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Difference between revisions of "OpenScape Desk Phone CP G2"

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Revision as of 14:15, 21 March 2023

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Icon linkarrow.gif Home  Icon linkarrow.gif Devices  Icon linkarrow.gif OpenScape Desk Phone CP  Icon linkarrow.gif OpenScape Desk Phone CP G2


OpenScape Desk
Phone CP110 (SIP & HFA) 		OpenScape Desk Phone CP110 G2 perspective view high.png



OpenScape Desk
Phone CP210 (SIP & HFA) 		OpenScape Desk Phone CP210 perspective view high.png



OpenScape Desk
Phone CP710 (SIP & HFA) 		OpenScape Desk Phone CP710 perspective view high.png



The new Desk Phone Generation

Unify has created the second generation of devices, which continues the current OpenScape Desk Phone CP device family. The result is a clear device design and a user interface with relevant features combined to meet a broad set of use cases in a concentrated family of desk phones. A numerous interoperability options were also added for a seamless integration into a modern digital workplace. The OpenScape Desk Phone CP G2 family of phones brings feature evolution and updated capabilities such as:

  • Elegant and ergonomic device design
  • Innovative and intuitive user interface
  • Improved device security
  • Energy efficiency


Easy to use

These design and technology enhancements in combination with their ease of provisioning, configuration and management serve to simplify operational activities and reduce the cost of ownership.


Meeting the needs of modern organizations

Equipped with a wide range of capabilities, this family of devices deliver the functionality required to provide for the broadest range of organizational use cases, applications, and needs.


Intuitive and economical with a small footprint

The ergonomic design and user-friendly familiarity of the OpenScape Desk Phone CP G2 family means they can be quickly and easily deployed and used with low friction adoption.


Phone range

For most customers and many scenarios, the desk phone is still the preferred device for voice conversations. Users want instante, enterprise grade communication while organizations want cost effective, secure choices.

But today’s customers, who see value in desk phones, want them to participate differently. They want to make the most of voice communication in the new way to work and where appropriate, have them play a more active role in the digital workplace.

Model Overview

By thoughtfully focusing on primary features, we’ve condensed the new phone family into a concentrated portfolio that still meets a broad set of user scenarios. It’s an easier to manage, cost effective set of devices with user focused features.

  • OpenScape Desk Phone CP110: The perfect low-cost, high value device for multiple user scenarios including cloud installations without compromising quality.
  • OpenScape Desk Phone CP210: This device is set to become the definitive device for hybrid working with flexible connectivity options that support a wide range of scenarios..

Feature Overview

OpenScape Desk Phone CP110 (SIP & HFA)

OpenScape Desk Phone CP110 G2 front view.png
OpenScape Desk Phone CP110

The OpenScape Desk Phone CP110 is the ideal device for entry-level workplace scenarios. It has a large display, a headset connector with DHSG/EHS functionality, two fixed function keys and three soft-label keys. These soft label keys can be configured as function-, name or line keys. It also includes an internal Gigabit Ethernet switch and supports the SIP / HFA protocols. In addition, it is wall-mountable with a wall mounting kit. It also supports two stand position options that are suitable for many desktop needs.

Display

  • Graphical three-line display (162 x 48 pixels), monochrome
  • Signaling LED (red)

Keys

  • 3 freely programmable function keys with Soft Label on LCD Pre-assignment: Call Log, Forward, Redial
  • 2 fixed function keys: Menu/Settings, Messages
  • 3-way navigator plus OK key
  • 3 audio function keys (mute/loudspeaker/headset)
  • Volume +/-
  • Open listening/hands free speaking (full duplex)
  • Headset port (DHSG/EHS)
  • 10/100/1000 Base-T Ethernet Switch
  • IEEE 802.3az Energy Efficient Ethernet
  • IEEE 802.3af Power over Ethernet, class 1

Placement

  • Base, two different placement angles
  • Wall mountable

OpenScape Desk Phone CP210 (SIP & HFA)

