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Difference between revisions of "optiPoint 410/420"

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<div class="breadcrumb">
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{{Breadcrumb|0|0|{{dev-en}}|optiPoint}}
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{{up}} [[Phones]]
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{{Discontinued|en|Devices}}
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</div>
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 +
 
 
The '''optiPoint 410/420''' phone family consists of a wide range of [[optiPoint]] CorNet IP ([[HFA]]) phones, from [[optiPoint 410 entry]]
 
The '''optiPoint 410/420''' phone family consists of a wide range of [[optiPoint]] CorNet IP ([[HFA]]) phones, from [[optiPoint 410 entry]]
 
for basic telephony to [[optiPoint 420 advance]] for high-volume callers with sophisticated needs.
 
for basic telephony to [[optiPoint 420 advance]] for high-volume callers with sophisticated needs.
  
−
{| align="right" class="noborder"
+
{| class="noborder" style="float:right"
 +
| valign="bottom" class="noborder" | [[Image:op420adv-p.jpg|150px|link=optiPoint 420 advance]]
 +
| valign="bottom" class="noborder" | [[Image:op410adv-p.jpg|150px|link=optiPoint 410 advance]]
 +
|-
 +
| class="noborder" | [[optiPoint 420 advance]]
 +
| class="noborder" | [[optiPoint 410 advance]]
 
|-
 
|-
−
| valign="bottom" class="noborder" | [[Image:op410ent-p.jpg|150px]]
+
| valign="bottom" class="noborder" | [[Image:op420std-p.jpg|150px|link=optiPoint 420 standard]]
−
| valign="bottom" class="noborder" | [[Image:op410std-p.jpg|150px]]
+
| valign="bottom" class="noborder" | [[Image:op410std-p.jpg|150px|link=optiPoint 410 standard]]
−
| valign="bottom" class="noborder" | [[Image:op410adv-p.jpg|150px]]
 
 
|-
 
|-
−
| class="noborder" | [[optiPoint 410 entry]]
+
| class="noborder" | [[optiPoint 420 economy]]<br />[[optiPoint 420 economy plus]]<br />[[optiPoint 420 standard]]
 
| class="noborder" | [[optiPoint 410 economy]]<br />[[optiPoint 410 economy plus]]<br />[[optiPoint 410 standard]]
 
| class="noborder" | [[optiPoint 410 economy]]<br />[[optiPoint 410 economy plus]]<br />[[optiPoint 410 standard]]
−
| class="noborder" | [[optiPoint 410 advance]]
 
 
|-
 
|-
−
| valign="bottom" class="noborder" |  
+
| class="noborder" |  
−
| valign="bottom" class="noborder" | [[Image:op420std-p.jpg|150px]]
+
| valign="bottom" class="noborder" | [[Image:op410ent-p.jpg|150px|link=optiPoint 410 entry]]
−
| valign="bottom" class="noborder" | [[Image:op420adv-p.jpg|150px]]
 
 
|-
 
|-
 
| class="noborder" |  
 
| class="noborder" |  
−
| class="noborder" | [[optiPoint 420 economy]]<br />[[optiPoint 420 economy plus]]<br />[[optiPoint 420 standard]]
+
| class="noborder" | [[optiPoint 410 entry]]
−
| class="noborder" | [[optiPoint 420 advance]]
 
 
|}
 
|}
  
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* Keypad with 12 keys
 
* Keypad with 12 keys
 
* Dialog keys ([[optiGuide]]) for navigation / feature control (except 410 entry)
 
* Dialog keys ([[optiGuide]]) for navigation / feature control (except 410 entry)
−
* Wall-mountable (seperate bracket required)
+
* Wall-mountable (separate bracket required)
 
* Housing color: manganese (dark) or arctic (bright)
 
* Housing color: manganese (dark) or arctic (bright)
  
−
=== '''Hardware''' related differentiating factors ===
+
=== Hardware related differentiating factors ===
  
 
There are two product lines available: optiPoint 410 and optiPoint 420. The difference is that the optiPoint 410 models support paper labels for the programable feature keys, whilst the optiPoint 420 models provide '''self-labeling keys'''.
 
