Difference between revisions of "Executive/Assistant Cockpit"
The Wiki of Unify contains information on clients and devices, communications systems and unified communications. - Unify GmbH & Co. KG is a Trademark Licensee of Siemens AG.
| Line 129: | Line 129: | ||
| − | '''Documentation: {{File-DL| | + | '''Documentation: {{File-DL|Executive Assistant Cockpit Installation Guide|pdf|en}}''' |
= EA_Cockpit for OpenStage 60 and OpenScape Desk Phone IP 55G = | = EA_Cockpit for OpenStage 60 and OpenScape Desk Phone IP 55G = | ||
| Line 137: | Line 137: | ||
E_A Cockpit is also supported on these phones via an XML application. The application allows to access the functions of EA_Cockpit menu-driven. | E_A Cockpit is also supported on these phones via an XML application. The application allows to access the functions of EA_Cockpit menu-driven. | ||
| − | '''Dokumentation: {{File-DL| | + | '''Dokumentation: {{File-DL|EA Cockpit Bedienungsanleitung|pdf|de}}''' |
= Other training videos = | = Other training videos = | ||
Revision as of 12:39, 13 July 2017
Contents
EA Cockpit for OpenScape Desk Phone CP600
EA_Cockpit is implemented on the OpenScape Desk Phone CP600 phones via keys. The application is based on the known Boss-Secretary function of the OpenScape 4000.
The scenarios for a 1x1 are shown below. The configuration for larger scenarios is similar to the examples shown above.
|
|
| Executive | Assistance |
Standard assignment for an EA_Cockpit solution with n Executives and m Assistance:
Key assignment Executive:
| Key | Type | Function |
| Own line | Line Key | Status of your own line |
| Assistance [1..m] | DSS Key | Line monitoring for each Assistance |
| Immediate Ring | Send-URL | Sends all calls to the Executive |
| To assistance | Send-URL | All calls are forwarded to the Assistance |
| To voicemail | Send-URL | All calls are forwarded to Voicemail |
| To mobile | Send-URL | All calls are forwarded to the mobile phone |
| To Tel. Nr. | Send URL | All calls are forwarded to a preset telephone number |
Key assignment Assistance:
| Key | Type | Function |
| Own line | Line Key | Status of your own line |
| Executive [1..n] | DSS Key | Line monitoring for each Executive |
| Assistance [1..(m-1)] | DSS Key | Line monitoring for any other assistance |
| Immediate Ring [1..n] | Send-URL | Calls are passed to Executive [i] |
| To assistant [1..n] | Send-URL | Calls for Executive [i] are forwarded to the Assistant |
| At desk | Send-URL | Assistance is part of the Assistance group |
| Off desk | Send-URL | Assistance is not part of the Assistance group |
| To deputy (all) | Send-URL | All calls are forwarded to the deputy |
| To deputy (only Ex.) | Send-URL | Only calls for the Executive are forwarded to the deputy |
| To voicemail | Send-URL | All calls are forwarded to the Voicemail |
| To mobile | Send-URL | All calls are forwarded to the mobile phone |
Administration manual
The administration manual for EA_Cockpit with the OpenScape Desk Phone CP600 can be found here::
Documentation: 
Executive Assistant Cockpit Installation Guide
EA_Cockpit for OpenStage 60 and OpenScape Desk Phone IP 55G
E_A Cockpit is also supported on these phones via an XML application. The application allows to access the functions of EA_Cockpit menu-driven.
Dokumentation: 
EA Cockpit Bedienungsanleitung
