Difference between revisions of "OpenScape Desk Phone CP"

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OpenScape Desk Phone CP100 (SIP & HFA)
OpenScape Desk Phone CP200 (SIP & HFA) OpenScape Desk Phone CP205 (SIP & HFA)
OpenScape Desk Phone CP400 (SIP & HFA)
OpenScape Desk Phone CP600E (SIP & HFA)
OpenScape Desk Phone CP600 (SIP & HFA)
OpenScape Desk Phone CP700 (SIP & HFA)
OpenScape Desk Phone CP700X (SIP & HFA)	Feature Example Videos (German) Feature Example Videos (English)

Neu:   Deutsch - Video Schulung in Deutsch
New/Neu:     SIP Features
New/Neu:     HFA Features

It’s more than just a phone

Working with frog design, a world renowned industry leader in product design, UNIFY has created a line of beautiful devices that people like to use. The result is a simplified user interface with relevant features combined to meet a broad set of use cases in a concentrated family of phones. We’ve also added numerous interoperability options including the unique opportunities UC integration provides.

The new OpenScape CP Family of phones brings feature evolution and updated capabilities such as:

• Enterprise desk top voice with collaboration software integration
• Bluetooth connectivity complemented by Near Field Communication (NFC) for simplified free seating by using your smartphone as a login passport
• High end audio quality with a stylish, fresh, bold device design

The OpenScape Desk Phone CP family upholds the success story of optiPoint and OpenStage and brings the heritage of high quality acoustic features along with immersive, native compatibility to the OpenScape Voice solution. The large scale network and rebust security experience is also taken over to the new family.

UNIFY brings decades of experience and a thoughtful approach to design and feature for the OpenScape Desk Phone CP family resulting in:

• Ease of Use
  • Completely new, intuitive User Interface
  • Tidy key layout with clear function division
  • Colored LEDs in the function keys to display statuses
  • Keys with backlight even visible in bright surroundings
  • New hardware architecture for improved performance
  • Mechanical hook switch with robust, clear feedback
  • Concave keys shape with an intuitive pressure point
  • Built-in stand with two different angles (flat and steep)
  • Key module with new display technology, connector without cable
• Adaption and Integration
  • Microsoft Exchange® / Circuit® connector
  • LDAP Client to access corporate directories
  • UC integration with OpenScape Business
  • Advance interaction with Smartphones (e.g. via NFC to lock the phone)
  • Headset connection in most models
  • Wideband audio via Bluetooth
• New Opportunities
  • Bluetooth secure simple pairing using NFC to simplify the pairing process
  • Audio gateway scenario: Phone acts as an audio gateway to connect to Bluetooth headsets and speakerphones / hands-free units
  • Proximity detection to lock the phone and protect personal data
  • Bluetooth Low Energy Beacon with support for Eddystone(TM)

Please note, not all functions are available for all models. For details, please scroll down.
Detailed information to Bluetooth, Eddystone and NFC can be found here.

Phone range

For most customers and many scenarios, the desk phone is still the preferred device for voice conversations. Users want instante, enterprise grade communication while organizations want cost effective, secure choices.

But today’s customers, who see value in desk phones, want them to participate differently. They want to make the most of voice communication in the new way to work and where appropriate, have them play a more active role in the digital workplace.

Model Overview

By thoughtfully focusing on primary features, we’ve condensed the new phone family into a concentrated portfolio that still meets a broad set of user scenarios. It’s an easier to manage, cost effective set of devices with user focused features.

• OpenScape Desk Phone CP100: The desktop device for cost-effective, entry-level scenarios for users with basic requirements and cloud installations.
• OpenScape Desk Phone CP200/CP205: A reimagined, feature rich entry level device with superior audio quality. Ideally for users typical workers needed UC-/CTI-support.
• OpenScape Desk Phone CP400: Mid-tier device with a larger display, numerous programmable keys. It’s the right device for office and team environments.
• OpenScape Desk Phone CP600/600E: Ideal for the collaborative workplace with many interoperability capabilities and optional Key Modules.
• OpenScape Desk Phone CP700/700X: A comprehensive desktop device with extended interoperability, easy to read extra-large display, elegant user interface and superior design.

