Difference between revisions of "Collaboration with VoIP Providers"
The Wiki of Unify contains information on clients and devices, communications systems and unified communications. - Unify GmbH & Co. KG is a Trademark Licensee of Siemens AG.
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{{Breadcrumb|0|0|Communications Systems}} | {{Breadcrumb|0|0|Communications Systems}} | ||
− | {{ | + | {{Warning| |
− | '''[[#Tested_VoIP_Providers_by_Countries| | + | '''[[#Tested_VoIP_Providers_by_Countries|02.06.2020 - V3 release: new certifications and configuration descriptions available, please check the table below]]''' |
}} | }} | ||
− | [[Image:ITSP-OpenScapeBusiness.jpg|thumb|380px|About | + | [[Image:ITSP-OpenScapeBusiness.jpg|thumb|380px|About 180 VoIP Providers released for Unify SME Platforms [[#Tested VoIP Providers by Countries|> table]]]] |
The connection of communication systems to the public network via [[SIP Trunking]] can be used instead of or in addition to traditional PSTN trunks. Many VoIP Providers, also known as [[ITSP]]s, are offering corresponding services. The following article gives an overview of the SIP trunking features and limitations and lists the Providers, which have been tested and released with the SME platform OpenScape Business. | The connection of communication systems to the public network via [[SIP Trunking]] can be used instead of or in addition to traditional PSTN trunks. Many VoIP Providers, also known as [[ITSP]]s, are offering corresponding services. The following article gives an overview of the SIP trunking features and limitations and lists the Providers, which have been tested and released with the SME platform OpenScape Business. | ||
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**Conference | **Conference | ||
**Call Forwarding | **Call Forwarding | ||
− | **Call deflection | + | **Call deflection |
**DTMF transmission e.g. for voicemail access | **DTMF transmission e.g. for voicemail access | ||
**Location information for emergency calls | **Location information for emergency calls | ||
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**outband transport via RFC 2833/RFC4733 is highly recommended. The ITSP MUST support outband DTMF (RFC2833/RFC4733) if UC Suite functions via SIP trunk (e.g. auto attendant, voicemail control) shall be used. | **outband transport via RFC 2833/RFC4733 is highly recommended. The ITSP MUST support outband DTMF (RFC2833/RFC4733) if UC Suite functions via SIP trunk (e.g. auto attendant, voicemail control) shall be used. | ||
**inband transport may be used, but the functionality cannot be guaranteed as endpoints (e.g. UC-Suite) may not support inband DTMF. | **inband transport may be used, but the functionality cannot be guaranteed as endpoints (e.g. UC-Suite) may not support inband DTMF. | ||
− | * FAX over IP | + | * FAX over IP |
− | **If your provider does not support Fax T.38, Fax pass-through with G.711 is possible but transmission quality depends on network infrastructure in this case. | + | **Please check the documentation available for your ITSP which Fax transmission is preferred. |
− | ** | + | **T.38 is activated by default in OpenScape Business |
− | * | + | **If your provider does not support Fax T.38 or T.38 transmission causes problems, Fax pass-through with G.711 is possible but transmission quality depends on network infrastructure in this case. |
− | * | + | * Call Forwarding |
− | + | **By default an incoming ITSP call is forwarded to another public subscriber via a second ITSP trunk (one incoming and one outgoing). | |
− | + | **since V2R4 Call rerouting (available for selected ITSPs) can be used, in this case NO line is used when call is active | |
*Special call numbers and emergency calls may need alternate TDM connections | *Special call numbers and emergency calls may need alternate TDM connections | ||
**Special call numbers (e.g. 0800, 0900, 0137) are not supported by all SIP providers | **Special call numbers (e.g. 0800, 0900, 0137) are not supported by all SIP providers | ||
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Tests are necessary with every new provider before making installations in the field due to different implementations of the SIP protocol. Otherwise no support is available for an ITSP. Test resources have to be provided by the region or partner. | Tests are necessary with every new provider before making installations in the field due to different implementations of the SIP protocol. Otherwise no support is available for an ITSP. Test resources have to be provided by the region or partner. | ||
− | '''-->> New | + | {{Warning| |
+ | '''-->> 02.06.2020 New documents and templates available check the .zip file <<--''' | ||
+ | }} | ||
− | *Select the VOIP / SIP trunking providers, which are most important for your business, estimate business relevance and '''get agreement''' for start of certification from [mailto: | + | *Select the VOIP / SIP trunking providers, which are most important for your business, estimate business relevance and '''get agreement''' for start of certification from [mailto:osbiz-certification@atos.net product management]. |
− | *'''Download''' {{File-DL|VOIP provider data collection and test list|zip}} - NEW update: | + | *'''Download''' {{File-DL|VOIP provider data collection and test list|zip}} - '''V3 NEW update: 2020-06-02''' <br> |
+ | *In the .zip-file you find the | ||
+ | **process description ''' Updated with new parameters''' | ||
+ | **ITSP questionnaire | ||
+ | **HowTo guide for system setup and hints for test execution | ||
+ | **the testlist ''' Updated with new test description''' | ||
+ | **templates for writing a configuration guide ''' Updated for V3''' | ||
− | [[Image: | + | [[Image:Atos_Unify_OSBiz_Certified_ITSP.png|150px|right]] |
After successful tests the VoIP provider will be released and published on this page. Regular back level support is available for issues with the new provider after that. A preconfigured VoIP provider profile will be included in the OpenScape Business administration for easy setup. | After successful tests the VoIP provider will be released and published on this page. Regular back level support is available for issues with the new provider after that. A preconfigured VoIP provider profile will be included in the OpenScape Business administration for easy setup. | ||
