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optiPoint 410/420 S Release Notes

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The optiPoint 410/420 S Release Notes help you to find, in descending order:

  • New implemented features
  • Corrected bugs
  • Known and still open issues (eventually with workarounds)

for each optiPoint 410/420 SIP software version considered.

Software versioning / naming

A new software versioning scheme was introduced, it requires that a new versioning name should be adopted for each software product.
Software product version will be now identified with the string:

V x[.y] R m.f.h

in which field:

  • x[.y] denotes the Major release level
  • m denotes the Minor release level
  • f denotes the Fix release level
  • h denotes the Hotfix level


This naming convention scheme does not imply any naming requirements for file / files available.


More informations on the New Software Versioning scheme wiki page.

SIP V7

For general information see optiPoint 410/420 S general information to SIP V7.0.

V7 R5.9.0

What’s New?

ID Summary
- -

Fixed Bugs

ID Summary
NA05376808 Keyset line blocked, when both sites terminating in parallel or when terminating and selecting again in a rapid sequence
NA04940991 Phone reboot through malformed 802.1x EAP packet sent by a network device on second LAN-port
NA04484922 Plug&Play not possible when using two Self Labeling Key Modules with all configured keys
NA04535432 SIP 603 Decline message after port increments (OpenStage SIP-based failure)


Known & Open Issues (date: 31/08/2010)

ID Summary Workaround
NA05103751 Reset of user data leads to reset of some data which access is restricted for the administrator Do not perform a user data reset.


V7 R5.7.0

What’s New?

ID Summary
- -

Fixed Bugs

ID Summary
NA04302197 Speech-Path delay when incoming call is answered via CTI-application
NA03982498 pickup group NOTIFY not correctly displayed when containing "&" (OpenStage SIP-based case which was caused by a non-xml-conform NOTIFY sent by OSC Voice; OSC Voice will change behaviour in future releases; optiPoint is now able to handle the old and the new format)
NA04369772 high Round Trip Delay reported in QoS – improvements on optiPoint (mistaken RTCP packet of RG8700 message caused the wrong calculation, optiPoint was improved for this situation)
NA04431322 Phone get confused in a specific scenario/message flow in HPPC environment (OpenStage SIP-based case )


Known & Open Issues (date: 28/05/2010)

ID Summary Workaround
NA04535432 SIP 603 Decline message after port increments (OpenStage SIP-based failure) -
NA04484922 Plug&Play not possible when using two Self Labeleing Key Modules with all configured keys -
NA04565878 Sporadically high values in QDC-traps / held party does not send QDC-trap -


V7 R5.6.0

What’s New?

ID Summary
- -

Fixed Bugs

ID Summary
NA03944633 mobility after plug&play problem with basic e164
NA04075826 Nonce count not incremented for Digest Authentication


Known & Open Issues (date: 01/03/2010)

ID Summary Workaround
NA04302197 Speech-Path delay when incoming call is answered via CTI-application answer call via telephone/headset-key


V7 R5.5.0

What’s New?

ID Summary
RQ00030245 optiPoint SIP: Support of US English on the User Interface - implemented in Language Package 2 / default country setting of Language Package 1 changed to United Kingdom and Language Package 2 to United States
RQ00027702 Additional Improvements for Display Controller Replacement

Fixed Bugs

ID Summary
NA03836814 no audible ring for keyset call coming from hold
NA04002407 oP410 entry: Voice message center not called when pushing voice mail button
NA04019963 phone is playing noisy tone when using a specific CTI-application in combination with call recording feature


Known & Open Issues (date: 22/12/2009)

ID Summary Workaround
NA03944633 mobility after plug&play problem with basic e164 -
NA04075826 Nonce count not incremented for Digest Authentication -

V7 R5.4.0

What’s New?

ID Summary
- -

Fixed Bugs

ID Summary
NA03929369 optiPoint 4x0 S can crash in carrier environment pickup group scenario after time
NA03838707 phone not sending ntp request althoug ntp-server is configured and displayed; xml-part of phone-config file is empty
NA03879529 voice recording not possible after consultation with CTI-application
NA03917154 fast user handling: no speech path when pushing tick button two times very fast at the end of consultation call
NA03932409 call display name/number not on after reactivation of feature access


Known & Open Issues (date: 16/10/2009)

ID Summary Workaround
NA03836814 no audible ring for keyset call coming from hold -
NA03944633 mobility after plug&play problem with basic e164 -
NA03977485 boss cannot pickup call held by keyset (not pickup group scenario) -
NA03972037 phone does not support SDP-Session Attribute “inactive” -
NA04002407 oP410 entry: Voice message center not called when pushing voice mail button configure an additional confirm button and push this one after pushing the voice mail button or configure an additional repertory dialing key button with destination voice mail center and push this repertory dialing key button when voice mail button is flashing
NA04019963 phone is playing noisy tone when using a specific CTI-application in combination with call recording feature don't use the CTI-application and the phone will not play a noisy tone

V7 R5.3.0

What’s New?

ID Summary
RQ00027501 call-forwarding break-through when called party has forwarded to calling party

Fixed Bugs

ID Summary
NA03640147 No correct handle of hold calls with QdC
NA03809105 phone does not send register message when SIP-password was set and (later) removed
NA03776423 AICS-key: mute on is taken over for next call
NA03831262 improvements for announcement cut because of ringback tone played
NA03860995 halfway/no speech in HiQ-environment through 183 SDP message


Known & Open Issues (date: 06/09/2009)

ID Summary Workaround
NA03836814 no audible ring for keyset call coming from hold -
NA03838707 phone not sending ntp request althoug ntp-server is configured and displayed; xml-part of phone-config file is empty delete and set the ntp server again
NA03879529 voice recording not possible after consultation with CTI-application do not use CTI in combinition with call-recording feature
NA03917154 fast user handling: no speech path when pushing tick button two times very fast at the end of consultation call push the button one times, that should be enough to reconnect
NA03912988 no speech path when keyset-hold take over -
NA03905201 phone reacts 486 BUSY HERE although it should be idle -

V7 R5.2.0

What’s New?