Accessories:

• OpenScape Key Modul KM400 with paper label and 16 keys with LEDs as extension for OpenScape Desk Phone CP400
• OpenScape Key Modul KM600 with display and 12 keys with LEDs as extension for OpenScape Desk Phone CP600/600E and CP700/700X
• Wall mount kit for OpenScape Desk Phone CP200, CP205, CP600/600E and CP700/700X
• Wall mount kit integrated in the stand for OpenScape Desk Phone CP100

New user interface

The OpenScape Desk Phone CP400, CP600 and CP700 were equipped with a new user interface. It translates the innovative concept of conversations into the world of telephony. The distributed concept of contact and call logs are merged into a single list of conversations. A conversation consists of contact information and up to three journal entries. The contact data can be automatically supplied from external sources, such as LDAP, MS Exchange or UC when connected to OpenScape Business.
The new, higher-performance, hardware architecture allows the holding of up to 1000 conversations with 3 journal entries. The new search functionality gives easy access to conversations and automatically integrates external sources like LDAP.

The most commonly used telephony functions are accessible by a single keystroke. The new soft key concept is the main difference to the well-known OpenStage concept.
The integration of LDAP is seamless. The integrated search function accesses both, the local list of conversations, as well as LDAP information and presents the results within one search result. Incoming or dialed numbers not part of the conversation list are automatically supplied with LDAP and(or UC information, like name and picture clip/avatar if available.

The new OpenScape Desk Phone CP400m CP600 and CP700 are a bridge to Unified Communications. In operation without UC the User Interfaces uses the consistent design language and eases the change, or the expansion of existing communications infrastructure toward the trendsetting UC eco system. The phones remain part of the system. The build-in UC connector synchronizes the call log and the contacts into a conversation list and integrates the phone into presence and preferred device. This protects the customer's investment and makes the phones future-proof for the new way of communication.

Feature Overview

For Details please scroll down

V1R6 Feature Overview (One Pager)   V1R6 1.1

OpenScape Desk Phone CP100 (SIP & HFA)

OpenScape Desk Phone CP100

The OpenScape Desk Phone CP100 is the ideal device for entry level, low-cost scenarios without compromising on quality. It boasts a large display, three soft-labeled programmable function keys, those are preprogrammed with ' call log ', ' call forwarding ', and ' redial '. However, these soft label keys can be configured as function-, name or line keys.

In addition, the phone has two fixed function keys for ' settings ' and ' messages ' to quickly access those functions.

It includes also an internal 10/100 Base T Ethernet switch. Plus, it’s wall mountable out of the box without need for a separate kit and supports two standing position options.

The focus on basic functions makes the OpenScape Desk Phone CP100 especially suitable for Enterprises with basic phone requirements, Emerging markets / cost sensitive offers and Cloud business, as it has no paper labels.

• Graphical display, 3 lines (162*48 pixel), monochrome
• Notification LED
• 3 free programmable feature keys with status indication on the LCD display, Pre-programmed with: Call Log, Forward, Redial
• 2 fixed feature keys, Settings, Messages
• 3-way navigator, plus OK-key
• 2 audio keys (Mute/Speaker)
• Volume control +/-
• Open listening / Handsfree talking (Full-duplex)
• 10/100 Base-T Ethernet Switch
• IEEE 802.3af Power over Ethernet, class 1
• Wall mountable

OpenScape Desk Phone CP200/CP205 (SIP & HFA)

OpenScape Desk Phone CP200/CP205

The OpenScape Desk Phone CP200/CP205 is an uncompromising value phone for easy entry into VoIP telephony. It supports the entire range of OpenScape Voice features, has a headset socket and four programmable function keys. The keys are preprogrammed with ‘conversations’,' people ',' forwarding 'and' redial '. However, they can also be configured as a four line keys for example. The focus on essential functions makes the CP200/CP205 an ideal companion for CTI supported workstations. In addition, the phone has fixed function keys for ‘hold’, 'transfer' and 'conference' to quickly interact with the call party. This phone already supports AudioPresenceTM, our trademark for HD audio.

The OpenScape Desk Phone CP205 brings Gigabit Ethernet and Energy Efficient Ethernet together with the capabilities of the OpenScape Desk Phone CP200 for a cost effective entry device. The focus on essential functions makes the OpenScape Desk Phone CP205 a cost-effective companion for customer environments where additional LAN-bandwidth is required.

