resources have to be provided by the region or partner.

-->> 24.07.2024 New documents and templates available check the .zip file <<--

  • Select the VOIP / SIP trunking providers, which are most important for your business, estimate business relevance and get agreement for start of certification from product management.
  • Download zip.png  VOIP provider data collection and test list
  • In the .zip-file you find the
    • process description updated with new parameters V3R3
    • ITSP questionnaire
    • HowTo guide for system setup and hints for test execution
    • the testlist updated with new test description for V3R3.1
    • templates for writing a configuration guide updated for V3R3.1
Atos Unify OSBiz Certified ITSP.png

After successful tests the VoIP provider will be released and published on this page. Regular back level support is available for issues with the new provider after that. A preconfigured VoIP provider profile will be included in the OpenScape Business administration for easy setup. Certified providers are entitled to label their SIP Trunking Service with the OpenScape Business certified ITSP emblem

General Configuration guides

pdf-en.png  OpenScape Business SIP Trunk Configuration

pdf-en.png  Clip no Screening (CNS) for DID SIP Trunks

pdf-en.png  Mobile Extension (MEX) Connectivity

pdf-en.png  Multisite Management for DID SIP Trunks


Tested VoIP Providers by Countries

The main SIP trunking functions of the SME platforms have been tested with the following Internet telephony providers. For detailed information see the document Overview about Released SIP Providers below.

International

VoIP Providers Configuration Guide
COLT -
Verizon   pdf-en.png  Verizon IP-Trunk Configuration
Skype Connect   -
  • Please check provider home page for supported countries.

Australia

VoIP Providers Configuration Guide
AAPT - TPG Telecom Limited pdf-en.png  AAPT SIP Connect Configuration
BroadCloud pdf-en.png  BroadCloud Configuration
Commander Primus -
Engin -
Internode -

Austria

VoIP Providers Configuration Guide
A1 Telekom Austria   pdf-de.png  A1 Telekom Austria SIP Trunk registrierend Konfiguration
Drei Business   pdf-de.png  Drei Business SIP Connect Konfiguration

new: 2023-10-06

IP Austria / my Tweak   -
Kabelplus Business Phone   -
LinzAG City Voice   -
Magenta Business   pdf-de.png  Magenta Business Voice SIP Konfiguration

new: 2023-10-06

Net4You   pdf-de.png  Net4You Voice4Biz Konfiguration

profile included: 2024-07-05

Neotel   -
SalzburgAG CableLink   -

Belgium

VoIP Providers Configuration Guide
Belgacom IMS / Proximus   -
BCOM pdf-en.png  BCOM Belgium Configuration
BKM   pdf-en.png  BKM Configuration
Destiny -
IPnexia -
Orange BE S&F pdf-en.png  Orange BE S&F Configuration
Orange BE SIP pdf-en.png  Orange BE SIP Configuration
Telenet -
WIN   -
X2COM pdf-en.png  X2COM Belgium Configuration

Brazil

VoIP Providers Configuration Guide
Voitel -
Telefonica vivo   pdf.png  Telefonica vivo SIP Trunk Configuration

Canada

VoIP Providers Configuration Guide
BabyTEL   -

Chile

VoIP Providers Configuration Guide
ENTEL NGN -

Czech Republic

VoIP Providers Configuration Guide
GTS -
O2 -
T-mobile -

Denmark

VoIP Providers Configuration Guide
Global Connect -
TDC pdf-en.png  TDC Denmark Configuration
Telia pdf-en.png  Telia Denmark Configuration
Uni-tel A/S -

Estonia

VoIP Providers Configuration Guide
Telia Estonia   pdf-en.png  Telia Estonia Configuration

Finland

VoIP Providers Configuration Guide
Elisa   -
Länsilinkki -
TDC -
Telia-Sonera -

France

VoIP Providers Configuration Guide
Bouygues -
BroadCloud pdf-en.png  BroadCloud Configuration
Codepi pdf-en.png  Codepi SIP-Trunk Configuration
Completel -
Dstny   pdf-en.png  Dstny France Configuration

new: 2023-10-06

Foliateam   pdf-en.png  Foliateam SIP Trunk Configuration
Hexatel -
IP directions   pdf-en.png  IP directions SIP Trunk Configuration
Jaguar Network   pdf-en.png  Jaguar Network SIP Trunk Configuration
Keyyo pdf-en.png  Keyyo Configuration
MyStream   -
OpenIP   -
Orange Business Services SIP trunking pdf-en.png  Orange Business Services SIP trunking Configuration
Paritel Operateur -
Sewan Communications -

