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Difference between revisions of "Executive/Assistant Cockpit"

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{{Breadcrumb|en|Executive/Assistant_Cockpit_(de)|{{dev-en}}}}
  
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= EA Cockpit for OpenScape Desk Phone CP600 =
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= EA Cockpit for OpenScape Desk Phone CP600/600E/700/700X =
 +
'''Important: The functionality shown here for the OpenScape Desk Phone CP600/600E is available with the SIP software version V1 R4.7.0.'''
  
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EA_Cockpit is implemented on the OpenScape Desk Phone CP600 phones via keys. The application is based on the known Boss-Secretary function of the OpenScape 4000.
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EA_Cockpit is implemented on the OpenScape Desk Phone CP600/600E/700/700X phones via keys and an integrated application. The solution is based on the well-known CheSe function of the OpenScape 4000.
 +
 
 +
== Example of a 2x2 configuration ==
 +
The scenarios for a 2x2 are shown below. The assignment for larger expansion stages is analogous to the examples shown. The display of the KM600 is monochrome. The colours used serve to illustrate the individual key types.
  
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The scenarios for a 1x1 are shown below. The configuration for larger scenarios is similar to the examples shown above.
 
  
  
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|-
 
|-
 
| style="border-top:0.05pt solid #000000;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | [[Image:CP600-Executive.png|330px]]
 
| style="border-top:0.05pt solid #000000;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | [[Image:CP600-Executive.png|330px]]
−
| style="border:0.05pt solid #000000;padding:0.097cm;" | [[Image:CP600-Assistenz.png|330px]]
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| style="border:0.05pt solid #000000;padding:0.097cm;" | [[Image:CP600-Assistenz1.png|330px]]
 +
|-
 +
| style="border-top:0.05pt solid #000000;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | [[Image:CP600-Executive2.png|330px]]
 +
| style="border:0.05pt solid #000000;padding:0.097cm;" | [[Image:CP600-Assistenz2.png|330px]]
 
|-
 
|-
 
| align=center style="border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Executive
 
| align=center style="border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Executive
−
| align=center style="border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Assistance
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| align=center style="border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Assistenz
 
|-
 
|-
 
|}
 
|}
  
−
 
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== Standard assignment for an EA_Cockpit solution with n Executives and m Assistant: ==
−
 
 
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Standard assignment for an EA_Cockpit solution with n Executives and m Assistance:
 
−
 
 
  
 
== Key assignment Executive: ==
 
== Key assignment Executive: ==
Line 35: Line 39:
 
| style="background-color:#ffcc99;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Status of your own line
 
| style="background-color:#ffcc99;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Status of your own line
 
|-
 
|-
−
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Assistance [1..m]
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| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Assistant [1..m]
 
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | DSS Key
 
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | DSS Key
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| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Line monitoring for each Assistance
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| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Line monitoring for each Assistant
−
|-
 
−
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Immediate Ring
 
−
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
 
−
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Sends all calls to the Executive
 
 
|-
 
|-
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| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | To assistance
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| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | To assistant
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
−
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | All calls are forwarded to the Assistance
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| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | All calls are forwarded to the assistant
 
|-
 
|-
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | To voicemail
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | To voicemail
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
−
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | All calls are forwarded to Voicemail
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| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | All calls are forwarded to voicemail
 
|-
 
|-
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | To mobile
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | To mobile
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|}
 
|}
  
−
 
+
== Key assignment Assistant: ==
−
 
 
−
 
 
−
== Key assignment Assistance: ==
 
−
 
 
−
 
 
  
  
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| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Line monitoring for each Executive
 
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Line monitoring for each Executive
 
|-
 
|-
−
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Assistance [1..(m-1)]
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| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Assistant [1..(m-1)]
 
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | DSS Key
 
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | DSS Key
−
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Line monitoring for any other assistance
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| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Line monitoring for any other assistant
−
|-
 
−
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Immediate Ring [1..n]
 
