Views

Difference between revisions of "CallBridge Collection"

The Wiki of Unify contains information on clients and devices, communications systems and unified communications. - Unify GmbH & Co. KG is a Trademark Licensee of Siemens AG.

Jump to: navigation, search
Line 3: Line 3:
 
The '''CallBridge Collection''' is a suite of specific [[CorNet]] TS '''T'''API '''S'''ervice '''P'''roviders (CorNet TS TSPs) grouped as a small powerful middleware application that provides open interfaces to implement [[1st Party]] Computer Telephony Integration ([[CTI]]).
 
The '''CallBridge Collection''' is a suite of specific [[CorNet]] TS '''T'''API '''S'''ervice '''P'''roviders (CorNet TS TSPs) grouped as a small powerful middleware application that provides open interfaces to implement [[1st Party]] Computer Telephony Integration ([[CTI]]).
  
The three Telephony Service Providers of CallBridge Collection are:
+
== Telephony Service Providers of CallBridge Collection ==
  
 
* [[#CallBridge TS Providers|CallBridge IP]], through IP network connection ([[LAN]] cable), can control:
 
* [[#CallBridge TS Providers|CallBridge IP]], through IP network connection ([[LAN]] cable), can control:
Line 18: Line 18:
 
*** optiset E Control adapter
 
*** optiset E Control adapter
  
=== Compatibility Matrix ===
+
== Compatibility Matrix ==
  
 
The table below shows a general compatibility matrix of each CallBridge TSP regarding specific components of:
 
The table below shows a general compatibility matrix of each CallBridge TSP regarding specific components of:
Line 48: Line 48:
 
|}
 
|}
  
=== Phone supporting matrix ===
+
== Phone supporting matrix ==
 +
 
 
The table below shows the compatibility matrix of each CallBridge TSP regarding used workpoint:<br\>
 
The table below shows the compatibility matrix of each CallBridge TSP regarding used workpoint:<br\>
 
* Family or specific model
 
* Family or specific model
Line 204: Line 205:
 
<references />
 
<references />
  
=== Current software releases ===
+
== Current software releases ==
  
 
{| {{DefaultTable}}
 
{| {{DefaultTable}}

Revision as of 09:14, 9 July 2009

File:CallBridge Collection.png
CallBridge Collection overview

The CallBridge Collection is a suite of specific CorNet TS TAPI Service Providers (CorNet TS TSPs) grouped as a small powerful middleware application that provides open interfaces to implement 1st Party Computer Telephony Integration (CTI).

Telephony Service Providers of CallBridge Collection

  • CallBridge IP, through IP network connection (LAN cable), can control:
  • CallBridge TU, through a USB connection (USB cable), can control:
    • OpenStage T (UP0/E) family (workpoint with USB slave port is mandatory)
    • optiPoint 500 (UP0/E) family
    • optiPoint 600 office (UP0/E)
  • CallBridge TA, through a Serial COM connection (V.24 cable), can control
    • optiset E phones (UP0/E) family, indifferently equipped with:
      • optiset E Data adapter
      • optiset E Control adapter

Compatibility Matrix

The table below shows a general compatibility matrix of each CallBridge TSP regarding specific components of:

  • HiPath communication system family
  • HiPath Integrated Gateway family
  • CallBridge Collection's workstation Operative System
Component CallBridge IP CallBridge TU CallBridge TA
HiPath Communication System HiPath 2000 V1.0<br\>HiPath 2000 V2.0 (>= R5)<br\>HiPath 3000 V3.0 (>= SMR09)<br\>HiPath 3000 V4.0 (>= SMR02)<br\>HiPath 3000 V5.0 (>= SMR03)<br\>HiPath 3000 V6.0<br\>HiPath 3000 V7.0 (>= R5)<br\>HiPath 4000 V1.0 (>= SMR12)<br\>HiPath 4000 V2.0<br\>HiPath 4000 V3.0<br\>HiPath 4000 V4.0 (>= R2)<br\>HiPath OpenOffice ME V1.0 (>= R3)<br\>HiPath OpenOffice EE V1.0 (>= R1)<br\><br\><br\> <br\><br\>HiPath 3000 (All)<br\><br\><br\><br\><br\>HiPath 4000 (All)<br\><br\><br\><br\><br\><br\>Hicom 100 E (>= V2.0.1)<br\>Hicom 150 E / H<br\>Hicom 300 E / H<br\>HiPath AllServe 150 <br\><br\>HiPath 3000 (All)<br\><br\><br\><br\><br\>HiPath 4000 (All)<br\><br\><br\><br\><br\><br\>Hicom 100 E (>= V2.0.1)<br\>Hicom 150 E / H<br\>Hicom 300 E / H<br\>HiPath AllServe 150
HiPath Integrated Gateway HiPath HG1500 V2.0 (>= SMR24)<br\>HiPath HG1500 V3.0 (>= SMR02)<br\>HiPath HG1500 V5.0<br\>HiPath HG1500 V6.0<br\>HiPath HG1500 V7<br\>HiPath HG3530 V1.0<br\>HiPath HG3530 V2.0<br\>
Workstation Operative System<br\>(Microsoft) Windows 2003 Server<br\>Windows XP Professional (SP2)<br\>Windows 2000 Server (>= SP2)<br\>Windows 2000 Professional (>= SP2)<br\>Windows NT 4.0 Professional (SP6)<br\>Windows ME<br\>Windows 98 SE<br\> Windows 2003 Server<br\>Windows XP Professional (SP2)<br\>Windows 2000 Server (>= SP2)<br\>Windows 2000 Professional (>= SP2)<br\><br\>Windows ME<br\>Windows 98 SE<br\> Windows 2003 Server<br\>Windows XP Professional (SP2)<br\>Windows 2000 Server (>= SP2)<br\>Windows 2000 Professional (>= SP2)<br\>Windows NT 4.0 Professional (SP6)<br\>Windows ME<br\>Windows 98 SE<br\>

