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Difference between revisions of "OpenScape CP600 Feature Example Videos ENG"

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 +
{{Breadcrumb|en|OpenScape_CP600_Feature_Example_Videos|{{dev-en}}}}
 +
[[Image:05_DE_Language.gif|thumb|100px|link=https://wiki.unify.com/wiki/OpenScape_CP600_Feature_Example_Videos]]
 +
----
 +
 
CP600 SIP Feature example Videos <br>
 
CP600 SIP Feature example Videos <br>
  
Line 12: Line 16:
 
<div class="toccolours mw-collapsible mw-collapsed">
 
<div class="toccolours mw-collapsible mw-collapsed">
 
==== '''Conversation''' ====
 
==== '''Conversation''' ====
Introduction of the new Innovative Conversation Concept! LDAP, Exchange, Call History are combined into a dynamic conversation. There is only one conversation per participant under which all relevant data are summarized.
+
Introduction of the new Innovative Conversation Concept! LDAP, Exchange, and Call History are combined into a dynamic conversation. There is only one conversation per participant under which all relevant data are summarized.
  
 
<div class="mw-collapsible-content">
 
<div class="mw-collapsible-content">
Line 296: Line 300:
 
| valign="middle" class="noborder" |
 
| valign="middle" class="noborder" |
 
{{Info|
 
{{Info|
1. Conversation screen is visible
+
1. Conversation screen is visible.
 
<br><br>
 
<br><br>
 
2 After the configured timeout, the device automatically switches to the configured idle screen.
 
2 After the configured timeout, the device automatically switches to the configured idle screen.
In this case, the idle screen is configured to "Menu screen"
+
In this case, the idle screen is configured to "Menu screen."
 
}}
 
}}
 
| valign="bottom" class="noborder" | [[File:idleScreenENG.gif]]
 
| valign="bottom" class="noborder" | [[File:idleScreenENG.gif]]
Line 317: Line 321:
 
| valign="middle" class="noborder" |
 
| valign="middle" class="noborder" |
 
{{Info|
 
{{Info|
1. Settings menu is visible
+
1. Settings menu is visible.
 
<br><br>
 
<br><br>
2. the configuration menu can be accessed via the menu settings / Phone / Idle Screen
+
2. The configuration menu can be accessed via the menu settings/phone/idle screen.
 
<br><br>
 
<br><br>
3. the user is given a selection list of the available landing screens by selecting and then pressing the OK button
+
3. The user is given a selection list of the available landing screens by selecting and then pressing the OK button.
 
<br><br>
 
<br><br>
4. after successful configuration the settings are stored (main menu)
+
4. After successful configuration the settings are stored (main menu).
 
<br><br>
 
<br><br>
5. the conversation screen is visible
+
5. The conversation screen is visible.
 
<br><br>
 
<br><br>
6. outgoing call to XX224
+
6. Outgoing call to XX224.
 
<br><br>
 
<br><br>
7. after terminating the call, the device automatically switches to the configured landing screen
+
7. After terminating the call, the device automatically switches to the configured landing screen.
 
}}
 
}}
 
| valign="bottom" class="noborder" | [[File:landingENG.gif]]
 
| valign="bottom" class="noborder" | [[File:landingENG.gif]]
Line 346: Line 350:
 
| valign="middle" class="noborder" |
 
| valign="middle" class="noborder" |
 
{{Info|
 
{{Info|
1. Conversation screen with local LDAP contacts is displayed
+
1. Conversation screen with local LDAP contacts is displayed.
 
<br><br>
 
<br><br>
2. User selects the conversation "Stefan Siewert" and starts an outgoing call (OK press)
+
2. User selects the conversation "Stefan Siewert" and starts an outgoing call (OK press).
 
<br><br>
 
<br><br>
3. The device sends an LDAP request to the server despite the existing contact information. If the server can resolve the LDAP contact, the existing contact is dynamically updated (in this case, the contact image is updated)
+
3. The device sends an LDAP request to the server despite the existing contact information. If the server can resolve the LDAP contact, the existing contact is dynamically updated (in this case, the contact image is updated).
 
<br><br>
 
<br><br>
4. After the call has ended, the device displays the conversations with the updated image
+
4. After the call has ended, the device displays the conversations with the updated image.
 
}}
 
}}
 
| valign="bottom" class="noborder" | [[File:permanentLDAPENG.gif]]
 
| valign="bottom" class="noborder" | [[File:permanentLDAPENG.gif]]
Line 361: Line 365:
  
 
<div class="toccolours mw-collapsible mw-collapsed">
 
<div class="toccolours mw-collapsible mw-collapsed">
 +
 
==== ''' Call Recording ''' ====
 
==== ''' Call Recording ''' ====
 
Easy control and overview of call recording status.
 
Easy control and overview of call recording status.
Line 367: Line 372:
 
| valign="top" class="noborder" |
 
| valign="top" class="noborder" |
 
{{Info|
 
{{Info|
1. Once the voice recording feature has been configured, the corresponding icon appears on the upper screen
+
1. Once the voice recording feature has been configured, the corresponding icon appears on the upper screen.
 
<br><br>
 
<br><br>
2. incoming call is accepted by the user
+
2. Incoming call is accepted by the user.
 
<br><br>
 
<br><br>
3. By selecting the "recording" option and then pressing the OK button, the user starts the call recording
+
3. By selecting the "recording" option and then pressing the OK key, the user starts the call recording.
 
<br><br>
 
<br><br>
4. The symbol turns red and signals the user that the recording is active
+
4. The symbol turns red and signals the user that the recording is active.
 
<br><br>
 
<br><br>
5. by re-selecting the "recording" option and then pressing the OK key, the voice recording is terminated
+
5. By re-selecting the "recording" option and then pressing the OK key, the voice recording is terminated.
 
<br><br>
 
<br><br>
6. The icon becomes gray again and signals to the user that the recording is deactivated
+
6. The icon becomes gray again and signals to the user that the recording is deactivated.
 
