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Difference between revisions of "CallBridge Collection"

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** 10 MB free memory on the hard disk
 
** 10 MB free memory on the hard disk
  
−
== Compatibility Matrix == (based on V2 R1.2.0)
+
== Compatibility Matrix (based on V2 R1.2.0)==
  
 
The table below shows a general compatibility matrix of each CallBridge TSP regarding specific components of:
 
The table below shows a general compatibility matrix of each CallBridge TSP regarding specific components of:
 
* HiPath communication system family
 
* HiPath communication system family
−
* HiPath Integrated Gateway family
+
* Supported Devices
 
* CallBridge Collection's workstation Operative System
 
* CallBridge Collection's workstation Operative System
 +
  
 
{| {{DefaultTable}}
 
{| {{DefaultTable}}
 
! Component
 
! Component
 +
! [[#CallBridge TS Providers|CallBridge TA]]
 +
! [[#CallBridge TS Providers|CallBridge TU]]
 
! [[#CallBridge TS Providers|CallBridge IP]]
 
! [[#CallBridge TS Providers|CallBridge IP]]
−
! [[#CallBridge TS Providers|CallBridge TU]]
 
−
! [[#CallBridge TS Providers|CallBridge TA]]
 
 
|-  
 
|-  
 
| HiPath Communication System
 
| HiPath Communication System
−
| [[HiPath 2000]] V1.0<br\>[[HiPath 2000]] V2.0 (>= R5)<br\>[[HiPath 3000]] V3.0 (>= SMR09)<br\>[[HiPath 3000]] V4.0 (>= SMR02)<br\>[[HiPath 3000]] V5.0 (>= SMR03)<br\>[[HiPath 3000]] V6.0<br\>[[HiPath 3000]] V7.0 (>= R5)<br\>HiPath 4000 V1.0 (>= SMR12)<br\>HiPath 4000 V2.0<br\>HiPath 4000 V3.0<br\>HiPath 4000 V4.0 (>= R2)<br\>HiPath OpenOffice ME V1.0 (>= R3)<br\>HiPath OpenOffice EE V1.0 (>= R1)<br\><br\><br\>
+
| Hicom 100 E (>= V2.0.1)
−
| <br\><br\>[[HiPath 3000]] (All)<br\><br\><br\><br\><br\>HiPath 4000 (All)<br\><br\><br\><br\><br\><br\>Hicom 100 E (>= V2.0.1)<br\>Hicom 150 E / H<br\>Hicom 300 E / H<br\>HiPath AllServe 150
+
| Hicom 100 E (>= V2.0.1)
−
| <br\><br\>[[HiPath 3000]] (All)<br\><br\><br\><br\><br\>HiPath 4000 (All)<br\><br\><br\><br\><br\><br\>Hicom 100 E (>= V2.0.1)<br\>Hicom 150 E / H<br\>Hicom 300 E / H<br\>HiPath AllServe 150
+
| HiPatah 2000
−
|-
+
|-
−
| HiPath Integrated Gateway
+
|
−
| HiPath HG1500 V2.0 (>= SMR24)<br\>HiPath HG1500 V3.0 (>= SMR02)<br\>HiPath HG1500 V5.0<br\>HiPath HG1500 V6.0<br\>HiPath HG1500 V7<br\>HiPath HG3530 V1.0<br\>HiPath HG3530 V2.0<br\>
+
| Hicom 150 E / H
 +
| Hicom 150 E / H
 +
| HiPath 3000 V3.0 >= SMR09
 +
|-
 +
|
 +
| Hicom 300 E / H
 +
| Hicom 300 E / H
 +
| HiPath 3000 V4.0 >= SMR02
 +
|-
 +
|
 +
| HiPath AllServe 150
 +
| HiPath AllServe 150
 +
| HiPath 3000 V5.0 >= SMR03
 +
|-
 +
|
 +
| HiPath 3000
 +
| HiPath 3000
 +
| HiPath 3000 >= V6.0
 +
|-
 +
|
 +
| HiPath 4000
 +
| HiPath 4000
 +
| HiPath 4000 V1.0 >= SMR12
 +
|-
 
