|
|
| (161 intermediate revisions by 2 users not shown) |
| Line 1: |
Line 1: |
| − | {{Breadcrumb|0|0|Unified Communications|OpenScape Office}} | + | {{Breadcrumb|0|0|Unified Communications|OpenScape Business}} |
| | | | |
| − | [[Image:OSOff-myPortal-Screen.jpg|thumb|350px|myPortal screenshot]]
| |
| | | | |
| − | '''myPortal for Desktop''' is a Java based client for accessing the unified communication functions of [[OpenScape Office]] from a Desktop PC. Diffenrent skins are available to meet customer requiremnts regarding look and feel and handling. '''myPortal for desktop''' SW is part of OpenScape Office SW and bound to OpenScape Office SW version. <br />
| |
| | | | |
| − | The following description refers to: <br/>
| + | [[Image:myportal-for-desktop-modern-skin.png|thumb|200px|myPortal Favorites screenshot]] |
| − | '''OpenScape Office V3R3'''.<br/> | + | |
| − | Deviations of feature set or handling may occur for previous or subsequent versions of OpenScape Office
| + | '''myPortal for Desktop''' is a Java based client for accessing the unified communication functions of [[OpenScape Business]] from a Desktop PC. Diffenrent skins are available to meet customer requiremnts regarding look and feel and handling. |
| | + | |
| | + | '''myPortal for Desktop''' SW is part of OpenScape Business SW and bound to the SW version of the communication platform. <br /> |
| | + | |
| | | | |
| | | | |
| Line 13: |
Line 14: |
| | | | |
| | === Features === | | === Features === |
| − | Besides convenient dialing aids via phone directories and favorites and information on the presence status of other subscribers, '''myPortal for desktop''' can, for example, also be used to access voicemails and faxes. | + | Besides convenient dialing aids via phone directories and favorites and information on the presence status of other subscribers, '''myPortal for Desktop''' can, for example, also be used to access voicemails and faxes. The following screenshots shows some the different graphical user interface options and pop out options for additional feature values (conference, voicemail, call journal, etc.). |
| | | | |
| − | '''myPortal for desktop''' provides the following features: | + | [[Image:myPortal-for-desktop-1.png|600px|Classic and Modern Skin]] |
| | + | |
| | + | |
| | + | '''myPortal for Desktop''' provides: |
| | * Directories | | * Directories |
| − | * Favorites List | + | * Favorites List |
| | * Journal for calls | | * Journal for calls |
| | + | * Desktop Dialing |
| | * Screen pops | | * Screen pops |
| | * Presence status | | * Presence status |
| − | * CallMe service | + | * CallMe service with ONS (One Number Service) |
| | * Status-based call forwarding | | * Status-based call forwarding |
| | * Personal AutoAttendant | | * Personal AutoAttendant |
| − | * Recording calls and conferences | + | * Conferences (ad-hoc or managed) |
| − | * Instant Messaging | + | * Call Recording |
| | + | * Instant Messaging incl. multi user chat |
| | * Voice and Fax messages | | * Voice and Fax messages |
| − | | + | * Integration of OpenScape Web Collaboration (Video, Screenshare, Fileupload) |
| − | | |
| − | === Differences to previous versions ===
| |
| − | | |
| | | | |
| | == Configuration Overview == | | == Configuration Overview == |
| | | | |
| − | XPhone Entry is a 1st party CTI Client.
| + | myPortal is a Java based client SW which is installed either on a Microsoft Windows based or an Apple a Mac OS based Desktop PC. |
| − | It is TAPI based and therefore only usable in combination with Mircosoft Operating systems.
| + | myPortal connects to OpenScape Business via Ethernet LAN with TCP/IP protocol. |
| − | The connection to the underlying Siemens HiPath PXB is done by a TAPI Service Provider.
| |
| − | The HiPath TAPI service providers connect either a termnal or directly to a systeminterface.
