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Difference between revisions of "OpenStage Training"

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<accesscontrol>OS-Training</accesscontrol> __NOTOC__ This page gives an overview about all available trainings for OpenStage phones.
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{{Breadcrumb|en|OpenStage Schulung|{{dev-en}}|OpenStage}}
  
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== Quick Reference Cards  ==
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This page gives you an general overview of available '''training media for OpenStage phones'''. Beyond the videos already available, this section will be regularly updated to provide more insight into other [[OpenStage]] functionality. So bookmark this site or the domain name [http://www.openstage-training.com www.openstage-training.com] and come back regularly for updates!
  
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1. dreispaltige Tabelle (Technologioe; OS 40&nbsp;; OS 60/80) 2. Downloadlink QRC und Thumbnail um es mit einem Klick zu öffnen
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{{FBLink}}
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{| class="noborder" style="float:right"
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{| border="1" cellspacing="1" cellpadding="1" width="400"
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| class="noborder" | <mediaplayer image="http://wiki.unify.com/videos/OS_EN_Intro_Robert_low.png" width='372' height='210' autostart="false" repeat="none">http://wiki.unify.com/videos/OS_EN_Intro_Robert_low.mp4</mediaplayer>
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| Technology
 
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| OpenStage 40
 
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| OpenStage 60/80
 
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| SIP
 
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| [[Image:OS 40 QRC.JPG|link=http://wiki.siemens-enterprise.com/images/e/e4/Quick_Reference_Card_OpenStage_40_SIP.pdf]]
 
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| [[Image:OS60-80 QRC.JPG|link=http://wiki.siemens-enterprise.com/images/e/e4/Quick_Reference_Card_OpenStage_60-80_SIP.pdf]]
 
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| class="noborder" | Instructor: Robert Arandjelovic, Product Marketing Devices
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|}<br/>
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|}
 
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*{{File-DL|Quick Reference Card OpenStage 40 SIP|pdf}}
 
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*{{File-DL|Quick Reference Card OpenStage 60-80 SIP|pdf}}
 
  
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[[Image:OS 40 QRC.JPG|link=http://wiki.siemens-enterprise.com/images/e/e4/Quick_Reference_Card_OpenStage_40_SIP.pdf]]
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== Video Training ==
  
−
== Video Trainings  ==
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Learning to use a feature-rich enterprise phone&nbsp;is a visual, interactive process that&nbsp;can be&nbsp;difficult to explain simply with words or diagrams. As such, a series of brief videos have been prepared to provide a thorough explanation of how to best take advantage of the features on the OpenStage phones. Simply click on the the Video link beside any of the features you would like to learn more about, and the relevant video will be streamed directly from your web browser.
  
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First select the desired procedure, select your OpenStage telephone and then click either on ''SIP'' or ''HFA''.  
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OpenStage Training is also available for [[OpenStage_40_US#OpenStage_Training|OpenStage 40 US]].
  
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=== Quick Reference card scenarios ===
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=== Scenarios ===
  
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{| cellspacing="1" cellpadding="1" border="1" style="width: 787px; height: 474px;"
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{| class="FCK__ShowTableBorders" width="100%"
 +
! Content
 +
! OpenStage <br><center>15</center>
 +
! Length
 +
! OpenStage 40
 +
! Length'''
 +
! OpenStage 60/80
 +
! Length
 +
! Description
 
|-
 
|-
−
|  
+
| colspan="8" style="text-align:center;background-color:#efefef" | '''The basics'''
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| '''OpenStage 40'''
 
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| '''length'''
 
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| '''OpenStage 60/80'''
 
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| '''length'''
 
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| '''Summary'''
 
 
|-
 
|-
−
|  
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| Basic&nbsp;Call&nbsp;Handling
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==== Basic telephony  ====
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| [[OpenStage 15 SIP: Basic Call Handling|Video]]
−
 
