Difference between revisions of "OpenStage Training"
The Wiki of Unify contains information on clients and devices, communications systems and unified communications. - Unify GmbH & Co. KG is a Trademark Licensee of Siemens AG.
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Beyond the videos already available, this section will be regularly updated to provide more insight into other OpenStage functionality, so bookmark this site and come back regularly for updates! | Beyond the videos already available, this section will be regularly updated to provide more insight into other OpenStage functionality, so bookmark this site and come back regularly for updates! | ||
| − | === Scenarios === | + | === Scenarios === |
| − | |||
| − | {| width="100%" | + | <small>Based on OpenStage SIP V2 R1</small> |
| + | |||
| + | {| class="FCK__ShowTableBorders" width="100%" | ||
| + | |- | ||
| | | | ||
| − | | '''OpenStage <br | + | | '''OpenStage <br><center>15</center>''' |
| '''Length''' | | '''Length''' | ||
| − | | '''OpenStage <br | + | | '''OpenStage <br><center>40</center>''' |
| '''Length''' | | '''Length''' | ||
| − | | '''OpenStage <br | + | | '''OpenStage <br><center>60/80</center>''' |
| '''Length''' | | '''Length''' | ||
| '''Content''' | | '''Content''' | ||
| − | |||
| − | |||
|- | |- | ||
| − | | '''Basic telephony''' | + | | colspan="6" | |
| + | |- | ||
| + | | '''Basic telephony''' | ||
| [[OpenStage 15 SIP: Basic Call Handling|Video]] | | [[OpenStage 15 SIP: Basic Call Handling|Video]] | ||
| 04:17 | | 04:17 | ||
| [[OpenStage 40 SIP: Basic Call Handling|Video]] | | [[OpenStage 40 SIP: Basic Call Handling|Video]] | ||
| 04:17 | | 04:17 | ||
| − | | [[OpenStage 60 SIP: Basic Call Handling|Video]] | + | | [[OpenStage 60 SIP: Basic Call Handling|Video]] |
| − | | 03:56 | + | | 03:56 |
| Comprehensive overview. | | Comprehensive overview. | ||
|- | |- | ||
| Line 46: | Line 48: | ||
| 02:31 | | 02:31 | ||
| [[OpenStage 60 SIP: Place a Call|Video]] | | [[OpenStage 60 SIP: Place a Call|Video]] | ||
| − | | 02:01 | + | | 02:01 |
| Three ways to make a phone call. | | Three ways to make a phone call. | ||
|- | |- | ||
| Line 55: | Line 57: | ||
| 00:43 | | 00:43 | ||
| [[OpenStage 60 SIP: Answer a Call|Video]] | | [[OpenStage 60 SIP: Answer a Call|Video]] | ||
| − | | 00:42 | + | | 00:42 |
| Various methods to answer a call. | | Various methods to answer a call. | ||
|- | |- | ||
| Line 68: | Line 70: | ||
|- | |- | ||
| Using Headset | | Using Headset | ||
| − | | | + | | --- |
| 00:45 | | 00:45 | ||
| [[OpenStage 40 SIP: Using the Headset|Video]] | | [[OpenStage 40 SIP: Using the Headset|Video]] | ||
| 00:45 | | 00:45 | ||
| [[OpenStage 60 SIP: Using the Headset|Video]] | | [[OpenStage 60 SIP: Using the Headset|Video]] | ||
| − | | 00:54 | + | | 00:54 |
| Place, answer, and end a call using the headset. | | Place, answer, and end a call using the headset. | ||
| − | |- | + | |- |
| − | | colspan="6" | | + | | colspan="6" | |
|- | |- | ||
| '''Feature handling''' | | '''Feature handling''' | ||
| Line 84: | Line 86: | ||
| 10:15 | | 10:15 | ||
| [[OpenStage 60 SIP: Advanced Call Handling|Video]] | | [[OpenStage 60 SIP: Advanced Call Handling|Video]] | ||
| − | | 10:18 | + | | 10:18 |
| Comprehensive overview. | | Comprehensive overview. | ||
|- | |- | ||
| Line 92: | Line 94: | ||
| [[OpenStage 40 SIP: Hold a Call|Video]] | | [[OpenStage 40 SIP: Hold a Call|Video]] | ||
| 01:27 | | 01:27 | ||
| − | | [[OpenStage 60 SIP: Hold a Call|Video]] | + | | [[OpenStage 60 SIP: Hold a Call|Video]] |
| − | | 01:28 | + | | 01:28 |
| Hold/Retrieve a call using context menu or FPK. | | Hold/Retrieve a call using context menu or FPK. | ||
|- | |- | ||
| Line 101: | Line 103: | ||
| [[OpenStage 40 SIP: Place a Conference Call|Video]] | | [[OpenStage 40 SIP: Place a Conference Call|Video]] | ||
| 01:32 | | 01:32 | ||
