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OpenStage SIP Release Notes

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The OpenStage 60 SIP and OpenStage 80 SIP Release Notes help you to find, in descending order:

  • New implemented features
  • Corrected bugs
  • Known and still open issues (eventually with workarounds)

for each specific OpenStage SIP phone software version considered.

Read more about new or hidden SIP features.

Software versioning / naming

A new software versioning scheme was introduced, it requires that a new versioning name should be adopted for each software product.
Software product version will be now identified with the string:

V x[.y] R m.f.h

in which field:

  • x[.y] denotes the Major release level
  • m denotes the Minor release level
  • f denotes the Fix release level
  • h denotes the Hotfix level


This naming convention scheme does not imply any naming requirements for file / files available.


More informations on the New Software Versioning scheme wiki page.

OpenStage SIP V3

General information V3R1

What’s New?

Area Summary
Functionality OpenStage SIP Phone Deployment in Cloud Environments (available for Asterisk, later release planned for OpenScape Voice) - The cloud service provider delivers a factory standard phone to their customer and provides a PIN to be entered by the customer when the phone starts up. There is no further setup of the customer necessary.
Functionality Video Telephony for OpenStage 60/80 (available for Asterisk, later release planned for OpenScape Voice) - With video call feature it is possible to make video calls with OpenStage 60/80 SIP devices. For this feature H.263 Codec is supported with resolution QCIF=176×144. Basic call features such as hold, retrieve, mute, un-mute, consult work within video call feature. Note: In the first step, there are only video calls from OpenStage to OpenStage phones supported.
User Interface Enhancements Activating/deactivating Hold and hang-up on nonkeyset (single-line) Openstage Phones (released for connection to OpenScape Voice V7, available for Asterisk) - This function works in the following call scenario: You have placed a call on hold and hang up. You can use hold and hang up to determine whether you will be prompted immediately of after a defined time to retrieve the held call.
User Interface Enhancements Improved Call-log (released for connection to OpenScape Voice V7, available for Asterisk) - The new configuration option will allow Call Log to be deactivated - ensuring privacy/security, e.g. Call Log records are not held by the phone and also avoiding possible discrepancy, when other devices/products are being used to maintain a call log.
User Interface Enhancements HD Wideband Audio Logo (released for connection to OpenScape Voice V7, available for Asterisk) - The OpenStage supports high quality audio by virtue of the G.722 Wideband audio codec. During an active call it is pointed out with HD Wideband Audio Logo to this function.
Serviceability & Administration Rapid State Diagnosis Call for OpenScape Solution – Activate diagnostic call (released for connection to OpenScape Voice V7) - This feature provides the possibility to place a diagnostic call, which starts call related tracing on the phone and on the involved OpenScape Voice. With all these traces available, a call can be followed throughout the voice system and a possible problem can be detected faster. As all traces from all involved components are available at the 1st level support, the analysis of a possible problem can be started immediately.
Serviceability & Administration Alternative to DLS Contact Me – SIP Notify (available for Asterisk, later release planned for OpenScape Voice) - With this feature a new mechanism is introduced to allow the phone to detect that the DLS needs the phone to establish a connection.

V3 R1.26.0

What’s New?

Area Summary
Network OpenStage SIP V3 supports IPv4 and IPv6 operation based on a dual stack implementation. This also allows dual IP operation (IPv4 and IPv6 in parallel).

OpenStage offers ANAT for IPv4 / IPv6 inter working.

Network / Audio For better supporting specific configurations (e.g. networks with long latency) OpenStage phones can be configured to 60ms paket size now.
Network / Security The network authentication feature IEEE802.1x is now also supporting PEAP (Protected Extensible Authentication Protocol ) as an authentication method (in addition to EAP-TLS).
Security A number of security enhancements have been introduced in various areas:
  • Powerful configurable password policy
  • DLS secure mode with PIN
  • OpenStage already supported secure media (encrypted calls/SRTP) using the Mikey-0 option and V3R0 also offers SDES support
  • The XML application platform is supporting https now
  • Access to WBM can be disabled
  • Reset to factory settings via hooded claw can be disabled
  • USB port can be disabled
  • Security log is available now
  • ...for more details see sales information document and manuals
Serviceability A number of traces will be enabled per default now - this reduces time needed to obtain some initial trace information in case a problem has occurred.

The default size for trace files has been increased as well.

Serviceability Diagnosis data can be read locally or remotely by admin and - if configured- by user, reducing time and effort for trouble shooting.
SIP support For server type "Asterisk" OpenStage does support functional call back now (CCBS/CCNR).
Interfaces / Bluetooth A subset of the Bluetooth Hands Free Profile (HFP) has been added, providing more functionality in addition to the already existing Headset profile (HSP) and supporting compatibility with newer BT headsets.
User Interface As a configurable option OpenStage phone can play DTMF tones received out-band which is useful in some cases / some configurations (e.g. when connecting to the PSTN via gateways).
User Interface Setting the call forwarding is a lot easier now, e.g. entering ad-hoc forwarding destinations and checking / setting forwarding types.
User Interface Users like contact center agents that auto-answer calls via AICS/ZIP tone feature are gaining efficiency - terminated consultation calls automatically reconnect held calls now.

V3 R0.73.0

What's New?


Fixed Bugs

This section lists issues that have been resolved or closed for the OpenStage SIP V3R0 product.

ID Cluster Summary
NA09804615 Plug_and_Play_Problems during network changes
NA09835410 The Openstage does not send invites to Backup Sip Proxy
NA09842639 Backup registration empty after update to V2R2.47.2+
NA09385566 spor. missing first ringback tone when calling a forwarded subscriber
NA09569538 no hostname in DHCP discover after phone update
NA09578010 OpenStage did not change automatically to summertime (Germany)
NA09709738 phone not responding on key press
NA09810125 OpenStage Plays a busy tone when it receives SIP "404 Not found"
NA09822158 DHCP option 43 configuration changes between OpenStage version 2 and version 3
NA09856779 OpenStage 80 SIP crashes sporadically
NA10042732 Devices do not poll the Provisioning Server according the DCMP parameters
NA10031425 Toggle feature button on OpenStage phones doesn't work properly in case of OSV interconnect link failure


V3 R0.68.0

What's New?

ID Cluster Summary
RQ00034880 TCP keep alive mechanism with a configurable timeout


Fixed Bugs

This section lists issues that have been resolved or closed for the OpenStage SIP V3R0 product.

ID Cluster Summary
NA09164017 "Canonical dial Settings" lost after mobile logon
NA09447232 No payload after 66 hops with Openstage
NA09640759 OS startup takes very long / service crash
NA09784412 Reporting of OS40 with two Side Cards goes into No Telephony
NA09412553 user PW menue will not correctly locked
NA09832013 Ramdomly OpenStage SIP phones on OpenScapeVoice platform freeze
NA09813430 LI(network) Problems after update from V3R0.48.0 to V3R0.63.0

V3 R0.63.0

What's New?

  • now released also with OSV V4R1 and OSV V5

Fixed Bugs

This section lists issues that have been resolved or closed for the OpenStage SIP V3R0 product.

