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OpenScape Desk Phone CP (SIP)

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Icon linkarrow.gif Home  Icon linkarrow.gif Devices  Icon linkarrow.gif OpenScape Desk Phone CP  Icon linkarrow.gif OpenScape Desk Phone CP (SIP)
OpenScape Desk
Phone CP200 (SIP & HFA) 		OpenScape Desk Phone CP200 perspective view low.png
OpenScape Desk
Phone CP400 (SIP) 		OpenScape Desk Phone CP400 perspective view low.png
OpenScape Desk
Phone CP600 (SIP) 		OpenScape Desk Phone CP600 perspective view low.png

It’s more than just a phone

Working with frog design, a world renowned industry leader in product design, UNIFY has created a line of beautiful devices that people like to use. The result is a simplified user interface with relevant features combined to meet a broad set of use cases in a concentrated family of phones. We’ve also added numerous interoperability options including the unique opportunities Circuit integration provides.

The new OpenScape CP Family of phones brings feature evolution and updated capabilities such as:

  • Enterprise desk top voice with collaboration software integration
  • Bluetooth connectivity complemented by Near Field Communication (NFC) for simplified free seating by using your smartphone as a login passport
  • High end audio quality with a stylish, fresh, bold device design

The OpenScape Desk Phone CP family upholds the success story of optiPoint and OpenStage and brings the heritage of high quality acoustic features along with immersive, native compatibility to the OpenScape Voice solution. The large scale network and rebust security experience is also taken over to the new family.

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UNIFY brings decades of experience and a thoughtful approach to design and feature for the OpenScape Desk Phone CP family resulting in:

  • Ease of Use
    • Completely new, intuitive User Interface
    • Tidy key layout with clear function division
    • Colored LEDs in the function keys to display statuses
    • Keys with backlight even visible in bright surroundings
    • New hardware architecture for improved performance
    • Mechanical hook switch with robust, clear feedback
    • Concave keys shape with an intuitive pressure point
    • Built-in stand with two different angles (flat and steep)
    • Key module with new display technology, connector without cable
  • Adaption and Integration
    • Microsoft Exchange® / Circuit® connector
    • LDAP Client to access corporate directories
    • Advance interaction with Smartphones (e.g. via NFC to lock the phone)
    • Headset connection in all models
    • Wideband audio via Bluetooth
  • New Opportunities
    • Bluetooth secure simple pairing using NFC to simplify the pairing process
    • Audio gateway scenario: Phone acts as an audio gateway to connect to Bluetooth headsets and speakerphones / hands-free units
    • Proximity detection to lock the phone and protect personal data
    • Bluetooth Low Energy Beacon with support for Eddystone(TM)

Please note, not all functions are available for all models. For details, please scroll down.
Detailed information to Bluetooth, Eddystone and NFC can be found here.

Phone range

For most customers and many scenarios, the desk phone is still the preferred device for voice conversations. Users want instante, enterprise grade communication while organizations want cost effective, secure choices.

But today’s customers, who see value in desk phones, want them to participate differently. They want to make the most of voice communication in the new way to work and where appropriate, have them play a more active role in the digital workplace.

Model Overview

By thoughtfully focusing on primary features, we’ve condensed the new phone family into a concentrated portfolio that still meets a broad set of user scenarios. It’s an easier to manage, cost effective set of devices with user focused features.

  • OpenScape Desk Phone CP200: A reimagined, feature rich entry level device with superior audio quality. Ideally for users typical workers needed UC-/CTI-support.
  • OpenScape Desk Phone CP400: Mid-tier device with a larger display, numerous programmable keys. It’s the right device for office and team environments.
  • OpenScape Desk Phone CP600: Ideal for the collaborative workplace with many interoperability capabilities and optional Key Modules.