| − | | [[OpenStage 60 SIP: Place a Conference Call|Video]] | + | | [[OpenStage 60 SIP: Place a Conference Call|Video]] |
| − | | 01:49 | + | | 01:49 |
| Conference call using context menu. | | Conference call using context menu. | ||
|- | |- | ||
| Line 111: | Line 113: | ||
| 04:02 | | 04:02 | ||
| [[OpenStage 60 SIP: Transfer a Call|Video]] | | [[OpenStage 60 SIP: Transfer a Call|Video]] | ||
| − | | 03:51 | + | | 03:51 |
| Describes three different ways to transfer a call. | | Describes three different ways to transfer a call. | ||
|- | |- | ||
| Line 119: | Line 121: | ||
| [[OpenStage 40 SIP: Programming Call Forwarding|Video]] | | [[OpenStage 40 SIP: Programming Call Forwarding|Video]] | ||
| 02:05 | | 02:05 | ||
| − | | [[OpenStage 60 SIP: Programming Call Forwarding|Video]] | + | | [[OpenStage 60 SIP: Programming Call Forwarding|Video]] |
| − | | 01:50 | + | | 01:50 |
| − | | Programming Call Forwarding using favorites,<br | + | | Programming Call Forwarding using favorites,<br>turning Call Forwarding on/off. |
|- | |- | ||
| Deflecting a Call | | Deflecting a Call | ||
| Line 129: | Line 131: | ||
| 01:33 | | 01:33 | ||
| [[OpenStage 60 SIP: Deflecting a Call|Video]] | | [[OpenStage 60 SIP: Deflecting a Call|Video]] | ||
| − | | 01:45 | + | | 01:45 |
| Deflect a call; deflect to Voicemail using FPK. | | Deflect a call; deflect to Voicemail using FPK. | ||
|- | |- | ||
| − | | '''Enhanced telephony''' | + | | '''Enhanced telephony''' |
| | | | ||
| | | | ||
| Line 142: | Line 144: | ||
|- | |- | ||
| Dialing from Caller List | | Dialing from Caller List | ||
| − | | planned | + | | planned |
| | | | ||
| − | | planned | + | | planned |
| | | | ||
| − | | planned | + | | planned |
| | | | ||
| Using the missed, dialed, received, forwarded call lists | | Using the missed, dialed, received, forwarded call lists | ||
| Line 155: | Line 157: | ||
| planned | | planned | ||
| | | | ||
| − | | planned | + | | planned |
| | | | ||
| Mute, switching to Speakerphone/Handset mode | | Mute, switching to Speakerphone/Handset mode | ||
| Line 164: | Line 166: | ||
| planned | | planned | ||
| | | | ||
| − | | planned | + | | planned |
| | | | ||
| | | | ||
|- | |- | ||
| − | | Using Context Menu | + | | Using Context Menu |
| planned | | planned | ||
| | | | ||
| planned | | planned | ||
| | | | ||
| − | | planned | + | | planned |
| | | | ||
| − | | How to use the context menu | + | | How to use the context menu |
|- | |- | ||
| − | | '''OpenStage Manager''' | + | | '''OpenStage Manager''' |
| − | | | + | | |
| + | | | ||
| | | | ||
| − | |||
| | | | ||
| − | | planned | + | | planned |
| | | | ||
| | | | ||
|- | |- | ||
| − | | Installing the application | + | | Installing the application |
| − | | | + | | |
| + | | | ||
| | | | ||
| − | |||
| | | | ||
| − | | planned | + | | planned |
| | | | ||
| Install the application on a Windows PC | | Install the application on a Windows PC | ||
|- | |- | ||
| − | | Connecting the phone | + | | Connecting the phone |
| − | | | + | | |
| + | | | ||
| | | | ||
| − | |||
| | | | ||
| − | | planned | + | | planned |
| | | | ||
| Configure the OpenStage Connection Service to provide a permanent binding between PC and phone. | | Configure the OpenStage Connection Service to provide a permanent binding between PC and phone. | ||
|- | |- | ||
| − | | Synchronizaion with Outlook | + | | Synchronizaion with Outlook |
| − | |||
| | | | ||
| − | |||
| | | | ||
| − | | planned | + | | |
| + | | | ||
| + | | planned | ||
| | | | ||
| Manage the personal phonebook at the phone. Do an automatic synchronization between Outlook contacts and OpenStage phonebook including pictures. | | Manage the personal phonebook at the phone. Do an automatic synchronization between Outlook contacts and OpenStage phonebook including pictures. | ||
|- | |- | ||