}}
 
}}
 
| valign="bottom" class="noborder" | [[File:CP600CallRecording.gif]]
 
| valign="bottom" class="noborder" | [[File:CP600CallRecording.gif]]
 
|}
 
|}
 
'''requirement''': [[OpenScape_Desk_Phone_CP_FAQ#Call_Recording|Call Recording]]
 
'''requirement''': [[OpenScape_Desk_Phone_CP_FAQ#Call_Recording|Call Recording]]
 +
</div>
 +
</div>
 +
 +
=== ''' V1 R4 ''' ===
 +
 +
<div class="toccolours mw-collapsible mw-collapsed">
 +
==== ''' Phone number type as icons ''' ====
 +
To increase the overview, a corresponding icon is displayed for each call number type (mobile, basic, business)
 +
<div class="mw-collapsible-content">
 +
{| class="noborder" style="float:center"
 +
| valign="top" class="noborder" |
 +
{{Info|
 +
1. the conversation list is shown. Via the various icons in the conversations you can immediately see which phone number type was the last to interact with (1013 Mobil, 1011 Business 1, 1012 Home)
 +
<br><br>
 +
2. the user switches to the details of conversation 1015, where the icons on the left side of the screen immediately indicate which phone number type was contacted
 +
<br><br>
 +
3. the user switches to the "History" screen which also displays the corresponding icons
 +
}}
 +
| valign="bottom" class="noborder" | [[File:CP600_DWE_2653_Icon.gif]]
 +
|}
 +
'''precondition''': none
 +
</div>
 +
</div>
 +
 +
<div class="toccolours mw-collapsible mw-collapsed">
 +
 +
==== ''' Call logging for secondary line ''' ====
 +
In the conversation list calls which are answered via the secondary line are logged
 +
<div class="mw-collapsible-content">
 +
{| class="noborder" style="float:center"
 +
| valign="top" class="noborder" |
 +
{{Info|
 +
1. The Favorites screen is visible. One primary(1014) and secondary(1015) line is configured
 +
<br><br>
 +
2. Incoming call from 1011 on the secondary line
 +
<br><br>
 +
3. the user accepts the call by selecting the line and pressing the OK key
 +
<br><br>
 +
4. active call over the secondary line of the terminal device (the 2 in the middle of the screen)
 +
<br><br>
 +
5. the call is ended and logged in the conversation list as an accepted call
 +
<br><br>
 +
6. the corresponding conversation details show an accepted call for conversation 1011
 +
}}
 +
| valign="bottom" class="noborder" | [[File:CP600_DWE_3711_LogAnyLine.gif]]
 +
|}
 +
'''precondition''': none
 +
</div>
 +
</div>
 +
 +
<div class="toccolours mw-collapsible mw-collapsed">
 +
 +
==== ''' Alphabetical sorting (LDAP) ''' ====
 +
LDAP search results are displayed in alphabetical order
 +
<div class="mw-collapsible-content">
 +
{| class="noborder" style="float:center"
 +
| valign="top" class="noborder" |
 +
{{Info|
 +
1. the conversation screen is displayed
 +
<br><br>
 +
2. an LDAP search for "b" is started
 +
<br><br>
 +
3. to make the search easier for the user, the results are automatically displayed in alphabetical ordert
 +
}}
 +
| valign="bottom" class="noborder" | [[File:CP600_DWE_2058_alphabeticalOrder.gif]]
 +
|}
 +
'''precondition''': none
 +
</div>
 +
</div>
 +
 +
<div class="toccolours mw-collapsible mw-collapsed">
 +
 +
==== '''Type-based alternative number representation ''' ====
 +
The alternative phone numbers are displayed type-based for an outgoing call.
 +
<div class="mw-collapsible-content">
 +
{| class="noborder" style="float:center"
 +
| valign="top" class="noborder" |
 +
{{Info|
 +
1. the contact details of the conversation "LDAP 1015" are displayed, it has a Work 1, Mobile and Home phone number configured
 +
<br><br>
 +
2. the pre-defined "work 1" phone number is selected and called
 +
<br><br>
 +
3. to increase the overview for the user the alternative number types are displayed instead of the number itself (in this case Mobile and Home)
 +
}}
 +
| valign="bottom" class="noborder" | [[File:CP600_DWE_5076_alternativeNumberByType.gif]]
 +
|}
 +
'''precondition''': none
 +
</div>
 +
</div>
 +
 +
<div class="toccolours mw-collapsible mw-collapsed">
 +
==== ''' Create new conversation (contact) ''' ====
 +
The user can create an individual conversation (contact)
 +
<div class="mw-collapsible-content">
 +
{| class="noborder" style="float:center"
 +
| valign="top" class="noborder" |
 +
{{Info|
 +
1. an empty conversation list is displayed
 +
<br><br>
 +
2. by pressing the "right" key the list options are displayed
 +
<br><br>
 +
3. By selecting the "New Conversation" option and then pressing the OK button, the user enters the menu for creating a new conversation. Here he can now create an individual conversation
 +
<br><br>
 +
4. after all desired fields are filled in, the conversation is saved by selecting the top line and pressing the OK key
 +
5. by pressing the "right" button the user gets to the details of the conversation which contains the corresponding filled in fields
 +
}}
 +
| valign="bottom" class="noborder" | [[File:CP600_DWE_1715_ContactFromScatch.gif]]
 +
|}
 +
'''precondition''': none
 +
</div>
 +
</div>
 +
 +
<div class="toccolours mw-collapsible mw-collapsed">
 +
==== ''' Group call volume (beep) ''' ====
 +
The volume of the group call (beep) can be set individually by each user
 +
<div class="mw-collapsible-content">
 +
{| class="noborder" style="float:center"
 +
| valign="top" class="noborder" |
 +
{{Info|
 +
1. the settings menu is displayed
 +
<br><br>
 +
2. via user → Audio → Volumes the user enters the volume configuration menu in which the volume for the group call (beep) can be configured
 +
<br><br>
 +
3. by selecting the configuration option and then pressing the OK key, the menu for configuring the volume opens. The volume can now be configured individually with the + and - keys
 +
<br><br>
 +