ID Summary
RQ00027702 optiPoint 4x0 support of new display controller
RQ00022636 Ability to manage (enable/disable) integrated LAN-switch
RQ00028608 Support of Portugues Brazil in Language Pack 2

Fixed Bugs

ID Summary
NA03700146 exception when using dialled call log
NA03751066 installed netboot version not visible in Deployment Service
NA03706254 keyset phone not ringing when NOTIFY manual-hold timeout message is coming for a held call
NA03755548 ANONYMOUS-name calls are not stored in missed call log


Known & Open Issues (date: 06/09/2009)

ID Summary Workaround
NA03640147 No correct handle of hold calls with QdC -
NA03809105 phone does not send register message when SIP-password was set and (later) removed factory reset the phone
NA03776423 AICS-key: mute on is taken over for next call press mute key twice during the new call
NA03826259 no busy tone on op420advance when calling a busy phone -
NA03831262 announcement cut because of ringback tone played -

V7 R4.2.0

What’s New?

ID Summary
- -

Fixed Bugs

ID Summary
NA03633999 Broadcast Storm makes the phone unusable
NA03652278 No caching of DNS-response for TTL > 1 hour
NA03620506 Problem with DHCP-Decline from Phone when IP is already in use
NA03627790 Group Pickup new call beep not played for line/dss-key
NA03688188 no ring back tone when calling via gateway with PreAuth-Code (in TLS+SRTP-scenario)


Known & Open Issues (date: 02/09/2009)

ID Summary Workaround
NA03640147 No correct handle of hold calls with QdC -
NA03705057 call take over via dss-key -> blocked line -
NA03700146 exception tSIPTelCtl when Hot Desking and using repeat dial list -
NA03706254 phone not ringing when manual-hold is timed out -

V7 R4.1.0

What’s New?

ID Summary
RQ00027350 Replace "HiPath 8000" with "OpenScapeVoice”
RQ00027364 End of Life of USB Controller for optiPoint advance phones
RQ00027519 Enhance Endpoint Survivability Operation
RQ00027597 Factory Reset via DLS (CR-realization on DLS is in work)
RQ00027936 Trademark License Reference optiPoint part I
RQ00027939 Upgrading netboot-Boadloader via DLS

Fixed Bugs

ID Summary
NA03330043; NA03462115 Switch Port deact. because of mirrored STP
NA03424956 DLS - Problem with the Mobility- mismatch
NA03513270 Security Scan – TAKS NOT RUNNING: tSnmpd
NA03535392 Phone WBM Problem if key is labeled with ‘
NA03513337 display ID not shown in connection to state key
NA03561373 MoH remains active if Feature access is removed
NA03595294 LED not OFF when RACF is disabled
NA03320958 late re-registration problem again


Known & Open Issues (date: 02/09/2009)

ID Summary Workaround
NA03443859 TLS - 200OK not answered - no call possible -
NA03633999 Broadcast Storm use a version <= V7 R2.3.0
NA03615823 tls rejected with alert (bad record mac) -
NA03631774 no payload while PUG with oP410 entry (?) -
NA03640147 No correct handle of hold calls with QdC -
NA03652278 No caching of DNS-response -

V7 R3.2.0

What’s New?

ID Summary
RQ00026790 Do not update display of called party number

Fixed Bugs

ID Summary
NA03008271 "Use DLS" not checked when DNS-name is used
NA03090420 survivability not shown after re-registration
NA03262365 several exception reboots
NA03263810 changing feature key phone like a christmas tree
NA03422036 remote access call forwarding not working for DTMF via repertory dialing key
NA03454370 reboot exception tQDC
NA03470915 headset disconnect when switching from handset
NA03490555; NA03538543; NA03542522; NA03589103 Phone freeze in while idle state
NA03492926 locks up when dial timer and Mobility has expired
NA03496667; NA03593768; NA03597683 Phone delay for answering server messages
NA03521214 Discovery/CCSI - Dropped call issue
NA03524554 uneven timezone values, like 5,5, not accepted
NA03554131 DLS: no (de)subscription for pickup group
NA03580739 problem with DNS-SRV-answer where TTL>24h
NA03615823 TLS-comdasys problem
NA03607152 limited Mode, Phone sends a flood of Registrations & blocks


Known & Open Issues (date: 11/28/2008)

ID Summary Workaround
NA03330043; NA03462115 switchport deactivated because of mirrored STP-message -
NA03424956 DLS problem with mobility-mismatch -
NA03443859 TLS - 200OK not answered - no call possible -
NA03415488 auto answer not working (genesys) -
NA03513270 Security Scan - exception reboot -
NA03535392 Phone WBM Problem if key is labeled with ‘ -
NA03513337 display ID not shown in connection to state key -
NA03561373 MoH remains active if Feature access is removed -
NA03587555 call gets lost without user action -

V7 R2.3.0

What’s New?

