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OpenStage SIP Release Notes

The Wiki of Unify contains information on clients and devices, communications systems and unified communications. - Unify GmbH & Co. KG is a Trademark Licensee of Siemens AG.

Revision as of 14:06, 9 March 2009 by Rene Koritsch (talk | contribs) (→‎What’s New?)
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The OpenStage 60 SIP and OpenStage 80 SIP Release Notes help you to find, in descending order:

  • New implemented features
  • Corrected bugs
  • Known and still open issues (eventually with workarounds)

for each specific OpenStage SIP phone software version considered.

Software versioning / naming

A new software versioning scheme was introduced, it requires that a new versioning name should be adopted for each software product.
Software product version will be now identified with the string:

V x[.y] R m.f.h

in which field:

  • x[.y] denotes the Major release level
  • m denotes the Minor release level
  • f denotes the Fix release level
  • h denotes the Hotfix level


This naming convention scheme does not imply any naming requirements for file / files available.


More informations on the New Software Versioning scheme wiki page.

V1 R4.21.0

General information

What’s New?

Fixed Bugs

ID Cluster Summary
NA03649991 since version V1 R4.19 P&P does'nt never work completly.
NA03681080 PhoneletLauncher callview.phd is hosed
NA03625955 The automatic daylight saving is disabled after reset
NA03643538 OpenStage fails to read DNS SRV Response
NA03640794 After switchover from Proxy to HiPath8000 the line gets subscribed but thereafter one Notify is missing.
NA03677281 The subscriber is logged on as a mobility user (morning). Few hours later he remarked that the phone didn't

react anymore and perform a restart by plugging off the cable.

NA03638133 It happens sporadically that OpenStage devices reboot during operation or after a DLS-Mobility-User login
NA03640168 During the start up the OpenStage is sending its name several times (exactly 3 times) with the "DHCP-Option 12 Hostename".
NA03686065 After deploying the template to the phone the DLS create a job with the right settings. We can see on the phone two times remote administration and then the phone makes a restart
NA03673547 During unlocking of the Openstage 60, the phone sporadically reboots)
NA03584905 In the Openstage 40, in the menue Forwarded Calls, it is not possible to scroll down completely in the detail view if more than 6 calls have come in. Therefore, the detail information for the last two entries are not visible anymore.
NA03650947 NTP server is configured, user tries to change the daylight saving option and the page loads very slowly
NA03667590 Keymodul light is on when pixelsaver is active
NA03608980 Cannot do LDAP lookups from OS80 phone
NA03634065 If you change the Openstage 80 SIP to warm grey, the display starts to flicker.
NA03576195 When you are browsing help in OpenStage 60/80 SIP phone browsing will be stuck if you press arrow up in touchpad.

Known & Open Issues

ID Cluster Summary
NA03680160 sporadically payload problems (halfpaths)
NA03700080 Problems with call transfer/local conference on E/A phones
NA03698841 TLS/SRTP not working when using DNS-SRV - Phones freeze
NA03507513 Sporadically we do not have payload since the upgrade of OS SIP to V1R4.14.
NA03636798 not possible to activate server based call forwarding
NA03629202 OpenStage 40 (maybe all kinds of OpenStage phones) does not use the configured DSCP value for RTP for RTCP packets
NA03649100 Feature toggle doesn't work after mob. logon/off
NA03633420 If you use the German language as menu language you are not able to see the failure code. (OS 40)
NA03684968 Now it appears again, that the LED continues to blink when the redirection gets deactivated, and it blinks until the first conversation is in the course
NA03456210 No speechpath between h8k phone and h4k phone
NA03699887 OpenStage 60 doesn't ring
NA03698584 phones does still work even TLS certificate is not valid anymore
NA03669073 When OS40 appears behind the label of the sensor buttons on the display a black bar.
NA03576524 In the OpenStage20SIP there is missing translation into finnish i.e. if you like to change destination in case of Call Forwarding.
NA03674265 We checked that when we passed a number of 2, 3 , 4 or 5 digits, the prefix 3314059 is correctly added before the

number. But when we passed more digits (6 or more), the prefix were not added.

