Difference between revisions of "OpenScape Desk Phone CP"

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OpenScape Desk Phone CP200 (SIP & HFA)
OpenScape Desk Phone CP400 (SIP & HFA)
OpenScape Desk Phone CP600 (SIP & HFA)	Feature Example Videos (German)

Neu:   Deutsch - Video Schulung in Deutsch

It’s more than just a phone

Working with frog design, a world renowned industry leader in product design, UNIFY has created a line of beautiful devices that people like to use. The result is a simplified user interface with relevant features combined to meet a broad set of use cases in a concentrated family of phones. We’ve also added numerous interoperability options including the unique opportunities Circuit integration provides.

The new OpenScape CP Family of phones brings feature evolution and updated capabilities such as:

• Enterprise desk top voice with collaboration software integration
• Bluetooth connectivity complemented by Near Field Communication (NFC) for simplified free seating by using your smartphone as a login passport
• High end audio quality with a stylish, fresh, bold device design

The OpenScape Desk Phone CP family upholds the success story of optiPoint and OpenStage and brings the heritage of high quality acoustic features along with immersive, native compatibility to the OpenScape Voice solution. The large scale network and rebust security experience is also taken over to the new family.

UNIFY brings decades of experience and a thoughtful approach to design and feature for the OpenScape Desk Phone CP family resulting in:

• Ease of Use
  • Completely new, intuitive User Interface
  • Tidy key layout with clear function division
  • Colored LEDs in the function keys to display statuses
  • Keys with backlight even visible in bright surroundings
  • New hardware architecture for improved performance
  • Mechanical hook switch with robust, clear feedback
  • Concave keys shape with an intuitive pressure point
  • Built-in stand with two different angles (flat and steep)
  • Key module with new display technology, connector without cable
• Adaption and Integration
  • Microsoft Exchange® / Circuit® connector
  • LDAP Client to access corporate directories
  • UC integration with OpenScape Business
  • Advance interaction with Smartphones (e.g. via NFC to lock the phone)
  • Headset connection in all models
  • Wideband audio via Bluetooth
• New Opportunities
  • Bluetooth secure simple pairing using NFC to simplify the pairing process
  • Audio gateway scenario: Phone acts as an audio gateway to connect to Bluetooth headsets and speakerphones / hands-free units
  • Proximity detection to lock the phone and protect personal data
  • Bluetooth Low Energy Beacon with support for Eddystone(TM)

Please note, not all functions are available for all models. For details, please scroll down.
Detailed information to Bluetooth, Eddystone and NFC can be found here.

Phone range

For most customers and many scenarios, the desk phone is still the preferred device for voice conversations. Users want instante, enterprise grade communication while organizations want cost effective, secure choices.

But today’s customers, who see value in desk phones, want them to participate differently. They want to make the most of voice communication in the new way to work and where appropriate, have them play a more active role in the digital workplace.

Model Overview

By thoughtfully focusing on primary features, we’ve condensed the new phone family into a concentrated portfolio that still meets a broad set of user scenarios. It’s an easier to manage, cost effective set of devices with user focused features.

• OpenScape Desk Phone CP200: A reimagined, feature rich entry level device with superior audio quality. Ideally for users typical workers needed UC-/CTI-support.
• OpenScape Desk Phone CP400: Mid-tier device with a larger display, numerous programmable keys. It’s the right device for office and team environments.
• OpenScape Desk Phone CP600: Ideal for the collaborative workplace with many interoperability capabilities and optional Key Modules.

Accessories:

• OpenScape Key Modul KM400 with paper label and 16 keys with LEDs as extension for OpenScape Desk Phone CP400
• OpenScape Key Modul KM600 with display and 12 keys with LEDs as extension for OpenScape Desk Phone CP600
• Wall mount kit for OpenScape Desk Phone CP200 and CP600

New user interface

The OpenScape Desk Phone CP400 and OpenScape Desk Phone CP600 were equipped with a new user interface. It translates the innovative concept of Circuit conversations into the world of telephony. The distributed concept of contact and call logs are merged into a single list of conversations. A conversation consists of contact information and up to three journal entries. The contact data can be automatically supplied from external sources, such as LDAP, MS Exchange or UC when connected to OpenScape Business.
The new, higher-performance, hardware architecture allows the holding of up to 1000 conversations with 3 journal entries. The new search functionality gives easy access to conversations and automatically integrates external sources like LDAP.