4. The configuration is terminated by pressing the OK key again. By selecting the top line and then pressing the OK key, the values are finally saved.
 +
}}
 +
| valign="bottom" class="noborder" | [[File:CP600_DWE_5870_AudioVolumePickupBeep.gif]]
 +
|}
 +
'''precondition''': none
 +
</div>
 +
</div>
 +
 +
<div class="toccolours mw-collapsible mw-collapsed">
 +
 +
==== ''' Group call acoustic repeat ''' ====
 +
The administrator can determine in which time frame the group call is repeated acoustically (from 0 to 30 seconds)
 +
<div class="mw-collapsible-content">
 +
{| class="noborder" style="float:center"
 +
| valign="top" class="noborder" |
 +
{{Info|
 +
1. the settings menu is displayed
 +
<br><br>
 +
2. via admin → System → Features→ Features→ Configuration→ Audio the admin gets to the Audio Configuration menu where the group pickup timer can be configured
 +
<br><br>
 +
3. the value can now be changed accordingly (from 0 to 30)
 +
<br><br>
 +
4. Select the top line and press the OK key to save the values
 +
}}
 +
| valign="bottom" class="noborder" | [[File:CP600_DWE_5873_PickupRepeatTimer.gif]]
 +
|}
 +
'''precondition''': Administrative access
 +
</div>
 +
</div>
 +
 +
<div class="toccolours mw-collapsible mw-collapsed">
 +
 +
==== ''' Popup for secondary lines (idle) ''' ====
 +
incoming calls on the secondary line are signalled on the idle screen by an info popup. This popup contains who is calling and for which line the call is being made.
 +
<div class="mw-collapsible-content">
 +
{| class="noborder" style="float:center"
 +
| valign="top" class="noborder" |
 +
{{Info|
 +
1. the idle screen of the terminal is displayed
 +
<br><br>
 +
2. an incoming call is signalled with the help of an info popup. You can immediately see who is calling(1011) and for which line(1015) the call is made
 +
<br><br>
 +
3. by pressing the 5 key (same level as the popup), the user enters the Favourites menu. The secondary line is selected automatically
 +
<br><br>
 +
4. by pressing the OK key, the user accepts the call via the second line (indicated by the small 2 in the middle of the screen)
 +
}}
 +
| valign="bottom" class="noborder" | [[File:CP600_DWE_9940_VisualAlertLineIdle.gif]]
 +
|}
 +
'''precondition''': Rollover visual alert: visual alert, Ringing disabled on the line
 +
</div>
 +
</div>
 +
 +
<div class="toccolours mw-collapsible mw-collapsed">
 +
 +
==== ''' Popup for secondary lines (active call) ''' ====
 +
incoming calls on the secondary line are signalled by an info popup in call status. This popup contains who is calling and for which line the call is being made.
 +
<div class="mw-collapsible-content">
 +
{| class="noborder" style="float:center"
 +
| valign="top" class="noborder" |
 +
{{Info|
 +
1. active call via the primary line(1) is visible
 +
<br><br>
 +
2. an incoming call is signalled with the help of an info popup. You can immediately see who is calling(1011) and for which line(1015) the call is made
 +
<br><br>
 +
3. by pressing the 5 key (same level as the popup), the user enters the Favourites menu. The secondary line is selected automatically
 +
<br><br>
 +
4. by pressing the OK key the user accepts the call via the second line, the first call is automatically put on hold
 +
}}
 +
| valign="bottom" class="noborder" | [[File:CP600_DWE_9940_VisualAlertActiveCall.gif]]
 +
|}
 +
'''precondition''': Rollover visual alert: visual alert
 +
</div>
 +
</div>
 +
 +
<div class="toccolours mw-collapsible mw-collapsed">
 +
 +
==== ''' Popup at the end of the call ''' ====
 +
At the end of the call, an info popup with call duration and subscriber is automatically displayed.
 +
<div class="mw-collapsible-content">
 +
{| class="noborder" style="float:center"
 +
| valign="top" class="noborder" |
 +
{{Info|
 +
1. active call is visible
 +
<br><br>
 +
2. after the call is ended, an info popup with subscriber and duration of the call is displayed
 +
}}
 +
| valign="bottom" class="noborder" | [[File:CP600_DWE_9852_CallEndetToast.gif]]
 +
|}
 +
'''precondition''': none
 +
</div>
 +
</div>
 +
 +
<div class="toccolours mw-collapsible mw-collapsed">
 +
 +
==== ''' Delay for "Forwarding after time" ''' ====
 +
The delay for "Forwarding after time" can be set individually by the user
 +
<div class="mw-collapsible-content">
 +
{| class="noborder" style="float:center"
 +
| valign="top" class="noborder" |
 +
{{Info|
 +
1. the user is in the presence screen
 +
<br><br>
 +
2. with the OK key the user navigates to the call forwarding menu
 +
<br><br>
 +
3. by selecting the "After time" option and pressing the OK key it is now possible for the user to adjust the settings accordingly
 +
<br><br>
 +
4. the setting is saved and the previous menu is displayed, forwarding is activated automatically
 +
}}
 +
| valign="bottom" class="noborder" | [[File:CP600_DWE_10207_RingDelayForwardNoReply.gif]]
 +
|}
 +
'''precondition''': Server features disabled
 +
</div>
 +
</div>
 +
 +
<div class="toccolours mw-collapsible mw-collapsed">
 +
 +
==== ''' Video Support ''' ====
 +
The device can display video streams from other participants
 +
<div class="mw-collapsible-content">
 +
{| class="noborder" style="float:center"
 +
| valign="top" class="noborder" |
 +
{{Info|
 +
1. the idle screen of the device is displayed
 +
<br><br>
 +
2. Incoming call from 1301, The video icon in the upper left corner signals to the user that the call is a video call.
 +
<br><br>
 +
3. the call is accepted, the video is automatically displayed as full screen
 +
<br><br>
 +
4. in order to see the normal call options, the user must leave full screen mode
 +
<br><br>
 +
5. the option "Show Video" allows the user to switch back to video mode at any time
 +
}}
 +
| valign="bottom" class="noborder" | [[File:CP600_DWE_10350_VideoSupportIncomingCall.gif]]
