Difference between revisions of "OpenStage Training"
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Revision as of 08:04, 24 October 2012
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You are here: |
 Home Devices OpenStage OpenStage Training
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This page gives you an general overview of available training media for OpenStage phones. Beyond the videos already available, this section will be regularly updated to provide more insight into other OpenStage functionality. So bookmark this site or the domain name www.openstage-training.com and come back regularly for updates!
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| Instructor: Robert Arandjelovic, Product Marketing Devices |
Contents
Video Training
Learning to use a feature-rich enterprise phone is a visual, interactive process that can be difficult to explain simply with words or diagrams. As such, a series of brief videos have been prepared to provide a thorough explanation of how to best take advantage of the features on the OpenStage phones. Simply click on the the Video link beside any of the features you would like to learn more about, and the relevant video will be streamed directly from your web browser.
OpenStage Training is also available for OpenStage 40 US.
Scenarios
| Content | OpenStage |
Length | OpenStage 40 | Length | OpenStage 60/80 | Length | Description |
|---|---|---|---|---|---|---|---|
| The basics | |||||||
| Basic Call Handling | Video | 01:40 | Video | 04:17 | Video | 03:56 | Comprehensive overview. |
| Place a Call | Video | 00:44 | Video | 02:31 | Video | 02:01 | Three ways to make a phone call. |
| Answer a Call | Video | 00:37 | Video | 00:43 | Video | 00:42 | Various methods to answer a call. |
| End a Call | Video | 00:27 | Video | 00:33 | Video | 00:34 | Various methods to end a call. |
| Using Headset | --- | --- | Video | 00:45 | Video | 00:54 | Call features by using the headset. See also Pairing a Bluetooth Headset |
| How to use the features | |||||||
| Advanced Call Handling | Video | 07:29 | Video | 10:15 | Video | 10:18 | Comprehensive overview. |
| Hold/Retrieve a Call | Video | 00:49 | Video | 01:27 | Video | 01:28 | Hold/Retrieve a call using context menu or FPK. |
| Make a Conference Call | Video | 01:05 | Video | 01:32 | Video | 01:49 | Conference call using context menu. |
| Transfer a Call | Video | 02:30 | Video | 04:02 | Video | 03:51 | Describes three different ways to transfer a call. |
| Programming Call Forwarding | Video | 02:45 | Video | 02:47 | Video | 02:39 | Programming Call Forwarding, turning Call Forwarding on/off. |
| Deflecting a Call | Video | 01:17 | Video | 01:33 | Video | 01:45 | Deflect a call; deflect to Voicemail using FPK. |
| Advanced telephony | |||||||
| Dialing from Caller List | Video | 00:57 | Video | 01:54 | Video | 01:50 | Using the missed, dialed, received, forwarded call lists |
| Audio Features | Video | 01:07 | Video | 01:31 | Video | 01:02 | Mute, switching to Speakerphone/Handset mode |
| Saving a Function to a Key | Video | 01:21 | Video | 01:37 | Video | 01:33 | Programming an FPK (Free Programmable Key) |
| Using Context Menu | --- | --- | Video | 01:11 | Video | 01:30 | How to use the context menu |
| Pairing a Bluetooth Headset | --- | --- | --- | --- | Video | 02:38 | How to pair and use a Bluetooth Headset. |
| New in V2R2 | |||||||
| New Features | --- | --- | Video | 02:53 | Video | 02:38 | Advanced features in software version V3R0 |
| OpenStage Manager | |||||||
| Overview | --- | --- | --- | --- | Video | 09:56 | Using the OpenStage Manager |
| Installing the application | --- | --- | --- | --- | Video | 01:39 | Install the application on a Windows PC |
| Connecting the phone | --- | --- | --- | --- | Video | 01:04 | Configure the OpenStage Connection Service to provide a permanent binding between PC and phone. |
| Synchronization with Outlook | --- | --- | --- | --- | Video | 02:23 | Manage the personal phonebook at the phone. Do an automatic synchronization between Outlook contacts and OpenStage phonebook including pictures. |
| Backup/Restore | --- | --- | --- | --- | Video | 01:34 | Backup and Restore your personal date from and to the phone. |
| FPK programming | --- | --- | --- | --- | Video | 01:11 | Configure the free programmable keys on the phone from you PC. |
| Screensaver | --- | --- | --- | --- | Video | 00:55 | Convert your phone to a digital picture frame showing your own pictures. |
| Ringtones | --- | --- | --- | --- | Video | 01:24 | Let your phone rock. |
Podcasts
The videos are also available as podcasts on iTunes to use on iPod, iPad etc. Also available in German.
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Quick Reference Cards
Quick Reference Cards help users become acquainted with the core functionality of their OpenStage phones. Open the PDF in your web browser, or download it directly to your PC. Most of the "Important Operating Procedures" contain links that lead videos providing a more in-depth explanation and demonstration of the features.
Print out the Quick Reference Card and put it under your phone for a quick lookup of a desired function.
To get a high-quality printed version of this Quick Reference Card, please contact your local sales partner. The Quick Reference Cards can be ordered at our KOMM Shop too (language can be changed in the shop).
| Phone | Software | Quick Reference Card |
|---|---|---|
 OpenStage 15 |
 The support for this SIP version has been discontinued! |
  Quick Reference Card OpenStage 15 SIP Graphic Sources
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 OpenStage 40 |
The support for this SIP version has been discontinued! |
 Quick Reference Card OpenStage 40 SIP Graphic Sources
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 OpenStage 60/80 |
The support for this SIP version has been discontinued! |
 Quick Reference Card OpenStage 60-80 SIP Graphic Sources
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How to get your desired video by using the Quick Reference Card
| 1. Click on one of the QRCs. | 2. Scroll to the second page. | 3. Click on one of the headlines. | 4. Enjoy the Video Tutorial! |
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File:PDF-Video.png |
Web-based Training
Web-based Training gives the user full choice and flexibility to learn how to use OpenStage phones at their own pace.Start the training just by clicking one of the links below, or download the training directly to your PC or company server to start from there.
| OpenStage 15 |
OpenStage 40 |
OpenStage 60/80 | |
| SIP | |||
| End-User Training (Standard) | Link to WBT | ||
| End-User Training (Premium) | Ordering Info | ||
| Training for Admins | Link to WBT | ||
| HFA | |||
| End-User Training HiPath 2000, HiPath 3000, OpenOffice |
N/A | Link to WBT | Link to WBT |
| End-User Training HiPath 4000 |
N/A | Link to WBT | Link to WBT |
| Training for Admins All HFA platforms |
Link to WBT | ||
Download area
All Web-based Training courses can be downloaded and installed locally.
- Download and Save the zip container on your PC / server.
- Unzip the folder.
- Access the index.html file using your browser.
- For web access make sure that a webserver (e.g. Apache) is running.
SIP
HFA
HiPath 4000
HiPath 2000, HiPath 3000, OpenScape Office
- OS40 @ H2k, H3k, OpenScapeOffice End User Training
- OS60-80 @ H2k, H3k, OpenScapeOffice End User Training
See also
- OpenStage - the portal page of the OpenStage telephone family
- OpenStage Training - easy learning to use your feature-rich enterprise phone
- OpenStage Manager - feature description of the PC application for OpenStage
- OpenStage power supply and PoE classes - required power supply and PoE classes of phones and accessories
- OpenStage Hardware Changes and necessary Software Versions - comparative table of supported hardware versions
- OpenStage Bluetooth - OpenStage 60/80 Bluetooth feature information
- OpenStage Accessories - Add-On devices, Adapters and Accessories
- OpenStage Main Navigation - comparative information about the main navigation elements