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| 01:40
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|  
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| [[OpenStage 40 SIP: Basic Call Handling|Video]]
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|  
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| 04:17
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|  
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| [[OpenStage 60 SIP: Basic Call Handling|Video]]
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|  
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| 03:56
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|  
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| Comprehensive overview.
 
|-
 
|-
 
| Place a Call  
 
| Place a Call  
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| [[OpenStage 40 SIP: Place a Call|SIP]] &#124; [[OpenStage 40 HFA: Place a Call|HFA]]  
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| [[OpenStage 15 SIP: Place a Call|Video]]  
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|  
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| 00:44
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|  
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| [[OpenStage 40 SIP: Place a Call|Video]]  
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|  
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| 02:31
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|  
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| [[OpenStage 60 SIP: Place a Call|Video]]
 +
| 02:01
 +
| Three ways to make a phone call.
 
|-
 
|-
 
| Answer a Call  
 
| Answer a Call  
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| [[OpenStage 40 SIP: Answer a Call|SIP]] &#124; [[OpenStage 40 HFA: Answer a Call|HFA]]  
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| [[OpenStage 15 SIP: Answer a Call|Video]]  
−
|  
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| 00:37
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|  
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| [[OpenStage 40 SIP: Answer a Call|Video]]  
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|  
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| 00:43
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|  
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| [[OpenStage 60 SIP: Answer a Call|Video]]
 +
| 00:42
 +
| Various methods to answer a call.
 
|-
 
|-
 
| End a Call  
 
| End a Call  
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| [[OpenStage 40 SIP: End a Call|SIP]] &#124; [[OpenStage 40 HFA: End a Call|HFA]]  
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| [[OpenStage 15 SIP: End a Call|Video]]  
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|  
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| 00:27
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|  
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| [[OpenStage 40 SIP: End a Call|Video]]  
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|  
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| 00:33
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| How to End a Call
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| [[OpenStage 60 SIP: End a Call|Video]]
 +
| 00:34
 +
| Various methods to end a call.
 
|-
 
|-
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| Using headset
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| Using Headset
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| [[OpenStage 40 SIP: Using the Headset|SIP ]]&#124; [[OpenStage 40 HFA: Using the Headset|HFA]]  
+
| ---
−
|  
+
| ---
−
|  
+
| [[OpenStage 40 SIP: Using the Headset|Video]]  
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|  
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| 00:45
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| Place, Answer, End a call using a headset
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| [[OpenStage 60 SIP: Using the Headset|Video]]  
 +
| 00:54
 +
| Call features by using the headset. See also [[OpenStage_60_SIP:_Pairing_a_Bluetooth_Headset|Pairing a Bluetooth Headset]]
 
|-
 
|-
−
|  
+
| colspan="8" style="text-align:center;background-color:#efefef" | '''How to use the features'''
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|
 
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|
 
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|
 
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|
 
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|  
 
 
|-
 
|-
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|  
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| Advanced Call Handling
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==== Feature handling  ====
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| [[OpenStage 15 SIP: Advanced Call Handling|Video]]
−
 
+
| 07:29
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|  
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| [[OpenStage 40 SIP: Advanced Call Handling|Video]]
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|  
+
| 10:15
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|  
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| [[OpenStage 60 SIP: Advanced Call Handling|Video]]
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|  
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| 10:18
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|  
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| Comprehensive overview.
 
|-
 
|-
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| Hold/Retrive a Call  
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| Hold/Retrieve a Call  
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| [[OpenStage 40 SIP: Hold a Call|SIP]] &#124; [[OpenStage 40 HFA: Hold a Call|HFA]]  
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| [[OpenStage 15 SIP: Hold a Call|Video]]  
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|  
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| 00:49
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|  
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| [[OpenStage 40 SIP: Hold a Call|Video]]  
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|  
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| 01:27
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| Hold/Retrieve a Call using context menu or FPK
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| [[OpenStage 60 SIP: Hold a Call|Video]]
 +
| 01:28
 +
| Hold/Retrieve a call using context menu or FPK.
 