OpenScape Desk Phone CP210 front view.png
OpenScape Desk Phone CP210

Concentrating on the essential functions makes the CP210 the ideal companion for a wide variety of workplace scenarios. It supports the entire range of the OpenScape systems, has a headset connection with DHSG/EHS functionality, a USB interface and four freely programmable function keys. These free programmable function keys are preassigned with the functions Call log, Directory, Call Forwarding, Redial. However, they can also be configured as four function, speed dial or line keys. All free programmable function keys have LED signaling on the key to indicate the status of the key, as well as displaying the function on a label on the phone's LCD screen. In addition, it offers 5 fixed function keys for quick interaction with the conversation partner, these are pre-assigned with Hold, Transfer, Conference, Settings, Messages. Of these, 3 keys have an LED to display the status of the respective fixed function key. The USB interface is provided to connect USB headsets, a WiFi dongle is planned.

Display

  • Graphical three-line display (199 x 48 pixels), monochrome
  • Signaling LED (red, green, amber)

Keys

  • 4 freely programmable function keys with Soft Label on the LCD display and with LED on the keys Pre-assignment: Call Log, Directory, Forward, Redial
  • 5 fixed function keys, 3 with LED: Hold, Transfer, Conference, Menu/Settings, Messages
  • 4-way navigator plus OK key
  • 3 audio function keys (mute/loudspeaker/headset)
  • Volume +/-
  • Open listening/hands free speaking (full duplex)

Connectivity

  • Headset port (DHSG/EHS)
  • 10/100/1000 Base-T Ethernet Switch
  • USB Interface
  • IEEE 802.3az Energy Efficient Ethernet
  • IEEE 802.3af Power over Ethernet, class 2 (max. 120mA USB load)

Placement

  • Base, two different placement angles
  • Wall mountable


Main differences to the other models

CP110 CP100 CP200 CP205 CP210
Headset Connector Yes No Yes Yes Yes
Hook Switch Optical Mechanical Mechanical Mechanical Optical
Integrated Switch Yes (max. 1000 Mbit/s, Gigabit) Yes (max. 100 Mbit/s) Yes (max. 100 Mbit/s) Yes (max. 1000 Mbit/s, Gigabit) Yes (max. 1000 Mbit/s, Gigabit)
Wideband Codec Yes (G.722 and OPUS) No Yes (G.722) Yes (G.722) Yes (G.722 and OPUS)
TLS encryption key length Max. 4096-bit RSA key length Max. 2048-bit RSA key length Max. 4096-bit RSA key length Max. 4096-bit RSA key length Max. 4096-bit RSA key length
Free programmable function keys (FPK) 3 3 4, with LED status indication on the keys 4, with LED status indication on the keys 4, with LED status indication on the keys
Function indication of the FPKs dynamically, via LCD display dynamically, via LCD display static, via Paper label static, via Paper label dynamically, via LCD display
USB Interface No No No No Yes

OpenScape Desk Phone CP710 (SIP & HFA)

OpenScape Desk Phone CP710 front view.png
OpenScape Desk Phone CP710

The CP710 is designed for the professional workplace. The consistently paperless design is particularly suitable for mobile workers or environments. With six permanently visible free programmable keys the device is optimized for team or multi line usage. Additionally six Favourites allows the user to program important numbers and functions.

Up to four connectable key modules KM710 or KM410 satisfies the need of many free programmable keys.

The high resolution display of KM710 shows the key label and additional information like status and action icons. The key module is highly recommended for multiline usage. It provides interactive line information as well as status information using the display and the three color key LED.

The CP710 is equipped with a new Bluetooth 5.0 function. Bluetooth headsets are supported in HD audio quality. The new ‘Bluetooth Proximity’ feature allows to automatically lock the phone when the headset or other Bluetooth device is removed from the phone range. The built-in NFC chip simplifies the Bluetooth pairing with compatible Smartphones. The phone can operate as free speaking unit for smartphones. The USB interface is provided to connect USB headsets, a WiFi stick is planned.


