Difference between revisions of "OpenScape Desk Phone CP G2"

Revision as of 12:49, 6 September 2022

OpenScape Desk Phone CP110 (SIP & HFA)
OpenScape Desk Phone CP210 (SIP & HFA)

The new Desk Phone Generation

Unify has created the second generation of devices, which continues the current OpenScape Desk Phone CP device family. The result is a clear device design and a user interface with relevant features combined to meet a broad set of use cases in a concentrated family of desk phones. A numerous interoperability options were also added for a seamless integration into a modern digital workplace. The OpenScape Desk Phone CP G2 family of phones brings feature evolution and updated capabilities such as:

Elegant and ergonomic device design
Innovative and intuitive user interface
Improved device security
Energy efficiency

Connectivity and Compatible Products

OpenScape Desk Phone G2 with SIP Software:

from OpenScape Voice Solution V9

OpenScape Desk Phone G2 with HFA Software:

from OpenScape Business V3R2
OpenScape 4000 V8R2 (release in preparation)
from OpenScape 4000 10R1

Easy to use

These design and technology enhancements in combination with their ease of provisioning, configuration and management serve to simplify operational activities and reduce the cost of ownership.

Meeting the needs of modern organizations

Equipped with a wide range of capabilities, this family of devices deliver the functionality required to provide for the broadest range of organizational use cases, applications, and needs.

Intuitive and economical with a small footprint

The ergonomic design and user-friendly familiarity of the OpenScape Desk Phone CP G2 family means they can be quickly and easily deployed and used with low friction adoption.

Phone range

For most customers and many scenarios, the desk phone is still the preferred device for voice conversations. Users want instante, enterprise grade communication while organizations want cost effective, secure choices.

But today’s customers, who see value in desk phones, want them to participate differently. They want to make the most of voice communication in the new way to work and where appropriate, have them play a more active role in the digital workplace.

Model Overview

By thoughtfully focusing on primary features, we’ve condensed the new phone family into a concentrated portfolio that still meets a broad set of user scenarios. It’s an easier to manage, cost effective set of devices with user focused features.

OpenScape Desk Phone CP110: The perfect low-cost, high value device for multiple user scenarios including cloud installations without compromising quality.

OpenScape Desk Phone CP210: This device is set to become the definitive device for hybrid working with flexible connectivity options that support a wide range of scenarios.

Feature Overview

OpenScape Desk Phone CP110 (SIP & HFA)

OpenScape Desk Phone CP110

The OpenScape Desk Phone CP110 is the ideal device for entry-level workplace scenarios. It has a large display, a headset connector with DHSG/EHS functionality, two fixed function keys and three soft-label keys. These soft label keys can be configured as function-, name or line keys. It also includes an internal Gigabit Ethernet switch and supports the SIP / HFA protocols. In addition, it is wall-mountable with a wall mounting kit. It also supports two stand position options that are suitable for many desktop needs.

Display

Graphical three-line display (162 x 48 pixels), monochrome
Signaling LED (red)

Keys

3 freely programmable function keys with Soft Label on LCD Pre-assignment: Call Log, Forward, Redial
2 fixed function keys: Menu/Settings, Messages
3-way navigator plus OK key
3 audio function keys (mute/loudspeaker/headset)
Volume +/-
Open listening/hands free speaking (full duplex)
Headset port (DHSG/EHS)
10/100/1000 Base-T Ethernet Switch
IEEE 802.3az Energy Efficient Ethernet
IEEE 802.3af Power over Ethernet, class 1

Placement

Base, two different placement angles
Wall mountable

OpenScape Desk Phone CP210 (SIP & HFA)

OpenScape Desk Phone CP210

Concentrating on the essential functions makes the CP210 the ideal companion for a wide variety of workplace scenarios. It supports the entire range of the OpenScape systems, has a headset connection with DHSG/EHS functionality, a USB interface and four freely programmable function keys. These free programmable function keys are preassigned with the functions Call log, Directory, Call Forwarding, Redial. However, they can also be configured as four function, speed dial or line keys. All free programmable function keys have LED signaling on the key to indicate the status of the key, as well as displaying the function on a label on the phone's LCD screen. In addition, it offers 5 fixed function keys for quick interaction with the conversation partner, these are pre-assigned with Hold, Transfer, Conference, Settings, Messages. Of these, 3 keys have an LED to display the status of the respective fixed function key. The USB interface is already provided to connect devices, USB headsets and a WiFi dongle are planned.