|-
 
|-
 
| Make a Conference Call  
 
| Make a Conference Call  
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| [[OpenStage 40 SIP: Place a Conference Call|SIP ]]&#124; [[OpenStage 40 HFA: Place a Conference Call|HFA]]  
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| [[OpenStage 15 SIP: Place a Conference Call|Video]]  
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|  
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| 01:05
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|  
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| [[OpenStage 40 SIP: Place a Conference Call|Video]]  
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|  
+
| 01:32
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|  
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| [[OpenStage 60 SIP: Place a Conference Call|Video]]
 +
| 01:49
 +
| Conference call using context menu.
 
|-
 
|-
 
| Transfer a Call  
 
| Transfer a Call  
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| [[OpenStage 40 SIP: Transfer a Call|SIP]] &#124; [[OpenStage 40 HFA: Transfer a Call|HFA]]  
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| [[OpenStage 15 SIP: Transfer a Call|Video]]  
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|  
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| 02:30
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|  
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| [[OpenStage 40 SIP: Transfer a Call|Video]]  
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|  
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| 04:02
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| describes the 3 different possibilities to transfer a call
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| [[OpenStage 60 SIP: Transfer a Call|Video]]
 +
| 03:51
 +
| Describes three different ways to transfer a call.
 
|-
 
|-
 
| Programming Call Forwarding  
 
| Programming Call Forwarding  
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| [[OpenStage 40 SIP: Programming Call Forwarding|SIP]] &#124; [[OpenStage 40 HFA: Programming Call Forwarding|HFA]]  
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| [[OpenStage 15 SIP: Programming Call Forwarding|Video]]
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|  
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| 02:45
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|  
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| [[OpenStage 40 SIP: Programming Call Forwarding|Video]]  
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|  
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| 02:47
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|  
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| [[OpenStage 60 SIP: Programming Call Forwarding|Video]]
 +
| 02:39
 +
| Programming Call Forwarding, turning Call Forwarding on/off.
 
|-
 
|-
 
| Deflecting a Call  
 
| Deflecting a Call  
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| [[OpenStage 40 SIP: Using the Headset|SIP ]]&#124; [[OpenStage 40 HFA: Deflecting a Call|HFA]]  
+
| [[OpenStage 15 SIP: Deflecting a Call|Video]]  
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|  
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| 01:17
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|  
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| [[OpenStage 40 SIP: Deflecting a Call|Video]]  
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|  
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| 01:33
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| Deflect a call; Deflect to Voicemail using FPK
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| [[OpenStage 60 SIP: Deflecting a Call|Video]]
 +
| 01:45
 +
| Deflect a call; deflect to Voicemail using FPK.
 +
|-
 +
| colspan="8" style="text-align:center;background-color:#efefef" | '''Advanced telephony'''
 +
|-
 +
| Dialing from Caller List
 +
| [[OpenStage 15 SIP: Dialing from Caller List|Video]]
 +
| 00:57
 +
| [[OpenStage 40 SIP: Dialing from Caller List|Video]]
 +
| 01:54
 +
| [[OpenStage 60 SIP: Dialing from Caller List|Video]]
 +
| 01:50
 +
| Using the missed, dialed, received, forwarded call lists
 +
|-
 +
| Audio Features
 +
| [[OpenStage 15 SIP: Audio Features|Video]]
 +
| 01:07
 +
| [[OpenStage 40 SIP: Audio Features|Video]]
 +
| 01:31
 +
| [[OpenStage 60 SIP: Audio Features|Video]]
 +
| 01:02
 +
| Mute, switching to Speakerphone/Handset mode
 
|-
 
|-
−
|  
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| Saving a Function to a Key
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|  
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| [[OpenStage 15 SIP: Saving a Function to a Key|Video]]
−
|  
+
| 01:21
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|  
+
| [[OpenStage 40 SIP: Saving a Function to a Key|Video]]
−
|  
+
| 01:37
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|  
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| [[OpenStage 60 SIP: Saving a Function to a Key|Video]]
 +
| 01:33
 +
| Programming an FPK (Free Programmable Key)
 