• Graphical display, 2 lines (192*48 pixel), monochrome
• Notification LED
• 4 free programmable feature keys with LED, Pre-programmed with: Call Log, Directory, Forward, Redial
• 5 fixed feature keys, 3 with LED Hold, Transfer, Conference, Settings, Messages
• 4-way navigator, plus OK-key
• 3 audio keys (Mute/Speaker/Headset) with LED
• Volume control +/-
• Open listening / Handsfree talking (Full-duplex)
• Headset port (DHSG/EHS)
• 10/100 Base-T Ethernet Switch
• IEEE 802.3af Power over Ethernet, class 1
• Wall mountable

Most significant improvements of the OpenScape Desk Phone CP205 compared to the OpenScape Desk Phone CP200:

• 10/100/1000 Base-T Ethernet Switch
• Energy Efficient Ethernet (IEEE 802.3az)

OpenScape Desk Phone CP400 (SIP & HFA)

OpenScape Desk Phone CP400 with Key Modul

The CP400 is the midrange phone for the budget-conscious, professional user. Even the basic unit has 16 programmable function keys with tri-colored status indicator. It can be expanded with up to two Key Modules KM400 with 16 function keys. The paper label reduces the cost and meets customers request for many programmable keys. The power saving design allows the connection of two key modules within the PoE Class 2.

• Tilt able graphical display, 3,7" (240*120 pixel), monochrome
• LED backlight (white)
• Notification LED
• 4 context sensitive soft keys with LED
• 2 fixed feature keys (Menu/Out-of-office)
• 16 free programmable feature keys with LED
• 4-way navigator, plus OK-key
• 3 audio keys (Mute/Speaker/Headset) with LED
• Volume control +/-
• Open listening / Handsfree talking (Full-duplex)
• Headset port (DHSG/EHS)
• 10/100/1000 Base-T Ethernet Switch
• IEEE 802.3az Energy Efficient Ethernet
• IEEE 802.3af Power over Ethernet, class 2
• Key Module KM400 optional

OpenScape Desk Phone CP600/600E (SIP & HFA)

OpenScape Desk Phone CP600E with Key Modul

OpenScape Desk Phone CP600 with Key Modul Feature Example Videos (German) Feature Example Videos (English)

The CP600/600E is designed for the collaborative workplace. The consistently paperless design is particularly suitable for mobile workers or environments. The base unit is optimized for single line usage. The Favourites menu allows the user to program important numbers or features wihtout the need to connect a Key Module.

CP600E: Up to two connectable key modules with 12 buttons each satisfies the need of many free programmable keys.

CP600: Up to four connectable key modules with 12 buttons each satisfies the need of many free programmable keys.

The high resolution display of Key Modules shows the key label and additional information like status and action icons. The key module is highly recommended for multiline usage. It provides interactive line information as well as status information using the display and the three color key LED.

The CP600 is equipped with a new Bluetooth 4.1 function. Bluetooth headset are supported in HD audio quality. The new ‘Bluetooth Proximity’ feature allows to automatically lock the phone when the headset or other Bluetooth device is removed from the phone range. The built-in NFC chip simplifies the Bluetooth pairing with compatible Smartphones.

• Tiltable graphical TFT display, 4.3” (480*272 pixel), color for CP600 and greyscale for CP600E
• LED backlight (white)
• Notification LED
• 5 context sensitive soft keys with LED
• 2 fixed feature keys (Menu/Out-of-office)
• 4-way navigator, plus OK-key
• 3 audio keys (Mute/Speaker/Headset) with LED
• Volume control +/-
• Open listening / Handsfree talking (Full-duplex)
• Headset port (DHSG/EHS)
• 10/100/1000 Base-T Ethernet Switch
• IEEE 802.3az Energy Efficient Ethernet
• IEEE 802.3af Power over Ethernet, class 2
• CP600: Bluetooth 2.1 BR/EDR and Bluetooth 4.1 LE (dual mode device)
• CP600: NFC; SD card Interface
• Key Module KM600 optional
• Wall mountable

OpenScape Desk Phone CP700, OpenScape Desk Phone CP700X (SIP & HFA)

OpenScape Desk Phone CP700 with Key Modul	OpenScape Desk Phone CP700X with Key Modul Feature Example Videos (German) Feature Example Videos (English)

The CP700/700X is designed for the porfessional workplace. The consistently paperless design is particularly suitable for mobile workers or environments. With six permanently visible free programmable keys the device is optimized for team or multi line usage. Additionally six Favourites allows the user to program important numbers and functions.