Certified providers are entitled to label their SIP Trunking Service with the OpenScape Business certified ITSP emblem | Certified providers are entitled to label their SIP Trunking Service with the OpenScape Business certified ITSP emblem | ||
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== '''General Configuration guides''' == | == '''General Configuration guides''' == | ||
* | * | ||
− | + | {{File-DL|OSBiz V2 Configuration for ITSP|pdf|en|OSBiz V2/V3 Configuration for ITSP}} - latest update: 2020-03-03 | |
− | {{File-DL|OSBiz | ||
− | |||
− | |||
{{File-DL|HowTo-CLIPnoScreeningEng|pdf|en|HowTo: Clip no Screening (English)}} - latest update: 2015-10-26 | {{File-DL|HowTo-CLIPnoScreeningEng|pdf|en|HowTo: Clip no Screening (English)}} - latest update: 2015-10-26 | ||
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{| class="FCK__ShowTableBorders" | {| class="FCK__ShowTableBorders" | ||
|- | |- | ||
− | ! width=" | + | ! width="250" | VoIP Providers |
− | ! width=" | + | ! width="300" | Configuration Guide |
|- | |- | ||
| [http://www.colt.net COLT] | | [http://www.colt.net COLT] | ||
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{| class="FCK__ShowTableBorders" | {| class="FCK__ShowTableBorders" | ||
|- | |- | ||
− | ! width=" | + | ! width="250" | VoIP Providers |
− | ! width=" | + | ! width="300" | Configuration Guide |
|- | |- | ||
| [http://www.broadcloud.com BroadCloud] | | [http://www.broadcloud.com BroadCloud] | ||
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{| class="FCK__ShowTableBorders" | {| class="FCK__ShowTableBorders" | ||
|- | |- | ||
− | ! width=" | + | ! width="250" | VoIP Providers |
− | ! width=" | + | ! width="300" | Configuration Guide |
|- | |- | ||
| [https://www.a1.net/ A1 Telekom Austria ]   | | [https://www.a1.net/ A1 Telekom Austria ]   | ||
− | | align="center" | {{File-DL|SIP-Trunk-Configuration-A1-Telekom-Austria|pdf|de|A1 Telekom Austria SIP Trunk Konfiguration}} | + | | align="center" | {{File-DL|SIP-Trunk-Configuration-A1-Telekom-Austria-reg|pdf|de|A1 Telekom Austria SIP Trunk registrierend Konfiguration}} |
− | latest update: | + | latest update: 2019-07-31 |
|- | |- | ||
| [http://www.ipaustria.at IP Austria / my Tweak]   | | [http://www.ipaustria.at IP Austria / my Tweak]   | ||
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{| class="FCK__ShowTableBorders" | {| class="FCK__ShowTableBorders" | ||
|- | |- | ||
− | ! width=" | + | ! width="250" | VoIP Providers |
− | ! width=" | + | ! width="300" | Configuration Guide |
|- | |- | ||
| [https://www.proximus.be/en/personal Belgacom IMS / Proximus]   | | [https://www.proximus.be/en/personal Belgacom IMS / Proximus]   | ||
| align="center" | - | | align="center" | - | ||
+ | |- | ||
+ | | [https://www.businesscom.nl/ BCOM] | ||
+ | | align="center" | {{File-DL|BCOM_Belgium|pdf|en|BCOM Belgium Configuration}} | ||
+ | ''' NEW: 2020-06-02''' | ||
|- | |- | ||
| [http://www.BKM.be BKM]   | | [http://www.BKM.be BKM]   | ||
− | | align="center" | - | + | | align="center" | {{File-DL|How_To_Configure_SIP_Trunk_for_ITSP_BKM|pdf|en|BKM Configuration}} |
+ | ''' NEW: 2020-06-02''' | ||
|- | |- | ||
| [http://www.destiny.be Destiny] | | [http://www.destiny.be Destiny] | ||
| align="center" | - | | align="center" | - | ||
+ | |- | ||
+ | | [http://www.ipnexia.com/ IPnexia] | ||
+ | | align="center" | - | ||
|- | |- | ||
| [https://www.orange.be/ Orange] | | [https://www.orange.be/ Orange] | ||
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| [http://www.win.be WIN]   | | [http://www.win.be WIN]   | ||
| align="center" | - | | align="center" | - | ||
+ | |- | ||
+ | | [http://www.x2com.nl// X2COM] | ||
+ | | align="center" | {{File-DL|X2COM_Belgium|pdf|en|X2COM Belgium Configuration}} | ||
+ | ''' NEW: 2020-06-02''' | ||
|} | |} | ||
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{| class="FCK__ShowTableBorders" | {| class="FCK__ShowTableBorders" | ||
|- | |- | ||
− | ! width=" | + | ! width="250" | VoIP Providers |
− | ! width=" | + | ! width="300" | Configuration Guide |
|- | |- | ||
| [http://www.voitel.com.br Voitel] | | [http://www.voitel.com.br Voitel] | ||
| align="center" | - | | align="center" | - | ||
+ | |- | ||
+ | | [https://www.vivo.com.br/para-voce Telefonica vivo]   | ||
+ | | align="center" | {{File-DL|SIP_Trunk_Homologation_Vivo|pdf||Telefonica vivo SIP Trunk Configuration}} | ||
|} | |} | ||
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{| class="FCK__ShowTableBorders" | {| class="FCK__ShowTableBorders" | ||
|- | |- | ||
− | ! width=" | + | ! width="250" | VoIP Providers |
− | ! width=" | + | ! width="300" | Configuration Guide |
|- | |- | ||
| [http://ca.babytel.net/en/ BabyTEL]   | | [http://ca.babytel.net/en/ BabyTEL]   | ||
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{| class="FCK__ShowTableBorders" | {| class="FCK__ShowTableBorders" | ||
|- | |- | ||
− | ! width=" | + | ! width="250" | VoIP Providers |
− | ! width=" | + | ! width="300" | Configuration Guide |
|- | |- | ||
| [http://www.entel.cl/ ENTEL NGN] | | [http://www.entel.cl/ ENTEL NGN] | ||
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{| class="FCK__ShowTableBorders" | {| class="FCK__ShowTableBorders" | ||
|- | |- | ||
− | ! width=" | + | ! width="250" | VoIP Providers |
− | ! width=" | + | ! width="300" | Configuration Guide |
|- | |- | ||
| [http://www.gts.cz/ GTS] | | [http://www.gts.cz/ GTS] | ||
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{| class="FCK__ShowTableBorders" | {| class="FCK__ShowTableBorders" | ||
|- | |- | ||
− | ! width=" | + | ! width="250" | VoIP Providers |
− | ! width=" | + | ! width="300" | Configuration Guide |
|- | |- | ||
| [http://www.globalconnect.dk Global Connect] | | [http://www.globalconnect.dk Global Connect] | ||
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| [http://www.uni-tel.dk Uni-tel A/S] | | [http://www.uni-tel.dk Uni-tel A/S] | ||
| align="center" | - | | align="center" | - | ||
+ | |} | ||
+ | |||
+ | === Estonia === | ||
+ | |||
+ | {| class="FCK__ShowTableBorders" | ||
+ | |- | ||
+ | ! width="250" | VoIP Providers | ||
+ | ! width="300" | Configuration Guide | ||
+ | |- | ||
+ | | [http://www.telia.ee/ Telia Estonia]   | ||
+ | | align="center" | {{File-DL|SIP-Trunk-Configuration-Telia_Estonia|pdf|en|Configuration Telia Estonia}} | ||
+ | latest update: 2019-03-15 | ||
|} | |} | ||
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{| class="FCK__ShowTableBorders" | {| class="FCK__ShowTableBorders" | ||
|- | |- | ||
− | ! width=" | + | ! width="250" | VoIP Providers |