|
 
|
 
|
 
|
−
|-
+
|
−
| Workstation Operative System<br\>(Microsoft)
+
| HiPath 4000 >= V2.0
−
| Windows 2003 Server<br\>Windows XP Professional (SP2)<br\>Windows 2000 Server (>= SP2)<br\>Windows 2000 Professional (>= SP2)<br\>Windows NT 4.0 Professional (SP6)<br\>Windows ME<br\>Windows 98 SE<br\>
+
|-
−
| Windows 2003 Server<br\>Windows XP Professional (SP2)<br\>Windows 2000 Server (>= SP2)<br\>Windows 2000 Professional (>= SP2)<br\><br\>Windows ME<br\>Windows 98 SE<br\>
+
|
−
| Windows 2003 Server<br\>Windows XP Professional (SP2)<br\>Windows 2000 Server (>= SP2)<br\>Windows 2000 Professional (>= SP2)<br\>Windows NT 4.0 Professional (SP6)<br\>Windows ME<br\>Windows 98 SE<br\>
+
|
−
|-
+
|
 +
| HiPath OpenOffice ME/EE
 +
|-
 +
|
 +
|
 +
|
 +
|
 +
|-
 +
| Phones
 +
| optiset E basic
 +
| optiPoint 500 basic
 +
| optiPoint 410 entry HFA
 +
|-
 +
|
 +
| optiset E advance
 +
| optiPoint 500 standard
 +
| optiPoint 410 economy HFA
 +
|-
 +
|
 +
| optiset E advance plus
 +
| optiPoint 500 standard SL
 +
| optiPoint 410 economy plus HFA
 +
|-
 +
|
 +
| optiset E advance conference
 +
| optiPoint 500 advance
 +
| optiPoint 410 standard HFA
 +
|-
 +
|
 +
| optiset E memory
 +
| OpenStage 40 T
 +
| optiPoint 410 advance HFA
 +
|-
 +
|
 +
|
 +
|
 +
| optiPoint 420 economy HFA
 +
|-
 +
|
 +
|
 +
|
 +
| optiPoint 420 economy plus HFA
 +
|-
 +
|
 +
|
 +
|
 +
| otiPoint 420 standard HFA
 +
|-
 +
|
 +
|
 +
|
 +
| optiPoint 420 advance HFA
 +
|-
 +
|
 +
|
 +
|
 +
| OpenStage 20 HFA
 +
|-
 +
|
 +
|
 +
|
 +
| OpenStage 20E HFA
 +
|-
 +
|
 +
|
 +
|
 +
| OpenStage 40 HFA
 +
|-
 +
|
 +
|
 +
|
 +
| OpenStage 60 HFA
 +
|-
 +
|
 +
|
 +
|
 +
| OpenStage 80 HFA
 +
|-
 +
|
 +
|
 +
|
 +
| OpenStage 60 T
 +
|-
 +
|
 +
|
 +
|
 +
| OpenStage 80 T
 +
|-
 +
|
 +
|
 +
|
 +
|
 +
|-
 +
| Adapter
 +
|optiset E data adapter
 +
|
 +
|
 +
|-
 +
|
 +
|optiset E control adapter
 +
|
 +
|
 +
|-
 +
|
 +
|
 +
|
 +
|
 +
|-
 +
| Operating Systems
 +
| style="text-align:center" colspan="3"  | Microsoft Windows 2000 >= SP4 <br\> Microsoft Windows XP 32 Bit >= SP2 <br\> Microsoft Windows Server 2003 R2 32 Bit >= SP2 <br\> Microsoft Windows Vista 32 Bit
 
|}
 
|}
  
−
== Phone supporting matrix ==
 
−
 
−
The table below shows the compatibility matrix of each CallBridge TSP regarding used workpoint:<br\>
 
−
* Family or specific model
 
−
* Operating mode ([[HFA]] CorNet IP or U<sub>p0/E</sub>) used by HiPath systems
 
−
* Physical interface ([[LAN]], [[USB]] or Serial) used for connection to [[1st Party]] workstation
 