ID Summary
RQ00027307 Reduce Group Call Pickup cuth-through delay (step2)

Fixed Bugs

ID Summary
NA03382559 Sporadically ringbacktone is not played
NA03467149 transfer offered when transfer not possible
NA03379445 mob.disabled forced logoff while call
NA03479882 version 7 did not display the # of messages
NA03399153 pickup-group delay about 2,5s
NA03320958 late re-reg. if expiration value is small

Known & Open Issues (date: 10/10/2008)

ID Summary Workaround
NA03008271 "Use DLS" not checked when DNS-name is used use ip-address for DLS
NA03090420 survivability not shown after re-registration -
NA03263810 changing feature key phone like a christmas tree reboot the phone
NA03301964 busy tone during calls -
NA03330043 switchport deactivated because of mirrored STP-message -
NA03422036 remote access call forwarding not working for DTMF via repertory dialing key -
NA03424956 DLS problem with mobility-mismatch -
NA03454370 reboot exception tQDC -
NA03443859 TLS - 200OK not answered - no call possible -
NA03470915 headset disconnect when switching from handset hold down the headset button while hooking on handset
NA03490555 Phone freeze in while idle state -
NA03496667 Phone delay for answering server messages -
NA03415488 auto answer not working (genesys) -
NA03524554 uneven timezone values, like 5,5, not accepted setup the time manual and not via timeserver
NA03492926 locks up when dial timer and Mobility has expired -
NA03513270 Security Scan - exception reboot -

V7 R2.2.0

What’s New?

ID Summary
RQ00021476 AICS Zip Tone
RQ00022322 Siemens EndPoint support for the SIP retry-after

Fixed Bugs

ID Summary
NA03081020 802.1xEAPOL Authentication fails
NA03258564 incorrect work of hold-feature with genesys
NA03296601 alerting DSS-key causes no speech-path
NA03332463 country-setting between DLS and phone are not correct
NA03379445 mobility login while in a call leds to misbehaviour
NA03386838 problem with "Umlaute" (ä, ö, ü) in pickgroup notification

Known & Open Issues

ID Summary Workaround
NA03008271 "Use DLS" not checked when DNS-name is used use ip-address for DLS
NA03090420 survivability not shown after re-registration -
NA03263810 changing feature key phone like a christmas tree reboot the phone
NA03267920 phone returns busy for DSS-pickup -> line select failure -
NA03301964 busy tone during calls -
NA03320958 late re-registration if expiration value is small use a greater expiration value
NA03330043 switchport deactivated because of mirrored STP-message -
NA03382559 sporadically ringback-tone is not played -
NA03399153 pickup-group delay -
NA03399216 phone reject CANCEL with 404 NOT FOUND -
NA03422036 remote access call forwarding not working for DTMF via repertory dialing key -
NA03424956 DLS problem with mobility-mismatch -
NA03452988 call disconnect because of codec-negotiation -
NA03454370 reboot exception tQDC -
NA03467149 transfer offered when transfer not possible -
NA03443859 TLS - 200OK not answered - no call possible -
NA03470915 headset disconnect when switching from handset hold down the headset button while hooking on handset
NA03479882 version 7 did not display the number of voice messages -

V7 R1.6.0

What’s New?

ID Cluster Title Summary
- - - -

Fixed Bugs

ID Cluster Summary
... ... ...

Known & Open Issues

ID Summary Workaround
... ... ...

V7 R1.5.0

What’s New?

ID Cluster Summary
- - - -

Fixed Bugs

ID Cluster Summary
NA03041663 Wrong call log entries
NA02692916 possible to dial suppressed numbers
NA03236187 ComAssistant/OpenStage: Wrong Party Retrieved
NA03095121; NA03212567 Repertory Key for DTMF does not work
NA03108198 User gets dialtone after callback is answ.
NA03196941 phone stucks when using hold-function
NA03267940 Line is active
NA03320958 late re-registration message

Known & Open Issues

ID Summary Workaround
NA03334773 Problem with display refresh
NA03090420 Surv. mode not shown after re-registration
NA03163721 executive override not working with TLS&SRTP
NA03258564 incorrect work of hold-feature with genesys
NA03301964 Busy tone during calls
NA03267920 Phone returns busy after DSS Pickup -> LSF
NA03267901 Phone sends Notify but no Invite
NA03267924 Unknown Reason caused LSF
NA03267979 Unknown Reason causes LSF - No.2
NA03267976 Unknown Reason causes LSF - No. 3
NA03263810 changing feature key phone like a “xmas tree”
NA03330043 Switch Port deactivated because of mirrored STP
NA03296807 TLS/SRTP phone reboots when optiClient holds
NA03344416 phone reboots in dual-registration survivability
NA03296601 alerting DSS-key causes no speech-path
NA03008271 "use DLS" not checked when DNS name is used
NA03379445 MOB login while in a call leads to misbehaviour
NA03382559 Sporadically ringbacktone is not played
NA03386838 Problem with umlauts & PUG

V7 R1.3.0

What’s New?

