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OpenStage SIP Release Notes

The Wiki of Unify contains information on clients and devices, communications systems and unified communications. - Unify GmbH & Co. KG is a Trademark Licensee of Siemens AG.

Revision as of 12:32, 3 November 2009 by Stefan.Siewert (talk | contribs) (→‎What’s New?)
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The OpenStage 60 SIP and OpenStage 80 SIP Release Notes help you to find, in descending order:

  • New implemented features
  • Corrected bugs
  • Known and still open issues (eventually with workarounds)

for each specific OpenStage SIP phone software version considered.

Software versioning / naming

A new software versioning scheme was introduced, it requires that a new versioning name should be adopted for each software product.
Software product version will be now identified with the string:

V x[.y] R m.f.h

in which field:

  • x[.y] denotes the Major release level
  • m denotes the Minor release level
  • f denotes the Fix release level
  • h denotes the Hotfix level


This naming convention scheme does not imply any naming requirements for file / files available.


More informations on the New Software Versioning scheme wiki page.

OpenStage SIP V2

V2 R0.16.0

General information

What’s New?

  • LDAP client simple search (RQ00027118) User interface change, for easier LDAP access
  • SSH access (RQ00025302) Secure Shell or SSH is a network protocol that allows data to be exchanged over a secure channel between two computers. Encryption provides confidentiality and integrity.
  • Preview key functionality (RQ00025112) (Openscape Voice only) This enhancement introduces the ability for users to decide whether they pre-view lines before using them. They do this by switching the Preview mode on and off using an FPK
  • Directed call pickup enhancements (RQ00025095) (Openscape Voice V4.0 only) This feature extends the Directed Pickup feature as implemented in OpenStage SIP V1R4 to allow the OpenStage user (keyset or non keyset) to pickup calls which have been manually held by a keyset user in the Openscape Voice environment.
  • AICS ZIP tone (RQ00021476) This feature increases productivity of agents receiving calls distributed by an ACD system or for hunt group members. It allows an agent using a headset to put the phone into a mode where incoming calls are automatically answered without ringing and without any key press, and without the Openscape Voice providing any additional signalling information specific to the auto answer.
  • Ringer preview (RQ00026726) The requirement is to change the ringer selection UI provided by the user menu, such that while the user is browsing the tones/melodies or files, they are automatically played to indicate what the chosen ringer will sound like.
  • Distinctive ringing (RQ00023757, RQ00026540) The SIP Server may provide information within an incoming call indication or ringer request that a specific ringer is to be used. A table is maintained in the phone to provide a list of different ring types that may be selected by the switch for use with an incoming call.
  • Dial plan (RQ00024810) The Dial Plan feature allows an OpenStage phone to determine the completeness of a dialled number so that the phone can start the dialling process without the user explicitly having to select a further option such as "dial" or "OK" after entering the last digit.
  • Copy contact (RQ00024315) With this feature a Personal Phone Book contact can be automatically created using the contact details from LDAP or Call Log.
  • Terminal host name (RQ00024220) This feature allows the string that the phone attempts to register with the DNS via DDNS to be customised by Admin.
  • URL on FPK (RQ00026538) The basic requirement for the FPKs is that all keys (including those on any sidecar units attached) can be configured with a URL (termed "send URL" key). Pressing the key sends the URL to the server using an HTTP request.
  • TAB navigation (RQ00024373) The tab bar becomes an item that can be highlighted by scrolling upwards in the screen. Tabs can be scrolled in either direction using the Left and Right arrow keys.
  • Back arror to call view (RQ00024374) A normal (not long) press of the Left arrow key whilst any line (not the tab navigation bar) of a top level screen of a phonelet is highlighted and active should change the mode focus to the Call View application.
  • DSS call forwarding status option (RQ00025099) (Openscape Voice only) The forwarding state will be indicated using the DSS Key led, and will also be reflected in the associated DSS/LINE overview screen.
  • Call forwarding information during connect display (RQ00025108) (Openscape Voice only) This is an enhancement to the existing capability to indicate call forwarding history in the alerting display for in incoming call.
  • Hotline/Warmline (RQ00025109, RQ00024850) This features gives the ability for the OpenStage Phone to auto-dial either immediately the user goes off-hook (Hot Line/Phone) or after a period of inactivity by the user (Warm Line/Phone). Release Note page 33 (of 33) OpenStage SIP V2R0.16.0
  • TLS Survivabiliy (RQ00024754) (Openscape Voice only) This feature request is required to extend the "Survivability using a Survivable Proxy" so that it is fully conformant with the OSCAR 4.0 chapter 11.1.15.
  • Configuration MWI count names (RQ00026537) The new options introduced will allow the text for the labels displayed against the counts by the Messaging Phonelet (associated with the four counts of New, New urgent, Old and Old Urgent) to be specified, and to allow any combination of the four counts (and associated labels) to be marked as shown or hidden.
  • Key module paper (RQ00026529) The support for this key module is restricted to Openstage 40 and Openstage 15. Only one key module can be connected.
  • OpenStage 15 (RQ00025658) Support for Openstage 15 is introduced.
  • Support of CS5 in QoS Layer 3 settings (RQ00026749) Support for code point CS5 is introduced
  • Renaming of skins (RQ00028438) New names for display themes.
  • Fixed_Forward (RQ00026539) (Asterisk only) The fixed forwarding key is capable of having the key programmed as alternative function to the default built-in forwarding.
  • HPT_Remote_Control (RQ00024398) The feature is based on the use of the HPT test tool which can set up a remote connection with a phone and allows the tool user to manipulate and monitor the Phone in use.
  • Remote_Trace_Activation (RQ00025931) The configuration of the remote trace feature is made available via Admin WBM and also via the DLS interface.
  • 3rd_Call_Leg (RQ00025092) This feature allows the phone to provide a 3rd call for some limited scenarios associated with Call Waiting or picked up calls.
  • Proxy_Mode_Enhancements (Openscape Voice only) (RQ00027518) This feature improves the robustness of the survivability solution by providing a reliable mechanism for the phones to synchronise with the survivability mode of the survivable proxy during the normal SIP registration cycle.
  • Managing_User_Data_By_DLS_Step1 (RQ00026280) Additonal items from the user configuration menu can be managed by the DLS.
  • DCMP (RQ00023213) This feature enhances the existing OpenStage phone’s DLS interface by providing a means for the OpenStage SIP Phone to make use of a DLS Server which is deployed behind a Firewall/NAT.
  • Improved Logging (RQ00025298, RQ00028432) Improves the level of information available for error analysis.
  • Web based management (RQ00028569) Access to the phone web pages is possible via HTTPS only. HTTP is not longer supported. Connections to the http port are automatically redirected to the https port.
  • Multi_Line_Bridging (Openscape Voice V4.0 only) (RQ00023570) This feature allows a Keyset user to Bridge into (join) an existing call, by pressing the line key of a shared line appearance which is busy with that call.
  • Konftel support (RQ00027704) Support for the Konftel conference unit is introduced; for Bluetooth connection only.
  • OpenStage 40: Immediate start of energy saver(RQ00027978)
  • Download WBM certificate using DLS(RQ00028737) DLS can load a WBM certificate into the phone RQ00025304, RQ00027070 File Management setup 1 User feedback is given about how much of the available file space is used/available. For this feature OpenStage Manager V2 is required.


