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Difference between revisions of "optiPoint 410/420 S"

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−
<div class="breadcrumb">
+
{{Breadcrumb|0|0|{{dev-en}}|optiPoint}}
−
{{up}} [[Phones]] | {{de}} [[optiPoint 410/420 S (de)|optiPoint 410 S/  420 S]]
+
{{Discontinued|en|Devices}}
−
</div>
+
 
 +
 
 
The '''optiPoint 410/420 S''' phone family consists of a wide range of [[optiPoint]] SIP phones, from [[optiPoint 410 entry S]]
 
The '''optiPoint 410/420 S''' phone family consists of a wide range of [[optiPoint]] SIP phones, from [[optiPoint 410 entry S]]
 
for basic telephony to [[optiPoint 420 advance S]] for high-volume callers with sophisticated needs.
 
for basic telephony to [[optiPoint 420 advance S]] for high-volume callers with sophisticated needs.
  
−
{| align="right" class="noborder"
+
{| class="noborder" style="float:right"
 +
| valign="bottom" class="noborder" | [[Image:op420adv-p.jpg|150px|link=optiPoint 420 advance S]]
 +
| valign="bottom" class="noborder" | [[Image:op410adv-p.jpg|150px|link=optiPoint 410 advance S]]
 
|-
 
|-
−
| valign="bottom" class="noborder" | [[Image:op410ent-p.jpg|150px]]
+
| class="noborder" | [[optiPoint 420 advance S]]
−
| valign="bottom" class="noborder" | [[Image:op410std-p.jpg|150px]]
+
| class="noborder" | [[optiPoint 410 advance S]]
−
| valign="bottom" class="noborder" | [[Image:op410adv-p.jpg|150px]]
 
 
|-
 
|-
−
| class="noborder" | [[optiPoint 410 entry S]]
+
| valign="bottom" class="noborder" | [[Image:op420std-p.jpg|150px|link=optiPoint 420 standard S]]
 +
| valign="bottom" class="noborder" | [[Image:op410std-p.jpg|150px|link=optiPoint 410 standard S]]
 +
|-
 +
| class="noborder" | [[optiPoint 420 economy S]]<br />[[optiPoint 420 economy plus S]]<br />[[optiPoint 420 standard S]]
 
| class="noborder" | [[optiPoint 410 economy S]]<br />[[optiPoint 410 economy plus S]]<br />[[optiPoint 410 standard S]]
 
| class="noborder" | [[optiPoint 410 economy S]]<br />[[optiPoint 410 economy plus S]]<br />[[optiPoint 410 standard S]]
−
| class="noborder" | [[optiPoint 410 advance S]]
 
 
|-
 
|-
−
| valign="bottom" class="noborder" |  
+
| class="noborder" |  
−
| valign="bottom" class="noborder" | [[Image:op420std-p.jpg|150px]]
+
| valign="bottom" class="noborder" | [[Image:op410ent-p.jpg|150px|link=optiPoint 410 entry S]]
−
| valign="bottom" class="noborder" | [[Image:op420adv-p.jpg|150px]]
 
 
|-
 
|-
 
| class="noborder" |  
 
| class="noborder" |  
−
| class="noborder" | [[optiPoint 420 economy S]]<br />[[optiPoint 420 economy plus S]]<br />[[optiPoint 420 standard S]]
+
| class="noborder" | [[optiPoint 410 entry S]]
−
| class="noborder" | [[optiPoint 420 advance S]]
 
 
|}
 
|}
  
Line 30: Line 32:
 
* Power over Ethernet ([[PoE]]) IEEE 802.3af or external power supply (EU, US and UK power adapters)
 
* Power over Ethernet ([[PoE]]) IEEE 802.3af or external power supply (EU, US and UK power adapters)
 
* Computer Telephony Integration ([[CTI]]) / Third party call control
 
* Computer Telephony Integration ([[CTI]]) / Third party call control
−
* Remote administration via [[WBM|Web-based management]], [[DLS|HiPath Deployment Service]] or XML files
+
* Remote administration via [[WBM|Web-based management]], [[DLS|HiPath Deployment Service]] or [[XML|XML]] files
 
* [[Codec|Codecs]] [[Codec#G.711|G.711]], [[Codec#G.723|G.723.1A]], [[Codec#G.729|G.729AB]] and [[Codec#G.722|G.722]] wideband codec
 
* [[Codec|Codecs]] [[Codec#G.711|G.711]], [[Codec#G.723|G.723.1A]], [[Codec#G.729|G.729AB]] and [[Codec#G.722|G.722]] wideband codec
 
* Open listening
 
* Open listening
Line 37: Line 39:
 
* Keypad with 12 keys
 
* Keypad with 12 keys
 
* Dialog keys ([[optiGuide]]) for navigation / feature control (except 410 entry)
 
* Dialog keys ([[optiGuide]]) for navigation / feature control (except 410 entry)
−
* Wall-mountable (seperate bracket required)
+
* Wall-mountable (separate bracket required)
 
* Housing color: manganese (dark) or arctic (bright)
 
* Housing color: manganese (dark) or arctic (bright)
  
−
=== '''Hardware''' related differentiating factors ===
+
=== Hardware related differentiating factors ===
  
−
There are two product lines available: optiPoint 410 S and optiPoint 420 S. The difference is that the 410 S models support paper labels for the programable feature keys, whilst the 420 S provide '''self-labeling keys''' ([[LCD]]).
+
There are two product lines available:
 +
* optiPoint 410 S
 +
* optiPoint 420 S
 +
The optiPoint 410 S models support paper labels for the programmable Feature Keys, whilst the optiPoint 420 S models provide '''self-labeling''' monochrome [[LCD]] Feature Keys.
  
 
Within the optiPoint 410 S and optiPoint 420 S family, the user can choose among different hardware models: <br />
 
Within the optiPoint 410 S and optiPoint 420 S family, the user can choose among different hardware models: <br />
  
 
{| {{DefaultTable}}
 
{| {{DefaultTable}}
−
! width="180" | Phone model
+
! width="220" | Phone model
 
! Display
 
! Display
 
! Self-labeling<br />keys
 
! Self-labeling<br />keys
Line 117: Line 122:
 
| 1
 
| 1
 
| Yes
 
| Yes
−
| Yes
+
| Hardware related<ref name="USB_port"><br/>Upon the following hardware revisions the optiPoint 4x0 advance does not longer have an USB-port. This hardware revision must be used with software version [[optiPoint 410/420 S Release Notes#V7 R4.1.0|optiPoint 410/420 SIP V7.0 R4.1.0]] (or higher).<br/><br/>
 +
* S30817-S7204-A101-26 (optiPoint 410 advance arctic)
 +
* S30817-S7204-A107-31 (optiPoint 410 advance mangan)
 +
* S30817-S7207-A101-26 (optiPoint 420 advance arctic)
 +
* S30817-S7207-A107-24 (optiPoint 420 advance mangan)
 +
*S30817-S7204-M101-8 (optiPoint 410 advance arctic)
 +
*S30817-S7204-M107-8 (optiPoint 410 advance mangan)
 +
*S30817-S7207-M101-9 (optiPoint 420 advance arctic)
 +
*S30817-S7207-M107-9 (optiPoint 420 advance mangan)</ref>
 
|-
 
|-
 
| [[optiPoint 420 economy S]]
 
| [[optiPoint 420 economy S]]
Line 165: Line 178:
 
| 1
 
| 1
 
| Yes
 
| Yes
−
| Yes
+
| Hardware related<ref name="USB_port" />
 
|}
 
|}
  
−
=== '''Software/Firmware''' related differentiating factors ===
+
=== Software/Firmware related differentiating factors ===
  