ID Cluster Title Summary
RQ00026067 / RQ00026068 802.1x EAPOL Logoff for non 802.1x enabled phone
RQ00025482 no call pickup possible via DSS-key (different numbering plan)
SNMP-Traps while Line-Select-Failure occurance
RQ00023920 Danish, Finnish, Swedish & Norwegian language display text
RQ00024554 Latvian language display text
RQ00025421 Czech language display text

Fixed Bugs

ID Cluster Summary
NA03308920 Phones frreze in when 8k down and call is made
NA03285033 Phones freeze in sporadicly
NA03275623 reboot when calling invalid number on 2nd line
NA03260124 phone freezing in survivability mode (dual reg)
NA03250621 No primary registration after survivability
NA03234412; NA03240416 keyset rebooting when incom. Call
NA03232516 phone locks up and resstart
NA03229840 phone not register when phone name contains comma
NA03227789 MAC plug&play not working with op410ent
NA03226000 "microphone disable" via DLS not possible
NA03216473 Toggling quickly between calls reboots optiPoint
NA03216471 Unable to pickup call placed on hold when 2n
NA03212739 2nd call on 2nd line w/o payload
NA03177585 First line not released, when call on scnd line
NA03055127 No correct recreate of archived IP-Dev
NA03272081 No outgoing / incoming call
NA03267967; NA03142269 Call disconnect without user action
NA03123903 SDP: Connection port is set to zero
NA03228019 op410 won't use its backup server (proxy)

Known & Open Issues

ID Summary Workaround
NA03008271 "use DLS" not checked when DNS name is used
NA03095121 Repertory Key for DTMF does not work
NA03108198 User gets dialtone after callback is answ
NA03163721 executive override not working with TLS&SRTP
NA03196941 phone stucks when using hold-function
NA03267901 Phone sends Notify but no Invite
NA03267920 Phone returns busy after DSS Pickup -> LSF
NA03267924 Unknown Reason caused LSF
NA03267940 Line is active
NA03296807 TLS/SRTP phone reboots when optiClient holds
NA03301964 Busy tone during calls
NA03313343 CS50 / HeadsetKey does not work on oP SIP
NA03320958 late re-registration message
NA03330043 Switch Port deactivated because of mirrored STP
NA03344416 phone reboots in dual-registration survivability
NA02692916 possible to dial suppressed numbers
NA03041663 Wrong call log entries
NA03090420 Surv. mode not shown after re-registration
NA03258564 incorrect work of hold-feature with genesys
NA03263810 changing feature key phone like a “xmas tree”
NA03267976 Unknown Reason causes LSF - No. 3
NA03267979 Unknown Reason causes LSF - No.2

V7 R0.16.0

What’s New?

ID Cluster Title Summary
Displaying of padlock icon (for a secure call) when call is established – not while phone is ringing.
Feature connectivity check: server-header is now checked – if server does not support the feature, it will not be used even connectivity check is enabled

Fixed Bugs

ID Cluster Summary
NA03113492 phone reboots after the third local conference
NA03102655 Vol. change while ringing has impact on behave.
NA03178471 wrong translation for password in dutch UI
NA03035019 changing key layer LED for CF not longer illumine
NA02987162 dns-ip not displayed when option 015 not send

Known & Open Issues

ID Summary Workaround
NA03234474 optiPoint Phone receives callback
NA03234412 keyset rebooting when incoming call
NA03232516 phone locks up and restarts
NA03227789 MAC plug&play not working with op410ent
NA03226000 “microphone disable” via DLS not possible
NA03216473 toggling quickly between calls reboots optiPoint
NA03216471 unable to pickup call placed on hold when 2nd
NA03212739 2nd call on 2nd line w/o payload
NA03205967 no line key lit, no incoming calls
NA03198047 not possible to make a 3PCC consultation
NA03177585 first line not release, when call on scnd line
NA03177584 phone ringing although call is answered
NA03163721 executive override not working with TLS&SRTP
NA03142269 call disconnect without user action
NA03127831 Phone answers with 404NOT Found on NOTIFY for CFW
NA03123903 SDP: connection port is set to zero
NA03108198 user gets dialtone after callback is answ
NA03095121 Repertory Key for DTMF does not work
NA03008271 “use DLS” not checked when DNS name is used
NA03005910 phone restart on heavy load
NA03090420 Surv. mode not shown after re-registration
NA03084083 key click delay when using inbound dtmf
NA03041663 wrong call log entries
NA02692916 possible to dial suppressed numbers

V7 R0.15.0

What’s New?

ID Cluster Title Summary

Fixed Bugs

ID Cluster Summary
NA02964272 System configured CFW, after reboot LED not work
NA02991983 System configured CFW, after reboot LED not work

Known & Open Issues

ID Summary Workaround
NA03095121 Repertory Key for DTMF does not work
NA03146832 phone get blocked through LK + holding
NA03127831 Phone answers with 404NOT Found on NOTIFY for CFW
NA03113492 phone reboots after the third local conference
NA02987162 dns-ip not displayed when option 015 not send

V7 R0.14.0

What’s New?

ID Cluster Title Summary
RQ00023580 Phones lose registration - reported in G91602
RQ00023314 Incorporation of enhanced G.729 audio parameters
RQ00022133 Password encryption in config file
RQ00023197 Transfer on optiPoint 410 entry

Fixed Bugs

ID Cluster Summary
NA02991983 OP420 with Key clicks and inband DTMF w/o audio
NA02843044 Upgrade via NetBoot not possible (from HFA to SIP)
NA02692916 Possible to dial suppressed numbers

Known & Open Issues

ID Summary Workaround
NA03095121 Repertory Key for DTMF does not work

V7 R0.13.0

What’s New?

ID Cluster Title Summary

Fixed Bugs

ID Cluster Summary
NA02952565 Ringback and unavailable tone at the same time (from V6)
NA02952651 while blind transfer only one codec is offered (from V6)
NA02977062 realm-id too long -> phone 3x reboot -> crash!
NA02948060 forwarding key ON after offhook – onhook (from V6)
NA02999389 SOLV31:keyset reservation NOTIFY not sent v.Proxy

Known & Open Issues

ID Summary Workaround
NA02843044 Upgrade via NetBoot not possible (from HFA to SIP) Using HiPath DLS or FTP via WBM

V7 R0.11.0

What’s New?

