OpenScape Desk Phone CP G2
The Wiki of Unify contains information on clients and devices, communications systems and unified communications. - Unify GmbH & Co. KG is a Trademark Licensee of Siemens AG.
OpenScape Desk Phone CP110 (SIP & HFA) |
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OpenScape Desk Phone CP210 (SIP & HFA) |
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OpenScape Desk Phone CP710 (SIP & HFA) |
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The new Desk Phone Generation
Unify has created the second generation of devices, which continues the current OpenScape Desk Phone CP device family. The result is a clear device design and a user interface with relevant features combined to meet a broad set of use cases in a concentrated family of desk phones. A numerous interoperability options were also added for a seamless integration into a modern digital workplace. The OpenScape Desk Phone CP G2 family of phones brings feature evolution and updated capabilities such as:
- Elegant and ergonomic device design
- Innovative and intuitive user interface
- Improved device security
- Energy efficiency
Connectivity and Compatible Products
OpenScape Desk Phone G2 with SIP Software:
- from OpenScape Voice Solution V9
OpenScape Desk Phone G2 with HFA Software:
- from OpenScape Business V3R2
- OpenScape 4000 V8R2 (release in preparation)
- from OpenScape 4000 10R1
Easy to use
These design and technology enhancements in combination with their ease of provisioning, configuration and management serve to simplify operational activities and reduce the cost of ownership.
Meeting the needs of modern organizations
Equipped with a wide range of capabilities, this family of devices deliver the functionality required to provide for the broadest range of organizational use cases, applications, and needs.
Intuitive and economical with a small footprint
The ergonomic design and user-friendly familiarity of the OpenScape Desk Phone CP G2 family means they can be quickly and easily deployed and used with low friction adoption.
Contents
Phone range
For most customers and many scenarios, the desk phone is still the preferred device for voice conversations. Users want instante, enterprise grade communication while organizations want cost effective, secure choices.
But today’s customers, who see value in desk phones, want them to participate differently. They want to make the most of voice communication in the new way to work and where appropriate, have them play a more active role in the digital workplace.
Model Overview
By thoughtfully focusing on primary features, we’ve condensed the new phone family into a concentrated portfolio that still meets a broad set of user scenarios. It’s an easier to manage, cost effective set of devices with user focused features.
- OpenScape Desk Phone CP110: The perfect low-cost, high value device for multiple user scenarios including cloud installations without compromising quality.
- OpenScape Desk Phone CP210: This device is set to become the definitive device for hybrid working with flexible connectivity options that support a wide range of scenarios.
Feature Overview
OpenScape Desk Phone CP110 (SIP & HFA)
OpenScape Desk Phone CP110 |
The OpenScape Desk Phone CP110 is the ideal device for entry-level workplace scenarios. It has a large display, a headset connector with DHSG/EHS functionality, two fixed function keys and three soft-label keys. These soft label keys can be configured as function-, name or line keys. It also includes an internal Gigabit Ethernet switch and supports the SIP / HFA protocols. In addition, it is wall-mountable with a wall mounting kit. It also supports two stand position options that are suitable for many desktop needs.
Display
- Graphical three-line display (162 x 48 pixels), monochrome
- Signaling LED (red)
Keys
- 3 freely programmable function keys with Soft Label on LCD Pre-assignment: Call Log, Forward, Redial
- 2 fixed function keys: Menu/Settings, Messages
- 3-way navigator plus OK key
- 3 audio function keys (mute/loudspeaker/headset)
- Volume +/-
- Open listening/hands free speaking (full duplex)
- Headset port (DHSG/EHS)
- 10/100/1000 Base-T Ethernet Switch
- IEEE 802.3az Energy Efficient Ethernet
- IEEE 802.3af Power over Ethernet, class 1
Placement
- Base, two different placement angles
- Wall mountable
OpenScape Desk Phone CP210 (SIP & HFA)
OpenScape Desk Phone CP210 |
Concentrating on the essential functions makes the CP210 the ideal companion for a wide variety of workplace scenarios. It supports the entire range of the OpenScape systems, has a headset connection with DHSG/EHS functionality, a USB interface and four freely programmable function keys. These free programmable function keys are preassigned with the functions Call log, Directory, Call Forwarding, Redial. However, they can also be configured as four function, speed dial or line keys. All free programmable function keys have LED signaling on the key to indicate the status of the key, as well as displaying the function on a label on the phone's LCD screen. In addition, it offers 5 fixed function keys for quick interaction with the conversation partner, these are pre-assigned with Hold, Transfer, Conference, Settings, Messages. Of these, 3 keys have an LED to display the status of the respective fixed function key. The USB interface is provided to connect USB headsets, a WiFi dongle is planned.