−
The telephony application provides a set of [[SW features optiPoint 410 / 420 S|features]] and the  
+
The telephony application provides a set of [[optiPoint 410/420 S software features|features]] and the  
−
[[SW_features_optiPoint_410_/_420_S#Centralized Call (SIP-)Features|connectivity]] to a set of SIP systems (proxies, application servers)
+
[[optiPoint 410/420 S software features#Centralized Call (SIP-)Features|connectivity]] to a set of SIP systems (proxies, application servers)
  
 
* General overview on platforms / systems:
 
* General overview on platforms / systems:
Line 180: Line 193:
 
! Details
 
! Details
 
|-
 
|-
−
| [[HiPath 2000]]
+
| [[HiPath OpenOffice EE]]
 
| Pure IP-Switch
 
| Pure IP-Switch
 
|   
 
|   
 
|-
 
|-
−
| [http://www.siemens.com/index.jsp?sdc_p=f64t3mls4u0o260599i111pHPcz3&sdc_bcpath=111.s_4,&sdc_sid=24431841183&sdc_ggid=17& HiPath 3000/5000]
+
| [[HiPath 3000/5000]]
 
| Hybrid Switch/IP-Softswitch
 
| Hybrid Switch/IP-Softswitch
 
|   
 
|   
 
|-
 
|-
−
| [http://www.siemens.com/index.jsp?sdc_p=i260601lmo260601pHPcfs4u0z1&sdc_sid=23307235746& HiPath 4000]
+
| [[HiPath 4000]]
 
| Hybrid-Switch
 
| Hybrid-Switch
 
|   
 
|   
 
|-
 
|-
−
| [http://www.siemens.com/index.jsp?sdc_p=i1196765lmo1196765pHPcfs4u0z1&sdc_sid=23307235746& HiPath 8000]
+
| [[OpenScape Voice]]
 
| IP-Softswitch
 
| IP-Softswitch
−
| [[optiPoint_connectivity_to_HiPath8000|HiPath 8000 Universe]]
+
| [[optiPoint connectivity to OpenScape Voice]]
 
|-
 
|-
 
| [http://www.siemens.com/index.jsp?sdc_p=ft15mls2u0o1249219i1250814pCPEcz2&sdc_bcpath=1252307.s_2,1250814.s_2,&sdc_sid=24415665682& Siemens SURPASS Hosted Office / hiQ 4200 / hiQ8000]
 
| [http://www.siemens.com/index.jsp?sdc_p=ft15mls2u0o1249219i1250814pCPEcz2&sdc_bcpath=1252307.s_2,1250814.s_2,&sdc_sid=24415665682& Siemens SURPASS Hosted Office / hiQ 4200 / hiQ8000]
Line 200: Line 213:
 
|   
 
|   
 
|-
 
|-
−
|[http://www.broadsoft.com BroadSoft]
+
| [http://www.broadsoft.com BroadSoft]
 
| IP-Softswitch (carrier-grade)
 
| IP-Softswitch (carrier-grade)
−
| [[optiPoint connectivity to Broadsoft|Broadsoft environment]]
+
| [[optiPoint connectivity to Broadsoft]]
 
|-
 
|-
 
| [http://www.sylantro.com Sylantro]
 
| [http://www.sylantro.com Sylantro]
 
| IP-Softswitch (carrier grade)
 
| IP-Softswitch (carrier grade)
−
|[[optiPoint connectivity to Sylantro|Sylantro environment]]
+
| [[optiPoint connectivity to Sylantro]]
 
|-
 
|-
 
| [http://www.asterisk.org Asterisk]
 
| [http://www.asterisk.org Asterisk]
Line 216: Line 229:
  
 
Connectivity to several VoIP providers is supported.<br/>
 
Connectivity to several VoIP providers is supported.<br/>
−
For configuration hints see the [[How To]] article [[Setup the optiPoint 410/420 S with several provider|setting up the optiPoint 410/420 SIP with a VoIP provider]].
+
For configuration hints see the [[How To]] article [[optiPoint 410/420 S setup with several Provider|setting up the optiPoint 410/420 SIP with a VoIP provider]].
  
−
== Documentation ==
+
=== Supported Languages ===
−
All optiPoint phones are shipped with a printed document providing brief instruction regarding installation and operation.
 
−
For both user and administrators, a comprehensive and updated documentation is provided as PDF files.
 
−
Depending on the system environment, the user may choose between HiPath 8000, BroadSoft and Sylantro specific documentation.
 
  
−
{{HiPathDownloadArea}}
+
The following is a supported languages list in language pack and alphabetical order by the language code used by ISO 639-1.<br>
 +
optiPoint 410/420 S application software is splitted into two language packages.<br>
 +
The language is changed only on phone user interface - not on WBM or admin interface
  
−
=== User Manuals HiPath 8000 environment ===
+
{| {{DefaultTable}} style="text-align:center"
−
* {{File-DL|User Manual optiPoint 410-420 entry S|pdf}}
+
! width=200px | Language Package
−
* {{File-DL|User Manual optiPoint 410-420 economy S, economy plus S, standard S|pdf}}
+
! width=200px | ISO 639-1 language code
−
* {{File-DL|User Manual optiPoint 410-420 advance S|pdf}}
+
! width=200px | Language name
 +
! width=200px | Native name
 +
|-
 +
|LP1
 +
|[de]
 +
|German
 +
|Deutsch
 +
|-
 +
|LP1
 +
|[en]
 +
|English
 +
|English
 +
|-
 +
|LP1
 +
|[es]
 +
|Spanish
 +
|Español; castellano
 +
|-
 +
|LP1
 +
|[fr]
 +
|French
 +
|Français; langue française
 +
|-
 +
|LP1
 +
|[it]
 +
|Italian
 +
|Italiano
 +
|-
 +
|LP1
 +
|[hu]
 +
|Hunguarian
 +
|Magyar
 +
|-
 +
|LP1
 +
|[nl]
 +
|Dutch
 +
|Nederlands
 +
|-
 +
|LP1
 +
|[pt]
 +
|Portuguese
 +
|Português
 +
|-
 +
|
 +
|
 +
|
 +
|
 +
|-
 +
|LP2
 +
|[US]
 +
|American-English
 +
|US-English
 +
|-
 +
|LP2
 +
|[br]
 +
|Portuguese Brazil / Brasileiro
 +
|
 +
|-
 +
|LP2
 +
|[cs]
 +
|Czech
 +
|česky; čeština
 +
|-
 +
|LP2
 +
|[da]
 +
|Danish
 +
|dansk
 +
|-
 +
|LP2
 +
|[fi]
 +
|Finnish
 +
|suomen kieli
 +
|-
 +
|LP2
 +
|[lv]
 +
|Latvian
 +
|latviešu valoda
 +
|-
 +
|LP2
 +
|[no]
 +
|Norwegian
 +
|Norsk
 +
|-
 +
|LP2
 +
|[sv]
 +
|Swedish
 +
|svenska
 +
|-
 +
|}
  