− | ! width=" | + | ! width="300" | Configuration Guide |
|- | |- | ||
| [http://www.elisa.com Elisa]   | | [http://www.elisa.com Elisa]   | ||
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{| class="FCK__ShowTableBorders" | {| class="FCK__ShowTableBorders" | ||
|- | |- | ||
− | ! width=" | + | ! width="250" | VoIP Providers |
− | ! width=" | + | ! width="300" | Configuration Guide |
− | |||
− | |||
− | |||
|- | |- | ||
| [http://www.bouyguestelecom.fr Bouygues] | | [http://www.bouyguestelecom.fr Bouygues] | ||
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| align="center" |{{File-DL|BroadCloud_ROW_Configuration-Guide|pdf|en|BroadCloud Configuration}} | | align="center" |{{File-DL|BroadCloud_ROW_Configuration-Guide|pdf|en|BroadCloud Configuration}} | ||
latest update: 2017-07-27 | latest update: 2017-07-27 | ||
+ | |- | ||
+ | | [https://www.codepi.com codepi] | ||
+ | | align="center" | | ||
+ | ''' NEW: 2020-06-02''' | ||
|- | |- | ||
| [http://www.completel.fr Completel] | | [http://www.completel.fr Completel] | ||
| align="center" | - | | align="center" | - | ||
+ | |- | ||
+ | | [https://www.foliateam.com/ Foliateam]   | ||
+ | | align="center" | {{File-DL|HowTo-ITSP_Foliateam|pdf|en|Foliateam SIP Trunk Configuration}} | ||
|- | |- | ||
| [http://www.groupetc.com Hexatel] | | [http://www.groupetc.com Hexatel] | ||
| align="center" | - | | align="center" | - | ||
+ | |- | ||
+ | | [https://www.ipdirections.net IP directions]   | ||
+ | | align="center" | {{File-DL|SIP-Trunk-Configuration-IP-directions|pdf|en|IP directions SIP Trunk Configuration}} | ||
+ | latest update: 2019-07-31 | ||
+ | |- | ||
+ | | [https://www.jaguar-network.com/ Jaguar Network]   | ||
+ | | align="center" | {{File-DL|JaguarConfiguration|pdf|en|Jaguar Network SIP Trunk Configuration}} | ||
|- | |- | ||
| [http://www.mystream.fr MyStream]   | | [http://www.mystream.fr MyStream]   | ||
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{| class="FCK__ShowTableBorders" | {| class="FCK__ShowTableBorders" | ||
|- | |- | ||
− | ! width=" | + | ! width="250" | VoIP Providers |
− | ! width=" | + | ! width="300" | Configuration Guide |
|- | |- | ||
| [http://www.1und1.de 1&1]   | | [http://www.1und1.de 1&1]   | ||
| align="center" | - | | align="center" | - | ||
|- | |- | ||
− | | [https://www.versatel.de 1&1 Versatel] | + | | [https://www.versatel.de 1&1 Versatel]   |
| align="center" |{{File-DL|SIP-Trunk-Configuration-Versatel|pdf|de|1&1 Versatel Konfiguration}} | | align="center" |{{File-DL|SIP-Trunk-Configuration-Versatel|pdf|de|1&1 Versatel Konfiguration}} | ||
− | latest update: 2018- | + | latest update: 2018-08-17 |
+ | |- | ||
+ | | [https://autphone.com/de/product/aut-trunk autphone]   | ||
+ | | align="center" | {{File-DL|SIP-Trunk-Configuration autphone|pdf|de|autphone SIP Trunk Konfiguration}} | ||
+ | latest update: 2019-07-31 | ||
+ | |- | ||
+ | | [http://www.bitel.de/ BiTel]   | ||
+ | | align="center" |{{File-DL|BITel Business Voice ALL-IP -Konfiguration_Deutsch|pdf|de|BITel Business Voice Konfiguration}} | ||
+ | latest update: 2019-03-15 | ||
|- | |- | ||
− | | [http://www.broadcloud.com BroadCloud] | + | | [http://www.broadcloud.com BroadCloud]   |
| align="center" |{{File-DL|BroadCloud_ROW_Configuration-Guide|pdf|en|BroadCloud Configuration}} | | align="center" |{{File-DL|BroadCloud_ROW_Configuration-Guide|pdf|en|BroadCloud Configuration}} | ||
latest update: 2017-07-27 | latest update: 2017-07-27 | ||
|- | |- | ||
− | | [http://www.deutsche-telefon.de/ Deutsche Telefon] | + | | [https://www.citec-ag.de Citec Universe SIP connect] |
+ | | align="center" | {{File-DL|SIP-Trunk-Configuration-Universe_SIP_Connect|pdf|de|Universe SIP-Connect Konfiguration}} | ||
+ | ''' NEW: 2020-06-02''' | ||
+ | |- | ||
+ | | [https://www.datel-dessau.de Datel] | ||
+ | | align="center" | | ||
+ | ''' NEW: 2020-06-02''' | ||
+ | |- | ||
+ | | [http://www.deutsche-telefon.de/ Deutsche Telefon]   | ||
| align="center" |{{File-DL|SIPTrunkDeutscheTelefon|pdf|de|Deutsche Telefon Konfiguration}} | | align="center" |{{File-DL|SIPTrunkDeutscheTelefon|pdf|de|Deutsche Telefon Konfiguration}} | ||
latest update: 2017-07-27 | latest update: 2017-07-27 | ||
|- | |- | ||
− | | [https://www.ecotel.de ecotel sipTrunk DDI] | + | | [https://www.easybell.de/ easybell]   |
+ | | align="center" |{{File-DL|SIP-Trunk-Configuration-easybell|pdf|de|easybell Konfiguration}} | ||
+ | latest update: 2019-03-15 | ||
+ | |- | ||
+ | | [https://www.ecotel.de ecotel sipTrunk DDI]   | ||
| align="center" | - | | align="center" | - | ||
|- | |- | ||
− | | [https://www.ecotel.de ecotel sipTrunk Connect 1.0] | + | | [https://www.ecotel.de ecotel sipTrunk Connect 1.0]   |
| align="center" | - | | align="center" | - | ||
|- | |- | ||
− | | [https://www.ecotel.de ecotel sipTrunk 2.0] | + | | [https://www.ecotel.de ecotel sipTrunk 2.0]   |
| align="center" |{{File-DL|Ecotel_SipTrunk2.0_Germany|pdf|de|Ecotel SipTrunk2.0 Konfiguration}} | | align="center" |{{File-DL|Ecotel_SipTrunk2.0_Germany|pdf|de|Ecotel SipTrunk2.0 Konfiguration}} | ||
− | latest update: | + | latest update: 2018-12-12 |
|- | |- | ||
− | | [ | + | | [https://www.equada.de/telefonie Equada]   |
| align="center" | - | | align="center" | - | ||
|- | |- | ||
− | | [ | + | | [http://www.ewetel.de/ ewe / swb / osnatel]   |
− | | align="center" | - | + | | align="center" |{{File-DL|SIP-Trunk-Configuration-EWE Voice+-Deutsch|pdf|de|ewe Konfiguration}} |
+ | latest update: 2018-11-30 | ||
|- | |- | ||
| [http://www.gmx.de GMX (now 1&1)]   | | [http://www.gmx.de GMX (now 1&1)]   | ||
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| align="center" | - | | align="center" | - | ||
|- | |- | ||
− | | [http://www.hlkomm.de/geschaeftskunden/telefonie/hl-phone-ng/ HL-Komm] | + | | [http://www.hlkomm.de/geschaeftskunden/telefonie/hl-phone-ng/ HL-Komm]   |
− | | align="center" |{{File-DL| | + | | align="center" |{{File-DL|Konfiguration_HL-Komm|pdf|de|HL-Komm Konfiguration}} |
− | latest update: | + | latest update: 2019-03-15 |
+ | |- | ||
+ | | [https://www.htp.net/ hpt]   | ||
+ | | align="center" |{{File-DL|htp GmbH SIP-Trunk-Konfiguration_Deutsch|pdf|de|htp GmbH SIP-Trunk Konfiguration}} | ||
+ | latest update: 2019-03-15 | ||
|- | |- | ||
| [https://www.inexio.net/ inexio ]   | | [https://www.inexio.net/ inexio ]   | ||
| align="center" | {{File-DL|Konfiguration_Inexio|pdf|de|Inexio Konfiguration}} | | align="center" | {{File-DL|Konfiguration_Inexio|pdf|de|Inexio Konfiguration}} | ||