Display
- Graphical three-line display (199 x 48 pixels), monochrome
- Signaling LED (red, green, amber)
Keys
- 4 freely programmable function keys with Soft Label on the LCD display and with LED on the keys Pre-assignment: Call Log, Directory, Forward, Redial
- 5 fixed function keys, 3 with LED: Hold, Transfer, Conference, Menu/Settings, Messages
- 4-way navigator plus OK key
- 3 audio function keys (mute/loudspeaker/headset)
- Volume +/-
- Open listening/hands free speaking (full duplex)
Connectivity
- Headset port (DHSG/EHS)
- 10/100/1000 Base-T Ethernet Switch
- USB Interface
- IEEE 802.3az Energy Efficient Ethernet
- IEEE 802.3af Power over Ethernet, class 2 (max. 120mA USB load)
Placement
- Base, two different placement angles
- Wall mountable
Main differences to the other models
CP110 | CP100 | CP200 | CP205 | CP210 | |
Headset Connector | Yes | No | Yes | Yes | Yes |
Hook Switch | Optical | Mechanical | Mechanical | Mechanical | Optical |
Integrated Switch | Yes (max. 1000 Mbit/s, Gigabit) | Yes (max. 100 Mbit/s) | Yes (max. 100 Mbit/s) | Yes (max. 1000 Mbit/s, Gigabit) | Yes (max. 1000 Mbit/s, Gigabit) |
Wideband Codec | Yes (G.722 and OPUS) | No | Yes (G.722) | Yes (G.722) | Yes (G.722 and OPUS) |
TLS encryption key length | Max. 4096-bit RSA key length | Max. 2048-bit RSA key length | Max. 4096-bit RSA key length | Max. 4096-bit RSA key length | Max. 4096-bit RSA key length |
Free programmable function keys (FPK) | 3 | 3 | 4, with LED status indication on the keys | 4, with LED status indication on the keys | 4, with LED status indication on the keys |
Function indication of the FPKs | dynamically, via LCD display | dynamically, via LCD display | static, via Paper label | static, via Paper label | dynamically, via LCD display |
USB Interface | No | No | No | No | Yes |
OpenScape Desk Phone CP710 (SIP & HFA)
OpenScape Desk Phone CP710 |
The CP710 is designed for the professional workplace. The consistently paperless design is particularly suitable for mobile workers or environments. With six permanently visible free programmable keys the device is optimized for team or multi line usage. Additionally six Favourites allows the user to program important numbers and functions.
Up to four connectable key modules KM710 or KM410 satisfies the need of many free programmable keys.
The high resolution display of KM710 shows the key label and additional information like status and action icons. The key module is highly recommended for multiline usage. It provides interactive line information as well as status information using the display and the three color key LED.
The CP710 is equipped with a new Bluetooth 5.0 function. Bluetooth headsets are supported in HD audio quality. The new ‘Bluetooth Proximity’ feature allows to automatically lock the phone when the headset or other Bluetooth device is removed from the phone range. The built-in NFC chip simplifies the Bluetooth pairing with compatible Smartphones. The phone can operate as free speaking unit for smartphones. The USB interface is provided to connect USB headsets, a WiFi dongle is planned.