|-
 
|-
−
|  
+
| Using Context Menu
−
==== Enhanced telephony  ====
+
| ---
−
 
+
| ---
−
|  
+
| [[OpenStage 40 SIP: Using Context Menu|Video]]
−
|  
+
| 01:11
−
|  
+
| [[OpenStage 60 SIP: Using Context Menu|Video]]
−
|  
+
| 01:30
−
|  
+
| How to use the context menu
 
|-
 
|-
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| Dialing from Caller List
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| Pairing a Bluetooth Headset
−
|  
+
| ---
−
|  
+
| ---
−
|  
+
| ---
−
|  
+
| ---
−
| Using missed, dialed, recieived, forwarded call lists
+
| [[OpenStage 60 SIP: Pairing a Bluetooth Headset |Video]]
 +
| 02:38
 +
| How to pair and use a Bluetooth Headset.
 
|-
 
|-
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| Callback
+
| colspan="8" style="text-align:center;background-color:#efefef" | '''New in V2R2'''
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|
 
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|
 
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|
 
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|
 
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|  
 
 
|-
 
|-
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| Audio features
+
| New Features
−
|  
+
| ---
−
|  
+
| ---
−
|  
+
| [[OpenStage 40 SIP: What's new in V2R2|Video]]
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|  
+
| 02:53
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| Mute, Switching Speakerphone/Handset mode
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| [[OpenStage 60 SIP: What's new in V2R2|Video]]
 +
| 02:38
 +
| Advanced features in software version V2R2
 
|-
 
|-
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| Saving a function to a key
+
| colspan="8" style="text-align:center;background-color:#efefef" | '''[[OpenStage Manager]]'''
−
|
 
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|
 
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|
 
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|
 
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|  
 
 
|-
 
|-
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|  
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| Overview
−
|  
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| ---
−
|  
+
| ---
−
|  
+
| ---
−
|  
+
| ---
−
|  
+
| [[OpenStage Manager: Using OpenStage Manager|Video]]
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|}
+
| 09:56
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+
| Using the OpenStage Manager
−
<br>
 
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=== Further scenarios  ===
 
−
 
 
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{| cellspacing="1" cellpadding="1" border="1"
 
 
|-
 
|-
−
|  
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| Installing the application
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| '''OpenStage 40'''
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| ---
−
| '''length'''
+
| ---
−
| '''OpenStage 60/80'''
+
| ---
−
| '''length'''
+
| ---
−
| '''summary'''
+
| [[OpenStage Manager: Program Installation|Video]]
 +
| 01:39
 +
| Install the application on a Windows PC
 
|-
 
|-
−
|  
+
| Connecting the phone
−
==== Message services  ====
+
| ---
−
 
+
| ---
−
|  
+
| ---
−
|  
+
| ---
−
|  
+
| [[OpenStage Manager: Connection to OpenStage|Video]]
−
|  
+
| 01:04
−
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
+
| Configure the OpenStage Connection Service to provide a permanent binding between PC and phone.
 
|-
 
|-
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| Voicemail
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| Synchronization with Outlook
−
|  
+
| ---
−
|  
+
| ---
−
|  
+
| ---
−
|  
+
| ---
−
|  
+
| [[OpenStage Manager: Synchronization with Outlook|Video]]
 +
| 02:23
 +
| Manage the personal phonebook at the phone. Do an automatic synchronization between Outlook contacts and OpenStage phonebook including pictures.
 
|-
 
|-
−
|  
+
| Backup/Restore
−
==== Directory services <br>  ====
+
| ---
−
 
+
| ---
−
|  
+
| ---
−
|  
+
| ---
−
|  
+
| [[OpenStage Manager: Backup/Restore|Video]]
−
|  
+
| 01:34
−
|  
+
| Backup and Restore your personal date from and to the phone.
 
