Difference between revisions of "myPortal for Mobile/Tablet"

Latest revision as of 08:17, 29 October 2013

You are here:

Home  Unified Communications  OpenScape Business  myPortal for Mobile/Tablet

myPortal Mobile/Tablet screenshot

Overview

myPortal for Mobile integrates mobile phones into the communication system. This enables subscribers to access unified communications features analogously to myPortal for Desktop and myPortal for Outlook via the web browser of the mobile phone. With myPortal for Mobile, the UC client of OpenScape Business is controlled via a web application in the web browser of the mobile phone. myPortal for Mobile provides access to unified communications features such as the presence status, directories and journals. myPortal for Mobile can be used on both pure GSM mobile phones and dual-mode phones. myPortal for Mobile can be used in combination with a smartphone/fixed-network phone or only with a smartphone.

myPortal for Tablet is the web-based user interface for mobile employees with tablet PCs.Mobile workers thus have access to UC features such as presence or voice messages, no matter where and at what time they are on the road. The tablet PC is thus fully integrated into the corporate communication.

Features

The solution offers the following features:

• Directories
  • internal directory
  • External directory (UC Suite only)
  • System directory (Contains all speed-dial destinations of the communication system)
  • personal contacts (Contacts from the personal directory of myPortal for Desktop as well as Outlook contacts imported via the Personal Assistant).

• Favorites List
• Journal
  • All calls
  • Missed
  • Accepted
  • Inbound
  • Outbound

• Presence status
  • Office
  • CallMe (UC Suite only)
  • Meeting
  • Sick
  • Break
  • Gone Out
  • Vacation
  • Lunch
  • Gone Home
  • Do Not Disturb

• Status-based call forwarding

• Voicemail Journal (of the voicemail of the communication system)
  • Inbox
  • Played
  • Saved (only myPortal for Mobile with UC Smart)

• Several dial mode capabilities for cost optimization
  • Callback
  • Call Through
  • SIP

• SMS (not on every Mobile Phone or tablet PC)

• CTI functions during the call (Using the features of the communication system)

• • Disconnect
  • Consultation
  • Alternate (Toggle/Connect)
  • Redirect (during an incoming call)
  • Transfer (during a call)
  • Conference (phone-controlled)

• Associated Dialing ((only for Tablet PC)

Please note:
myPortal for Mobile/Tablet in combination with UC Smart or UC Suite offer some different features depending on the capabilities of the underlying UC solution.

Prerequisites

myPortal for Mobile

myPortal for Mobbile Tablet is optimized for presentation on Apple's iPhone but can also be used with several other devices. Depending on which device and operating system is used, the ease of use or function may be affected. The following minimum requirements apply for smartphones:

• Touch screen (recommended for ease of use)
• Display resolution of at least 240 * 320 pixels
• Internet Access
• Web browser with JavaScript enabled

myPortal for Tablet myPortal for Mobile/Tablet PC is optimized for presentation on Apple's iPad and can also be used with several other tablet PCs. Depending on which device and operating system is used, the ease of use or function may be affected. The following requirements apply:

• Touch screen (recommended for ease of use)
• Display resolution of at least 800 * 480 pixels. Recommended resolution: at least 1024 * 600 pixels
• Internet access
• Web browser with JavaScript enabled

Mobile Network

• Support for the simultaneous transmission of voice and data through mobile phones and the mobile network
• 3G data connection, for example, EDGE, UMTS, HSDPA (recommended for smooth service). GPRS can lead to slow page rendering. Alternatively: a pure WLAN connection with a SIP client for telephony.
• Flat rate data plan (recommended for cost reasons), since data volumes of several 100 MB per month may be involved, depending on usage.