There are two product lines available: optiPoint 410 and optiPoint 420. The difference is that the optiPoint 410 models support paper labels for the programable feature keys, whilst the optiPoint 420 models provide '''self-labeling keys'''.
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| 1
 
| 1
 
| Yes
 
| Yes
−
| Yes
+
| Hardware related<ref name="USB_port"><br/>Upon the following hardware revisions the optiPoint 4x0 advance does not longer have an USB-port. This hardware revision must be used with software version [[optiPoint 410/420 Release Notes#V5 R5.6.0|optiPoint 410/420 V5 R5.6.0]] (or higher).<br/><br/>
 +
* S30817-S7204-A101-26 (optiPoint 410 advance arctic)
 +
* S30817-S7204-A107-31 (optiPoint 410 advance mangan)
 +
* S30817-S7207-A101-26 (optiPoint 420 advance arctic)
 +
* S30817-S7207-A107-24 (optiPoint 420 advance mangan)</ref>
 
|-
 
|-
 
| [[optiPoint 420 economy]]
 
| [[optiPoint 420 economy]]
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| 1
 
| 1
 
| Yes
 
| Yes
−
| Yes
+
| Hardware related<ref name="USB_port" />
 
|}
 
|}
  
−
== Documentation ==
+
== Miscelleanous documents ==
−
 
 
−
All optiPoint phones are shipped with a printed document providing brief instruction regarding installation and operation.
 
−
For both user and administrators, a comprehensive and updated documentation is provided as PDF files.
 
−
Depending on the system environment, the user may choose between [[HiPath 2000]] and HiPath 4000 specific documentation.
 
−
 
 
−
{{HiPathDownloadArea}}
 
  
−
=== User Manuals HiPath 2000, HiPath 3000, HiPath 5000 ===
 
−
 
−
* {{File-DL|User Manual optiPoint 410 entry HP2000-HP3000-HP5000|pdf}}
 
−
* {{File-DL|User Manual optiPoint 410 HP2000-HP3000-HP5000|pdf}}
 
−
* {{File-DL|User Manual optiPoint 410 advance HP2000-HP3000-HP5000|pdf}}
 
−
* {{File-DL|User Manual optiPoint 420 HP2000-HP3000-HP5000|pdf}}
 
−
* {{File-DL|User Manual optiPoint 420 advance HP2000-HP3000-HP5000|pdf}}
 
−
 
−
=== User Manuals HiPath 4000 ===
 
−
 
−
* {{File-DL|User Manual optiPoint 410 entry HP4000|pdf}}
 
−
* {{File-DL|User Manual optiPoint 410 HP4000|pdf}}
 
−
* {{File-DL|User Manual optiPoint 410 advance HP4000|pdf}}
 
−
* {{File-DL|User Manual optiPoint 420 HP4000|pdf}}
 
−
* {{File-DL|User Manual optiPoint 420 advance HP4000|pdf}}
 
−
 
−
=== Administration Manual HiPath 2000, HiPath 3000, HiPath 4000, HiPath 5000 ===
 
−
* {{File-DL|Administration Manual optiPoint 410-420 family|pdf}}
 
−
 
−
=== Installation Manual ===
 
−
* {{File-DL|Installation instructions for accompanying equipment, adapters and accessories|pdf}}
 
−
 
−
=== Datasheet ===
 
−
* {{File-DL|Datasheet optiPoint 410 HFA|pdf}}
 
−
* {{File-DL|Datasheet optiPoint 420 HFA|pdf}}
 
−
* {{File-DL|Datenblatt optiPoint 410 HFA|pdf|de}}
 
−
* {{File-DL|Datenblatt optiPoint 420 HFA|pdf|de}}
 
−
 
−
=== Miscelleanous documents===
 
−
* {{File-DL|CE certificates|pdf}}
 
 
* {{File-DL|IEEE 802.1X Configuration Management|pdf}}
 
* {{File-DL|IEEE 802.1X Configuration Management|pdf}}
−
* {{File-DL|IEEE 802.1X Konfigurations-Management|pdf|de}}
 