ID Cluster Summary
NA09383854 Call possible in locked state if match dial plan
NA09408339 spor. network settings are not changed during plug and play
NA09478144 Mobility users Log-off and Log-on, the missed calls are't shown correctly
NA09500765 OpenStage 60 crashed abruptly
NA09432314 network change failed to save
NA09446905 Special characters in call forwarding notify crashes the phones
NA09569538 Missing hostname at first DHCP request after update
NA09408339 spor. network settings are not changed during plug and play

V3 R0.61.0

What's New?

  • first fix release for SIP V3R0

Fixed Bugs

This section lists issues that have been resolved or closed for the OpenStage SIP V3R0 product.

ID Cluster Summary
NA08974087 phone crash when FTP server not available
NA09158628 OS40 OpenStage 40 SIP V3 freezes
NA09296899 After update OpenStage Phones from V2 R1.21 to V3 R0.48.0 the keyset doesn't work
NA09296917 After update of OpenStage Phones from V2 R1.21 to V3 R0.48.0 the shift labeling is missing

V3 R0.48.0

What's New?

  • GA release of the version 3

for further details see General information OpenStage V3R0

Fixed Bugs

not relevant

OpenStage SIP V2

V2 R2.47.0

General information

What’s New?

  • (RQ00033598) long number in call log for short code dialling
  • (RQ00032408) Call Log / journal control option (pt1)
  • (RQ00099820) missed call LED option control

Fixed Bugs

This section lists issues that have been resolved or closed for the OpenStage SIP V2R2 product.

ID Cluster Summary
NA08240250 Sporadically incomming call via Genesys CTI we have a missed call on the Openstage
NA08588387 Local phone menu cannot deal with more than 30 characters for the dial string for a repertory dial key
NA08613217 Call log entry based on name if numb. not provided
NA08679360 Default label will change when re-programming an FPK if the FPK is locked via DLS.
NA08705987 OpenStage not sending complete WBM Certificate chain when accessing WBM
NA08799399 OpenStage Low: Can't set VLAN ID via WBM
NA08851056 dialing in Overview Tab is not more possible
NA08999549 User can be change name from DSS Keys, although the keys are locked via DLS
NA09004296 Not more possible to accept incom. Calls (concerge)
NA09030701 OpenStage DNS server IP addresses is erased after a phone reboot if not provided by DHCP

V2 R2.44.0

General information

What’s New?

  • (RQ00032458) Configurable Group Pickup-Notification for active call / phone activity
  • (RQ00033181) Access VM while logically off-hook
  • (RQ00032225/6) Use Call light on top of display for MWI

Fixed Bugs

This section lists issues that have been resolved or closed for the OpenStage SIP V2R2 product.

ID Cluster Summary
NA07240182 blank allowed in selected dial FPK
NA06554151 Wrong daylight saving changes (country "Brazil")
NA07636373 WBM configured call forwarding key does not work
NA07847606 During the mobility logon for phones set in French, a wrong text is displayed
NA07969672 LLDP process hangs and stops
NA08242395 After an undefined time on some phones a mobile user cannot be logged off anymore via DLS. The job in DLS is created and successfull, but nothing happens any more.
NA08277458 After Mobility log off and log on, the MWI sign display not correctly it is without the call/voicemail counter
NA08418177 problem with chinese characters on FPK
NA08446348 spor. keypad dialing does not work (looks like frozen)
NA08503634 OpenStage Phones returning a 486 busy message when it should be in an idle state (Concierge)
NA08515437 different displaying of an anonymous caller (group pickup and incoming call)
NA08568305 Sporadically phone is unable to make or receive calls
NA08622490 Wrong saved entry in telephone book with umlauts at the beginning and 30 characters
NA08627881 Konftel 60W sporadically disconnects with the OpenStage 60 at night
NA08671071 After upgrading the phone does not apply the USER DATA PROFILE
NA08233098 Phone crash and reboot with core file during active call (not reproducible)
NA08742775 Phone crash when user presses ignore in group pickup popup (not reproducible)
NA08753632 no missed call log entry when phone is busy
NA08754976 select dialing key cannot be changed by Openstage Manager
NA08788945 Openstage with Line keys goes not in work after update
NA08856129 Concierge error message and phone reboot

V2 R2.41.0

General information

What’s New?

Fixed Bugs

This section lists issues that have been resolved or closed for the OpenStage SIP V2R2 product.

ID Cluster Summary
NA06090101 wrong local contacts during outgoing call
NA06615425 Via OpenStage manaager some phonebook entries were created after that some phones did a reboot
NA06710962 "*" entered twice after call clearing and key press
NA06763472 OpenStage 40 The date format in missed calls is always in the dd.mm.
NA06995095 some Network informations not locked
NA06103919 party leaves local conf - initator not showing padlock icon
NA07129992 Lock CallContextMenu via DLS not working
NA07471076 sporadically time update failed
NA07502436 OpenStage 80 SIP speaker key is blinking in idle state
NA07661225 mobility user tries to logon. At the point loading the user data the phone restarted.
NA08034002 Phone sending continous ARP requests
NA07894052 Phone restart during phone call
NA08036726 The Display of one Phone was Flickering with every touch of a key, it turns the backlight on when pressing a key and immediately off when leaving the key alone
NA08067101 OS rings with maximum volume
NA08099775 DNS-server used from untagged vlan
NA08099262 OpenStage does not re-subscribe for MLHG feature toggle after leaving survivability mode
NA08135597 CSTA messages 'AnswerCall' are rejected by OS60 with 'CSTAErrorCode' with 'stateIncompatibility'
NA08148475 call recording mode will be changed to manual after mob logon
NA08148593 Openstage loose Parameters of send url key after mob logon/logoff
NA08160427 OpenStage 60/80 reboots when attempt to add contact from CALLS RECEIVED TAB on the Phone
NA08167246 OpenStage blocked after spec. consultation scenario
NA08236228 phone crash during active call
NA08277532 Padlock should be inverted in Local Conf.
NA08294165 OpenStage Phones gets disconnects after one Call and restarts
NA08320210 missing validation after certificate change
NA08322981 problems with dialing of the character "#"
NA08342771 OpenStage restarts when callrec on another OSV and not registered
NA08344803 Autodeploy with OpenStage SIP is not possible any more.
NA08386270 No "changes could not be saved" popup for out of range
NA08567678 All keys on OpenStage 40 / 60 device are frozen, restart required
NA08534549 phone not releasing IP from data VLAN

V2 R2.37.0

General information

What’s New?

Fixed Bugs

This section lists issues that have been resolved or closed for the OpenStage SIP V2R2 product.

ID Cluster Summary
NA05227706 phone crash
NA06764386 OpenStage 60 received a incoming call and frozen
NA07215592 OpenStage 40 phone unable to get dial tone on the primary line
NA08065934 phone reboot during conversation
NA06052960 No password required for user/admin settings
NA07496008 wrong number in missed call list
NA07915027 DTMF problems

V2 R2.30.0

General information

What’s New?