NA03692101 Stage 20 SIP/ During a secure call, the padlock is cut off in the display
NA03699787 When the agent answers the call he can hear the caller but the caller can not hear the agent so there is a problem with the payload.

V1 R4.19.0

General information

What’s New?

The following language is now supported: Turkish

Fixed Bugs

ID Cluster Summary
NA03576294 phone crash during clock update
NA03518157 After deployment to the latest software version some phones hang while booting.
NA03515329 phones do not start to work after Plug&Play
NA03518812 wrong audio(group pickup) settings after reboot
NA03549354 OS Mobility GroupPickup endless ringing
NA03421740 Logging off a mobility user during a Call-Pickup notification for the mobility users Pickup- Group causes the OpenStage phone to crash and to reboot afterwards
NA03531183 OpenStage60 software is not installed at the first attempt when using Windows ftp-server
NA03480918 Faulty display indication by a call to a subscriber with AUL external.
NA03559270 If you active the server based call forwarding manual via access key (like *44XXXXX) the phone will not display the call forwarding on the screen
NA03580221 Only name indication (large conference)
NA03507510 When you goes offhook then see you a Popup "Please Dial". Over and under the "Please Dail" you see 2 little lines and this lines are to flicker.
NA03523007 Popup appears with "Number unavailable" for half of second when call forwarding
NA03560552 In English you can "Accept" a call. You can also "Accept" a call forwarding activation. We notice that the same word is used for both actions.

In Dutch however it is difficult to find ONE correct word for these 2 actions

NA03602198 We have set the Backlight Timeout value in the menu Energy Saving be 2 hours, when we then expect the display to dim and go dark after not being used for that period of time. OS40 Administrator Pages --> Local Functions --> Energy Saving --> Backlight Timeout
NA03357307 Customer hears 2 ring tones on Openstage SIP phone when a call is going from Openstage->8K->4k->GSM network
NA03589238 The user from OpenStage80 (extension 2607-IP172.28.90.6) makes an external outgoing call via gateway RG8700 CAS to external number, receives two ring back tone (problem), one from PSTN and another one generated by extension.

Known & Open Issues

ID Cluster Summary
NA03572647 os ignore gateway configuration
NA03499348 DLS-Mobility Logout on OpenStage destroys the Windows User Profile that has been saved on the Server.
NA03507513 Sporadically we do not have payload since the upgrade of OS SIP to V1R4.14
NA03466207 Connection terminated immediately after connecting with OS80 and OS60.
NA03525728 phone does auto answer second call
NA03456210 No speechpath between h8k phone and h4k phone
NA03491173 phone connected and dropped after 1 - 2 minutes
NA03584905 In the Openstage 40, in the menue Forwarded Calls, it is not possible to scroll down completely in the detail view if more than 6 calls have come in. Therefore, the detail information for the last two entries are not visible anymore.
NA03238403 Documentation wrong for MCT (malicious call tarce)
NA03576524 In the OpenStage20SIP there is missing translation into finnish i.e. if you like to change destination in case of Call Forwarding.
NA03214353 That means all traps are grey instead of green or red. The operator do not have quick overview about voice quality and he has to open every trap and check it.
NA03582293 problem with group pickup indication
NA03589019 problems with headsets (noise in the background)
NA03576195 When you are browsing help in OpenStage 60/80 SIP phone browsing will be stuck if you press arrow up in touchpad.
NA03614404 Problem when Conference is initiated, you need 2 hang on to be disconnected from a Conference
NA03613550 OS no incomming call possible after Network disconecction
NA03581396 wrong date in display (but the time is correct)
NA03608980 Cannot do LDAP lookups from OS80 phone
NA03607343 no auto answer of some line keys


V1 R4.17.0

General information

What’s New?