The most commonly used telephony functions are accessible by a single keystroke. The new soft key concept is the main difference to the well-known OpenStage concept.
The integration of LDAP is seamless. The integrated search function accesses both, the local list of conversations, as well as LDAP information and presents the results within one search result. Incoming or dialed numbers not part of the conversation list are automatically supplied with LDAP and(or UC information, like name and picture clip/avatar if available.

The new OpenScape Desk Phone CP400 and OpenScape Desk Phone CP600 are a bridge to Circuit. In operation without Circuit the User Interfaces uses the consistent design language of Circuit and eases the change, or the expansion of existing communications infrastructure toward the trendsetting Circuit eco system. The phones remain part of the system. The build-in Circuit connector synchronizes the conversation list with Circuit and integrates the phone to active participants in single and group conversations. This protects the customer's investment and makes the phones future-proof for the new way of communication.

Feature Overview

For Details please scroll down

OpenScape Desk Phone CP200 (SIP & HFA)

OpenScape Desk Phone CP200

The OpenScape Desk Phone CP200 is an uncompromising value phone for easy entry into VoIP telephony. It supports the entire range of OpenScape Voice features, has a headset socket and four programmable function keys. The keys are preprogrammed with ‘conversations’,' people ',' forwarding 'and' redial '. However, they can also be configured as a four line keys for example. The focus on essential functions makes the CP200 an ideal companion for CTI supported workstations. In addition, the phone has fixed function keys for ‘hold’, 'transfer' and 'conference' to quickly interact with the call party. This phone already supports AudioPresenceTM, our trademark for HD audio.

• Graphical display, 2 lines (192*48 pixel), monochrome
• Notification LED
• 4 free programmable feature keys with LED, Pre-programmed with: Call Log, Directory, Forward, Redial
• 5 fixed feature keys, 3 with LED Hold, Transfer, Conference, Settings, Messages
• 4-way navigator, plus OK-key
• 3 audio keys (Mute/Speaker/Headset) with LED
• Volume control +/-
• Open listening / Handsfree talking (Full-duplex)
• Headset port (DHSG/EHS)
• 10/100 Base-T Ethernet Switch
• IEEE 802.3af Power over Ethernet, class 1
• Wall mountable

OpenScape Desk Phone CP400 (SIP & HFA)

OpenScape Desk Phone CP400 with Key Modul

The CP400 is the midrange phone for the budget-conscious, professional user. Even the basic unit has 16 programmable function keys with tri-colored status indicator. It can be expanded with up to two Key Modules KM400 with 16 function keys. The paper label reduces the cost and meets customers request for many programmable keys. The power saving design allows the connection of two key modules within the PoE Class 2.

• Tilt able graphical display, 3,7" (240*120 pixel), monochrome
• LED backlight (white)
• Notification LED
• 4 context sensitive soft keys with LED
• 2 fixed feature keys (Menu/Out-of-office)
• 16 free programmable feature keys with LED
• 4-way navigator, plus OK-key
• 3 audio keys (Mute/Speaker/Headset) with LED
• Volume control +/-
• Open listening / Handsfree talking (Full-duplex)
• Headset port (DHSG/EHS)
• 10/100/1000 Base-T Ethernet Switch
• IEEE 802.3az Energy Efficient Ethernet
• IEEE 802.3af Power over Ethernet, class 2
• Key Module KM400 optional

OpenScape Desk Phone CP600 (SIP & HFA)

OpenScape Desk Phone CP600 with Key Modul Feature Example Videos (German only)

The CP600 is designed for the collaborative workplace. The consistently paperless design is particularly suitable for mobile workers or environments. The base unit is optimized for single line usage. The Favourites menu allows the user to program important numbers or features wihtout the need to connect a Key Module.
Up to four connectable key modules with 12 buttons each satisfies the need of many free programmable keys. The high resolution display of Key Modules shows the key label and additional information like status and action icons. The key module is highly recommended for multiline usage. It provides interactive line information as well as status information using the display and the three color key LED. The CP600 is equipped with a new Bluetooth 4.1 function. Bluetooth headset are supported in HD audio quality. The new ‘Bluetooth Proximity’ feature allows to automatically lock the phone when the headset or other Bluetooth device is removed from the phone range. The built-in NFC chip simplifies the Bluetooth pairing with compatible Smartphones.