−
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
 
−
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Calls are passed to Executive [i]
 
 
|-
 
|-
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | To assistant [1..n]
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | To assistant [1..n]
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
−
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Calls for Executive [i] are forwarded to the Assistant
+
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Calls for Executive [i] are forwarded to the assistant
 
|-
 
|-
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | At desk
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | At desk
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
−
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Assistance is part of the Assistance group
+
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Assistant is part of the Assistant group
 
|-
 
|-
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Off desk
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Off desk
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
−
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Assistance is not part of the Assistance group
+
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Assistant is not part of the Assistant group
−
|-
 
−
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | To deputy (all)
 
−
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
 
−
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | All calls are forwarded to the deputy
 
 
|-
 
|-
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | To deputy (only Ex.)
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | To deputy (only Ex.)
Line 121: Line 108:
 
|}
 
|}
  
 +
== Notes & Send URL Example Configurations ==
 +
 +
{{Info|
 +
* If you have an active CMP/DLS synchronization, please make sure that the SW version of the CP device in the DLS is greater than V1 R0 (V1R1, V1R2 etc..) Otherwise the DSS keys may not be synchronized correctly by the DLS.
 +
}}
 +
{{Info|
 +
* The current CMP Cockpit default profile contains a shift key (key 8). If you have activated DLS synchronization, this Shift key is transferred with EVERY change in the CMP/EA Config. Any existing configuration for key 8 (e.g. send URL) is completely overwritten.<br>'''Workaround''': disable DLS synchronization
 +
}}
 +
{{Info|
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* The '''Transport Protocol''' (HTTP/HTTPS) of the Send URL buttons and the cockpit application must be identical.
 +
}}
 +
{{Info|
 +
* The I/O cockpit can be configured on the mobile device in the following ways:<br>'''WBM/Local:'''' Admin-->System-->Registration<br>'''DLS:''' IP Devices-->IP Phone Configuration-->Gateway/Server I/O Cockpit (requires at least DLS version V7R3.488.00)
 +
}}
 +
{{Info|
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* The I/O cockpit can also be operated via HTTP. To do this, you must configure the server address '''http://<ServerIp>:<Port>''' (Usually the HTTP port is 7789)
 +
}}
 +
 +
== Send URL Templates ==
 +
Here you can download the DLS Send URL Templates for different E/A constellations (german labels). Please note that the templates ONLY contain the Send URL buttons and that the transport protocol is HTTP. The Line and DSS keys must be prefabricated accordingly.
 +
 +
 +
{{File-DL|1x-m- AssistenzSendURL|zip|de}} 1x[m] assistance (1 Chef und m Assistenzen)
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<br>
 +
This default profile contains the following HTTP Send URL keys.
 +
{| style="border-spacing:0;margin:auto;width:17cm;"
 +
|-
 +
| style="background-color:#b3b2b4;border-top:0.05pt solid #000000;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Nummer
 +
| style="background-color:#b3b2b4;border-top:0.05pt solid #000000;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Name
 +
| style="background-color:#b3b2b4;border:0.05pt solid #000000;padding:0.097cm;" | Funktion
 +
|-
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | 6
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Chef zu Ass.
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Anrufe für Chef werden zur Assistenz durchgestellt
 +
|-
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | 7
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Am Platz
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Assistenz ist Teil der Assistenzgruppe
 +
|-
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | 8
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Nicht Da
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Assistenz ist nicht Teil der Assistenzgruppe
 +
|-
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | 9
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Vertr. Chef
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Nur Anrufe für den Executive werden an die Vertretung weitergeleitet
 +
|-
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | 10
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Zur Mobil.
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Alle Anrufe werden zum Mobiltelefon umgeleitet
 +
|-
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | 11
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Zum Anrufb.
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Alle Anrufe werden zum Anrufbeantworter umgeleitet
 +
|-
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | 12
