myPortal Smart

myPortal Smart screenshot

myPortal Smart is the PC desktop client for accessing the unified communication functions of the UC Smart solution within OpenScape Business.

Diffenrent skins are available to meet customer requiremnts regarding look and feel and handling.

myPortal Smart SW is part of OpenScape Business SW and bound to OpenScape Business SW version.

The following description refers to OpenScape Business V1. Deviations may occur for previous or subsequent versions of OpenScape Business

Overview

Features

Besides convenient dialing aids myPortal Smart gives easiest access to all UC smart functions, such as

Presence incl. status based announcements
Favorites incl. Call Status
Visual VoiceMail Control
VoiceMail to eMail Service
Ad Hoc Conferencing
Directory Access
Chat
Reminder
For Apple MAC OS & Windows

The user can be informed by e-mail if voice messages were received.
The UC Smart client configures itself to your desktop and is installable on all usual operating systems (Windows and Mac).

Prerequisites

Telecommunication systems

Platform

OpenScape Business V1R1 or higher

Supported Telephones

OpenStage HFA
OpenStage SIP
OpenScape Desk Phone IP 35G/55G SIP
OpenStage T
optiPoint 410 HFA
optiPoint 420 HFA
optiPoint 500
SIP phones from third parties that support 3PCC
Analog telephone
OpenScape Personal Edition HFA
OpenScape Personal Edition SIP
OpenScape Business Cordless
OpenScape Cordless IP
optiPoint WL2 professional HFA

PC Hardware

Within the following the minimum HW requirements are shown. However, it should be noted that the operating system, groupware and any additional software components in use in the customer environment may require considerably more powerful hardware.

Client PC

Windows Client PC

2 GHz CPU
RAM: 2 GB (Microsoft Windows XP: 1 GB) (Microsoft Windows 2003 Server: 1 GB)
100 Mbps LAN
XGA (1024x768) screen resolution, myPortal for Outlook: SVGA (800x600) screen resolution

MAC Client PC

Processor type: Intel Core 2 Duo 2 GHz
Memory: 2 GB 667 MHz DDR RAM

Terminal Server

The number of installable clients depends on the server performance and on the amount of available memory. If the server is also being used for other applications, their memory requirements must also be taken into account.

PC software

Please note
Support for the UC Smart client for Microsoft Windows XP and Microsoft Windows 2003 Server will end at the same time as the end of support for these products by Microsoft. The product will still be supported, but will no longer be tested in detail.

Desktop Operating Systems

Windows Client PCs

Microsoft Windows 8 (not RT)
Microsoft Windows 7
Microsoft Windows Vista
Microsoft Windows XP

MAC Client PCs

Apple MAC OS X 10.7.3 (Lion)
Apple MAC OS X 10.8.x (Mountain Lion)

Terminal Server Operating Systems

Microsoft Windows 2012, 2008 R2, 2008 and 2003 as Microsoft Terminal Server
Microsoft Windows 2008 R2, 2008 and 2003 as Citrix XenApp 5.0 or 6.0 Server

Application Software

Adobe AIR 3.6 for Windows / Mac OS X or later

Internet Browser

myPortal for Desktop can be used in combination with the following web browsers:

Microsoft Internet Explorer Version 10
Mozilla Firefox Version 19 or later

Licenses

A license is required for each user, who wants to use myPortal Smart.

Functional Boundaries and Limitations

Functional boundaries and limitation, which have to be considered for specific environments are described within the sales information, of the communication platform. The sales information is available within the Partner Portalof Unify.

Documentation

User manual

The user manual can be downloaded from:

Communication system via the Administration Portal
Customer Support Portal of Unify within the Internet
Partner Portal of Unify

Software Deployment

myPortal Smart is part of OpenScape Business SW image.
The system administrator can download the installation files from the Download Center of the communication system and can provide them to the users afterward by appropriate means.

Licensing

A license is required for every user for the operation of myPoprtal Smart.
For more details about licenses and license handling see also the sales information of the specific communication platform, which is available within the Partner Portal of Unify

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