  • Blue Angel” eco label for the OpenStage 15,20 &40 SIP Special highlight is the receipt of the Blue Angel eco label for the OpenStage 15,20 &40 SIP (handed over by the RAL gGmbH). Up to now Unify is the first and only company with their VoIP devices to adhere to these high standards on protecting the environment and climate with regards to energy efficiency and using eco-friendly materials and manufacturing processes. Please visit: http://www.blauer-engel.de/en/products_brands/search_products/produkttyp.php?id=559
  • Device based Call Recording for OpenStage SIP The feature "Call recording" relies on the presence of a (centralized) voice recorder in the network which acts as a SIP endpoint, and which a SIP phone can call to record the speech from an established call. The recorder will record all media sent to it. This approach was previously implemented on the Optipoint phones: The phone uses the audio mixing capabilities, normally used for the local audio conference capability, to merge the audio/media streams of both parties involved in the call and uses a supplementary call to connect to a voice recording device.
  • OpenStage SIP: Push support for SEND URL This feature is based on the Send URL feature. The Send URL mechanism is enhanced with a push mechanism available for XML applications. With the push mechanism it is possible to control an LED on an FPK/FFK on the phone independently from user action on the FPK/FFK. Note: The send URL feature does not support NAT. That means that the IP addresses in both send URL HTTP request and the push request must be reachable both by the phone and the application server.
  • Audible key click It is now possible to generate acoustic feedback (key clicks) on key press action. The user has control over which group of keys to produce the key click: Number keypad only or all keys. The user is able to select the Key click configuration option via WBM or the Settings menu on the phone itself.
  • Simplified procedure to initiate a conference V2R2 has improvements in 2 ways: A new context sensitive menu item, “Start conference” respectively “Add to conference” is added to call menus for single-connected calls or connected conference calls respectively. The “Conference” FPK function has been modified so that if the FPK is pressed when there is a single call or a conference is connected, a normal consultation call is started and the other party is taken into the conference.
  • Mobility Log-on/off times improved DLS Mobility log on/ log-off time is reduced from between 60 - 120 seconds down to approximately 30 seconds for an OpenStage IP phone registered on an OpenScape Voice server. However: In case of a forced log-on* it takes a little longer (between 30 & 60 seconds). FORCED LOGON - A Mobile user is already logged on a device and a logon on a different device is attempted.
  • Fixed keys like Disconnect, Redial (OS 20&40), Call Forward & Voice Dial (OS 60&80) are now programmable The following functions become available for the FFKs (fixed function keys): Hold, Consult, Conference, Repertory Dial, New feature “Home button” (aka “Show phone screen”) for OS 20 SIP & OS SIP 40.
  • Clear screen / Home button programmable on OS 15, 20 & 40 A new FPK/FFK feature providing a simple shortcut to Callview mode (to return the phone back to the home screen to make a new call). Pressing such a programmed FPK/FFK is the OS40/20/15 equivalent of pressing a dedicated CallView mode key (which OS40/20/15 does not have).
  • OpenStage SIP: Secure Interface to OSM The interface between phone and OSM has been improved. The data is now encrypted so that the information between phone and OSM cannot be seen when tracing the network. The transfer of phonebook information is private. A new version of OSM is needed to work with OST V2R2: OpenStageManager V2 R2.2.0. From the user point of view to test the change, they just need to take the new version of OSM and use it the same way as before.

Fixed Bugs

This section lists issues that have been resolved or closed for the OpenStage SIP V2R2 product.

ID Cluster Summary

V2 R1.28.0

General information

What’s New?

Fixed Bugs

This section lists issues that have been resolved or closed for the OpenStage SIP V2R1 product.

ID Cluster Summary
NA06993246 payload problems (XML PUSH)
NA06496780 OS play pattern instead of mp3 tone // recall scenario
NA06913681 WBM-display problems when changing Key layout

After changing a key layout on openStage-phones via WBM - "User Pages - Phone - Program keys" the web-page will not be displayed any more.

NA06916036 OpenStage 40s with KEO Approximatel 10% of upgraded phones required a 2nd reboot before the KEO would come up. (4 failures)
NA06924071 missing WBM translation (german/english)
NA06924445 WBM:missing visible confirmation if you programm/change a key
NA06926774 OpenStage 40 phone rebooted
NA06944882 OpenStage 60 SIP no "not used timeout" in programming mode for FPK
NA06956541 OpenStage 60 SIP sends cancel in place of a bye message
NA07036365 No entry for vehicular traffic" sign when second call is not answered.
NA07114914 dial popup/tone lost when hook switch quickly
NA07198521 "server feature" key available for the user
NA07254950 wrong format of date if tab - location - date will be opened via WBM the date will be shown as dd/mm/yy or mm/dd/yy or yy/mm/dd
NA07258841 in tab "location" the country names are shown in english spelling, the language names are shown in the proper language.
NA07427752 phone crash after failed transfer
NA07472948 OpenStage does not stop busy tone after re-invite
NA07508406 OpenSage phone "Busy Here (481)" to Invites from Genesys CTI SIP Server
NA07513525 phone sends wrong codec after SDP negotiation
NA07571187 After LAN reconnect OpenStage Mannager doesn't reconnect
NA07569388 outgoing calls not possible, missing 180 ringing from the phone
NA04722636 Problem with the Displaycontent in Survial Mode. REALM and Subscriber number is shown in the display if call is ringing on Keyline
NA05761402 OpenStage not handling the hold request correctly
NA05983337 padlock icon wrongly highlighted on OpenStage 40
NA05988227 When try to open the configuration menu for the keys ( long pressing of the key-button), to program a new key-function, the phone does a reboot.
NA06365446 Hold LED is illimunated on all keysets sharing the line
NA06995119 Error message not translated to German (keyset)
NA06995340 Spellingmistake Köpfhöreranschluss in menu
NA07060374 Callers getting dropped when calling XXXX. "500 Internal Server Error" from OpenStage 40
NA07098738 At an OpenStage 40 the free programmable keys are blocked after a short time.
NA07135794 language change "Umleiten...." (key programming)
NA07138912 OpenStage 60 phone reset
NA07148214 label name changed when reprograming FPK
NA07222426 phone crash after answering call via DSS Key
NA07121349 OpenStage 40 Blocks and Reboots after changing the Key
NA07556528 Phone shutdown unexpectedly and it required a power cycle to bring the phone back up
NA07729165 OpenStage lock "line settings" via DLS is not locking Allow in overview and Ring Delay (seconds)
NA07765555 OpenStage phone reboots after blind transfer to central conference system
NA07939580 Unable to invoke the alternate call (toggle back and forth) feature when using ONS phone as the preferred device on Web Client
NA07641828 486 Busy here sent by OpenStage after specific call sequence
NA06913817 dns-srv not working when dns response truncated

V2 R1.21.0

General information

What’s New?

Fixed Bugs

This section lists issues that have been resolved or closed for the OpenStage SIP V2R1 product.

ID Cluster Summary
NA06343993 Phones lost registration after round about 50 days of usage

V2 R1.20.0

General information

What’s New?

Fixed Bugs

This section lists issues that have been resolved or closed for the OpenStage SIP V2R1 product.

