CallBridge Collection
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Revision as of 13:23, 6 August 2009 by Hans.zeiner (talk | contribs) (→Telephony Service Providers of CallBridge Collection)
File:CallBridge Collection.png
CallBridge Collection overview
The CallBridge Collection is a suite of specific CorNet TS TAPI Service Providers (CorNet TS TSPs) grouped as a small powerful middleware application that provides open interfaces to implement 1st Party Computer Telephony Integration (CTI).
Contents
Telephony Service Providers of CallBridge Collection and Requirements
- CallBridge TA
- A free COM port (COM1-COM16)
- A suitable V.24 cable for connecting the telephone to the computer
- 10 MB free memory on the hard disk
- CallBridge TU
- A free USB port
- A USB cable for connecting the telephone to the computer. For optiPoint 500/600 "USB cable with angled connector" (ref. no. S30267-Z360-A30) is recommended.
- 10 MB free memory on the hard disk
- CallBridge IP
- The computer and the corresponding IP telephone must be interconnected via LAN.
- 10 MB free memory on the hard disk
Compatibility Matrix
The table below shows a general compatibility matrix of each CallBridge TSP regarding specific components of:
- HiPath communication system family
- HiPath Integrated Gateway family
- CallBridge Collection's workstation Operative System
| Component | CallBridge IP | CallBridge TU | CallBridge TA |
|---|---|---|---|
| HiPath Communication System | HiPath 2000 V1.0<br\>HiPath 2000 V2.0 (>= R5)<br\>HiPath 3000 V3.0 (>= SMR09)<br\>HiPath 3000 V4.0 (>= SMR02)<br\>HiPath 3000 V5.0 (>= SMR03)<br\>HiPath 3000 V6.0<br\>HiPath 3000 V7.0 (>= R5)<br\>HiPath 4000 V1.0 (>= SMR12)<br\>HiPath 4000 V2.0<br\>HiPath 4000 V3.0<br\>HiPath 4000 V4.0 (>= R2)<br\>HiPath OpenOffice ME V1.0 (>= R3)<br\>HiPath OpenOffice EE V1.0 (>= R1)<br\><br\><br\> | <br\><br\>HiPath 3000 (All)<br\><br\><br\><br\><br\>HiPath 4000 (All)<br\><br\><br\><br\><br\><br\>Hicom 100 E (>= V2.0.1)<br\>Hicom 150 E / H<br\>Hicom 300 E / H<br\>HiPath AllServe 150 | <br\><br\>HiPath 3000 (All)<br\><br\><br\><br\><br\>HiPath 4000 (All)<br\><br\><br\><br\><br\><br\>Hicom 100 E (>= V2.0.1)<br\>Hicom 150 E / H<br\>Hicom 300 E / H<br\>HiPath AllServe 150 |
| HiPath Integrated Gateway | HiPath HG1500 V2.0 (>= SMR24)<br\>HiPath HG1500 V3.0 (>= SMR02)<br\>HiPath HG1500 V5.0<br\>HiPath HG1500 V6.0<br\>HiPath HG1500 V7<br\>HiPath HG3530 V1.0<br\>HiPath HG3530 V2.0<br\> | ||
| Workstation Operative System<br\>(Microsoft) | Windows 2003 Server<br\>Windows XP Professional (SP2)<br\>Windows 2000 Server (>= SP2)<br\>Windows 2000 Professional (>= SP2)<br\>Windows NT 4.0 Professional (SP6)<br\>Windows ME<br\>Windows 98 SE<br\> | Windows 2003 Server<br\>Windows XP Professional (SP2)<br\>Windows 2000 Server (>= SP2)<br\>Windows 2000 Professional (>= SP2)<br\><br\>Windows ME<br\>Windows 98 SE<br\> | Windows 2003 Server<br\>Windows XP Professional (SP2)<br\>Windows 2000 Server (>= SP2)<br\>Windows 2000 Professional (>= SP2)<br\>Windows NT 4.0 Professional (SP6)<br\>Windows ME<br\>Windows 98 SE<br\> |
Phone supporting matrix
The table below shows the compatibility matrix of each CallBridge TSP regarding used workpoint:<br\>
- Family or specific model
- Operating mode (HFA CorNet IP or Up0/E) used by HiPath systems