• Tiltable graphical TFT display, 4,3" (480*272 pixel), color
• LED backlight (white)
• Notification LED
• 5 context sensitive soft keys with LED
• 2 fixed feature keys (Menu/Out-of-office)
• 4-way navigator, plus OK-key
• 3 audio keys (Mute/Speaker/Headset) with LED
• Volume control +/-
• Open listening / Handsfree talking (Full-duplex)
• Headset port (DHSG/EHS)
• 10/100/1000 Base-T Ethernet Switch
• IEEE 802.3az Energy Efficient Ethernet
• IEEE 802.3af Power over Ethernet, class 2
• Bluetooth 2.1 BR/EDR and Bluetooth 4.1 LE (dual mode device)
• NFC; SD card Interface
• Key Module KM600 optional
• Wall mountable

Detailed information to Bluetooth, Eddystone and NFC can be found here.

Key Module KM400

Key Module KM400

• Optional paper labeled Key Module for OpenScape Desk Phone CP400
• 16 free programmable feature keys with LEDs
• Max. 2 modules per phone

Key Module KM600

Key Module KM600

• Optional Display Key Module for OpenScape Desk Phone CP600
• High contrast monochrome TFT display
• 12 free programmable feature keys with LEDs
• 2 Navigation keys
• Max. 4 modules per phone

Detailed feature description

Body

Display

Keys/LED

Interfaces

Applications

Technical data

Network and protocols

Acoustic

Administration

Security

Executive/Assistant Cockpit (SIP)

This sub-page describes the E/A Cockpit application, which is a solution for Executive/Assistant groups. It is based on the well known "Executive/Assistent" of the OpenScape 4000. The E/A Cockpit is implemented as an application hosted at the OpenScape UC Application Server using the "Send URL" Function of the OpenScape Desk Phone CP600. Together with OpenScape Voice DSS function keys a rich user interface is created for any Executive/Assistant combination. This application applies for SIP only.

For more details, please look here

Current software releases

OpenScape Desk Phone CP SIP

The current application software of OpenScape Desk Phone CP is V1 R2.8.0.

V1 R2 (Current)

V1 R1 ( please update to V1 R2)

V1 R0 (please update to V1 R2)

OpenScape Desk Phone CP HFA

V1 R1 (current)

To get an overview of all release notes for the OpenScape Desk Phone CP Phone IP Family see the History of all SIP Release Notes for SIP and History of all HFA Release Notes for HFA.

Interoperability Matrix

The intent of this interoperability matrix is to provide information with regards to the compatibility of various software releases of Desk Phone CP phone SW in conjunction with each relevant communication system and applications software release. It is not the intent of this interoperability matrix to provide any software availability information.

OpenScape Desk Phone CP SIP

The OpenScape Desk Phone CP SIP can be connected to the following systems:

OpenScape Desk Phone CP HFA

V1 R0 (CP200)

V1 R1 (CP400/600)

Order Information

Power Supply Units, please see here
Remark: The same PSUs as already been used for OpenStage and Desk Phone IP Phones.

Accessories

This sub-page shows the accessories which are provided for the OpenScape Desk Phone CP phones, those are for instance headsets. For Accessories, please look here

Documentation and Training

Information

• Product pictures, please look here
• Declaration of Conformity (DoC), please look here

Data Sheets

•   OpenScape Desk Phone CP Data Sheet
•   OpenScape Desk Phone CP Datenblatt
•   OpenScape Desk Phone CP fiche technique

Brochure

•   OpenScape Desk Phone CP Portfolio Brochure
•   OpenScape Desk Phone CP Portfoliobroschüre

User and Admin Documentation SIP

  English

•   OpenScape Desk Phone CP200 400 600 SIP, Administrator Documentation
•   OpenScape Desk Phone CP200 SIP, User Guide
•   OpenScape Desk Phone CP200 SIP, Quick Reference Guide
•   OpenScape Desk Phone CP400 SIP, User Guide
•   OpenScape Desk Phone CP400 SIP, Quick Reference Guide
•   OpenScape Desk Phone CP600 SIP, User Guide
•   OpenScape Desk Phone CP600 SIP, Quick Reference Guide