ID Cluster Title Summary
RQ00024037 Enhance Support for P-Asserted indication header on the SIP UA

Fixed Bugs

ID Cluster Summary

Known & Open Issues

ID Summary Workaround
NA02843044 Upgrade via NetBoot not possible (from HFA to SIP) Using HiPath DLS or FTP via WBM
NA02999389 SOLV31:keyset reservation NOTIFY not sent v.Proxy
NA03023063 optiPoint 410 S entry model does NOT support E.164 Plug&Play registration
NA02977062 realm-id too long -> phone 3x reboot -> crash! use a shorter realm-id

V7 R0.10.0

What’s New?

ID Cluster Title Summary
RQ00023322 Display on Missed Calls controllable via HiPath DLS
RQ00023107 Transfer on Hangup
RQ00024033 enhance support for ST-secure

Fixed Bugs

ID Cluster Summary
NA02841960 mobile user lost audible secure call indication

Known & Open Issues

ID Summary Workaround
NA02843044 Upgrade via NetBoot not possible (from HFA to SIP)

SIP V6

For general information see optiPoint 410/420 S general information to SIP V6.0.

V6 R3.69.0

What’s New ?

ID Cluster Title Summary
Display Remote-Party-ID support added

Fixed Bugs

ID Cluster Summary
NA02956296 Garbage displayed on Optipoint after alternate
NA02952565 Ringback and unavailable tone at the same time
NA02991983 OP420 with Key clicks and inband DTMF w/o audio
NA02964272 System configured CFW, after reboot LED not work
NA02952651 While blind transfer only one codec is offered
NA03048762 audio lvl go down & up on spkr phone conf/roll
NA03047156 2nd lvl will re-write the lable on the 1st lvl
NA03048775 Phantom Ringing
NA02977062 realm-id too long -> phone 3x reboot -> crash!
NA02896831 Call out of the call log sometimes not possible
NA02948060 forwarding key stays ON after offhook - onhook
NA02692916 Possible to dial suppressed numbers
NA03045161 dislpay background light remains on

Known & Open Issues

ID Summary Workaround
NA03048041 Phone sends wrong Digest authentication
NA03107298 Sometimes DTMF is not possible
NA03078263 Call Pickup not poss. if g729 only is offered
NA03008271 "use DLS" not checked when DNS name is used
NA02987162 dns-ip not displayed when option 015 not send
NA02985520 Phone shows line select failed
NA02977005 Phone keeps on sending "200 OK, with SDP"
NA03095261 CFNR in 8k causes reboot on the phone
NA03090420 Surv. mode not shown after re-registration
NA03084083 key click delay when using inbound dtmf
NA03041663 Wrong call log entries
NA03035019 changing key layer LED for CF not longer illumina
NA02996026 Optipoint ignores second entry in DNS record
NA02871668 Call disconnected when +/- keys // handsfree&bsy

V6 R3.68.0

What’s New ?

ID Cluster Title Summary
RQ00023580 IP Phones lose registration (reported in G91602) Workaround for certain customer specific network components
RQ00023314 Audio Incorporation of enhanced G.729 audio parameters Further improvement of audio quality when using G.729
RQ00022133 Security Password encryption in configuration file Backup and Restore via configuration file includes encrypted SIP PW - Restoring configuration data on other phones (e.g. for HW replacement scenarios) requires to re-enter SIP PW via WBM or DLS.
RQ00023197 Telephony Transfer on optiPoint 410 entry S Now supporting additional features on the 410 entry S: Consult, Hold, Transfer

Fixed Bugs

ID Cluster Summary
NA02750412 DNS SRV: Phone is sending to wrong server
NA02922787 Reboot on outgoing call
NA02945868 ProCenter client falls into "unavailable" state
NA02896830 phone seems to be idle but isn't after scenario
NA02987755 SNTP FQDN - Problems when dash inside
NA03009315 optipoint 410 Standard has periodical restarts
NA02996061 optiPoint 420 transmits volume too loud
NA03032902 Phone call dropped and rebooted itself
NA02805163 Selected Dialling key is blinking when pressed
NA02871658 Unable to leave service menu of optiPoint when pa...
NA02884170 optiPoint stays off hook (speaker On) after auto callback
NA02896811 Consultation Call cannot be cancelled via menu
NA02920693 DTMF not possible after second incoming call
NA02871668 Call disconnected when +/- Keys // handsfree&bsy

Known & Open Issues

ID Summary Workaround
NA03035100 Problem picking up calls on hold
NA03011840 Console position optiPoint 420 Advance restarting
NA02991983 optiPoint 420 with Key clicks and inband DTMF w/o audio
NA02977005 Phone keeps on sending "200 OK, with SDP"
NA02964272 System configured CFW, after reboot LED does not work
NA02956296 Crazy symbols after pickup & alternate
NA02952651 While blind transfer only one Codec is offered
NA02952565 Ringback and unavailable tone at the same time
NA02996026 optiPoint ignores second entry in DNS record
NA02950696 Dial and tick tone togheter in consultation mode
NA02948060 Forwarding Key stays ON after Off-Hook / On-Hook
NA02896831 Call out of the call log sometimes not possible
NA02692916 Possible to dial suppressed numbers

V6 R2.67.0

What’s New?

