Difference between revisions of "Executive/Assistant Cockpit"
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| align=center style="border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Executive | | align=center style="border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Executive | ||
| − | | align=center style="border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | | + | | align=center style="border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Assistant |
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| − | Standard assignment for an EA_Cockpit solution with n Executives and m | + | Standard assignment for an EA_Cockpit solution with n Executives and m Assistant: |
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| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Assistant [1..m] | | style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Assistant [1..m] | ||
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | DSS Key | | style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | DSS Key | ||
| − | | style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Line monitoring for each | + | | style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Line monitoring for each Assistant |
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| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Immediate Ring | | style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Immediate Ring | ||
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| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Sends all calls to the Executive | | style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Sends all calls to the Executive | ||
|- | |- | ||
| − | | style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | To | + | | style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | To assistant |
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL | | style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL | ||
| − | | style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | All calls are forwarded to the | + | | style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | All calls are forwarded to the assistant |
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| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | To voicemail | | style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | To voicemail | ||
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL | | style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL | ||
| − | | style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | All calls are forwarded to | + | | style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | All calls are forwarded to voicemail |
|- | |- | ||
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | To mobile | | style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | To mobile | ||
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| − | == Key assignment | + | == Key assignment Assistant: == |
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| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Line monitoring for each Executive | | style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Line monitoring for each Executive | ||
|- | |- | ||
| − | | style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | | + | | style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Assistant [1..(m-1)] |
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | DSS Key | | style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | DSS Key | ||
| − | | style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Line monitoring for any other | + | | style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Line monitoring for any other assistant |
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| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Immediate Ring [1..n] | | style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Immediate Ring [1..n] | ||
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| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | To assistant [1..n] | | style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | To assistant [1..n] | ||
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL | | style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL | ||
| − | | style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Calls for Executive [i] are forwarded to the | + | | style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Calls for Executive [i] are forwarded to the assistant |
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| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | At desk | | style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | At desk | ||
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL | | style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL | ||
| − | | style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | | + | | style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Assistant is part of the Assistant group |
|- | |- | ||
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Off desk | | style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Off desk | ||
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL | | style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL | ||
| − | | style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | | + | | style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Assistant is not part of the Assistant group |
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| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | To deputy (all) | | style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | To deputy (all) | ||
Revision as of 14:06, 13 July 2017
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Contents
EA Cockpit for OpenScape Desk Phone CP600
EA_Cockpit is implemented on the OpenScape Desk Phone CP600 phones via keys. The application is based on the known Boss-Secretary function of the OpenScape 4000.
The scenarios for a 1x1 are shown below. The configuration for larger scenarios is similar to the examples shown above.
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| Executive | Assistant |
Standard assignment for an EA_Cockpit solution with n Executives and m Assistant:
Key assignment Executive:
| Key | Type | Function |
| Own line | Line Key | Status of your own line |
| Assistant [1..m] | DSS Key | Line monitoring for each Assistant |
| Immediate Ring | Send-URL | Sends all calls to the Executive |
| To assistant | Send-URL | All calls are forwarded to the assistant |
| To voicemail | Send-URL | All calls are forwarded to voicemail |
| To mobile | Send-URL | All calls are forwarded to the mobile phone |
| To Tel. Nr. | Send URL | All calls are forwarded to a preset telephone number |
Key assignment Assistant:
| Key | Type | Function |
| Own line | Line Key | Status of your own line |
| Executive [1..n] | DSS Key | Line monitoring for each Executive |
| Assistant [1..(m-1)] | DSS Key | Line monitoring for any other assistant |
| Immediate Ring [1..n] | Send-URL | Calls are passed to Executive [i] |
| To assistant [1..n] | Send-URL | Calls for Executive [i] are forwarded to the assistant |
| At desk | Send-URL | Assistant is part of the Assistant group |
| Off desk | Send-URL | Assistant is not part of the Assistant group |
| To deputy (all) | Send-URL | All calls are forwarded to the deputy |
| To deputy (only Ex.) | Send-URL | Only calls for the Executive are forwarded to the deputy |
| To voicemail | Send-URL | All calls are forwarded to the Voicemail |
| To mobile | Send-URL | All calls are forwarded to the mobile phone |
Administration manual
The administration manual for EA_Cockpit with the OpenScape Desk Phone CP600 can be found here::
Documentation: 
Executive Assistant Cockpit Installation Guide
EA_Cockpit for OpenStage 60 and OpenScape Desk Phone IP 55G
E_A Cockpit is also supported on these phones via an XML application. The application allows to access the functions of EA_Cockpit menu-driven.
Dokumentation: 
EA Cockpit Bedienungsanleitung
Note: The E/A Cockpit page in German language contains also Training videos in German language for use with OpenStage 60 and OpenScape Desk Phone IP 55. Please switch to German language page if you are interested in watching those videos.