Fixed Bugs

ID Cluster Summary
NA03849398 After attempt for manual reboot call forwarding doesn't work
NA03849342 Maintenance icon remains blinking after closing ssh connection
NA03849342 Serv. icon still displayed after clearance of ssh connection
NA03849398 EFT NA03849398: call forwarding button out of function
NA03788149 FV openstage SIP V2 R0.2.0: Menüpunkte teilweise nicht lesbar

Known & Open Issues

ID Cluster Summary

OpenStage SIP V1

V1 R5.13.0

What’s New?

* -

Fixed Bugs

ID Cluster Summary
NA03857815 sporadically no way speechpath
NA03922365 problem with holded call
NA03888264 OpenStage 40 Keyset cannot answer call, endless ringing
NA03817800 When a Openstage 40 is re-booted, 2 attempts at registration are made
NA03834557 restart of OS 80, probably due to sidecar problem
NA03877253 phones does not send "RINGING"
NA03891941 SIP connection not cleared when handset is replaced
NA03863084 Problems with DSS Keys and Space in Keytext after twelfth character in not readable area
NA03937050 Error in the mask Mobility Logon in OpenStage 40
NA03841229 (* and #) are ignorred if quickly pressed twice
NA03843425 incoming call not indicated as forwarded
NA03872071 missing "Transfer failed" popup/specific scenario
NA03900951 No immediate busy signalling in internal calls
NA03813310 DN Name entry for LDAP-access cannot be entered completely
NA03779310 Problem with reregistration timer
NA03860573 "Save&Exit" in Remotetrace-menu without function
NA03850590 strange tone during incoming call
NA03706662 Headset at OS does not work anymore after some time
NA03680160 At customer side occur sporadically payload problems
NA03525728 phone does auto answer second call
NA03882515 Feature toggle does not work after reboot
NA03980511 phone rebooted after DSS deflection of call

V1 R5.11.0

General information

What’s New?

  • The existing local phone book can be substituted with an XML application
  • The SIP retry after parameter (RFC 3261) is supported
  • For better supporting survivability features of the OpenScape Voice, also FQDN will be supported in SIP messages and routed correctly by the network
  • The Busy Lamp Feature (BLF) for monitoring extension states is implemented according to the Asterisk implementation
  • The keypad (1-9,*0#) can be used for direct input into XML application
  • The following countries were added: Turkey
  • The following languages were added: Indonesian, Malay, Brazilian Portuguese, Catalan, Estonian, American English, Latvian, Lithuanian, Romanian, Slovenian, Serbian, Greek, Bulgarian (Cyrillic), Macedonian (Cyrillic), Serbian (Cyrillic), Japanese (on OpenStage 20, 20E and 40 only)
  • Support for LLDP-MED is introduced
  • It is possible to start a configured XML application via FPK
  • Some MWI enhancements (RFC 3842 and RFC 3265) were introduced
  • The OpenStage Manager can upload and delete ringer tones to the phone
  • The new FPK settings, introduced with V1R5, are supported by OpenStage Manager
  • The name HiPath 8000 was replaced by OS Voice in the SIP server type menu (Admin->System->Registration->Sip session->Server type
  • The default setting for LLDP-MED is now “ON”. As a result, the VLAN discovery method default is now “LLDP_MED discovered”.
  • from V1R5.x on the user has to manually configure the device type which is connected to the headset port (via the "Settings --> User --> Audio --> Settings --> Headset socket"). It is important to set the parameter correctly to achieve the best voice quality. DECT Headsets have to be set to "Cordless headset", while the Wired headsets have to be set to "Wired headset". The third setting "Conference unit" is prepared to connect a conference unit from Konftel in the future (this will be released separately as soon as an appropriate cable is available from Konftel). Bluethooth headsets are not affected by this configuration parameter