ID Cluster Title Summary

Fixed Bugs

ID Cluster Summary
NA02733181 Callback no reply dif with handset / handsfree
NA02849285 Wrong dutch user interface for do not disturb
NA02613032 Callback not possible in PUG
NA02872223 no watchdog for filetransfer
NA02795635 No RTP on call. After reboot not longer seen

Known & Open Issues

ID Summary Workaround
NA02750412 DNS SRV: Phone is sending to wrong server
NA02922787 Reboot on outgoing call
NA02896830 phone seems to be idle but isn't after scenario
NA02805163 Selected Dialling key is blinking when pressed
NA02849285 Wrong dutch user interface for do not disturb
NA02920693 DTMF not possible after second incoming call
NA02896831 Call out of the call log sometimes not possible
NA02896811 Consultation Call cannot be cancelled via menu
NA02884170 OP stays off hook (spkr on) after auto callback
NA02871668 Call disconnected when +/- keys // handsfree&bsy
NA02871658 Unable to leave service menu of Optipoint

V6 R2.66.1

What’s New?

ID Cluster Title Summary

Fixed Bugs

ID Cluster Summary
NA02884341 HW The On-Hook/Off-Hook IR LED can not work anymore after a software update (It happens sporadically and depends on hardware and software versions from which the upgrade process starts from)

Known & Open Issues

ID Summary Workaround
NA02750412 DNS SRV: Phone is sending to wrong server
NA02795635 No RTP on call. After reboot not longer seen
NA02670295 dialtone introduced to existing call
NA02805163 Selected Dialling key is blinking when pressed
NA02733181 Callback no reply dif with handset / handsfree
NA02692916 Possible to dial suppressed numbers
NA02609997 After a power failure, the IP Phone doesn't restart
NA02884505 0,5% Upgrade 64->65 failed, Phone blockedH06764
NA02872749 oP4x0 does not accept 180/SDP after 183 No Payload
NA02849285 Wrong dutch user interface for do not disturb
NA02687652 not possible to dial a specific number via CA
NA02810295 diff. display when handset or hands-free [line]
NA02871668 Call disconnected when +/- keys // handsfree&bsy
NA02871658 Unable to leave service menu of Optipoint
NA02843044 Upgrade via netboot fli not possible (HFA to SIP)
NA02837326 On 2nd attempt to Hold call, phone reboots


V6 R2.66.0

What’s New?

ID Cluster Title Summary
RQ00023322 UI Display on Missed Calls controllable via DLS User configuration option "05=Setup/02=Configuration/51=Idle missed calls?" is now also controlable via DLS
RQ00022101 Feature Auto Start Option Required for Call Recording The call recording feature can be configured to start automatically or on user request only. The user default for "05=Setup/02=Configuration/55=Call Recording" is "ON" now.
RQ00023107 Feature Transfer on Hangup An additional configuration option is available controlling the phone behavior when a user with two calls (one connected, one held) goes "on-hook". This is relevent for users with two incoming calls or one outgoing and one incoming call (e.g. when accepting calls via call "waiting"):
  • option "Transfer on hangup set to "no": The active call is released and held call is re-presented again, if the second call is an incoming call.
  • option "Transfer on hangup set to "yes": Both remote parties are joined/connected.

This allows to use the join feature for all call situations or alternatively prevent the user from accidentially joining unrelated calls.

RQ00021904 Admin DLS support in NAT environment

Fixed Bugs

ID Cluster Summary
NA02804829 Timestamp change to much, after reinvite
NA02827668 Phone freeze(no inc&out call)

Known & Open Issues

ID Summary Workaround
NA02750412 DNS SRV: Phone is sending to wrong server
NA02795635 No RTP on call. After reboot not longer seen
NA02670295 dialtone introduced to existing call
NA02805163 Selected Dialling key is blinking when pressed
NA02733181 Callback no reply dif with handset / handsfree
NA02692916 Possible to dial suppressed numbers
NA02609997 After a power failure, the IP Phone doesn't restart
NA02884505 0,5% Upgrade 64->65 failed, Phone blockedH06764
NA02872749 oP4x0 does not accept 180/SDP after 183 No Payload
NA02849285 Wrong dutch user interface for do not disturb
NA02687652 not possible to dial a specific number via CA
NA02810295 diff. display when handset or hands-free [line]
NA02871668 Call disconnected when +/- keys // handsfree&bsy
NA02871658 Unable to leave service menu of Optipoint
NA02843044 Upgrade via netboot fli not possible (HFA to SIP)
NA02837326 On 2nd attempt to Hold call, phone reboots

V6 R1.65.6

What’s New?

ID Cluster Title Summary
RQ00022478 UI Alignment of web admin pages The availability of some features is controlled in the "feature access" area of the phone administration. If activated in this area, these features are available for the user, but are not immediately actived as they can be additionally controlled by a user option with a default value set to "off". These features, requiring additional user activity are now marked with an asterisk (*) on the admin web page to indicate this circumstance to the administrator.

Fixed Bugs

ID Cluster Summary
NA02748343 Unacceptable cut-through-delay [Pickup]
NA02791069 DSS line ringing in survivable mode
NA02766999 Phone reboot on hold / transfer
NA02649455 SLK Module goes out of Service
NA02640195 Phone reboots with Address erro
NA02696388 Caller ID settings are faulty
NA02616825 Last call log entry name is used for the newest

Known & Open Issues

ID Summary Workaround
NA02827668 Phone freeze(no inc&out call
NA02804829 Timestamp change to much, after reinvit
NA02750412 DNS SRV: Phone is sending to wrong server
NA02795635 No RTP on call. After reboot not longer seen
NA02739332 Supported codecs during station controlled large conference
NA02684251 Wrong Sip message handling in Chief/secr call
NA02670295 dialtone introduced to existing call
NA02658394 Key expansion unit lost config
NA02613032 Callback not possible in PUG
NA02603078 Phone reboot after deactivating CFU
NA02499217 lan cable with worse contacts cause reboots
NA02751928 OP410 loos Date and time
NA02805163 Selected Dialling key is blinking when pressed
NA02733181 Callback no reply dif with handset / handsfree
NA02692916 Possible to dial suppressed numbers
NA02392361 Exception reboot in sw 6.0.55
NA02609997 After a power failure, the IP Phone doesn't restart

V6 R1.65.1

What’s New?