ID Cluster Summary
NA05950847 short beep tone in conjunction with CTI application
NA05593359 User received calls (INVITE) but could not pickup these calls
NA05338590 Phone creates improper conference
NA04975941 OpenStage sporadically answers to INVITEs only with TRYING and no RINGING. A few minutes later the phone is working without failure
NA04810936 secretary tried to transfer a call via DSS In the same moment the exec. tried to do a outgoing call. After that trie the phone of the secretary was completely stuck.
NA04594576 OpenStage 40 does not focus digit-mode on selected dialing key
NA04539800 no reregistration possible after config change
NA04513937 Second call to OpenStage with "Call Waiting" active is dispayed as red dot without number
NA04405402 If an OpenStage 60 use a wireless bluetooth Headset we have very bade understanding
NA04232785 Two letters are hanging if the OpenStage 40 is using security and a scrolls a long display name of a caller
NA04038044 Two numbers programmed under one name. If one of they is busy there we can choose the second number from list. But when we choose this number, we've still the busy signal.
NA04008878 OpenStage fails to play announcement from media server
NA03745532 no reaction on pressing FPK in clearing state
NA04990683 WBM file upload without authentication possible
NA04990622 Phone.db downloadable without entering pwd
NA05242126 Sporadically outgoing CSTA-call not displayed on phone
NA04500411 Dial Plan/Dir Pickup phone sends INVITE instead of subscribe

V2 R1.16.0

General information

What’s New?

  • SIP phone hold key operation enhancement (RQ00023291). The FPK feature ‘Hold’ can put an existing call on hold. If the Hold key is used within a held call the call will be retrieved (single line phone).
  • Automatic pop-up of Context Menu during a call (RQ00028755). Up to version V2 R1 the context menu of the phone is displayed, if the user presses the right arrow key. With V2 R1 the context menu is automatically shown. This is configurable. The default is set to on.
  • Improved Call Waiting Tone (RQ00029774). The call waiting tone is much more recognizable for certain country settings
  • Touch Keys too sensitive (RQ00030562). An FPK is locally programmed by long press of the key. The menu can be reached accidently. Therefore the transmission timer was extended and a PopUp is shown before the settings menu is displayed.
  • Mobility Log-in Improvements (RQ00030440). The mobility logon menu is improved for all OpenStage phone models.
  • Support of LDAP on OpenStage 40 (RQ00024812). The OpenStage 40 model is extended with an built in LDAP client. The client has the same functionality as the LDAP client on OpenStage 60/80
  • Local Address Book on OpenStage 40 (RQ00029877). The OpenStage 40 model provides a local phone book. The phonebook is limited to 100 entries. The OpenStage manager is not supporting the OpenStage 40 phonebook.
  • Mode keys press to send URL or start XML application (RQ00026541) The mode key on OpenStage 60/80 can be reconfigured. The access to the local phone application can be replaced with an XML application.
  • Fixed Voice Dial key to send SIP message+ (RQ00026543). The voice dial key can be configured with other functions, like server feature, Send URL and Start XML application
  • Fixed redial key on OS40/20 to send URL to server (RQ00026547). The redial key can be configured with other functions, like server feature, Send URL and Start XML application
  • Process server response for SEND URL (RQ00029732). The server response is processed by the phone.
  • DHCP to use last provided Ip address on restart (RQ00026546). The phone can be configured to use the last known IP address, if the DHCP server fails.
  • Configurable flag to delete call log contents. (RQ00026545). The DLS can delete the call log of the phone remotely
  • Number of DSS keys enlarged for OpenStage 60/80. The number of possible DSS keys is enlarged to 30 for OpenStage 60/80 models.

Fixed Bugs

This section lists issues that have been resolved or closed for the OpenStage SIP V2R1 product.

ID Cluster Summary
NA04361509 M3B: NA04361509: phone reboots once a day
NA04396132 M3B NA04396132: File Deployment not possible
NA03633420 NA03633420 failure code not visible (OS40)
NA03877253 NA03877253: phones does not send "RINGING"
NA03964214 M3B NA03964214:Mobility User is very often not able to log
NA04029860 M3B NA04029860: 802.1x not coming out of no telephony poss.
NA04322484 M3B NA04322484 Phone not consist. G729 a=fmtp:18 annexb=no
NA04364758 NA04364758: rollover ringing (MP3) causes silent RTP
NA04438521 NA04438521: M3B: OS out of function after chef/sec scenario
NA03745532 NA03745532: performance problems // speed dialing
NA04446468 M3B NA04446468: attendant stations often stuck
NA04322484 M3B NA04322484 Phone not consist. G729 a=fmtp:18 annexb=no
NA03358886 NA03358886: Phones locked and no factory reset possible
NA04538297 NA04538297: OS can not send DTMF if received 180 Ringing
NA04535432 NA04535432: SIP 603 Decline message after port increments
NA04438521 NA04438521: M3B: OS out of function after chef/sec scenario
NA04354129 OpenStage 60 lost the CA Certificates
NA04364547 After DNS-SRV failover unable to select outgoing line
NA04362940 Sporadically you listen nothing on handset
NA03919739 missing pickup and DSS key signalisation
NA04362899 Outgoing dial is not possible
NA04406779 No CPU info in Display
NA04464027 The User can not answer the phone, because the Phones freeze.
NA04491692 Speech path problem with Openstage
NA04501683 Phone rebooted as User tried to forward a call via DSS-Key
NA04509636 Problems with DSS transfer
NA04210072 Phones rebootet without anyone touching the phone
NA03745532 performance problems // speed dialing
NA04270808 phone reboot after https file deployment via DLS
NA04201059 XML prob. with slovacian special characters
NA03952410 OpenStage problems with 802.1x and Radius EAP
NA04255683 Retrieve held call" doesn't work after "Blind- Transfer
NA04255754 Phone doesn't send a "RE-INVITE" with "Unhold" to 822 when the function "Retrieve held call" was used
NA04360482 Keypad blocked
NA04029860 In case of a crash of Radius Server there are ca. 30% of the terminal devices in the status RF Telephony not possible
NA04368179 rollover ringing (MP3) causes silent RTP
NA04503242 OpenStage unable to handle "Event: hold"
NA04513937 OS keyset has additional display of "line Busy"
NA04542521 OS40 phone rebooting after Genesys sent NOTIFY with Hold event to the phone
NA04517701 OpenStage 40 locks up when connected to Asterisk SIP switch
NA04780670 OS40 test with Genesys 3PCC, OS40 replied 486 Busy Here for the 2nd incoming call
NA04840362 OS 20 with Cisco 3560 PoE switches and on Version 12.2.52SE and LLDP are stuck in a boot-loop
NA04721081 Sporadically we have locally generated dialtone mixed in audio during a call.
NA04516360 Display theme "Antracite-Orange" has white background
NA05335345 Endgeräte am kompletten Standort Engelswies stehen auf "Telefonie ausgefallen (RF)"