  Deutsch

•   OpenScape Desk Phone CP200 SIP, Bedienungsanleitung
•   OpenScape Desk Phone CP200 SIP, Kurzbedienungsanleitung
•   OpenScape Desk Phone CP400 SIP, Bedienungsanleitung
•   OpenScape Desk Phone CP400 SIP, Kurzbedienungsanleitung
•   OpenScape Desk Phone CP600 SIP, Bedienungsanleitung
•   OpenScape Desk Phone CP600 SIP, Kurzbedienungsanleitung

User and Admin Documentation HFA

  English

Administrator Documentation

•   OpenScape Desk Phone CP200,400, 600 Phone Administration HFA

User Documentation CP200

•   OpenScape Desk Phone CP200 HFA Quick Reference Guide
•   OpenScape Desk Phone CP200 User Guide HFA - OpenScape Business
•   OpenScape Desk Phone CP200 User Guide HFA - OpenScape 4000

CP400

•   OpenScape Desk Phone CP400 HFA Quick Reference Guide
•   OpenScape Desk Phone CP400 User Guide HFA - OpenScape Business
•   OpenScape Desk Phone CP400 User Guide HFA - OpenScape 4000

CP600

•   OpenScape Desk Phone CP600 HFA Quick Reference Guide
•   OpenScape Desk Phone CP600 User Guide HFA - OpenScape Business
•   OpenScape Desk Phone CP600 User Guide HFA - OpenScape 4000

  Deutsch

CP200

•   OpenScape Desk Phone CP200 HFA Schnelleinstieg
•   OpenScape Desk Phone CP200 Bedienungsanleitung HFA - OpenScape Business
•   OpenScape Desk Phone CP200 Bedienungsanleitung HFA - OpenScape 4000

CP400

•   OpenScape Desk Phone CP400 HFA Schnelleinstieg
•   OpenScape Desk Phone CP400 Bedienungsanleitung HFA - OpenScape Business
•   OpenScape Desk Phone CP400 Bedienungsanleitung HFA - OpenScape 4000

CP600

•   OpenScape Desk Phone CP600 HFA Schnelleinstieg
•   OpenScape Desk Phone CP600 Bedienungsanleitung HFA - OpenScape Business
•   OpenScape Desk Phone CP600 Bedienungsanleitung HFA - OpenScape 4000

Multilingual

•   OpenScape Desk Phone CP200, Installation and Quick Reference, Installationsanleitung
•   OpenScape Desk Phone CP400, Installation and Quick Reference, Installationsanleitung
•   OpenScape Desk Phone CP600, Installation and Quick Reference, Installationsanleitung

Key Labeling Tool

Key Labeling Tool in English
Tool zur Tastenbeschriftung in Deutsch

Training

  English

• OpenScape Desk Phone CP Family - Sales Training (ODPCPFMSDV)
  

Remark: For participation and booking a myTraining-Account is required.
  Deutsch

• OpenScape Desk Phone CP Familie - Vertriebs-Training (ODPCPFMSDV)
  

Hinweis: Für die Teilnahme und Buchung benötigen Sie einen myTraining-Account.

Firmware / Software

The Application software of the OpenScape Desk Phone CP phones can be transferred to the phone:

• using FTP or HTTPS method.
• using Deployment Service.
• using WBM phone interface.

Mass deployment

See Mass Deployment.

End User License Agreement (EULA)

The OpenScape Desk Phone CP phones use Open Source Software. The model specific end user license agreement (EULA) and License terms can be found in the following list:

Model	SIP V1R0	HFA V1
OpenScape Desk Phone CP200	OS CP200 EULA   OS CP200 License term	Desk Phone CP200 EULA and License term
OpenScape Desk Phone CP400 and CP600	OS CP400 and CP600 EULA   OS CP400 and CP600 License term	Desk Phone CP400, CP600 EULA and License term

Open Source Software used in the product

The Open Source Software can be downloaded from the OpenScape Desk Phone CP Open Source Software V1 page.

Contact us

  New! OpenScape Desk Phone CP Family
  New! OpenScape Desk Phone CP Family
  Neu! OpenScape Desk Phone CP Produktfamilie

See also

OpenScape Desk Phone CP Frequent Asked Questions (FAQs)

• sub-page provides additional information to the OpenScape Desk Phone CP phones

OpenScape Desk Phone power supply and PoE classes

• sub-page provides required power supply and PoE classes of phones and accessories

• Devices
• OpenScape Voice