|-
 
|-
−
| LDAP
+
| FPK programming
−
|  
+
| ---
−
|  
+
| ---
−
|  
+
| ---
−
|  
+
| ---
−
|  
+
| [[OpenStage Manager: Program FPK|Video]]
 +
| 01:11
 +
| Configure the free programmable keys on the phone from you PC.
 
|-
 
|-
−
| Phonebook&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <br>
+
| Screensaver
−
|  
+
| ---
−
|  
+
| ---
−
|  
+
| ---
−
|  
+
| ---
−
|  
+
| [[OpenStage Manager: Digital Picture Frame|Video]]
 +
| 00:55
 +
| Convert your phone to a digital picture frame showing your own pictures.
 
|-
 
|-
−
|  
+
| Ringtones
−
|  
+
| ---
−
|  
+
| ---
−
|  
+
| ---
−
|  
+
| ---
−
|  
+
| [[OpenStage Manager: Ringtones|Video]]
 +
| 01:24
 +
| Let your phone rock.
 +
|}
 +
 
 +
<!--=== Podcasts  ===
 +
 
 +
The videos are also available as podcasts on iTunes to use on iPod, iPad etc. Also available in [[OpenStage_Schulung#Podcasts|German]].
 +
 
 +
{| {{DefaultTable}} style="border:none;"
 +
| [[File:itunes-image-os15sip-en.jpg|150px|link=http://itunes.apple.com/us/podcast/openstage-15-sip-training/id443140748]]
 +
| [[File:itunes-image-os40sip-en.jpg|150px|link=http://itunes.apple.com/us/podcast/openstage-40-sip-training/id440493913]]
 +
| [[File:itunes-image-os60sip-en.jpg|150px|link=http://itunes.apple.com/us/podcast/openstage-60-80-sip-training/id440222594]]
 +
|}-->
 +
 
 +
== Quick Reference Cards ==
 +
 
 +
Quick Reference Cards help users become acquainted with the core functionality of their OpenStage phones. Open the PDF in your web browser, or download it directly to your PC. Most of the "Important Operating Procedures" contain links that lead videos providing a more in-depth explanation and demonstration of the features.
 +
 
 +
Print out the Quick Reference Card and put it under your phone for a quick lookup of a desired function.
 +
 
 +
To get a high-quality printed version of this Quick Reference Card, please contact your local sales partner. The Quick Reference Cards can be ordered at our [https://unifyshop.komm-services.de/ KOMM Shop] too (language can be changed in the shop).
 +
 
 +
{| width="100%"
 +
! width="200" align="center" | '''Phone'''
 +
! width="100" align="center" | '''Software'''
 +
! align="center" style="background:#e8e8e8" | '''Quick Reference Card'''
 
|-
 
|-
−
|  
+
| align="center" | [[Image:os15-p.jpg|180px]]<br>OpenStage 15
−
|  
+
| align="center" | {{SIPV3R0|center|}}
−
|  
+
| align="center" style="background:#e8e8e8" | [[Image:OS 15 QRC.JPG|300px|link={{filepath:Quick_Reference_Card_OpenStage_15_SIP.pdf}}]]<br/>{{File-DL|Quick Reference Card OpenStage 15 SIP|pdf}}<br/>{{File-DL|QRC-OS15-SIP-EN-Graphics|zip|0|Graphic Sources}}
−
|  
 
−
|  
 
−
|  
 
 
|-
 
|-
−
|  
+
| align="center" | [[Image:os40-p.jpg|190px]]<br>OpenStage 40
−
|  
+
| align="center" | {{SIPV3R0|center|}}
−
|  
+
| align="center" style="background:#e8e8e8" | [[Image:OS 40 QRC.JPG|300px|link={{filepath:Quick_Reference_Card_OpenStage_40_SIP.pdf}}]]<br/>{{File-DL|Quick Reference Card OpenStage 40 SIP|pdf}}<br/>{{File-DL|QRC-OS40-SIP-EN-Graphics|zip|0|Graphic Sources}}
−
|  
 