Display

Graphical three-line display (199 x 48 pixels), monochrome
Signaling LED (red, green, amber)

Keys

4 freely programmable function keys with Soft Label on the LCD display and with LED on the keys Pre-assignment: Call Log, Directory, Forward, Redial
5 fixed function keys, 3 with LED: Hold, Transfer, Conference, Menu/Settings, Messages
4-way navigator plus OK key
3 audio function keys (mute/loudspeaker/headset)
Volume +/-
Open listening/hands free speaking (full duplex)
Headset port (DHSG/EHS)
10/100/1000 Base-T Ethernet Switch
USB Interface
IEEE 802.3az Energy Efficient Ethernet
IEEE 802.3af Power over Ethernet, class 2 (max. 120mA USB load)

Placement

Base, two different placement angles
Wall mountable

Main differences to the other models

	CP110	CP100	CP200	CP205	CP210
Headset Connector	Yes	No	Yes	Yes	Yes
Hook Switch	Optical	Mechanical	Mechanical	Mechanical	Optical
Integrated Switch	Yes (max. 1000 Mbit/s, Gigabit)	Yes (max. 100 Mbit/s)	Yes (max. 100 Mbit/s)	Yes (max. 1000 Mbit/s, Gigabit)	Yes (max. 1000 Mbit/s, Gigabit)
Wideband Codec	Yes (G.722 and OPUS)	No	Yes (G.722)	Yes (G.722)	Yes (G.722 and OPUS)
TLS encryption key length	Max. 4096-bit RSA key length	Max. 2048-bit RSA key length	Max. 4096-bit RSA key length	Max. 4096-bit RSA key length	Max. 4096-bit RSA key length
Free programmable function keys (FPK)	3	3	4, with LED status indication on the keys	4, with LED status indication on the keys	4, with LED status indication on the keys
Function indication of the FPKs	dynamically, via LCD display	dynamically, via LCD display	static, via Paper label	static, via Paper label	dynamically, via LCD display
USB Interface	No	No	No	No	Yes

Detailed feature description

Body

Feature	OpenScape Desk Phone CP110	OpenScape Desk Phone CP210
Body color	Black
Standing Positions	two positions
Handset with Company logo	Yes

Display

Feature	OpenScape Desk Phone CP110	OpenScape Desk Phone CP210
Display Size	Graphical three line display, 162*48 Pixel	Graphical three line display, 199*48 Pixel
Display Color	Monochrome
Backlight	No
Adjustable	No
Additional optical alert	Yes (red)	Yes (red/green/amber)

Keys/LED

Feature	OpenScape Desk Phone CP110	OpenScape Desk Phone CP210
Fixed function keys	2; Menu/Settings, Messages	5; 3 with LED, Hold, Transfer, Conference, Menu/Settings, Messages
Free programmable keys	3 with status indication on the LCD display	4 with status indication on the LCD display and LED on the key
Pre-programmed keys	Call Log, Forward, Redial	Call Log, Directory, Forward, Redial
Key labeling	Display
Audio Keys	3; Mute, Loudspeaker, Hedaset and Volume +/-	3 with LED; Mute, Loudspeaker, Hedaset and Volume +/-
Navigation	3-Way Navigation-key and OK-Button	4-Way Navigation-key and OK-Button

Interfaces

Feature	OpenScape Desk Phone CP110	OpenScape Desk Phone CP210
VoIP Protocol (or details check section Interoperability Matrix)	SIP (for OpenScape Voice and OpenScape 4000) & HFA (for OpenScape 4000 and OpenScape Business)
LAN Connectivity	10/100/1000 MBit/s Ethernet autosensing
Energy Efficient Ethernet (IEEE 802.3az)	Yes
Power over Ethernet (PoE, IEEE 802.af)	Yes
PoE Class	1	2 (max. 120mA USB load)
Energy Saving Mode	not applicable
Integrated Ethernet Switch for PC connection	Yes
LAN activity monitor for sending and receiving for both ports (part of menu)	Yes
Wi-Fi 5 (802.11ac)	No	Yes, with WiFi dongle
Headset jack for wired (121 TR9-5) and wireless Headsets (121 TR9-5*) For details please click here	Yes
USB interface for devices still to be released (e.g. USB headsets, WiFi dongle)	No	Yes
Bluetooth 2.1 BR/EDR: HSP (Headset Profile) HFP (Hands-free Profile) OPP (Object Push Profile)	No
Bluetooth Low Energy 4.1	No
Bluetooth Low Energy 5.0	No
External conference unit	Yes, via cable
External conference unit connected via Bluetooth	No
Passive RFID Tag with Serial number = MAC Address Part number Manufacturing date and location	Yes
Passive NFC Tag with Bluetooth MAC Address (Bluetooth simple paring) LAN MAC Address (Mobility)	No
Key Module Connector	No