Fixed Bugs

ID Cluster Summary
NA03716394 display does not get updated after transfer
NA03636798 not possible to activate server based call forwarding
NA03629202 No DCSP value for RTP for RTCP Packets
NA03633420 If you use the German language as menu language you are not able to see the failure code
NA03732809 If you try to pick up a call via a DSS key, and you lift the handset short time after that you hear a strange sound in the handset
NA03745532 no reaction on pressing FPK in clearing state
NA03746863 OpenStage are sending no SNMP traps when they crash
NA03721342 possible to change user password even is not allowed
NA03544186 When playing a voice message via IppAssistant the phone switches from "Voice Mail" to "My Phone" (the connection to PLAYWAVE_ACCESS number is displayed) and it is necessary to press the "Mail" button in order to return to "Voice Mail"
NA03634065 If you change the Openstage 80 SIP to warm grey, the display starts to flicker
NA03576524 In the OpenStage20 SIP there is missing translation into finnish i.e. if you like to change destination in case of Call Forwarding
NA03576195 When you are browsing help in OpenStage 60/80 SIP phone browsing will be stuck if you press arrow up in touchpad
NA03762919 DSS key lighted up constantly, although the chiefs phone was idle
NA03770173 The use of Backup and restore if BLF keys are configured will cause the phone to restart
NA03778879 The phone is cutting on shifted (level 2) program key´s the first letters but on the level 1 (non shifted) he is cutting the letters corectly (at the end)
NA03763578 Openstage 60 blockades related to the Keyset operation
NA03789927 unable to consult after GPU notify cancelled
NA03790826 After the successful login, the device overflows the H8K endlessly with Subscribe Messages
NA03679075 No sign. if BLF call & inc. call at same time
NA03781654 menu offers pickup call even no group call is available
NA03750813 No busy tone on OpenStage SIP devices when country ?Poland? is selected
NA03827307 After a prompt for a group call is shown on the screen of OS 20 which is bussy in call, it doesn't disappears after the call is taken from the respective PU group member
NA03788222 Sporadically dial tone during the conversation.
NA03809997 problems after activating the DLS security settings (secure mode) – no pin
NA03813566 The phone was idle and did a reboot by itself
NA03731637 OpenStage crashs while mobility logon-off
NA03829516 Unable to logon with large extension.
NA03848137 Openstage doesn't ring during Incoming call
NA03214353 Openstage sending wrong CPL and CGP in QDC Traps
NA03696432 timer for failing FTP transfer should be extened
NA03676170 OpenStage is getting blocked after BLF configuration data are send to the Phone via DLS-protocol
NA03807728 phone does not ring and cannot answer call
NA03816492 phone crash after disconnect from call
NA03835712 Openstage doesn't ring in specific scenario

Known & Open Issues

ID Cluster Summary
NA03706662 After some time the headset connected to OpenStage stops functioning
NA03680160 At customer side occur sporadically payload problems
NA03770733 File Deployment with DLS to the Openstage sporadically not possible
NA03779310 Problem with reregistration timer OS
NA03815921 On the OS40 it comes to uncontrolled reboots when the PC port is activated after some time. (high sporadically)
NA03813310 DN Name entry for LDAP-access cannot be entered in the OpenStage completely
NA03817800 When a Openstage 40 is re-booted, 2 attempts at registration are made
NA03834557 restart of OS 80, probably due to sidecar problem (high sporadically)
NA03834485 When the headset isn't put on-hook after time the phonelet CallView is closed and the state of the phone returns to idle (ready) from user prospective. When a new call arrives in this state of the phone, the phone indicate it visually but without ringing
NA03841229 * and # are ignorred if quickly pressed twice
NA03843425 incoming call not indicated as forwarded
NA03837978 phone continuously answer with 387 Busy Here (specific scenario)
NA03857815 sporadically no way speechpath
NA03834857 no reconnect after consultation, call was canceled
NA03853656 problem with plug&play (too many data)
NA03863084 phone freeze with long line/DSS label names
NA03860573 Openstage 20 , not possible to exit Remote Trace menu with “Save&Exit”
NA03882515 Feature toggle on FPK does not work after reboot

V1 R4.23.0

General information

What’s New?