  
−
{| {{DefaultTable}} style="text-align:center"
 
−
! Workpoint
 
−
! Operating mode
 
−
! Interface
 
−
! CallBridge TA
 
−
! CallBridge TU
 
−
! CallBridge IP
 
−
|-
 
−
| style="text-align:left" | [[OpenStage]] <ref name="note_4"><br \>OpenStage HFA V1 phones with R3 loadware version or newer are required.<br \></ref>
 
−
| HFA (CorNet IP)
 
−
| IP
 
−
| style="background:#ffe0e0" | No
 
−
| style="background:#ffe0e0" | No
 
−
| style="background:#e0ffe0" | Yes
 
−
|-
 
−
| style="text-align:left" | [[OpenStage 80]] <ref name="note_5"><br \>OpenStage 60/80 T V1 phones with R3 loadware version or newer are required.<br \></ref>
 
−
| U<sub>P0/E</sub>
 
−
| USB
 
−
| style="background:#ffe0e0" | No
 
−
| style="background:#e0ffe0" | Yes
 
−
| style="background:#ffe0e0" | No
 
−
|-
 
−
| style="text-align:left" | [[OpenStage 60]] <ref name="note_5"><br \>OpenStage 60/80 T V1 phones with R3 loadware version or newer are required.<br \></ref>
 
−
| U<sub>P0/E</sub>
 
−
| USB
 
−
| style="background:#ffe0e0" | No
 
−
| style="background:#e0ffe0" | Yes
 
−
| style="background:#ffe0e0" | No
 
−
|-
 
−
| style="text-align:left" | [[OpenStage 40]] <ref name="note_6"><br \>OpenStage 40 T V1 phone with R0.16.0 loadware version or newer are required.<br \></ref>
 
−
| U<sub>P0/E</sub>
 
−
| USB
 
−
| style="background:#ffe0e0" | No
 
−
| style="background:#e0ffe0" | Yes
 
−
| style="background:#ffe0e0" | No
 
−
|-
 
−
| style="text-align:left" | [[optiPoint 410 entry]] <ref name="note_1"><br \>These workpoints have the [[On-hook dialing]] feature, but not [[Handsfree]] functionality.<br \>This means that user can only answer an incoming call or establish a connection to the remote station by manually lifting the handset.<br \></ref>
 
−
| HFA (CorNet IP)
 
−
| IP
 
−
| style="background:#ffe0e0" | No
 
−
| style="background:#ffe0e0" | No
 
−
| style="background:#e0ffe0" | Yes
 
−
|-
 
−
| style="text-align:left" | [[optiPoint 410 economy]] <ref name="note_1" />, [[optiPoint 420 economy]] <ref name="note_1" />
 
−
| HFA (CorNet IP)
 
−
| IP
 
−
| style="background:#ffe0e0" | No
 
−
| style="background:#ffe0e0" | No
 
−
| style="background:#e0ffe0" | Yes
 
−
|-
 
−
| style="text-align:left" | [[optiPoint 410 economy plus]] <ref name="note_1" /> , [[optiPoint 420 economy plus]] <ref name="note_1" />
 
−
| HFA (CorNet IP)
 
−
| IP
 
−
| style="background:#ffe0e0" | No
 
−
| style="background:#ffe0e0" | No
 
−
| style="background:#e0ffe0" | Yes
 
−
|-
 
−
| style="text-align:left" | [[optiPoint 410 standard]] <ref name="note_2" />, [[optiPoint 420 standard]] <ref name="note_2"><br \>These workpoints have both [[On-hook dialing]] and [[Handsfree]] features as well as a Loudspeaker key.<br \>This means that user can make a call without needing to operate the phone manually.<br \></ref>
 
−
| HFA (CorNet IP)
 
−
| IP
 
−
| style="background:#ffe0e0" | No
 
−
| style="background:#ffe0e0" | No
 
−
| style="background:#e0ffe0" | Yes
 
−
|-
 
−
| style="text-align:left" | [[optiPoint 410 advance]] <ref name="note_2" />, [[optiPoint 420 advance]] <ref name="note_2" />
 