V2 R0.41.0

Fixed Bugs

ID Cluster Summary
NA04223599 Openstage 40 Get Freeze
NA03996041 VoiceMail / Missed Call Button (envelope button) works differently on V1 and V2 OpenStage software
NA04079877 SIP INFO message destroys call context
NA04331416 Settings menu displayed after mobile user log off
NA04314394 unlock not possible after push notification from XML Server
NA04331782 Problem with DNS-SRV
NA04020673 Software download via HTTPS isn't possible
NA04012862 OpenStage timezone offset is not converted correctly.
NA04325724 OpenStage 60 reboots without user interaction
NA03958080 When the OpenStage is restarted from DLS or from the Web I-face it sends snmp generic-trap: coldStart instead of warmStart
NA04278500 BLF-Module-LED-update after restart of Asterisk Pbx-system.
NA04061325 Long pres at keypad key entering number twice
NA04350108 If country settings are changed from GB (default) to any other (here: DE) via phone's User menu/Locality, phone confirms with message "Changes saved successfully" but afterwards GB is still active.
NA04285850 Openstage 40 no sounds (no sound on ringing, loudspeaker and handset)
NA04238828 sometimes deflect popup is empty
NA04389148 Openstage reboot by himself
NA04409846 missing 180 ringing message from phone
NA04438521 Phone is ringing permanent until reboot
NA04446468 OpenStage 60 at attendant stations stuck
NA04460799 intermittently no audio for incoming call on Openstage 40
NA04480408 sporadic no ringtone
NA04387668 Openstage 20 sporadically reboots
NA04498998 OS40 send RTP after BYE//no Audio incoming Call
NA04509255 “500 Internal server error” message after short bye/invite sequence
NA04521474 Openstage 15 sporadically reboots

V2 R0.30.0

Fixed Bugs

ID Cluster Summary
NA03980452 the devices are ringing although there is no pending call
NA03969510 OpenStage 60 boots
NA04002007 Openstage 60 freezes, there is no reaction anymore
NA04011133 OpenStage 40 remains hanging after resuming the call
NA03919739 missing pickup and DSS key signalisation
NA03815921 phone freezes with PC connected
NA03919739 missing pickup and DSS key signalisation
NA03989980 poradically no payload at headset
NA03921162 After the upgrade, the terminal device cannot be administered with the DLS. Every other job is running in a Timeout (expired)
NA03927859 Dropped call to Microsoft Mediation Server when using TLS
NA03852490 Problem with group pickup on keyset phones
NA03809578 sporadically reboot of the OS if you use a Bluetooth headset
NA03967652 No success notify at the phone after transferring to another station if you use EA Cockpit
NA03974126 Openstage is hanging during the call transfer to another subscriber
NA03891696 phone reboots sporadically after call forwarding
NA04075419 Sometimes the attendant telephone is not ringing and nothing is shown although the software callticket is tells you an incoming call for the operator
NA04074408 OpenStage phone rebooted
NA04080251 Phonereboot without any user actions
NA04045076 Phone locks up during alternation
NA04032782 Phone blocks and performs restart after configuration of key directly on the phone
NA04029598 No functionality of Transaction/Response Timers by DNS SRV with Protocol UDP
NA04017722 reboot during operation
NA04015703 Problems with halfways if you are using a Bluetooth headsed
NA03847277 Wrong ringer filename causes no ringtone (distinctive ringing)
NA03788149 menu items partly not readable
NA03868279 Display id does not show Unicode characters
NA03883352 Consecutive packet loss und consecutive good packets can't possible, when no packets get lost
NA03876560 Context menu of large conference lost after member information item selected
NA03910060 one way speech when using Remote Test tool
NA03908995 Openstage 40 reboots sporadically
NA03964108 Phone lose connectivity of the PC port after upgrade to V2 Software
NA03966035 After the FileDeployment the Phone responds to the ContactMe-Request, but never sends a Solicited-Message. Because of that the job is set to "expired"
NA03998736 OpenStage rebooted automatically while user was using the configuration menu
NA03991378 OpenStage did several reboots
NA04008469 Large Conference is not working at OpenBranch and Survival Mode
NA03988373 The OpenStage does not send DTMF when programming the Authorization Code into a rep-dial key
NA04024676 OpenStage Phones do not register correctly
NA04031826 OpenStage hung up while user was in call log menu. Phone had to be rebooted manually
NA04021726 Phones fail to register after Asterisk Loc Serv failure
NA04150198 phones do not connect backup server after reboot
NA04118802 PC Port Data connection was lost

V2 R0.16.0

What’s New?

