Difference between revisions of "optiPoint 410/420 S"

Revision as of 10:33, 28 November 2008

The optiPoint 410/420 S phone family consists of a wide range of optiPoint SIP phones, from optiPoint 410 entry S for basic telephony to optiPoint 420 advance S for high-volume callers with sophisticated needs.

optiPoint 410 entry S	optiPoint 410 economy S optiPoint 410 economy plus S optiPoint 410 standard S	optiPoint 410 advance S
	optiPoint 420 economy S optiPoint 420 economy plus S optiPoint 420 standard S	optiPoint 420 advance S

Phone range

All phones of this phone family have a common feature set (listed below) and additional features per model.

• SIP support according to RFC 3261
• Power over Ethernet (PoE) IEEE 802.3af or external power supply (EU, US and UK power adapters)
• Computer Telephony Integration (CTI) / Third party call control
• Remote administration via Web-based management, HiPath Deployment Service or XML files
• Codecs G.711, G.723.1A, G.729AB and G.722 wideband codec
• Open listening
• Freely programmable feature keys
• 2 keys (plus/minus) for volume settings
• Keypad with 12 keys
• Dialog keys (optiGuide) for navigation / feature control (except 410 entry)
• Wall-mountable (seperate bracket required)
• Housing color: manganese (dark) or arctic (bright)

Hardware related differentiating factors

There are two product lines available:

• optiPoint 410 S
• optiPoint 420 S

The optiPoint 410 S models support paper labels for the programmable Feature Keys, whilst the optiPoint 420 S models provide self-labeling monochrome LCD Feature Keys.

Within the optiPoint 410 S and optiPoint 420 S family, the user can choose among different hardware models:

Software/Firmware related differentiating factors

The telephony application provides a set of features and the connectivity to a set of SIP systems (proxies, application servers)

• General overview on platforms / systems:

Platform	Comment	Details
HiPath 2000	Pure IP-Switch
HiPath 3000/5000	Hybrid Switch/IP-Softswitch
HiPath 4000	Hybrid-Switch
HiPath 8000 / OpenScape Voice Server	IP-Softswitch	optiPoint connectivity to HiPath 8000
Siemens SURPASS Hosted Office / hiQ 4200 / hiQ8000	IP-Softswitch (carrier grade)
BroadSoft	IP-Softswitch (carrier-grade)	optiPoint connectivity to Broadsoft
Sylantro	IP-Softswitch (carrier grade)	optiPoint connectivity to Sylantro
Asterisk	Open Source IP-Softswitch	Admin Manual optiPoint 410-420 Asterisk

For detailed interoperability information please check Software version and Interoperability sections on this page.

Connectivity to several VoIP providers is supported.
For configuration hints see the How To article setting up the optiPoint 410/420 SIP with a VoIP provider.

Supported Languages

The following is a supported Language list (since SW Version V7 R1.3.0) in language pack and alphabetical order by the language code used by ISO 639-1.
optiPoint 410/420 S application software is splitted into two language packages.
The language is changed only on phone user interface - not on WBM or admin interface

Supported Country Tones

The following is a supported Country tones list (since SW Version 7) in alphabetical order by the country names (officially used by the ISO 3166/MA, which uses country names from United Nations sources).

Documentation

All optiPoint phones are shipped with a printed document providing brief instruction regarding installation and operation. For both user and administrators, a comprehensive and updated documentation is provided as PDF files. Depending on the system environment, the user may choose between HiPath 8000, BroadSoft and Sylantro specific documentation.

Documentation in further languages, software and other downloads can be found on http://www.unify.com/ ⇒ Support. Any comments to the files provided here?

User Manuals

•   Information and Important Operating Procedures optiPoint 410-420 S

SIP V7.0

HiPath 8000:

•   User Manual optiPoint 410-420 economy S, economy plus S, standard S
•   User Manual optiPoint 410-420 advance S

BroadSoft:

•   User Manual optiPoint 410-420 eco-ecoplus-sta S V7.0 - BroadSoft
•   User Manual optiPoint 410-420 adv S V7.0 - BroadSoft

Sylantro:

•   User Manual optiPoint 410-420 eco-ecoplus-sta S V7.0 - Sylantro
•   User Manual optiPoint 410-420 adv S V7.0 - Sylantro

SIP V6.0

HiPath 8000:

•   User Manual optiPoint 410-420 entry S V6.0
•   User Manual optiPoint 410-420 economy S, economy plus S, standard S V6.0
•   User Manual optiPoint 410-420 advance S V6.0

BroadSoft:

•   User Manual optiPoint 410-420 economy S, economy plus S, standard S - BroadSoft
•   User Manual optiPoint 410-420 advance S BroadSoft S

Sylantro:

•   User Manual optiPoint 410-420 economy S, economy plus S, standard S - Sylantro
•   User Manual optiPoint 410-420 advance S Sylantro S

Administration Manuals

HiPath 8000, BroadSoft, Sylantro, Asterisk:

•   Administration Manual optiPoint 410-420 S family
•   IEEE 802.1X Configuration Management
•   IEEE 802.1X Konfigurations-Management
•   Admin Manual XML-Management optiPoint 410-420 V6.0
•   Admin Manual optiPoint 410-420 Asterisk
•   Deployment-Service en

Miscelleanous documents

•   Installation instructions for accompanying equipment, adapters and accessories
•   Datasheet optipoint410-420-v6
•   Datasheet optipoint410-420-V7
•   CE certificates
•   Ordering numbers optiPoint 410-420
•   SIP_phone_MIB

Firmware / Software

The SIP firmware provides encryption capabilities. Hence its distribution must follow legal requirements which do not allow unrestricted SW distribution via the Internet. The firmware is only provided by Siemens technicians or by official Siemens Partners. Customers with self-care contracts will have access to SW within the SEBA Web portal (login required).

The firmware of the optiPoint SIP phones comprises two software components:

• NetBoot Software: this component provides low level features (like Boot process, LAN connectivity) and is not changed once a phone has been produced from factory and/or is in operation. However, if necessary new features may be provided during the ongoing development and factory production process.
• Application Software: this component contains all features for:
  • Call Handling
  • Call Signalling
  • Audio Control
  • User Interface
  • Language Support

the Application Software component is continuously developed and enhanced and it can be downloaded to the phone using an FTP server as needed, see optiPoint 410/420 S upgrade to SIP V6.0.

Actually SIP line application software main version to be used is SIP V7.0 that is supported on most HiPath systems. See also optiPoint 410/420 S interoperability matrix and optiPoint 410/420 S general information to SIP V7.0.

Current software releases

V6.0 has been phased out at end of 2007. The last V6.0 Application software was optiPoint 410/420 SIP V6.0 R3.69.0.

The actual SIP V7 Application Software is optiPoint 410/420 SIP V7 R3.2.0 tested for usage with HiPath 8000 V2.2 / V3.0 & OpenScape Voice Server HiPath 8000 V3.1 & Broadsoft.

For more information check optiPoint 410/420 S interoperability matrix

Not released until now for HiPath 4000 <V4.1, HiPath 2000, HiPath 3000/5000, Sylantro.

To get an overview of all release notes for the optiPoint 410/420 SIP family see the history of all Release Notes.
See also optiPoint 410/420 S general information to SIP V6.0 about the actual version V6.0 of optiPoint 410/420 SIP family.

Interoperability Matrix

For detailed interoperability information please check optiPoint 410/420 S interoperability matrix.

End of Life information

Information as of 30.05.2007

• V7.0 is available.
• V6.0 has been phased-out
  • 31/12/2007 End of Product Activities
• V5.0 has been phased-out
  • 29/12/2006 End of Product Activities
• V4.1 has been phased-out
• V4.0 has been phased-out

Mass deployment

See Mass Deployment.

Add-on devices, Adapters and Accessories

• optiPoint modules:
  • optiPoint display module (phased-out)
  • optiPoint self labelling key module
  • optiPoint key module
• optiPoint adapters:
  • optiPoint accoustic adapter
  • optiPoint recorder adapter

See also optiPoint adapters.

• Headsets
• External keyboard

See also

• optiPoint 410/420 S - the portal page of the telephone family
• optiPoint 410/420 S FAQ - answers to frequently asked questions
• optiPoint 410/420 S interoperability matrix - comparative table of supported platform versions
• optiPoint 410/420 S Release Notes - information about new software features, corrected bugs, known issues
• optiPoint 410/420 S software features - list of local, network and centralized call features
• optiPoint 410/420 S general information to SIP V7.0 - feature overview to SIP V7.0 on optiPoint 410/420 S
• optiPoint 410/420 S general information to SIP V6.0 - feature overview to SIP V6.0 on optiPoint 410/420 S
• optiPoint 410/420 S setup with several Provider - detailed information about Provider specific configuration
• optiPoint 410/420 S upgrade to SIP V6.0 - distinctions while upgrading optiPoint 410/420 S to SIP V6.0
• optiPoint 410/420 S firmware upgrade procedure - procedure description of how to upgrade the firmware
• optiPoint 410/420 S factory reset - this How To describes the procedure of a reset to factory defaults
• SIP V6.0 optiPoint compatibility
• optiPoint power supply and PoE classes
• Overview: Supported SIP standards
•   optiPoint 410/420 End User Tutorial (Internet Explorer required)
•   Key Labelling Tool

How To

• optiPoint 410/420 CorNet IP (HFA) to SIP migration
• optiPoint MoH Converting
• optiPoint SIP UDP Trace
• Set up a Manager / Secretary installation with HiPath 8000
• Using DSS keys with BroadSoft Rel.13
• Set up a secure XML configuration download environment
• How to setup SNMP supervision for error and QoS tracking

External links

• SIP terminal devices on www.siemens.com/enterprise