Accessories:

  • OpenScape Key Modul KM400 with paper label and 16 keys with LEDs as extension for OpenScape Desk Phone CP400
  • OpenScape Key Modul KM600 with display and 12 keys with LEDs as extension for OpenScape Desk Phone CP600

New user interface

The OpenScape Desk Phone CP400 and OpenScape Desk Phone CP600 were equipped with a new user interface. It translates the innovative concept of Circuit conversations into the world of telephony. The distributed concept of contact and call logs are merged into a single list of conversations. A conversation consists of contact information and up to three journal entries. The contact data can be automatically supplied from external sources, such as LDAP or Exchange.
The new, higher-performance, hardware architecture allows the holding of up to 1000 conversations with 3 journal entries. The new search functionality gives easy access to conversations and automatically integrates external sources like LDAP.
The telephony function is given highest priority. Therefore the conversation list is the starting point for all interactions.
The most commonly used telephony functions are accessible by a single keystroke. The new soft key concept is the main difference to the well-known OpenStage concept.
The integration of LDAP is seamless. The integrated search function accesses both, the local list of conversations, as well as LDAP information and presents the results within one search result. Incoming or dialed numbers not part of the conversation list are automatically supplied with LDAP information, if available.

The new OpenScape Desk Phone CP400 and OpenScape Desk Phone CP600 are a bridge to Circuit. In operation without Circuit the User Interfaces uses the consistent design language of Circuit and eases the change, or the expansion of existing communications infrastructure toward the trendsetting Circuit eco system. The phones remain part of the system. The build-in Circuit connector synchronizes the conversation list with Circuit and integrates the phone to active participants in single and group conversations. This protects the customer's investment and makes the phones future-proof for the new way of communication.

Feature Overview

For Details please scroll down

OpenScape Desk Phone CP200 (SIP & HFA)

OpenScape Desk Phone CP200 front view.png
OpenScape Desk Phone CP200

The OpenScape Desk Phone CP200 is an uncompromising value phone for easy entry into VoIP telephony. It supports the entire range of OpenScape Voice features, has a headset socket and four programmable function keys. The keys are preprogrammed with ‘conversations’,' people ',' forwarding 'and' redial '. However, they can also be configured as a four line keys for example. The focus on essential functions makes the CP200 an ideal companion for CTI supported workstations. In addition, the phone has fixed function keys for ‘hold’, 'transfer' and 'conference' to quickly interact with the call party. This phone already supports AudioPresenceTM, our trademark for HD audio.

  • Graphical display, 2 lines (192*48 pixel), monochrome
  • Notification LED
  • 4 free programmable feature keys with LED, Pre-programmed with: Call Log, Directory, Forward, Redial
  • 5 fixed feature keys, 3 with LED Hold, Transfer, Conference, Settings, Messages
  • 4-way navigator, plus OK-key
  • 3 audio keys (Mute/Speaker/Headset) with LED
  • Volume control +/-
  • Open listening / Handsfree talking (Full-duplex)
  • Headset port (DHSG/EHS)
  • 10/100 Base-T Ethernet Switch
  • IEEE 802.3af Power over Ethernet, class 1
  • Wall mountable

OpenScape Desk Phone CP400 (SIP)

OpenScape Desk Phone CP400 front view with Keymodul.png
OpenScape Desk Phone CP400 with Key Modul

The CP400 is the midrange phone for the budget-conscious, professional user. Even the basic unit has 16 programmable function keys with tri-colored status indicator. It can be expanded with up to two Key Modules KM400 with 16 function keys. The paper label reduces the cost and meets customers request for many programmable keys. The power saving design allows the connection of two key modules within the PoE Class 2.

  • Tilt able graphical display, 3,7" (240*120 pixel), monochrome
  • LED backlight (white)
  • Notification LED
  • 4 context sensitive soft keys with LED
  • 2 fixed feature keys (Menu/Out-of-office)
  • 16 free programmable feature keys with LED
  • 4-way navigator, plus OK-key
  • 3 audio keys (Mute/Speaker/Headset) with LED
  • Volume control +/-
  • Open listening / Handsfree talking (Full-duplex)
  • Headset port (DHSG/EHS)
  • 10/100/1000 Base-T Ethernet Switch
  • IEEE 802.3az Energy Efficient Ethernet
  • IEEE 802.3af Power over Ethernet, class 2
  • Key Module KM400 optional

OpenScape Desk Phone CP600 (SIP)

OpenScape Desk Phone CP600 front view with Keymodul.png
OpenScape Desk Phone CP600 with Key Modul