Nothing

Fixed Bugs

ID Cluster Summary
NA03522034 No CFW indication after Mobility logoff and logon.
NA03501661 display mode does not switch back to normal mode
NA03507524 Openstage to H8k sorts entries in the Call Journal "Dialled" incorrectly, if you call to the CO-trunk and the CO-trunk transfers a name.
NA03480930 The field Trace Timeout remains empty by a query of the settings of DLS performed by OpenStage through a LocalChange query, which causes that the default value of 60 min is set in the OpenStage by setting of the Trace level through the DLS.
NA03525728 in case of fast dialing of digits on the Openstage, some of the digits are lost. This error is observed only with the key sets. You can see in the trace that the digit 2 was dialed three times, but the digit 2 was send only twice to H8K.
NA03489153 the default value on openStage for VLAN-ID is "NULL" not "0".
NA03484366 Customer uses phone lock via # key, feature works but when he tries to unlock the phone strange display information appears.
NA03492225 DLS permits no processing in the menu "IP Device/ IP Phone Konfiguration/ Feature" if the value of "Call related users Settings/ Hold reminder" was not set between 3 and 15. But this is wrong, it is also possible to set 1 minute at the Openstage
NA03512982 Feature Group Pick up does not work if Backup registrar is no available
NA03515485 After updating the phones to V1 R4.14.0 no message to DLS after phone reboot
NA03494477 display "unavailable" when dialing out of missed call, dialed call and received call list
NA03466776 Feature "locked local function's -> Phone lock" does not work with OS40/80
NA03503779 Wrong Display when unlock OpenStage Phone OpenStage 40 V4.14.0 There is a wrong text "MenuCF.gUPPCs.UnlockPhone..." displayed when you try to unlock the phone.
NA03447341 MWI: phone does not show number of unread messages
NA03450591 restarts OS 40
NA03529877 After the upgrade from R4.7.3 to R4.11.0 there are still reboots
NA03503447 Phone reboots the 2nd time today.In the attachement is the trace file from the phone. But there is no core dump because the phone didn´t create a core dump!
NA03479146 Customer complains that the OpenStage phone is too slow, when you want to go in consultation. / OpenStage V1.0R3.13.0 / A (OS80) / B (OS60) / A calls B, B accepts the call, B presses "Ruckfrage" ("consultation") and tries to enter immediately a new number, this can be done only after waiting 1-3sec., until the pop-up with "please dial" appears, otherwise the first entered digits get swallowed
NA03409840 Behaviour of OpenStage40 SIP V1 R4.7.3 to Windows DHCP is different as written in Documentation

Known & Open Issues

ID Cluster Summary
NA03306549 wrong display info on incoming call on WP1
NA03515329 After that the software-deployment and the configuration, done by the DLS, expire automaticaly, but the phones do not start to work afterwards
NA03518812 When the OpenStage phones are resettet via the DLS, it appears sporadically, that the parameter "Use Ringer Tone for Group Pickup " in the audio settings is changed to active ,although this parameter was deactivated before the restart.
NA03480918 Faulty display indication by a call to a subscriber with AUL external.
NA03357307 Customer hears 2 ring tones on Openstage SIP phone when a call is going from Openstage->8K->4k->GSM network.
NA03518157 After deployment to the latest software version some phones hang while booting.
NA03527276 when the user uses the shift key on key number 6, the display changes to the second level, but the LED from the shift key is not switch on !!
NA03507513 Sporadically we do not have payload since the upgrade of OS SIP to V1R4.14
NA03507510 When you goes offhook then see you a Popup "Please Dial". Over and under the "Please Dail" you see 2 little lines and this lines are to flicker.
NA03491173 phone connected and dropped after 1 - 2 minutes
NA03523007 Popup appears with "Number unavailable" for half of second when call forwarding
NA03530673 Subscriber 72011 (Hunting group) is called and managed by the hunting group to the member 72018. The caller gets a busy ton and on the dispaly of the caller comes "separate". The caller phone doesn't follow the CFU to the phone 72012.
NA03456210 No speechpath between h8k phone and h4k phone
NA03421740 Logging off a mobility user during a Call-Pickup notification for the mobility users Pickup- Group causes the OpenStage phone to crash and to reboot afterwards. This problem also occurs on Open Stage 80 and is reproducible
NA03563780 OpenStage 40 SIP phones restarts after upgrade from V1R3.10.0 to V1.R4.14.0. We have 1600 OpenStage phones from 100 pieces are 2-3 affected. On the Display we can see "Application starting" and thereafter the device restarts.
NA03549354 OS Mobility GroupPickup endless ringing
NA03559270 If you active the server based call forwarding manual via access key (like *44XXXXX) the phone will not display the call forwarding on the screen
NA03563010 Then the phone shows an incoming call at the display but it does not ring
NA03560552 In English you can "Accept" a call. You can also "Accept" a call forwarding activation. We notice that the same word is used for both actions. In Dutch however it is difficult to find ONE correct word for these 2 actions.
NA03544186 When playing a voice message via IppAssistant the phone switches from "Voice Mail" to "My Phone" (the connection to PLAYWAVE_ACCESS number is displayed) and it is necessary to press the "Mail" button in order to return to "Voice Mail"
NA03499348 DLS-Mobility Logout on OpenStage destroys the Windows User Profile that has been saved on the Server.
NA03531183 OpenStage60 software is not installed at the first attempt when using Windows ftp-server
NA03534941 during making a call -> no ringing ton on the loudspeaker