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Zur Nummer.
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Alle Anrufe werden zu einer voreingestellten Telfonnummer weitergeleitet
 +
|-
 +
|}
 +
<br>
 +
 +
{{File-DL|2x-m- AssistenzSendURL|zip|de}} 2x[m] assistance (2 bosses and m assistances)
 +
<br>
 +
This default profile contains the following HTTP Send URL keys.
 +
{| style="border-spacing:0;margin:auto;width:17cm;"
 +
|-
 +
| style="background-color:#b3b2b4;border-top:0.05pt solid #000000;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Nummer
 +
| style="background-color:#b3b2b4;border-top:0.05pt solid #000000;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Name
 +
| style="background-color:#b3b2b4;border:0.05pt solid #000000;padding:0.097cm;" | Funktion
 +
|-
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | 5
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Chef1 zu Ass.
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Anrufe für Chef 1 werden zur Assistenz durchgestellt
 +
|-
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | 6
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Chef2 zu Ass.
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Anrufe für Chef 2 werden zur Assistenz durchgestellt
 +
|-
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | 7
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Am Platz
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Assistenz ist Teil der Assistenzgruppe
 +
|-
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | 8
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Nicht Da
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Assistenz ist nicht Teil der Assistenzgruppe
 +
|-
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | 9
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Vertr. Chef
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Nur Anrufe für den Executive werden an die Vertretung weitergeleitet
 +
|-
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | 10
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Zur Mobil.
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Alle Anrufe werden zum Mobiltelefon umgeleitet
 +
|-
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | 11
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Zum Anrufb.
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Alle Anrufe werden zum Anrufbeantworter umgeleitet
 +
|-
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | 12
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Zur Nummer.
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Alle Anrufe werden zu einer voreingestellten Telfonnummer weitergeleitet
 +
|-
 +
|}
 +
<br>
 +
{{File-DL|ChefSendURL|zip|de}}
 +
Chief (Basic Chief Configuration) <br>
 +
This default profile contains the following HTTP Send URL keys.
 +
{| style="border-spacing:0;margin:auto;width:17cm;"
 +
|-
 +
| style="background-color:#b3b2b4;border-top:0.05pt solid #000000;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Nummer
 +
| style="background-color:#b3b2b4;border-top:0.05pt solid #000000;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Name
 +
| style="background-color:#b3b2b4;border:0.05pt solid #000000;padding:0.097cm;" | Funktion
 +
|-
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | 6
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Zur Assistenz
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Alle Anrufe werden zur Assistenz umgeleitet
 +
|-
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | 7
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Zum Anrufb.
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Alle Anrufe werden zum Anrufbeantworter umgeleitet
 +
|-
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | 8
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Zur Mobil.
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Alle Anrufe werden zum Mobiltelefon umgeleitet
 +
|-
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | 9
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Zur Nummer.
 +
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Alle Anrufe werden zu einer voreingestellten Telfonnummer weitergeleitet
 +
|-
 +
|}
 +
 +
<br>
 +
'''Please Note:'''
 +
The parameters ''''<Server IP>'''' and '''<e164Chef>''' must be adjusted accordingly. The '''key number''' as well as the '''label''' and '''transport protocol / port''' can also be customized. All other values should be adopted in this way.<br>
 +
 +
== User Guide: ==
 +
 +
The user manual for EA Cockpit with the OpenScape Desk Phone CP600/600E can be found here:
 +
 +
{{de}} Deutsch -  {{File-DL|Executive Assistant Cockpit Bedienungsanleitung|pdf|en}}
 +
 +
{{en}} English -  {{File-DL|Executive Assistant Cockpit User Guide|pdf|en}}
  
 
== Administration manual ==
 
== Administration manual ==
Line 126: Line 256:
  
  
−
The administration manual for EA_Cockpit with the OpenScape Desk Phone CP600 can be found here::
+
The administration manual for EA_Cockpit with the OpenScape Desk Phone CP600/600E can be found here::
  
  
−
'''Documentation: {{File-DL|Executive Assistant Cockpit Installation Guide|pdf|en}}'''
+
Documentation: {{File-DL|Executive Assistant Cockpit Installation Guide|pdf|en}}
  
 
= EA_Cockpit for OpenStage 60 and OpenScape Desk Phone IP 55G =
 
= EA_Cockpit for OpenStage 60 and OpenScape Desk Phone IP 55G =
Line 137: Line 267:
 
E_A Cockpit is also supported on these phones via an XML application. The application allows to access the functions of EA_Cockpit menu-driven.  
 