Germany

VoIP Providers Configuration Guide
1&1   -
1&1 Versatel   pdf-de.png  1&1 Versatel Konfiguration
autphone   pdf-de.png  autphone SIP Trunk Konfiguration
BiTel   pdf-de.png  BITel Business Voice Konfiguration
BiTel   pdf-de.png  BITel Business SIP Flex Konfiguration

new: 2023-12-11

BroadCloud   pdf-en.png  BroadCloud Configuration
Datel -
Deutsche Telefon   pdf-de.png  Deutsche Telefon Konfiguration
easybell   pdf-de.png  easybell Konfiguration
EasyFone pdf-de.png  EasyFone Konfiguration
ecotel sipTrunk 2.0   pdf-de.png  Ecotel SipTrunk2.0 Konfiguration
envia TEL pdf-de.png  envia TEL enVoice IP range Konfiguration
Equada   -
ewe / swb / osnatel   pdf-de.png  ewe Konfiguration

update: 2024-07-05

Gamma   pdf-de.png  Gamma NGN (DE) Konfiguration

update: 2024-03-11

GMX (now 1&1)   -
gnTel   pdf-de.png  gnTel Konfiguration
Helinet   pdf-de.png  Helinet Konfiguration

new: 2023-10-06

HL-Komm   pdf-de.png  HL-Komm Konfiguration
htp   pdf-de.png  htp GmbH SIP-Trunk Konfiguration
htp Business   pdf-de.png  htp Business FleX SIP-Trunk smart Konfiguration

new: 2023-10-06

inexio   pdf-de.png  Inexio Konfiguration
komro   pdf-de.png  komroVoIP-Trunk Konfiguration

new: 2023-10-06

M-Net   pdf-de.png  M-net-Premium Konfiguration

update: 2024-07-05

MK Netzdienste   pdf-de.png  MK-Netzdienste Konfiguration
NetCologne   pdf-de.png  NetCologne ProPhone SIP Trunk Konfiguration
NetCom BW   pdf-de.png  NetCom BW Konfiguration
NFON   pdf-en.png  NFON Konfiguration
omnidat pdf-de.png  omnidat Konfiguration
PhoneVoice   pdf-de.png  PhoneVoice Konfiguration
Peoplefone AG   -
O2 All-IP Voice SIP   pdf-de.png  O2 All-IP Konfiguration
Purtel   pdf-de.png  purtel Konfiguration
Plusnet IPfonie Extended   -
Plusnet IPfonie Extended Connect   pdf-de.png  Plusnet-IPfonie Extended Connect Konfiguration
reventix   pdf-de.png  reventix Konfiguration
rgi   pdf-de.png  rgi VoIP Trunk 200 Konfiguration
R-Kom pdf-de.png  R-Kom Konfiguration
sipgate basic (MSN)   -
sipgate trunking (DID)   -
Steffel-Voice SIP Trunk   pdf-de.png  Steffel-Voice SIP Trunk Konfiguration
Tele AG -
TeleData   pdf-de.png  TeleData Konfiguration
Deutsche Telekom CompanyFlex   pdf-de.png  Deutsche Telekom CompanyFlex SIP-Trunk Konfiguration
Deutsche Telekom IP-As mit MSN   pdf-de.png  Deutsche Telekom Company Pro Konfiguration
Deutsche Telekom Deutschland LAN SIP-Trunk   pdf-de.png  Deutsche Telekom Deutschland LAN SIP-Trunk Konfiguration
TelemaxX pdf-de.png  TelemaxX SIP-Trunk Konfiguration
T-Systems Corporate SIP Trunk   individual profile for the specific customer requirements

please contact: product management

teliko  
TNG Stadtnetz   pdf-de.png  TNG Stasdtnetz Sip Trunk Konfiguration
toplink   -
Unitymedia pdf-de.png  Unitymedia Konfiguration
Universe SIP connect   pdf-de.png  Universe SIP-Connect Konfiguration

profile updated: 2024-07-05

Vodafone Anlagenanschluss R4   pdf-de.png  Vodafone IP-ALA-R4 Konfiguration
Vodafone Anlagenanschluss R5   pdf-de.png  Vodafone IP-ALA-R5 Konfiguration

new: 2023-10-06

Voiceworks DE   pdf-de.png  Voiceworks DE Konfiguration
VoIPXS   pdf-de.png  VoIPXS Konfiguration
wilhelm.tel pdf-de.png  wilhelm.tel Konfiguration
wittenberg-net GmbH   pdf-de.png  wittenberg-net GmbH Konfiguration

new: 2023-12-11

WOBCOM Anlagenanschluss pdf-de.png  WOBCOM Konfiguration

Greece

VoIP Providers Configuration Guide
CosMote   pdf-en.png  COSMOTE Configuration

Hong Kong

VoIP Providers Configuration Guide
Hong Kong Broadband Network pdf-en.png  HKBN Configuration
HGC   pdf-en.png  HGC configuration

Hungary

VoIP Providers Configuration Guide
Netfone   pdf-en.png  Netfone configuration

Italy

VoIP Providers Configuration Guide
BroadCloud pdf-en.png  BroadCloud Configuration
Infracom (ex Multilink)   -
TWT -
Viatek -