− | + | latest update: 2018-08-02 | |
|- | |- | ||
− | | [https://www.m-net.de M-Net] | + | | [https://www.m-net.de M-Net]   |
| align="center" | {{File-DL|SIP-Trunk-Configuration-M-net-Premium|pdf|de|M-net-Premium Konfiguration}} | | align="center" | {{File-DL|SIP-Trunk-Configuration-M-net-Premium|pdf|de|M-net-Premium Konfiguration}} | ||
latest update: 2018-05-18 | latest update: 2018-05-18 | ||
|- | |- | ||
| [https://www.mk.de MK Netzdienste]   | | [https://www.mk.de MK Netzdienste]   | ||
− | | align="center" | - | + | | align="center" | {{File-DL|SIP-Trunk-Configuration-MK-Netzdienste|pdf|de|MK-Netzdienste Konfiguration}} |
+ | latest update: 2019-03-15 | ||
+ | |- | ||
+ | | [https://www.netcologne.de NetCologne]   | ||
+ | | align="center" | {{File-DL|SIP-Trunk-Configuration-NetCologne-ProPhone|pdf|de|NetCologne ProPhone SIP Trunk Konfiguration}} | ||
+ | latest update: 2019-10-11 | ||
+ | |- | ||
+ | | [http://www.netcom-bw.de/ NetCom BW]   | ||
+ | | align="center" |{{File-DL|Konfigurationsanleitung_NetCom-BW|pdf|de|NetCom BW Konfiguration}} | ||
+ | latest update: 2018-11-30 | ||
|- | |- | ||
− | | [https://www.nfon.com NFON] | + | | [https://www.nfon.com NFON]   |
| align="center" | {{File-DL|NFON-Configuration_guide|pdf|en|NFON Configuration}} | | align="center" | {{File-DL|NFON-Configuration_guide|pdf|en|NFON Configuration}} | ||
latest update: 2017-10-13 | latest update: 2017-10-13 | ||
+ | |- | ||
+ | | [http://www.omnidat.de omnidat] | ||
+ | | align="center" | {{File-DL|SIP-Trunk-Configuration-omnidat_Deutsch|pdf|de|omnidat Konfiguration}} | ||
+ | ''' NEW: 2020-06-02''' | ||
|- | |- | ||
| [http://www.phonevoice.de PhoneVoice ]   | | [http://www.phonevoice.de PhoneVoice ]   | ||
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|- | |- | ||
| [http://www.purtel.com Purtel]   | | [http://www.purtel.com Purtel]   | ||
+ | | align="center" | {{File-DL|SIP-Trunk-Configuration-PURtel|pdf|de|purtel Konfiguration}} | ||
+ | latest update: 2019-03-15 | ||
+ | |- | ||
+ | | [http://www.qsc.de QSC IPfonie extended (DID)]   | ||
+ | | align="center" | deprecated profile, use Plusnet Profile for new installations | ||
+ | |- | ||
+ | | [https://www.plusnet.de/de/ Plusnet IPfonie Extended ]   | ||
| align="center" | - | | align="center" | - | ||
+ | latest update: 2019-07-31 | ||
+ | |- | ||
+ | | [http://www.qsc.de QSC IPfonie Extended Connect (DID)]   | ||
+ | | align="center" | {{File-DL|SIP-Trunk-Configuration-QSC-IPfonie Extended Connect|pdf|de|QSC IPfonie Extended Connect Konfiguration}} | ||
+ | deprecated profile, use Plusnet Profile for new installations | ||
+ | |- | ||
+ | | [https://www.plusnet.de/de/ Plusnet IPfonie Extended Connect]   | ||
+ | | align="center" | {{File-DL|SIP-Trunk-Configuration-Plusnet-IPfonie Extended Connect|pdf|de|Plusnet-IPfonie Extended Connect Konfiguration}} | ||
+ | latest update: 2019-07-31 | ||
|- | |- | ||
− | | [ | + | | [https://www.reventix.de/ reventix]   |
− | | align="center" | - | + | | align="center" | {{File-DL|reventix-Konfiguration|pdf|de|reventix Konfiguration}} |
+ | latest update: 2019-03-15 | ||
|- | |- | ||
− | | [ | + | | [https://www.r-kom.de/ R-Kom / Glasfaser Ostbayern] |
− | | align="center" | {{File-DL|SIP-Trunk-Configuration- | + | | align="center" | {{File-DL|SIP-Trunk-Configuration-R-KOM|pdf|de|R-Kom Konfiguration}} |
− | + | ''' NEW: 2020-06-02''' | |
|- | |- | ||
| [http://www.sipgate.de/voipshop/business-loesungen sipgate basic (MSN)]   | | [http://www.sipgate.de/voipshop/business-loesungen sipgate basic (MSN)]   | ||
Line 451: | Line 549: | ||
| [http://www.sipgate.de/voipshop/business-loesungen sipgate trunking (DID)]   | | [http://www.sipgate.de/voipshop/business-loesungen sipgate trunking (DID)]   | ||
| align="center" | - | | align="center" | - | ||
+ | |- | ||
+ | | [https://www.steffel-tk.de Steffel-Voice SIP Trunk]   | ||
+ | | align="center" | {{File-DL|SIP-Trunk-Configuration-Steffel-Voice|pdf|de|Steffel-Voice SIP Trunk Konfiguration}} | ||
+ | latest update: 2019-07-31 | ||
|- | |- | ||
| [https://www.teledata.de/ TeleData ]   | | [https://www.teledata.de/ TeleData ]   | ||
| align="center" | {{File-DL|Einrichtungsdoku-TeleData|pdf|de|TeleData Konfiguration}} | | align="center" | {{File-DL|Einrichtungsdoku-TeleData|pdf|de|TeleData Konfiguration}} | ||
− | + | latest update: 2018-08-02 | |
+ | |- | ||
+ | | [https://geschaeftskunden.telekom.de/internet-dsl/tarife/festnetz-internet-dsl/companyflex Deutsche Telekom CompanyFlex]   | ||
+ | | align="center" | {{File-DL|DeutscheTelekom CompanyFlex SIP-Trunk für OSBiz V01|pdf|de|Deutsche Telekom CompanyFlex SIP-Trunk Konfiguration}} | ||
|- | |- | ||
| [http://www.telekom.de Deutsche Telekom IP-As mit MSN]   | | [http://www.telekom.de Deutsche Telekom IP-As mit MSN]   | ||
Line 462: | Line 567: | ||
| [https://geschaeftskunden.telekom.de/ Deutsche Telekom DeutschlandLAN SIP-Trunk ]   | | [https://geschaeftskunden.telekom.de/ Deutsche Telekom DeutschlandLAN SIP-Trunk ]   | ||
| align="center" | {{File-DL|Deutsche Telekom ALL-IP SIP-Trunk|pdf|de|Deutsche Telekom SIP-Trunk Konfiguration}} | | align="center" | {{File-DL|Deutsche Telekom ALL-IP SIP-Trunk|pdf|de|Deutsche Telekom SIP-Trunk Konfiguration}} | ||
− | '''NEW | + | latest update: 2018-08-02 |
+ | |- | ||
+ | | [https://www.tele-ag.de Tele AG] | ||
+ | | align="center" | | ||
+ | ''' NEW: 2020-06-02''' | ||
+ | |- | ||
+ | | [http://www.teliko.de/ teliko]   | ||
+ | | align="center" | | ||
+ | |- | ||
+ | | [https://www.tng.de/ TNG Stadtnetz]   | ||
+ | | align="center" | {{File-DL|SIP-Trunk-Configuration-TNG-Stadtnetz|pdf|de|TNG Stasdtnetz Sip Trunk Konfiguration}} | ||
+ | latest update: 2019-07-31 | ||
|- | |- | ||
| [http://www.toplink.de toplink]   | | [http://www.toplink.de toplink]   | ||
Line 469: | Line 585: | ||
| [http://www.arcor.de/business Vodafone Anlagenanschluss (formerly Arcor)]   | | [http://www.arcor.de/business Vodafone Anlagenanschluss (formerly Arcor)]   | ||
| align="center" | - | | align="center" | - | ||
+ | |- | ||
+ | | [https://www.unitymediabusiness.de/home/unternehmen/produkte/ip-telefonie/sip-trunk-virtual-voice.html#siptrunk Unitymedia] | ||
+ | | align="center" | {{File-DL|SIP-Trunk-Configuration-Untiymedia_Deutsch|pdf|de|Unitymedia Konfiguration}} | ||
+ | ''' NEW: 2020-06-02''' | ||
|- | |- | ||
| [http://www.vodafone.de/ Vodafone Anlagenanschluss R3 (DID) ]   | | [http://www.vodafone.de/ Vodafone Anlagenanschluss R3 (DID) ]   | ||