ID Cluster Title Summary
RQ00021501 Passive FTP The downloading process supports both active and passive FTP now. Downloading via XML defaults passive FTP, for downloading via WBM or DLS, the mode can be selected via configuration option.
RQ00022776 Provide terminal hostname handling switch New configuration option "Use dynamic hostname concept" available: If off, the "terminal hostname" remains unchanged in the event of E.164 changes
RQ00022863 Phone reminds last Server IP Address DNS SRV - TTL was increased to 31536000 sec
RQ00023110 Provide correct announcement when DND is active Include Reason Phrase "Do Not Disturb" with 480 returned when DND is active in the SIP endpoint

Fixed Bugs

ID Cluster Summary
NA02586011 100 Phones gets stuck during SW Update 58 -> 62
NA02650349 Phones get frozen after comdasys timeout
NA02605937 DLS10SV6:Restore of INI file Qos not loaded
NA02541172 CPU capability sporadically lost
NA02644989 Not possible to Mob-Logon with 6 digit
NA02584060 X1:IP phones switch over to "Gateway not found"
NA02605953 Phones are sending QDC-Traps - not configured
NA02605947 No SNMP Traps after config restore
NA02660080 Not possible to access 45=Call Recorder in admin
NA02490209 int. and ext. ringtones and usersettings...
NA02575518 Problem when DHCP temp. unavailable - VLAN
NA02699969 No RTP after certain call scenario
NA02703361 Large conference URI is shown in redial list

Known & Open Issues

ID Summary Workaround
NA02766999 Phone reboot on hold / transfer
NA02750412 DNS SRV: Phone is sending to wrong server
NA02748343 Unacceptable cut-through-delay [Pickup]
NA02735828 No RTP on call. After reboot not longer seen
NA02696388 Caller ID settings are faulty
NA02684251 Wrong Sip message handling in Chief/secr call
NA02670295 dialtone introduced to existing call
NA02669277 on way speach after transfer and CPU
Key expansion unit lost config
NA02649455 key module goes out of service
NA02640195 Phone reboots with Address error
NA026213032 Callback not possible in PUG
NA02603078 Phone reboot after deactivating CFU
NA02499217 lan cable with worse contacts cause reboots
NA02615078 Linekey gets stuck when calling a busy phone
OP410 loos Date and time.
NA02733181 Callback no reply dif with handset / handsfree
NA02692916 Possible to dial suppressed numbers
NA02616825 Last call log entry name is used for the newest
NA02392361 Exception reboot in sw 6.0.55
After a power failure, the IP Phone doesn't restart.
the LDAP feature does not work.

V6 R1.64.4

What’s New?

ID Cluster Title Summary
RQ00021052 New Software Versioning scheme implemented. Implemented within this release

Fixed Bugs

ID Cluster Summary
6.0.60 MWI does not work for mobility user
Using ComAssistant auto answerfunction
Phone registered although SIP:register unreplied
Some phones does not send SNMP Traps
Phone sends DNS-query for any Register, Invite and Subscribe
Some phones does not send SNMP Trpas
Asterisk:-cancel after Sip Message "Message"
DLS10SV6:Wrong SIP reg. addr after MOB logoff
NA02480833 One way speech after one minute (op410 std)
NA02490209 int. and ext. ringtones and usersettings...
Possible to dial suppressed numbers
Secret number is displayed after CANCEL message
Missing video media description line in re-invite
Optipoint hanging in "Transferring" state: trsfr to SCC
NA02544670 Customer: Loss of Audio on active call on a keyset with
DLS10SV6: Sip transport protocol should be a user parameter
Customer UK: Blank Registrar Addr sent in Mobile Log On
6.0.62 Phone does not update DLS when GPU Beep changed.
NA02243577 Phone get's offline, when calling itselfs
NA02583981 Several Memory Reboots
Exception reboot or blocked when reading SIP UPD trace log
Phone is loosing server configuration data
NA02650349 Phones get frozen after comdasys timeout
NA02609988 FA:Wrong Display in case of call pick

Known & Open Issues

ID Summary Workaround

V6 R0.62.0

What’s New?

ID Cluster Title Summary
RQ00022564 UI Audio indication for pick up - basic support An incoming call of a pick up group is presented in the phone's display. Now, an audible indicating was added. This can be controlled by the administrator via the "feature access" menu.
RQ00022392 UI New preferences for G729 Codec selection on OP410/420
UI Impact for room characteristics settings in case of handset and headset removed
RQ00021880 UI Failover timer configurable via Administration, (WEB and UI) The new Transaction Timer sets the amount of time that the phone will wait for a response to any SIP request that it sends. The time value is in milliseconds and the user can enter any value between 3000 and 32000. Pls. refer to the administration / SIP environment section (e.g. in the WBM)

Fixed Bugs

ID cluster Summary
NA02502245 IP DTMF stops working after a few hours
NA02510183 SIP Mute Key not working correctly
NA02405283 UI DSM freezes after deleting 2 or 3 contacts
NA02420469 IP Phantom Line with DA creates flood of messages
NA02456437 UI No call log entry's for suppressed numbers
NA02463414 SIP Releasing call with plantronics headset
NA02473666 SIP Mob logon via DLS fails
NA02293189 IP Inbound DTMF and Selected Dialing keys
NA02452285 UI Loudspeaker active when pushing keys

Known & Open Issues

ID Summary Workaround
NA02499217 Lan cable with worse contacts cause reboots  ???
NA02490209 Int. and ext. ringtones and usersettings  ???
NA02480833 One way speech after one minute (op410 std)  ???
NA02392361 Exception reboot in sw 6.0.55  ???
NA02544670 Loss of Audio on active call on a keyset with  ???
NA02510100 No speech path in either direction  ???