−
=== User Manuals BroadSoft environment ===
+
=== Supported Country Tones ===
−
* {{File-DL|User Manual optiPoint 410-420 economy S, economy plus S, standard S - BroadSoft |pdf}}
 
−
* {{File-DL|User Manual optiPoint 410-420 advance S BroadSoft S|pdf}}
 
  
−
=== User Manuals Sylantro environment ===
+
The following is a supported Country tones list (since SW Version 7) in alphabetical order by the country names (officially used by the ISO 3166/MA, which uses country names from United Nations sources).
−
* {{File-DL|User Manual optiPoint 410-420 economy S, economy plus S, standard S - Sylantro |pdf}}
 
−
* {{File-DL|User Manual optiPoint 410-420 advance S Sylantro S|pdf}}
 
  
−
=== Administration Manuals HiPath 8000, BroadSoft, Sylantro, Asterisk ===
+
{| {{DefaultTable}} style="text-align:center"
−
* {{File-DL|Administration Manual optiPoint 410-420 S family|pdf}}
+
! width=200px | Official country names used by the ISO 3166/MA
−
* {{File-DL|Admin Manual 802.1x optiPoint 410-420 family|pdf}} {{en}}
+
! width=200px | Official country codes used by the ISO 3166/MA
−
* {{File-DL|Admin Anleitung 802.1x optiPoint 410-420 Familie|pdf}} {{de}}
+
|-
−
* {{File-DL|Admin Manual XML-Management optiPoint 410-420 V6.0|pdf}}
+
|Argentina
−
* {{File-DL|Admin Manual optiPoint 410-420 Asterisk|pdf}}
+
|AR
−
* {{File-DL|Admin Manual HiPath Deplyoment Service Tool|pdf}}
+
|-
 +
|Austria
 +
|AT
 +
|-
 +
|Belgium
 +
|BE
 +
|-
 +
|Brazil
 +
|BR
 +
|-
 +
|Chile
 +
|CL
 +
|-
 +
|China
 +
|CN
 +
|-
 +
|Croatia
 +
|HR
 +
|-
 +
|Czech Republic
 +
|CZ
 +
|-
 +
|Denmark
 +
|DK
 +
|-
 +
|Estonia
 +
|EE
 +
|-
 +
|Finland
 +
|FI
 +
|-
 +
|France
 +
|FR
 +
|-
 +
|Germany
 +
|DE
 +
|-
 +
|Hungary
 +
|HU
 +
|-
 +
|India
 +
|IN
 +
|-
 +
|Ireland
 +
|IE
 +
|-
 +
|Italy
 +
|IT
 +
|-
 +
|Latvia
 +
|LV
 +
|-
 +
|Lithuania
 +
|LT
 +
|-
 +
|Luxembourg
 +
|LU
 +
|-
 +
|Mexico
 +
|MX
 +
|-
 +
|Netherlands
 +
|NL
 +
|-
 +
|Norway
 +
|NO
 +
|-
 +
|Poland
 +
|PL
 +
|-
 +
|Portugal
 +
|PT
 +
|-
 +
|RSA (South Africa)
 +
|ZA
 +
|-
 +
|Singapore
 +
|SG
 +
|-
 +
|Slovakia
 +
|SK
 +
|-
 +
|Spain
 +
|ES
 +
|-
 +
|Sweden
 +
|SE
 +
|-
 +
|Switzerland
 +
|CH
 +
|-
 +
|Thailand
 +
|TH
 +
|-
 +
|United Kingdom
 +
|GB
 +
|-
 +
|United States
 +
|US
 +
|}
  
−
=== Installation Manual ===
+
== Firmware / Software ==
−
* {{File-DL|Installation instructions for accompanying equipment, adapters and accessories|pdf}}
 
  
−
=== Datasheet ===
+
The SIP firmware provides encryption capabilities. Hence its distribution must follow legal requirements which do not allow unrestricted SW distribution via the  Internet. The firmware is only provided by Unify technicians or by official Unify Partners. Customers with self-care contracts will have access to SW within the {{SEBA}} Web portal (login required).
−
* {{File-DL|Datasheet optipoint410-420-v6|pdf}}
 
  
−
=== Miscelleanous documents===
+
The firmware of the optiPoint SIP phones comprises two software components:
−
* {{File-DL|CE certificates|pdf}}
+
* [[NetBoot]] Software: this component provides ''low level features'' (like ''Boot process'', ''LAN connectivity'') and is not changed once a phone has been produced from factory and/or is in operation. However, if necessary new features may be provided during the ongoing development and factory production process.
−
* {{File-DL|Ordering numbers optiPoint 410-420|pdf}}
+
* '''Application''' Software: this component contains all features for:
 +
** Call Handling
 +
** Call Signalling
 +
** Audio Control
 +
** User Interface
 +
** Language Support
 +
the ''Application Software'' component is continuously developed and enhanced and it can be downloaded to the phone using an FTP server as needed, see [[optiPoint 410/420 S upgrade to SIP V6.0]].
  
−
== Firmware / Software ==
+
Actually [[SIP]] line application software main version to be used is [[SIP V7.0]] that is supported on most HiPath systems. See also [[optiPoint 410/420 S interoperability matrix]] and [[optiPoint 410/420 S general information to SIP V7.0]].
 +
 
 +
=== Current software releases ===
  
−
The SIP firmware provides encryption capabilities. Hence its distribution must follow legal requirements which do not allow unrestricted SW distribution via the  Internet. The firmware is only provided by Siemens technicians or by official Siemens Partners. Customers with self-care contracts will have access to SW within the [https://enterprise-businessarea.siemens.com SEBA] Web portal.
+
The actual [[optiPoint 410/420 S general information to SIP V7.0|SIP V7]] Application Software, [[optiPoint 410/420 S Release Notes#V7 R6.10.0|optiPoint 410/420 SIP V7 R6.10.0]], is tested and released for usage with [[OpenScape Voice]] Server V4.1, V5.0 and V6.0, HiPath 4000 V4 R2.1.19 (or newer); last tested and released version for Broadsoft is [[optiPoint 410/420 S Release Notes#V7 R6.2.0|optiPoint 410/420 SIP V7 R6.2.0]].<br />
 +
[[optiPoint 410/420 S general information to SIP V7.0|optiPoint 4x0 SIP V7]] is not released for HiPath 4000 V4 R1 or older, HiPath 2000, HiPath 3000/5000, Sylantro communication systems. Please have also a look on the [[optiPoint 410/420 S interoperability matrix]].<br />
  
−
The firmware of the optiPoint SIP phones comprises two components:
+
For more information check [[optiPoint 410/420 S interoperability matrix]]
−
* '''netboot''' - This component provides low level features (like Boot process, LAN connectivity). This component is not changed once a phone has been produced and/or is in operation. However, new features may be provided during the ongoing development and production process of the optiPoint phones.
+
 