−
| HFA (CorNet IP)
 
−
| IP
 
−
| style="background:#ffe0e0" | No
 
−
| style="background:#ffe0e0" | No
 
−
| style="background:#e0ffe0" | Yes
 
−
|-
 
−
| style="text-align:left" | optiPoint 600 office <ref name="note_2" />
 
−
| HFA (CorNet IP)
 
−
| IP
 
−
| style="background:#ffe0e0" | No
 
−
| style="background:#ffe0e0" | No
 
−
| style="background:#e0ffe0" | Yes
 
−
|-
 
−
| style="text-align:left" | optiPoint 500 basic <ref name="note_1" />
 
−
| U<sub>P0/E</sub>
 
−
| USB
 
−
| style="background:#ffe0e0" | No
 
−
| style="background:#e0ffe0" | Yes
 
−
| style="background:#ffe0e0" | No
 
−
|-
 
−
| style="text-align:left" | optiPoint 500 standard <ref name="note_2" />
 
−
| U<sub>P0/E</sub>
 
−
| USB
 
−
| style="background:#ffe0e0" | No
 
−
| style="background:#e0ffe0" | Yes
 
−
| style="background:#ffe0e0" | No
 
−
|-
 
−
| style="text-align:left" | optiPoint 500 standard SL (US only) <ref name="note_2" />
 
−
| U<sub>P0/E</sub>
 
−
| USB
 
−
| style="background:#ffe0e0" | No
 
−
| style="background:#e0ffe0" | Yes
 
−
| style="background:#ffe0e0" | No
 
−
|-
 
−
| style="text-align:left" | optiPoint 500 advance <ref name="note_2" />
 
−
| U<sub>P0/E</sub>
 
−
| USB
 
−
| style="background:#ffe0e0" | No
 
−
| style="background:#e0ffe0" | Yes
 
−
| style="background:#ffe0e0" | No
 
−
|-
 
−
| style="text-align:left" | optiPoint 600 office <ref name="note_2" />
 
−
| U<sub>P0/E</sub>
 
−
| USB
 
−
| style="background:#ffe0e0" | No
 
−
| style="background:#e0ffe0" | Yes
 
−
| style="background:#ffe0e0" | No
 
−
|-
 
−
| style="text-align:left" | optiset E basic <ref name="note_1" />
 
−
| U<sub>P0/E</sub>
 
−
| Serial (V.24)<ref name="note_3"><br \>Required additional optiset E Data adapter or optiset E Control adapter.<br \></ref>
 
−
| style="background:#e0ffe0" | Yes
 
−
| style="background:#ffe0e0" | No
 
−
| style="background:#ffe0e0" | No
 
−
|-
 
−
| style="text-align:left" | optiset E advance <ref name="note_1" />
 
−
| U<sub>P0/E</sub>
 
−
| Serial (V.24)<ref name="note_3" />
 
−
| style="background:#e0ffe0" | Yes
 
−
| style="background:#ffe0e0" | No
 
−
| style="background:#ffe0e0" | No
 
−
|-
 
−
| style="text-align:left" | optiset E advance plus <ref name="note_2" />
 
−
| U<sub>P0/E</sub>
 
−
| Serial (V.24)<ref name="note_3" />
 
−
| style="background:#e0ffe0" | Yes
 
−
| style="background:#ffe0e0" | No
 
−
| style="background:#ffe0e0" | No
 
−
|-
 
−
| style="text-align:left" | optiset E conference <ref name="note_2" />
 
−
| U<sub>P0/E</sub>
 
−
| Serial (V.24)<ref name="note_3" />
 
−
| style="background:#e0ffe0" | Yes
 
−
| style="background:#ffe0e0" | No
 
−
| style="background:#ffe0e0" | No
 
−
|-
 
−
| style="text-align:left" | optiset E memory <ref name="note_2" />
 
−
| U<sub>P0/E</sub>
 
−
| Serial (V.24)<ref name="note_3" />
 
−
| style="background:#e0ffe0" | Yes
 
−
| style="background:#ffe0e0" | No
 
−
| style="background:#ffe0e0" | No
 
−
|}
 
−
<references />
 
  
 
== Current software releases ==
 
== Current software releases ==

Revision as of 14:25, 6 August 2009

File:CallBridge Collection.png
CallBridge Collection overview

The CallBridge Collection is a suite of specific CorNet TS TAPI Service Providers (CorNet TS TSPs) grouped as a small powerful middleware application that provides open interfaces to implement 1st Party Computer Telephony Integration (CTI).