V6 R0.60.0

What’s New?

ID Cluster Summary
Release for Broadsoft connectivity (Rel. 13)
Release for Sylantro connectivity (V4.0)

Fixed Bugs

ID cluster Summary
NA02206755 UI Problems with Pickup Key pushed twice rapidly
NA02426586 SIP No Agent-Addr. info whe phone send SNMP TRAP

Known & Open Issues

ID Summary Workaround
NA02473666 mob logon via DLS fails  ???
NA02473664 No remote way to switch 03=Forward to on or off  ???
NA02463414 Releasing call with plantronics headset  ???
NA02420469 Phantom Line with DA creates flood of messages  ???
NA02405283 DSM freezes after deleting 2 or 3 contacts  ???
NA02392361 Exception reboot in sw 6.0.55  ???
NA02221230 DNS SRV problems  ???
NA02383636 No outgoing call possible  ???
NA02480833 No audio after time  ???
NA02293189 DTMF with Selected Dial Key does not work  ???

V6 R0.58.0

What’s New?

ID Cluster Summary
IP Certification of additional 802.1x enabled switches (Nortel)
RQ00018464 UI Voice recording on SIP-EP on demand
RQ00019325 UI Variable ring tones for dif. Lines (boss-secretary-function)

Fixed Bugs

ID cluster Summary
NA02290209 UI During SW-upgrade from HFA to SIP phone hangs
NA02392361 SIP Sporadic Exception reboot seen with SW 6.R0.55.0
NA02308847 UI Number displayed in the Call Log sometimes incorrect
NA02292250 UI Key click sounds only during a call
NA02287220 UI problems with ringer settings for key sets (values = or >4 not accepted)
NA02280235 UI Mobility functionality: Forced Logon / Logoff failed
NA02272366 UI problems with ringtone settings in case of mobility (not handled as mobile user data!)
NA02186066 UI Problems when changing DHCP to Man via DLS
NA02339391 UI menu work, if interrupted by a call, continues not always at the last addressed item

Known & Open Issues

ID Summary Workaround
NA02405283 DSM freezes after deleting 2 or 3 contacts phone reboot resolves the DSM blocking
NA02206755 Problems with Pickup Key pushed twice rapidly.  ???
NA02082530 Different Display at phone and ComAssistent  ???

V6 R0.55.0

What’s New?

ID Cluster Summary
RQ00019980 IP Certification of additional 802.1x enabled switches (Huawei, etc.)
RQ00019630  ? Vendor IP for SIP phones
RQ00019681 SIP/UI Change for DND button
RQ00019682 UI Ability to turn off speaker
RQ00018275 Misc Additional Countries for SIP
RQ00020962 UI Hungarian display texts
RQ00020653 SIP Hearing the ringer pitch on optiPoint 4xx S during selection
RQ00018329 UI Displaying names in redialing list
RQ00019325 UI Simplification of redialing by list

Fixed Bugs

ID cluster Summary
NA02292805 SIP DSS light hangs (no recovery of DSS state)
NA02209418 SIP Wrong announcement of XPR - No reason sent?
NA02252535 SIP Display problem with pickup group
NA02054536 SIP Problem with dual registration
NA02244977 SIP Problem with forward when show focus = on (DSM)
NA02239009 SIP Codec Negotiation Issue
NA02292243 Misc Not possible to deactivate key click
NA02292816 SIP From BYE to Group Pickup waiting time necessary

Known & Open Issues

ID Summary Workaround
NA02308847 Number displayed in a diff. way in the Call Log.  ???
NA02292250 Key click sounds only during a call.  ???
NA02287220 No correct ringer settings for key sets.  ???
NA02280235 Failed Forced Logon / Logoff.  ???
NA02272366 Always the last set ringtone in use (mob).  ???
NA02186066 Problems when changing DHCP to Man via DLS.  ???
NA02206755 Problems with Pickup Key pushed twice rapidly.  ???

SIP V5

V5 R0.35.0

What's new?

No new features!

Fixed bugs

ID cluster Summary
NA02361711 IP One way and poor speech quality
NA02343864 IP No speech path after using conf disconnect

Known issues

AI : Update lt. Release-Note

ID Summary Workaround
NA02308847 Number displayed in a diff. way in the Call Log.  ???
NA02292250 Key click sounds only during a call.  ???
NA02287220 No correct ringer settings for key sets.  ???
NA02280235 Failed Forced Logon / Logoff.  ???
NA02272366 Always the last set ringtone in use (mob).  ???
NA02186066 Problems when changing DHCP to Man via DLS.  ???
NA02206755 Problems with Pickup Key pushed twice rapidly.  ???

See also

Retrieved from "http://wiki.unify.com/index.php?title=optiPoint_410/420_S_Release_Notes&oldid=27560"