myPortal for OpenStage

◄ Main Page |   myPortal web

myPortal web is the user interface for mobile employees who use a smartphone with a graphic user interface such as the Apple iPhone. myPortal web is controlled by the myPortal entry Web Services, no additional software needs to be installed on the smartphone to use this feature. The user interface, which is optimized for mobile use, offers the user the following functions:

Presence display, status setting and return date

The following presence statuses can be displayed:

• Office
• Meeting
• Sick
• Break
• Gone out
• Vacation
• Lunch
• Gone home

The currently set presence status is displayed in the main menu by the appropriate symbol and is visible to all other myPortal web and myPortal entry users. The call diversions associated with the presence status remain in place even after myPortal web is closed or the smartphone is switched off.

Connection control

Outgoing dialing

myPortal web lets you establish a connection and dial phone numbers directly from the web interface. Calls can be dialed via a dial-up keypad directly from the directories or from the voicemail journal. Phone numbers are entered in the same way as for outgoing calls from an internal telephone, namely with a prefix for dialing out. In addition, the canonical format is supported.

Redial function If you were not able to establish a connection, the redial function can be used to comfortably dial the phone number again.

Incoming calls Incoming calls are indicated according to the setting on the smartphone and are accepted using the normal smartphone operating steps.

Ending a call Existing calls can be ended using the normal smartphone operating procedure.

Optimal rate utilization

The callback or callthrough procedure offered by the HiPath communications system guarantees optimal utilization of existing communication rates.

Callback procedure

The callback procedure is primarily used for special rates or flat rates that apply when connecting the telecommunications system to the wireless network.

Call-through procedure

The call-through procedure, in contrast, uses the special rates of existing wireless contracts for dialing into the fixed network. On the myPortal web user interface, the user can individually set the dialing procedure that should be given preference.

One Number Service

If the outgoing calls are established via the communications system using the callback or call-through procedure, the called party sees the user phone number stored in the communications system rather than the smartphone number.

Access to Telephone directories

Independent of the smartphone contact directory, myPortal web offers the user three telephone directories with a search and dial function.

Internal phone book with presence status

The internal phone book contains all internal users of the HiPath communications system, including their current presence status.

Personal contacts

The personal contacts contain contact data entered via myPortal entry or imported from Microsoft Outlook. The personal contact data can store three different phone numbers in addition to the first and last name.

System phone book

All contacts entered as a speed dialing destination in the communications system are available in the system phone book. The dialing procedure set for using the One Number Service is used when dialing from the phone books.

Voicemail query and control

myPortal web displays the voicemails that arrived for the user in the communications platform. In the special voicemail menu, the number of voicemail messages is grouped by the number of new voice messages during the user's absence, the number of new voice messages and the number of messages that have already been listened to.

In addition to the playback function through a call of the voicemail on the smartphone, myPortal web provides additional control functions.

• Skip to the next message
• Skip to the previous message
• Delete
• Playback on a freely configurable (mobile) phone

During the voicemail playback, the phone number and name of the sender are displayed for each message, provided that this information is available.

Functional Boundaries and Limitations

Supported telephons

Currently following Smartphones are tested and released,

• Apple iPhone 3G
• Apple iPhoen 3 GS
• Apple iPhoen 4
• Nokia N97
• HTC Desire

Prerequisites

To use this application the myPortal entry Web Services must be reachable from the Internet.

Documentation

Feature Descriptions

•   myPortal entry Web Services Datasheet
•   myPortal entry Web Services Feature Description

User manual

•   myPortal Web

Licensing

A "Mobility Entry" licence has to be available within the telecommunication platform for every my Portal web user.

See also

• myPortal entry Web Services
• myPortal entry V3