Display

  • Tiltable graphical TFT display, 5.0” (1280*720 pixel), color
  • LED backlight (white)
  • Signaling LED (red, green, amber)

Keys

  • 6 permanent visible free programmable keys with LED and context sensitive, two line label
  • 6 context sensitive soft keys with LED
  • 6 fixed function keys (menu/presence/voicemail/hold/transfer/conference)
  • 4-way navigator, plus OK-key
  • 3 audio keys (Mute/Speaker/Headset) with LED
  • Volume control +/-

Connectivity

  • Headset port (DHSG/EHS)
  • 10/100/1000 Base-T Ethernet Switch
  • USB Interface
  • Bluetooth 2.1 BR/EDR and Bluetooth 5.0 LE (dual mode device)
  • NFC
  • Up to 4 Key Module KM710 or 4 Key Module KM410
  • IEEE 802.3az Energy Efficient Ethernet
  • IEEE 802.3af Power over Ethernet, class 3
    • connectable Key Modules using PoE for USB load max. 120mA: max 4pcs. / for USB load max. 500 mA: max. 2 pcs.


Placement

  • Base, two different placement angles
  • Wall mountable

Accesories

Key Module KM410

OpenScape Keymodul KM410 front view.png
Key Module 410 (KM410)
  • Optional paper labeled Key Module for OpenScape Desk Phone CP710
  • 16 free programmable feature keys with LEDs
  • Max. 4 modules per phone

Key Module KM710

OpenScape Keymodul KM710 front view.png
Key Module 710 (KM710)
  • Optional display Key Module for OpenScape Desk Phone CP710
  • Two high contrast TFT displays (monochrome), each with 240 x 320 pixel resolution
  • possible to program up to 24 features on the KM710 via
    • 12 physically freely programmable feature keys with LEDs
    • 1 layer shift key, to select two layers
  • Max. 4 modules per phone

WiFi Stick CP10

OpenScape CP10 front view.png
WiFi Stick CP10 (CP10)
  • USB WLAN stick for CP210 and CP710
  • operates as a WiFi client
  • 2.4/5GHz Dual Band
  • Compatible with 802.11ac, 11a, 11b, 11g and 11n
  • Encryption standard
    • None
    • WEP
    • WPA/WPA2-Personal
    • WPA/WPA2-Enterprise
    • WPA2-Personal
    • WPA2-Enterprise
    • WPA2/WPA3-Personal
    • WPA3-Personal
  • Encryption method
    • 64/128/256 bits
    • WPS, PSK, TKIP, AES-CCMP, SAE
  • Authentication protocols
    • PEAPv0/EAP-MSCHAPv2
    • EAP-TLS
  • Authentication type
    • 802.1x



Detailed feature description

Body

Feature OpenScape Desk Phone CP110 OpenScape Desk Phone CP210 OpenScape Desk Phone CP710
Body color
Black
Standing Positions
two positions
Handset with Company logo
Yes


Display

Feature OpenScape Desk Phone CP110 OpenScape Desk Phone CP210 OpenScape Desk Phone CP710
Display Size
Graphical three line display, 162*48 Pixel
Graphical three line display, 199*48 Pixel
Graphical six line color display, 1280*720 Pixel
Display Color
Monochrome
16bit - color
Backlight
No
Yes
Adjustable
No
Yes
Additional optical alert
Yes (red)
Yes (red/green/amber)
Company Logo in Display
No
Yes, 220*70 Pixel
Yes, 440*180 Pixel


Keys/LED

Feature OpenScape Desk Phone CP110 OpenScape Desk Phone CP210 OpenScape Desk Phone CP710
Fixed function keys
2; Menu/Settings, Messages
5; 3 with LED, Hold, Transfer, Conference, Menu/Settings, Messages
6; Menu/Presence/Voicemail/Hold/
Transfer/Conference
Free programmable keys
3 with status indication on the LCD display
4 with status indication on the LCD display and LED on the key
6 with LED (red/green/orange),
6 Favourites additionally
Pre-programmed keys
Call Log, Forward, Redial
Call Log, Directory, Forward, Redial
None
Key labeling
Display
Audio Keys
3; Mute, Loudspeaker, Hedaset and Volume +/-
3 with LED; Mute, Loudspeaker, Hedaset and Volume +/-
Navigation
3-Way Navigation-key and OK-Button
4-Way Navigation-key and OK-Button