| |
| | | | |
| | == Requirements == | | == Requirements == |
| | | | |
| − | === General Prerequisites === | + | === Telecommunication systems === |
| | + | ==== Platform ==== |
| | + | * [[OpenScape Business]] V3, embedded with the new V3 Mainboard Controller for X1, X3, X5, X8 and Business S. |
| | | | |
| − | '''Telecommunication systems'''
| + | ==== Supported Telephones ==== |
| − | * [[HiPath 3000]] V7 or higher
| + | Phones which are supported by myPortal for desktop depend on the respective communication platform. |
| − | * [[HiPath 2000]] V2 or higher
| |
| − | * [[HiPath 500]] V6 or higher
| |
| − | * [[HiPath 1200]] V3 or higher
| |
| − | * [[HiPath 1100]] V7 or higher
| |
| − | * [[HiPath BizIP]] V1 R5 or higher
| |
| | | | |
| − | '''Terminals''' | + | '''OpenScape Business''' |
| − | * [[optiPoint 410/420]] / BizIP 410 | + | * OpenScape DeskPhone CP100, 200, 400, 600/E |
| − | * [[optiPoint 500]] with [[USB]] interface | + | * OpenStage HFA/SIP |
| − | * Optiset E with Control/Data Adapter | + | * OpenScape Desk Phone IP 35G/55G HFA/SIP |
| | + | * OpenStage T |
| | + | * OpenScape Personal Edition HFA/SIP |
| | + | * OpenScape Business Cordless |
| | + | * OpenScape Cordless IP V2 |
| | + | * OpenStage WL3 |
| | + | * OpenScape WLAN Phone WL4 |
| | + | * Mitel SIP phones from third parties that support 3PCC |
| | + | * via Unify Phone (3rd Party CTI Control) |
| | + | * Analog telephone |
| | | | |
| − | '''Cables''' | + | === PC Hardware === |
| − | * V.24, USB or LAN cabel to connect PC with terminal | + | Within the following the minimum HW requirements are shown. However, it should be noted that the operating system, groupware and any additional software components in use in the customer environment may require considerably more powerful hardware.<br/> |
| | + | ==== Client PC ==== |
| | + | '''Windows Client PC''' |
| | + | The following values are showing the minimum requirements: |
| | + | * 2x2 GHz CPU |
| | + | * RAM: 2 GB |
| | + | * 100 Mbps LAN |
| | + | * XGA (1024x768) screen resolution |
| | | | |
| − | '''PC hardware''' | + | '''MAC Client PC''' |
| − | * CPU >500 MHz clock | + | * Processor type: Intel Core 2 Duo 2 GHz |
| − | * 256 MB RAM | + | * Memory: 2 GB 667 MHz DDR RAM |
| − | * 100 MB available hard disk space
| |
| − | * Ethernet LAN Interface (optional)
| |
| | | | |
| − | However, it should be noted that the operating system, groupware and any additional software components in use in the customer environment may require considerably more powerful hardware.
| + | '''Terminal Server''' |
| | | | |
| − | '''PC software'''
| + | The number of installable clients depends on the server performance and on the amount of available memory. If the server is also being used for other applications, their memory requirements must also be taken into account. |
| | | | |
| − | * XPhone Entry V3R1
| + | === PC software === |
| − | * [[#TAPI Service Provider|TAPI service provider]]
| + | '''Please note''' <br> |
| − | * [[#PC operating systems|Microsoft Windows operating system]]
| + | Support for the UC Suite clients for Microsoft Windows 7 and Microsoft Windows 2007/2010/2013 Server will end at the same time as the end of support for these products by Microsoft. Those operating systems will no longer be supported. |
| | | | |
| − | === PC operating systems === | + | ==== Desktop Operating Systems ==== |
| | + | '''Windows Client PCs''' |
| | + | * Microsoft Windows 10/11 |
| | | | |
| − | * Microsoft Windows 2000 Workstation | + | ==== Terminal Server Operating Systems ==== |
| − | * Microsoft Windows XP Professional (32 Bit) | + | * Microsoft Windows 2022 Server 64 Bit |
| − | * Microsoft Windows Vista Business, Enterprise and Ultimate edition (32 bit) | + | * MS Terminal Server 2022 |
| − | (release for Vista does not apply to TAPI Service Provider) | + | * Microsoft Windows 2019 Server 64 Bit |
| | + | * MS Terminal Server 2019 |
| | + | * Citrix XenApp 7.18 (Desktop Mode) |
| | + | * Citrix XenDesktop 7.18 Server (64 Bit) |
| | | | |
| − | === TAPI Service Provider === | + | === Application Software === |
| | + | * Oracle Java SE >= 1.8.x (32 Bit or 64 Bit) |
| | + | * Open JDK V8 or higher (32 Bit or 64 Bit) |
| | + | * Apple Java >= 1.6.x |
| | | | |
| − | XPhone Entry supports only the following Siemens TAPI Service Provider.