Up to two (CP700) or four (CP700X) connectable key modules with 12 buttons each satisfies the need of many free programmable keys.

The high resolution display of Key Modules shows the key label and additional information like status and action icons. The key module is highly recommended for multiline usage. It provides interactive line information as well as status information using the display and the three color key LED.

The CP700 is equipped with a new Bluetooth 5.0 function. Bluetooth headset are supported in HD audio quality. The new ‘Bluetooth Proximity’ feature allows to automatically lock the phone when the headset or other Bluetooth device is removed from the phone range. The built-in NFC chip simplifies the Bluetooth pairing with compatible Smartphones. The phone can operate as free speaking unit for smartphones.

• Tiltable graphical TFT display, 5.0” (800*480 pixel), color
• LED backlight (white)
• Notification LED
• 6 permanent visible free programmable keys with LED and context sensitive, two line label
• 6 context sensitive soft keys with LED
• 7 fixed function keys (menu/presence/voicemail/hold/transfer/conference and redial)
• 4-way navigator, plus OK-key
• 3 audio keys (Mute/Speaker/Headset) with LED
• Volume control +/-
• Open listening / Handsfree talking (Full-duplex)
• Headset port (DHSG/EHS)
• 10/100/1000 Base-T Ethernet Switch
• IEEE 802.3az Energy Efficient Ethernet
• CP700X: Wi-Fi 5 (802.11ac)
• IEEE 802.3af Power over Ethernet, class 2(CP700) 3(CP700X)
• Bluetooth 2.1 BR/EDR and Bluetooth 5.0 LE (dual mode device)
• NFC
• Key Module KM600 optional (max. 2)
• Wall mountable

Detailed information to Bluetooth, Eddystone and NFC can be found here.

Key Module KM400

Key Module 400 (KM400)

• Optional paper labeled Key Module for OpenScape Desk Phone CP400
• 16 free programmable feature keys with LEDs
• Max. 2 modules per phone

Key Module KM600

Key Module 600 (KM600)

• Optional Display Key Module for OpenScape Desk Phone CP600
• High contrast monochrome TFT display
• 12 free programmable feature keys with LEDs
• 2 Navigation keys
• Max. 4 modules for the CP600
• Max. 2 modules for the CP600E
• Max. 2 modules for the CP700
• Max. 4 modules for the CP700X

Detailed feature description

Body

Display

Keys/LED

Interfaces

Applications

Technical data

Network and protocols

Acoustic

Administration

Security

Executive/Assistant Cockpit (SIP)

E/A Cockpit Overview

This sub-page describes the E/A Cockpit application, which is a solution for Executive/Assistant groups. It is based on the well known "Executive/Assistent" of the OpenScape 4000. The E/A Cockpit is implemented as an application hosted at the OpenScape UC Application Server using the "Send URL" Function of the OpenScape Desk Phone CP600. Together with OpenScape Voice DSS function keys a rich user interface is created for any Executive/Assistant combination. This application applies for SIP only.

For more details, please look here

Bluetooth Functions with Desk Phone CP

Bluetooth is a very comprehensive wireless feature to connect and use a various set of devices with a exceptional set of features.

Please have a look at <here> for more details.

Current software releases

OpenScape Desk Phone CP SIP

V1 R0 (discontinued)

V1 R1 (discontinued)

V1 R2 (discontinued)

V1 R3 (discontinued)

V1 R4 (discontinued)

V1 R5 (discontinued)

V1 R6 (discontinued)

V1 R7 (please update to the latest version)

Version	Release	Release date	Release note
V1	R7.8.0	07/16/2020	OpenScape Desk Phone CP V1 R7.8.0

OpenScape Desk Phone CP HFA

V1 R1 (discontinued please update to V1 R3)

V1 R2 (discontinued please update to V1 R3)

V1 R3 (Current)

To get an overview of all release notes for the OpenScape Desk Phone CP Phone IP Family see the History of all SIP Release Notes for SIP and History of all HFA Release Notes for HFA.