E_A Cockpit is also supported on these phones via an XML application. The application allows to access the functions of EA_Cockpit menu-driven.  
  
−
'''Dokumentation: {{File-DL|EA Cockpit Bedienungsanleitung|pdf|de}}'''
+
Documentation: {{File-DL|OpenScape Executive Assistant Cockpit Bedienungsanleitung|pdf|de}}
 +
 
 +
Note: The E/A Cockpit page in German language contains also Training videos in German language for use with OpenStage 60 and OpenScape Desk Phone IP 55. Please switch to German language page if you are interested in watching those videos.
  
 
= Other training videos =
 
= Other training videos =
Line 143: Line 275:
 
* [[CPTraining]]
 
* [[CPTraining]]
 
* [[OpenStage Training]]
 
* [[OpenStage Training]]
−
* [[OpenStage Training]] {{en}}
 
 
* [[OpenStage_40_US#OpenStage_Training|OpenStage 40 US]] {{en}}
 
* [[OpenStage_40_US#OpenStage_Training|OpenStage 40 US]] {{en}}

Latest revision as of 16:46, 27 November 2020

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EA Cockpit for OpenScape Desk Phone CP600/600E/700/700X

Important: The functionality shown here for the OpenScape Desk Phone CP600/600E is available with the SIP software version V1 R4.7.0.

EA_Cockpit is implemented on the OpenScape Desk Phone CP600/600E/700/700X phones via keys and an integrated application. The solution is based on the well-known CheSe function of the OpenScape 4000.

Example of a 2x2 configuration

The scenarios for a 2x2 are shown below. The assignment for larger expansion stages is analogous to the examples shown. The display of the KM600 is monochrome. The colours used serve to illustrate the individual key types.


CP600-Executive.png CP600-Assistenz1.png
CP600-Executive2.png CP600-Assistenz2.png
Executive Assistenz

Standard assignment for an EA_Cockpit solution with n Executives and m Assistant:

Key assignment Executive:

Key Type Function
Own line Line Key Status of your own line
Assistant [1..m] DSS Key Line monitoring for each Assistant
To assistant Send-URL All calls are forwarded to the assistant
To voicemail Send-URL All calls are forwarded to voicemail
To mobile Send-URL All calls are forwarded to the mobile phone
To Tel. Nr. Send URL All calls are forwarded to a preset telephone number

Key assignment Assistant:

Key Type Function
Own line Line Key Status of your own line
Executive [1..n] DSS Key Line monitoring for each Executive
Assistant [1..(m-1)] DSS Key Line monitoring for any other assistant
To assistant [1..n] Send-URL Calls for Executive [i] are forwarded to the assistant
At desk Send-URL Assistant is part of the Assistant group
Off desk Send-URL Assistant is not part of the Assistant group
To deputy (only Ex.) Send-URL Only calls for the Executive are forwarded to the deputy
To voicemail Send-URL All calls are forwarded to the Voicemail
To mobile Send-URL All calls are forwarded to the mobile phone

Notes & Send URL Example Configurations

  • If you have an active CMP/DLS synchronization, please make sure that the SW version of the CP device in the DLS is greater than V1 R0 (V1R1, V1R2 etc..) Otherwise the DSS keys may not be synchronized correctly by the DLS.
  • The current CMP Cockpit default profile contains a shift key (key 8). If you have activated DLS synchronization, this Shift key is transferred with EVERY change in the CMP/EA Config. Any existing configuration for key 8 (e.g. send URL) is completely overwritten.
    Workaround: disable DLS synchronization
  • The Transport Protocol (HTTP/HTTPS) of the Send URL buttons and the cockpit application must be identical.
  • The I/O cockpit can be configured on the mobile device in the following ways:
    WBM/Local:' Admin-->System-->Registration
    DLS: IP Devices-->IP Phone Configuration-->Gateway/Server I/O Cockpit (requires at least DLS version V7R3.488.00)
  • The I/O cockpit can also be operated via HTTP. To do this, you must configure the server address http://<ServerIp>:<Port> (Usually the HTTP port is 7789)