RQ Trademark License Reference Openstage

Fixed Bugs

ID Cluster Summary
NA03649991 P&P does'nt work completely in conjunction with 802.1x
NA03698841 phone freezes imediately after enabling TLS (specific configuration)
NA03726319 sporadically OpenStage reboot when it's used via 3rd party application
NA03643538 OpenStage fails to read DNS SRV Response
NA03649100 Feature toggle doesn't work after mob. logon/off
NA03684968 wrong call forwarding indication (primary line)
NA03669073 Temporary a black bar appears behind the label of the sensor buttons on the display
NA03576524 In the OpenStage20SIP there is missing translation into finnish i.e. if you like to change destination in case of Call Forwarding.
NA03674265 Mobility, Unable to logon with large extension (more than 6 characters)
NA03692101 Openstage 20, During a secure call, the padlock is cut off in the display
NA03613590 Loudspeaker key accept second call
NA03770188 Phones in the testing room rebooted without any external action
NA03774199 Conf Controller Display Not Updated
NA03787552 Sporadicly Openstage phones frozen without any visible reason
NA03763578 Phone sporadicly freeze in keyset scenario

Known & Open Issues

ID Cluster Summary
NA03706662 After some time the headset connected to OpenStage stops functioning
NA03716394 display does not get updated after transfer
NA03730232 unable to logon mobile user via mobility key (in a special scenario)
NA03636798 not possible to activate server based call forwarding
NA03633420 If you use the German language as menu language you are not able to see the failure code (Openstage 40)
NA03732809 If you try to pick up a call via a DSS key, and you lift the handset short time after that you hear a strange sound in the handset
NA03745532 no reaction on pressing FPK in clearing state
NA03746863 OpenStage are sending no SNMP traps when they crash
NA03721342 User can change User Password via WBM even these feature is locked in DLS
NA03762919 sporadically the dss key to phone A was lighted up constantly, although the phone A was idle
NA03770188 Phone reboot without any external action
Blind transfer failed if the target is a hunt group and two calls are present at phone
NA03680160 // NA03507513 sporadically payload problems
NA03731637 Sporadically reboot of Openstage when using mobility logon/logoff
NA03758260 Diplay of OS 20 only shows the name of the caller and not the number if a call is forwarded to it
NA03778879 The phone is cutting on shifted (level 2) program key?s the first letters but on the level 1 (non shifted) he is cutting the letters corectly (at the end)
NA03788043 OpenStage terminal devices are becoming slow. Entries are displayed with delay from up to 5 seconds.
NA03789927 unable to consult after GPU notify cancelled
NA03790826 Openstage overflows the H8K endlessly with Subscribe Messages YES
NA03699887 OpenStage 60 doesn't ring
NA03813566 OpenStage self reboot
NA03770733 File Deployment with DLS to the Openstage sporadically not possible
NA03807728 Phone does not ring and cannot answer call
NA03809997 DLS secure mode, security state pending
NA03814615 Unable to pick up second line.
NA03815640 Missing internal ringback tone
NA03816492 Phone crash after disconnect from call
NA03576195 When you are browsing help in OpenStage 60/80 SIP phone browsing will be stuck if you press arrow up in touchpad.
NA03805418 Sporadicly HuntMakeBusy is toggling on its own

V1 R4.21.0

General information

What’s New?

-

Fixed Bugs

ID Cluster Summary
NA03649991 since version V1 R4.19 P&P does'nt never work completly.
NA03681080 PhoneletLauncher callview.phd is hosed
NA03625955 The automatic daylight saving is disabled after reset
NA03643538 OpenStage fails to read DNS SRV Response
NA03640794 After switchover from Proxy to OpenScape Voice the line gets subscribed but thereafter one Notify is missing.
NA03677281 The subscriber is logged on as a mobility user (morning). Few hours later he remarked that the phone didn't

react anymore and perform a restart by plugging off the cable.

NA03638133 It happens sporadically that OpenStage devices reboot during operation or after a DLS-Mobility-User login
NA03640168 During the start up the OpenStage is sending its name several times (exactly 3 times) with the "DHCP-Option 12 Hostename".
NA03686065 After deploying the template to the phone the DLS create a job with the right settings. We can see on the phone two times remote administration and then the phone makes a restart
NA03673547 During unlocking of the Openstage 60, the phone sporadically reboots)
NA03584905 In the Openstage 40, in the menue Forwarded Calls, it is not possible to scroll down completely in the detail view if more than 6 calls have come in. Therefore, the detail information for the last two entries are not visible anymore.
NA03650947 NTP server is configured, user tries to change the daylight saving option and the page loads very slowly
NA03667590 Keymodul light is on when pixelsaver is active
NA03608980 Cannot do LDAP lookups from OS80 phone
NA03634065 If you change the Openstage 80 SIP to warm grey, the display starts to flicker.
NA03576195 When you are browsing help in OpenStage 60/80 SIP phone browsing will be stuck if you press arrow up in touchpad.