−
* '''application''' - This component contains all features for call handling, signalling, audio control, user interface and language support. It is continuously developed and this takes takes place: <br />
+
{| {{DefaultTable}}
−
** version based, introducing significant features or feature packages
+
! style="text-align:center" | Version
−
** update based, introducing limited features or feature enhancements
+
! style="text-align:center" | Release
−
** based on Software Maintenance Release, providing fault corrections
+
! style="text-align:center" | Release date
−
Application SW can be [[Upgrade_optiPoint_410/420_phones_to_SIP_V6.0|downloaded]] to the phone via FTP.
+
! style="text-align:center" | Release note
−
The actual application SW version is [[SIP_V6.0_on_optiPoint_410/420_S|V6]].
+
! style="text-align:center" | Notes
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R6.10.0
 +
| style="text-align:center" | 28/09/2012
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R6.10.0|optiPoint 410/420 SIP V7.0 R6.10.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R6.8.0
 +
| style="text-align:center" | 27/01/2012
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R6.8.0|optiPoint 410/420 SIP V7.0 R6.8.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R6.5.0
 +
| style="text-align:center" | 30/09/2011
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R6.5.0|optiPoint 410/420 SIP V7.0 R6.5.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R6.4.0
 +
| style="text-align:center" | 07/07/2011
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R6.4.0|optiPoint 410/420 SIP V7.0 R6.4.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R6.3.0
 +
| style="text-align:center" | 31/03/2011
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R6.3.0|optiPoint 410/420 SIP V7.0 R6.3.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R6.2.0
 +
| style="text-align:center" | 03/12/2010
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R6.2.0|optiPoint 410/420 SIP V7.0 R6.2.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R5.9.0
 +
| style="text-align:center" | 30/08/2010
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R5.9.0|optiPoint 410/420 SIP V7.0 R5.9.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R5.7.0
 +
| style="text-align:center" | 28/05/2010
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R5.7.0|optiPoint 410/420 SIP V7.0 R5.7.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R5.6.0
 +
| style="text-align:center" | 01/03/2010
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R5.6.0|optiPoint 410/420 SIP V7.0 R5.6.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R5.5.0
 +
| style="text-align:center" | 22/12/2009
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R5.5.0|optiPoint 410/420 SIP V7.0 R5.5.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R5.4.0
 +
| style="text-align:center" | 01/10/2009
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R5.4.0|optiPoint 410/420 SIP V7.0 R5.4.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R5.3.0
 +
| style="text-align:center" | 05/08/2009
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R5.3.0|optiPoint 410/420 SIP V7.0 R5.3.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R5.2.0
 +
| style="text-align:center" | 08/06/2009
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R5.2.0|optiPoint 410/420 SIP V7.0 R5.2.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R4.2.0
 +
| style="text-align:center" | 27/03/2009
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R4.2.0|optiPoint 410/420 SIP V7.0 R4.2.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R4.1.0
 +
| style="text-align:center" | 09/02/2009
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R4.1.0|optiPoint 410/420 SIP V7.0 R4.1.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R3.2.0
 +
| style="text-align:center" | 28/11/2008
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R3.2.0|optiPoint 410/420 SIP V7.0 R3.2.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R2.3.0
 +
| style="text-align:center" | 30/09/2008
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R2.3.0|optiPoint 410/420 SIP V7.0 R2.3.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R2.2.0
 +
| style="text-align:center" | 13/08/2008
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R2.2.0|optiPoint 410/420 SIP V7.0 R2.2.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R1.6.0
 +
| style="text-align:center" | 16/06/2008
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R1.6.0|optiPoint 410/420 SIP V7.0 R1.6.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R1.5.0
 +
| style="text-align:center" | 30/05/2008
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R1.5.0|optiPoint 410/420 SIP V7.0 R1.5.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R1.3.0
 +
| style="text-align:center" | 30/04/2008
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R1.3.0|optiPoint 410/420 SIP V7.0 R1.3.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R0.16.0
 +
| style="text-align:center" | 31/01/2008
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R0.16.0|optiPoint 410/420 SIP V7.0 R0.16.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R0.15.0
 +
| style="text-align:center" | 22/01/2008
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R0.15.0|optiPoint 410/420 SIP V7.0 R0.15.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R0.14.0
 +
| style="text-align:center" | 09/11/2007
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R0.14.0|optiPoint 410/420 SIP V7.0 R0.14.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R0.13.0
 +
| style="text-align:center" | 27/09/2007
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R0.13.0|optiPoint 410/420 SIP V7.0 R0.13.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R0.11.0
 +
| style="text-align:center" | 11/09/2007
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R0.11.0|optiPoint 410/420 SIP V7.0 R0.11.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R0.10.0
 +
| style="text-align:center" | 09/07/2007
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R0.10.0|optiPoint 410/420 SIP V7.0 R0.10.0]]
 +
|
 +
|}
  
−
=== Current software releases ===
 
  
−
The actual Application software is [[optiPoint 410/420 S Release Notes#V6 R1.65.1|optiPoint 410/420 SIP V6.0 R1.65.1]].
+
V6.0 has been phased out at end of 2007. The last V6.0 Application Software released was [[optiPoint 410/420 S Release Notes#V6 R3.69.0|optiPoint 410/420 SIP V6.0 R3.69.0]].<br />
  
 
{| {{DefaultTable}}
 
{| {{DefaultTable}}
Line 278: Line 642:
 
! style="text-align:center" | Release date
 
! style="text-align:center" | Release date
 
! style="text-align:center" | Release note
 
! style="text-align:center" | Release note
 +
! style="text-align:center" | Notes
 +
|-
 +
| style="text-align:center" | V6.0
 +
| style="text-align:center" | R3.69.0
 +
| style="text-align:center" | 31/10/2007
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V6 R3.69.0|optiPoint 410/420 SIP V6.0 R3.69.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V6.0
 +
| style="text-align:center" | R3.68.0
 +
| style="text-align:center" | 30/08/2007
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V6 R3.68.0|optiPoint 410/420 SIP V6.0 R3.68.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V6.0
 +
| style="text-align:center" | R2.67.0
 +
| style="text-align:center" | 06/26/2007
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V6 R2.67.0|optiPoint 410/420 SIP V6.0 R2.67.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V6.0
 +
| style="text-align:center" | R2.66.1
 +
| style="text-align:center" | 05/06/2007
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V6 R2.66.1|optiPoint 410/420 SIP V6.0 R2.66.1]]
 +
|
 +
|-
 +
| style="text-align:center" | V6.0
 +
| style="text-align:center" | R2.66.0
 +
| style="text-align:center" | 30/05/2007
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V6 R2.66.0|optiPoint 410/420 SIP V6.0 R2.66.0]]
 +
| Blocked<ref name="Hotfix_for_NA02884341"><br/>Due to [[optiPoint 410/420 S Release Notes#Fixed_Bugs|Bug (NA02884341)]].<br/>This bug can occour sporadically after upgrade process from application versions between V6 R1.65.0 and V6 R1.65.7 or from version V6 R2.66.0: the available Hotfix was released with V6.0 R2.66.1.<br/>The optiPoint 4x0 SIP phones family with application versions between V6 R1.64.0 and V6 R1.64.8 can safely be upgraded to that latest version V6 R2.66.0 because not affected by this bug.<br/></ref>
 +
|-
 +
| style="text-align:center" | V6.0
 +
| style="text-align:center" | R1.65.6
 +
| style="text-align:center" | 25/04/2007
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V6_R1.65.6|optiPoint 410/420 SIP V6.0 R1.65.6]]
 +
| Blocked<ref name="Hotfix_for_NA02884341" />
 