| |
| | | | |
| − | * For [[HiPath 3000]]
| + | ==== Internet Browser ==== |
| − | ** [[CallBridge Collection]] V2.0.00.11 (CallBridge TU/IP – CorNet TS)
| + | myPortal for Desktop can be used in combination with the following web browsers: |
| − | ** [[HiPath TAPI 120]] V2.0 SW 15
| + | * Microsoft Internet Explorer Version 10 |
| − | ** [[HiPath TAPI 170]] V3.2.0.632
| + | * Mozilla Firefox Version 19 or later |
| − | | |
| − | * For [[HiPath 2000]]
| |
| − | ** [[CallBridge Collection]] V2.0.00.11 (CallBridge IP)
| |
| − | ** [[HiPath TAPI 120]] V2.0 SW 15
| |
| − | | |
| − | * For [[HiPath 500]]
| |
| − | ** [[CallBridge Collection]] V2.0.00.11 (CallBridge TU/IP – CorNet TS)
| |
| − | ** [[HiPath TAPI 120]] V2.0 SW 15
| |
| − | | |
| − | * For [[HiPath 1200]]
| |
| − | ** HiPath 1000 TAPI Driver V2.0.0.3, E010M0.04.T03
| |
| − | | |
| − | * For [[HiPath 1100]]
| |
| − | ** HiPath 1000 TAPI Driver 2.0.0.3, E010M0.04.T03
| |
| − | | |
| − | * For [[HiPath BizIP]]
| |
| − | ** HiPath BizIP TAPI Driver V1.0.23.1 (CTI_driver_1.0.23.1.zip)
| |
| − | | |
| − | == Limitations ==
| |
| − | | |
| − | === Country releases === | |
| − | | |
| − | XPhone Entry [[CTI]] may only be installed the following countries:
| |
| − | | |
| − | Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania,
| |
| − | Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, United States.
| |
| − | | |
| − | === Max number of installations per HiPath System ===
| |
| − | | |
| − | The CTI client software XPhone Entry does not require a license and can be used freely by the customer within the scope of the specified maximum values for other components.
| |
| − | This depends on one hand on the HiPath plattform and on the other hand on the used [[TAPI]] service provider.
| |
| − | | |
| − | ==== Connection to optiPoint via Callbridge Collection ====
| |
| − | | |
| − | '''For HiPath 500, 2000, and 3000'''
| |
| − | | |
| − | The maximum number of installations is limited only by the number of optiPoint telephones available. The required cables (USB/LAN) must be bought.
| |
| − | | |
| − | ==== Connection with HiPath TAPI 120 ====
| |
| − | | |
| − | '''HiPath 3000 via LIM'''
| |
| | | | |
| − | The maximum number of usable CTI clients using the [[LIM]] module is six. From the 7th client onwards connection to the HiPath 3000 is only possible via the HG 1500 board.