Applications

Feature	OpenScape Desk Phone CP110	OpenScape Desk Phone CP210
Telephony	Yes
Personal phone book/contacts	Yes, up to 100 locally for SIP only. For HFA this functionality is controlled / defined by the communication system
Local call log	Yes (configurable), 30 entries for each category (dialed, received, missed, forwarded calls) for SIP. For HFA there’s no local list and the functionality is controlled / defined by the communication system.
Picture Clip	No
LDAP Client for corporate directory	Yes, for SIP only. For HFA this functionality is controlled / defined by the communication system
UC integration	No
Screen saver	No
Microsoft® Exchange connector	No
Operating system	Linux
User Interface Language	SIP: Basque, Brazil, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English (USA), English (UK), Estonian, Finnish, French, German, Greek, Hungarian, Indonesian (with Latin characters), Italian, Latvian, Lithuanian, Macedonian, Malayan (with Latin characters), Norwegian, Polish, Portuguese, Romanian, Russian (in Cyrillic characters), Serbian (in Latin and Cyrillic characters), Slovak, Slovenian, Swedish, Spanish, Turkish, Ukranian and Welsh HFA: All languages which can be configured in OpenScape Business as well as OpenScape 4000 are supported by the CP Phones.
Admin. Language (local admin. menu/web based management)	English

Technical data

Feature	OpenScape Desk Phone CP110	OpenScape Desk Phone CP210
Dimension Angle x Height [mm] x Width [mm] x Depth [mm]	22,5° x 215 x 187 x 201 45° x 183 x 187 x 168	22,5° x 125 x 228 x 206 45° x 183 x 228 x 168
Weight [kg]	0,75	0,88
Wall mountable For Details, please click here	Yes
Europe USA/Canada	CE NRTL
Safety standards	IEC 60950-1, IEC 62368-1, EN 62368-1, UL 62368-1, CAN/CSA-C22.2 No. 62368-1
Electromagnetic compatibility	EN 55032 Class B, EN 55035, FCC Part 15 (CFR 47) Class B, ICES-003 Class B
Hearing Aid compatibility	FCC Part 68 (CFR 47) / CS-03 Part V
Storage conditions	-25°C to +70°C
Operational conditions	+5°C to +40°C
Power supply For Details, please click here Remark: The same PSUs as already been used for OpenStage and Desk Phone IP Phones.	Yes, optional

Network and protocols

Feature	OpenScape Desk Phone CP110	OpenScape Desk Phone CP210
IP protocols	IP v4/v6 (SIP) IPv4 (HFA)
DHCP IP address Subnet mask Default route SNTP IP address Timezone offset Primary/Secondary DNS DNS Domain Name VLAN ID, DLS address (Vendor specific Information option 43)	Yes
IEEE802.1ab (LLDP-MED) Essential parameters of the protocol: Send and receive VLAN ID (no need to configure the vendor specific DHCP option 43 / DLS does not need to run in the Default LAN) Send and receive Quality of Service parameter (QoS) for RTP (Media) Power consumption (Power Class) – allows a more precise configuration of the power requirements than the classification according to IEEE802.3af. Note: LLDP-MED should only be used with LLDP enabled network access switches. Old network access switches that don not adhere to the 802.1D-1998 MAC bridging specification might appear to be propagating the LLDP multicasts through the subnet. In this case LLDP-MED should be deactivated on the phone prior to installation. LLDP-MED is supported for the phone LAN port only and does not apply to the PC port.	Yes
DNS (Host-) name for the device	Yes
IEEE802.1Q (VLAN tagging and prioritization) VLAN ID configuration options: Manual / DLS DHCP Option 43 LLDP-MED	Yes
QoS (DIFFSERV und IEEE802.1p/q)	Yes
Sending of SNMP traps according to MIB II and private QDC-MIB	Yes
Support of QDC	Yes

Acoustic

Feature	OpenScape Desk Phone CP110	OpenScape Desk Phone CP210
Narrowband Codecs G.711 (64 kbit/s a/u-law) G.729 A/B (8 kbit/s)	Yes
Wideband Codec G.722 (64 kbit/s)	Yes
Wideband Codec OPUS	Yes
G.711, G.729A/B Silence suppression (VAD)	Yes
On-hook dialing	Yes
Open listening	Yes
Full duplex hands-free speaker phone	Yes
Echo canceling for local echo (AEC) full duplex	Yes
Ringer (MP3)	No
Ringer (midi or wave)	Yes
Ringer on/off/beep	Yes
Adaptive jitter buffer	Yes
Room Character Configuration	Yes
Selectable packet size 10 ms 20 ms 30 ms 60ms auto	Yes
DTMF inband	Yes
DTMF RFC4833	Yes

Administration

Feature	OpenScape Desk Phone CP 110	OpenScape Desk Phone CP 120
Installation via Plug&Play Requires DLS or DLS-WPI based on MAC address based on E.164 number Secure PIN Mode supported	Yes
Automatic HFA software update	Yes, via DLS, DLI (OpenScape Business) or Integrated Phone Software Management IPSM (OpenScape 4000)
Remote admin via DLS	Yes
Admin via local phone menu (password protected)	Yes
Remote admin via phone Web-Server for user and admin (password protected)	Yes
Software-Download via Browser, FTP and HTTPS	Yes
Trace and Debug capabilities	Yes