 
* {{File-DL|Time_Settings_since_Version_V5_R2.36.4|pdf}}
 
* {{File-DL|Time_Settings_since_Version_V5_R2.36.4|pdf}}
 
* {{File-DL|Quality data MIB|zip}}
 
* {{File-DL|Quality data MIB|zip}}
Line 234: Line 203:
  
 
== Firmware / Software ==
 
== Firmware / Software ==
−
The firmware provides encryption capabilities. Hence its distribution must follow legal requirements which do not allow unrestricted SW distribution via the Internet. The firmware is only provided by Siemens technicians or by official Siemens Partners. Customers with self-care contracts will have access to SW within the [https://enterprise-businessarea.siemens.com SEBA] Web portal (login required).
+
The firmware provides encryption capabilities. Hence its distribution must follow legal requirements which do not allow unrestricted SW distribution via the Internet. The firmware is only provided by Siemens technicians or by official Siemens Partners. Customers with self-care contracts will have access to SW within the {{SEBA}} Web portal (login required).
  
 
The firmware of the optiPoint 410/420 phones comprises two components:
 
The firmware of the optiPoint 410/420 phones comprises two components:
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=== Current software releases ===
 
=== Current software releases ===
  
−
The actual Application software without [[VoIP Security|SPE]] support is [[optiPoint 410/420 Release Notes#V5 R4.7.0|optiPoint 410/420 V5 R4.7.0]].
+
* The actual Application software '''without''' [[VoIP Security|SPE]] support is [[optiPoint 410/420 Release Notes#V5 R4.6.0|optiPoint 410/420 V5 R4.6.0]].<br/>
−
The actual Application software with [[VoIP Security|SPE]] support is [[optiPoint 410/420 Release Notes#V5 R5.4.0|optiPoint 410/420 V5 R5.4.0]].
+
* The actual Application software '''with''' [[VoIP Security|SPE]] support is [[optiPoint 410/420 Release Notes#V5 R6.6.0|optiPoint 410/420 V5 R6.6.0]].<br/>
 +
<br/>
 +
{{Warning
 +
| optiPoint 410/420 phones with V5 R5.5.0 Application software (pre)installed by Factory don't need to be downgraded: no issues will arise when upgrading them to a newer Application software version!
 +
}}
  
 +
{{Warning|
 +
optiPoint 410/420 phones with V5 R6.1.0 Application software (pre)installed by Factory can not be downgraded to older version. no issues will arise when upgrading them to a newer Application software version! Please see also [[optiPoint 410/420 V5.1 information]] for more information.
 +
}}
  
 +
 +
<br/>
 
{| {{DefaultTable}}
 
{| {{DefaultTable}}
 
! style="text-align:center" | Version
 
! style="text-align:center" | Version
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! style="text-align:center" | Release date
 
! style="text-align:center" | Release date
 
! style="text-align:center" | Release note
 
! style="text-align:center" | Release note
 +
|-
 +
| style="text-align:center" | V5
 +
| style="text-align:center" | R6.6.0
 +
| style="text-align:center" | 01/09/2011
 +
| style="text-align:center" | [[optiPoint 410/420 Release Notes#V5 R6.6.0|optiPoint 410/420 V5 R6.6.0]]
 +
|-
 +
| style="text-align:center" | V5
 +
| style="text-align:center" | R6.3.0
 +
| style="text-align:center" | 16/07/2010
 +
| style="text-align:center" | [[optiPoint 410/420 Release Notes#V5 R6.3.0|optiPoint 410/420 V5 R6.3.0]]
 +
|-
 +
| style="text-align:center" | V5
 +
| style="text-align:center" | R6.1.0
 +
| style="text-align:center" |
 +
| style="text-align:center" | [[optiPoint 410/420 Release Notes#V5 R6.1.0|optiPoint 410/420 V5 R6.1.0]]
 +
|-
 +
| style="text-align:center" | V5
 +
| style="text-align:center" | R5.10.0
 +
| style="text-align:center" | 20/07/2009
 +
| style="text-align:center" | [[optiPoint 410/420 Release Notes#V5 R5.10.0|optiPoint 410/420 V5 R5.10.0]]
 +
|-
 +
| style="text-align:center" | V5
 +
| style="text-align:center" | R5.8.0
 +
| style="text-align:center" | 08/05/2009
 +
| style="text-align:center" | [[optiPoint 410/420 Release Notes#V5 R5.8.0|optiPoint 410/420 V5 R5.8.0]]
 +
|-
 +
| style="text-align:center" | V5
 +
| style="text-align:center" | R5.7.0
 +
| style="text-align:center" | 08/04/2009
 +
| style="text-align:center" | '''Blocked'''
 +
|-
 +
| style="text-align:center" | V5
 +
| style="text-align:center" | R5.6.0
 +
| style="text-align:center" | 23/02/2009
 +
| style="text-align:center" | [[optiPoint 410/420 Release Notes#V5 R5.6.0|optiPoint 410/420 V5 R5.6.0]]
 