| + | === Licenses === |
| | + | A license is required for each user, who wants to use myPortal for Desktop. |
| | | | |
| − | '''HiPath 3000 via HG 1500'''
| + | == Functional Boundaries and Limitations == |
| − | | + | Functional boundaries and limitation, which have to be considered for specific environments are described within the sales information, of the communication platform. The sales information is available within the Mitel/Unify Partner Portal |
| − | The maximum number of usable CTI clients using the HG 1500 module is limited only by the [[BHCA]] values of the system. If the maximum number of six clients on TAPI 120 is exceeded, the CMD must be deployed with appropriate licenses. In this case a TAPI 120 license is needed for all CTI clients used.
| |
| − | | |
| − | '''HiPath 2000'''
| |
| − | | |
| − | The maximum number of usable CTI clients is limited only by the BHCA values of the system.
| |
| − | If the maximum number of six clients on TAPI 120 is exceeded, the CMD must be deployed with appropriate licenses. In this case a TAPI 120 license is needed for all CTI clients used.
| |
| − | | |
| − | ==== Connection with HiPath TAPI 170 ====
| |
| − | | |
| − | '''HiPath 3000 via HG 1500'''
| |
| − | | |
| − | The maximum number of usable CTI clients using the HG 1500 module is limited only by the BHCA values of the system. However, a HiPath TAPI 170 license is needed for each CTI client.
| |
| − | | |
| − | '''HiPath 2000'''
| |
| − | | |
| − | The maximum number of usable CTI clients is limited only by the BHCA values of the system. However, a HiPath TAPI 170 license is needed for each CTI client.
| |
| − | | |
| − | ==== CTI for HiPath BizIP ====
| |
| − | | |
| − | All BizIP 410 e and BizIP 410 a phones can be used with the first party TAPI driver. It supports basic outgoing and incoming calls.
| |
| | | | |
| | == Documentation == | | == Documentation == |
| − |
| |
| − | ==== Presentation ====
| |
| − |
| |
| − | * {{File-DL|C4B XPhone Entry CTI Client for Siemens HiPath systems October 2007 |pdf}}
| |
| | | | |
| | ==== User manual ==== | | ==== User manual ==== |
| | | | |
| − | * {{File-DL|XPhone Entry user manual|pdf}}
| + | The user manual can be downloaded from: |
| − | | |
| − | ==== Short Guide ====
| |
| − | | |
| − | * {{File-DL|XPhone Entry Shortguide|pdf}}
| |
| | | | |
| − | == Software Delivery ==
| + | * Communication system via the Administration Portal |
| | + | * Mitel/Unify Partner Portal |
| | + | * Please also ask your responsible Mitel/Unify Service Partner |
| | | | |
| − | XPhone Entry is shipped only on CD in a bundle with a HiPath Platform .
| + | == Software Deployment == |
| | | | |
| − | All software components for successful operation can be found on the the CD as there are:
| + | myPortal for Desktopp is part of OpenScape Business. <br/> |
| − | | + | The system administrator can download the installation files from the Download Center of the communication system and can provide them to the users afterward by appropriate means. |
| − | * XPhone Entry [[CTI]] client software
| |
| − | * HiPath TAPI 120 Service Provider
| |
| − | * Callbridge Collection
| |
| − | * User Manual
| |
| − | | |
| − | The TAPI service provider of HiPath 1100, 1200 and BizIP can be installed from the approriate system CD.
| |
| | | | |
| | == Licensing == | | == Licensing == |
| − | | + | A license is required for for every user for the operation of myPoprtal for desktop. <br/> |
| − | The XPhone Entry CTI client software does not require a license and may be used by the customer on any newly acquired systems within the scope of the general technical conditions.
| + | For more details about licenses and license handling see also the sales information of the specific communication platform, which is available within the Mitel/Unify Partner Portal. |
| − | | |
| − | Please note that the used TAPI service providers may require a license
| |
| − | | |
| − | === License upgrade ===
| |
| − | | |
| − | XPhone Entry can be upgraded to XPhone Standard by entering a licenses key for XPhone Standard without reinstallation of SW.
