optiPoint 410/420 S software features

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Call features

The available features depend on the telephone's application software and the network/system environment. A general feature overview is given below, for a detailed overview of the actual version please refer to optiPoint 410/420 S general information to SIP V6.0.

Call related features may be provided either

• locally in the phone (e.g. local address book) or
• network based while interacting with any other standards based phone or proxy (e.g. call hold or call transfer) or
• centralized when interacting with an application server (e.g. keyset/multi line)

Features can be activated either by

• selecting an option in the optiGuide menu
• pressing a (programmable) feature key
• submitting a feature access code

Please consider: The available methods depend on the specific feature and the availability of features depends on the SW/FW version.

Local / Network based Call (SIP-)Features

• Alternate
• Call Reject/Call Refuse
• Consultation
• Call Deflection
• Call Transfer (attended, semi-attended, unscreened)
• Call Forwarding (unconditional, on No Reply, on Busy)
• Call Waiting
• Do Not Disturb
• Distinctive Ringing
• DTMF (in-band, out-band)
• Hold
• Local three-party conference
• Message Waiting Indication
• Repetory dialing

See also Call feature term comparison English/German.

Centralized Call (SIP-)Features

Designed as a standards compliant SIP phone (RFC3261), the optiPoint 410/420 S family can be operated in any SIP compliant environment application servers, proxies).

For the systems listed below:

• ...additional documentation is available
• ...additional testing activities have taken place prior to product release
• ...additional feature are supported

• For details please refer to additional feature for:
  • optiPoint connectivity to OpenScape Voice
  • optiPoint connectivity to Broadsoft
  • optiPoint connectivity to Sylantro
  • Siemens SURPASS Hosted Office

See also

• optiPoint 410/420 S - the portal page of the telephone family
• optiPoint 410/420 S FAQ - answers to frequently asked questions
• optiPoint 410/420 S interoperability matrix - comparative table of supported platform versions
• optiPoint 410/420 S Release Notes - information about new software features, corrected bugs, known issues
• optiPoint 410/420 S software features - list of local, network and centralized call features
• optiPoint 410/420 S general information to SIP V7.0 - feature overview to SIP V7.0 on optiPoint 410/420 S
• optiPoint 410/420 S general information to SIP V6.0 - feature overview to SIP V6.0 on optiPoint 410/420 S
• optiPoint 410/420 S setup with several Provider - detailed information about Provider specific configuration
• optiPoint 410/420 S upgrade to SIP V6.0 - distinctions while upgrading optiPoint 410/420 S to SIP V6.0
• optiPoint 410/420 S firmware upgrade procedure - procedure description of how to upgrade the firmware
• optiPoint 410/420 S factory reset - this How To describes the procedure of a reset to factory defaults