Known & Open Issues

ID Cluster Summary
NA03680160 sporadically payload problems (halfpaths)
NA03700080 Problems with call transfer/local conference on E/A phones
NA03698841 TLS/SRTP not working when using DNS-SRV - Phones freeze
NA03507513 Sporadically we do not have payload since the upgrade of OS SIP to V1R4.14.
NA03636798 not possible to activate server based call forwarding
NA03629202 OpenStage 40 (maybe all kinds of OpenStage phones) does not use the configured DSCP value for RTP for RTCP packets
NA03649100 Feature toggle doesn't work after mob. logon/off
NA03633420 If you use the German language as menu language you are not able to see the failure code. (OS 40)
NA03684968 Now it appears again, that the LED continues to blink when the redirection gets deactivated, and it blinks until the first conversation is in the course
NA03456210 No speechpath between h8k phone and h4k phone
NA03699887 OpenStage 60 doesn't ring
NA03698584 phones does still work even TLS certificate is not valid anymore
NA03669073 When OS40 appears behind the label of the sensor buttons on the display a black bar.
NA03576524 In the OpenStage20SIP there is missing translation into finnish i.e. if you like to change destination in case of Call Forwarding.
NA03674265 We checked that when we passed a number of 2, 3 , 4 or 5 digits, the prefix 3314059 is correctly added before the

number. But when we passed more digits (6 or more), the prefix were not added.

NA03692101 Stage 20 SIP/ During a secure call, the padlock is cut off in the display
NA03699787 When the agent answers the call he can hear the caller but the caller can not hear the agent so there is a problem with the payload.

V1 R4.19.0

General information

What’s New?

The following language is now supported: Turkish

Fixed Bugs

ID Cluster Summary
NA03576294 phone crash during clock update
NA03518157 After deployment to the latest software version some phones hang while booting.
NA03515329 phones do not start to work after Plug&Play
NA03518812 wrong audio(group pickup) settings after reboot
NA03549354 OS Mobility GroupPickup endless ringing
NA03421740 Logging off a mobility user during a Call-Pickup notification for the mobility users Pickup- Group causes the OpenStage phone to crash and to reboot afterwards
NA03531183 OpenStage60 software is not installed at the first attempt when using Windows ftp-server
NA03480918 Faulty display indication by a call to a subscriber with AUL external.
NA03559270 If you active the server based call forwarding manual via access key (like *44XXXXX) the phone will not display the call forwarding on the screen
NA03580221 Only name indication (large conference)
NA03507510 When you goes offhook then see you a Popup "Please Dial". Over and under the "Please Dail" you see 2 little lines and this lines are to flicker.
NA03523007 Popup appears with "Number unavailable" for half of second when call forwarding
NA03560552 In English you can "Accept" a call. You can also "Accept" a call forwarding activation. We notice that the same word is used for both actions.

In Dutch however it is difficult to find ONE correct word for these 2 actions

NA03602198 We have set the Backlight Timeout value in the menu Energy Saving be 2 hours, when we then expect the display to dim and go dark after not being used for that period of time. OS40 Administrator Pages --> Local Functions --> Energy Saving --> Backlight Timeout
NA03357307 Customer hears 2 ring tones on Openstage SIP phone when a call is going from Openstage->8K->4k->GSM network
NA03589238 The user from OpenStage80 (extension 2607-IP172.28.90.6) makes an external outgoing call via gateway RG8700 CAS to external number, receives two ring back tone (problem), one from PSTN and another one generated by extension.

Known & Open Issues

ID Cluster Summary
NA03572647 os ignore gateway configuration
NA03499348 DLS-Mobility Logout on OpenStage destroys the Windows User Profile that has been saved on the Server.
NA03507513 Sporadically we do not have payload since the upgrade of OS SIP to V1R4.14
NA03466207 Connection terminated immediately after connecting with OS80 and OS60.
NA03525728 phone does auto answer second call
NA03456210 No speechpath between h8k phone and h4k phone
NA03491173 phone connected and dropped after 1 - 2 minutes
NA03584905 In the Openstage 40, in the menue Forwarded Calls, it is not possible to scroll down completely in the detail view if more than 6 calls have come in. Therefore, the detail information for the last two entries are not visible anymore.
NA03238403 Documentation wrong for MCT (malicious call tarce)
NA03576524 In the OpenStage20SIP there is missing translation into finnish i.e. if you like to change destination in case of Call Forwarding.
NA03214353 That means all traps are grey instead of green or red. The operator do not have quick overview about voice quality and he has to open every trap and check it.
NA03582293 problem with group pickup indication
NA03589019 problems with headsets (noise in the background)
NA03576195 When you are browsing help in OpenStage 60/80 SIP phone browsing will be stuck if you press arrow up in touchpad.
NA03614404 Problem when Conference is initiated, you need 2 hang on to be disconnected from a Conference
NA03613550 OS no incomming call possible after Network disconecction
NA03581396 wrong date in display (but the time is correct)
NA03608980 Cannot do LDAP lookups from OS80 phone
NA03607343 no auto answer of some line keys

V1 R4.17.0

General information

What’s New?