Interfaces

Feature OpenScape Desk Phone CP110 OpenScape Desk Phone CP210 OpenScape Desk Phone CP710
VoIP Protocol (or details check section Interoperability Matrix)
SIP (for OpenScape Voice and OpenScape 4000) & HFA (for OpenScape 4000 and OpenScape Business)
LAN Connectivity
10/100/1000 MBit/s Ethernet autosensing
Energy Efficient Ethernet (IEEE 802.3az)
Yes
Power over Ethernet (PoE, IEEE 802.af)
Yes
PoE Class
1
2
3
Energy Saving Mode
not applicable
Yes
Integrated Ethernet Switch for PC connection
Yes
LAN activity monitor for sending and receiving for both ports (part of menu)
Yes
Wi-Fi 5 (802.11ac)
No
Yes, with WiFi dongle
Headset jack for wired (121 TR9-5) and wireless Headsets (121 TR9-5*)

For details please click here

Yes
USB interface for headsets, WiFi dongle planned
No
Yes
Bluetooth 2.1 BR/EDR:
  • HSP (Headset Profile)
  • HFP (Hands-free Profile)
  • OPP (Object Push Profile)
No
Yes
Bluetooth Low Energy 5.0
No
Yes
External conference unit
Yes, via cable or Bluetooth
External conference unit

connected via Bluetooth

No
Yes
Passive RFID Tag with
  • Serial number = MAC Address
  • Part number
  • Manufacturing date and location
Yes
Passive NFC Tag with
No
Yes
Key Module Connector
No
Yes


Applications

Feature OpenScape Desk Phone CP110 OpenScape Desk Phone CP210 OpenScape Desk Phone CP710
Telephony
Yes
Personal phone book/contacts
Yes, up to 100 locally for SIP only. For HFA this functionality is controlled / defined by the communication system
Yes, up to 1000 conversations with contact information
Local call log
Yes (configurable), 30 entries for each category (dialed, received, missed, forwarded calls) for SIP. For HFA there’s no local list and the functionality is controlled / defined by the communication system.
(dialed,received,missed,forwarded Calls)
up to 2500 entries
Picture Clip
No
Yes
LDAP Client for corporate directory
Yes, for SIP only. For HFA this functionality is controlled / defined by the communication system
UC integration
No
Yes
Screen saver
No
Yes
Microsoft® Exchange connector
No
Yes
Operating system
Linux
User Interface Language SIP: Basque, Brazil, Bulgarian, Catalan, simple Chinese, Croatian, Czech, Danish, Dutch, English (USA), English (UK), Estonian, Finnish, French, German, Greek, Hungarian, Indonesian (with Latin characters), Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Malayan (with Latin characters), Norwegian, Polish, Portuguese, Romanian, Russian (in Cyrillic characters), Serbian (in Latin and Cyrillic characters), Slovak, Slovenian, Swedish, Spanish, Turkish, Ukrainian and Welsh


HFA: All languages which can be configured in OpenScape Business as well as OpenScape 4000 are supported by the CP Phones.

Admin. Language (local admin. menu/web based management)
English


Technical data

Feature OpenScape Desk Phone CP110 OpenScape Desk Phone CP210 OpenScape Desk Phone CP710
Dimension

Angle x Height [mm] x Width [mm] x Depth [mm]

22,5° x 125 x 187 x 206
45° x 183 x 187 x 168
22,5° x 125 x 228 x 206
45° x 183 x 228 x 168
22,5° x 125 x 250 x 206
45° x 183 x 250 x 168
Weight [kg]
0,75
0,88
1,0
Wall mountable

For Details, please click here

Yes
Europe

USA/Canada

CE
NRTL
Safety standards
IEC 60950-1, IEC 62368-1, EN 62368-1, UL 62368-1, CAN/CSA-C22.2 No. 62368-1
Electromagnetic compatibility
EN 55032 Class B, EN 55035, FCC Part 15 (CFR 47) Class B, ICES-003 Class B
Hearing Aid compatibility
FCC Part 68 (CFR 47) / CS-03 Part V
Storage conditions
-25°C to +70°C
Operational conditions
+5°C to +40°C
Power supply

For Details, please click here
Remark: The same PSUs as already been used for OpenStage and Desk Phone IP Phones.