| align="center" | {{File-DL|Vodafone IP-ALA-R3 Germany|pdf|de|Vodafone IP-ALA-R3 Konfiguration}} | | align="center" | {{File-DL|Vodafone IP-ALA-R3 Germany|pdf|de|Vodafone IP-ALA-R3 Konfiguration}} | ||
− | latest update: | + | latest update: 2019-07-09 |
+ | |- | ||
+ | | [http://www.vodafone.de/ Vodafone Anlagenanschluss R4 (DID) ]   | ||
+ | | align="center" | {{File-DL|SIP-Trunk-Configuration-Vodafone-IP-ALA-R4-20190702|pdf|de|Vodafone IP-ALA-R4 Konfiguration}} | ||
+ | latest update: 2019-07-31 | ||
|- | |- | ||
| [http://www.voipxs.eu VoIPXS]   | | [http://www.voipxs.eu VoIPXS]   | ||
| align="center" | {{File-DL|Configuration_VoIPXS_DE|pdf|de|VoIPXS Konfiguration}} | | align="center" | {{File-DL|Configuration_VoIPXS_DE|pdf|de|VoIPXS Konfiguration}} | ||
latest update: 2018-05-18 | latest update: 2018-05-18 | ||
+ | |- | ||
+ | | [https://www.wilhelm-tel.de wilhelm.tel] | ||
+ | | align="center" | {{File-DL|wilhelm.tel_SIP-Trunk(wtSIPfon)|pdf|de|wilhelm.tel Konfiguration}} | ||
+ | ''' NEW: 2020-06-02''' | ||
+ | |- | ||
+ | | [https://www.wobcom.de/ WOBCOM Anlagenanschluss] | ||
+ | | align="center" | {{File-DL|SIP-Trunk-Configuration-WOBCOM_VoIP-Anlagenanschluss|pdf|de|WOBCOM Konfiguration}} | ||
+ | ''' NEW: 2020-06-02''' | ||
|} | |} | ||
Line 483: | Line 615: | ||
{| class="FCK__ShowTableBorders" | {| class="FCK__ShowTableBorders" | ||
|- | |- | ||
− | ! width=" | + | ! width="250" | VoIP Providers |
− | ! width=" | + | ! width="300" | Configuration Guide |
|- | |- | ||
| [http://www.cosmote.gr/ CosMote]   | | [http://www.cosmote.gr/ CosMote]   | ||
Line 495: | Line 627: | ||
{| class="FCK__ShowTableBorders" | {| class="FCK__ShowTableBorders" | ||
|- | |- | ||
− | ! width=" | + | ! width="250" | VoIP Providers |
− | ! width=" | + | ! width="300" | Configuration Guide |
|- | |- | ||
| [https://www.hkbn.net/new/en/ Hong Kong Broadband Network] | | [https://www.hkbn.net/new/en/ Hong Kong Broadband Network] | ||
Line 511: | Line 643: | ||
{| class="FCK__ShowTableBorders" | {| class="FCK__ShowTableBorders" | ||
|- | |- | ||
− | ! width=" | + | ! width="250" | VoIP Providers |
− | ! width=" | + | ! width="300" | Configuration Guide |
|- | |- | ||
| [http://www.netfonetelecom.hu/ Netfone ]   | | [http://www.netfonetelecom.hu/ Netfone ]   | ||
| align="center" | {{File-DL|Configuration-Netfone|pdf|en|Netfone configuration}} | | align="center" | {{File-DL|Configuration-Netfone|pdf|en|Netfone configuration}} | ||
− | + | latest update: 2018-08-02 | |
|} | |} | ||
Line 523: | Line 655: | ||
{| class="FCK__ShowTableBorders" | {| class="FCK__ShowTableBorders" | ||
|- | |- | ||
− | ! width=" | + | ! width="250" | VoIP Providers |
− | ! width=" | + | ! width="300" | Configuration Guide |
|- | |- | ||
| [http://www.broadcloud.com BroadCloud] | | [http://www.broadcloud.com BroadCloud] | ||
Line 544: | Line 676: | ||
{| class="FCK__ShowTableBorders" | {| class="FCK__ShowTableBorders" | ||
|- | |- | ||
− | ! width=" | + | ! width="250" | VoIP Providers |
− | ! width=" | + | ! width="300" | Configuration Guide |
|- | |- | ||
| [http://www.fl1.li FL1 Telekom]   | | [http://www.fl1.li FL1 Telekom]   | ||
| align="center" | {{File-DL|FL1 Liechtenstein|pdf|de|FL1 Konfiguration}} | | align="center" | {{File-DL|FL1 Liechtenstein|pdf|de|FL1 Konfiguration}} | ||
− | + | '''NEW update: 2020-06-29''' | |
+ | |} | ||
+ | |||
+ | === Luxembourg === | ||
+ | |||
+ | {| class="FCK__ShowTableBorders" | ||
+ | |- | ||
+ | ! width="250" | VoIP Providers | ||
+ | ! width="300" | Configuration Guide | ||
+ | |- | ||
+ | | [http://www.ipnexia.com/ IPnexia] | ||
+ | | align="center" | - | ||
|} | |} | ||
Line 556: | Line 699: | ||
{| class="FCK__ShowTableBorders" | {| class="FCK__ShowTableBorders" | ||
|- | |- | ||
− | ! width=" | + | ! width="250" | VoIP Providers |
− | ! width=" | + | ! width="300" | Configuration Guide |
|- | |- | ||
| [http://www.telefonica.com.mx/indexparticulares.shtml/ Telefonica]   | | [http://www.telefonica.com.mx/indexparticulares.shtml/ Telefonica]   | ||
Line 567: | Line 710: | ||
{| class="FCK__ShowTableBorders" | {| class="FCK__ShowTableBorders" | ||
|- | |- | ||
− | ! width=" | + | ! width="250" | VoIP Providers |
− | ! width=" | + | ! width="300" | Configuration Guide |
|- | |- | ||
| [http://www.businesscom.nl/ BCOM] | | [http://www.businesscom.nl/ BCOM] | ||
| align="center" | {{File-DL|BCOM Netherlands|pdf|en|BCOM Configuration}} | | align="center" | {{File-DL|BCOM Netherlands|pdf|en|BCOM Configuration}} | ||
− | + | latest update: 2018-08-02 | |
|- | |- | ||
| [http://www.blu-com.nl/// BLU] | | [http://www.blu-com.nl/// BLU] | ||
| align="center" | {{File-DL|OpenScape Business V2 Config ITSP BLU telecom|pdf|en|BLU telecom Configuration}} | | align="center" | {{File-DL|OpenScape Business V2 Config ITSP BLU telecom|pdf|en|BLU telecom Configuration}} | ||
− | latest update: | + | latest update: 2019-07-31 |
|- | |- | ||
| [http://www.deanconnect.nl/ Deanconnect B.V.]   | | [http://www.deanconnect.nl/ Deanconnect B.V.]   | ||
Line 633: | Line 776: | ||
| [http://www.x2com.nl// X2COM] | | [http://www.x2com.nl// X2COM] | ||
| align="center" | {{File-DL|X2COM Netherlands|pdf|en|X2COM Configuration}} | | align="center" | {{File-DL|X2COM Netherlands|pdf|en|X2COM Configuration}} | ||
− | + | latest update: 2018-08-02 | |
|- | |- | ||
| [https://www.vodafoneziggo.nl/ Vodafone Ziggo ]   | | [https://www.vodafoneziggo.nl/ Vodafone Ziggo ]   | ||
| align="center" | {{File-DL|Config_ITSP_Vodafone_Ziggo_Integratie_Partner_Netwerk|pdf|en|Vodafone Ziggo Configuration}} | | align="center" | {{File-DL|Config_ITSP_Vodafone_Ziggo_Integratie_Partner_Netwerk|pdf|en|Vodafone Ziggo Configuration}} | ||
− | + | latest update: 2018-08-02 | |
|} | |} | ||
Line 645: | Line 788: | ||
{| class="FCK__ShowTableBorders" | {| class="FCK__ShowTableBorders" | ||
|- | |- | ||
− | ! width=" | + | ! width="250" | VoIP Providers |
− | ! width=" | + | ! width="300" | Configuration Guide |
|- | |- | ||
| [http://www.orcon.net.nz ORCON] | | [http://www.orcon.net.nz ORCON] | ||
Line 653: | Line 796: | ||
| [http://www.telstraclear.co.nz TelstraClear]   | | [http://www.telstraclear.co.nz TelstraClear]   | ||
| align="center" | - | | align="center" | - | ||
+ | |- | ||
+ | | [https://voyager.nz/ voyager]   | ||
+ | | align="center" | {{File-DL|SIP-Trunk-Configuration-Voyager|pdf|en|Voyager SIP Trunk Configuration}} | ||
+ | latest update: 2019-07-31 | ||
|} | |} | ||
Line 659: | Line 806: | ||
{| class="FCK__ShowTableBorders" | {| class="FCK__ShowTableBorders" | ||