−
|  
 
−
|  
 
 
|-
 
|-
−
|  
+
| align="center" | [[Image:os60-p.jpg|190px]]<br>OpenStage 60/80
−
|  
+
| align="center" | {{SIPV3R0|center|}}
−
|  
+
| align="center" style="background:#e8e8e8" | [[Image:OS60-80 QRC.JPG|300px|link={{filepath:Quick_Reference_Card_OpenStage_60-80_SIP.pdf}}]]<br/>{{File-DL|Quick Reference Card OpenStage 60-80 SIP|pdf}}<br/>{{File-DL|QRC-OS6080-SIP-EN-Graphics|zip|0|Graphic Sources}}
−
|  
+
|}<!--br/>
−
|  
+
 
−
|  
+
'''How to get your desired video by using the Quick Reference Card'''
 +
 
 +
{| width="100%"
 +
| '''1.''' Click on one of the QRCs.
 +
| '''2.''' Scroll to the second page.
 +
| '''3.''' Click on one of the headlines.
 +
| '''4.''' Enjoy the Video Tutorial!
 
|-
 
|-
 +
| [[File:PDF-open.png]]
 +
| [[File:PDF-2nd-page.png]]
 +
| [[File:PDF-Link.png]]
 +
| [[File:PDF-Video.png]]
 +
|}
 +
-->
 +
 +
<!-- == Web-based Training  ==
 +
 +
Web-based Training gives the user full choice and flexibility to learn how to use OpenStage phones at their own pace.Start the training just by clicking one of the links below, or download&nbsp; the training&nbsp;directly to&nbsp;your PC&nbsp;or company server to start from there.
 +
 +
{| width="100%"
 
|  
 
|  
−
|  
+
| style="vertical-align:bottom;text-align:center;" | [[Image:os15-p.jpg|125px|15-p.jpg]] <br>OpenStage 15
−
|  
+
| style="vertical-align:bottom;text-align:center;" | [[Image:os40-p.jpg|130px|os40-p.jpg]] <br>OpenStage 40
−
|  
+
| style="vertical-align:bottom;text-align:center;" | [[Image:os60-p.jpg|130px|os60-p.jpg]] <br>OpenStage 60/80
−
|  
 
−
|  
 
 
|-
 
|-
−
|  
+
| colspan="4" |
−
|
 
−
|
 
−
|
 
−
|
 
−
|  
 
 
|-
 
|-
−
|  
+
| '''SIP'''
−
|
 
−
|
 
 
|  
 
|  
 
|  
 
|  
 
|  
 
|  
 
|-
 
|-
−
|  
+
| End-User Training (Standard)
−
|  
+
| align="center" colspan="3" | [https://training.siemens-enterprise.com/enweb/cms/get_content.php?id=1264&lang=en Link to WBT]
−
|
+
 
−
|
 
−
|  
 
−
|
 
 
|-
 
|-
−
|  
+
| End-User Training (Premium)
−
|  
+
| align="center" colspan="3" | [https://training.siemens-enterprise.com/enweb/cms/get_content.php?id=1264&lang=en Ordering Info]
−
|
+
 
−
|
 
−
|  
 
−
|
 
 
|-
 
|-
−
|  
+
| Training for Admins
−
|  
+
| align="center" colspan="3" | [{{SERVER}}/wbt/sip_admin_en/ Link to WBT]
−
|
+
 
−
|  
+
|-
−
|  
+
| colspan="4" |
−
|  
 
 
|-
 
|-
−
|  
+
| '''HFA'''
−
|
 
−
|
 
 
|  
 
|  
 
|  
 
|  
 
|  
 
|  
 
|-
 
|-
−
|  
+
| End-User Training <br/>HiPath 2000, HiPath 3000, OpenOffice
−
|  
+
| N/A
−
|  
+
| [{{SERVER}}/wbt/hfa_sme_os40_user_en/ Link to WBT]
−
|  
+
| [{{SERVER}}/wbt/hfa_sme_os60-80_user_en/ Link to WBT]
−
|
 