|-
 
|-
 
| style="text-align:center" | V6.0
 
| style="text-align:center" | V6.0
 
| style="text-align:center" | R1.65.1
 
| style="text-align:center" | R1.65.1
 
| style="text-align:center" | 21/03/2007
 
| style="text-align:center" | 21/03/2007
−
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V6 R1.65.1|optiPoint 410/420 SIP V6.0 R1.65.1]]
+
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V6_R1.65.1|optiPoint 410/420 SIP V6.0 R1.65.1]]
 +
| Blocked<ref name="Hotfix_for_NA02884341" />
 
|-
 
|-
 
| style="text-align:center" | V6.0
 
| style="text-align:center" | V6.0
 
| style="text-align:center" | R1.64.4
 
| style="text-align:center" | R1.64.4
 
| style="text-align:center" | 26/01/2007
 
| style="text-align:center" | 26/01/2007
−
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V6 R1.64.4|optiPoint 410/420 SIP V6.0 R1.64.4]]
+
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V6_R1.64.4|optiPoint 410/420 SIP V6.0 R1.64.4]]
 +
|
 
|-
 
|-
 
| style="text-align:center" | V6.0
 
| style="text-align:center" | V6.0
 
| style="text-align:center" | R0.62.0
 
| style="text-align:center" | R0.62.0
 
| style="text-align:center" | 22/11/2006
 
| style="text-align:center" | 22/11/2006
−
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V6 R0.62.0|optiPoint 410/420 SIP V6.0 R0.62.0]]
+
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V6_R0.62.0|optiPoint 410/420 SIP V6.0 R0.62.0]]
 +
|
 
|-
 
|-
 
| style="text-align:center" | V6.0
 
| style="text-align:center" | V6.0
 
| style="text-align:center" | R0.60.0
 
| style="text-align:center" | R0.60.0
 
| style="text-align:center" | 18/10/2006
 
| style="text-align:center" | 18/10/2006
−
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V6 R0.60.0|optiPoint 410/420 SIP V6.0 R0.60.0]]
+
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V6_R0.60.0|optiPoint 410/420 SIP V6.0 R0.60.0]]
 +
|
 
|-
 
|-
 
| style="text-align:center" | V6.0
 
| style="text-align:center" | V6.0
 
| style="text-align:center" | R0.58.0
 
| style="text-align:center" | R0.58.0
 
| style="text-align:center" | 05/10/2006
 
| style="text-align:center" | 05/10/2006
−
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V6 R0.58.0|optiPoint 410/420 SIP V6.0 R0.58.0]]
+
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V6_R0.58.0|optiPoint 410/420 SIP V6.0 R0.58.0]]
 +
|
 
|-
 
|-
 
| style="text-align:center" | V6.0
 
| style="text-align:center" | V6.0
 
| style="text-align:center" | R0.55.0
 
| style="text-align:center" | R0.55.0
 
| style="text-align:center" | 23/08/2006
 
| style="text-align:center" | 23/08/2006
−
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V6 R0.55.0|optiPoint 410/420 SIP V6.0 R0.55.0]]
+
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V6_R0.55.0|optiPoint 410/420 SIP V6.0 R0.55.0]]
−
|-
+
|
−
| style="text-align:center" | V6.0
 
−
| style="text-align:center" | V6.0.54
 
−
| style="text-align:center" | 07/08/2006
 
−
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V6.0.54|optiPoint 410/420 SIP V6.0 (V6.0.54)]]
 
 
|-
 
|-
 
| style="text-align:center" | V5.0
 
| style="text-align:center" | V5.0
 
| style="text-align:center" | R0.35.0
 
| style="text-align:center" | R0.35.0
 
| style="text-align:center" | 16/09/2006
 
| style="text-align:center" | 16/09/2006
−
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V5 R0.35.0|optiPoint 410/420 SIP V5.0 R0.35.0]]
+
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V5_R0.35.0|optiPoint 410/420 SIP V5.0 R0.35.0]]
 +
|
 
|-
 
|-
 
| style="text-align:center" | V5.0
 
| style="text-align:center" | V5.0
Line 323: Line 726:
 
| style="text-align:center" | 21/07/2006
 
| style="text-align:center" | 21/07/2006
 
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V5.0.31|optiPoint 410/420 SIP V5.0 (V5.0.31)]]
 
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V5.0.31|optiPoint 410/420 SIP V5.0 (V5.0.31)]]
 +
|
 
|-
 
|-
 
| style="text-align:center" | V5.0
 
| style="text-align:center" | V5.0
Line 328: Line 732:
 
| style="text-align:center" | 26/06/2006
 
| style="text-align:center" | 26/06/2006
 
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V5.0.30|optiPoint 410/420 SIP V5.0 (V5.0.30)]]
 
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V5.0.30|optiPoint 410/420 SIP V5.0 (V5.0.30)]]
 +
|
 
|-
 
|-
 
| style="text-align:center" | V5.0
 
| style="text-align:center" | V5.0
Line 333: Line 738:
 
| style="text-align:center" | 19/04/2006
 
| style="text-align:center" | 19/04/2006
 
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V5.0.27|optiPoint 410/420 SIP V5.0 (V5.0.27)]]
 
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V5.0.27|optiPoint 410/420 SIP V5.0 (V5.0.27)]]
 +
|
 +
|-
 
|}
 
|}
  
−
To get an overview of all release notes for the optiPoint 410/420 SIP family see the [[optiPoint 410/420 S Release Notes|history of all Release Notes]].<br/>
+
<br />
−
See also [[SIP_V6.0 on optiPoint 410/420 S|general information]] about the actual version V6.0 of optiPoint 410/420 SIP family.
+
<br />
 +
<br />
 +
To get an overview of all release notes for the optiPoint 410/420 SIP family see the [[optiPoint 410/420 S Release Notes|history of all Release Notes]].<br />
 +
See also [[optiPoint 410/420 S general information to SIP V7.0]] about the actual version V7.0 of optiPoint 410/420 SIP family.<br />
  
 
=== Interoperability Matrix ===
 
=== Interoperability Matrix ===
  
−
For detailed interoperability information please check [[Interoperability matrix optiPoint 410/420 S]].<br>
+
For detailed interoperability information please check [[optiPoint 410/420 S interoperability matrix]].<br>
  
 
== End of Life information ==
 
== End of Life information ==
−
Information as of 14/09/2006
 
−
* V4.0 has been [[Phase-out|phased-out]] 05/2005
 
−
* V4.1 is available, but EOL planning has started
 
−
* V5.0: EOL planning is completed:
 