Phone supporting matrix

The table below shows the compatibility matrix of each CallBridge TSP regarding used workpoint:<br\>

  • Family or specific model
  • Operating mode (HFA CorNet IP or Up0/E) used by HiPath systems
  • Physical interface (LAN, USB or Serial) used for connection to 1st Party workstation
Workpoint Operating mode Interface CallBridge TA CallBridge TU CallBridge IP
OpenStage [1] HFA (CorNet IP) IP No No Yes
OpenStage 80 [2] UP0/E USB No Yes No
OpenStage 60 [2] UP0/E USB No Yes No
OpenStage 40 [3] UP0/E USB No Yes No
optiPoint 410 entry [4] HFA (CorNet IP) IP No No Yes
optiPoint 410 economy [4], optiPoint 420 economy [4] HFA (CorNet IP) IP No No Yes
optiPoint 410 economy plus [4] , optiPoint 420 economy plus [4] HFA (CorNet IP) IP No No Yes
optiPoint 410 standard [5], optiPoint 420 standard [5] HFA (CorNet IP) IP No No Yes
optiPoint 410 advance [5], optiPoint 420 advance [5] HFA (CorNet IP) IP No No Yes
optiPoint 600 office [5] HFA (CorNet IP) IP No No Yes
optiPoint 500 basic [4] UP0/E USB No Yes No
optiPoint 500 standard [5] UP0/E USB No Yes No
optiPoint 500 standard SL (US only) [5] UP0/E USB No Yes No
optiPoint 500 advance [5] UP0/E USB No Yes No
optiPoint 600 office [5] UP0/E USB No Yes No
optiset E basic [4] UP0/E Serial (V.24)[6] Yes No No
optiset E advance [4] UP0/E Serial (V.24)[6] Yes No No
optiset E advance plus [5] UP0/E Serial (V.24)[6] Yes No No
optiset E conference [5] UP0/E Serial (V.24)[6] Yes No No
optiset E memory [5] UP0/E Serial (V.24)[6] Yes No No

  1. OpenStage HFA V1 phones with R3 loadware version or newer are required.
  2. 2.0 2.1
    OpenStage 60/80 T V1 phones with R3 loadware version or newer are required.

  3. OpenStage 40 T V1 phone with R0.16.0 loadware version or newer are required.
  4. 4.0 4.1 4.2 4.3 4.4 4.5 4.6 4.7
    These workpoints have the On-hook dialing feature, but not Handsfree functionality.
    This means that user can only answer an incoming call or establish a connection to the remote station by manually lifting the handset.
  5. 5.00 5.01 5.02 5.03 5.04 5.05 5.06 5.07 5.08 5.09 5.10 5.11
    These workpoints have both On-hook dialing and Handsfree features as well as a Loudspeaker key.
    This means that user can make a call without needing to operate the phone manually.
  6. 6.0 6.1 6.2 6.3 6.4
    Required additional optiset E Data adapter or optiset E Control adapter.

Current software releases

Software version Release Date Release Note Download
V2 R1.2.0 30/10/2008 Release Note for V2 R1.2.0 SEBA
V2 R0.16.1 08/06/2008 Release Note for V2 R0.16.1 SEBA

To get an overview of all release notes about CallBridge Collection see history of all Release Notes.

CallBridge TS Providers

CallBridge IP

This is a TAPI Service Provider for PC-based telephony with an optiPoint 410/420 or optiPoint 600 (IP mode) over LAN.

CallBridge TU

...

CallBridge TA

...

Documentation

How To

Suitable task descriptions with links to corresponding procedures in the How To article(s)

Whitepapers

Suitable white paper document titles with links to the corresponding White Paper article(s)

See also

Suitable links to articles/categories in this wiki

External links

Suitable links to external web pages