|- | |- | ||
− | ! width=" | + | ! width="250" | VoIP Providers |
− | ! width=" | + | ! width="300" | Configuration Guide |
+ | |- | ||
+ | | [https://www.ptempresas.pt/ Altice (Portugal Telecom) ]   | ||
+ | | align="center" | {{File-DL|Altice_Portugal_configuration|pdf|Altice configuration}} | ||
+ | latest update: 2018-11-30 | ||
|- | |- | ||
| [http://www.telecom.pt/ Portugal Telecom]   | | [http://www.telecom.pt/ Portugal Telecom]   | ||
Line 676: | Line 827: | ||
{| class="FCK__ShowTableBorders" | {| class="FCK__ShowTableBorders" | ||
|- | |- | ||
− | ! width=" | + | ! width="250" | VoIP Providers |
− | ! width=" | + | ! width="300" | Configuration Guide |
|- | |- | ||
| [http://www.oriontelekom.rs/ Orion Telekom]   | | [http://www.oriontelekom.rs/ Orion Telekom]   | ||
Line 690: | Line 841: | ||
{| class="FCK__ShowTableBorders" | {| class="FCK__ShowTableBorders" | ||
|- | |- | ||
− | ! width=" | + | ! width="250" | VoIP Providers |
− | ! width=" | + | ! width="300" | Configuration Guide |
|- | |- | ||
| [http://www.slovaktelekom.sk Slovak Telekom]   | | [http://www.slovaktelekom.sk Slovak Telekom]   | ||
Line 701: | Line 852: | ||
{| class="FCK__ShowTableBorders" | {| class="FCK__ShowTableBorders" | ||
|- | |- | ||
− | ! width=" | + | ! width="250" | VoIP Providers |
− | ! width=" | + | ! width="300" | Configuration Guide |
|- | |- | ||
| [http://www.a1.si Amis / A1]   | | [http://www.a1.si Amis / A1]   | ||
Line 724: | Line 875: | ||
{| class="FCK__ShowTableBorders" | {| class="FCK__ShowTableBorders" | ||
|- | |- | ||
− | ! width=" | + | ! width="250" | VoIP Providers |
− | ! width=" | + | ! width="300" | Configuration Guide |
|- | |- | ||
| [http://www.nashua-communications.com/ Nashua NCN] | | [http://www.nashua-communications.com/ Nashua NCN] | ||
Line 738: | Line 889: | ||
{| class="FCK__ShowTableBorders" | {| class="FCK__ShowTableBorders" | ||
|- | |- | ||
− | ! width=" | + | ! width="250" | VoIP Providers |
− | ! width=" | + | ! width="300" | Configuration Guide |
|- | |- | ||
| [http://www.lcrcom.net LCR (Least Cost Routing)] | | [http://www.lcrcom.net LCR (Least Cost Routing)] | ||
Line 759: | Line 910: | ||
{| class="FCK__ShowTableBorders" | {| class="FCK__ShowTableBorders" | ||
|- | |- | ||
− | ! width=" | + | ! width="250" | VoIP Providers |
− | ! width=" | + | ! width="300" | Configuration Guide |
|- | |- | ||
| [http://www.tele2.com/ Tele2]   | | [http://www.tele2.com/ Tele2]   | ||
Line 773: | Line 924: | ||
{| class="FCK__ShowTableBorders" | {| class="FCK__ShowTableBorders" | ||
|- | |- | ||
− | ! width=" | + | ! width="250" | VoIP Providers |
− | ! width=" | + | ! width="300" | Configuration Guide |
|- | |- | ||
| [http://www.e-fon.ch efon] | | [http://www.e-fon.ch efon] | ||
| align="center" | - | | align="center" | - | ||
+ | |- | ||
+ | | [https://www.nexphone.ch/ Nexphone] | ||
+ | | align="center" | {{File-DL|SIP-Trunk-Configuration-Nexphone|pdf|de|Nexphone Konfiguration}} | ||
+ | ''' NEW: 2020-06-02''' | ||
+ | |- | ||
+ | | [https://www.imp.ch/index.php/produkte-dienstleistungen/fuer-knus/business-voice ImproWare] | ||
+ | | align="center" | | ||
+ | ''' NEW: 2020-06-02''' | ||
|- | |- | ||
| [http://www.peoplefone.ch Peoplefone AG]   | | [http://www.peoplefone.ch Peoplefone AG]   | ||
Line 804: | Line 963: | ||
| align="center" | - | | align="center" | - | ||
|- | |- | ||
− | | [https://www.upc.ch/de/ UPC] | + | | [https://www.upc.ch/de/ UPC CH Internet registrierend] |
− | | align="center" | - | + | | align="center" | {{File-DL|Einrichtung_UPC_CH_-_Internet_Registration|pdf|de|Konfiguration UPC Internet registrierend }} |
+ | |- | ||
+ | | [https://www.upc.ch/de/ UPC CH Internet static IP] | ||
+ | | align="center" | {{File-DL|Einrichtung_UPC_CH_-_Internet_Static_IP|pdf|de|Konfiguration UPC Internet static IP}} | ||
|- | |- | ||
| [http://www.vtx.ch vtx]   | | [http://www.vtx.ch vtx]   | ||
Line 815: | Line 977: | ||
{| class="FCK__ShowTableBorders" | {| class="FCK__ShowTableBorders" | ||
|- | |- | ||
− | ! width=" | + | ! width="250" | VoIP Providers |
− | ! width=" | + | ! width="300" | Configuration Guide |
|- | |- | ||
| [http://www.broadcloud.com BroadCloud] | | [http://www.broadcloud.com BroadCloud] | ||
Line 869: | Line 1,031: | ||
{| class="FCK__ShowTableBorders" | {| class="FCK__ShowTableBorders" | ||
|- | |- | ||
− | ! width=" | + | ! width="250" | VoIP Providers |
− | ! width=" | + | ! width="300" | Configuration Guide |
|- | |- | ||
| [http://www.att.com/ AT&T] | | [http://www.att.com/ AT&T] | ||
Line 892: | Line 1,054: | ||
| [https://www.intermedia.net/ Intermedia]   | | [https://www.intermedia.net/ Intermedia]   | ||
| align="center" | - | | align="center" | - | ||
+ | |- | ||
+ | | [https://www.ipfone.com/ IPfone]   | ||
+ | | align="center" | {{File-DL|SIP-Trunk_Configuration_ipfone|pdf|en|IPfone SIP Trunk Configuration}} | ||
|- | |- | ||
| [http://www.sotelsystems.com/ Sotel]   | | [http://www.sotelsystems.com/ Sotel]   | ||
Line 912: | Line 1,077: | ||
The table above shows the [[ITSP]]s that passed successfully a connectivity test. More details about test results, supported features and restrictions for a specific ITSP are listed in following PDF document. | The table above shows the [[ITSP]]s that passed successfully a connectivity test. More details about test results, supported features and restrictions for a specific ITSP are listed in following PDF document. | ||
− | '''{{File-DL|Overview about Released SIP Providers|pdf|en}} | + | '''{{File-DL|Overview about Released SIP Providers|pdf|en}} V3 latest update: 2020-06-02''' |
* | * | ||
Line 934: | Line 1,099: | ||
The connectivity tests are performed using various endpoints (for details see test list). | The connectivity tests are performed using various endpoints (for details see test list). | ||
− | |||
− | |||
− | |||
− | |||
== External Links == | == External Links == | ||
* {{Partner Portal}} (login required, Internet Explorer only) | * {{Partner Portal}} (login required, Internet Explorer only) |
Revision as of 09:55, 15 September 2020
The connection of communication systems to the public network via SIP Trunking can be used instead of or in addition to traditional PSTN trunks. Many VoIP Providers, also known as ITSPs, are offering corresponding services. The following article gives an overview of the SIP trunking features and limitations and lists the Providers, which have been tested and released with the SME platform OpenScape Business.