Send URL Templates

Here you can download the DLS Send URL Templates for different E/A constellations (german labels). Please note that the templates ONLY contain the Send URL buttons and that the transport protocol is HTTP. The Line and DSS keys must be prefabricated accordingly.


zip-de.png  1x-m- AssistenzSendURL 1x[m] assistance (1 Chef und m Assistenzen)
This default profile contains the following HTTP Send URL keys.

Nummer Name Funktion
6 Chef zu Ass. Anrufe für Chef werden zur Assistenz durchgestellt
7 Am Platz Assistenz ist Teil der Assistenzgruppe
8 Nicht Da Assistenz ist nicht Teil der Assistenzgruppe
9 Vertr. Chef Nur Anrufe für den Executive werden an die Vertretung weitergeleitet
10 Zur Mobil. Alle Anrufe werden zum Mobiltelefon umgeleitet
11 Zum Anrufb. Alle Anrufe werden zum Anrufbeantworter umgeleitet
12 Zur Nummer. Alle Anrufe werden zu einer voreingestellten Telfonnummer weitergeleitet


zip-de.png  2x-m- AssistenzSendURL 2x[m] assistance (2 bosses and m assistances)
This default profile contains the following HTTP Send URL keys.

Nummer Name Funktion
5 Chef1 zu Ass. Anrufe für Chef 1 werden zur Assistenz durchgestellt
6 Chef2 zu Ass. Anrufe für Chef 2 werden zur Assistenz durchgestellt
7 Am Platz Assistenz ist Teil der Assistenzgruppe
8 Nicht Da Assistenz ist nicht Teil der Assistenzgruppe
9 Vertr. Chef Nur Anrufe für den Executive werden an die Vertretung weitergeleitet
10 Zur Mobil. Alle Anrufe werden zum Mobiltelefon umgeleitet
11 Zum Anrufb. Alle Anrufe werden zum Anrufbeantworter umgeleitet
12 Zur Nummer. Alle Anrufe werden zu einer voreingestellten Telfonnummer weitergeleitet


zip-de.png  ChefSendURL Chief (Basic Chief Configuration)
This default profile contains the following HTTP Send URL keys.

Nummer Name Funktion
6 Zur Assistenz Alle Anrufe werden zur Assistenz umgeleitet
7 Zum Anrufb. Alle Anrufe werden zum Anrufbeantworter umgeleitet
8 Zur Mobil. Alle Anrufe werden zum Mobiltelefon umgeleitet
9 Zur Nummer. Alle Anrufe werden zu einer voreingestellten Telfonnummer weitergeleitet


Please Note: The parameters '<Server IP>' and <e164Chef> must be adjusted accordingly. The key number as well as the label and transport protocol / port can also be customized. All other values should be adopted in this way.

User Guide:

The user manual for EA Cockpit with the OpenScape Desk Phone CP600/600E can be found here:

Deutschland  Deutsch - pdf-en.png  Executive Assistant Cockpit Bedienungsanleitung

International (English)  English - pdf-en.png  Executive Assistant Cockpit User Guide

Administration manual

The administration manual for EA_Cockpit with the OpenScape Desk Phone CP600/600E can be found here::


Documentation: pdf-en.png  Executive Assistant Cockpit Installation Guide

EA_Cockpit for OpenStage 60 and OpenScape Desk Phone IP 55G

E_A Cockpit is also supported on these phones via an XML application. The application allows to access the functions of EA_Cockpit menu-driven.

Documentation: pdf-de.png  OpenScape Executive Assistant Cockpit Bedienungsanleitung

Note: The E/A Cockpit page in German language contains also Training videos in German language for use with OpenStage 60 and OpenScape Desk Phone IP 55. Please switch to German language page if you are interested in watching those videos.

Other training videos

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