Nothing

Fixed Bugs

ID Cluster Summary
NA03522034 No CFW indication after Mobility logoff and logon.
NA03501661 display mode does not switch back to normal mode
NA03507524 Openstage to H8k sorts entries in the Call Journal "Dialled" incorrectly, if you call to the CO-trunk and the CO-trunk transfers a name.
NA03480930 The field Trace Timeout remains empty by a query of the settings of DLS performed by OpenStage through a LocalChange query, which causes that the default value of 60 min is set in the OpenStage by setting of the Trace level through the DLS.
NA03525728 in case of fast dialing of digits on the Openstage, some of the digits are lost. This error is observed only with the key sets. You can see in the trace that the digit 2 was dialed three times, but the digit 2 was send only twice to H8K.
NA03489153 the default value on openStage for VLAN-ID is "NULL" not "0".
NA03484366 Customer uses phone lock via # key, feature works but when he tries to unlock the phone strange display information appears.
NA03492225 DLS permits no processing in the menu "IP Device/ IP Phone Konfiguration/ Feature" if the value of "Call related users Settings/ Hold reminder" was not set between 3 and 15. But this is wrong, it is also possible to set 1 minute at the Openstage
NA03512982 Feature Group Pick up does not work if Backup registrar is no available
NA03515485 After updating the phones to V1 R4.14.0 no message to DLS after phone reboot
NA03494477 display "unavailable" when dialing out of missed call, dialed call and received call list
NA03466776 Feature "locked local function's -> Phone lock" does not work with OS40/80
NA03503779 Wrong Display when unlock OpenStage Phone OpenStage 40 V4.14.0 There is a wrong text "MenuCF.gUPPCs.UnlockPhone..." displayed when you try to unlock the phone.
NA03447341 MWI: phone does not show number of unread messages
NA03450591 restarts OS 40
NA03529877 After the upgrade from R4.7.3 to R4.11.0 there are still reboots
NA03503447 Phone reboots the 2nd time today.In the attachement is the trace file from the phone. But there is no core dump because the phone didn´t create a core dump!
NA03479146 Customer complains that the OpenStage phone is too slow, when you want to go in consultation. / OpenStage V1.0R3.13.0 / A (OS80) / B (OS60) / A calls B, B accepts the call, B presses "Ruckfrage" ("consultation") and tries to enter immediately a new number, this can be done only after waiting 1-3sec., until the pop-up with "please dial" appears, otherwise the first entered digits get swallowed
NA03409840 Behaviour of OpenStage40 SIP V1 R4.7.3 to Windows DHCP is different as written in Documentation

Known & Open Issues

ID Cluster Summary
NA03306549 wrong display info on incoming call on WP1
NA03515329 After that the software-deployment and the configuration, done by the DLS, expire automaticaly, but the phones do not start to work afterwards
NA03518812 When the OpenStage phones are resettet via the DLS, it appears sporadically, that the parameter "Use Ringer Tone for Group Pickup " in the audio settings is changed to active ,although this parameter was deactivated before the restart.
NA03480918 Faulty display indication by a call to a subscriber with AUL external.
NA03357307 Customer hears 2 ring tones on Openstage SIP phone when a call is going from Openstage->8K->4k->GSM network.
NA03518157 After deployment to the latest software version some phones hang while booting.
NA03527276 when the user uses the shift key on key number 6, the display changes to the second level, but the LED from the shift key is not switch on !!
NA03507513 Sporadically we do not have payload since the upgrade of OS SIP to V1R4.14
NA03507510 When you goes offhook then see you a Popup "Please Dial". Over and under the "Please Dail" you see 2 little lines and this lines are to flicker.
NA03491173 phone connected and dropped after 1 - 2 minutes
NA03523007 Popup appears with "Number unavailable" for half of second when call forwarding
NA03530673 Subscriber 72011 (Hunting group) is called and managed by the hunting group to the member 72018. The caller gets a busy ton and on the dispaly of the caller comes "separate". The caller phone doesn't follow the CFU to the phone 72012.
NA03456210 No speechpath between h8k phone and h4k phone
NA03421740 Logging off a mobility user during a Call-Pickup notification for the mobility users Pickup- Group causes the OpenStage phone to crash and to reboot afterwards. This problem also occurs on Open Stage 80 and is reproducible
NA03563780 OpenStage 40 SIP phones restarts after upgrade from V1R3.10.0 to V1.R4.14.0. We have 1600 OpenStage phones from 100 pieces are 2-3 affected. On the Display we can see "Application starting" and thereafter the device restarts.
NA03549354 OS Mobility GroupPickup endless ringing
NA03559270 If you active the server based call forwarding manual via access key (like *44XXXXX) the phone will not display the call forwarding on the screen
NA03563010 Then the phone shows an incoming call at the display but it does not ring
NA03560552 In English you can "Accept" a call. You can also "Accept" a call forwarding activation. We notice that the same word is used for both actions. In Dutch however it is difficult to find ONE correct word for these 2 actions.
NA03544186 When playing a voice message via IppAssistant the phone switches from "Voice Mail" to "My Phone" (the connection to PLAYWAVE_ACCESS number is displayed) and it is necessary to press the "Mail" button in order to return to "Voice Mail"
NA03499348 DLS-Mobility Logout on OpenStage destroys the Windows User Profile that has been saved on the Server.
NA03531183 OpenStage60 software is not installed at the first attempt when using Windows ftp-server
NA03534941 during making a call -> no ringing ton on the loudspeaker

V1 R4.14.0

What’s New?