 +
|}
 +
'''precondition''':
 +
</div>
 +
</div>
 +
 +
=== ''' V1 R5 ''' ===
 +
 +
<div class="toccolours mw-collapsible mw-collapsed">
 +
==== ''' Name Update for existing conversations (Signalling -> Signalling) ''' ====
 +
With a new configuration option it is now possible to dynamically update the names of existing conversations. In this example, an update of a purely "signaling" based conversation is performed.
 +
<div class="mw-collapsible-content">
 +
{| class="noborder" style="float:center"
 +
| valign="top" class="noborder" |
 +
{{Info|
 +
Setup:<br>
 +
OSV name is transmitted: Yes<br>
 +
LDAP search results in hits: No<br>
 +
 +
1. the conversation list with an entry "1013 OSV Name" is displayed.
 +
<br><br>
 +
2. the user presses the OK key and selects the conversation. The contact name is dynamically changed to "1013 New OSV Name" based on the new signaling information.
 +
<br><br>
 +
3. the user cancels the call. The conversation has been dynamically updated and now contains the new name. The call log remains.
 +
}}
 +
| valign="bottom" class="noborder" | [[File:CP600_DWE_10407_MasterSource_OSV.gif]]
 +
|}
 +
'''requirement''': [[ OpenScape_Desk_Phone_CP_FAQ#Master_Source | Master Source configured ]]
 +
</div>
 +
</div>
 +
 +
<div class="toccolours mw-collapsible mw-collapsed">
 +
 +
==== ''' Name Update for existing conversations (LDAP -> Signalling) ''' ====
 +
With a new configuration option it is now possible to dynamically update the names of existing conversations. In this example, an update of an "LDAP" based conversation to a "Signalling" conversation is performed.
 +
<div class="mw-collapsible-content">
 +
{| class="noborder" style="float:center"
 +
| valign="top" class="noborder" |
 +
{{Info|
 +
Setup:<br>
 +
OSV name is transmitted: Yes<br>
 +
LDAP search results in hits: No<br>
 +
 +
1. The conversation list with an entry "LDAP 1013" is displayed.
 +
<br><br>
 +
2. by pressing the right arrow key the user gets to the local conversation details which shows alternative phone numbers, call log and other contact information.
 +
<br><br>
 +
3. the user dials the 1013
 +
<br><br>
 +
4. the contact name is dynamically changed to "1013 OSV Name" based on the new signaling information. The alternative phone numbers disappear.
 +
<br><br>
 +
5. the user cancels the call. The conversation has been dynamically updated and now contains the new name
 +
<br><br>
 +
6. The alternative phone numbers and other contact information have been removed. The call log, on the other hand, remains unchanged.
 +
}}
 +
| valign="bottom" class="noborder" | [[File:CP600_DWE_10407_MasterSource_LDAP.gif]]
 +
|}
 +
'''requirement''': [[ OpenScape_Desk_Phone_CP_FAQ#Master_Source | Master Source configured ]]
 +
</div>
 +
</div>
 +
 +
<div class="toccolours mw-collapsible mw-collapsed">
 +
 +
==== ''' Display of the keyset label (incoming call) ''' ====
 +
In addition to the line number, the configured "Keyset Label" is now also displayed to increase the overview for the user.
 +
<div class="mw-collapsible-content">
 +
{| class="noborder" style="float:center"
 +
| valign="top" class="noborder" |
 +
{{Info|
 +
Setup:<br>
 +
2 Lines are configured<br>
 +
1st. Label "Primary 1014"<br>
 +
2nd. Label "Secondary 1015"<br>
 +
 +
1. The idle screen of the device is displayed
 +
<br><br>
 +
2. incoming call from 1013 to the primary line of the terminal device. In addition to line number 1, the configured label "Primary 1014" is displayed.
 +
<br><br>
 +
3. Call is canceled and the idle screen of the terminal device is displayed
 +
<br><br>
 +
4. incoming call from 1013 to the secondary line of the terminal device. In addition to line number 2, the configured label "Secondary 1015" is displayed
 +
<br><br>
 +
5. Call is aborted and the idle screen of the device is displayed
 +
}}
 +
| valign="bottom" class="noborder" | [[File:CP600_DWE_11405_LabelKeysetIncoming.gif]]
 +
|}
 +
'''requirement''': Multiline and Configured Label
 +
</div>
 +
</div>
 +
 +
=== ''' V1 R6 Feature Maps ''' ===
 +
 +
<div class="toccolours mw-collapsible mw-collapsed">
 +
==== ''' Bluetooth Keyboard ''' ====
 +
Bluetooth keyboards are generally supported. They allow full control over the CP600 phone. Searching for call parties, input of settings and call control can be done using the keyboard.
 +
Please note that only one keyboard or remote button can be used.
 +
<div class="mw-collapsible-content">
 +
{| class="noborder" style="float:center"
 +
| valign="top" class="noborder" |
 +
{{Info|
 +
1. Pair your keyboard with the phone according to the manual of the keyboard.
 +
<br><br>
 +
2. The connected keyboard is shown with an icon in the main menu.
 +
<br><br>
 +
3. You can use the keyboard to enter characters or for controlling the phone.
 +
}}
 +
| valign="bottom" class="noborder" | [[Image:03_BT_Keyboard_EN.jpg|800px]]
 +
|}
 +
'''Precondition''': User must be able to pair Bluetooth devices with the phone.
 +
</div>
 +
</div>
 +
 +
<div class="toccolours mw-collapsible mw-collapsed">
 +
==== ''' Bluetooth Remote Button ''' ====
 +
The Bluetooth remote button allows to to trigger one configured favorite of the CP600 or one button configured on the key module 600.
 +
Please note that only one keyboard or remote button can be used.
 +
<div class="mw-collapsible-content">
 +
{| class="noborder" style="float:center"
 +
| valign="top" class="noborder" |
 +
{{Info|
 +
1. Pair your remote button with the phone according to the manual of the remote button.
 +
<br><br>
 +
2. Assign one function from your favorites or from the key module 600 to the remote button.
 +
<br><br>
 +
3. The connected remote button is shown with an icon in the main menu.