  • LDAP client simple search (RQ00027118) User interface change, for easier LDAP access
  • SSH access (RQ00025302) Secure Shell or SSH is a network protocol that allows data to be exchanged over a secure channel between two computers. Encryption provides confidentiality and integrity.
  • Preview key functionality (RQ00025112) (Openscape Voice only) This enhancement introduces the ability for users to decide whether they pre-view lines before using them. They do this by switching the Preview mode on and off using an FPK
  • Directed call pickup enhancements (RQ00025095) (Openscape Voice V4.0 only) This feature extends the Directed Pickup feature as implemented in OpenStage SIP V1R4 to allow the OpenStage user (keyset or non keyset) to pickup calls which have been manually held by a keyset user in the Openscape Voice environment.
  • AICS ZIP tone (RQ00021476) This feature increases productivity of agents receiving calls distributed by an ACD system or for hunt group members. It allows an agent using a headset to put the phone into a mode where incoming calls are automatically answered without ringing and without any key press, and without the Openscape Voice providing any additional signalling information specific to the auto answer.
  • Ringer preview (RQ00026726) The requirement is to change the ringer selection UI provided by the user menu, such that while the user is browsing the tones/melodies or files, they are automatically played to indicate what the chosen ringer will sound like.
  • Distinctive ringing (RQ00023757, RQ00026540) The SIP Server may provide information within an incoming call indication or ringer request that a specific ringer is to be used. A table is maintained in the phone to provide a list of different ring types that may be selected by the switch for use with an incoming call.
  • Dial plan (RQ00024810) The Dial Plan feature allows an OpenStage phone to determine the completeness of a dialled number so that the phone can start the dialling process without the user explicitly having to select a further option such as "dial" or "OK" after entering the last digit.
  • Copy contact (RQ00024315) With this feature a Personal Phone Book contact can be automatically created using the contact details from LDAP or Call Log.
  • Terminal host name (RQ00024220) This feature allows the string that the phone attempts to register with the DNS via DDNS to be customised by Admin.
  • URL on FPK (RQ00026538) The basic requirement for the FPKs is that all keys (including those on any sidecar units attached) can be configured with a URL (termed "send URL" key). Pressing the key sends the URL to the server using an HTTP request.
  • TAB navigation (RQ00024373) The tab bar becomes an item that can be highlighted by scrolling upwards in the screen. Tabs can be scrolled in either direction using the Left and Right arrow keys.
  • Back arror to call view (RQ00024374) A normal (not long) press of the Left arrow key whilst any line (not the tab navigation bar) of a top level screen of a phonelet is highlighted and active should change the mode focus to the Call View application.
  • DSS call forwarding status option (RQ00025099) (Openscape Voice only) The forwarding state will be indicated using the DSS Key led, and will also be reflected in the associated DSS/LINE overview screen.
  • Call forwarding information during connect display (RQ00025108) (Openscape Voice only) This is an enhancement to the existing capability to indicate call forwarding history in the alerting display for in incoming call.
  • Hotline/Warmline (RQ00025109, RQ00024850) This features gives the ability for the OpenStage Phone to auto-dial either immediately the user goes off-hook (Hot Line/Phone) or after a period of inactivity by the user (Warm Line/Phone). Release Note page 33 (of 33) OpenStage SIP V2R0.16.0
  • TLS Survivabiliy (RQ00024754) (Openscape Voice only) This feature request is required to extend the "Survivability using a Survivable Proxy" so that it is fully conformant with the OSCAR 4.0 chapter 11.1.15.
  • Configuration MWI count names (RQ00026537) The new options introduced will allow the text for the labels displayed against the counts by the Messaging Phonelet (associated with the four counts of New, New urgent, Old and Old Urgent) to be specified, and to allow any combination of the four counts (and associated labels) to be marked as shown or hidden.
  • Key module paper (RQ00026529) The support for this key module is restricted to Openstage 40 and Openstage 15. Only one key module can be connected.
  • OpenStage 15 (RQ00025658) Support for Openstage 15 is introduced.
  • Support of CS5 in QoS Layer 3 settings (RQ00026749) Support for code point CS5 is introduced
  • Renaming of skins (RQ00028438) New names for display themes.
  • Fixed_Forward (RQ00026539) (Asterisk only) The fixed forwarding key is capable of having the key programmed as alternative function to the default built-in forwarding.
  • HPT_Remote_Control (RQ00024398) The feature is based on the use of the HPT test tool which can set up a remote connection with a phone and allows the tool user to manipulate and monitor the Phone in use.
  • Remote_Trace_Activation (RQ00025931) The configuration of the remote trace feature is made available via Admin WBM and also via the DLS interface.
  • 3rd_Call_Leg (RQ00025092) This feature allows the phone to provide a 3rd call for some limited scenarios associated with Call Waiting or picked up calls.
  • Proxy_Mode_Enhancements (Openscape Voice only) (RQ00027518) This feature improves the robustness of the survivability solution by providing a reliable mechanism for the phones to synchronise with the survivability mode of the survivable proxy during the normal SIP registration cycle.
  • Managing_User_Data_By_DLS_Step1 (RQ00026280) Additonal items from the user configuration menu can be managed by the DLS.
  • DCMP (RQ00023213) This feature enhances the existing OpenStage phone’s DLS interface by providing a means for the OpenStage SIP Phone to make use of a DLS Server which is deployed behind a Firewall/NAT.
  • Improved Logging (RQ00025298, RQ00028432) Improves the level of information available for error analysis.
  • Web based management (RQ00028569) Access to the phone web pages is possible via HTTPS only. HTTP is not longer supported. Connections to the http port are automatically redirected to the https port.
  • Multi_Line_Bridging (Openscape Voice V4.0 only) (RQ00023570) This feature allows a Keyset user to Bridge into (join) an existing call, by pressing the line key of a shared line appearance which is busy with that call.
  • Konftel support (RQ00027704) Support for the Konftel conference unit is introduced; for Bluetooth connection only.
  • OpenStage 40: Immediate start of energy saver(RQ00027978)
  • Download WBM certificate using DLS(RQ00028737) DLS can load a WBM certificate into the phone RQ00025304, RQ00027070 File Management setup 1 User feedback is given about how much of the available file space is used/available. For this feature OpenStage Manager V2 is required.

Fixed Bugs

ID Cluster Summary
NA03849398 After attempt for manual reboot call forwarding doesn't work
NA03849342 Maintenance icon remains blinking after closing ssh connection
NA03849342 Serv. icon still displayed after clearance of ssh connection
NA03849398 call forwarding button out of function
NA03788149 FV openstage SIP V2 R0.2.0: Menüpunkte teilweise nicht lesbar

OpenStage SIP V1

V1 R5.13.0

What’s New?

Fixed Bugs

ID Cluster Summary
NA03857815 sporadically no way speechpath
NA03922365 problem with holded call
NA03888264 OpenStage 40 Keyset cannot answer call, endless ringing
NA03817800 When a Openstage 40 is re-booted, 2 attempts at registration are made
NA03834557 restart of OS 80, probably due to sidecar problem
NA03877253 phones does not send "RINGING"
NA03891941 SIP connection not cleared when handset is replaced
NA03863084 Problems with DSS Keys and Space in Keytext after twelfth character in not readable area
NA03937050 Error in the mask Mobility Logon in OpenStage 40
NA03841229 (* and #) are ignorred if quickly pressed twice
NA03843425 incoming call not indicated as forwarded
NA03872071 missing "Transfer failed" popup/specific scenario
NA03900951 No immediate busy signalling in internal calls
NA03813310 DN Name entry for LDAP-access cannot be entered completely
NA03779310 Problem with reregistration timer
NA03860573 "Save&Exit" in Remotetrace-menu without function
NA03850590 strange tone during incoming call
NA03706662 Headset at OS does not work anymore after some time
NA03680160 At customer side occur sporadically payload problems
NA03525728 phone does auto answer second call
NA03882515 Feature toggle does not work after reboot
NA03980511 phone rebooted after DSS deflection of call

V1 R5.11.0

What’s New?

  • The existing local phone book can be substituted with an XML application
  • The SIP retry after parameter (RFC 3261) is supported
  • For better supporting survivability features of the OpenScape Voice, also FQDN will be supported in SIP messages and routed correctly by the network
  • The Busy Lamp Feature (BLF) for monitoring extension states is implemented according to the Asterisk implementation
  • The keypad (1-9,*0#) can be used for direct input into XML application
  • The following countries were added: Turkey
  • The following languages were added: Indonesian, Malay, Brazilian Portuguese, Catalan, Estonian, American English, Latvian, Lithuanian, Romanian, Slovenian, Serbian, Greek, Bulgarian (Cyrillic), Macedonian (Cyrillic), Serbian (Cyrillic), Japanese (on OpenStage 20, 20E and 40 only)
  • Support for LLDP-MED is introduced
  • It is possible to start a configured XML application via FPK
  • Some MWI enhancements (RFC 3842 and RFC 3265) were introduced
  • The OpenStage Manager can upload and delete ringer tones to the phone
  • The new FPK settings, introduced with V1R5, are supported by OpenStage Manager
  • The name HiPath 8000 was replaced by OS Voice in the SIP server type menu (Admin->System->Registration->Sip session->Server type
  • The default setting for LLDP-MED is now “ON”. As a result, the VLAN discovery method default is now “LLDP_MED discovered”.
  • from V1R5.x on the user has to manually configure the device type which is connected to the headset port (via the "Settings --> User --> Audio --> Settings --> Headset socket"). It is important to set the parameter correctly to achieve the best voice quality. DECT Headsets have to be set to "Cordless headset", while the Wired headsets have to be set to "Wired headset". The third setting "Conference unit" is prepared to connect a conference unit from Konftel in the future (this will be released separately as soon as an appropriate cable is available from Konftel). Bluethooth headsets are not affected by this configuration parameter