Interoperability Matrix

The intent of this interoperability matrix is to provide information with regards to the compatibility of various software releases of Desk Phone CP phone SW in conjunction with each relevant communication system and applications software release. It is not the intent of this interoperability matrix to provide any software availability information.

OpenScape Desk Phone CP SIP

The OpenScape Desk Phone CP SIP can be connected to the following systems:

Minimum Software versions with OpenScape Desk Phone CP600E support:

Minimum Software versions with OpenScape Desk Phone CP100-SIP support:

OpenScape Desk Phone CP HFA

CP100 HFA

CP200/205/400/600 HFA

CP600E HFA

Order Information

Power Supply Units, please see here
Remark: The same PSUs as already been used for OpenStage and Desk Phone IP Phones.

Accessories

This sub-page shows the accessories which are provided for the OpenScape Desk Phone CP phones, those are for instance headsets. For Accessories, please look here

Documentation

Information

• Product pictures, please look here
• Declaration of Conformity (DoC), please look here

Data Sheets

•   OpenScape Desk Phone CP Data Sheet
•   OpenScape Desk Phone CP Datenblatt
•   OpenScape Desk Phone CP fiche technique

Brochure

•   OpenScape Desk Phone CP Portfolio Brochure
•   OpenScape Desk Phone CP Portfoliobroschüre

Poster

•   OpenScape Desk Phone CP Portfolio Poster A1

User and Admin Documentation SIP
Administrator Documentation   English

•   OpenScape Desk Phone CP100/CP200/CP205/400/600/600E SIP, Administrator Documentation

User Documentation   English
CP100

•   OpenScape Desk Phone CP100 SIP, User Guide
•   OpenScape Desk Phone CP100 SIP, Quick Reference Guide

CP200/CP205

•   OpenScape Desk Phone CP200/CP205 SIP, User Guide
•   OpenScape Desk Phone CP200/CP205 SIP, Quick Reference Guide

CP400

•   OpenScape Desk Phone CP400 SIP, User Guide
•   OpenScape Desk Phone CP400 SIP, Quick Reference Guide

CP600/CP600E

•   OpenScape Desk Phone CP600/CP600E SIP, User Guide
•   OpenScape Desk Phone CP600E SIP, Quick Reference Guide
•   OpenScape Desk Phone CP600 SIP, Quick Reference Guide

Bedienungsanleitungen   Deutsch
CP100

•   OpenScape Desk Phone CP100 SIP, Bedienungsanleitung
•   OpenScape Desk Phone CP100 SIP, Kurzbedienungsanleitung

CP200/CP205

•   OpenScape Desk Phone CP200/CP205 SIP, Bedienungsanleitung
•   OpenScape Desk Phone CP200/CP205 SIP, Kurzbedienungsanleitung

CP400

•   OpenScape Desk Phone CP400 SIP, Bedienungsanleitung
•   OpenScape Desk Phone CP400 SIP, Kurzbedienungsanleitung

CP600/CP600E

•   OpenScape Desk Phone CP600/CP600E SIP, Bedienungsanleitung
•   OpenScape Desk Phone CP600E SIP, Kurzbedienungsanleitung
•   OpenScape Desk Phone CP600 SIP, Kurzbedienungsanleitung

User and Admin Documentation HFA
Administrator Documentation   English

•   OpenScape Desk Phone CP100/CP200/CP205/CP400/CP600E/CP600 Phone Administration HFA

User Documentation   English
CP100

•   OpenScape Desk Phone CP100 HFA Quick Reference Guide
•   OpenScape Desk Phone CP100 User Guide HFA - OpenScape Business

CP200/CP205

•   OpenScape Desk Phone CP200/CP205 HFA Quick Reference Guide
•   OpenScape Desk Phone CP200/CP205 User Guide HFA - OpenScape Business
•   OpenScape Desk Phone CP200/CP205 User Guide HFA - OpenScape 4000

CP400

•   OpenScape Desk Phone CP400 HFA Quick Reference Guide
•   OpenScape Desk Phone CP400 User Guide HFA - OpenScape Business
•   OpenScape Desk Phone CP400 User Guide HFA - OpenScape 4000