 +
<br><br>
 +
4. The remote button is now working in the same way as if the button on the phone is pressed.
 +
}}
 +
| valign="bottom" class="noborder" | [[Image:05_BT_Remote_FPK_EN.jpg|800px]]
 +
|}
 +
'''Precondition''': User must be able to pair Bluetooth devices with the phone.
 +
</div>
 +
</div>
 +
 +
<div class="toccolours mw-collapsible mw-collapsed">
 +
==== ''' E/A Cockpit and Mobility ''' ====
 +
This function connects the E/A Cockpit feature with mobile logon/logoff. An E/A Cockpit status can be connected to mobile logoff event so that for example your phone is automatically redirected to the voicemail when you perform an mobile logoff.
 +
Remark: This function be set by admin only.
 +
<div class="mw-collapsible-content">
 +
{| class="noborder" style="float:center"
 +
| valign="top" class="noborder" |
 +
{{Info|
 +
1. Define an action to be taken when the user is logging off the phone.
 +
<br><br>
 +
2. The action is taken when the user performs a mobile logoff.
 +
<br><br>
 +
}}
 +
| valign="bottom" class="noborder" | [[Image:07_EA_Mob_EN.jpg|800px]]
 +
|}
 +
'''Precondition''': [[ Assistant_Cockpit | E/A Cockpit]] must be available at the phone.
 +
</div>
 +
</div>
 +
 +
<div class="toccolours mw-collapsible mw-collapsed">
 +
 +
==== ''' Inventory Management with LLDP-MED ''' ====
 +
The LLDP (Link Layer Discovery Protocol) is vendor independent layer-2-protocol allowing to exchange device information between equipment in the neighborhood.
 +
All CP phones can share their device information about software and hardware. This can be used for easy inventory management.
 +
<div class="mw-collapsible-content">
 +
{| class="noborder" style="float:center"
 +
| valign="top" class="noborder" |
 +
{{Info|
 +
New LLDP-MED attributes:
 +
 +
* Manufacturer
 +
* Hardware Version
 +
* Model
 +
* Uboot Version
 +
* Firmware Version
 +
* Serial Number
 +
<br><br>
 +
}}
 +
| valign="bottom" class="noborder" | [[Image:09_LLDP_MED_EN.jpg|800px]]
 +
|}
 +
</div>
 +
</div>
 +
 +
<div class="toccolours mw-collapsible mw-collapsed">
 +
==== ''' Favorites in Main Menu ''' ====
 +
Free entries in the main menu are used by configured favorite entries. This helps to access important function like logon/logoff.
 +
<div class="mw-collapsible-content">
 +
{| class="noborder" style="float:center"
 +
| valign="top" class="noborder" |
 +
{{Info|
 +
 +
Free entries in the main menu are used by configured favorite entries.}}
 +
| valign="bottom" class="noborder" | [[Image:11_Fav_HauptM_EN.jpg|800px]]
 +
|}
 +
</div>
 +
</div>
 +
 +
 +
<div class="toccolours mw-collapsible mw-collapsed">
 +
==== ''' Logo in Main Menu ''' ====
 +
The admin can import a logo image into the CP400/600/600E. The image will die displayed in the main menu of the phone. This can be used to show emergency numbers, logos or group icons so that the phone can be customized to the customer needs.
 +
<div class="mw-collapsible-content">
 +
{| class="noborder" style="float:center"
 +
| valign="top" class="noborder" |
 +
{{Info|
 +
 +
Customer logo is shown in the main menu.
 +
Format:
 +
 +
CP600
 +
* PNG image 24-bit with alpha
 +
* Size: 220 x 70
 +
 +
CP400
 +
* BMP image format
 +
* Size: 112 x 32
 +
}}
 +
| valign="bottom" class="noborder" | [[Image:13_Customer_Logo_EN.jpg|800px]]
 +
|}
 +
</div>
 +
</div>
 +
 +
<div class="toccolours mw-collapsible mw-collapsed">
 +
 +
==== ''' Create a new Contact/Conversation ''' ====
 +
The list options of the conversation menu provide the possibility to add a new contact/conversation.
 +
<div class="mw-collapsible-content">
 +
{| class="noborder" style="float:center"
 +
| valign="top" class="noborder" |
 +
{{Info|
 +
1. Go to the list options of the conversation list.
 +
<br><br>
 +
2. Select the option to create a new conversation.
 +
<br><br>
 +
3. The new conversation is shown in the conversation list.
 +
}}
 +
| valign="bottom" class="noborder" | [[Image:15_New_Conversation_EN.jpg|800px]]
 +
|}
 +
'''Important''': Der [[ OpenScape_CP600_Feature_Example_Videos_ENG#Name_Update_for_existing_conversations_.28Signalling_-.3E_Signalling.29 | Name Update using Singalling ]] must be deactivated. Otherwise the information will be overwritten with information coming from signalling.
 +
</div>
 +
</div>
 +
 +
<div class="toccolours mw-collapsible mw-collapsed">
 +
==== ''' Filter Function for Conversations ''' ====
 +
Conversations can be filtered. Following criteria are possible:
 +
* All
 +
* Missed
 +
* Received
 +
* Dialed
 +
* Contacts
 +
* Others
 +
 +
<div class="mw-collapsible-content">
 +
{| class="noborder" style="float:center"
 +
| valign="top" class="noborder" |
 +
{{Info|
 +
1. Go to the list options of the conversation list.
 +
<br><br>
 +
2. Activate the filter function.
 +
<br><br>
 +
3. The conversation list can be filtered using the filter icon on the screen.
 +
}}
 +
| valign="bottom" class="noborder" | [[Image:19_Filter_Function_EN.jpg|800px]]
 +
|}
 +
</div>
 +
</div>
 +
 +
<div class="toccolours mw-collapsible mw-collapsed">
 +
==== ''' Enable/Disable Call Waiting Tone ''' ====
 +
The call waiting tone is played during an active call, when a second incoming call appears. This might disturb the active call so that important parts are missed. It's now possible to enable/disable the call waiting call.
 +
<div class="mw-collapsible-content">
 +
{| class="noborder" style="float:center"
 +
| valign="top" class="noborder" |
 +
{{Info|
 +
1. Go to the settings menu for incoming calls.
 +
<br><br>
 +
2. Choose the handling menu. It contains the new switch to enable/disable the call waiting tone.
 +
}}
 +
| valign="bottom" class="noborder" | [[Image:17_Call_Waiting_EN.jpg|800px]]
 +
|}
 