Fixed Bugs

ID Cluster Summary
NA03716394 display does not get updated after transfer
NA03636798 not possible to activate server based call forwarding
NA03629202 No DCSP value for RTP for RTCP Packets
NA03633420 If you use the German language as menu language you are not able to see the failure code
NA03732809 If you try to pick up a call via a DSS key, and you lift the handset short time after that you hear a strange sound in the handset
NA03745532 no reaction on pressing FPK in clearing state
NA03746863 OpenStage are sending no SNMP traps when they crash
NA03721342 possible to change user password even is not allowed
NA03544186 When playing a voice message via IppAssistant the phone switches from "Voice Mail" to "My Phone" (the connection to PLAYWAVE_ACCESS number is displayed) and it is necessary to press the "Mail" button in order to return to "Voice Mail"
NA03634065 If you change the Openstage 80 SIP to warm grey, the display starts to flicker
NA03576524 In the OpenStage20 SIP there is missing translation into finnish i.e. if you like to change destination in case of Call Forwarding
NA03576195 When you are browsing help in OpenStage 60/80 SIP phone browsing will be stuck if you press arrow up in touchpad
NA03762919 DSS key lighted up constantly, although the chiefs phone was idle
NA03770173 The use of Backup and restore if BLF keys are configured will cause the phone to restart
NA03778879 The phone is cutting on shifted (level 2) program key´s the first letters but on the level 1 (non shifted) he is cutting the letters corectly (at the end)
NA03763578 Openstage 60 blockades related to the Keyset operation
NA03789927 unable to consult after GPU notify cancelled
NA03790826 After the successful login, the device overflows the H8K endlessly with Subscribe Messages
NA03679075 No sign. if BLF call & inc. call at same time
NA03781654 menu offers pickup call even no group call is available
NA03750813 No busy tone on OpenStage SIP devices when country ?Poland? is selected
NA03827307 After a prompt for a group call is shown on the screen of OS 20 which is bussy in call, it doesn't disappears after the call is taken from the respective PU group member
NA03788222 Sporadically dial tone during the conversation.
NA03809997 problems after activating the DLS security settings (secure mode) – no pin
NA03813566 The phone was idle and did a reboot by itself
NA03731637 OpenStage crashs while mobility logon-off
NA03829516 Unable to logon with large extension.
NA03848137 Openstage doesn't ring during Incoming call
NA03214353 Openstage sending wrong CPL and CGP in QDC Traps
NA03696432 timer for failing FTP transfer should be extened
NA03676170 OpenStage is getting blocked after BLF configuration data are send to the Phone via DLS-protocol
NA03807728 phone does not ring and cannot answer call
NA03816492 phone crash after disconnect from call
NA03835712 Openstage doesn't ring in specific scenario

Known & Open Issues

ID Cluster Summary
NA03706662 After some time the headset connected to OpenStage stops functioning
NA03680160 At customer side occur sporadically payload problems
NA03770733 File Deployment with DLS to the Openstage sporadically not possible
NA03779310 Problem with reregistration timer OS
NA03815921 On the OS40 it comes to uncontrolled reboots when the PC port is activated after some time. (high sporadically)
NA03813310 DN Name entry for LDAP-access cannot be entered in the OpenStage completely
NA03817800 When a Openstage 40 is re-booted, 2 attempts at registration are made
NA03834557 restart of OS 80, probably due to sidecar problem (high sporadically)
NA03834485 When the headset isn't put on-hook after time the phonelet CallView is closed and the state of the phone returns to idle (ready) from user prospective. When a new call arrives in this state of the phone, the phone indicate it visually but without ringing
NA03841229 * and # are ignorred if quickly pressed twice
NA03843425 incoming call not indicated as forwarded
NA03837978 phone continuously answer with 387 Busy Here (specific scenario)
NA03857815 sporadically no way speechpath
NA03834857 no reconnect after consultation, call was canceled
NA03853656 problem with plug&play (too many data)
NA03863084 phone freeze with long line/DSS label names
NA03860573 Openstage 20 , not possible to exit Remote Trace menu with “Save&Exit”
NA03882515 Feature toggle on FPK does not work after reboot

V1 R4.23.0

General information

What’s New?

RQ Trademark License Reference Openstage

Fixed Bugs

ID Cluster Summary
NA03649991 P&P does'nt work completely in conjunction with 802.1x
NA03698841 phone freezes imediately after enabling TLS (specific configuration)
NA03726319 sporadically OpenStage reboot when it's used via 3rd party application
NA03643538 OpenStage fails to read DNS SRV Response
NA03649100 Feature toggle doesn't work after mob. logon/off
NA03684968 wrong call forwarding indication (primary line)
NA03669073 Temporary a black bar appears behind the label of the sensor buttons on the display
NA03576524 In the OpenStage20SIP there is missing translation into finnish i.e. if you like to change destination in case of Call Forwarding.
NA03674265 Mobility, Unable to logon with large extension (more than 6 characters)
NA03692101 Openstage 20, During a secure call, the padlock is cut off in the display
NA03613590 Loudspeaker key accept second call
NA03770188 Phones in the testing room rebooted without any external action
NA03774199 Conf Controller Display Not Updated
NA03787552 Sporadicly Openstage phones frozen without any visible reason
NA03763578 Phone sporadicly freeze in keyset scenario

Known & Open Issues

ID Cluster Summary
NA03706662 After some time the headset connected to OpenStage stops functioning
NA03716394 display does not get updated after transfer
NA03730232 unable to logon mobile user via mobility key (in a special scenario)
NA03636798 not possible to activate server based call forwarding
NA03633420 If you use the German language as menu language you are not able to see the failure code (Openstage 40)
NA03732809 If you try to pick up a call via a DSS key, and you lift the handset short time after that you hear a strange sound in the handset
NA03745532 no reaction on pressing FPK in clearing state
NA03746863 OpenStage are sending no SNMP traps when they crash
NA03721342 User can change User Password via WBM even these feature is locked in DLS
NA03762919 sporadically the dss key to phone A was lighted up constantly, although the phone A was idle
NA03770188 Phone reboot without any external action
Blind transfer failed if the target is a hunt group and two calls are present at phone
NA03680160 // NA03507513 sporadically payload problems
NA03731637 Sporadically reboot of Openstage when using mobility logon/logoff
NA03758260 Diplay of OS 20 only shows the name of the caller and not the number if a call is forwarded to it
NA03778879 The phone is cutting on shifted (level 2) program key?s the first letters but on the level 1 (non shifted) he is cutting the letters corectly (at the end)
NA03788043 OpenStage terminal devices are becoming slow. Entries are displayed with delay from up to 5 seconds.
NA03789927 unable to consult after GPU notify cancelled
NA03790826 Openstage overflows the H8K endlessly with Subscribe Messages YES
NA03699887 OpenStage 60 doesn't ring
NA03813566 OpenStage self reboot
NA03770733 File Deployment with DLS to the Openstage sporadically not possible
NA03807728 Phone does not ring and cannot answer call
NA03809997 DLS secure mode, security state pending
NA03814615 Unable to pick up second line.
NA03815640 Missing internal ringback tone
NA03816492 Phone crash after disconnect from call
NA03576195 When you are browsing help in OpenStage 60/80 SIP phone browsing will be stuck if you press arrow up in touchpad.
NA03805418 Sporadicly HuntMakeBusy is toggling on its own

V1 R4.21.0

General information

What’s New?