- Physical interface (LAN, USB or Serial) used for connection to 1st Party workstation
| Workpoint | Operating mode | Interface | CallBridge TA | CallBridge TU | CallBridge IP |
|---|---|---|---|---|---|
| OpenStage [1] | HFA (CorNet IP) | IP | No | No | Yes |
| OpenStage 80 [2] | UP0/E | USB | No | Yes | No |
| OpenStage 60 [2] | UP0/E | USB | No | Yes | No |
| OpenStage 40 [3] | UP0/E | USB | No | Yes | No |
| optiPoint 410 entry [4] | HFA (CorNet IP) | IP | No | No | Yes |
| optiPoint 410 economy [4], optiPoint 420 economy [4] | HFA (CorNet IP) | IP | No | No | Yes |
| optiPoint 410 economy plus [4] , optiPoint 420 economy plus [4] | HFA (CorNet IP) | IP | No | No | Yes |
| optiPoint 410 standard [5], optiPoint 420 standard [5] | HFA (CorNet IP) | IP | No | No | Yes |
| optiPoint 410 advance [5], optiPoint 420 advance [5] | HFA (CorNet IP) | IP | No | No | Yes |
| optiPoint 600 office [5] | HFA (CorNet IP) | IP | No | No | Yes |
| optiPoint 500 basic [4] | UP0/E | USB | No | Yes | No |
| optiPoint 500 standard [5] | UP0/E | USB | No | Yes | No |
| optiPoint 500 standard SL (US only) [5] | UP0/E | USB | No | Yes | No |
| optiPoint 500 advance [5] | UP0/E | USB | No | Yes | No |
| optiPoint 600 office [5] | UP0/E | USB | No | Yes | No |
| optiset E basic [4] | UP0/E | Serial (V.24)[6] | Yes | No | No |
| optiset E advance [4] | UP0/E | Serial (V.24)[6] | Yes | No | No |
| optiset E advance plus [5] | UP0/E | Serial (V.24)[6] | Yes | No | No |
| optiset E conference [5] | UP0/E | Serial (V.24)[6] | Yes | No | No |
| optiset E memory [5] | UP0/E | Serial (V.24)[6] | Yes | No | No |
- ↑
OpenStage HFA V1 phones with R3 loadware version or newer are required.
- ↑ 2.0 2.1
OpenStage 60/80 T V1 phones with R3 loadware version or newer are required.
- ↑
OpenStage 40 T V1 phone with R0.16.0 loadware version or newer are required.
- ↑ 4.0 4.1 4.2 4.3 4.4 4.5 4.6 4.7
These workpoints have the On-hook dialing feature, but not Handsfree functionality.
This means that user can only answer an incoming call or establish a connection to the remote station by manually lifting the handset.
- ↑ 5.00 5.01 5.02 5.03 5.04 5.05 5.06 5.07 5.08 5.09 5.10 5.11
These workpoints have both On-hook dialing and Handsfree features as well as a Loudspeaker key.
This means that user can make a call without needing to operate the phone manually.
- ↑ 6.0 6.1 6.2 6.3 6.4
Required additional optiset E Data adapter or optiset E Control adapter.
Current software releases
| Software version | Release Date | Release Note | Download |
|---|---|---|---|
| V2 R1.2.0 | 30/10/2008 | Release Note for V2 R1.2.0 | SEBA |
| V2 R0.16.1 | 08/06/2008 | Release Note for V2 R0.16.1 | SEBA |
To get an overview of all release notes about CallBridge Collection see history of all Release Notes.
CallBridge TS Providers
CallBridge IP
This is a TAPI Service Provider for PC-based telephony with an optiPoint 410/420 or optiPoint 600 (IP mode) over LAN.
CallBridge TU
...
CallBridge TA
...
Documentation
-
CallBridge Collection Installation Manual valid for V2.0.00.11
How To
Suitable task descriptions with links to corresponding procedures in the How To article(s)
Whitepapers
Suitable white paper document titles with links to the corresponding White Paper article(s)
See also
Suitable links to articles/categories in this wiki
External links
Suitable links to external web pages