| − | | Backup/Restore | + | | Backup/Restore |
| − | |||
| | | | ||
| − | |||
| | | | ||
| − | | planned | + | | |
| + | | | ||
| + | | planned | ||
| | | | ||
| Backup and Restore your personal date from and to the phone. | | Backup and Restore your personal date from and to the phone. | ||
|- | |- | ||
| − | | FPK programming | + | | FPK programming |
| − | |||
| | | | ||
| − | |||
| | | | ||
| − | | planned | + | | |
| + | | | ||
| + | | planned | ||
| | | | ||
| Configure the free programmable keys on the phone from you PC. | | Configure the free programmable keys on the phone from you PC. | ||
|- | |- | ||
| − | | Picture clip | + | | Picture clip |
| − | | | + | | |
| + | | | ||
| | | | ||
| − | |||
| | | | ||
| − | | planned | + | | planned |
| | | | ||
| Convert your phone to a digital picture frame showing your own pictures. | | Convert your phone to a digital picture frame showing your own pictures. | ||
|- | |- | ||
| − | | Ringtones | + | | Ringtones |
| − | | | + | | |
| + | | | ||
| | | | ||
| − | |||
| | | | ||
| − | | planned | + | | planned |
| | | | ||
| Let your phone rock. | | Let your phone rock. | ||
Revision as of 19:47, 29 May 2011
|
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 Home Devices OpenStage OpenStage Training
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This page gives you an general overview of available training media for OpenStage phones.
| The media player is loading...
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| Instructor: Robert Arandjelovic, Product Marketing Devices |
Contents
Video Training
Learning to use a feature-rich enterprise phone is a visual, interactive process that can be difficult to explain simply with words or diagrams. As such, a series of brief videos have been prepared to provide a thorough explanation of how to best take advantage of the features on the OpenStage phones. Simply click on the the Video link beside any of the features you would like to learn more about, and the relevant video will be streamed directly from your web browser.
Beyond the videos already available, this section will be regularly updated to provide more insight into other OpenStage functionality, so bookmark this site and come back regularly for updates!
Scenarios
Based on OpenStage SIP V2 R1
| OpenStage |
Length | OpenStage |
Length | OpenStage |
Length | Content | |
| Basic telephony | Video | 04:17 | Video | 04:17 | Video | 03:56 | Comprehensive overview. |
| Place a Call | Video | 02:31 | Video | 02:31 | Video | 02:01 | Three ways to make a phone call. |
| Answer a Call | Video | 00:43 | Video | 00:43 | Video | 00:42 | Various methods to answer a call. |
| End a Call | Video | 00:33 | Video | 00:33 | Video | 00:34 | Various methods to end a call. |
| Using Headset | --- | 00:45 | Video | 00:45 | Video | 00:54 | Place, answer, and end a call using the headset. |
| Feature handling | Video | 10:15 | Video | 10:15 | Video | 10:18 | Comprehensive overview. |
| Hold/Retrive a Call | Video | 01:27 | Video | 01:27 | Video | 01:28 | Hold/Retrieve a call using context menu or FPK. |
| Make a Conference Call | Video | 01:32 | Video | 01:32 | Video | 01:49 | Conference call using context menu. |
| Transfer a Call | Video | 04:02 | Video | 04:02 | Video | 03:51 | Describes three different ways to transfer a call. |
| Programming Call Forwarding | Video | 02:05 | Video | 02:05 | Video | 01:50 | Programming Call Forwarding using favorites, turning Call Forwarding on/off. |
| Deflecting a Call | Video | 01:33 | Video | 01:33 | Video | 01:45 | Deflect a call; deflect to Voicemail using FPK. |
| Enhanced telephony | |||||||
| Dialing from Caller List | planned | planned | planned | Using the missed, dialed, received, forwarded call lists | |||
| Audio Features | planned | planned | planned | Mute, switching to Speakerphone/Handset mode | |||