You did not find your provider? Find out how to get it released!
Contents
- 1 Overview
- 2 SIP trunking features
- 3 General Requirements for VoIP
- 4 Hints for all Providers
- 5 How to get a new VoIP provider released
- 6 General Configuration guides
- 7 Tested VoIP Providers by Countries
- 7.1 International
- 7.2 Australia
- 7.3 Austria
- 7.4 Belgium
- 7.5 Brazil
- 7.6 Canada
- 7.7 Chile
- 7.8 Czech Republic
- 7.9 Denmark
- 7.10 Estonia
- 7.11 Finland
- 7.12 France
- 7.13 Germany
- 7.14 Greece
- 7.15 Hong Kong
- 7.16 Hungary
- 7.17 Italy
- 7.18 Lichtenstein
- 7.19 Luxembourg
- 7.20 Mexico
- 7.21 The Netherlands
- 7.22 New Zealand
- 7.23 Portugal
- 7.24 Serbia
- 7.25 Slovakia
- 7.26 Slovenia
- 7.27 South Africa
- 7.28 Spain
- 7.29 Sweden
- 7.30 Switzerland
- 7.31 United Kingdom
- 7.32 United States of America
- 8 Released SIP Providers in Detail
- 9 External Links
Overview
OpenScape Business has been tested with a large number of Internet telephony providers that support SIP. Continuously new providers are tested, released and included within administration. As the SIP recommendations leave some room for interpretation, there are differences in the range of features supported with a specific provider. In this chapter general information is given which is valid for all SIP Providers.
SIP trunking features
- Up to 8 active SIP providers and one Internet connection
- integrated SBC functionality
- SIP trunking with single numbers (MSN) and up to 30 SIP user accounts (called Internet telephony stations in WBM)
- SIP trunking with Direct Inward Dialing (DID)
- Comprehensive feature set available e.g.
- CLIP
- Hold, Consultation, Toggle
- Transfer (attended, semi-attended)
- Ringing group, Call pickup
- Conference
- Call Forwarding
- Call deflection
- DTMF transmission e.g. for voicemail access
- Location information for emergency calls
- Simultaneous VoIP connections depending on available DSL bandwidth, used Codec and system.
- Automatic fallback at SIP trunk failure
- Voice Codecs G.711 and G.729
- Fax over IP via T.38
Security Warning - Malicious attacks from the Internet may lead to reduced service quality or toll fraud! Please strictly follow these basic rules:
|
General Requirements for VoIP
- LAN with 10/100/1000 MBit/s and no more than 40% network load
- Separate port on the switch or router for every component in the IP network (no hubs as concentrators)
- Not more than 50 ms delay in one direction (One Way Delay); not more than 150 ms total delay
- Not more than 3% packet loss and 20 ms jitter
- Quality of Service (QoS) support - IEEE 802.p, DiffServ (RFC 2474) or ToS (RFC 791)
- Sufficient WAN bandwidth (uplink and downlink) for intended simultaneous calls and CODEC
- External router
- Intermediate routers shall support quality of service and bandwidth control mechanisms if the WAN link is used for voice and data simultaneously. SIP messages have to be routed transparently.
For interworking with different network configurations and edge devices and how to use STUN please see Network Configuration for VoIP Providers.
Hints for all Providers
- Concurrent calls via ITSP (depending on the available bandwidth and used Codec).
- 30 for OpenScape Business X1
- 60 for OpenScape Business X3 / X5 / X8
- 180 for OpenScape Business S
- DTMF transmission
- outband transport via RFC 2833/RFC4733 is highly recommended. The ITSP MUST support outband DTMF (RFC2833/RFC4733) if UC Suite functions via SIP trunk (e.g. auto attendant, voicemail control) shall be used.
- inband transport may be used, but the functionality cannot be guaranteed as endpoints (e.g. UC-Suite) may not support inband DTMF.
- FAX over IP
- Please check the documentation available for your ITSP which Fax transmission is preferred.
- T.38 is activated by default in OpenScape Business
- If your provider does not support Fax T.38 or T.38 transmission causes problems, Fax pass-through with G.711 is possible but transmission quality depends on network infrastructure in this case.
- Call Forwarding
- By default an incoming ITSP call is forwarded to another public subscriber via a second ITSP trunk (one incoming and one outgoing).
- since V2R4 Call rerouting (available for selected ITSPs) can be used, in this case NO line is used when call is active
- Special call numbers and emergency calls may need alternate TDM connections
- Special call numbers (e.g. 0800, 0900, 0137) are not supported by all SIP providers
- analog fax/modem connections are not supported by all SIP providers.
- Emergency call numbers (e.g. 110, 112) are not supported by all providers.
How to get a new VoIP provider released
Tests are necessary with every new provider before making installations in the field due to different implementations of the SIP protocol. Otherwise no support is available for an ITSP. Test resources have to be provided by the region or partner.
-->> 02.06.2020 New documents and templates available check the .zip file <<-- |
- Select the VOIP / SIP trunking providers, which are most important for your business, estimate business relevance and get agreement for start of certification from product management.
- Download VOIP provider data collection and test list - V3 NEW update: 2020-06-02
- In the .zip-file you find the
- process description Updated with new parameters
- ITSP questionnaire
- HowTo guide for system setup and hints for test execution
- the testlist Updated with new test description
- templates for writing a configuration guide Updated for V3
After successful tests the VoIP provider will be released and published on this page. Regular back level support is available for issues with the new provider after that. A preconfigured VoIP provider profile will be included in the OpenScape Business administration for easy setup. Certified providers are entitled to label their SIP Trunking Service with the OpenScape Business certified ITSP emblem
General Configuration guides
OSBiz V2/V3 Configuration for ITSP - latest update: 2020-03-03
HowTo: Clip no Screening (English) - latest update: 2015-10-26
HowTo: Clip no Screening (Deutsch) - latest update: 2015-11-04
HowTo: Mehrfachregistrierung für Durchwahlanschlüsse - latest update: 2018-03-28
Configuration of SIP-MEX - latest update: 2018-02-28
Tested VoIP Providers by Countries
The main SIP trunking functions of the SME platforms have been tested with the following Internet telephony providers. For detailed information see the document Overview about Released SIP Providers below.
International
VoIP Providers | Configuration Guide |
---|---|
COLT | - |
Verizon | Verizon IP-Trunk Configuration
latest update: 2013-05-10 |
Skype Connect | - |
- Please check provider home page for supported countries.