Security

Feature	OpenScape Desk Phone CP110	OpenScape Desk Phone CP210
Signaling Encryption (TLS)	Yes (AES with 128bit and 256bit)
RFC5746: TLS Renegotiation Indication Extension	Yes
Payload Encryption (SRTP, DTLS-SRTP)	Yes (AES with 128bit)
HTTPS DLS Interface with Secure PIN Mode Web Server File download	Yes
Certificate download DLS (X.509 V3)	Yes
OCSP Check (Online Certificate Status Protocol)	Yes
Certificate verification DLS Interface with secure PIN mode Web Server File download	Yes
IEEE 802.1x -2004 supplicant (EAP-TLS und PEAP)	Yes
SSH access (configurable)	Yes

Interoperability Matrix

The intent of this interoperability matrix is to provide information with regards to the compatibility of various software releases of Desk Phone CP phone SW in conjunction with each relevant communication system and applications software release. It is not the intent of this interoperability matrix to provide any software availability information.

OpenScape Desk Phone CP G2 SIP

The OpenScape Desk Phone CP SIP G2 can be connected to the following systems:

Phone SW Version (SIP)	OpenScape Voice V9	OpenScape Voice V10	OpenScape 4000 V10	OpenScape DLS	JHPT
V2R0.3.1 and later	latest	latest	V10 R1	latest	V3 R1.26

OpenScape Desk Phone CP G2 HFA

The OpenScape Desk Phone CP HFA G2 can be connected to the following systems:

Phone SW Version (HFA)	OpenScape 4000 V8	OpenScape 4000 V10	OpenScape Business	OpenScape DLS	JHPT
V2R0.3.1 and later	V8 R2	V10 R1	V3 R2	latest	V3 R1.26

Order Information

Feature	OpenScape Desk Phone CP110	OpenScape Desk Phone CP210	Wall Mount Kit OpenScape DeskPhone CP G2
Package content	Phone, handset and cord, Stand, Installations- and Quick Reference Guide	Wall mount kit upper and lower part, screws
Feature Number	L30250-F600-C580	L30250-F600-C581	L30250-F600-C596
Part Number	S30817-S7900-A101	S30817-S7901-A101	S30853-H4080-R141

Power Supply Units, please see here
Remark: The same PSUs as already been used for OpenStage and Desk Phone IP Phones.

Spare Part List

This list shows the spare parts available for the OpenScape Desk Phone CP G2 phones. These can be ordered, for example, via the UNIFY Partner Portal.

Part number	Name
V38140-H-X134	Handset CP110-CP710
V30146-H4012-L514	Handset cord CP110-CP710
C39363-V597-B1	Stand for CP110/CP210

Accessories

This sub-page shows the accessories which are provided for the OpenScape Desk Phone CP G2 phones, those are for instance headsets. For Accessories, please look here

Documentation

Product pictures please look here
Declaration of Conformity (DoC) please look here
Data Sheets

Brochure

OpenScape Desk Phone CP G2 Portfolio Brochure

User and Admin Documentation SIP
Administrator Documentation English

OpenScape Desk Phone CP SIP G2, Administrator Documentation

User Documentation English

CP110

Bedienungsanleitungen Deutsch
CP110

User and Admin Documentation HFA
Administrator Documentation English

OpenScape Desk Phone CP G2 Phone Administration Guide HFA

User Documentation English
CP110

Bedienungsanleitungen Deutsch
CP110

Multilingual

OpenScape Desk Phone CP110, Installation and Quick Reference, Installationsanleitung

Wall Mount Kit Installation Guide / Wandhalterung Installationsanleitung

OpenScape Desk Phone CP G2 Wall Mount Kit Installation Guide, Wandhalterung Installationsanleitung

Training

Training are available as part of the various platform training. Please check the offers for training of the Unify Academy

Firmware / Software

The SIP firmware provides encryption capabilities. Hence its distribution must follow legal requirements which do not allow unrestricted SW distribution via the Internet. The firmware is only provided by Unify technicians or by official Unify Partners. Customers with self-care contracts will have access to SW within the SEBA Web portal (login required).

The Application software of the OpenScape Desk Phone CP phones can be transferred to the phone:

using FTP or HTTPS method.
using Deployment Service.
using WBM phone interface.

Mass deployment

See Mass Deployment.

Contact us

New! OpenScape Desk Phone CP Family
New! OpenScape Desk Phone CP Family
Neu! OpenScape Desk Phone CP Produktfamilie

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