OpenScape Desk Phone CP FAQ (DE)
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Home Devices OpenScape Desk Phone CP FAQ (DE) OpenScape Desk Phone CP FAQ (DE)
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Contents
!!! Page is under construction --- Diese Seite befindet sich erst im Aufbau!!!
Auf dieser OpenScape Desk Phone CP FAQ Antworten auf häufig gestellte Fragen zur OpenScape Desk Phone CP Telefonfamilie, verteilt auf verschiedene Themen
Erweiterte Funktionen
Bluetooth
Das OpenScape Desk Phone CP600 hat eine Bluetooth Schnittstelle und erlaubt den Anschluß von Bluetooth headsets. Darüber hinaus bietet es eine Vielzahl von weiteren Funktionen in diesem Bereich
Administration
Canonical Settings
- coming soon
- is required for the following functions:
- Conversation , Intuitive search function , Real time LDAP , Permanent LDAP Lookup ,
LDAP
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Accessing the LDAP server is available on OpenScape Desk Phone CP 20X/400/600 |
What is the purpose of a LDAP template?
See also: LDAP on OpenScape Desk Phone
- A LDAP template has to be downloaded to the phone via local phone menu or WBM, because it contains necessary information about the search attributes and the location of all user data inside the directory.
- is required for the following functions:
- Intuitive search function , Real time LDAP , Permanent LDAP Lookup ,
Where do I get the template from?
- It is a plain txt file and must fit your directory environment. The configuration for a Microsoft Active Directory would look like this:
- OpenStage LDAP TEMPLATE (v.1)
- SEARCHBASE="OU=Users,DC=microsoft,DC=com"
- ATTRIB01="sn"
- ATTRIB02="givenName"
- ATTRIB03="telephoneNumber"
- ATTRIB04="otherTelephone"
- ATTRIB05="mobile"
- ATTRIB06="homePhone"
- ATTRIB07="company"
- ATTRIB08="department"
- ATTRIB09="l"
- ATTRIB10="title"
- ATTRIB11="mail"
- ATTRIB12="picture"
- EOF
Configuration at the phone.
- The LDAP template can also be configured without file upload via the WBM (Admin --> Local functions --> LDAP Template) or the DLS IP Devices -> IP Phone Configuration -> Service Integrations -> LDAP Attributes
- Besides the template, add the following information in the admin menu of the CP Phone IP: Admin --> Local functions --> Directory Settings
- LDAP server address
- LDAP server port
- LDAP authentication (if Simple, add authentication information below)
- (optional) Permanent LDAP Enabled
- (optional) Avatar server
Circuit
- In order to use the Circuit function, a Circuit Server with the corresponding user name and PW must be configured from Admin or User.
- Local: User Settings -> Configuration-> Circuit
- WBM: User Settings -> Configuration-> Circuit
- DLS: IP Devices -> IP Phone Configuration -> Service Integrations -> Circuit
- is required for the following functions:
- Circuit Mode
Exchange
- In order to use the Exchange function, a Exchange Server with the corresponding user name and PW must be configured from Admin or User.
- Local: User Settings -> Configuration-> Microsoft® Exchange
- WBM: User Settings -> Configuration-> Microsoft® Exchange
- DLS: IP Devices -> IP Phone Configuration -> Service Integrations -> Exchange
- is required for the following functions:
- Exchange
Landing Screen
- The Landing Screen can be configured by the user or admin using the following methods:
- Local: User Settings -> Phone -> Idle Screen
- WBM: User Settings -> Phone -> Idle Screen
- DLS: IP Devices -> IP Phone Configuration -> Miscellaneous -> Display / Phone Settings
- is required for the following functions:
- Landing Screen
Idle Screen
- The Idle Screen can be configured by the user or admin using the following methods:
- Local: User Settings -> Phone -> Idle Screen
- WBM: User Settings -> Phone -> Idle Screen
- DLS: IP Devices -> IP Phone Configuration -> Miscellaneous -> Display / Phone Settings
- is required for the following functions:
- Idle Screen
Call Recording
- The Call Recording can be configured by the admin using the following methods:
- Local/WBM: Administrator Settings -> System -> Features --> Configuration --> Call Recording
- DLS: IP Devices -> Features -> Feature Settings 2
- is required for the following functions:
- Call Recording
Master Source
- Master Source can be configured by the admin using the following methods:
- Local/WBM: Administrator Settings -> Local Functions -> Name Update Sources
- DLS: IP Devices -> IP Phone Configuration -> Service Integrations --> Name Update Sources
- is required for the following functions:
- Name Update for existing conversations (Signalling -> Signalling)
- Name Update for existing conversations (LDAP -> Signalling)
- Additional Informations:
- Min DLS Version: V7 R3.63.0 (HI-DLS7R3.502.00)
- If you configure LDAP AND Signalling = Highest Priority is LDAP
- If you disable LDAP AND Signalling = No master source update
See also
Blog from BeaconZone to the OpenScape Desk Phone CP
https://www.beaconzone.co.uk/blog/ip-telephone-with-eddystone/
Trace Guide
CP HFA File:Service Info How to trace CP-HFA.pdf - Updated for V1 R3!