V1 R4.14.0

What’s New?

ID Title Summary
RQ00025797 G.729 parameter set needs to be implemented New parameter set implemented (this was already done for optipoint)
Openstage 20E support The software is ready to support the OpenStage 20E hardware
File size limit New functionality prevents downloading of the following file types to an openStage phone if they are too large, or in the case of the sound files have invalid contents
Gigabit Ethernet Support The software is ready to support the Gigabit Ethernet phone hardware (full duplex only).
Remote Tracing Remote tracing via syslog protocol was introduced. (Admin -> Maintenance -> Remote trace)
Turn off the backlight The backlight is turned off when the phone is not used over a longer time to increase MTBF of the CCFL tube and the backlight inverter
Improvements to Touchguide Performance The touchguide wheel resolution is configurable (User –> Phone -> Display -> Touchguide setting)
Display of large conference members The members of a large conference are shown at the phone display
SRTP The speech data between two SRTP enabled phones will be encrypted
Display of Name in Repeat Dialing list Call progress prompts will be updated as different call party identity information is provided during call progress.

The Redial option on the dialer prompt will show the originally called party identity from the latest Call Log dialed entry (in chronological order).

Fixed Bugs

ID Summary
NA03323773 OS gets stuck in conjunction with Asterisk
NA03423556 The Openstage Phones get the time server communicated from DLS
NA03443563 failure on forced remote logoff of mobile user
NA03383743 wrong number in forwarded call log list
NA03321133 sometimes the first ring is very loud
NA03417123 SUBSCRIBE Request not sent to Outbound Proxy (Comdasys), but directly to Registrar
NA03459650 Phone reboots by itself after failed call attempt
NA03399301 Keylock applies to the Admin, The blockage over dan DLS should only influence the "Userzugang" on Openstage and not "Admin
NA03358707 Consultation set to key behaves different than the function Consultation in the menu.
NA03248832 Subscriber got released after trying to make a Calltransfer/Retrieve held call
NA03406856 OS40 phone locks up when call is xfered using GAD
NA03377136 problems with automatic dial delay value in WBM/phone menu
NA03432648 Sporadicaly the OpenStage 60 and 80 are blocking. In this case the number keyboard doesn' t work (0 - 9, *, #).
NA03438454 T40B wrong display notification in call progress
NA03440654 Mobility: problems with mobile logon while server based call forward is activated
NA03410355 Problem with feature mobility and DLS when user is starting registration only with subscriber ID
NA03468003 Sporadically the previously dialled number is displayed for some seconds for outgoing calls over gateways, which is very confusing for the users
NA03464505 Display Updates that have been sent from H8K to OptenStage Phone are not accepted on the OpenStage, this means that only the first Display Update after the Connect is working.
NA03381302 wrong display notification in call progress
NA03423556 the clock on the phones is slow. The Openstage Phones get the time server communicated from DLS. The phones retrieve the clock time via NTP after the boot procedure
NA03443563 failure on forced remote logoff of mobile user
NA03383743 wrong number in forwarded call log list
NA03321133 sometimes the first ring is very loud
NA03417123 SUBSCRIBE Request not sent to Outbound Proxy (Comdasys), but directly to Registrar
NA03459650 Phone reboots by itself after failed call attempt
NA03399301 Keylock applies to the Admin, The blockage over dan DLS should only influence the "Userzugang" on Openstage and not "Admin".
NA03358707 Consultation set to key behaves different than the function Consultation in the menu.
NA03248832 Subscriber got released after trying to make a Calltransfer/Retrieve held call

