OpenScape Contact Center
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Revision as of 09:54, 24 March 2007 by Davide.poletto (talk | contribs)
Contents
Overview
The HiPath ProCenter V7.0 is a strategic platform of applications designed to offer feature-rich multimedia and presence-enhanced First Contact Resolution Center for small to large size companies in all industry sectors.
In order to meet the specific needs of various customer segments, the HiPath ProCenter V7.0 is architected for growth on a single application base and is packaged into two distinct offerings:
- HiPath ProCenter Agile V7.0
- HiPath ProCenter Enterprise V7.0
allowing customers to easily evolve to advanced feature sets in the HiPath ProCenter portfolio.