Liechtenstein

VoIP Providers Configuration Guide
FL1 Telekom   pdf-de.png  FL1 Konfiguration

Luxembourg

VoIP Providers Configuration Guide
IPnexia -

Mexico

VoIP Providers Configuration Guide
Telefonica   -

Netherlands

VoIP Providers Configuration Guide
BCOM pdf-en.png  BCOM Configuration
BLU pdf-en.png  BLU telecom Configuration
Deanconnect B.V.   -
gnTel   pdf-en.png  gnTel Configuration
Infopact   -
KPN VoiPConnect pdf-en.png  KPN Configuration
KPN EEN over TLS   pdf-de.png  KPN TLS NL Configuration
Motto Communications -
OneCentral   -
Pocos   pdf-en.png  Pocos NL Configuration
RoutIT   -
RoutIT TLS   pdf-en.png  RoutIT TLS NL Configuration

new: 2023-10-06

SCALDIS ict & telecom   pdf-en.png  Scaldis B.V. Configuration
SIGNET B.V.   pdf-en.png  SIGNET Configuration
Speakup   -
Tele2 -
OneXS -
T-Mobile NL -
Vodafone NL -
Voiceworks NL   renamed
Voiceworks MEX NDL   pdf-en.png  Voiceworks MEX Configuration
VoIPXS   pdf-en.png  VoIPXS Configuration
VoipQ pdf-en.png  VoipQ SIP-Trunk Configuration
Vodafone Ziggo   pdf-en.png  Vodafone Ziggo Configuration
X2COM pdf-en.png  X2COM Configuration

New Zealand

VoIP Providers Configuration Guide
Spark Voice Connect   pdf-en.png  Spark Voice Connect Configuration
voyager   pdf-en.png  Voyager SIP Trunk Configuration

Portugal

VoIP Providers Configuration Guide
Altice (Portugal Telecom)   pdf-en.png  Altice configuration
G9 Telecom   pdf-en.png  G9 Telecom configuration
Portugal Telecom   -
Vodafone Portugal   pdf-en.png  Vodafone Portugal configuration

Serbia

VoIP Providers Configuration Guide
Orion Telekom   -
Telenor   -

Slovakia

VoIP Providers Configuration Guide
Slovak Telekom   -

Slovenia

VoIP Providers Configuration Guide
Amis / A1   -
Detel   -
MegaM   -
T-2   -
Telemach   -

South Africa

VoIP Providers Configuration Guide
Nashua NCN -
Vodacom -

Spain

VoIP Providers Configuration Guide
LCR (Least Cost Routing) -
Telecable -
vozelia   -
VozTelecom pdf.png  VozTelecom configuración

Sweden

VoIP Providers Configuration Guide
Tele2   -
Telia   -

Switzerland

VoIP Providers Configuration Guide
efon -
Nexphone pdf-de.png  Nexphone Konfiguration
ImproWare -
Peoplefone AG   -
sipcall -
Sunrise pdf-de.png  Sunrise Konfiguration
Swisscom Smart Business Connect   pdf-en.png  Swisscom Smart Business Communication Konfiguration

update: 2024-07-05

Swisscom Enterprise SIP   -
Telco Pack SA   -
UPC CH Internet registrierend pdf-de.png  Konfiguration UPC Internet registrierend
UPC CH Internet static IP pdf-de.png  Konfiguration UPC Internet static IP
vtx   -

United Kingdom

VoIP Providers Configuration Guide
BroadCloud pdf-en.png  BroadCloud Configuration
BT IPVS -
BT Wholesale Hosted Communications   pdf-en.png  BT Wholesale Hosted Communications Configuration
BT Wholesale SIP Trunking   pdf-en.png  BT Wholesale SIP Trunking Configuration
Gamma   pdf-en.png  Gamma SIP Trunk Configuration
HIPCOM -
KCOM   pdf-en.png  KCOM Configuration
Opal   -
TalkTalk   -
tIPicall   -
Vodafone UK pdf-en.png  Vodafone UK Configuration
Voiceflex   -
VoIP Ltd i-Line   -

United States of America

VoIP Providers Configuration Guide
AT&T -
BroadCloud pdf-en.png  BroadCloud US Configuration
Cbeyond   -
CenturyLink   -
Fusion 360 pdf-en.png  FusionConnect Configuration
Intermedia   -
IPfone   pdf-en.png  IPfone SIP Trunk Configuration
Sotel   -
Windstream  

(Broadsoft platform only)

-
XO   -


Released SIP Providers in Detail

The table above shows the ITSPs that passed successfully a connectivity test. More details about test results, supported features and restrictions for a specific ITSP are listed in following PDF document.

pdf-en.png  Overview about Released SIP Providers OpenScape Business V3R3.2

The following scenarios are covered within the connectivity test:

  • Registration
  • Basic Calls from / to ITSP
  • Feature Tests
    • Consultation, transfer, toggle, conference
    • Call Pickup / ringing group scenarios
    • call forwarding scenarios
    • DTMF
    • CLIP / CLIR
    • COLP / COLR
    • FAX
  • Special Tests
    • emergency calls
    • service calls
    • long duration calls
  • Calls handled via UC application

The connectivity tests are performed using various endpoints (for details see test list).

External Links

Retrieved from "http://wiki.unify.com/index.php?title=Collaboration_with_VoIP_Providers&oldid=55969"