CP SIP File:Service Info How to trace CP-SIP V1 1.pdf
Error Codes
OpenScape Desk Phone CP Generic
Please note that the errors are ordered from most severe to less.
Network Errors
Error code Error Condition Error Cause Severity LP Unable to use LAN connection Physical connection error No Telephony possible LX Unable to use LAN connection 802.1x errors No Telephony possible L1 Unable register HFA connection No IP address - Manual config mode No Telephony possible L2 Unable register HFA connection No default route - Manual config mode No Telephony possible L3 Unable register HFA connection No network mask - Manual config mode No Telephony possible LI Unable to use LAN connection Network Configuration Error - General IP error - Manual config mode
No Telephony possible D0 Unable to contact DHCP Network configuration error - DHCP failure No Telephony possible TT Unable to establish a TLS connection No SNTP server No Telephony possible
OpenScape Desk Phone CP HFA
HFA configuration errors
Error code Error Condition Error Cause Severity H4 Unable register HFA connection No gateway IP address No Telephony possible H5 Unable register HFA connection No subscriber number No Telephony possible RA Unable to establish a TLS connection Certificate error No Telephony possible
Communication errors
Error code Error Condition Error Cause Severity HA Unable register HFA connection Logon: Rejected due to Maintenance busy No Telephony possible Hb Unable register HFA connection Logon: Rejected due to invalid LIN No Telephony possible Hc Unable register HFA connection Logon: Rejected due to mobile terminal blocked No Telephony possible Hd Unable register HFA connection Logon: Rejected due to incompatible security profile No Telephony possible He Unable register HFA connection Logon: Rejected due to TCP usage while TLS is required No Telephony possible HE Unable register HFA connection Logon: Rejected due to client not registered here No Telephony possible Hf Unable register HFA connection Logon: Rejected due to PBX version not sufficient No Telephony possible HI Unable register HFA connection Logon: Rejected due to duplicate logon No Telephony possible HJ Unable register HFA connection Logon: Rejected due to already logged on No Telephony possible HK Unable register HFA connection Logon: Rejected due to PIN not present No Telephony possible HL Unable register HFA connection Logon: Rejected due to password not present No Telephony possible HM Unable register HFA connection Logon: Rejected due to password not correct No Telephony possible HN Unable register HFA connection Logon: Rejected due to invalid license No Telephony possible HQ Unable register HFA connection Logoff due to Normal Logoff No Telephony possible HS Unable register HFA connection Logoff due to Client logged off No Telephony possible HT Unable register HFA connection Logoff due to Forced client logoff No Telephony possible HW Unable register HFA connection Logoff due to Mobile User logged off No Telephony possible HX Unable register HFA connection Logoff due to Switchback to central system No Telephony possible HY Unable register HFA connection Logon: Rejected due to No bearer channel No Telephony possible HZ Unable register HFA connection Logon: Rejected due to New logon requested from server No Telephony possible H0 Unable register HFA connection General error No Telephony possible UC1 UC server not accessible Invalid UC server access configuration Limited service UC2 UC Logon rejected/not available No access to UC service Limited service EX Exchange failure Invalid configuration Limited service CI (Not yet available) Circuit Logon failure (Not yet available) Invalid Circuit configuration (Not yet available) Limited service NT NTP server failure Wrong configuration or wrong time information Limited service
OpenScape Desk Phone CP SIP
SIP configuration errors
Error code Error Condition Error Cause Severity RS2 Unable register No server address configured No Telephony possible RG2 Unable register No registrar address configured No Telephony possible RN2 Unable to register No number configured No Telephony possible RI2 Unable to register No phone IP address set No Telephony possible RA2 Unable to register Authentication failed No Telephony possible RF2 Unable to register Server connection failed No Telephony possible WS5 Limited keyset support Waiting for subscribe Limited keyset B8 Survivability Backup route active Limited service NT NTP server failure Wrong configuration or wrong time information Limited service
