Difference between revisions of "myPortal for Mobile/Tablet"

Revision as of 07:50, 29 October 2013

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myPortal Mobile/Tablet screenshot

Overview

myPortal for Mobile/Tablet is the web-based user interface for mobile employees with smartphones and tablet PCs.Mobile workers thus have access to UC features such as presence or voice messages, no matter where and at what time they are on the road. The mobile device is thus fully integrated into the corporate communication. The cost of voice calls can be reduced on the mobile phone through a variety of dialing methods (callback, GSM or call-through), which can be set by the user

Features

The solution offers the following features:

• Directories
  • internal directory
  • External directory (UC Suite only)
  • System directory (Contains all speed-dial destinations of the communication system)
  • personal contacts (Contacts from the personal directory of myPortal for Desktop as well as Outlook contacts imported via the Personal Assistant).

• Favorites List
• Journal
  • All calls
  • Missed
  • Accepted
  • Inbound
  • Outbound

• Presence status
  • Office
  • CallMe (UC Suite only)
  • Meeting
  • Sick
  • Break
  • Gone Out
  • Vacation
  • Lunch
  • Gone Home
  • Do Not Disturb

• Status-based call forwarding

• Voicemail Journal (of the voicemail of the communication system)
  • Inbox
  • Played
  • Saved (only myPortal for Mobile with UC Smart)

• Several dial mode capabilities for cost optimization
  • Callback
  • Call Through
  • SIP

• SMS (not on every Mobile Phone or tablet PC)

• CTI Call Functions (Using the features of the communication system)
  • Associated Dialing ((only for Tablet PC)
  • Disconnect
  • Consultation
  • Alternate (Toggle/Connect)
  • Redirect (during an incoming call)
  • Transfer (during a call)
  • Conference (phone-controlled)

Please note:
myPortal for Mobile/Tablet in combination with UC Smart or UC Suite offer some different features depending on the capabilities of the underlying UC solution.

Prerequisites

myPortal for Mobile

myPortal for Mobbile Tablet is optimized for presentation on Apple's iPhone but can also be used with several other devices. Depending on which device and operating system is used, the ease of use or function may be affected. The following minimum requirements apply for smartphones:

• Touch screen (recommended for ease of use)
• Display resolution of at least 240 * 320 pixels
• Internet Access
• Web browser with JavaScript enabled

myPortal for Tablet myPortal for Mobile/Tablet PC is optimized for presentation on Apple's iPad and can also be used with several other tablet PCs. Depending on which device and operating system is used, the ease of use or function may be affected. The following requirements apply:

• Touch screen (recommended for ease of use)
• Display resolution of at least 800 * 480 pixels. Recommended resolution: at least 1024 * 600 pixels
• Internet access
• Web browser with JavaScript enabled

Mobile Network

• Support for the simultaneous transmission of voice and data through mobile phones and the mobile network
• 3G data connection, for example, EDGE, UMTS, HSDPA (recommended for smooth service). GPRS can lead to slow page rendering. Alternatively: a pure WLAN connection with a SIP client for telephony.
• Flat rate data plan (recommended for cost reasons), since data volumes of several 100 MB per month may be involved, depending on usage.