Yes, optional


Network and protocols

Feature OpenScape Desk Phone CP110 OpenScape Desk Phone CP210 OpenScape Desk Phone CP710
IP protocols
IP v4/v6 (SIP) IPv4 (HFA)
DHCP
  • IP address
  • Subnet mask
  • Default route
  • SNTP IP address
  • Timezone offset
  • Primary/Secondary DNS
  • DNS Domain Name
  • VLAN ID, DLS address (Vendor specific Information option 43)
Yes
IEEE802.1ab (LLDP-MED)

Essential parameters of the protocol:

  • Send and receive VLAN ID (no need to configure the vendor specific DHCP option 43 / DLS does not need to run in the Default LAN)
  • Send and receive Quality of Service parameter (QoS) for RTP (Media)
  • Power consumption (Power Class) – allows a more precise configuration of the power requirements than the classification according to IEEE802.3af.

Note: LLDP-MED should only be used with LLDP enabled network access switches. Old network access switches that don not adhere to the 802.1D-1998 MAC bridging specification might appear to be propagating the LLDP multicasts through the subnet. In this case LLDP-MED should be deactivated on the phone prior to installation. LLDP-MED is supported for the phone LAN port only and does not apply to the PC port.

Yes
DNS (Host-) name for the device
Yes
IEEE802.1Q (VLAN tagging and prioritization)

VLAN ID configuration options:

  • Manual / DLS
  • DHCP Option 43
  • LLDP-MED
Yes
QoS (DIFFSERV und IEEE802.1p/q)
Yes
Sending of SNMP traps according to MIB II and private QDC-MIB
Yes
Support of QDC
Yes


Acoustic

Feature OpenScape Desk Phone CP110 OpenScape Desk Phone CP210 OpenScape Desk Phone CP710
Narrowband Codecs
Yes
Wideband Codec
Yes
Wideband Codec
  • OPUS
Yes
G.711, G.729A/B

Silence suppression (VAD)

Yes
On-hook dialing
Yes
Open listening
Yes
Full duplex hands-free speaker phone
Yes
Echo canceling for local echo (AEC) full duplex
Yes
Ringer (MP3)
No
Ringer (midi or wave)
Yes
Ringer on/off/beep
Yes
Adaptive jitter buffer
Yes
Room Character Configuration
Yes
Selectable packet size
  • 10 ms
  • 20 ms
  • 30 ms
  • 60ms
  • auto
Yes
DTMF inband
Yes
DTMF RFC4833
Yes


Administration

Feature OpenScape Desk Phone CP 110 OpenScape Desk Phone CP 210 OpenScape Desk Phone CP 710
Installation via Plug&Play

Requires DLS or DLS-WPI

  • based on MAC address
  • based on E.164 number
  • Secure PIN Mode supported
Yes
Automatic HFA software update Yes, via DLS, DLI (OpenScape Business) or Integrated Phone Software Management IPSM (OpenScape 4000)
Remote admin via DLS
Yes
Admin via local phone menu (password protected)
Yes
Remote admin via phone Web-Server for user and admin (password protected)
Yes
Software-Download via Browser, FTP and HTTPS
Yes
Trace and Debug capabilities
Yes


Security

Feature OpenScape Desk Phone CP110 OpenScape Desk Phone CP210 OpenScape Desk Phone CP710
Signaling Encryption (TLS)
Yes (AES with 128bit and 256bit)
RFC5746: TLS Renegotiation Indication Extension
Yes
Payload Encryption (SRTP, DTLS-SRTP)
Yes (AES with 128bit)
HTTPS
  • DLS Interface with Secure PIN Mode
  • Web Server
  • File download
Yes
Certificate download DLS (X.509 V3)
Yes
OCSP Check (Online Certificate Status Protocol)
Yes
Certificate verification
  • DLS Interface with secure PIN mode
  • Web Server
  • File download
Yes
IEEE 802.1x -2004 supplicant (EAP-TLS und PEAP)
Yes
SSH access (configurable)
Yes



Interoperability Matrix

The intent of this interoperability matrix is to provide information with regards to the compatibility of various software releases of Desk Phone CP phone SW in conjunction with each relevant communication system and applications software release. It is not the intent of this interoperability matrix to provide any software availability information.