|-
 
|-
 
| style="text-align:center" | V5
 
| style="text-align:center" | V5
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| style="text-align:center" | V5
 
| style="text-align:center" | V5
 
| style="text-align:center" | R5.3.0
 
| style="text-align:center" | R5.3.0
−
| style="text-align:center" |  
+
| style="text-align:center" | 11/07/2008
 
| style="text-align:center" | [[optiPoint 410/420 Release Notes#V5 R5.3.0|optiPoint 410/420 V5 R5.3.0]]
 
| style="text-align:center" | [[optiPoint 410/420 Release Notes#V5 R5.3.0|optiPoint 410/420 V5 R5.3.0]]
 
|-
 
|-
Line 355: Line 368:
  
 
For detailed interoperability information please check [[optiPoint 410/420 interoperability matrix]].
 
For detailed interoperability information please check [[optiPoint 410/420 interoperability matrix]].
−
 
−
== End of Life information ==
 
−
 
−
Information as of 30/09/2006:
 
−
 
−
* V2.x has been [[Phase-out|phased-out]] 12/2004
 
−
* V3.x and V4.x have never exist
 
−
* V5.0 has been [[Phase-out|phased-out]]
 
−
* V5.1 is available since 03/2005
 
  
 
== Mass deployment ==
 
== Mass deployment ==
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* [[Headset|Headsets]]
 
* [[Headset|Headsets]]
 
* [[External keyboard]]
 
* [[External keyboard]]
 +
 +
== End of Life Information for optiPoint 410/420 HFA phones ==
 +
* 30. Sep. 2010 Order Stop for the optiPoint 410/420 HFA phones
 +
* 30. Sep. 2010 Order Stop for Expansions (optiPoint self labeling key module, optiPoint 410/420 handsets)
 +
** Note: The other Expansions (optiPoint wall mounting set, optiPoint recorder adapter, optiPoint acoustic adapter, optiPoint busy lamp field, optiPoint signature module, optiPoint application module, optiPoint key module, optiPoint stand) are also used along with optiPoint 500 and will be phased out together with optiPoint 500
 +
* 30. Sep. 2012 End of Hardware and Software Support
 +
* 31. Dec. 2013 End of Product Activities
  
 
{{SeeAlso optiPoint 410/420}}
 
{{SeeAlso optiPoint 410/420}}
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* [[optiPoint SIP compatibility]]
 
* [[optiPoint SIP compatibility]]
 
* {{de}} [[optiPoint 410/420 FAQ (de)]]
 
* {{de}} [[optiPoint 410/420 FAQ (de)]]
−
* {{File-DL|Key Labelling Tool|zip}}
+
* [[Key Labelling Tool]]
 +
 
 +
== References ==
  
 +
<references/>
  
 
[[Category:optiPoint]]
 
[[Category:optiPoint]]

Latest revision as of 13:51, 17 December 2014

You are here:  

Icon linkarrow.gif Home  Icon linkarrow.gif Devices  Icon linkarrow.gif optiPoint  Icon linkarrow.gif optiPoint 410/420
The support for this product has been discontinued!
Please visit Devices to get further information about the current product portfolio.