The CP600 is designed for the collaborative workplace. The consistently paperless design is particularly suitable for mobile workers or environments. The base unit is optimized for single line usage. Four freely programmable functions can be applied to favorites on a second level. Up to four connectable key modules with 12 buttons each satisfies the need of many free programmable keys. The high resolution display of Key Modules shows the key label and additional information like status and action icons. The key module is highly recommended for multiline usage. It provides interactive line information as well as status information using the display and the three color key LED. The CP600 is equipped with a new Bluetooth 4.1 function. Bluetooth headset are supported in HD audio quality. The new ‘Bluetooth Proximity’ feature allows to automatically lock the phone when the headset or other Bluetooth device is removed from the phone range. The built-in NFC chip simplifies the Bluetooth pairing with compatible Smartphones.

  • Tiltable graphical TFT display, 4,3" (480*272 pixel), color
  • LED backlight (white)
  • Notification LED
  • 5 context sensitive soft keys with LED
  • 2 fixed feature keys (Menu/Out-of-office)
  • 4-way navigator, plus OK-key
  • 3 audio keys (Mute/Speaker/Headset) with LED
  • Volume control +/-
  • Open listening / Handsfree talking (Full-duplex)
  • Headset port (DHSG/EHS)
  • 10/100/1000 Base-T Ethernet Switch
  • IEEE 802.3az Energy Efficient Ethernet
  • IEEE 802.3af Power over Ethernet, class 2
  • Bluetooth 2.1 BR/EDR and Bluetooth 4.1 LE (dual mode device)
  • NFC; SD card Interface
  • Key Module KM600 optional
  • Wall mountable

Detailed information to Bluetooth, Eddystone and NFC can be found here.

Key Module KM400

OpenScape Keymodul CP400 front view.png
Key Module KM400
  • Optional paper labeled Key Module for OpenScape Desk Phone CP400
  • 16 free programmable feature keys with LEDs
  • Max. 2 Modules per phone

Key Module KM600

OpenScape Keymodul CP600 front view.png
Keymodul KM600
  • Optional Display Key Module for OpenScape Desk Phone CP600
  • High contrast monochrome TFT display
  • 12 free programmable feature keys with LEDs
  • 2 Navigation keys
  • Max. 4 Modules per phone

Detailed feature description

Body

Feature OpenScape Desk Phone CP 200 OpenScape Desk Phone CP 400 OpenScape Desk Phone CP 600
Body color Black
Standing Positions two positions
Handset and Stand with Company logo Yes

Display

Feature OpenScape Desk Phone CP 200 OpenScape Desk Phone CP 400 OpenScape Desk Phone CP 600
Display Size Graphical two line display, 192*48 Pixel Graphical display, 3,7 inch, 240*120 Pixel Graphical color display, 4,3 inch, 480*272 Pixel
Display Color Monochrome Monochrome Colored, 16 bit color depth
Backlight No Yes Yes
Adjustable No Yes Yes
Additional optical alert Yes (red/green/orange) Yes (red/green/orange) Yes (red/green/orange)

Keys/LED

Feature OpenScape Desk Phone CP 200 OpenScape Desk Phone CP 400 OpenScape Desk Phone CP 600
Fixed function keys 5, thereof 3 with LED; Hold, Transfer, Conference, Settings, Messages 2; Menu, Out-of-Office 2; Menu, Out-of-Office
Free programmable keys 4 with LED (red/green/orange) 16 with LED (red/green/orange) None, Alternative: 4 Favorites with LED (red/green/orange)
Pre-programmed keys Call Log Contacts, Call forwarding, Redial None None
Key labeling Paper Paper Display
Audio Keys 3 with LED; Mute, Loudspeaker, Headset and Volume +/-
Navigation 4-Way Navigation-key and OK-Button