Display
- Tiltable graphical TFT display, 5.0” (1280*7200 pixel), color
- LED backlight (white)
- Signaling LED (red, green, amber)
Keys
- 6 permanent visible free programmable keys with LED and context sensitive, two line label
- 6 context sensitive soft keys with LED
- 6 fixed function keys (menu/presence/voicemail/hold/transfer/conference)
- 4-way navigator, plus OK-key
- 3 audio keys (Mute/Speaker/Headset) with LED
- Volume control +/-
Connectivity
- Headset port (DHSG/EHS)
- 10/100/1000 Base-T Ethernet Switch
- USB Interface
- Bluetooth 2.1 BR/EDR and Bluetooth 5.0 LE (dual mode device)
- NFC
- Up to 4 Key Module KM710 or 4 Key Module KM410
- IEEE 802.3az Energy Efficient Ethernet
- IEEE 802.3af Power over Ethernet, class 2 (max. 120mA USB load)
Placement
- Base, two different placement angles
- Wall mountable
Key Module KM410
100px |
Key Module 400 (KM400) |
- Optional paper labeled Key Module for OpenScape Desk Phone CP710
- 16 free programmable feature keys with LEDs
- Max. 4 modules per phone
Detailed feature description
Body
Feature | OpenScape Desk Phone CP110 | OpenScape Desk Phone CP210 |
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Body color | | |
Standing Positions | | |
Handset with Company logo | |
Display
Feature | OpenScape Desk Phone CP110 | OpenScape Desk Phone CP210 |
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Display Size | |
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Display Color | | |
Backlight | | |
Adjustable | | |
Additional optical alert | |
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Keys/LED
Feature | OpenScape Desk Phone CP110 | OpenScape Desk Phone CP210 |
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Fixed function keys | |
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Free programmable keys | |
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Pre-programmed keys | |
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Key labeling | | |
Audio Keys | |
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Navigation | |
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Interfaces
Feature | OpenScape Desk Phone CP110 | OpenScape Desk Phone CP210 |
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VoIP Protocol (or details check section Interoperability Matrix) | | |
LAN Connectivity | | |
Energy Efficient Ethernet (IEEE 802.3az) | | |
Power over Ethernet (PoE, IEEE 802.af) | | |
PoE Class | |
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Energy Saving Mode | | |
Integrated Ethernet Switch for PC connection | | |
LAN activity monitor for sending and receiving for both ports (part of menu) | | |
Wi-Fi 5 (802.11ac) | |
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Headset jack for wired (121 TR9-5) and wireless Headsets (121 TR9-5*)
For details please click here |
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USB interface for devices still to be released (e.g. USB headsets, WiFi dongle) | |
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Bluetooth 2.1 BR/EDR:
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Bluetooth Low Energy 4.1 | | |
Bluetooth Low Energy 5.0 | | |
External conference unit | | |
External conference unit
connected via Bluetooth |
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Passive RFID Tag with
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Passive NFC Tag with | | |
Key Module Connector | |
Applications
Feature | OpenScape Desk Phone CP110 | OpenScape Desk Phone CP210 |
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Telephony | | |
Personal phone book/contacts | | |
Local call log | | |
Picture Clip | | |
LDAP Client for corporate directory | | |
UC integration | | |
Screen saver | | |
Microsoft® Exchange connector | | |
Operating system | | |
User Interface Language | SIP: Basque, Brazil, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English (USA), English (UK), Estonian, Finnish, French, German, Greek, Hungarian, Indonesian (with Latin characters), Italian, Latvian, Lithuanian, Macedonian, Malayan (with Latin characters), Norwegian, Polish, Portuguese, Romanian, Russian (in Cyrillic characters), Serbian (in Latin and Cyrillic characters), Slovak, Slovenian, Swedish, Spanish, Turkish, Ukranian and Welsh
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Admin. Language (local admin. menu/web based management) | |
Technical data
Feature | OpenScape Desk Phone CP110 | OpenScape Desk Phone CP210 | |||
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Dimension
Angle x Height [mm] x Width [mm] x Depth [mm] |
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Weight [kg] | |
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Wall mountable
For Details, please click here |
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Europe USA/Canada |
