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Difference between revisions of "Executive/Assistant Cockpit"

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|-
 
|-
 
| align=center style="border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Executive
 
| align=center style="border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Executive
| align=center style="border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Assistance
+
| align=center style="border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Assistant
 
|-
 
|-
 
|}
 
|}
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Standard assignment for an EA_Cockpit solution with n Executives and m Assistance:
+
Standard assignment for an EA_Cockpit solution with n Executives and m Assistant:
  
  
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| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Assistant [1..m]
 
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Assistant [1..m]
 
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | DSS Key
 
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | DSS Key
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Line monitoring for each Assistance
+
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Line monitoring for each Assistant
 
|-
 
|-
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Immediate Ring
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Immediate Ring
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| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Sends all calls to the Executive
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Sends all calls to the Executive
 
|-
 
|-
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | To assistance
+
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | To assistant
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | All calls are forwarded to the Assistance
+
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | All calls are forwarded to the assistant
 
|-
 
|-
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | To voicemail
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | To voicemail
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | All calls are forwarded to Voicemail
+
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | All calls are forwarded to voicemail
 
|-
 
|-
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | To mobile
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | To mobile
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== Key assignment Assistance: ==
+
== Key assignment Assistant: ==
  
  
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| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Line monitoring for each Executive
 
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Line monitoring for each Executive
 
|-
 
|-
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Assistance [1..(m-1)]
+
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Assistant [1..(m-1)]
 
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | DSS Key
 
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | DSS Key
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Line monitoring for any other assistance
+
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Line monitoring for any other assistant
 
|-
 
|-
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Immediate Ring [1..n]
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Immediate Ring [1..n]
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| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | To assistant [1..n]
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | To assistant [1..n]
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Calls for Executive [i] are forwarded to the Assistant
+
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Calls for Executive [i] are forwarded to the assistant
 
|-
 
|-
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | At desk
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | At desk
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Assistance is part of the Assistance group
+
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Assistant is part of the Assistant group
 
|-
 
|-
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Off desk
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Off desk
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Assistance is not part of the Assistance group
+
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Assistant is not part of the Assistant group
 
|-
 
|-
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | To deputy (all)  
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | To deputy (all)  

Revision as of 14:06, 13 July 2017

EA Cockpit for OpenScape Desk Phone CP600

EA_Cockpit is implemented on the OpenScape Desk Phone CP600 phones via keys. The application is based on the known Boss-Secretary function of the OpenScape 4000.

The scenarios for a 1x1 are shown below. The configuration for larger scenarios is similar to the examples shown above.


CP600-Executive.png CP600-Assistenz.png
Executive Assistant


Standard assignment for an EA_Cockpit solution with n Executives and m Assistant:


Key assignment Executive:

Key Type Function
Own line Line Key Status of your own line
Assistant [1..m] DSS Key Line monitoring for each Assistant
Immediate Ring Send-URL Sends all calls to the Executive
To assistant Send-URL All calls are forwarded to the assistant
To voicemail Send-URL All calls are forwarded to voicemail
To mobile Send-URL All calls are forwarded to the mobile phone
To Tel. Nr. Send URL All calls are forwarded to a preset telephone number



Key assignment Assistant:

Key Type Function
Own line Line Key Status of your own line
Executive [1..n] DSS Key Line monitoring for each Executive
Assistant [1..(m-1)] DSS Key Line monitoring for any other assistant
Immediate Ring [1..n] Send-URL Calls are passed to Executive [i]
To assistant [1..n] Send-URL Calls for Executive [i] are forwarded to the assistant
At desk Send-URL Assistant is part of the Assistant group
Off desk Send-URL Assistant is not part of the Assistant group
To deputy (all) Send-URL All calls are forwarded to the deputy
To deputy (only Ex.) Send-URL Only calls for the Executive are forwarded to the deputy
To voicemail Send-URL All calls are forwarded to the Voicemail
To mobile Send-URL All calls are forwarded to the mobile phone


Administration manual

The administration manual for EA_Cockpit with the OpenScape Desk Phone CP600 can be found here::


Documentation: pdf-en.png  Executive Assistant Cockpit Installation Guide

EA_Cockpit for OpenStage 60 and OpenScape Desk Phone IP 55G

E_A Cockpit is also supported on these phones via an XML application. The application allows to access the functions of EA_Cockpit menu-driven.

Dokumentation: pdf-de.png  EA Cockpit Bedienungsanleitung

Note: The E/A Cockpit page in German language contains also Training videos in German language for use with OpenStage 60 and OpenScape Desk Phone IP 55. Please switch to German language page if you are interested in watching those videos.

Other training videos