</div>
 
</div>
 
</div>
 
</div>

Latest revision as of 07:49, 13 May 2019

05 DE Language.gif

CP600 SIP Feature example Videos

Short videos (max 60 seconds)

By pressing the "Expand" button, you will be presented with a sample scenario + video.

Some functions require certain configurations. These are listed accordingly under the video.

V1 R1

Conversation

Introduction of the new Innovative Conversation Concept! LDAP, Exchange, and Call History are combined into a dynamic conversation. There is only one conversation per participant under which all relevant data are summarized.

1. Idle Screen is visible.

2. The conversation shows all contacts sorted by their last interaction. For a quick overview, the last interaction is displayed by means of a symbol as well as the corresponding text (outgoing call, missed call, etc..).

3. The user can use the up and down button to navigate through the conversation.

4. A long press jumps to the beginning or end of the list.

5. By pressing the right arrow key you can see more details. The last 3 interactions are displayed on the left side of the screen.

6. The "History" shows you the complete call history in a clear way.

7. the circle symbol indicate further information (e.g., call forwarding details). User can toggle the information via OK press.

conversationENG.gif

requirement: Canonical settings

Bluetooth Proximity

With the help of the extended Bluetooth interface, it is possible to automatically lock the device as well as to unlock it. The signal strength of the Bluetooth device is measured for this purpose. If this value falls below a certain value that is configurable, the device is automatically disabled.

1. Paired Bluetooth device is visible.

2. User switches to the Bluetooth configuration menu.

3. Proximity Monitoring will be activated. It is also possible to change the proximity threshold.

4. With a long press, the user gets to the top configuration option and saves the configurations.

5. User switches to the main menu screen (Bluetooth device is connected).

6. The user leaves his workstation with the headset and the device is automatically locked.

7. The user returns and the device is automatically unlocked

BluetoothProxyENG.gif

requirement: Bluetooth

Delete all Conversations

With 3 clicks, it is possible to delete all conversations at the same time.

1. The idle screen of the device is displayed.

2. By selecting the conversation line and pressing the OK key, the user accesses the conversation list options.

3. The function "Delete all Conversations" is selected.

4. If a user PW is set up, this must be entered.

5. The device automatically switches to the conversation screen. All conversations are deleted.

deleteallENG.gif

requirement: nothing

Intuitive dial out

Even at the outset during dialing the user is shown all phone numbers relevant to the conversations in real time on the display. This saves time and simplifies the choice.

1. Idle screen is visible.

2. The user begins to dial the desired number. Immediately all the contacts are scanned in real time and displayed accordingly for the user. Each additional digits further restricts the search.

3. The requested contact (XXX23) is displayed at the top position after the fourth digit.

IntuitiveDialENG.gif

requirement: Canonical settings

Exchange

Automatic synchronization of Exchange contacts (e.g., Microsoft Outlook) to the device. Thus their contacts in the device are always up to date. Existing contacts are automatically supplemented by Exchange information.

1. Contact list with an unknown number (XX21913) is displayed.

2. The details of the contact show only the phone number.

3. Exchange synchronization starts and the conversation is dynamically updated.

4. From the previously unknown number, XX21913 becomes a complete entry with corresponding picture and contact information. The call history is, of course, not lost.

exchangeENG.gif

requirement: Exchange , Canonical settings

Intuitive search function

The search function has been completely redesigned to give the user an intuitive and easy way to search for both local and corporate contacts at the same time. The local search results are displayed, followed by the company entries (LDAP).

1. The last 4 conversations are displayed.

2. The user selects the search field and starts the search (press OK button). In the local search, both the first and the last name are searched at the same time.

3. Any input from the user restricts the results further.

4. New conversations can be seen very well with the text "Start new conversation" as well as the missing interaction time.

searchENG.gif

requirement:Canonical settings, optional LDAP

Real time LDAP

Dialed/incoming phone numbers are automatically synchronized with the corporate directory.

1. The example shows a completely empty conversation list.

2. The user dials the previously unknown numbers 32117. The device automatically sends a request for these numbers to the company directory (LDAP). If a hit occurs, all relevant contact information is immediately updated.

3. In this case, the contact picture is automatically downloaded from the configured LDAP server and displayed.

4. After terminating the conversation, the contact is automatically stored locally by the device.

5. By pressing the right arrow key, the user enters the local conversation details and can retrieve all existing corporate directory information.

RealTimeLDAPENG.gif

requirement:Canonical settings, LDAP

V1 R2

Circuit Mode

Easy switch between normal and circuit mode.

1. The conversation screen is displayed (phone mode is active).

2. By selecting the conversation line and pressing the OK key, the user accesses the conversation list options.

3. Pressing the OK key activates the circuit mode. The device now synchronizes itself automatically with the configured server. The circuit conversations are displayed. The local conversations are no longer displayed in this mode.

4. Subsequently, the user returns to the telephone mode in the same way.

CircuitModeENG.gif

requirement:Circuit

CP600 12 favorites

When the key-module is disconnected, the user is now able to configure up to 12 favorites.

1. The idle screen of the phone is displayed, including favorites.

2. Press the OK button to enter the user's favorites menu. All configured favorites are displayed here.

3. The user selects the favorite line and enters the configuration menu by pressing the OK key.

4. In this menu it is possible to program up to 12 individual keys.

5. By pressing the OK button, the user enters the configuration menu. Button 12 is used with the "Forwarding all calls" function.

6. After successful configuration the user automatically reaches his current favorites.

12FavouritesENG.gif

requirement: nothing

Mark all conversations as read

With 3 clicks it is possible to mark all conversations as read at the same time.

1. The idle screen of the device with 4 missed calls is displayed.

2. The user switches to the conversation screen.

3. By selecting the conversation line and pressing the OK key, the user accesses the list options.

4. The function "Mark missed calls as read" is selected. Press the OK key to execute the function.

5. The device automatically switches to the conversation screen and marks all conversations as read.

markallasreadENG.gif

requirement: nothing

NTP Backup

If the device cannot reach the configured NTP (time) server, an error message is displayed on the display. In addition, it is possible to configure a backup NTP server.

1. The current NTP server cannot be reached. Therefore, an error message is displayed for the user.

2. From the Admin menu it is possible to configure a second (backup) NTP server (also via DLS and WBM).

3. The device contacts the newly configured time server (background process).

4. The second NTP server is reachable and transmits the current time. The error message for the user disappears.

NTpBackupENG.gif

requirement: Backup NTP

Idle Screen

After a configurable timeout, the device automatically displays the configured idle screen.

1. Conversation screen is visible.

2 After the configured timeout, the device automatically switches to the configured idle screen. In this case, the idle screen is configured to "Menu screen."

idleScreenENG.gif

requirement: Idle Screen

V1 R3

Landing Screen

The user can set the landing screen individually.

1. Settings menu is visible.

2. The configuration menu can be accessed via the menu settings/phone/idle screen.

3. The user is given a selection list of the available landing screens by selecting and then pressing the OK button.

4. After successful configuration the settings are stored (main menu).

5. The conversation screen is visible.

6. Outgoing call to XX224.

7. After terminating the call, the device automatically switches to the configured landing screen.

landingENG.gif

requirement: Landing Screen

Permanent LDAP Lookup

If activated, an LDAP request is also sent for existing contacts.

