|
|
| Line 41: |
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| | == Configuration Overview == | | == Configuration Overview == |
| | | | |
| − | XPhone Entry is a 1st party CTI Client.
| + | myPortal is a Java based client SW which is installed either on a Microsoft Windows based or an Apple a Mac OS based Desktop PC. |
| − | It is TAPI based and therefore only usable in combination with Mircosoft Operating systems.
| + | myPortal connects to OpenScape office via Ethernet LAN with TCP/IP protocol. |
| − | The connection to the underlying Siemens HiPath PXB is done by a TAPI Service Provider.
| |
| − | The HiPath TAPI service providers connect either a termnal or directly to a systeminterface.
| |
| | | | |
| | == Requirements == | | == Requirements == |
| Line 51: |
Line 49: |
| | | | |
| | '''Telecommunication systems''' | | '''Telecommunication systems''' |
| − | * [[HiPath 3000]] V7 or higher | + | * [[OpenScape Office]] V3R3 or higher |
| − | * [[HiPath 2000]] V2 or higher
| |
| − | * [[HiPath 500]] V6 or higher
| |
| − | * [[HiPath 1200]] V3 or higher
| |
| − | * [[HiPath 1100]] V7 or higher
| |
| − | * [[HiPath BizIP]] V1 R5 or higher
| |
| | | | |
| | '''Terminals''' | | '''Terminals''' |
| Line 64: |
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| | | | |
| | '''Cables''' | | '''Cables''' |
| − | * V.24, USB or LAN cabel to connect PC with terminal | + | * Ethernet LAN cabel to connect PC with OpenScape Office |
| | | | |
| | '''PC hardware''' | | '''PC hardware''' |
| Line 76: |
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| | '''PC software''' | | '''PC software''' |
| | | | |
| − | * XPhone Entry V3R1 | + | * myPortal for Desktop V3R3 |
| − | * [[#TAPI Service Provider|TAPI service provider]]
| |
| − | * [[#PC operating systems|Microsoft Windows operating system]]
| |
| | | | |
| | === PC operating systems === | | === PC operating systems === |
| Line 87: |
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| | (release for Vista does not apply to TAPI Service Provider) | | (release for Vista does not apply to TAPI Service Provider) |
| | | | |
| − | === TAPI Service Provider === | + | == Functional Boundaries and Limitations == |
| | | | |
| − | XPhone Entry supports only the following Siemens TAPI Service Provider.
| + | === Max number of installations per OpenScape Office System === |
| − |
| |
| − | * For [[HiPath 3000]]
| |
| − | ** [[CallBridge Collection]] V2.0.00.11 (CallBridge TU/IP – CorNet TS)
| |
| − | ** [[HiPath TAPI 120]] V2.0 SW 15
| |
| − | ** [[HiPath TAPI 170]] V3.2.0.632
| |
| − | | |
| − | * For [[HiPath 2000]]
| |
| − | ** [[CallBridge Collection]] V2.0.00.11 (CallBridge IP)
| |
| − | ** [[HiPath TAPI 120]] V2.0 SW 15
| |
| − | | |
| − | * For [[HiPath 500]]
| |
| − | ** [[CallBridge Collection]] V2.0.00.11 (CallBridge TU/IP – CorNet TS)
| |
| − | ** [[HiPath TAPI 120]] V2.0 SW 15
| |
| − | | |
| − | * For [[HiPath 1200]]
| |
| − | ** HiPath 1000 TAPI Driver V2.0.0.3, E010M0.04.T03
| |
| − | | |
| − | * For [[HiPath 1100]]
| |
| − | ** HiPath 1000 TAPI Driver 2.0.0.3, E010M0.04.T03
| |
| − | | |
| − | * For [[HiPath BizIP]]
| |
| − | ** HiPath BizIP TAPI Driver V1.0.23.1 (CTI_driver_1.0.23.1.zip)
| |
| − | | |
| − | == Limitations ==
| |
| − | | |
| − | === Country releases ===
| |
| − | | |
| − | XPhone Entry [[CTI]] may only be installed the following countries:
| |
| − | | |
| − | Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania,
| |
| − | Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, United States.