Interfaces

Feature OpenScape Desk Phone CP 200 OpenScape Desk Phone CP 400 OpenScape Desk Phone CP 600
VoIP Protocol SIP & HFA SIP (HFA in preparation) SIP (HFA in preparation)
LAN Connectivity 10/100 MBit/s Ethernet autosensing 10/100/1000 MBit/s Ethernet autosensing 10/100/1000 MBit/s Ethernet autosensing
Energy Efficient Ethernet (IEEE 802.3az) No Yes Yes
Power over Ethernet (PoE, IEEE 802.af) Yes
PoE Class 1 2 2
Energy Saving Mode No Yes Yes
Integrated Ethernet Switch for PC connection Yes
LAN activity monitor for sending and receiving for both ports (part of menu) Yes
Headset jack for wired (121 TR9-5) and wireless Headsets (121 TR9-5*)

For details please click here

Yes
Bluetooth 2.1 BR/EDR:
  • HSP (Headset Profile)
  • HFP (Hands-free Profile)
  • OPP (Object Push Profile)
No No Yes
Bluetooth Low Energy 4.1 No No Yes
External conference unit Yes, via cable Yes, via cable Yes, via cable
Passive RFID Tag with
  • Serial number = MAC Address
  • Part number
  • Manufacturing date and location
 Yes
Passive NFC Tag with No No Yes
SD Card No No Yes
Key Module Connector No Yes, up to 2 Key Modules KM400 Yes, up to 4 Key Modules KM600

Applications

Feature OpenScape Desk Phone CP 200 OpenScape Desk Phone CP 400 OpenScape Desk Phone CP 600
Telephony Yes
Personal phone book/contacts Yes, up to 100 locally for SIP only

For HFA this functionality is controlled / defined by the communication system

Yes, up to 1000 conversations with contact information Yes, up to 1000 conversations with contact information
Local call log Yes (configurable), 30 entries for each category (dialed, received, missed, forwarded calls) for SIP.

For HFA there’s no local list and the functionality is controlled / defined by the communication system.

3 per conversation, maximal 3000 3 per conversation, maximal 3000
Picture Clip No No Yes
LDAP Client for corporate directory Yes, for SIP only.

For HFA there’s no local LDAP client. The functionality is controlled / defined by the communication system.

Yes Yes
Screen saver No No Yes
Microsoft® Exchange connector No Yes Yes
Circuit® connector No Yes Yes
Operating system Linux
User Interface Language Basque, Brazil, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English (USA), English (UK), Estonian, Finnish, French, German, Greek, Hungarian, Indonesian (with Latin characters), Italian, Latvian, Lithuanian, Macedonian, Malayan (with Latin characters), Norwegian, Polish, Portuguese, Romanian, Russian (in Cyrillic characters), Serbian (in Latin and Cyrillic characters), Slovak, Slovenian, Swedish, Spanish, Turkish and Welsh
Admin. Language (local admin. menu/web based management) English

Technical data

Feature OpenScape Desk Phone CP 200 OpenScape Desk Phone CP 400 OpenScape Desk Phone CP 600
Dimension

Angle x Height [mm] x Width [mm] x Depth [mm]

20° x 113 x 219 x 165

45° x 173 x 219 x 207

20° x 143 x 283 x 165

45° x 189 x 283 x 207

20° x 150 x 219 x 207

45° x 193 x 219 x 165

Weight [kg] 1,0 1,2 1,0
Wall mountable (Wall mount unit planned for future release) Yes No Yes (not with Key Modul KM600)
Europe

USA/Canada

CE

NRTL

Safety standards CISPR22 Class B, CISPR 24

EN55022 Class B, EN55024
FCC Part 15 (CFR 47) Class B

Hearing Aid compatibility FCC Part 68 (CFR 47) / CS-03 Part V
Storage conditions -40°C to +70°C -40°C to +70°C -40°C to +70°C
Operational conditions +5°C to +70°C +5°C to +70°C +5°C to +70°C
Power supply

For Details, please click here
Remark: The same PSUs as already been used for OpenStage and Desk Phone IP Phones.

Yes, optional Yes, optional Yes, optional; from 2nd Key Modul KM600 mandatory

Network and protocols

Feature OpenScape Desk Phone CP 200 OpenScape Desk Phone CP 400 OpenScape Desk Phone CP 600
IP protocols IP V4/V6 (SIP) V4 (HFA)
DHCP
  • IP address
  • Subnet mask
  • Default route
  • SNTP IP address
  • Timezone offset
  • Primary/Secondary DNS
  • DNS Domain Name
  • VLAN ID, DLS address (Vendor specific Information option 43)
 Yes
IEEE802.1ab (LLDP-MED)

Essential parameters of the protocol:

  • Send and receive VLAN ID (no need to configure the vendor specific DHCP option 43 / DLS does not need to run in the Default LAN)
  • Send and receive Quality of Service parameter (QoS) for RTP (Media)
  • Power consumption (Power Class) – allows a more precise configuration of the power requirements than the classification according to IEEE802.3af.