−
** 29/08/2006  End of Central Training
 
−
** 29/09/2006  End of Software Support
 
−
** 29/09/2006  Order Stop Customer Documentation
 
−
** 29/12/2006  End of Product Activities
 
  
−
* [[SIP_V6.0_on_optiPoint_410/420_S|V6.0]] is available
+
 
 +
* optiPoint 410 S / optiPoint 420 S
 +
** 04.02.2014 End of All Product Activities (HW & SW)
 +
* [[optiPoint 410/420 S general information to SIP V7.0|V7.0]] has been [[Phase-out|phased-out]]
 +
** 04.02.2014  End of Product Activities
 +
* [[optiPoint 410/420 S general information to SIP V6.0|V6.0]] has been [[Phase-out|phased-out]]
 +
** 31.12.2007  End of Product Activities
 +
* V5.0 has been [[Phase-out|phased-out]]
 +
** 29.12.2006  End of Product Activities
 +
* V4.1 has been [[Phase-out|phased-out]]
 +
* V4.0 has been [[Phase-out|phased-out]]
  
 
== Mass deployment ==
 
== Mass deployment ==
  
−
''' What do we mean with “deployment” ? ''' <br />
+
See [[Mass Deployment]].
−
The installation of an IP phone in general requires integrating the phone into an IP infrastructure specific to the customer’s or user’s needs. This integration normally requires some activities on all components involved, i.e. on the IP phone and on other components like application servers and routers. <br />
 
−
Additionally to the hardware related tasks like providing LAN cables and setting up the necessary power supply, this integration also covers adapting the IP phone to the individual customer configuration by setting various parameters to appropriate values. In this article we will use the term “deployment” for this task, including the provisioning of new software to the IP phone. Sometimes the term “provisioning” is used instead of “deployment”.
 
  
−
Individual phones can be easily set up using the local menue and the keypad or - more comfortable and even remotely - the phone's web administration. Larger companies or voice service providers have to install and maintain hundreds or thousands of phones, requiring '''mass deployment''' capabilities.
+
== Add-on devices, Adapters and Accessories ==
  
−
''' Mass deployment – how it works ''' <br />
+
* optiPoint modules ([[Phase-out|phased-out]]):
 +
** [[optiPoint display module]]
 +
** [[optiPoint self labelling key module]]
 +
** [[optiPoint key module]]
 +
* [[optiPoint adapters]] ([[Phase-out|phased-out]]):
 +
** [[optiPoint adapters#accoustic adapter|optiPoint accoustic adapter]]
 +
** [[optiPoint adapters#recorder adapter|optiPoint recorder adapter]]
 +
* [[Headset|Headsets]]
  
−
IP terminals offer a range of functions and characteristics that were unknown or technically impossible
+
{{SeeAlso optiPoint 410/420 S}}
−
in analog or early digital system environments (for example, ISDN). But increased product flexibility requires more complex technology. For this reason, it is essential that VoIP devices be optimally configured for users while at the same time expenditure (costs, time, training) must be kept to a minimum for service providers. Different scenarios have different requirements. However the following factors are critical for all solutions:
+
* [[optiPoint SIP HW compatibility]]
−
* Minimum network intervention or modification
+
* [[optiPoint power supply and PoE classes]]
−
* No inflexible or costly preconfiguration at the terminal
+
* [[Overview: Supported SIP standards]]
−
* No or minimum (one-off) user activities
+
* {{de}} [{{SERVER}}/ftp/oP410420advS-training/index.htm optiPoint 410/420 End User Tutorial] (Internet Explorer required)
−
There are two main scenarios:
+
* [[Key Labelling Tool]]
−
* Using the [[Mass Deployment HiPath Deployment Service|HiPath Deployment Service]] tool (DLS) or
 
−
* Using [[Mass Deployment XML configuration files|(XML-) configuration files]]
 
  
−
== Add-on devices, Adapters and Accessories ==
+
== References ==
  
−
* [[optiPoint display module]] ([[Phase-out|phased-out]])
+
<references/>
−
* [[optiPoint key modules#self labelling key module|optiPoint self labelling key module]]
 
−
* [[optiPoint key modules#key module|optiPoint key module]]
 
−
* [[optiPoint adapters#accoustic adapter|optiPoint accoustic adapter]]
 
−
* [[optiPoint adapters#recorder adapter|optiPoint recorder adapter]]
 
−
* [[Headset|Headsets]]
 
−
* [[External keyboard]]
 
  
 
== How To ==
 
== How To ==
−
* [[Upgrade optiPoint 410/420 phones to SIP V6.0|Update or upgrade optiPoint SIP phones]]
+
* [[optiPoint 410/420 CorNet IP (HFA) to SIP migration]]
−
* [[Migrate optiPoint 410/420 CorNet IP (HFA) phones to SIP]]
+
* [[optiPoint MoH Converting]]
−
* [[Factory reset optiPoint 410/420 S phones]]
+
* [[optiPoint SIP UDP Trace]]
−
* [[CHESE Example HiPath 8000|Set up a Manager / Secretary installation with HiPath 8000]]
+
* [[optiPoint 410/420 S handle internal phone traces]]
 +
* [[CHESE Configuration Example]]
 
* [[DSS with BroadSoft|Using DSS keys with BroadSoft Rel.13]]
 
* [[DSS with BroadSoft|Using DSS keys with BroadSoft Rel.13]]
 
* [[Secure XML Download|Set up a secure XML configuration download environment]]
 
* [[Secure XML Download|Set up a secure XML configuration download environment]]
−
* [[How to add my personal Music on Hold (MoH) to the phone]]
 
 
* [[How to setup SNMP supervision for error and QoS tracking]]
 
* [[How to setup SNMP supervision for error and QoS tracking]]
−
* [[optiPoint_SIP_UDP_Trace|How to easily trace the SIP messages]]
 
−
 
−
Additional task descriptions with links to corresponding procedures in the [[How To]] article(s)
 
−
 
−
== See also ==
 
−
 
−
{{de}} [{{SERVER}}/ftp/oP410420advS-training/index.htm optiPoint 410/420 End User Tutorial] (Internet Explorer required)<br/>
 
−
{{en}} [[optiPoint 410/420 S FAQ|optiPoint 410/420 S FAQ]] <br/>
 
−
{{en}} [[PoE classes of optiPoint phones]]<br/>
 
−
{{en}} [[Overview: Supported SIP standards]]
 
  
 
== External links ==
 
== External links ==
−
* [http://www.siemens.com/index.jsp?sdc_p=ft3mls4u0o1285805i1282633pHPcz3&sdc_bcpath=1077889.s_4,1282631.s_4,&sdc_sid=22243238270& SIP terminal devices on www.siemens.com/hipath]
+
* [http://www.siemens.com/index.jsp?sdc_p=ft4mls4u0o1282631i1080958pHPcz3&sdc_bcpath=1077889.s_4,&sdc_sid=9566447048& SIP terminal devices on www.siemens.com/enterprise]
−
 
 
  
 
[[Category:optiPoint]]
 
[[Category:optiPoint]]

Latest revision as of 13:51, 17 December 2014

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Icon linkarrow.gif Home  Icon linkarrow.gif Devices  Icon linkarrow.gif optiPoint  Icon linkarrow.gif optiPoint 410/420 S
The support for this product has been discontinued!
Please visit Devices to get further information about the current product portfolio.