Known & Open Issues

ID Summary Workaround
NA03306549 wrong display info on incoming call on WP1
NA03214353 OS sending wrong CPL and CGP in QDC Traps
NA03274453 empty CallPickup Indication
NA03447334 sporadically phone does not reply to an INVITE message
NA03473474 OS40 dialing / ringing / handling temporary slow down dramatically
NA03471244 Several reboots of phone. The phone rebooted several times during the last few days without any good reason
NA03472259 Phone 496222825867 ist not finding per DLS. connection per wbt is ok. this happens every time after a hardware change of a phone
NA03472288 in case of fast dialing of digits on the Openstage, some of the digits are lost.
NA03466776 Feature "locked local function’s -> Phone lock" does not work with OS40/80
NA03357307 Customer hears 2 ring tones on Openstage SIP phone when a call is going from Openstage->8K->4k->GSM network.
NA03447341 MWI: phone does not show number of unread messages
NA03421740 Logging off a mobility user during a Call-Pickup notification for the mobility users Pickup- Group causes the OpenStage phone to crash and to reboot afterwards
NA03484358 phone does auto answer group pickup call
NA03480930 The field Trace Timeout remains empty by a query of the settings of DLS performed by OpenStage through a LocalChange query
NA03481234 If you login or logout with the mobility key to the DLS, the OpenStage sends a localChange query to DLS , whereby this starts a job by quering all the settings of the OpenStages
NA03478327 Reboots of OS 60 SIP
NA03479146 Customer complains that the OpenStage phone is too slow, when you want to go in consultation
NA03477881 phone not registering in dns srv scenario
NA03306549 wrong display info on incoming call on WP1

V1 R3.13.0

General information see ???

What’s New?

Nothing

Fixed Bugs

ID Cluster Summary
NA03380992 Phone reboot during scan via DLS
NA03401729 reboots V1R3.10.0 and OS 20
NA03406856 phone locks up when call is xfered using GAD
NA03108715 Several errors in dutch user interface
NA03380999 phone sends BYE after failing consult
NA03424344 KeyModule no line key registering
NA03341531 group pickup key does not flash
NA03360240 error in the Dutch user interface

Known & Open Issues

ID Cluster Summary
NA03423556 clock on the phones is slow, no SNTP
NA03408787 the user can see the list of missed calls but he can not step down to each entry of missed calls.Even the "Option -> delete all" does not operate any more. The arrow navigation buttons (touch guide) had no more functions in the calling list.
NA03411530 OS60 (V1 R3.10.0) with ext. 1279 has time deviations of about 3 ... 4 minutes per week.
NA03432699 incoming call makes dial popup fade out
NA03383743 wrong number in forwarded call log list
NA03321133 If the extension 409 was called, sometimes the first ring is very loud, although the loudness is configured "normal". The second ring than is "normal". The OpenStage is a keyset and a member of a pickup-group
NA03306549 wrong display info on incoming call on WP1
NA03417123 SUBSCRIBE Request not sent to Outbound Proxy (Comdasys), but directly to Registrar
NA03399301 Keylock applies to the Admin, The blockage over dan DLS should only influence the "Userzugang" on Openstage and not "Admin".
NA03358707 Consultation set to key behaves different than the function Consultation in the menu.
NA03248832 Subscriber got released after trying to make a Calltransfer/Retrieve held call
NA03214353 That means all traps are grey instead of green or red. The operator do not have quick overview about voice quality and he has to open every trap and check it.
NA03274453 empty CallPickup Indication

V1 R3.12.0

General information see ???

