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Difference between revisions of "OpenScape Desk Phone CP HFA Release Notes"

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(→‎OpenScape CP HFA V1R1 (CP200/205/400/600 support))
(→‎OpenScape CP HFA V1R3 (CP100/200/205/400/600(E) support))
 
(11 intermediate revisions by the same user not shown)
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−
== OpenScape CP HFA V1R0 ==
+
 
−
=== General information V1R0 (CP200 Support only) ===
+
 
 +
== OpenScape CP HFA V1R3 (CP100/200/205/400/600(E) support) ==
 +
=== General information V1R3  ===
  
 
'''What’s New?'''
 
'''What’s New?'''
 +
 +
{| class="wikitable sortable"
 +
! Area
 +
! Summary
 +
! Since Version
 +
! Phone Type
 +
|-
 +
|UC Journal
 +
(OSBiz Only)
 +
|Functionality has been added that the phone can download the Conversation List from the OSBiz UC Server.
 +
|V1 R3.9.0
 +
|CP 400/600
 +
|-
 +
|UC Voicemail
 +
(OSBiz Only)
 +
|Functionality has been added that the phone will display the information about stored voice messages on the
 +
Voicemail system directly associated to the related Conversation. Please note that this functionality is ONLY
 +
available with UC Journal (see above) activated.
 +
|V1 R3.9.0
 +
|CP400/600
 +
|-
 +
|Bluetooth Keyboard
 +
|BT keyboard can be paired with phone in User section under “Paired Devices”
 +
Use cases: <br>
 +
Text Input for all input fields eg. Search and key programming <br>
 +
Navigation <br>
 +
Dial (While phone is Idle, pressing number keys on keyboard initiate dialing)<br>
 +
Note: Following Keyboard layouts are supported: EN (US), EN (GB), DE, FR, IT, CZ, ES, CH (DE), CH (FR)<br>
 +
Layout can be configured in the User settings for Bluetooth
 +
 +
|V1 R3.9.0
 +
|CP600
 +
|-
 +
|Customer logo
 +
|A customer logo can be uploaded to the device. Following properties of the files are supported:<br>
 +
CP600 PNG image 24-bit with alpha Resolution 220 x 70<br>
 +
CP400 BMP image format Resolution 112 x 32
 +
|V1 R3.9.0
 +
|CP400/600(E)
 +
|-
 +
|BT: Audio gateway function
 +
|The CP600 terminal device can be used as a "hands-free unit”
 +
Functionality depends System Support (Planned for OSBiz with V2 R6.2.0, OS4k later)
 +
|V1 R3.9.0
 +
|CP600
 +
|-
 +
|User "usage" analytics
 +
|Diagnostic information includes now information about total calls made and received.
 +
|V1 R3.9.0
 +
|CP400/600(E)
 +
|-
 +
|Number Type indication
 +
|Indicate which number type a call event involved (Mobile, Home ect.)
 +
|V1 R3.9.0
 +
|CP400/600(E)
 +
|-
 +
|WEB server
 +
|Possible to disable TLS 1.0/1.1 for WBM
 +
|V1 R3.9.0
 +
|All
 +
|-
 +
|Remote monitor
 +
|Added notification icons for Remote diagnostic access (SSH, HPT or Remote Trace)
 +
|V1 R3.9.0
 +
|CP400/600(E)
 +
|-
 +
|User data reset
 +
|Reset user data using DLS (but keep 802.1x data)
 +
|V1 R3.9.0
 +
|All
 +
|-
 +
|Bluetooth FPK
 +
|Added possibility to configure a BT Remote button to trigger a configured FPK (done in the Configuration option menu for the paired device).
 +
|V1 R3.9.0
 +
|CP600
 +
|-
 +
|Conversation List
 +
|Added functionality to filter the Conversation list. Accessed in the Conversation List top line option (Filtered Conversation view). Use the "Filter" action on top shortcut key. This key is used to switch between conversation filter types.
 +
|V1 R3.9.0
 +
|CP400/600(E)
 +
|-
 +
|Mute active ringer
 +
|While the Phone is ringing the currently active ringer can be muted with a “longpress” (more than 1 second but less than 2 seconds) of the * Key. The Ringer will only be muted for the current call. Following calls will ring as
 +
normal. Press and Hold for longer than 2 seconds will result in a Ringer Mode change just like it does while the phone is not ringing. An muted ringer can NOT be restarted.
 +
|V1 R3.10.0
 +
|CP400/600(E)
 +
|-
 +
|
 +
|<big>'''Following Features are considered Beta and Feedback would be appreciated'''
 +
|V1 R3.12.0
 +
|
 +
|-
 +
|Cancel option
 +
|Cancel option is now on top row for any prompt that requires user input in order to get a consistent UI over all prompts.