Australia
VoIP Providers | Configuration Guide |
---|---|
BroadCloud | BroadCloud Configuration
latest update: 2017-07-27 |
Commander Primus | - |
Engin | - |
Internode | - |
Telstra | - |
Austria
VoIP Providers | Configuration Guide |
---|---|
A1 Telekom Austria | A1 Telekom Austria SIP Trunk registrierend Konfiguration
latest update: 2019-07-31 |
IP Austria / my Tweak | - |
Kabelplus Business Phone | - |
LinzAG City Voice | - |
Neotel | - |
SalzburgAG CableLink | - |
Tele2 | - |
UPC Austria | - |
Belgium
VoIP Providers | Configuration Guide |
---|---|
Belgacom IMS / Proximus | - |
BCOM | BCOM Belgium Configuration
NEW: 2020-06-02 |
BKM | BKM Configuration
NEW: 2020-06-02 |
Destiny | - |
IPnexia | - |
Orange | Orange Belgium Configuration
latest update: 2017-11-17 |
Telenet | - |
WIN | - |
X2COM | X2COM Belgium Configuration
NEW: 2020-06-02 |
Brazil
VoIP Providers | Configuration Guide |
---|---|
Voitel | - |
Telefonica vivo | Telefonica vivo SIP Trunk Configuration |
Canada
VoIP Providers | Configuration Guide |
---|---|
BabyTEL | - |
Chile
VoIP Providers | Configuration Guide |
---|---|
ENTEL NGN | - |
Czech Republic
VoIP Providers | Configuration Guide |
---|---|
GTS | - |
O2 | - |
T-mobile | - |
Denmark
VoIP Providers | Configuration Guide |
---|---|
Global Connect | - |
TDC | TDC Denmark
latest update: 2017-02-10 |
Telia | TeliaDenmark
latest update: 2017-04-28 |
Uni-tel A/S | - |
Estonia
VoIP Providers | Configuration Guide |
---|---|
Telia Estonia | Configuration Telia Estonia
latest update: 2019-03-15 |
Finland
VoIP Providers | Configuration Guide |
---|---|
Elisa | - |
Länsilinkki | - |
TDC | - |
Telia-Sonera | - |
France
VoIP Providers | Configuration Guide |
---|---|
Bouygues | - |
BroadCloud | BroadCloud Configuration
latest update: 2017-07-27 |
codepi |
NEW: 2020-06-02 |
Completel | - |
Foliateam | Foliateam SIP Trunk Configuration |
Hexatel | - |
IP directions | IP directions SIP Trunk Configuration
latest update: 2019-07-31 |
Jaguar Network | Jaguar Network SIP Trunk Configuration |
MyStream | - |
OpenIP | - |
Orange Business Services SIP trunking | Orange Business Services SIP trunking Configuration
latest update: 2018-02-28 |
Paritel Operateur | - |
Sewan Communications | - |
Germany
Greece
VoIP Providers | Configuration Guide |
---|---|
CosMote | COSMOTE Configuration
latest update: 2016-10-02 |
Hong Kong
VoIP Providers | Configuration Guide |
---|---|
Hong Kong Broadband Network | HKBN Configuration
latest update: 2017-07-27 |
HGC | HGC configuration
latest update: 2018-05-18 |
Hungary
VoIP Providers | Configuration Guide |
---|---|
Netfone | Netfone configuration
latest update: 2018-08-02 |
Italy
VoIP Providers | Configuration Guide |
---|---|
BroadCloud | BroadCloud Configuration
latest update: 2017-07-27 |
Infracom (ex Multilink) | - |
TWT | - |
Viatek | - |
Lichtenstein
VoIP Providers | Configuration Guide |
---|---|
FL1 Telekom | FL1 Konfiguration
NEW update: 2020-06-29 |
Luxembourg
VoIP Providers | Configuration Guide |
---|---|
IPnexia | - |
Mexico
VoIP Providers | Configuration Guide |
---|---|
Telefonica | - |
The Netherlands
VoIP Providers | Configuration Guide |
---|---|
BCOM | BCOM Configuration
latest update: 2018-08-02 |
BLU | BLU telecom Configuration
latest update: 2019-07-31 |
Deanconnect B.V. | - |
gnTel | gnTel Configuration
latest update: 2018-05-18 |
Infopact | - |
KPN VoiPConnect | KPN Configuration
latest update: 2017-07-27 |
Motto Communications | - |
OneCentral | - |
OneXS | - |
RoutIT | - |
SIGNET B.V. | SIGNET Configuration
latest update: 2016-09-30 |
Speakup | - |
Tele2 | - |
T-Mobile NL | - |
Vodafone NL | - |
Voiceworks | - |
Voiceworks MEX NDL | Voiceworks MEX Configuration
latest update: 2017-07-27 |
VoIPXS | VoIPXS Configuration
latest update: 2018-05-18 |
X2COM | X2COM Configuration
latest update: 2018-08-02 |
Vodafone Ziggo | Vodafone Ziggo Configuration
latest update: 2018-08-02 |
New Zealand
VoIP Providers | Configuration Guide |
---|---|
ORCON | - |
TelstraClear | - |
voyager | Voyager SIP Trunk Configuration
latest update: 2019-07-31 |
Portugal
VoIP Providers | Configuration Guide |
---|---|
Altice (Portugal Telecom) | Altice_Portugal_configuration
latest update: 2018-11-30 |
Portugal Telecom | - |
Vodafone Portugal | Configuration-Vodafone_Portugal
latest update: 2018-05-18 |
Serbia
VoIP Providers | Configuration Guide |
---|---|
Orion Telekom | - |
Telenor | - |
Slovakia
VoIP Providers | Configuration Guide |
---|---|
Slovak Telekom | - |
Slovenia
VoIP Providers | Configuration Guide |
---|---|
Amis / A1 | - |
Detel | - |
MegaM | - |
T-2 | - |
Telemach | - |
South Africa
VoIP Providers | Configuration Guide |
---|---|
Nashua NCN | - |
Vodacom | - |
Spain
VoIP Providers | Configuration Guide |
---|---|
LCR (Least Cost Routing) | - |
Telecable | - |
vozelia | - |
VozTelecom | VozTelecom configuración
latest update: 2016-08-07 |
Sweden
VoIP Providers | Configuration Guide |
---|---|
Tele2 | - |
Telia | - |
Switzerland
VoIP Providers | Configuration Guide |
---|---|
efon | - |
Nexphone | Nexphone Konfiguration
NEW: 2020-06-02 |
ImproWare |
NEW: 2020-06-02 |
Peoplefone AG | - |
sipcall | - |
Sunrise | Sunrise Konfiguration
latest update: 2017-01-11 |
Swisscom BCON | - |
Swisscom Smart Business Communication | - |
Swisscom VoIP Gate | - |
Swisscom Enterprise SIP | - |
Telco Pack SA | - |
UPC CH Internet registrierend | Konfiguration UPC Internet registrierend |
UPC CH Internet static IP | Konfiguration UPC Internet static IP |
vtx | - |
United Kingdom
VoIP Providers | Configuration Guide |
---|---|
BroadCloud | BroadCloud Configuration
latest update: 2017-07-27 |
BT IPVS | - |
BT Wholesale Hosted Communications | BT Wholesale Hosted Communications Configuration
latest update: 2018-02-28 |
BT Wholesale SIP Trunking | BT Wholesale SIP Trunking Configuration
latest update: 2018-02-28 |
Gamma | Gamma
SIP Trunk Configuration latest update: 2018-04-20 |
HIPCOM | - |
KCOM | KCOM Configuration
latest update: 2016-06-03 |
Opal | - |
TalkTalk | - |
tIPicall | - |
Vodafone UK | Vodafone UK Configuration
latest update: 2017-11-08 |
Voiceflex | - |
VoIP Ltd i-Line | - |
United States of America
VoIP Providers | Configuration Guide |
---|---|
AT&T | AT&T Configuration
latest update 2013-09-07 |
BroadCloud | BroadCloud US Configuration
latest update: 2017-07-27 |
Cbeyond | - |
CenturyLink | - |
Fusion 360 | FusionConnect Configuration
latest update: 2017-07-27 |
Intermedia | - |
IPfone | IPfone SIP Trunk Configuration |
Sotel | - |
Windstream
(Broadsoft platform only) |
- |
XO | - |
Released SIP Providers in Detail
The table above shows the ITSPs that passed successfully a connectivity test. More details about test results, supported features and restrictions for a specific ITSP are listed in following PDF document.
Overview about Released SIP Providers V3 latest update: 2020-06-02
The following scenarios are covered within the connectivity test:
- Registration
- Basic Calls from / to ITSP
- Feature Tests
- Special Tests
- emergency calls
- service calls
- long duration calls
- Calls handled via UC application
The connectivity tests are performed using various endpoints (for details see test list).
External Links
- Partner Portal (login required, Internet Explorer only)