What’s New?

Nothing

Fixed Bugs

ID Cluster Summary
NA03326518 Phone rebooted itself
NA03184333 Signaling of incoming call at Plantronics CS60 is wrong
NA03300981 Pickup call logged in wrong call log list
NA03315117 Incomming and outgoing call no transfer on hangup
NA03282922 CSTA Reboot with OpenStage V1 R3.7.0 (Com Asssitant )
NA03354555 Missing line name in popup after registration
NA03230588 No ringback tone during blindtransfer
NA03274467 OpenStage V1 R3.7.0 Redial 2 times in Display if busy during...
NA03358707 Consult FPK does not work properly
NA03182233 Problems with DNS Server
NA03182233 Line Reservation problems while H8K shutdown

Known & Open Issues

ID Workaround Summary
NA03321133 If the extension 409 was called, sometimes the first ring is very loud, although the loudness is configured "normal". The second ring than is "normal". The OpenStage is a keyset and a member of a pickup-group
NA03380992 Phones reboot when HiPath DLS tries to scan, tries to read phone configuration or tries to change phone settings
NA03108715 Several errors in dutch user interface of the OpenStage phone
NA03341531 Group pickup key does not flash
NA03360240 Wrong text on OpenStage for "Exit Conference"
NA03248832 Subscriber got released after trying to make a Call Transfer / Call Retrieve of an held call
NA03214353 OS sending wrong CPL and CGP in QDC Traps
NA03316374 Wrong name displayed in group pickup popup
NA03394554 Dialling keypad was blocked
NA03401729 OpenStage 20 SIP V1 R3.10.0 reboots
NA03408787 Even the "Option -> delete all" does not operate any more. The arrow navigation buttons (touch guide) had no more functions in the calling list
NA03411530 OpenStage 60 SIP V1 R3.10.0 with extension number 1279 has time deviations of about 3 or 4 minutes per week
NA03410294 The digit keypad of an OpenStage 40 phone seemed to be out of service
NA03383743 Wrong number in forwarded call log list
NA03136554 OpenStage phones aren't updating the time at all

V1 R3.7.0

General information see ???

What’s New?

ID Cluster Title Summary
RQ00024504 ... Enhancement of Plug&Play for OpenStage SIP Phones ...

Fixed Bugs

ID Cluster Summary
NA03126457 ... No Display Information during update
NA03207558 ... group pickup fails
NA03216228 ... phone did not ring on incoming call
NA03220272 ... OS crash after pressing DDS-key 3 times quickly
NA03196254 ... No Payload-after LS ON/OFF Payload OP
NA03230503 ... Backlight on second key module is always off
NA03236187 ... Failed to hold 4-party conference via CA(openSt)
NA03187904 ... Call can not be finished
NA03191250 ... Disconnection while switching
NA03177332 ... ClearConnection Response from the OpenstagePhone
NA03197510 ... OS crash after logo transfer
NA03228553 ... server based call forwarding fails sporadically
NA03182233 ... Problem with node separation/node down
NA03246026 ... DSS Key/ Disconnect / Redial problem
NA0319325 ... Silent Supression Flag in signalling always present
NA03236510 ... WBM problem with trace information side
NA03153254 ... Differences in DLS and phone (repertory dial key)
NA03275484 ... the call does not ring on the agents phone after the previous call is handled using HPPC-agent application. There is the optical signalling of incomming call only.
NA03159751 ... If the "Shift" button is pressed then the led besides the "Mobility"button remains on and the led of the "Shift" button is off
NA03275480 ... Dialling of destination number not possible when the OS is in "consult" state
NA03212447 ... repeat dialling causes crash and reboot
NA03296902 ... Openstage upgrade failed

Known & Open Issues

ID Summary Workaround
... ... ...

See also

Show SIP related | Show HFA related | Show TDM related


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