CP600/CP600E

•   OpenScape Desk Phone CP600E HFA Quick Reference Guide
•   OpenScape Desk Phone CP600 HFA Quick Reference Guide
•   OpenScape Desk Phone CP600/600E User Guide HFA - OpenScape Business
•   OpenScape Desk Phone CP600/CP600E User Guide HFA - OpenScape 4000

Bedienungsanleitungen   Deutsch
CP100

•   OpenScape Desk Phone CP100 HFA OpenScapeBusiness Schnelleinstieg

CP200/CP205

•   OpenScape Desk Phone CP200/CP205 HFA Schnelleinstieg
•   OpenScape Desk Phone CP200/CP205 Bedienungsanleitung HFA - OpenScape Business
•   OpenScape Desk Phone CP200/CP205 Bedienungsanleitung HFA - OpenScape 4000

CP400

•   OpenScape Desk Phone CP400 HFA Schnelleinstieg
•   OpenScape Desk Phone CP400 Bedienungsanleitung HFA - OpenScape Business
•   OpenScape Desk Phone CP400 Bedienungsanleitung HFA - OpenScape 4000

CP600/CP600E

•   OpenScape Desk Phone CP600E HFA Schnelleinstieg
•   OpenScape Desk Phone CP600 HFA Schnelleinstieg
•   OpenScape Desk Phone CP600/CP600E Bedienungsanleitung HFA - OpenScape Business
•   OpenScape Desk Phone CP600/CP600E Bedienungsanleitung HFA - OpenScape 4000

Multilingual

•   OpenScape Desk Phone CP100 Installation and Quick Reference, Installationsanleitung
•   OpenScape Desk Phone CP200/CP205, Installation and Quick Reference, Installationsanleitung
•   OpenScape Desk Phone CP400, Installation and Quick Reference, Installationsanleitung
•   OpenScape Desk Phone CP600E, Installation and Quick Reference, Installationsanleitung
•   OpenScape Desk Phone CP600, Installation and Quick Reference, Installationsanleitung

Wall Mount Kit Installation Guide / Wandhalterung Installationsanleitung

•   OpenScape Desk Phone CP100 Wall Mount Kit Installation Guide, Wandhalterung Installationsanleitung
•   OpenScape Desk Phone CP200 CP205 CP600 CP600E Wall Mount Kit Installation Guide, Wandhalterung Installationsanleitung

Key Labeling Tool

Labeling Tool in English
Tool zur Tastenbeschriftung in Deutsch

New for CP200/205/400: The paper label for the keys can be downloaded from the user using the Web Based Management from the phone.

Please open the Web Based Management, go to 'User Settings -> Phone -> Phone Keys or Key module'

You can label the keys with your computer. A download link at the bottom of the list generates a file. Please import the file with word and print out the generated key label.

Remark: This does not work with the 'Microsoft Internet Explorer'.

Training

  English

• OpenScape Desk Phone CP Family - Sales Training (ODPCPFMSDV)
  

Remark: For participation and booking a myTraining-Account is required.
  Deutsch

• OpenScape Desk Phone CP Familie - Vertriebs-Training (ODPCPFMSDV)
  

Hinweis: Für die Teilnahme und Buchung benötigen Sie einen myTraining-Account.

Firmware / Software

The Application software of the OpenScape Desk Phone CP phones can be transferred to the phone:

• using FTP or HTTPS method.
• using Deployment Service.
• using WBM phone interface.

Mass deployment

See Mass Deployment.

End User License Agreement (EULA)

The OpenScape Desk Phone CP phones use Open Source Software. The model specific end user license agreement (EULA) and License terms can be found on that page OpenScape Desk Phone CP EULA

Open Source Software used in the product

The Open Source Software can be downloaded from the OpenScape Desk Phone CP Open Source Software V1 page.

Contact us

  New! OpenScape Desk Phone CP Family
  New! OpenScape Desk Phone CP Family
  Neu! OpenScape Desk Phone CP Produktfamilie

See also

OpenScape Desk Phone CP Frequently Asked Questions (FAQs)

• sub-page provides additional information to the OpenScape Desk Phone CP phones

OpenScape Desk Phone power supply and PoE classes

• sub-page provides required power supply and PoE classes of phones and accessories

• Devices
• OpenScape Voice