1. Conversation screen with local LDAP contacts is displayed.

2. User selects the conversation "Stefan Siewert" and starts an outgoing call (OK press).

3. The device sends an LDAP request to the server despite the existing contact information. If the server can resolve the LDAP contact, the existing contact is dynamically updated (in this case, the contact image is updated).

4. After the call has ended, the device displays the conversations with the updated image.

permanentLDAPENG.gif

requirement: LDAP , Canonical settings

Call Recording

Easy control and overview of call recording status.

1. Once the voice recording feature has been configured, the corresponding icon appears on the upper screen.

2. Incoming call is accepted by the user.

3. By selecting the "recording" option and then pressing the OK key, the user starts the call recording.

4. The symbol turns red and signals the user that the recording is active.

5. By re-selecting the "recording" option and then pressing the OK key, the voice recording is terminated.

6. The icon becomes gray again and signals to the user that the recording is deactivated.

CP600CallRecording.gif

requirement: Call Recording

V1 R4

Phone number type as icons

To increase the overview, a corresponding icon is displayed for each call number type (mobile, basic, business)

1. the conversation list is shown. Via the various icons in the conversations you can immediately see which phone number type was the last to interact with (1013 Mobil, 1011 Business 1, 1012 Home)

2. the user switches to the details of conversation 1015, where the icons on the left side of the screen immediately indicate which phone number type was contacted

3. the user switches to the "History" screen which also displays the corresponding icons

CP600 DWE 2653 Icon.gif

precondition: none

Call logging for secondary line

In the conversation list calls which are answered via the secondary line are logged

1. The Favorites screen is visible. One primary(1014) and secondary(1015) line is configured

2. Incoming call from 1011 on the secondary line

3. the user accepts the call by selecting the line and pressing the OK key

4. active call over the secondary line of the terminal device (the 2 in the middle of the screen)

5. the call is ended and logged in the conversation list as an accepted call

6. the corresponding conversation details show an accepted call for conversation 1011

CP600 DWE 3711 LogAnyLine.gif

precondition: none

Alphabetical sorting (LDAP)

LDAP search results are displayed in alphabetical order

1. the conversation screen is displayed

2. an LDAP search for "b" is started

3. to make the search easier for the user, the results are automatically displayed in alphabetical ordert

CP600 DWE 2058 alphabeticalOrder.gif

precondition: none

Type-based alternative number representation

The alternative phone numbers are displayed type-based for an outgoing call.

1. the contact details of the conversation "LDAP 1015" are displayed, it has a Work 1, Mobile and Home phone number configured

2. the pre-defined "work 1" phone number is selected and called

3. to increase the overview for the user the alternative number types are displayed instead of the number itself (in this case Mobile and Home)

CP600 DWE 5076 alternativeNumberByType.gif

precondition: none

Create new conversation (contact)

The user can create an individual conversation (contact)

1. an empty conversation list is displayed

2. by pressing the "right" key the list options are displayed

3. By selecting the "New Conversation" option and then pressing the OK button, the user enters the menu for creating a new conversation. Here he can now create an individual conversation

4. after all desired fields are filled in, the conversation is saved by selecting the top line and pressing the OK key 5. by pressing the "right" button the user gets to the details of the conversation which contains the corresponding filled in fields

CP600 DWE 1715 ContactFromScatch.gif

precondition: none

Group call volume (beep)

The volume of the group call (beep) can be set individually by each user

1. the settings menu is displayed

2. via user → Audio → Volumes the user enters the volume configuration menu in which the volume for the group call (beep) can be configured

3. by selecting the configuration option and then pressing the OK key, the menu for configuring the volume opens. The volume can now be configured individually with the + and - keys

4. The configuration is terminated by pressing the OK key again. By selecting the top line and then pressing the OK key, the values are finally saved.

CP600 DWE 5870 AudioVolumePickupBeep.gif

precondition: none

Group call acoustic repeat

The administrator can determine in which time frame the group call is repeated acoustically (from 0 to 30 seconds)

1. the settings menu is displayed

2. via admin → System → Features→ Features→ Configuration→ Audio the admin gets to the Audio Configuration menu where the group pickup timer can be configured

3. the value can now be changed accordingly (from 0 to 30)

4. Select the top line and press the OK key to save the values

CP600 DWE 5873 PickupRepeatTimer.gif

precondition: Administrative access

Popup for secondary lines (idle)

incoming calls on the secondary line are signalled on the idle screen by an info popup. This popup contains who is calling and for which line the call is being made.

1. the idle screen of the terminal is displayed

2. an incoming call is signalled with the help of an info popup. You can immediately see who is calling(1011) and for which line(1015) the call is made

3. by pressing the 5 key (same level as the popup), the user enters the Favourites menu. The secondary line is selected automatically

4. by pressing the OK key, the user accepts the call via the second line (indicated by the small 2 in the middle of the screen)

CP600 DWE 9940 VisualAlertLineIdle.gif

precondition: Rollover visual alert: visual alert, Ringing disabled on the line

Popup for secondary lines (active call)

incoming calls on the secondary line are signalled by an info popup in call status. This popup contains who is calling and for which line the call is being made.

1. active call via the primary line(1) is visible

2. an incoming call is signalled with the help of an info popup. You can immediately see who is calling(1011) and for which line(1015) the call is made

3. by pressing the 5 key (same level as the popup), the user enters the Favourites menu. The secondary line is selected automatically

4. by pressing the OK key the user accepts the call via the second line, the first call is automatically put on hold

CP600 DWE 9940 VisualAlertActiveCall.gif

precondition: Rollover visual alert: visual alert

Popup at the end of the call

At the end of the call, an info popup with call duration and subscriber is automatically displayed.

1. active call is visible

2. after the call is ended, an info popup with subscriber and duration of the call is displayed

CP600 DWE 9852 CallEndetToast.gif

precondition: none

Delay for "Forwarding after time"

The delay for "Forwarding after time" can be set individually by the user

1. the user is in the presence screen

2. with the OK key the user navigates to the call forwarding menu

3. by selecting the "After time" option and pressing the OK key it is now possible for the user to adjust the settings accordingly

4. the setting is saved and the previous menu is displayed, forwarding is activated automatically

CP600 DWE 10207 RingDelayForwardNoReply.gif

precondition: Server features disabled

Video Support

The device can display video streams from other participants

1. the idle screen of the device is displayed

2. Incoming call from 1301, The video icon in the upper left corner signals to the user that the call is a video call.

3. the call is accepted, the video is automatically displayed as full screen

4. in order to see the normal call options, the user must leave full screen mode

5. the option "Show Video" allows the user to switch back to video mode at any time

CP600 DWE 10350 VideoSupportIncomingCall.gif

precondition:

V1 R5

Name Update for existing conversations (Signalling -> Signalling)

With a new configuration option it is now possible to dynamically update the names of existing conversations. In this example, an update of a purely "signaling" based conversation is performed.