The optiPoint 410/420 S phone family consists of a wide range of optiPoint SIP phones, from optiPoint 410 entry S for basic telephony to optiPoint 420 advance S for high-volume callers with sophisticated needs.

op420adv-p.jpg op410adv-p.jpg
optiPoint 420 advance S optiPoint 410 advance S
op420std-p.jpg op410std-p.jpg
optiPoint 420 economy S
optiPoint 420 economy plus S
optiPoint 420 standard S 		optiPoint 410 economy S
optiPoint 410 economy plus S
optiPoint 410 standard S
op410ent-p.jpg
optiPoint 410 entry S

Phone range

All phones of this phone family have a common feature set (listed below) and additional features per model.

  • SIP support according to RFC 3261
  • Power over Ethernet (PoE) IEEE 802.3af or external power supply (EU, US and UK power adapters)
  • Computer Telephony Integration (CTI) / Third party call control
  • Remote administration via Web-based management, HiPath Deployment Service or XML files
  • Codecs G.711, G.723.1A, G.729AB and G.722 wideband codec
  • Open listening
  • Freely programmable feature keys
  • 2 keys (plus/minus) for volume settings
  • Keypad with 12 keys
  • Dialog keys (optiGuide) for navigation / feature control (except 410 entry)
  • Wall-mountable (separate bracket required)
  • Housing color: manganese (dark) or arctic (bright)

Hardware related differentiating factors

There are two product lines available:

  • optiPoint 410 S
  • optiPoint 420 S

The optiPoint 410 S models support paper labels for the programmable Feature Keys, whilst the optiPoint 420 S models provide self-labeling monochrome LCD Feature Keys.

Within the optiPoint 410 S and optiPoint 420 S family, the user can choose among different hardware models:

Phone model Display Self-labeling
keys 		Dialog
keys 		Function
keys 		Full duplex
handsfree mode 		build-in
LAN Switch 		Adapter-
support 		Adapter
slots 		Headset
port 		USB master
port
optiPoint 410 entry S - - - 8 - - - - - -
optiPoint 410 economy S 2-line, tiltable - 3 12 - - - - - -
optiPoint 410 economy plus S 2-line, tiltable - 3 12 - Yes - - Yes -
optiPoint 410 standard S 2-line, backlit, tiltable - 3 12 Yes Yes Yes 2 Yes -
optiPoint 410 advance S 4-line, backlit, tiltable - 3 19 Yes Yes Yes 1 Yes Hardware related[1]
optiPoint 420 economy S 2-line, tiltable Yes 3 12 - - - - - -
optiPoint 420 economy plus S 2-line, tiltable Yes 3 12 - Yes - - Yes -
optiPoint 420 standard S 2-line, backlit, tiltable Yes 3 12 Yes Yes Yes 2 Yes -
optiPoint 420 advance S 4-line, backlit, tiltable Yes 3 18 Yes Yes Yes 1 Yes Hardware related[1]

Software/Firmware related differentiating factors

The telephony application provides a set of features and the connectivity to a set of SIP systems (proxies, application servers)

  • General overview on platforms / systems:
Platform Comment Details
HiPath OpenOffice EE Pure IP-Switch
HiPath 3000/5000 Hybrid Switch/IP-Softswitch
HiPath 4000 Hybrid-Switch
OpenScape Voice IP-Softswitch optiPoint connectivity to OpenScape Voice
Siemens SURPASS Hosted Office / hiQ 4200 / hiQ8000 IP-Softswitch (carrier grade)
BroadSoft IP-Softswitch (carrier-grade) optiPoint connectivity to Broadsoft
Sylantro IP-Softswitch (carrier grade) optiPoint connectivity to Sylantro
Asterisk Open Source IP-Softswitch pdf.png  Admin Manual optiPoint 410-420 Asterisk

For detailed interoperability information please check Software version and Interoperability sections on this page.

Connectivity to several VoIP providers is supported.
For configuration hints see the How To article setting up the optiPoint 410/420 SIP with a VoIP provider.

Supported Languages

The following is a supported languages list in language pack and alphabetical order by the language code used by ISO 639-1.
optiPoint 410/420 S application software is splitted into two language packages.
The language is changed only on phone user interface - not on WBM or admin interface

Language Package ISO 639-1 language code Language name Native name
LP1 [de] German Deutsch
LP1 [en] English English
LP1 [es] Spanish Español; castellano
LP1 [fr] French Français; langue française
LP1 [it] Italian Italiano
LP1 [hu] Hunguarian Magyar
LP1 [nl] Dutch Nederlands
LP1 [pt] Portuguese Português
LP2 [US] American-English US-English
LP2 [br] Portuguese Brazil / Brasileiro
LP2 [cs] Czech česky; čeština
LP2 [da] Danish dansk
LP2 [fi] Finnish suomen kieli
LP2 [lv] Latvian latviešu valoda
LP2 [no] Norwegian Norsk
LP2 [sv] Swedish svenska

Supported Country Tones

The following is a supported Country tones list (since SW Version 7) in alphabetical order by the country names (officially used by the ISO 3166/MA, which uses country names from United Nations sources).

Official country names used by the ISO 3166/MA Official country codes used by the ISO 3166/MA
Argentina AR
Austria AT
Belgium BE
Brazil BR
Chile CL
China CN
Croatia HR
Czech Republic CZ
Denmark DK
Estonia EE
Finland FI
France FR
Germany DE
Hungary HU
India IN
Ireland IE
Italy IT
Latvia LV
Lithuania LT
Luxembourg LU
Mexico MX
Netherlands NL
Norway NO
Poland PL
Portugal PT
RSA (South Africa) ZA
Singapore SG
Slovakia SK
Spain ES
Sweden SE
Switzerland CH
Thailand TH
United Kingdom GB
United States US

Firmware / Software

The SIP firmware provides encryption capabilities. Hence its distribution must follow legal requirements which do not allow unrestricted SW distribution via the Internet. The firmware is only provided by Unify technicians or by official Unify Partners. Customers with self-care contracts will have access to SW within the Partner Portal Web portal (login required).

The firmware of the optiPoint SIP phones comprises two software components:

  • NetBoot Software: this component provides low level features (like Boot process, LAN connectivity) and is not changed once a phone has been produced from factory and/or is in operation. However, if necessary new features may be provided during the ongoing development and factory production process.
  • Application Software: this component contains all features for:
    • Call Handling
    • Call Signalling
    • Audio Control
    • User Interface
    • Language Support

the Application Software component is continuously developed and enhanced and it can be downloaded to the phone using an FTP server as needed, see optiPoint 410/420 S upgrade to SIP V6.0.

Actually SIP line application software main version to be used is SIP V7.0 that is supported on most HiPath systems. See also optiPoint 410/420 S interoperability matrix and optiPoint 410/420 S general information to SIP V7.0.

Current software releases

The actual SIP V7 Application Software, optiPoint 410/420 SIP V7 R6.10.0, is tested and released for usage with OpenScape Voice Server V4.1, V5.0 and V6.0, HiPath 4000 V4 R2.1.19 (or newer); last tested and released version for Broadsoft is optiPoint 410/420 SIP V7 R6.2.0.
optiPoint 4x0 SIP V7 is not released for HiPath 4000 V4 R1 or older, HiPath 2000, HiPath 3000/5000, Sylantro communication systems. Please have also a look on the optiPoint 410/420 S interoperability matrix.