The optiPoint 410/420 phone family consists of a wide range of optiPoint CorNet IP (HFA) phones, from optiPoint 410 entry for basic telephony to optiPoint 420 advance for high-volume callers with sophisticated needs.

op420adv-p.jpg op410adv-p.jpg
optiPoint 420 advance optiPoint 410 advance
op420std-p.jpg op410std-p.jpg
optiPoint 420 economy
optiPoint 420 economy plus
optiPoint 420 standard 		optiPoint 410 economy
optiPoint 410 economy plus
optiPoint 410 standard
op410ent-p.jpg
optiPoint 410 entry

Phone range

All phones of this phone family have a common feature set (listed below) and additional features per model.

  • HFA support for platforms HiPath 2000, HiPath 3000, HiPath 4000 and HiPath 5000
  • Power over Ethernet (PoE) IEEE 802.3af or external power supply (EU, US and UK power adapters)
  • Computer Telephony Integration (CTI)
  • Remote administration via Web-based management, HiPath Deployment Service
  • Codecs G.711, G.723.1A, G.729AB and G.722 wideband codec
  • Open listening
  • Freely programmable feature keys
  • 2 keys (plus/minus) for volume settings
  • Keypad with 12 keys
  • Dialog keys (optiGuide) for navigation / feature control (except 410 entry)
  • Wall-mountable (separate bracket required)
  • Housing color: manganese (dark) or arctic (bright)

Hardware related differentiating factors

There are two product lines available: optiPoint 410 and optiPoint 420. The difference is that the optiPoint 410 models support paper labels for the programable feature keys, whilst the optiPoint 420 models provide self-labeling keys.

Within the optiPoint 410 and optiPoint 420 family, the user can choose among different hardware models:

Phone model Display Self-labeling
keys 		Dialog
keys 		Function
keys 		Full duplex
handsfree mode 		build-in
LAN Switch 		Adapter-
support 		Adapter
slots 		Headset
port 		USB master
port
optiPoint 410 entry - - - 8 - - - - - -
optiPoint 410 economy 2-line, tiltable - 3 12 - - - - - -
optiPoint 410 economy plus 2-line, tiltable - 3 12 - Yes - - Yes -
optiPoint 410 standard 2-line, backlit, tiltable - 3 12 Yes Yes Yes 2 Yes -
optiPoint 410 advance 4-line, backlit, tiltable - 3 18 Yes Yes Yes 1 Yes Hardware related[1]
optiPoint 420 economy 2-line, tiltable Yes 3 12 - - - - - -
optiPoint 420 economy plus 2-line, tiltable Yes 3 12 - Yes - - Yes -
optiPoint 420 standard 2-line, backlit, tiltable Yes 3 12 Yes Yes Yes 2 Yes -
optiPoint 420 advance 4-line, backlit, tiltable Yes 3 18 Yes Yes Yes 1 Yes Hardware related[1]

Miscelleanous documents

Platforms / Systems

Platform Comment Details
Siemens HiPath 2000 Pure IP-Switch t.b.d.
Siemens HiPath 3000/5000 Hybrid Switch/IP-Softswitch t.b.d.
HiPath 4000 Hybrid-Switch t.b.d.

For detailed interoperability information please check Software version and Interoperability sections on this page.

Firmware / Software

The firmware provides encryption capabilities. Hence its distribution must follow legal requirements which do not allow unrestricted SW distribution via the Internet. The firmware is only provided by Siemens technicians or by official Siemens Partners. Customers with self-care contracts will have access to SW within the Partner Portal Web portal (login required).

The firmware of the optiPoint 410/420 phones comprises two components:

  • netboot - This component provides low level features (like Boot process, LAN connectivity). This component is not changed once a phone has been produced and/or is in operation. However, new features may be provided during the ongoing development and production process of the optiPoint phones.
  • application - This component contains all features for call handling, signalling, audio control, user interface and language support. It is continuously developed and this takes takes place:
    • version based, introducing significant features or feature packages
    • update based, introducing limited features or feature enhancements
    • based on Software Maintenance Release, providing fault corrections

Application SW can be downloaded to the phone via FTP.

Current software releases


optiPoint 410/420 phones with V5 R5.5.0 Application software (pre)installed by Factory don't need to be downgraded: no issues will arise when upgrading them to a newer Application software version!

optiPoint 410/420 phones with V5 R6.1.0 Application software (pre)installed by Factory can not be downgraded to older version. no issues will arise when upgrading them to a newer Application software version! Please see also optiPoint 410/420 V5.1 information for more information.