Setup:
OSV name is transmitted: Yes
LDAP search results in hits: No

1. the conversation list with an entry "1013 OSV Name" is displayed.

2. the user presses the OK key and selects the conversation. The contact name is dynamically changed to "1013 New OSV Name" based on the new signaling information.

3. the user cancels the call. The conversation has been dynamically updated and now contains the new name. The call log remains.

CP600 DWE 10407 MasterSource OSV.gif

requirement: Master Source configured

Name Update for existing conversations (LDAP -> Signalling)

With a new configuration option it is now possible to dynamically update the names of existing conversations. In this example, an update of an "LDAP" based conversation to a "Signalling" conversation is performed.

Setup:
OSV name is transmitted: Yes
LDAP search results in hits: No

1. The conversation list with an entry "LDAP 1013" is displayed.

2. by pressing the right arrow key the user gets to the local conversation details which shows alternative phone numbers, call log and other contact information.

3. the user dials the 1013

4. the contact name is dynamically changed to "1013 OSV Name" based on the new signaling information. The alternative phone numbers disappear.

5. the user cancels the call. The conversation has been dynamically updated and now contains the new name

6. The alternative phone numbers and other contact information have been removed. The call log, on the other hand, remains unchanged.

CP600 DWE 10407 MasterSource LDAP.gif

requirement: Master Source configured

Display of the keyset label (incoming call)

In addition to the line number, the configured "Keyset Label" is now also displayed to increase the overview for the user.

Setup:
2 Lines are configured
1st. Label "Primary 1014"
2nd. Label "Secondary 1015"

1. The idle screen of the device is displayed

2. incoming call from 1013 to the primary line of the terminal device. In addition to line number 1, the configured label "Primary 1014" is displayed.

3. Call is canceled and the idle screen of the terminal device is displayed

4. incoming call from 1013 to the secondary line of the terminal device. In addition to line number 2, the configured label "Secondary 1015" is displayed

5. Call is aborted and the idle screen of the device is displayed

CP600 DWE 11405 LabelKeysetIncoming.gif

requirement: Multiline and Configured Label

V1 R6 Feature Maps

Bluetooth Keyboard

Bluetooth keyboards are generally supported. They allow full control over the CP600 phone. Searching for call parties, input of settings and call control can be done using the keyboard. Please note that only one keyboard or remote button can be used.

1. Pair your keyboard with the phone according to the manual of the keyboard.

2. The connected keyboard is shown with an icon in the main menu.

3. You can use the keyboard to enter characters or for controlling the phone.

03 BT Keyboard EN.jpg

Precondition: User must be able to pair Bluetooth devices with the phone.

Bluetooth Remote Button

The Bluetooth remote button allows to to trigger one configured favorite of the CP600 or one button configured on the key module 600. Please note that only one keyboard or remote button can be used.

1. Pair your remote button with the phone according to the manual of the remote button.

2. Assign one function from your favorites or from the key module 600 to the remote button.

3. The connected remote button is shown with an icon in the main menu.

4. The remote button is now working in the same way as if the button on the phone is pressed.

05 BT Remote FPK EN.jpg

Precondition: User must be able to pair Bluetooth devices with the phone.

E/A Cockpit and Mobility

This function connects the E/A Cockpit feature with mobile logon/logoff. An E/A Cockpit status can be connected to mobile logoff event so that for example your phone is automatically redirected to the voicemail when you perform an mobile logoff. Remark: This function be set by admin only.

1. Define an action to be taken when the user is logging off the phone.

2. The action is taken when the user performs a mobile logoff.

07 EA Mob EN.jpg

Precondition: E/A Cockpit must be available at the phone.

Inventory Management with LLDP-MED

The LLDP (Link Layer Discovery Protocol) is vendor independent layer-2-protocol allowing to exchange device information between equipment in the neighborhood. All CP phones can share their device information about software and hardware. This can be used for easy inventory management.

New LLDP-MED attributes:

  • Manufacturer
  • Hardware Version
  • Model
  • Uboot Version
  • Firmware Version
  • Serial Number



09 LLDP MED EN.jpg

Favorites in Main Menu

Free entries in the main menu are used by configured favorite entries. This helps to access important function like logon/logoff.

Free entries in the main menu are used by configured favorite entries.

11 Fav HauptM EN.jpg


Logo in Main Menu

The admin can import a logo image into the CP400/600/600E. The image will die displayed in the main menu of the phone. This can be used to show emergency numbers, logos or group icons so that the phone can be customized to the customer needs.

Customer logo is shown in the main menu. Format:

CP600

  • PNG image 24-bit with alpha
  • Size: 220 x 70

CP400

  • BMP image format
  • Size: 112 x 32
13 Customer Logo EN.jpg

Create a new Contact/Conversation

The list options of the conversation menu provide the possibility to add a new contact/conversation.

1. Go to the list options of the conversation list.

2. Select the option to create a new conversation.

3. The new conversation is shown in the conversation list.

15 New Conversation EN.jpg

Important: Der Name Update using Singalling must be deactivated. Otherwise the information will be overwritten with information coming from signalling.

Filter Function for Conversations

Conversations can be filtered. Following criteria are possible:

  • All
  • Missed
  • Received
  • Dialed
  • Contacts
  • Others

1. Go to the list options of the conversation list.

2. Activate the filter function.

3. The conversation list can be filtered using the filter icon on the screen.

19 Filter Function EN.jpg

Enable/Disable Call Waiting Tone

The call waiting tone is played during an active call, when a second incoming call appears. This might disturb the active call so that important parts are missed. It's now possible to enable/disable the call waiting call.

1. Go to the settings menu for incoming calls.

2. Choose the handling menu. It contains the new switch to enable/disable the call waiting tone.

17 Call Waiting EN.jpg