| |
| − |
| |
| − | A 30 days trial period of the XPhone Standard featureset can be directly activated out of XPhone Entry. After this period the SW switches back to XPhone Entry features. This trial period can only be activated one time. | |
| − | | |
| − | For every PC, which is upgraded a dedicated XPhone Standard license key is required.
| |
| − | | |
| − | == Feature description in detail ==
| |
| − | | |
| − | *Call control
| |
| − | **Dial
| |
| − | **Hang up
| |
| − | **Answer call
| |
| − | **Consultation hold/return to held call (max. one call active, one on hold)
| |
| − | **Transfer/blind transfer
| |
| − | **Hold on/off
| |
| − | **Toggle
| |
| − | | |
| − | These functions represent the maximum scope. The scope of functions of the software may be reduced depending on the TAPI Service Provider (TSP) used.
| |
| − | A detailled overview is given [[#Use of telephone convenience functions|here]].
| |
| − | | |
| − | *Contact database
| |
| − | **Integrated personal address book (number: 1)
| |
| − | **Caller identification from the personal address book
| |
| − | **Caller popup, display of “Call control” window during a call, display of caller name in fixed format (last name, first name, company)
| |
| − | **Contact search by entering the search term in the call control window in the format "last name, first name, company”
| |
| − | **Display and editing of contact record
| |
| − | | |
| − | *Call journal
| |
| − | **Saving of all calls in a journal Requirement: Signaling via TAPI and software started
| |
| − | **Distinction based on processing status: pending (outgoing, no connection), completed (connection was established), missed calls (incoming, no connection)
| |
| − | **Saving of identified caller name
| |
| − | **Recording of time of call and call duration
| |
| − | **Callback by double-clicking on the journal entry
| |
| − | **Timed delete function for journal maintenance
| |
| − | | |
| − | *Speed dialing list (favorites)
| |
| − | **Creation of speed dialing destinations (individual contacts) in a favorites folder
| |
| − | **Rapid selection of speed dialing destinations from the “Call control” window
| |
| − | | |
| − | *Other options
| |
| − | **Automatic software startup at user login
| |
| − | | |
| − | == Use of telephone convenience functions ==
| |
| − | | |
| − | Which particular CTI convenience functions are available to you depends on the configuration of the telephone system and the TAPI service provider in use. The following table provides an overview of the functions supported in each of the combinations of telephone system and TAPI service provider. The featureset is valid only in combination with a digital system phone.
| |
| − | | |
| − | {| class="wikitable" <hiddentext>generated with [[:de:Wikipedia:Helferlein/VBA-Macro for EXCEL tableconversion]] V1.7<\hiddentext>
| |
| − | |- style="font-size:8pt;font-weight:bold"
| |
| − | | width="267" height="45" valign="top" |
| |
| − | | width="76" align="center" valign="top" | HiPath 3000 V7<BR>TAPI 170/120
| |
| − | | width="66" align="center" valign="top" | HiPath 3000 V7<BR>Callbridge TU/IP
| |
| − | | width="66" align="center" valign="top" | HiPath 2000 V2<BR>TAPI 120
| |
| − | | width="66" align="center" valign="top" | HiPath 2000 V2<BR>Callbridge IP<BR>(under construction)
| |
| − | | width="66" align="center" valign="top" | HiPath 500 V6<BR>TAPI 120
| |
| − | | width="66" align="center" valign="top" | HiPath 500 V6<BR>Callbridge TU/IP
| |
| − | | width="66" align="center" valign="top" | HiPath 1200 V3<BR>
| |
| − | | width="66" align="center" valign="top" | HiPath 1100 V7<BR>
| |
| − | | width="66" align="center" valign="top" | HiPath BizIP V1<BR>
| |
| − | | |
| − | |- style="background-color:#C0C0C0;font-size:8pt;font-weight:bold"
| |
| − | | height="11" valign="bottom" | Basic functions
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" |
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Make Call, receiver on hook
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Make call (dial), receiver off hook
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Answer incoming call
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Drop call
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Display status: missed calls
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Display status: Connect incoming calls
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Disply status: Connect outgoing calls
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Display status: busy
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Phone number: CallerID, ConnectedID
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Phone number: CalledID
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | x
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Phone number: CalledID when Pickup
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Phone number: RedirectingID
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Phone number: RedirectionID
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="background-color:#C0C0C0;font-size:8pt;font-weight:bold" valign="bottom"
| |
| − | | height="11" | Call pickup group
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Display caller ID
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Display calledID (while connect)
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="background-color:#C0C0C0;font-size:8pt;font-weight:bold" valign="bottom"