OpenScape Desk Phone CP G2 SIP

The OpenScape Desk Phone CP SIP G2 can be connected to the following systems:

Phone SW Version (SIP) OpenScape Voice V9 OpenScape Voice V10 OpenScape 4000 V10 OpenScape DLS JHPT
V2R0.3.1 and later latest latest V10 R1 latest V3 R1.26

OpenScape Desk Phone CP G2 HFA

The OpenScape Desk Phone CP HFA G2 can be connected to the following systems:

Phone SW Version (HFA) OpenScape 4000 V8 OpenScape 4000 V10 OpenScape Business OpenScape DLS JHPT
V2R0.3.1 and later V8 R2
(not for CP710-HFA) 		V10 R1 V3 R2 latest V3 R1.26

Order Information

Feature OpenScape Desk Phone CP110 OpenScape Desk Phone CP210 OpenScape Desk Phone CP710 OpenScape Key Module KM410 OpenScape Key Module KM710 OpenScape CP10 (WiFi Stick) Wall Mount Kit OpenScape DeskPhone CP G2
Package content
Phone body, handset and cord, Stand, Installations- and Quick Reference Guide
Key module, Paper inlay and transparent cover, Connection cable, Stand Key module, Connection cable, Stand WiFi Stick Wall mount kit upper and lower part, screws
Feature Number L30250-F600-C580 L30250-F600-C581 L30250-F600-C583 L30250-F600-C585 L30250-F600-C586 L30250-F600-C587 L30250-F600-C596
Part Number S30817-S7900-A101 S30817-S7901-A101 S30817-S7905-A101 S30817-S7906-A101 S30817-S7907-A101 S30853-H4079-R141 S30853-H4080-R141


Power Supply Units, please see here
Remark: The same PSUs as already been used for OpenStage and Desk Phone IP Phones.

Spare Part List

This list shows the spare parts available for the OpenScape Desk Phone CP G2 phones. These can be ordered, for example, via the UNIFY Partner Portal.


Part number Name
V38140-H-X134 Handset CP110-CP710
V30146-H4012-L514 Handset cord CP110-CP710
C39363-V597-B1 Stand for CP110/CP210
C39363-V599-B1 Stand for CP410/CP710/KM410/KM710

Accessories

This sub-page shows the accessories which are provided for the OpenScape Desk Phone CP G2 phones, those are for instance headsets. For Accessories, please look here

Documentation


Product pictures please look here
Declaration of Conformity (DoC) please look here
Data Sheets


Brochure


User and Admin Documentation SIP
Administrator Documentation International (English)  English

User Documentation International (English)  English


CP110


CP210


CP710


Bedienungsanleitungen Deutschland  Deutsch
CP110

CP210

CP710



User and Admin Documentation HFA
Administrator Documentation International (English)  English


User Documentation International (English)  English
CP110


CP210


CP710


Bedienungsanleitungen Deutschland  Deutsch
CP110

CP210

CP710



Multilingual



Wall Mount Kit Installation Guide / Wandhalterung Installationsanleitung



Key Labeling Tool

Labeling Tool in English
Tool zur Tastenbeschriftung in Deutsch

OpenScape Key Module 410

The paper label for that device can be configured in the tool. All other devices are using the display for the label.

Training

Training are available as part of the various platform training. Please check the offers for training of the Unify Academy

Firmware / Software

The phone firmware provides encryption capabilities. Hence its distribution must follow legal requirements which do not allow unrestricted SW distribution via the Internet. The firmware is only provided by Unify technicians or by official UNIFY Partners. UNIFY Partner have access to SW via the UNIFY Partner Web portal (login required).

The Application software of the OpenScape Desk Phone CP phones can be transferred to the phone:


Mass deployment

See Mass Deployment.

Contact us

United States of America  New! OpenScape Desk Phone CP Family
United Kingdom  New! OpenScape Desk Phone CP Family
Deutschland  Neu! OpenScape Desk Phone CP Produktfamilie

See also

OpenScape Desk Phone CP Frequently Asked Questions (FAQs)

  • sub-page provides additional information to the OpenScape Desk Phone CP phones

OpenScape Desk Phone power supply and PoE classes

  • sub-page provides required power supply and PoE classes of phones and accessories
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