 +
|V1 R3.12.0
 +
|CP400/600(E)
 +
|-
 +
|Call forwarding screen layout
 +
|Forwarding type text is moved as much right as possible in front of Action text, to minimize Forwarding type text truncation.
 +
|V1 R3.12.0
 +
|CP400/600(E)
 +
|-
 +
|SDES for HFA
 +
|For interoperability reasons in mixed scenarios, where HFA phones are in one environment with SIP phones and other clients, direct SDES support on HFA removes the need of using different key mechanisms and allows direct payload between all devices. Please note that this is only supported by SWYX servers currently.
 +
|V1 R3.12.0
 +
|All
 +
|-
 +
|Canonical numbers
 +
|Provides consistent information about call parties that were involved in my call. The full canonical form of a number is now shown on all screens (Incoming/Outgoing and Connected call screens).
 +
|V1 R3.12.0
 +
|CP400/600(E)
 +
|-
 +
|Bluetooth
 +
|Gives an indication of the battery level for the paired BT device so that the user knows when to charge the battery. This does require the headset to report the correct battery status.
 +
|V1 R3.12.0
 +
|CP600
 +
|-
 +
|Canonical Dial Lookup table
 +
|Increases the support for items Canonical-lookup-local-code & Canonical-lookup-international-code from 50 entries to 150 entries in order to handle complex numbering environments. WBM and Local admin of the device will show and allow to editing the same number as previously (5) but via DLS it is now possible to add 150 instead of 50 entries.
 +
|V1 R3.12.0
 +
|CP400/600(E)
 +
|-
 +
|Limited user menu
 +
|Present a simplified menu tree with selected items in order to control/adjust basic phone settings without password.
 +
Option has to be configured from Admin → System → Features → Configuration → "Telephony settings"
 +
If set to true, additional tree node "Telephony settings" is added to Settings tree and will be accessible without password, it will contain following items:
 +
Audio (from User settings)
 +
  Volumes
 +
  Settings
 +
Display (from User settings → Phone)
 +
|V1 R3.12.0
 +
|CP400/600(E)
 +
|-
 +
|Texts/Icons
 +
|Display more useful information on favourites, presence and conversations screens. Avoid unnecessary overlapping of names for contacts, features, groups etc. which can be longer as the available space on display.
 +
|V1 R3.12.0
 +
|CP400/600(E)
 +
|-
 +
|Bluetooth
 +
|Display temperature and other parameters measured by Bluetooth temperature sensor on the phone screen.
 +
|V1 R3.12.0
 +
|CP600
 +
|-
 +
|Conversation list
 +
|A highlighted conversation will now display the Number that would be dialled, which could be the last dialled number or the last incoming number stored for this conversation. The number is displayed after the Conversation was highlighted for ~1s.
 +
For search results, for example from System Phonebook (OSBiz), LDAP or Contacts without Call history, the default number that would be dialled on OK or FP-key press will be shown directly.
 +
|V1 R3.12.0
 +
|CP400/600(E)
 +
|-
 +
|Bluetooth
 +
|CP600 is capable to play the headset role for a mobile phone in order to control incoming calls via Bluetooth. A pending BT call when busy in an active HFA call will be now also indicated and can be parked/ignored. The user is therefor no longer required to switch devices to handle this Bluetooth Call.
 +
|V1 R3.12.0
 +
|CP600
 +
|-
 +
|Emergency ringer
 +
|Calls signalled from System as an Emergency Call will now be acoustically signalled even in case the Phone is set to Ringer OFF via “longpress” of * (CP400/600(E)).
 +
|V1 R3.12.0
 +
|CP400/600(E)
 +
|-
 +
|Emergency ringer
 +
|For OsBiz a new Ringer type "Emergency ringer" is now available on Distinctive ringing pages. In order to prevent the User from disabling the Emergency ringer, by configuring a silent ringer file the setting for the user entry is set as read only.
 +
|V1 R3.12.0
 +
|CP400/600(E)
 +
|-
 +
|}
 +
 +
=== V1 R3.12.0 ===
 +
'''Fixed Bugs'''
 +
 +
This section lists issues that have been resolved or closed for the OpenScape Desk Phone CP HFA V1R3 product.
  