| |
| − | | |
| − | === Max number of installations per HiPath System === | |
| | | | |
| | The CTI client software XPhone Entry does not require a license and can be used freely by the customer within the scope of the specified maximum values for other components. | | The CTI client software XPhone Entry does not require a license and can be used freely by the customer within the scope of the specified maximum values for other components. |
| | This depends on one hand on the HiPath plattform and on the other hand on the used [[TAPI]] service provider. | | This depends on one hand on the HiPath plattform and on the other hand on the used [[TAPI]] service provider. |
| | | | |
| − | ==== Connection to optiPoint via Callbridge Collection ==== | + | == Documentation == |
| | | | |
| − | '''For HiPath 500, 2000, and 3000'''
| + | Documentation of myPortal for Desktop is available within SEBA documentation. |
| | | | |
| − | The maximum number of installations is limited only by the number of optiPoint telephones available. The required cables (USB/LAN) must be bought.
| + | Feature description of myPortal for Desktop is part of OpenScape office data sheet / features description |
| | + | Handling and settigs are descripbed within the openscape office user manual |
| | | | |
| − | ==== Connection with HiPath TAPI 120 ====
| |
| | | | |
| − | '''HiPath 3000 via LIM'''
| + | ==== Presentation ==== |
| − | | |
| − | The maximum number of usable CTI clients using the [[LIM]] module is six. From the 7th client onwards connection to the HiPath 3000 is only possible via the HG 1500 board.
| |
| − | | |
| − | '''HiPath 3000 via HG 1500'''
| |
| − | | |
| − | The maximum number of usable CTI clients using the HG 1500 module is limited only by the [[BHCA]] values of the system. If the maximum number of six clients on TAPI 120 is exceeded, the CMD must be deployed with appropriate licenses. In this case a TAPI 120 license is needed for all CTI clients used.
| |
| − | | |
| − | '''HiPath 2000'''
| |
| − | | |
| − | The maximum number of usable CTI clients is limited only by the BHCA values of the system.
| |
| − | If the maximum number of six clients on TAPI 120 is exceeded, the CMD must be deployed with appropriate licenses. In this case a TAPI 120 license is needed for all CTI clients used.
| |
| − | | |
| − | ==== Connection with HiPath TAPI 170 ==== | |
| − | | |
| − | '''HiPath 3000 via HG 1500'''
| |
| − | | |
| − | The maximum number of usable CTI clients using the HG 1500 module is limited only by the BHCA values of the system. However, a HiPath TAPI 170 license is needed for each CTI client.
| |
| − | | |
| − | '''HiPath 2000'''
| |
| | | | |
| − | The maximum number of usable CTI clients is limited only by the BHCA values of the system. However, a HiPath TAPI 170 license is needed for each CTI client.
| + | * {{File-DL|OSOVR3|pdf}} |
| | | | |
| − | ==== CTI for HiPath BizIP ==== | + | ==== Data Sheet ==== |
| | | | |
| − | All BizIP 410 e and BizIP 410 a phones can be used with the first party TAPI driver. It supports basic outgoing and incoming calls.
| + | * {{File-DL|OSOVR3|pdf}} |
| | | | |
| − | == Documentation ==
| |
| − |
| |
| − | ==== Presentation ====
| |
| − |
| |
| − | * {{File-DL|C4B XPhone Entry CTI Client for Siemens HiPath systems October 2007 |pdf}}
| |
| | | | |
| | ==== User manual ==== | | ==== User manual ==== |
| | | | |
| − | * {{File-DL|XPhone Entry user manual|pdf}} | + | * {{File-DL|myPortal for Desktop|pdf}} |
| | | | |
| − | ==== Short Guide ==== | + | == Software Deployment == |
| | | | |
| − | * {{File-DL|XPhone Entry Shortguide|pdf}}
| + | myPortal for Desktopp is part of OpenScape Office SW image. It can be downloaded from OpenScape Office by using the ServiceCenter within the administration portal or the Samba shared drive. Details are described within the user manual. |
| | | | |
| − | == Software Delivery == | + | == Licensing == |
| − | | |
| − | XPhone Entry is shipped only on CD in a bundle with a HiPath Platform .
| |
| − | | |
| − | All software components for successful operation can be found on the the CD as there are:
| |
| | | | |
| − | * XPhone Entry [[CTI]] client software
| + | Use of myPortal for desktop is licensed. |
| − | * HiPath TAPI 120 Service Provider
| |
| − | * Callbridge Collection
| |
| − | * User Manual
| |
| | | | |
| − | The TAPI service provider of HiPath 1100, 1200 and BizIP can be installed from the approriate system CD.
| |
| | | | |
| − | == Licensing ==
| + | Depending on the kind of license differnt featured are available. |
| | | | |
| − | The XPhone Entry CTI client software does not require a license and may be used by the customer on any newly acquired systems within the scope of the general technical conditions.