| |
| − | | height="11" | Extended functions
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | call back if busy (Complete)
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Suppress own number
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Display Name of internal subscribers
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Reject incoming call
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Diplay camp on if do not disturb is active
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="background-color:#C0C0C0;font-size:8pt;font-weight:bold" valign="bottom"
| |
| − | | height="11" | Call forwarding
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Set forwarding (Forward)
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Do not disturb
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Inbound / outbound disconnected
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Display status: Forwarding target phone number
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Display status: Forwarding number when set on phone
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="background-color:#C0C0C0;font-size:8pt;font-weight:bold" valign="bottom"
| |
| − | | height="11" | Camp on
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Display callerID
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Accept call
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Reject call
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Redirect camp on call
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="background-color:#C0C0C0;font-size:8pt;font-weight:bold" valign="bottom"
| |
| − | | height="11" | Consultation / toggle
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Display: Consultation status
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Consultation
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | BlindTransfer
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Anruf ohne Rückfrage übergeben (aus "Bitte wählen...")
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Toggle (Hold/Unhold)
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | x
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Toggle (Swaphold)
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | x
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Unhold (if not hung up)
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="background-color:#C0C0C0;font-size:8pt;font-weight:bold" valign="bottom"
| |
| − | | height="11" | Conference (own device is master)
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | |
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Display status
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | x
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Conference
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Init conference in consultation status
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |- style="font-size:8pt"
| |
| − | | height="11" valign="bottom" | Remove dedicated participant from conference
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" |
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | align="center" valign="bottom" | -
| |
| − | | |
| − | |}
| |
| − | | |
| − | == Contribution ==
| |
| − | More information about the XPhone product line can be obtained from [http://www.c4b.de C4B Com For Business]
| |
| − | | |
| − | | |
| − | | |
| − | | |
| − | [[Category:Software]]
| |
Besides convenient dialing aids via phone directories and favorites and information on the presence status of other subscribers, myPortal for Desktop can, for example, also be used to access voicemails and faxes. The following screenshots shows some the different graphical user interface options and pop out options for additional feature values (conference, voicemail, call journal, etc.).
myPortal is a Java based client SW which is installed either on a Microsoft Windows based or an Apple a Mac OS based Desktop PC.
myPortal connects to OpenScape Business via Ethernet LAN with TCP/IP protocol.
Phones which are supported by myPortal for desktop depend on the respective communication platform.
Within the following the minimum HW requirements are shown. However, it should be noted that the operating system, groupware and any additional software components in use in the customer environment may require considerably more powerful hardware.
The number of installable clients depends on the server performance and on the amount of available memory. If the server is also being used for other applications, their memory requirements must also be taken into account.
myPortal for Desktop can be used in combination with the following web browsers:
Functional boundaries and limitation, which have to be considered for specific environments are described within the sales information, of the communication platform. The sales information is available within the Mitel/Unify Partner Portal
myPortal for Desktopp is part of OpenScape Business.
The system administrator can download the installation files from the Download Center of the communication system and can provide them to the users afterward by appropriate means.
A license is required for for every user for the operation of myPoprtal for desktop.
For more details about licenses and license handling see also the sales information of the specific communication platform, which is available within the Mitel/Unify Partner Portal.
Home 