Note: LLDP-MED should only be used with LLDP enabled network access switches. Old network access switches that don not adhere to the 802.1D-1998 MAC bridging specification might appear to be propagating the LLDP multicasts through the subnet. In this case LLDP-MED should be deactivated on the phone prior to installation. LLDP-MED is supported for the phone LAN port only and does not apply to the PC port.

Yes
DNS (Host-) name for the device Yes
IEEE802.1Q (VLAN tagging and prioritization)

VLAN ID configuration options:

  • Manual / DLS
  • DHCP Option 43
  • LLDP-MED
 Yes
QoS (DIFFSERV und IEEE802.1p/q) Yes
Sending of SNMP traps according to MIB II and private QDC-MIB Yes
Support of QDC Yes

Acoustic

Feature OpenScape Desk Phone CP 200 OpenScape Desk Phone CP 400 OpenScape Desk Phone CP 600
Codecs Yes
G.711, G.729A/B

Silence suppression (VAD)

Yes
On-hook dialing Yes
Open listening Yes
Full duplex hands-free speaker phone Yes
Echo canceling for local echo (AEC) full duplex Yes
Ringer (MP3) No Yes Yes
Ringer (midi or wave) Yes
Ringer on/off/beep Yes
Adaptive jitter buffer Yes
Room Character Configuration Yes
Selectable packet size
  • 10 ms
  • 20 ms
  • 30 ms
  • 60ms
  • auto
 Yes
DTMF inband Yes
DTMF RFC4833 Yes

Administration

Feature OpenScape Desk Phone CP 200 OpenScape Desk Phone CP 400 OpenScape Desk Phone CP 600
Installation via Plug&Play

Requires DLS or DLS-WPI

  • based on MAC address
  • based on E.164 number
  • Secure PIN Mode supported
 Yes
Remote admin via DLS Yes
Admin via local phone menu (password protected) Yes
Remote admin via phone Web-Server for user and admin (password protected) Yes
Software-Download via Browser, FTP and HTTPS Yes
Trace and Debug capabilities Yes

Security

Feature OpenScape Desk Phone CP 200 OpenScape Desk Phone CP 400 OpenScape Desk Phone CP 600
Signaling Encryption (TLS) Yes
RFC5746: TLS Renegotiation Indication Extension Yes
Payload Encryption (SRTP, DTLS-SRTP) Yes
HTTPS
  • DLS Interface with Secure PIN Mode
  • Web Server
  • File download
 Yes
Certificate download DLS (X.509 V3) Yes
OCSP Check (Online Certificate Status Protocol) Yes
Certificate verification
  • DLS Interface with secure PIN mode
  • Web Server
  • File download
 Yes
IEEE 802.1x supplicant (EAP-TLS und PEAP) Yes
SSH access (configurable) Yes


Current software releases

The current application software of OpenScape Desk Phone CP is V1 R1.7.0.

Version Release Release date Release note
V1 R1.7.0 12/12/2016 OpenScape Desk Phone CP V1 R1.7.0
V1 R1.6.0 8/11/2016 OpenScape Desk Phone CP V1 R1.6.0


Template:SIPV1R0

Version Release Release date Release note
V3 R3.40.0 17/07/2015 OpenStage / OpenScape DeskPhone SIP V3 R3.40.0
V3 R3.36.0 10/04/2015 OpenStage / OpenScape DeskPhone SIP V3 R3.36.0


To get an overview of all release notes for the OpenScape CP Phone IP family see the history of all Release Notes.

Interoperability Matrix

The intent of this interoperability matrix is to provide information with regards to the compatibility of various software releases of Desk Phone CP phone SW in conjunction with each relevant communication system and applications software release. It is not the intent of this interoperability matrix to provide any software availability information.