| |
| | | | |
| − | Please note that the used TAPI service providers may require a license
| |
| | | | |
| | === License upgrade === | | === License upgrade === |
| | | | |
| − | XPhone Entry can be upgraded to XPhone Standard by entering a licenses key for XPhone Standard without reinstallation of SW.
| + | myPortal for Desktopn licenses can be upgraded. |
| − |
| |
| − | A 30 days trial period of the XPhone Standard featureset can be directly activated out of XPhone Entry. After this period the SW switches back to XPhone Entry features. This trial period can only be activated one time.
| |
| − | | |
| − | For every PC, which is upgraded a dedicated XPhone Standard license key is required.
| |
| − | | |
| − | == Feature description in detail ==
| |
| − | | |
| − | *Call control
| |
| − | **Dial
| |
| − | **Hang up
| |
| − | **Answer call
| |
| − | **Consultation hold/return to held call (max. one call active, one on hold)
| |
| − | **Transfer/blind transfer
| |
| − | **Hold on/off
| |
| − | **Toggle
| |
| − | | |
| − | These functions represent the maximum scope. The scope of functions of the software may be reduced depending on the TAPI Service Provider (TSP) used.
| |
| − | A detailled overview is given [[#Use of telephone convenience functions|here]].
| |
| − | | |
| − | *Contact database
| |
| − | **Integrated personal address book (number: 1)
| |
| − | **Caller identification from the personal address book
| |
| − | **Caller popup, display of “Call control” window during a call, display of caller name in fixed format (last name, first name, company)
| |
| − | **Contact search by entering the search term in the call control window in the format "last name, first name, company”
| |
| − | **Display and editing of contact record
| |
| − | | |
| − | *Call journal
| |
| − | **Saving of all calls in a journal Requirement: Signaling via TAPI and software started
| |
| − | **Distinction based on processing status: pending (outgoing, no connection), completed (connection was established), missed calls (incoming, no connection)
| |
| − | **Saving of identified caller name
| |
| − | **Recording of time of call and call duration
| |
| − | **Callback by double-clicking on the journal entry
| |
| − | **Timed delete function for journal maintenance
| |
| − | | |
| − | *Speed dialing list (favorites)
| |
| − | **Creation of speed dialing destinations (individual contacts) in a favorites folder
| |
| − | **Rapid selection of speed dialing destinations from the “Call control” window
| |
| − | | |
| − | *Other options
| |
| − | **Automatic software startup at user login
| |
| − | | |
| − | == Use of telephone convenience functions ==
| |
| − | | |
| − | Which particular CTI convenience functions are available to you depends on the configuration of the telephone system and the TAPI service provider in use. The following table provides an overview of the functions supported in each of the combinations of telephone system and TAPI service provider. The featureset is valid only in combination with a digital system phone.
| |
| − | | |
| − | {| class="wikitable" <hiddentext>generated with [[:de:Wikipedia:Helferlein/VBA-Macro for EXCEL tableconversion]] V1.7<\hiddentext>
| |
| − | |- style="font-size:8pt;font-weight:bold"
| |
| − | | width="267" height="45" valign="top" |
| |
| − | | width="76" align="center" valign="top" | HiPath 3000 V7<BR>TAPI 170/120
| |
| − | | width="66" align="center" valign="top" | HiPath 3000 V7<BR>Callbridge TU/IP
| |
| − | | width="66" align="center" valign="top" | HiPath 2000 V2<BR>TAPI 120
| |
| − | | width="66" align="center" valign="top" | HiPath 2000 V2<BR>Callbridge IP<BR>(under construction)
| |
| − | | width="66" align="center" valign="top" | HiPath 500 V6<BR>TAPI 120
| |
| − | | width="66" align="center" valign="top" | HiPath 500 V6<BR>Callbridge TU/IP
| |
| − | | width="66" align="center" valign="top" | HiPath 1200 V3<BR>
| |
| − | | width="66" align="center" valign="top" | HiPath 1100 V7<BR>
| |
| − | | width="66" align="center" valign="top" | HiPath BizIP V1<BR>
| |
| − | | |
| − | |- style="background-color:#C0C0C0;font-size:8pt;font-weight:bold"
| |
| − | | height="11" valign="bottom" | Basic functions
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" |
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| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" |
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Make Call, receiver on hook
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
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| − | | align="center" valign="bottom" | x
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| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
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| − | | align="center" valign="bottom" | x
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Make call (dial), receiver off hook
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
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| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
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| − | | align="center" valign="bottom" | x
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| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Answer incoming call
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Drop call
| |
| − | | align="center" valign="bottom" | x
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| − | | align="center" valign="bottom" | x
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| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
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| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
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| − | | align="center" valign="bottom" | x
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Display status: missed calls
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
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| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
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| − | | align="center" valign="bottom" | x
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| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
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| − | | align="center" valign="bottom" | x
| |
| − | | |
| − | |- style="font-size:8pt"
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| − | | height="11" valign="bottom" | Display status: Connect incoming calls
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
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| − | | align="center" valign="bottom" | x
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| − | | align="center" valign="bottom" | x
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| − | | align="center" valign="bottom" | x
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| − | | align="center" valign="bottom" | x
| |
| − | | |
| − | |- style="font-size:8pt"
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| − | | height="11" valign="bottom" | Disply status: Connect outgoing calls