 
{| {{DefaultTable}}
 
{| {{DefaultTable}}
 +
! ID
 +
! Summary
 +
|-
 +
| NA16511751
 +
| Generating DTMF tones from HFA CP devices has problems with V1 R3.10
 +
|-
 +
| NA16495030
 +
| Long delay if calls that were forwarded to voicemail are ended
 +
|-
 +
| NA16482989
 +
| Several seconds delay on answering of Incoming calls
 +
|-
 +
| NA16472525
 +
| Call waiting call in Conversation list even while IDLE
 +
|-
 +
| NA16465106
 +
| Display of the HH:MM are jumped each second
 +
|-
 +
| NA16463742
 +
| Switch between Loudspeaker and Handset takes several seconds
 +
|-
 +
| NA16441606
 +
| CP600: "Page" in favorites menu is not display correct in some languages
 +
|-
 +
| NA16321698
 +
| Low Priority Text isn't fully displayed
 +
|-
 +
| NA16312071
 +
| No more Audio Connection via Bluetooth
 +
|-
 +
|}
 +
 +
=== V1 R3.10.0 ===
 +
'''Fixed Bugs'''
 +
 +
This section lists issues that have been resolved or closed for the OpenScape Desk Phone CP HFA V1R3 product.
 +
 +
{| {{DefaultTable}}
 +
! ID
 +
! Summary
 +
|-
 +
| NA16406460
 +
| First character(s) are cutted of during callback
 +
|-
 +
| NA16394791
 +
| "Number" for Unknown number is shown as "NoNumberProvided"
 +
|-
 +
| NA16370121
 +
| Several seconds delay on answering of Incoming calls
 +
|-
 +
| NA16365405
 +
| Payload-error when pickup calls on IP devices with activated DMC and activated SPE
 +
|-
 +
|}
 +
 +
 +
=== V1 R3.9.0 ===
 +
'''Fixed Bugs'''
 +
 +
This section lists issues that have been resolved or closed for the OpenScape Desk Phone CP HFA V1R3 product.
 +
 +
{| {{DefaultTable}}
 +
! ID
 +
! Summary
 +
|-
 +
| NA16316684
 +
| Wrong presence state set ("DND") when settings "At Home"
 +
|-
 +
| NA16321698
 +
| Low Priority Text isn’t fully displayed
 +
|-
 +
| NA16327774
 +
| Disabled User password causes navigation problems
 +
|-
 +
| NA16334015
 +
| Crash during Call
 +
|-
 +
|NA16325258
 +
|Remove Transfer Toast message on OS4k
 +
|-
 +
|NA16336518
 +
|No display of AP Emergency mode text on the CP device display
 +
|-
 +
|NA16421146
 +
|Can't save key programming destination for CP20X HFA @OS4k
 +
|-
 +
|NA16390932
 +
|Feature "Disable local lock" should be administrable via DLS.
 +
|-
 +
|NA16392312
 +
|Hanging active call stays in conversations
 +
|-
 +
|NA16370699
 +
|Phone displays "duplicateSearchIgnored" as name
 +
|-
 +
|NA16321622
 +
|Unable to mark a Conversation as read if it has same name as another one
 +
|-
 +
|NA16312071
 +
|No more Audio Connection via Bluetooth
 +
|-
 +
|NA16259645
 +
|Stimulus Message for DTMF can't be discarded
 +
|-
 +
|}
 +
 +
== OpenScape CP HFA V1R2 (CP100/200/205/400/600(E) support) no longer supported please upgrade to latest version ==
 +
=== General information V1R2  ===
 +
 +
'''What’s New?'''
 +
 +
{| class="wikitable sortable"
 