Telephony Service Providers of CallBridge Collection and Requirements

  • CallBridge TA
    • A free COM port (COM1-COM16)
    • A suitable V.24 cable for connecting the telephone to the computer
    • 10 MB free memory on the hard disk


  • CallBridge TU
    • A free USB port
    • A USB cable for connecting the telephone to the computer. For optiPoint 500/600 "USB cable with angled connector" (ref. no. S30267-Z360-A30) is recommended.
    • 10 MB free memory on the hard disk


  • CallBridge IP
    • The computer and the corresponding IP telephone must be interconnected via LAN.
    • 10 MB free memory on the hard disk

Compatibility Matrix (based on V2 R1.2.0)

The table below shows a general compatibility matrix of each CallBridge TSP regarding specific components of:

  • HiPath communication system family
  • Supported Devices
  • CallBridge Collection's workstation Operative System


Component CallBridge TA CallBridge TU CallBridge IP
HiPath Communication System Hicom 100 E (>= V2.0.1) Hicom 100 E (>= V2.0.1) HiPatah 2000
Hicom 150 E / H Hicom 150 E / H HiPath 3000 V3.0 >= SMR09
Hicom 300 E / H Hicom 300 E / H HiPath 3000 V4.0 >= SMR02
HiPath AllServe 150 HiPath AllServe 150 HiPath 3000 V5.0 >= SMR03
HiPath 3000 HiPath 3000 HiPath 3000 >= V6.0
HiPath 4000 HiPath 4000 HiPath 4000 V1.0 >= SMR12
HiPath 4000 >= V2.0
HiPath OpenOffice ME/EE
Phones optiset E basic optiPoint 500 basic optiPoint 410 entry HFA
optiset E advance optiPoint 500 standard optiPoint 410 economy HFA
optiset E advance plus optiPoint 500 standard SL optiPoint 410 economy plus HFA
optiset E advance conference optiPoint 500 advance optiPoint 410 standard HFA
optiset E memory OpenStage 40 T optiPoint 410 advance HFA
optiPoint 420 economy HFA
optiPoint 420 economy plus HFA
otiPoint 420 standard HFA
optiPoint 420 advance HFA
OpenStage 20 HFA
OpenStage 20E HFA
OpenStage 40 HFA
OpenStage 60 HFA
OpenStage 80 HFA
OpenStage 60 T
OpenStage 80 T
Adapter optiset E data adapter
optiset E control adapter
Operating Systems Microsoft Windows 2000 >= SP4 <br\> Microsoft Windows XP 32 Bit >= SP2 <br\> Microsoft Windows Server 2003 R2 32 Bit >= SP2 <br\> Microsoft Windows Vista 32 Bit


Current software releases

Software version Release Date Release Note Download
V2 R1.2.0 30/10/2008 Release Note for V2 R1.2.0 SEBA
V2 R0.16.1 08/06/2008 Release Note for V2 R0.16.1 SEBA

To get an overview of all release notes about CallBridge Collection see history of all Release Notes.

CallBridge TS Providers

CallBridge IP

This is a TAPI Service Provider for PC-based telephony with an optiPoint 410/420 or optiPoint 600 (IP mode) over LAN.

CallBridge TU

...

CallBridge TA

...

Documentation

How To

Suitable task descriptions with links to corresponding procedures in the How To article(s)

Whitepapers

Suitable white paper document titles with links to the corresponding White Paper article(s)

See also

Suitable links to articles/categories in this wiki

External links

Suitable links to external web pages

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