−
|
 
 
|-
 
|-
−
|  
+
| End-User Training <br/>HiPath 4000
−
|  
+
| N/A
−
|  
+
| [{{SERVER}}/wbt/hfa_h4k_os40_user_en/ Link to WBT]
−
|  
+
| [{{SERVER}}/wbt/hfa_h4k_os60-80_user_en/ Link to WBT]
−
|
 
−
|
 
 
|-
 
|-
−
|  
+
| Training for Admins <br/>All HFA&nbsp;platforms
−
|  
+
| align="center" colspan="3" | [{{SERVER}}/wbt/hfa_admin_en/ Link to WBT]
−
|
+
 
−
|
 
−
|  
 
−
|
 
 
|}
 
|}
  
−
== Web based trainings ==
+
=== Download area ===
  
−
Tabelle mit allen WBT links
+
All Web-based Training courses can be downloaded and installed locally.
 +
# Download and Save the zip container on your PC / server.
 +
# Unzip the folder.
 +
# Access the index.html file using your browser.
 +
# For web access make sure that a webserver (e.g. Apache) is running.
  
−
zusätzlich Verweis auf APT
+
==== SIP  ====
 +
 
 +
* [{{SERVER}}/wbt/sip/sipadminen.zip SIP Administrator Training]<!--
 +
* End-user Training (standard) OS 15
 +
* End-user Training (standard) OS 40
 +
* End-user Training (standard) OS 60-80--><!--
 +
 
 +
==== HFA  ====
 +
 
 +
* [{{SERVER}}/wbt/hfa/hfa_admin_en.zip HFA Administrator Training]
 +
 
 +
'''HiPath 4000'''
 +
* [{{SERVER}}/wbt/hfa/hfa_os40_h4k_en.zip OS40 @ HiPath 4000 End User Training]
 +
* [{{SERVER}}/wbt/hfa/hfa_os60-80_h4k_en.zip OS60-80 @ HiPath 4000 End User Training]
 +
 
 +
'''HiPath 2000, HiPath 3000, OpenScape Office'''
 +
* [{{SERVER}}/wbt/hfa/hfa_os40_sme_en.zip OS40 @ H2k, H3k, OpenScapeOffice End User Training]
 +
* [{{SERVER}}/wbt/hfa/hfa_os60-80_sme_en.zip OS60-80 @ H2k, H3k, OpenScapeOffice End User Training] --><!--
  
 
== Further links  ==
 
== Further links  ==
  
 
Verweis auf Phone Guide Live  
 
Verweis auf Phone Guide Live  
 +
-->
 +
 +
{{SeeAlso OpenStage}}
 +
  
 
[[Category:OpenStage_Training]]
 
[[Category:OpenStage_Training]]

Latest revision as of 14:10, 6 May 2014

You are here:  

Icon linkarrow.gif Home  Icon linkarrow.gif Devices  Icon linkarrow.gif OpenStage  Icon linkarrow.gif OpenStage Training l-de.gif  Diese Seite auf Deutsch

This page gives you an general overview of available training media for OpenStage phones. Beyond the videos already available, this section will be regularly updated to provide more insight into other OpenStage functionality. So bookmark this site or the domain name www.openstage-training.com and come back regularly for updates!

FBLink.png

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Instructor: Robert Arandjelovic, Product Marketing Devices

Video Training

Learning to use a feature-rich enterprise phone is a visual, interactive process that can be difficult to explain simply with words or diagrams. As such, a series of brief videos have been prepared to provide a thorough explanation of how to best take advantage of the features on the OpenStage phones. Simply click on the the Video link beside any of the features you would like to learn more about, and the relevant video will be streamed directly from your web browser.

OpenStage Training is also available for OpenStage 40 US.