For more information check optiPoint 410/420 S interoperability matrix

Version Release Release date Release note Notes
V7.0 R6.10.0 28/09/2012 optiPoint 410/420 SIP V7.0 R6.10.0
V7.0 R6.8.0 27/01/2012 optiPoint 410/420 SIP V7.0 R6.8.0
V7.0 R6.5.0 30/09/2011 optiPoint 410/420 SIP V7.0 R6.5.0
V7.0 R6.4.0 07/07/2011 optiPoint 410/420 SIP V7.0 R6.4.0
V7.0 R6.3.0 31/03/2011 optiPoint 410/420 SIP V7.0 R6.3.0
V7.0 R6.2.0 03/12/2010 optiPoint 410/420 SIP V7.0 R6.2.0
V7.0 R5.9.0 30/08/2010 optiPoint 410/420 SIP V7.0 R5.9.0
V7.0 R5.7.0 28/05/2010 optiPoint 410/420 SIP V7.0 R5.7.0
V7.0 R5.6.0 01/03/2010 optiPoint 410/420 SIP V7.0 R5.6.0
V7.0 R5.5.0 22/12/2009 optiPoint 410/420 SIP V7.0 R5.5.0
V7.0 R5.4.0 01/10/2009 optiPoint 410/420 SIP V7.0 R5.4.0
V7.0 R5.3.0 05/08/2009 optiPoint 410/420 SIP V7.0 R5.3.0
V7.0 R5.2.0 08/06/2009 optiPoint 410/420 SIP V7.0 R5.2.0
V7.0 R4.2.0 27/03/2009 optiPoint 410/420 SIP V7.0 R4.2.0
V7.0 R4.1.0 09/02/2009 optiPoint 410/420 SIP V7.0 R4.1.0
V7.0 R3.2.0 28/11/2008 optiPoint 410/420 SIP V7.0 R3.2.0
V7.0 R2.3.0 30/09/2008 optiPoint 410/420 SIP V7.0 R2.3.0
V7.0 R2.2.0 13/08/2008 optiPoint 410/420 SIP V7.0 R2.2.0
V7.0 R1.6.0 16/06/2008 optiPoint 410/420 SIP V7.0 R1.6.0
V7.0 R1.5.0 30/05/2008 optiPoint 410/420 SIP V7.0 R1.5.0
V7.0 R1.3.0 30/04/2008 optiPoint 410/420 SIP V7.0 R1.3.0
V7.0 R0.16.0 31/01/2008 optiPoint 410/420 SIP V7.0 R0.16.0
V7.0 R0.15.0 22/01/2008 optiPoint 410/420 SIP V7.0 R0.15.0
V7.0 R0.14.0 09/11/2007 optiPoint 410/420 SIP V7.0 R0.14.0
V7.0 R0.13.0 27/09/2007 optiPoint 410/420 SIP V7.0 R0.13.0
V7.0 R0.11.0 11/09/2007 optiPoint 410/420 SIP V7.0 R0.11.0
V7.0 R0.10.0 09/07/2007 optiPoint 410/420 SIP V7.0 R0.10.0


V6.0 has been phased out at end of 2007. The last V6.0 Application Software released was optiPoint 410/420 SIP V6.0 R3.69.0.

Version Release Release date Release note Notes
V6.0 R3.69.0 31/10/2007 optiPoint 410/420 SIP V6.0 R3.69.0
V6.0 R3.68.0 30/08/2007 optiPoint 410/420 SIP V6.0 R3.68.0
V6.0 R2.67.0 06/26/2007 optiPoint 410/420 SIP V6.0 R2.67.0
V6.0 R2.66.1 05/06/2007 optiPoint 410/420 SIP V6.0 R2.66.1
V6.0 R2.66.0 30/05/2007 optiPoint 410/420 SIP V6.0 R2.66.0 Blocked[2]
V6.0 R1.65.6 25/04/2007 optiPoint 410/420 SIP V6.0 R1.65.6 Blocked[2]
V6.0 R1.65.1 21/03/2007 optiPoint 410/420 SIP V6.0 R1.65.1 Blocked[2]
V6.0 R1.64.4 26/01/2007 optiPoint 410/420 SIP V6.0 R1.64.4
V6.0 R0.62.0 22/11/2006 optiPoint 410/420 SIP V6.0 R0.62.0
V6.0 R0.60.0 18/10/2006 optiPoint 410/420 SIP V6.0 R0.60.0
V6.0 R0.58.0 05/10/2006 optiPoint 410/420 SIP V6.0 R0.58.0
V6.0 R0.55.0 23/08/2006 optiPoint 410/420 SIP V6.0 R0.55.0
V5.0 R0.35.0 16/09/2006 optiPoint 410/420 SIP V5.0 R0.35.0
V5.0 V5.0.31 21/07/2006 optiPoint 410/420 SIP V5.0 (V5.0.31)
V5.0 V5.0.30 26/06/2006 optiPoint 410/420 SIP V5.0 (V5.0.30)
V5.0 V5.0.27 19/04/2006 optiPoint 410/420 SIP V5.0 (V5.0.27)




To get an overview of all release notes for the optiPoint 410/420 SIP family see the history of all Release Notes.
See also optiPoint 410/420 S general information to SIP V7.0 about the actual version V7.0 of optiPoint 410/420 SIP family.

Interoperability Matrix

For detailed interoperability information please check optiPoint 410/420 S interoperability matrix.

End of Life information

  • optiPoint 410 S / optiPoint 420 S
    • 04.02.2014 End of All Product Activities (HW & SW)
  • V7.0 has been phased-out
    • 04.02.2014 End of Product Activities
  • V6.0 has been phased-out
    • 31.12.2007 End of Product Activities
  • V5.0 has been phased-out
    • 29.12.2006 End of Product Activities
  • V4.1 has been phased-out
  • V4.0 has been phased-out

Mass deployment

See Mass Deployment.

Add-on devices, Adapters and Accessories

See also

References

  1. ↑ 1.0 1.1
    Upon the following hardware revisions the optiPoint 4x0 advance does not longer have an USB-port. This hardware revision must be used with software version optiPoint 410/420 SIP V7.0 R4.1.0 (or higher).

    • S30817-S7204-A101-26 (optiPoint 410 advance arctic)
    • S30817-S7204-A107-31 (optiPoint 410 advance mangan)
    • S30817-S7207-A101-26 (optiPoint 420 advance arctic)
    • S30817-S7207-A107-24 (optiPoint 420 advance mangan)
    • S30817-S7204-M101-8 (optiPoint 410 advance arctic)
    • S30817-S7204-M107-8 (optiPoint 410 advance mangan)
    • S30817-S7207-M101-9 (optiPoint 420 advance arctic)
    • S30817-S7207-M107-9 (optiPoint 420 advance mangan)
  2. ↑ 2.0 2.1 2.2
    Due to Bug (NA02884341).
    This bug can occour sporadically after upgrade process from application versions between V6 R1.65.0 and V6 R1.65.7 or from version V6 R2.66.0: the available Hotfix was released with V6.0 R2.66.1.
    The optiPoint 4x0 SIP phones family with application versions between V6 R1.64.0 and V6 R1.64.8 can safely be upgraded to that latest version V6 R2.66.0 because not affected by this bug.

How To

External links

Retrieved from "http://wiki.unify.com/index.php?title=optiPoint_410/420_S&oldid=43931"