-

Fixed Bugs

ID Cluster Summary
NA03649991 since version V1 R4.19 P&P does'nt never work completly.
NA03681080 PhoneletLauncher callview.phd is hosed
NA03625955 The automatic daylight saving is disabled after reset
NA03643538 OpenStage fails to read DNS SRV Response
NA03640794 After switchover from Proxy to OpenScape Voice the line gets subscribed but thereafter one Notify is missing.
NA03677281 The subscriber is logged on as a mobility user (morning). Few hours later he remarked that the phone didn't

react anymore and perform a restart by plugging off the cable.

NA03638133 It happens sporadically that OpenStage devices reboot during operation or after a DLS-Mobility-User login
NA03640168 During the start up the OpenStage is sending its name several times (exactly 3 times) with the "DHCP-Option 12 Hostename".
NA03686065 After deploying the template to the phone the DLS create a job with the right settings. We can see on the phone two times remote administration and then the phone makes a restart
NA03673547 During unlocking of the Openstage 60, the phone sporadically reboots)
NA03584905 In the Openstage 40, in the menue Forwarded Calls, it is not possible to scroll down completely in the detail view if more than 6 calls have come in. Therefore, the detail information for the last two entries are not visible anymore.
NA03650947 NTP server is configured, user tries to change the daylight saving option and the page loads very slowly
NA03667590 Keymodul light is on when pixelsaver is active
NA03608980 Cannot do LDAP lookups from OS80 phone
NA03634065 If you change the Openstage 80 SIP to warm grey, the display starts to flicker.
NA03576195 When you are browsing help in OpenStage 60/80 SIP phone browsing will be stuck if you press arrow up in touchpad.

Known & Open Issues

ID Cluster Summary
NA03680160 sporadically payload problems (halfpaths)
NA03700080 Problems with call transfer/local conference on E/A phones
NA03698841 TLS/SRTP not working when using DNS-SRV - Phones freeze
NA03507513 Sporadically we do not have payload since the upgrade of OS SIP to V1R4.14.
NA03636798 not possible to activate server based call forwarding
NA03629202 OpenStage 40 (maybe all kinds of OpenStage phones) does not use the configured DSCP value for RTP for RTCP packets
NA03649100 Feature toggle doesn't work after mob. logon/off
NA03633420 If you use the German language as menu language you are not able to see the failure code. (OS 40)
NA03684968 Now it appears again, that the LED continues to blink when the redirection gets deactivated, and it blinks until the first conversation is in the course
NA03456210 No speechpath between h8k phone and h4k phone
NA03699887 OpenStage 60 doesn't ring
NA03698584 phones does still work even TLS certificate is not valid anymore
NA03669073 When OS40 appears behind the label of the sensor buttons on the display a black bar.
NA03576524 In the OpenStage20SIP there is missing translation into finnish i.e. if you like to change destination in case of Call Forwarding.
NA03674265 We checked that when we passed a number of 2, 3 , 4 or 5 digits, the prefix 3314059 is correctly added before the

number. But when we passed more digits (6 or more), the prefix were not added.

NA03692101 Stage 20 SIP/ During a secure call, the padlock is cut off in the display
NA03699787 When the agent answers the call he can hear the caller but the caller can not hear the agent so there is a problem with the payload.

V1 R4.19.0

General information

What’s New?

The following language is now supported: Turkish

Fixed Bugs

ID Cluster Summary
NA03576294 phone crash during clock update
NA03518157 After deployment to the latest software version some phones hang while booting.
NA03515329 phones do not start to work after Plug&Play
NA03518812 wrong audio(group pickup) settings after reboot
NA03549354 OS Mobility GroupPickup endless ringing
NA03421740 Logging off a mobility user during a Call-Pickup notification for the mobility users Pickup- Group causes the OpenStage phone to crash and to reboot afterwards
NA03531183 OpenStage60 software is not installed at the first attempt when using Windows ftp-server
NA03480918 Faulty display indication by a call to a subscriber with AUL external.
NA03559270 If you active the server based call forwarding manual via access key (like *44XXXXX) the phone will not display the call forwarding on the screen
NA03580221 Only name indication (large conference)
NA03507510 When you goes offhook then see you a Popup "Please Dial". Over and under the "Please Dail" you see 2 little lines and this lines are to flicker.
NA03523007 Popup appears with "Number unavailable" for half of second when call forwarding
NA03560552 In English you can "Accept" a call. You can also "Accept" a call forwarding activation. We notice that the same word is used for both actions.

In Dutch however it is difficult to find ONE correct word for these 2 actions

NA03602198 We have set the Backlight Timeout value in the menu Energy Saving be 2 hours, when we then expect the display to dim and go dark after not being used for that period of time. OS40 Administrator Pages --> Local Functions --> Energy Saving --> Backlight Timeout
NA03357307 Customer hears 2 ring tones on Openstage SIP phone when a call is going from Openstage->8K->4k->GSM network
NA03589238 The user from OpenStage80 (extension 2607-IP172.28.90.6) makes an external outgoing call via gateway RG8700 CAS to external number, receives two ring back tone (problem), one from PSTN and another one generated by extension.

Known & Open Issues

ID Cluster Summary
NA03572647 os ignore gateway configuration
NA03499348 DLS-Mobility Logout on OpenStage destroys the Windows User Profile that has been saved on the Server.
NA03507513 Sporadically we do not have payload since the upgrade of OS SIP to V1R4.14
NA03466207 Connection terminated immediately after connecting with OS80 and OS60.
NA03525728 phone does auto answer second call
NA03456210 No speechpath between h8k phone and h4k phone
NA03491173 phone connected and dropped after 1 - 2 minutes
NA03584905 In the Openstage 40, in the menue Forwarded Calls, it is not possible to scroll down completely in the detail view if more than 6 calls have come in. Therefore, the detail information for the last two entries are not visible anymore.
NA03238403 Documentation wrong for MCT (malicious call tarce)
NA03576524 In the OpenStage20SIP there is missing translation into finnish i.e. if you like to change destination in case of Call Forwarding.
NA03214353 That means all traps are grey instead of green or red. The operator do not have quick overview about voice quality and he has to open every trap and check it.
NA03582293 problem with group pickup indication
NA03589019 problems with headsets (noise in the background)
NA03576195 When you are browsing help in OpenStage 60/80 SIP phone browsing will be stuck if you press arrow up in touchpad.
NA03614404 Problem when Conference is initiated, you need 2 hang on to be disconnected from a Conference
NA03613550 OS no incomming call possible after Network disconecction
NA03581396 wrong date in display (but the time is correct)
NA03608980 Cannot do LDAP lookups from OS80 phone
NA03607343 no auto answer of some line keys

V1 R4.17.0

Fixed Bugs Show table
Known & Open Issues Show table

V1 R4.14.0

What’s New? Show table
Fixed Bugs Show table
Known & Open Issues Show table

V1 R3.13.0

Fixed Bugs Show table
Known & Open Issues Show table

V1 R3.12.0

Fixed Bugs Show table
Known & Open Issues Show table

V1 R3.7.0

What’s New? Show table
Fixed Bugs Show table


See also

Show SIP related | Show HFA related | Show TDM related


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