! Area
 
! Area
 
! Summary
 
! Summary
 +
! Since Version
 +
! Phone Type
 +
|-
 +
|WBM
 +
|Browser based file upload and delete of those for users.
 +
|V1 R2.4.0
 +
|CP 400/600
 +
|-
 +
|Search
 +
|Search can now be activated while Off Hook or in Consultation if no digits are entered in Dialler
 +
|V1 R2.4.0
 +
|CP400/600
 +
|-
 +
|Conversation List
 +
|Contact data Update Sources: Administrators can now configure if and from what sources an already locally stored Conversation is updated with
 +
current data. In default state the Phone will always attempt to update the data from the following sources, if
 +
configured, in that order:
 +
 +
LDAP, System Phonebook/UC Directory (at OSBiz), Signalling Protocol.
 +
If at least one Update source is configured only the configured Update sources are checked for the initial lookup.
 +
This is not an error but expected as further calls to/from that number would update the Contact information with the data from the Update source anyway.
 +
For example a configured LDAP server will not be used for Reverse name lookup on incoming call if LDAP is not a configured update source. A manual search will still search in LDAP directory.
 +
 +
After switching all sources to OFF the phone will only do an initial lookup, for not yet stored numbers, on any configured lookup directories, priority as above, but following calls to and from that number will use the local
 +
stored data without any update (as previously).
 +
 +
Configuration via DLS, Local and WBM is possible.
 +
|V1 R2.7.0
 +
|CP400/600(E)
 +
|-
 +
|Canonical Dial Settings
 +
|Improved handling with new parameter that in case the number received/dialled starts with the configured country code, but is a Local area code.
 +
Configure option “Expect dial number”
 +
|V1 R2.7.0
 +
|CP400/600(E)
 +
|-
 +
|CP600E
 +
|Added support of CP600E Hardware variant (CP600 with Black and White Display and without Bluetooth)
 +
|V1 R2.7.0
 +
|CP600E
 +
|-
 +
|CP100
 +
|Added support of CP100 Hardware variant
 +
|V1 R2.8.0
 +
|CP100
 +
|-
 +
|FPK on Idle Screen
 +
|On CP600 HFA it is now possible to configure the device to display the first 5 FPKs from the Favourites Screen
 +
instead of the Idle System Menu.
 +
(User Settings - Phone - Display - Idle Menu Mode - Favourites + Menu)
 +
Those Keys do not display the UC Status icons or Pictures on Idle Screen.
 +
To access the Idle Menu the Menu Key needs to be pressed.
 +
|V1 R2.10.0
 +
|CP600(E)
 +
|}
 +
 +
=== V1 R2.4.0 ===
 +
'''Fixed Bugs'''
 +
 +
This section lists issues that have been resolved or closed with the OpenScape Desk Phone CP HFA V1R2.4.0 version
 +
 +
{| {{DefaultTable}}
 +
! Summary
 +
|-
 +
|No Indication about Redirecting number in case of Recall while Busy
 +
|-
 +
|Not able to set 0.0.0.0 as NTP address via DLS
 +
|-
 +
|CP200: Handsfree speakers are not loud enough
 +
|-
 +
|Text for User settings and Administrator settings are no longer translated to used language
 +
|-
 +
|Missed Calls are not showing up in Conversation until Call has ended
 +
|-
 +
|Crash of CP400 once a day
 +
|-
 +
|Missed call CP 400/600 HFA for answered Group Call
 +
|-
 +
|Slow performance of phone with great conversation list
 +
|-
 +
|CP600 DTB or XML Phone Services: Switching away from Dialog screen because "Waiting"
 +
|-
 +
|Idle Screen "Screen Type" not send to DLS
 +
|-
 +
|Wrong entries in conversations list with group call at OsBiz
 +
|-
 +
|Unable to Return to Held call if Held Call was transferred
 +
|-
 +
|Mix of Names in case of Call is forwarded
 +
|-
 +
|DLS API is always showing a key module connected to Desk Phone CP400 and CP600
 +
|-
 +
|LED for FPK goes on if Long press Key programming is attempted
 +
|-
 +
|}
 +
 +
=== V1 R2.7.0 ===
 +
'''Fixed Bugs'''
 +
 +