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
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| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
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| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
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| − | | align="center" valign="bottom" | x
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Display status: busy
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
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| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Phone number: CallerID, ConnectedID
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
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| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
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| − | | align="center" valign="bottom" | x
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| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
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| − | | align="center" valign="bottom" | x
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Phone number: CalledID
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
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| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | x
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Phone number: CalledID when Pickup
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
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| − | | align="center" valign="bottom" | x
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| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Phone number: RedirectingID
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Phone number: RedirectionID
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="background-color:#C0C0C0;font-size:8pt;font-weight:bold" valign="bottom"
| |
| − | | height="11" | Call pickup group
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Display caller ID
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Display calledID (while connect)
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="background-color:#C0C0C0;font-size:8pt;font-weight:bold" valign="bottom"
| |
| − | | height="11" | Extended functions
| |
| − | |
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| − | |
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| − | |
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| − | |
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| − | |
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| − | |
| |
| − | |
| |
| − | |
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | call back if busy (Complete)
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Suppress own number
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Display Name of internal subscribers
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Reject incoming call
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Diplay camp on if do not disturb is active
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="background-color:#C0C0C0;font-size:8pt;font-weight:bold" valign="bottom"
| |
| − | | height="11" | Call forwarding
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Set forwarding (Forward)
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Do not disturb
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Inbound / outbound disconnected
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Display status: Forwarding target phone number
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Display status: Forwarding number when set on phone
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="background-color:#C0C0C0;font-size:8pt;font-weight:bold" valign="bottom"
| |
| − | | height="11" | Camp on
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Display callerID
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Accept call
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Reject call
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Redirect camp on call
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="background-color:#C0C0C0;font-size:8pt;font-weight:bold" valign="bottom"
| |
| − | | height="11" | Consultation / toggle
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Display: Consultation status
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Consultation
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | BlindTransfer
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Anruf ohne Rückfrage übergeben (aus "Bitte wählen...")
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Toggle (Hold/Unhold)
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | x
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Toggle (Swaphold)
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | x
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Unhold (if not hung up)
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="background-color:#C0C0C0;font-size:8pt;font-weight:bold" valign="bottom"
| |
| − | | height="11" | Conference (own device is master)
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Display status
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Conference
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Init conference in consultation status
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Remove dedicated participant from conference
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |}
| |
| − | | |
| − | == Contribution ==
| |
| − | More information about the XPhone product line can be obtained from [http://www.c4b.de C4B Com For Business]
| |
| − | | |
| − | | |
| − | | |
| | | | |
| − | [[Category:Software]]
| + | === Demo licenses === |
Besides convenient dialing aids via phone directories and favorites and information on the presence status of other subscribers, myPortal for desktop can, for example, also be used to access voicemails and faxes.
myPortal is a Java based client SW which is installed either on a Microsoft Windows based or an Apple a Mac OS based Desktop PC.
myPortal connects to OpenScape office via Ethernet LAN with TCP/IP protocol.
However, it should be noted that the operating system, groupware and any additional software components in use in the customer environment may require considerably more powerful hardware.
The CTI client software XPhone Entry does not require a license and can be used freely by the customer within the scope of the specified maximum values for other components.
This depends on one hand on the HiPath plattform and on the other hand on the used TAPI service provider.
Feature description of myPortal for Desktop is part of OpenScape office data sheet / features description
Handling and settigs are descripbed within the openscape office user manual
myPortal for Desktopp is part of OpenScape Office SW image. It can be downloaded from OpenScape Office by using the ServiceCenter within the administration portal or the Samba shared drive. Details are described within the user manual.
Use of myPortal for desktop is licensed.
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