NRTL | ||||
Safety standards | | ||||
Electromagnetic compatibility | | ||||
Hearing Aid compatibility | |||||
Storage conditions | |||||
Operational conditions | |||||
Power supply
For Details, please click here |
Network and protocols
Feature | OpenScape Desk Phone CP110 | OpenScape Desk Phone CP210 | |||
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IP protocols | | ||||
DHCP | | ||||
IEEE802.1ab (LLDP-MED)
Essential parameters of the protocol:
Note: LLDP-MED should only be used with LLDP enabled network access switches. Old network access switches that don not adhere to the 802.1D-1998 MAC bridging specification might appear to be propagating the LLDP multicasts through the subnet. In this case LLDP-MED should be deactivated on the phone prior to installation. LLDP-MED is supported for the phone LAN port only and does not apply to the PC port. |
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DNS (Host-) name for the device | | ||||
IEEE802.1Q (VLAN tagging and prioritization)
VLAN ID configuration options: |
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QoS (DIFFSERV und IEEE802.1p/q) | | ||||
Sending of SNMP traps according to MIB II and private QDC-MIB | | ||||
Support of QDC | |
Acoustic
Feature | OpenScape Desk Phone CP110 | OpenScape Desk Phone CP210 |
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Narrowband Codecs | | |
Wideband Codec
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Wideband Codec
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G.711, G.729A/B
Silence suppression (VAD) |
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On-hook dialing | | |
Open listening | | |
Full duplex hands-free speaker phone | | |
Echo canceling for local echo (AEC) full duplex | | |
Ringer (MP3) | | |
Ringer (midi or wave) | | |
Ringer on/off/beep | | |
Adaptive jitter buffer | | |
Room Character Configuration | | |
Selectable packet size
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DTMF inband | | |
DTMF RFC4833 | |
Administration
Feature | OpenScape Desk Phone CP 110 | OpenScape Desk Phone CP 120 |
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Installation via Plug&Play
Requires DLS or DLS-WPI
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Automatic HFA software update | Yes, via DLS, DLI (OpenScape Business) or Integrated Phone Software Management IPSM (OpenScape 4000) | |
Remote admin via DLS | | |
Admin via local phone menu (password protected) | | |
Remote admin via phone Web-Server for user and admin (password protected) | | |
Software-Download via Browser, FTP and HTTPS | | |
Trace and Debug capabilities | |
Security
Feature | OpenScape Desk Phone CP110 | OpenScape Desk Phone CP210 |
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Signaling Encryption (TLS) | | |
RFC5746: TLS Renegotiation Indication Extension | | |
Payload Encryption (SRTP, DTLS-SRTP) | | |
HTTPS
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Certificate download DLS (X.509 V3) | | |
OCSP Check (Online Certificate Status Protocol) | | |
Certificate verification
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IEEE 802.1x -2004 supplicant (EAP-TLS und PEAP) | | |
SSH access (configurable) | |
Interoperability Matrix
The intent of this interoperability matrix is to provide information with regards to the compatibility of various software releases of Desk Phone CP phone SW in conjunction with each relevant communication system and applications software release. It is not the intent of this interoperability matrix to provide any software availability information.
OpenScape Desk Phone CP G2 SIP
The OpenScape Desk Phone CP SIP G2 can be connected to the following systems:
Phone SW Version (SIP) | OpenScape Voice V9 | OpenScape Voice V10 | OpenScape 4000 V10 | OpenScape DLS | JHPT |
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V2R0.3.1 and later | latest | latest | V10 R1 | latest | V3 R1.26 |
OpenScape Desk Phone CP G2 HFA
The OpenScape Desk Phone CP HFA G2 can be connected to the following systems:
Phone SW Version (HFA) | OpenScape 4000 V8 | OpenScape 4000 V10 | OpenScape Business | OpenScape DLS | JHPT |
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V2R0.3.1 and later | V8 R2 | V10 R1 | V3 R2 | latest | V3 R1.26 |
Order Information
Feature | OpenScape Desk Phone CP110 | OpenScape Desk Phone CP210 | Wall Mount Kit OpenScape DeskPhone CP G2 |
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Package content | |
Wall mount kit upper and lower part, screws | |
Feature Number | L30250-F600-C580 | L30250-F600-C581 | L30250-F600-C596 |
Part Number | S30817-S7900-A101 | S30817-S7901-A101 | S30853-H4080-R141 |
Power Supply Units, please see here
Remark: The same PSUs as already been used for OpenStage and Desk Phone IP Phones.