Version Release Release date Release note
V5 R6.6.0 01/09/2011 optiPoint 410/420 V5 R6.6.0
V5 R6.3.0 16/07/2010 optiPoint 410/420 V5 R6.3.0
V5 R6.1.0 optiPoint 410/420 V5 R6.1.0
V5 R5.10.0 20/07/2009 optiPoint 410/420 V5 R5.10.0
V5 R5.8.0 08/05/2009 optiPoint 410/420 V5 R5.8.0
V5 R5.7.0 08/04/2009 Blocked
V5 R5.6.0 23/02/2009 optiPoint 410/420 V5 R5.6.0
V5 R5.4.0 10/10/2008 optiPoint 410/420 V5 R5.4.0
V5 R4.7.0 28/07/2008 optiPoint 410/420 V5 R4.7.0
V5 R5.3.0 11/07/2008 optiPoint 410/420 V5 R5.3.0
V5 R5.2.0 30/04/2008 optiPoint 410/420 V5 R5.2.0
V5 R4.6.0 28/03/2008 optiPoint 410/420 V5 R4.6.0
V5 R4.5.0 16/01/2008 optiPoint 410/420 V5 R4.5.0
V5 R4.4.0 23/11/2007 optiPoint 410/420 V5 R4.4.0
V5 R4.3.0 04/10/2007 optiPoint 410/420 V5 R4.3.0
V5 R4.2.1 06/05/2007 optiPoint 410/420 V5 R4.2.1
V5 R2.36.4 11/04/2007 optiPoint 410/420 V5 R2.36.4
V5 R2.36.0 22/02/2007 optiPoint 410/420 V5 R2.36.0
V5 R1.35.1 12/01/2007 optiPoint 410/420 V5 R1.35.1
V5 R1.35.0 15/11/2006 optiPoint 410/420 V5 R1.35.0
V5 R1.34.0 20/10/2006 optiPoint 410/420 V5 R1.34.0
V5 R1.33.0 06/10/2006 optiPoint 410/420 V5 R1.33.0
V5.1 V5.1.32 03/08/2006 optiPoint 410/420 V5.1 (V5.1.32)
V5.1 V5.1.31 07/07/2006 optiPoint 410/420 V5.1 (V5.1.31)
V5.1 V5.1.30 17/05/2006 optiPoint 410/420 V5.1 (V5.1.30)


To get an overview of all release notes for the optiPoint 410/420 family see the history of all Release Notes.

See also optiPoint 410/420 V5.1 information about the actual version V5.1 of optiPoint 410/420 family.

Interoperability Matrix

For detailed interoperability information please check optiPoint 410/420 interoperability matrix.

Mass deployment

See Mass Deployment.

Add-on devices, Adapters and Accessories

See also optiPoint adapters.

End of Life Information for optiPoint 410/420 HFA phones

  • 30. Sep. 2010 Order Stop for the optiPoint 410/420 HFA phones
  • 30. Sep. 2010 Order Stop for Expansions (optiPoint self labeling key module, optiPoint 410/420 handsets)
    • Note: The other Expansions (optiPoint wall mounting set, optiPoint recorder adapter, optiPoint acoustic adapter, optiPoint busy lamp field, optiPoint signature module, optiPoint application module, optiPoint key module, optiPoint stand) are also used along with optiPoint 500 and will be phased out together with optiPoint 500
  • 30. Sep. 2012 End of Hardware and Software Support
  • 31. Dec. 2013 End of Product Activities

See also

References

  1. ↑ 1.0 1.1
    Upon the following hardware revisions the optiPoint 4x0 advance does not longer have an USB-port. This hardware revision must be used with software version optiPoint 410/420 V5 R5.6.0 (or higher).

    • S30817-S7204-A101-26 (optiPoint 410 advance arctic)
    • S30817-S7204-A107-31 (optiPoint 410 advance mangan)
    • S30817-S7207-A101-26 (optiPoint 420 advance arctic)
    • S30817-S7207-A107-24 (optiPoint 420 advance mangan)
Retrieved from "http://wiki.unify.com/index.php?title=optiPoint_410/420&oldid=43932"