| Saving a Function to a Key | planned | planned | planned | ||||
| Using Context Menu | planned | planned | planned | How to use the context menu | |||
| OpenStage Manager | planned | ||||||
| Installing the application | planned | Install the application on a Windows PC | |||||
| Connecting the phone | planned | Configure the OpenStage Connection Service to provide a permanent binding between PC and phone. | |||||
| Synchronizaion with Outlook | planned | Manage the personal phonebook at the phone. Do an automatic synchronization between Outlook contacts and OpenStage phonebook including pictures. | |||||
| Backup/Restore | planned | Backup and Restore your personal date from and to the phone. | |||||
| FPK programming | planned | Configure the free programmable keys on the phone from you PC. | |||||
| Picture clip | planned | Convert your phone to a digital picture frame showing your own pictures. | |||||
| Ringtones | planned | Let your phone rock. | |||||
Quick Reference Cards
Based on OpenStage SIP V2 R1
Quick Reference Cards help users become acquainted with the core functionality of their OpenStage phones. Open the PDF in your web browser, or download it directly to your PC. Most of the "Important Operating Procedures" contain links that lead videos providing a more in-depth explanation and demonstration of the features.
Print out the Quick Reference Card and put it under your phone for a quick lookup of a desired function.
To get a high-quality printed version of this Quick Reference Card, please contact your local sales partner. The Quick Reference Cards can be ordered at our Com Shop too (language can be changed in the shop).
| Technology | OpenStage 40 | OpenStage 60/80 |
| SIP |   Quick Reference Card OpenStage 40 SIP
|
 Quick Reference Card OpenStage 60-80 SIP
|
How to get your desired video by using the Quick Reference Card
| 1. Click on one of the QRCs. | 2. Scroll to the second page. | 3. Click on one of the headlines. | 4. Enjoy the Video Tutorial! |
|
|
|
File:PDF-Video.png |
Web-based Training
Web-based Training gives the user full choice and flexibility to learn how to use OpenStage phones at their own pace.Start the training just by clicking one of the links below, or download the training directly to your PC or company server to start from there.
| 15-p.jpg OpenStage 15 |
 OpenStage 40 |
 OpenStage 60/80 | |
| SIP | |||
| End-User Training (Standard) | Link to WBT | ||
| End-User Training (Premium) | Ordering Info | ||
| Training for Admins | Link to WBT | ||
| HFA | |||
| End-User Training HiPath 2000, HiPath 3000, OpenOffice |
N/A | Link to WBT | Link to WBT |
| End-User Training HiPath 4000 |
N/A | Link to WBT | Link to WBT |
| Training for Admins All HFA platforms |
Link to WBT | ||
Download area
All Web-based Training courses can be downloaded and installed locally.
- Download and Save the zip container on your PC / server.
- Unzip the folder.
- Access the index.html file using your browser.
- For web access make sure that a webserver (e.g. Apache) is running.
SIP
HFA
HiPath 4000
HiPath 2000, HiPath 3000, OpenScape Office
- OS40 @ H2k, H3k, OpenScapeOffice End User Training
- OS60-80 @ H2k, H3k, OpenScapeOffice End User Training
See also
- OpenStage - the portal page of the OpenStage telephone family
- OpenStage Training - easy learning to use your feature-rich enterprise phone
- OpenStage Manager - feature description of the PC application for OpenStage
- OpenStage power supply and PoE classes - required power supply and PoE classes of phones and accessories
- OpenStage Hardware Changes and necessary Software Versions - comparative table of supported hardware versions
- OpenStage Bluetooth - OpenStage 60/80 Bluetooth feature information
- OpenStage Accessories - Add-On devices, Adapters and Accessories
- OpenStage Main Navigation - comparative information about the main navigation elements
