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optiPoint 410/420 S

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◄ Phones

The optiPoint 410/420 S phone family consists of a wide range of optiPoint SIP phones, from optiPoint 410 entry S for basic telephony to optiPoint 420 advance S for high-volume callers with sophisticated needs.

op410ent-p.jpg op410std-p.jpg op410adv-p.jpg
optiPoint 410 entry S optiPoint 410 economy S
optiPoint 410 economy plus S
optiPoint 410 standard S 		optiPoint 410 advance S
op420std-p.jpg op420adv-p.jpg
optiPoint 420 economy S
optiPoint 420 economy plus S
optiPoint 420 standard S 		optiPoint 420 advance S

Phone range

All phones of this phone family have a common feature set (listed below) and additional features per model.

  • SIP support according to RFC 3261
  • Power over Ethernet (PoE) IEEE 802.3af or external power supply (EU, US and UK power adapters)
  • Computer Telephony Integration (CTI) / Third party call control
  • Remote administration via Web-based management, HiPath Deployment Service or XML files
  • Codecs G.711, G.723.1A, G.729AB and G.722 wideband codec
  • Open listening
  • Freely programmable feature keys
  • 2 keys (plus/minus) for volume settings
  • Keypad with 12 keys
  • Dialog keys (optiGuide) for navigation / feature control (except 410 entry)
  • Wall-mountable (seperate bracket required)
  • Housing color: manganese (dark) or arctic (bright)

Hardware related differentiating factors

There are two product lines available:

  • optiPoint 410 S
  • optiPoint 420 S

The optiPoint 410 S models support paper labels for the programmable Feature Keys, whilst the optiPoint 420 S models provide self-labeling monochrome LCD Feature Keys.

Within the optiPoint 410 S and optiPoint 420 S family, the user can choose among different hardware models:

Phone model Display Self-labeling
keys 		Dialog
keys 		Function
keys 		Full duplex
handsfree mode 		build-in
LAN Switch 		Adapter-
support 		Adapter
slots 		Headset
port 		USB master
port
optiPoint 410 entry S - - - 8 - - - - - -
optiPoint 410 economy S 2-line, tiltable - 3 12 - - - - - -
optiPoint 410 economy plus S 2-line, tiltable - 3 12 - Yes - - Yes -
optiPoint 410 standard S 2-line, backlit, tiltable - 3 12 Yes Yes Yes 2 Yes -
optiPoint 410 advance S 4-line, backlit, tiltable - 3 19 Yes Yes Yes 1 Yes Yes
optiPoint 420 economy S 2-line, tiltable Yes 3 12 - - - - - -
optiPoint 420 economy plus S 2-line, tiltable Yes 3 12 - Yes - - Yes -
optiPoint 420 standard S 2-line, backlit, tiltable Yes 3 12 Yes Yes Yes 2 Yes -
optiPoint 420 advance S 4-line, backlit, tiltable Yes 3 18 Yes Yes Yes 1 Yes Yes

Software/Firmware related differentiating factors

The telephony application provides a set of features and the connectivity to a set of SIP systems (proxies, application servers)

  • General overview on platforms / systems:
Platform Comment Details
HiPath 2000 Pure IP-Switch
HiPath 3000/5000 Hybrid Switch/IP-Softswitch
HiPath 4000 Hybrid-Switch
HiPath 8000 IP-Softswitch optiPoint connectivity to HiPath 8000
Siemens SURPASS Hosted Office / hiQ 4200 / hiQ8000 IP-Softswitch (carrier grade)
BroadSoft IP-Softswitch (carrier-grade) optiPoint connectivity to Broadsoft
Sylantro IP-Softswitch (carrier grade) optiPoint connectivity to Sylantro
Asterisk Open Source IP-Softswitch pdf.png  Admin Manual optiPoint 410-420 Asterisk

For detailed interoperability information please check Software version and Interoperability sections on this page.

Connectivity to several VoIP providers is supported.
For configuration hints see the How To article setting up the optiPoint 410/420 SIP with a VoIP provider.

Documentation

All optiPoint phones are shipped with a printed document providing brief instruction regarding installation and operation. For both user and administrators, a comprehensive and updated documentation is provided as PDF files. Depending on the system environment, the user may choose between HiPath 8000, BroadSoft and Sylantro specific documentation.

symb-docu.gif Documentation in further languages, software and other downloads can be found on
http://www.unify.com/ ⇒ Support.
Any comments to the files provided here?

User Manuals HiPath 8000 environment

SIP V7.0:

SIP V6.0:

User Manuals BroadSoft environment

SIP V7.0:

SIP V6.0:

User Manuals Sylantro environment

SIP V7.0:

SIP V6.0:

Administration Manuals HiPath 8000, BroadSoft, Sylantro, Asterisk

Installation Manual

Datasheet

Miscelleanous documents

Firmware / Software

The SIP firmware provides encryption capabilities. Hence its distribution must follow legal requirements which do not allow unrestricted SW distribution via the Internet. The firmware is only provided by Siemens technicians or by official Siemens Partners. Customers with self-care contracts will have access to SW within the SEBA Web portal (login required).

