Difference between revisions of "OpenScape Desk Phone Training"
The Wiki of Unify contains information on clients and devices, communications systems and unified communications. - Unify GmbH & Co. KG is a Trademark Licensee of Siemens AG.
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{| class="noborder" style="float: right" | {| class="noborder" style="float: right" | ||
| − | | class="noborder" | <mediaplayer image="http://wiki. | + | | class="noborder" | <mediaplayer image="http://wiki.unify.com/videos/OS_55G_EN_Intro_Robert.png" width='260' height='147' autostart="false" repeat="none">http://wiki.unify.com/videos/OS_55G_EN_Intro_Robert.mp4</mediaplayer> |
|}<br /> | |}<br /> | ||
| Line 36: | Line 36: | ||
| 02:32 | | 02:32 | ||
| [[OpenScape Desk Phone IP 55G: Basic call handling|Video]] | | [[OpenScape Desk Phone IP 55G: Basic call handling|Video]] | ||
| − | | | + | | 02:30 |
| All in one. | | All in one. | ||
|- | |- | ||
| Line 43: | Line 43: | ||
| 00:59 | | 00:59 | ||
| [[OpenScape Desk Phone IP 55G: Place a Call|Video]] | | [[OpenScape Desk Phone IP 55G: Place a Call|Video]] | ||
| − | | 00: | + | | 00:47 |
| Three ways to make a phone call. | | Three ways to make a phone call. | ||
|- | |- | ||
| Answer a Call | | Answer a Call | ||
| [[OpenScape Desk Phone IP 35G: Answer a Call|Video]] | | [[OpenScape Desk Phone IP 35G: Answer a Call|Video]] | ||
| − | | 00: | + | | 00:32 |
| [[OpenScape Desk Phone IP 55G: Answer a Call|Video]] | | [[OpenScape Desk Phone IP 55G: Answer a Call|Video]] | ||
| − | | 00: | + | | 00:38 |
| Various methods to answer a call. | | Various methods to answer a call. | ||
|- | |- | ||
| End a Call | | End a Call | ||
| [[OpenScape Desk Phone IP 35G: End a Call|Video]] | | [[OpenScape Desk Phone IP 35G: End a Call|Video]] | ||
| − | | 00: | + | | 00:22 |
| [[OpenScape Desk Phone IP 55G: End a Call|Video]] | | [[OpenScape Desk Phone IP 55G: End a Call|Video]] | ||
| − | | 00: | + | | 00:22 |
| Various methods to end a call. | | Various methods to end a call. | ||
|- | |- | ||
| Using Headset | | Using Headset | ||
| [[OpenScape Desk Phone IP 35G: Using the Headset|Video]] | | [[OpenScape Desk Phone IP 35G: Using the Headset|Video]] | ||
| − | | 00: | + | | 00:56 |
| [[OpenScape Desk Phone IP 55G: Using the Headset|Video]] | | [[OpenScape Desk Phone IP 55G: Using the Headset|Video]] | ||
| − | | 00: | + | | 00:56 |
| Place, answer, and end a call using the headset. | | Place, answer, and end a call using the headset. | ||
|- | |- | ||
| colspan="6" | | | colspan="6" | | ||
|- | |- | ||
| − | | ''' | + | | '''Advanced Call Handling''' |
| [[OpenScape Desk Phone IP 35G: Advanced Call Handling|Video]] | | [[OpenScape Desk Phone IP 35G: Advanced Call Handling|Video]] | ||
| − | | | + | | 07:15 |
| [[OpenScape Desk Phone IP 55G: Advanced Call Handling|Video]] | | [[OpenScape Desk Phone IP 55G: Advanced Call Handling|Video]] | ||
| − | | | + | | 05:27 |
| All in one. | | All in one. | ||
|- | |- | ||
| Hold/Retrieve a Call | | Hold/Retrieve a Call | ||
| [[OpenScape Desk Phone IP 35G: Hold a Call|Video]] | | [[OpenScape Desk Phone IP 35G: Hold a Call|Video]] | ||
| − | | | + | | 01:09 |
| [[OpenScape Desk Phone IP 55G: Hold a Call|Video]] | | [[OpenScape Desk Phone IP 55G: Hold a Call|Video]] | ||
| − | | | + | | 01:06 |
| Hold/Retrieve a call using context menu or FPK. | | Hold/Retrieve a call using context menu or FPK. | ||
|- | |- | ||
| Make a Conference Call | | Make a Conference Call | ||
| [[OpenScape Desk Phone IP 35G: Place a Conference Call|Video]] | | [[OpenScape Desk Phone IP 35G: Place a Conference Call|Video]] | ||
| − | | | + | | 01:13 |
| [[OpenScape Desk Phone IP 55G: Place a Conference Call|Video]] | | [[OpenScape Desk Phone IP 55G: Place a Conference Call|Video]] | ||
| − | | | + | | 01:08 |
| Conference call using context menu. | | Conference call using context menu. | ||
|- | |- | ||
| Transfer a Call | | Transfer a Call | ||
| [[OpenScape Desk Phone IP 35G: Transfer a Call|Video]] | | [[OpenScape Desk Phone IP 35G: Transfer a Call|Video]] | ||
| − | | | + | | 01:49 |
| [[OpenScape Desk Phone IP 55G: Transfer a Call|Video]] | | [[OpenScape Desk Phone IP 55G: Transfer a Call|Video]] | ||
| − | | | + | | 01:41 |
| Describes three different ways to transfer a call. | | Describes three different ways to transfer a call. | ||
|- | |- | ||
| Programming Call Forwarding | | Programming Call Forwarding | ||
| [[OpenScape Desk Phone IP 35G: Programming Call Forwarding|Video]] | | [[OpenScape Desk Phone IP 35G: Programming Call Forwarding|Video]] | ||
| − | | | + | | 03:32 |
| [[OpenScape Desk Phone IP 55G: Programming Call Forwarding|Video]] | | [[OpenScape Desk Phone IP 55G: Programming Call Forwarding|Video]] | ||