The OpenScape Desk Phone CP can be connected to the following systems:

Phone SW Version (SIP) OpenScape Voice V7 OpenScape Voice V8 OpenScape Voice V9 OpenScape 4000 V8 OpenScape DLS JHPT
V1R1.6.0 and lower Latest version V8 R1.43.2 or later V9 R0.6.2 or later V8 R0.14.0 V7 R3.15.0 (Build 455) or later V2 R3.1.0

Phone SW Version (HFA) OpenScape Business V2 OpenScape 4000 V8 OpenScape DLS JHPT
V1R0.3.0 V2R2.1.0 or later (CP200 only) in preparation V7 R3.23.0 (Build 462) or later V2 R3.1.0


Order Information

Feature OpenScape Desk Phone CP 200 OpenScape Desk Phone CP 400 OpenScape Desk Phone CP 600 OpenScape Key Module 400 OpenScape Key Module 600 Wall Mount Kit OpenScape DeskPhone CP200/CP600
Package content Phone, handset and cord, Paper label and cover, Stand, Installations- and Quick Reference Guide Phone, handset and cord, Paper label and cover, Stand, Installations- and Quick Reference Guide Phone, handset and cord, Stand, Installations- and Quick Reference Guide Key Module, Paper label and cover, Stand Key Module, Stand Wall Mount Kit
Feature Number L30250-F600-C426 L30250-F600-C427 L30250-F600-C428 L30250-F600-C429 L30250-F600-C430 L30250-F600-C431
Part Number S30817-S7720-A101 S30817-S7722-A101 S30817-S7724-A101 S30817-S7726-A101 S30817-S7728-A101 S30817-D7724-A101


Power Supply Units, please see here
Remark: The same PSUs as already been used for OpenStage and Desk Phone IP Phones.

Accessories

This sub-page shows the accessories which are provided for the OpenScape Desk Phone CP phones, those are for instance headsets. For Accessories, please look here

Documentation and Training

Information

  • Product pictures, please look here
  • Declaration of Conformity (DoC), please look here



Data Sheets


Brochure


User and Admin Documentation SIP

International (English)  English

Deutschland  Deutsch



User and Admin Documentation HFA

International (English)  English


Deutschland  Deutsch


Multilingual

Key Labeling Tool

Key Labeling Tool in English
Tool zur Tastenbeschriftung in Deutsch

Training

International (English)  English

Remark: For participation and booking a myTraining-Account is required.
Deutschland  Deutsch

Hinweis: Für die Teilnahme und Buchung benötigen Sie einen myTraining-Account.

Firmware / Software

The SIP firmware provides encryption capabilities. Hence its distribution must follow legal requirements which do not allow unrestricted SW distribution via the Internet. The firmware is only provided by Unify technicians or by official Unify Partners. Customers with self-care contracts will have access to SW within the SEBA Web portal (login required).

The Application software of the OpenScape Desk Phone CP phones can be transferred to the phone:

Mass deployment

See Mass Deployment.

End User License Agreement (EULA) for Open Source Software

The OpenScape Desk Phone CP phones use Open Source Software. The model specific end user license agreement (EULA) and License terms can be found in the following list:

Model SIP V1R0 HFA V1R0
OpenScape Desk Phone CP200 pdf.png  OS CP200 EULA

pdf.png  OS CP200 License term

zip.png  Desk Phone CP200 EULA
and License term
OpenScape Desk Phone CP400 and CP600 pdf.png  OS CP400 and CP600 EULA

pdf.png  OS CP400 and CP600 License term

Open Source Software used in the product

The Open Source Software can be downloaded from the OpenScape Desk Phone CP Open Source Software V1 page.

Contact us

United States of America  New! OpenScape Desk Phone CP Family
United Kingdom  New! OpenScape Desk Phone CP Family
Deutschland  Neu! OpenScape Desk Phone CP Produktfamilie

See also

OpenScape Desk Phone CP Frequent Asked Questions (FAQs)

  • sub-page provides additional information to the OpenScape Desk Phone CP phones

OpenScape Desk Phone power supply and PoE classes

  • sub-page provides required power supply and PoE classes of phones and accessories
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