ID Title Summary
RQ00025797 G.729 parameter set needs to be implemented New parameter set implemented (this was already done for optipoint)
Openstage 20E support The software is ready to support the OpenStage 20E hardware
File size limit New functionality prevents downloading of the following file types to an openStage phone if they are too large, or in the case of the sound files have invalid contents
Gigabit Ethernet Support The software is ready to support the Gigabit Ethernet phone hardware (full duplex only).
Remote Tracing Remote tracing via syslog protocol was introduced. (Admin -> Maintenance -> Remote trace)
Turn off the backlight The backlight is turned off when the phone is not used over a longer time to increase MTBF of the CCFL tube and the backlight inverter
Improvements to Touchguide Performance The touchguide wheel resolution is configurable (User –> Phone -> Display -> Touchguide setting)
Display of large conference members The members of a large conference are shown at the phone display
SRTP The speech data between two SRTP enabled phones will be encrypted
Display of Name in Repeat Dialing list Call progress prompts will be updated as different call party identity information is provided during call progress.

The Redial option on the dialer prompt will show the originally called party identity from the latest Call Log dialed entry (in chronological order).

Fixed Bugs

ID Summary
NA03323773 OS gets stuck in conjunction with Asterisk
NA03423556 The Openstage Phones get the time server communicated from DLS
NA03443563 failure on forced remote logoff of mobile user
NA03383743 wrong number in forwarded call log list
NA03321133 sometimes the first ring is very loud
NA03417123 SUBSCRIBE Request not sent to Outbound Proxy (Comdasys), but directly to Registrar
NA03459650 Phone reboots by itself after failed call attempt
NA03399301 Keylock applies to the Admin, The blockage over dan DLS should only influence the "Userzugang" on Openstage and not "Admin
NA03358707 Consultation set to key behaves different than the function Consultation in the menu.
NA03248832 Subscriber got released after trying to make a Calltransfer/Retrieve held call
NA03406856 OS40 phone locks up when call is xfered using GAD
NA03377136 problems with automatic dial delay value in WBM/phone menu
NA03432648 Sporadicaly the OpenStage 60 and 80 are blocking. In this case the number keyboard doesn' t work (0 - 9, *, #).
NA03438454 T40B wrong display notification in call progress
NA03440654 Mobility: problems with mobile logon while server based call forward is activated
NA03410355 Problem with feature mobility and DLS when user is starting registration only with subscriber ID
NA03468003 Sporadically the previously dialled number is displayed for some seconds for outgoing calls over gateways, which is very confusing for the users
NA03464505 Display Updates that have been sent from H8K to OptenStage Phone are not accepted on the OpenStage, this means that only the first Display Update after the Connect is working.
NA03381302 wrong display notification in call progress
NA03423556 the clock on the phones is slow. The Openstage Phones get the time server communicated from DLS. The phones retrieve the clock time via NTP after the boot procedure
NA03443563 failure on forced remote logoff of mobile user
NA03383743 wrong number in forwarded call log list
NA03321133 sometimes the first ring is very loud
NA03417123 SUBSCRIBE Request not sent to Outbound Proxy (Comdasys), but directly to Registrar
NA03459650 Phone reboots by itself after failed call attempt
NA03399301 Keylock applies to the Admin, The blockage over dan DLS should only influence the "Userzugang" on Openstage and not "Admin".
NA03358707 Consultation set to key behaves different than the function Consultation in the menu.
NA03248832 Subscriber got released after trying to make a Calltransfer/Retrieve held call

Known & Open Issues

ID Summary Workaround
NA03306549 wrong display info on incoming call on WP1
NA03214353 OS sending wrong CPL and CGP in QDC Traps
NA03274453 empty CallPickup Indication
NA03447334 sporadically phone does not reply to an INVITE message
NA03473474 OS40 dialing / ringing / handling temporary slow down dramatically
NA03471244 Several reboots of phone. The phone rebooted several times during the last few days without any good reason
NA03472259 Phone 496222825867 ist not finding per DLS. connection per wbt is ok. this happens every time after a hardware change of a phone
NA03472288 in case of fast dialing of digits on the Openstage, some of the digits are lost.
NA03466776 Feature "locked local function’s -> Phone lock" does not work with OS40/80
NA03357307 Customer hears 2 ring tones on Openstage SIP phone when a call is going from Openstage->8K->4k->GSM network.
NA03447341 MWI: phone does not show number of unread messages
NA03421740 Logging off a mobility user during a Call-Pickup notification for the mobility users Pickup- Group causes the OpenStage phone to crash and to reboot afterwards
NA03484358 phone does auto answer group pickup call
NA03480930 The field Trace Timeout remains empty by a query of the settings of DLS performed by OpenStage through a LocalChange query
NA03481234 If you login or logout with the mobility key to the DLS, the OpenStage sends a localChange query to DLS , whereby this starts a job by quering all the settings of the OpenStages
NA03478327 Reboots of OS 60 SIP
NA03479146 Customer complains that the OpenStage phone is too slow, when you want to go in consultation
NA03477881 phone not registering in dns srv scenario
NA03306549 wrong display info on incoming call on WP1

V1 R3.13.0

General information see ???

What’s New?