| − | | | + | | 02:01 |
| Programming Call Forwarding using favorites,<br>turning Call Forwarding on/off. | | Programming Call Forwarding using favorites,<br>turning Call Forwarding on/off. | ||
|- | |- | ||
| colspan="6" | | | colspan="6" | | ||
|- | |- | ||
| − | | ''' | + | | '''Advanced telephony''' |
| − | | [[OpenScape Desk Phone IP 35G: | + | | [[OpenScape Desk Phone IP 35G: Advanced telephony|Video]] |
| − | | | + | | 01:49 |
| − | | [[OpenScape Desk Phone IP 55G: | + | | [[OpenScape Desk Phone IP 55G: Advanced telephony|Video]] |
| − | | | + | | 02:35 |
| All in one. | | All in one. | ||
|- | |- | ||
| Dialing from Caller List | | Dialing from Caller List | ||
| [[OpenScape Desk Phone IP 35G: Dialing from Caller List|Video]] | | [[OpenScape Desk Phone IP 35G: Dialing from Caller List|Video]] | ||
| − | | 00: | + | | 00:57 |
| [[OpenScape Desk Phone IP 55G: Dialing from Caller List|Video]] | | [[OpenScape Desk Phone IP 55G: Dialing from Caller List|Video]] | ||
| − | | | + | | 01:48 |
| Using the missed, dialed, received, forwarded call lists | | Using the missed, dialed, received, forwarded call lists | ||
|- | |- | ||
| Audio Features | | Audio Features | ||
| [[OpenScape Desk Phone IP 35G: Audio Features|Video]] | | [[OpenScape Desk Phone IP 35G: Audio Features|Video]] | ||
| − | | | + | | 01:02 |
| [[OpenScape Desk Phone IP 55G: Audio Features|Video]] | | [[OpenScape Desk Phone IP 55G: Audio Features|Video]] | ||
| − | | 00: | + | | 00:56 |
| Mute, switching to Speakerphone/Handset mode | | Mute, switching to Speakerphone/Handset mode | ||
|} | |} | ||
| + | |||
| + | {{SeeAlso OpenScape Desk Phone}} | ||
Latest revision as of 07:20, 19 July 2016
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 Home Devices OpenScape Desk Phone IP OpenScape Desk Phone Training
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This page gives you an general overview of available training media for OpenScape Desk Phones. Beyond the videos already available, this section will be regularly updated to provide more insight into other OpenScape Desk Phone functionality.
So bookmark this site or the domain name www.deskphone-ip-training.com and come back regularly for updates!
Video Training
Learning to use a feature-rich enterprise phone is a visual, interactive process that can be difficult to explain simply with words or diagrams. As such, a series of brief videos have been prepared to provide a thorough explanation of how to best take advantage of the features on the OpenStage phones.
Simply click on the the Video link beside any of the features you would like to learn more about, and the relevant video will be streamed directly from your web browser.
Scenarios
Based on OpenStage SIP V3 R2
| OpenScape Desk Phone IP 35G | Length | OpenScape Desk Phone IP 55G | Length | Content | |
| Basic Telephony | Video | 02:32 | Video | 02:30 | All in one. |
| Place a Call | Video | 00:59 | Video | 00:47 | Three ways to make a phone call. |
| Answer a Call | Video | 00:32 | Video | 00:38 | Various methods to answer a call. |
| End a Call | Video | 00:22 | Video | 00:22 | Various methods to end a call. |
| Using Headset | Video | 00:56 | Video | 00:56 | Place, answer, and end a call using the headset. |
| Advanced Call Handling | Video | 07:15 | Video | 05:27 | All in one. |
| Hold/Retrieve a Call | Video | 01:09 | Video | 01:06 | Hold/Retrieve a call using context menu or FPK. |
| Make a Conference Call | Video | 01:13 | Video | 01:08 | Conference call using context menu. |
| Transfer a Call | Video | 01:49 | Video | 01:41 | Describes three different ways to transfer a call. |
| Programming Call Forwarding | Video | 03:32 | Video | 02:01 | Programming Call Forwarding using favorites, turning Call Forwarding on/off. |
| Advanced telephony | Video | 01:49 | Video | 02:35 | All in one. |
| Dialing from Caller List | Video | 00:57 | Video | 01:48 | Using the missed, dialed, received, forwarded call lists |
| Audio Features | Video | 01:02 | Video | 00:56 | Mute, switching to Speakerphone/Handset mode |
See also
- OpenScape Desk Phone IP - the portal page of the OpenScape Desk Phone IP telephone family
- OpenScape Desk Phone Training - easy learning to use your feature-rich enterprise phone
- OpenStage Manager - feature description of the PC application for OpenStage and OpenScape Desk Phone
- OpenScape Desk Phone power supply and PoE classes - required power supply and PoE classes of phones and accessories
- OpenScape Desk Phone Hardware revisions - comparative table of supported hardware versions
- OpenScape Desk Phone Accessories - Add-On devices, Adapters and Accessories
- OpenScape Desk Phone Main Navigation - comparative information about the main navigation elements