Spare Part List
This list shows the spare parts available for the OpenScape Desk Phone CP G2 phones. These can be ordered, for example, via the UNIFY Partner Portal.
Part number | Name |
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V38140-H-X134 | Handset CP110-CP710 |
V30146-H4012-L514 | Handset cord CP110-CP710 |
C39363-V597-B1 | Stand for CP110/CP210 |
Accessories
This sub-page shows the accessories which are provided for the OpenScape Desk Phone CP G2 phones, those are for instance headsets.
For Accessories, please look here
Documentation
Product pictures
please look here
Declaration of Conformity (DoC)
please look here
Data Sheets
Brochure
User and Admin Documentation SIP
Administrator Documentation English
CP110
CP210
Bedienungsanleitungen Deutsch
CP110
- OpenScape Desk Phone CP110 SIP Bedienungsanleitung
- OpenScape Desk Phone CP110 SIP Kurzbedienungsanleitung
CP210
- OpenScape Desk Phone CP210 SIP Bedienungsanleitung
- OpenScape Desk Phone CP210 SIP Kurzbedienungsanleitung
User and Admin Documentation HFA
Administrator Documentation English
User Documentation English
CP110
- OpenScape Desk Phone CP110 User Guide HFA - OpenScape Business
- OpenScape Desk Phone CP110 User Guide HFA - OpenScape 4000
- OpenScape Desk Phone CP110 HFA Quick Reference Guide - OpenScape Business and OpenScape 4000
CP210
- OpenScape Desk Phone CP210 User Guide HFA - OpenScape Business
- OpenScape Desk Phone CP210 User Guide HFA - OpenScape 4000
- OpenScape Desk Phone CP110 HFA Quick Reference Guide - OpenScape Business and OpenScape 4000
Bedienungsanleitungen Deutsch
CP110
- OpenScape Desk Phone CP110 Bedienungsanleitung HFA - OpenScape Business
- OpenScape Desk Phone CP110 Bedienungsanleitung HFA - OpenScape 4000
- OpenScape Desk Phone CP110 HFA Schnelleinstieg - OpenScape Business und OpenScape 4000
CP210
- OpenScape Desk Phone CP210 Bedienungsanleitung HFA - OpenScape Business
- OpenScape Desk Phone CP210 Bedienungsanleitung HFA - OpenScape 4000
- OpenScape Desk Phone CP210 HFA Schnelleinstieg - OpenScape Business und OpenScape 4000
Multilingual
- OpenScape Desk Phone CP110, Installation and Quick Reference, Installationsanleitung
- OpenScape Desk Phone CP210, Installation and Quick Reference, Installationsanleitung
Wall Mount Kit Installation Guide / Wandhalterung Installationsanleitung
Training
Training are available as part of the various platform training. Please check the offers for training of the Unify Academy
Firmware / Software
The phone firmware provides encryption capabilities. Hence its distribution must follow legal requirements which do not allow unrestricted SW distribution via the Internet. The firmware is only provided by Unify technicians or by official UNIFY Partners. UNIFY Partner have access to SW via the UNIFY Partner Web portal (login required). |
The Application software of the OpenScape Desk Phone CP phones can be transferred to the phone:
- using FTP or HTTPS method.
- using Deployment Service.
- using WBM phone interface.
Mass deployment
See Mass Deployment.
Contact us
New! OpenScape Desk Phone CP Family
New! OpenScape Desk Phone CP Family
Neu! OpenScape Desk Phone CP Produktfamilie
See also
OpenScape Desk Phone CP Frequently Asked Questions (FAQs)
- sub-page provides additional information to the OpenScape Desk Phone CP phones
OpenScape Desk Phone power supply and PoE classes
- sub-page provides required power supply and PoE classes of phones and accessories