Nothing

Fixed Bugs

ID Cluster Summary
NA03380992 Phone reboot during scan via DLS
NA03401729 reboots V1R3.10.0 and OS 20
NA03406856 phone locks up when call is xfered using GAD
NA03108715 Several errors in dutch user interface
NA03380999 phone sends BYE after failing consult
NA03424344 KeyModule no line key registering
NA03341531 group pickup key does not flash
NA03360240 error in the Dutch user interface

Known & Open Issues

ID Cluster Summary
NA03423556 clock on the phones is slow, no SNTP
NA03408787 the user can see the list of missed calls but he can not step down to each entry of missed calls.Even the "Option -> delete all" does not operate any more. The arrow navigation buttons (touch guide) had no more functions in the calling list.
NA03411530 OS60 (V1 R3.10.0) with ext. 1279 has time deviations of about 3 ... 4 minutes per week.
NA03432699 incoming call makes dial popup fade out
NA03383743 wrong number in forwarded call log list
NA03321133 If the extension 409 was called, sometimes the first ring is very loud, although the loudness is configured "normal". The second ring than is "normal". The OpenStage is a keyset and a member of a pickup-group
NA03306549 wrong display info on incoming call on WP1
NA03417123 SUBSCRIBE Request not sent to Outbound Proxy (Comdasys), but directly to Registrar
NA03399301 Keylock applies to the Admin, The blockage over dan DLS should only influence the "Userzugang" on Openstage and not "Admin".
NA03358707 Consultation set to key behaves different than the function Consultation in the menu.
NA03248832 Subscriber got released after trying to make a Calltransfer/Retrieve held call
NA03214353 That means all traps are grey instead of green or red. The operator do not have quick overview about voice quality and he has to open every trap and check it.
NA03274453 empty CallPickup Indication

V1 R3.12.0

General information see ???

What’s New?

Nothing

Fixed Bugs

ID Cluster Summary
NA03326518 Phone rebooted itself
NA03184333 Signaling of incoming call at Plantronics CS60 is wrong
NA03300981 Pickup call logged in wrong call log list
NA03315117 Incomming and outgoing call no transfer on hangup
NA03282922 CSTA Reboot with OpenStage V1 R3.7.0 (Com Asssitant )
NA03354555 Missing line name in popup after registration
NA03230588 No ringback tone during blindtransfer
NA03274467 OpenStage V1 R3.7.0 Redial 2 times in Display if busy during...
NA03358707 Consult FPK does not work properly
NA03182233 Problems with DNS Server
NA03182233 Line Reservation problems while H8K shutdown

Known & Open Issues

ID Workaround Summary
NA03321133 If the extension 409 was called, sometimes the first ring is very loud, although the loudness is configured "normal". The second ring than is "normal". The OpenStage is a keyset and a member of a pickup-group
NA03380992 Phones reboot when HiPath DLS tries to scan, tries to read phone configuration or tries to change phone settings
NA03108715 Several errors in dutch user interface of the OpenStage phone
NA03341531 Group pickup key does not flash
NA03360240 Wrong text on OpenStage for "Exit Conference"
NA03248832 Subscriber got released after trying to make a Call Transfer / Call Retrieve of an held call
NA03214353 OS sending wrong CPL and CGP in QDC Traps
NA03316374 Wrong name displayed in group pickup popup
NA03394554 Dialling keypad was blocked
NA03401729 OpenStage 20 SIP V1 R3.10.0 reboots
NA03408787 Even the "Option -> delete all" does not operate any more. The arrow navigation buttons (touch guide) had no more functions in the calling list
NA03411530 OpenStage 60 SIP V1 R3.10.0 with extension number 1279 has time deviations of about 3 or 4 minutes per week
NA03410294 The digit keypad of an OpenStage 40 phone seemed to be out of service
NA03383743 Wrong number in forwarded call log list
NA03136554 OpenStage phones aren't updating the time at all

V1 R3.7.0

General information see ???

What’s New?

ID Cluster Title Summary
RQ00024504 ... Enhancement of Plug&Play for OpenStage SIP Phones ...

Fixed Bugs

ID Cluster Summary
NA03126457 ... No Display Information during update
NA03207558 ... group pickup fails
NA03216228 ... phone did not ring on incoming call
NA03220272 ... OS crash after pressing DDS-key 3 times quickly
NA03196254 ... No Payload-after LS ON/OFF Payload OP
NA03230503 ... Backlight on second key module is always off
NA03236187 ... Failed to hold 4-party conference via CA(openSt)
NA03187904 ... Call can not be finished
NA03191250 ... Disconnection while switching
NA03177332 ... ClearConnection Response from the OpenstagePhone
NA03197510 ... OS crash after logo transfer
NA03228553 ... server based call forwarding fails sporadically
NA03182233 ... Problem with node separation/node down
NA03246026 ... DSS Key/ Disconnect / Redial problem
NA0319325 ... Silent Supression Flag in signalling always present
NA03236510 ... WBM problem with trace information side
NA03153254 ... Differences in DLS and phone (repertory dial key)
NA03275484 ... the call does not ring on the agents phone after the previous call is handled using HPPC-agent application. There is the optical signalling of incomming call only.
NA03159751 ... If the "Shift" button is pressed then the led besides the "Mobility"button remains on and the led of the "Shift" button is off
NA03275480 ... Dialling of destination number not possible when the OS is in "consult" state
NA03212447 ... repeat dialling causes crash and reboot
NA03296902 ... Openstage upgrade failed

Known & Open Issues

ID Summary Workaround
... ... ...

See also

Show SIP related | Show HFA related | Show TDM related


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