The firmware of the optiPoint SIP phones comprises two software components:

  • NetBoot Software: this component provides low level features (like Boot process, LAN connectivity) and is not changed once a phone has been produced from factory and/or is in operation. However, if necessary new features may be provided during the ongoing development and factory production process.
  • Application Software: this component contains all features for:
    • Call Handling
    • Call Signalling
    • Audio Control
    • User Interface
    • Language Support

the Application Software component is continuously developed and enhanced and it can be downloaded to the phone using an FTP server as needed, see optiPoint 410/420 S upgrade to SIP V6.0.

Actually SIP line application software main version to be used is SIP V6.0 that is supported on most HiPath systems. See also optiPoint 410/420 S interoperability matrix and optiPoint 410/420 S general information to SIP V6.0.

Only recently SIP Application Software V7 was released to be supported on HiPath 8000 V3.0.

Current software releases

The actual V6.0 Application software is optiPoint 410/420 SIP V6.0 R3.69.0.

Version Release Release date Release note Notes
V6.0 R3.69.0 31/10/2007 optiPoint 410/420 SIP V6.0 R3.69.0
V6.0 R3.68.0 30/08/2007 optiPoint 410/420 SIP V6.0 R3.68.0
V6.0 R2.67.0 06/26/2007 optiPoint 410/420 SIP V6.0 R2.67.0
V6.0 R2.66.1 05/06/2007 optiPoint 410/420 SIP V6.0 R2.66.1
V6.0 R2.66.0 30/05/2007 optiPoint 410/420 SIP V6.0 R2.66.0 Blocked[1]
V6.0 R1.65.6 25/04/2007 optiPoint 410/420 SIP V6.0 R1.65.6 Blocked[1]
V6.0 R1.65.1 21/03/2007 optiPoint 410/420 SIP V6.0 R1.65.1 Blocked[1]
V6.0 R1.64.4 26/01/2007 optiPoint 410/420 SIP V6.0 R1.64.4
V6.0 R0.62.0 22/11/2006 optiPoint 410/420 SIP V6.0 R0.62.0
V6.0 R0.60.0 18/10/2006 optiPoint 410/420 SIP V6.0 R0.60.0
V6.0 R0.58.0 05/10/2006 optiPoint 410/420 SIP V6.0 R0.58.0
V6.0 R0.55.0 23/08/2006 optiPoint 410/420 SIP V6.0 R0.55.0
V6.0 V6.0.54 07/08/2006 optiPoint 410/420 SIP V6.0 (V6.0.54)
V5.0 R0.35.0 16/09/2006 optiPoint 410/420 SIP V5.0 R0.35.0
V5.0 V5.0.31 21/07/2006 optiPoint 410/420 SIP V5.0 (V5.0.31)
V5.0 V5.0.30 26/06/2006 optiPoint 410/420 SIP V5.0 (V5.0.30)
V5.0 V5.0.27 19/04/2006 optiPoint 410/420 SIP V5.0 (V5.0.27)
  1. ↑ 1.0 1.1 1.2
    Due to Bug (NA02884341).
    This bug can occour sporadically after upgrade process from application versions between V6 R1.65.0 and V6 R1.65.7 or from version V6 R2.66.0: the available Hotfix was released with V6.0 R2.66.1.
    The optiPoint 4x0 SIP phones family with application versions between V6 R1.64.0 and V6 R1.64.8 can safely be upgraded to that latest version V6 R2.66.0 because not affected by this bug.


The actual SIP V7 Application Software is optiPoint 410/420 SIP V7 R1.5.0 tested only for usage with HiPath 8000 V2.2 / V3.0 HiPath 4000 V4.1 and Broadsoft V13 PL12 / V13 PL20 , not released until now for HiPath 8000 V3.1, HiPath 4000 before V4.1, HiPath 2000, HiPath 3000/5000, Sylantro.

Version Release Release date Release note Notes
V7.0 R1.5.0 30/05/2008 optiPoint 410/420 SIP V7.0 R1.5.0
V7.0 R1.3.0 30/04/2008 optiPoint 410/420 SIP V7.0 R1.3.0
V7.0 R0.16.0 31/01/2008 optiPoint 410/420 SIP V7.0 R0.16.0
V7.0 R0.15.0 22/01/08 optiPoint 410/420 SIP V7.0 R0.15.0
V7.0 R0.14.0 09/11/2007 optiPoint 410/420 SIP V7.0 R0.14.0
V7.0 R0.13.0 27/09/2007 optiPoint 410/420 SIP V7.0 R0.13.0
V7.0 R0.11.0 11/09/2007 optiPoint 410/420 SIP V7.0 R0.11.0
V7.0 R0.10.0 09/07/2007 optiPoint 410/420 SIP V7.0 R0.10.0

To get an overview of all release notes for the optiPoint 410/420 SIP family see the history of all Release Notes.
See also optiPoint 410/420 S general information to SIP V6.0 about the actual version V6.0 of optiPoint 410/420 SIP family.

Interoperability Matrix

For detailed interoperability information please check optiPoint 410/420 S interoperability matrix.

End of Life information

Information as of 30.05.2007

Mass deployment

See Mass Deployment.

Add-on devices, Adapters and Accessories

See also optiPoint adapters.

See also

How To

External links

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