Scenarios

Content OpenStage
15
 Length OpenStage 40 Length OpenStage 60/80 Length Description
The basics
Basic Call Handling Video 01:40 Video 04:17 Video 03:56 Comprehensive overview.
Place a Call Video 00:44 Video 02:31 Video 02:01 Three ways to make a phone call.
Answer a Call Video 00:37 Video 00:43 Video 00:42 Various methods to answer a call.
End a Call Video 00:27 Video 00:33 Video 00:34 Various methods to end a call.
Using Headset --- --- Video 00:45 Video 00:54 Call features by using the headset. See also Pairing a Bluetooth Headset
How to use the features
Advanced Call Handling Video 07:29 Video 10:15 Video 10:18 Comprehensive overview.
Hold/Retrieve a Call Video 00:49 Video 01:27 Video 01:28 Hold/Retrieve a call using context menu or FPK.
Make a Conference Call Video 01:05 Video 01:32 Video 01:49 Conference call using context menu.
Transfer a Call Video 02:30 Video 04:02 Video 03:51 Describes three different ways to transfer a call.
Programming Call Forwarding Video 02:45 Video 02:47 Video 02:39 Programming Call Forwarding, turning Call Forwarding on/off.
Deflecting a Call Video 01:17 Video 01:33 Video 01:45 Deflect a call; deflect to Voicemail using FPK.
Advanced telephony
Dialing from Caller List Video 00:57 Video 01:54 Video 01:50 Using the missed, dialed, received, forwarded call lists
Audio Features Video 01:07 Video 01:31 Video 01:02 Mute, switching to Speakerphone/Handset mode
Saving a Function to a Key Video 01:21 Video 01:37 Video 01:33 Programming an FPK (Free Programmable Key)
Using Context Menu --- --- Video 01:11 Video 01:30 How to use the context menu
Pairing a Bluetooth Headset --- --- --- --- Video 02:38 How to pair and use a Bluetooth Headset.
New in V2R2
New Features --- --- Video 02:53 Video 02:38 Advanced features in software version V2R2
OpenStage Manager
Overview --- --- --- --- Video 09:56 Using the OpenStage Manager
Installing the application --- --- --- --- Video 01:39 Install the application on a Windows PC
Connecting the phone --- --- --- --- Video 01:04 Configure the OpenStage Connection Service to provide a permanent binding between PC and phone.
Synchronization with Outlook --- --- --- --- Video 02:23 Manage the personal phonebook at the phone. Do an automatic synchronization between Outlook contacts and OpenStage phonebook including pictures.
Backup/Restore --- --- --- --- Video 01:34 Backup and Restore your personal date from and to the phone.
FPK programming --- --- --- --- Video 01:11 Configure the free programmable keys on the phone from you PC.
Screensaver --- --- --- --- Video 00:55 Convert your phone to a digital picture frame showing your own pictures.
Ringtones --- --- --- --- Video 01:24 Let your phone rock.


Quick Reference Cards

Quick Reference Cards help users become acquainted with the core functionality of their OpenStage phones. Open the PDF in your web browser, or download it directly to your PC. Most of the "Important Operating Procedures" contain links that lead videos providing a more in-depth explanation and demonstration of the features.

Print out the Quick Reference Card and put it under your phone for a quick lookup of a desired function.

To get a high-quality printed version of this Quick Reference Card, please contact your local sales partner. The Quick Reference Cards can be ordered at our KOMM Shop too (language can be changed in the shop).

Phone Software Quick Reference Card
os15-p.jpg
OpenStage 15
SIP V3R0

The support for this SIP version has been discon­tinued!
 OS 15 QRC.JPG
pdf.png  Quick Reference Card OpenStage 15 SIP
zip.png  Graphic Sources
os40-p.jpg
OpenStage 40
SIP V3R0

The support for this SIP version has been discon­tinued!
 OS 40 QRC.JPG
pdf.png  Quick Reference Card OpenStage 40 SIP
zip.png  Graphic Sources
os60-p.jpg
OpenStage 60/80
SIP V3R0

The support for this SIP version has been discon­tinued!
 OS60-80 QRC.JPG
pdf.png  Quick Reference Card OpenStage 60-80 SIP
zip.png  Graphic Sources


See also

Show SIP related | Show HFA related | Show TDM related


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