This section lists issues that have been resolved or closed with the OpenScape Desk Phone CP HFA V1R2.7.0 version
 +
 +
{| {{DefaultTable}}
 +
! Summary
 +
|-
 +
|No audio preview for Pattern (ringer selection)
 +
|-
 +
|Phone crashes after a few days of usage
 +
|-
 +
|Wrong Canonical Conversion in case of number received which starts with country code
 +
|-
 +
|Delete option missing for Conversations afterWSI connection was dropped for short time
 +
|-
 +
|Wrong Indication about Recall while Busy
 +
|-
 +
|Overlapping Text (Dutch) in Dialling in Progress Screen
 +
|-
 +
|Forwarded Calls to a Group
 +
|-
 +
|CP HFA show Popup message that Call has ended when put on Hold
 +
|-
 +
|Phone show still connected call after transfer of Anonymous user has ended
 +
|-
 +
|Several Security Fixes
 +
|}
 +
 +
=== V1 R2.8.0 ===
 +
'''Fixed Bugs'''
 +
 +
This section lists issues that have been resolved or closed with the OpenScape Desk Phone CP HFA V1R2.8.0 version
 +
 +
{| {{DefaultTable}}
 +
! Summary
 +
|-
 +
|After update to V1 R2.7.0 no logon to the Openscape Business Attendant possible
 +
|-
 +
|Temp. lookup result stored in Conversation List for transferred call
 +
|-
 +
|Mixed up Contact data when receiving two Group Calls from different numbers while busy
 +
|-
 +
|Pressed Keypad Keys are showing up twice
 +
|-
 +
|CP600 headset (Plantronics Voyager Legend) often disconnects and unable to reconnect
 +
|-
 +
|Search field entry is doubled
 +
|-
 +
|Phone remains in Incoming Call Screen after Call is accepted
 +
|-
 +
|System provided name not displayed for Unknown number in ringing state
 +
|-
 +
|Missed Call for answered Group Calls in case of Anonymous caller in Conv. List
 +
|-
 +
|}
 +
 +
=== V1 R2.10.0 ===
 +
'''Fixed Bugs'''
 +
 +
This section lists issues that have been resolved or closed with the OpenScape Desk Phone CP HFA V1R2.10.0 version
 +
 +
{| {{DefaultTable}}
 +
! Summary
 +
|-
 +
|Wrong time format in presence on phones
 +
|-
 +
|CP100 Crashes on Language Change
 +
|-
 +
|Multiple phone crashes multiple times
 +
|-
 +
|CP600 addon doesn't work after switchover
 +
|-
 +
|Search does not display all results directly
 +
|-
 +
|Digits are lost when doing a fast dialling from Idle screen
 +
|-
 +
|Conversation screen shows old conversations as Active although the phone is idle
 +
|-
 +
|Wrong Translated text (previous language) shown after Delete all Conversations
 +
|-
 +
|If rapidly delete the entries the phone reboots itself
 +
|-
 +
|CP100 Possible to configure Headset Socket configuration in WBM
 +
|-
 +
|Dialled External Call is mapped to the wrong Contact data
 +
|-
 +
|Start of Ringer and switch of Call Screens delayed
 +
|-
 +
|Crash of Phone
 +
|-
 +
|No Connected Call Menu after Call Pickup via Access code
 +
|-
 +
|Security Log Upload for CP HFA implemented but not configurable
 +
|-
 +
|CP20X Chinese Character for Weekday is cut off
 +
|-
 +
|Phone Crash on Incoming Call
 
|-
 
|-
−
|Password Policy
 
−
|Several Security Policy settings for the User and Admin passwords can be set, for example required length and Expiry period.
 
 
|}
 
|}
  
−
=== V1 R0.6.0 ===
+
=== V1 R2.11.0 ===
 
'''Fixed Bugs'''
 
'''Fixed Bugs'''
  
−
This section lists issues that have been resolved or closed for the OpenScape Desk Phone CP HFA V1R0 product.
+
This section lists issues that have been resolved or closed with the OpenScape Desk Phone CP HFA V1R2.10.0 version
  
 
{| {{DefaultTable}}
 
{| {{DefaultTable}}
−
! ID
 
 
! Summary
 
! Summary
 
|-
 
|-
−
|  
+
|Domain Name in IP address of System Gateway is cut if the text is long
−
|CallBridge:Restart of CP200 after conference is ended
+
|-
 +
|Voice Connection to original party is dropped if Consult Call is not answered
 +
|-
 +
|Stuck active calls in Conversation List after transfer
 
|-
 
|-
−
|
+
|Stimulus Message for DTMF can't be discarded
−
|CallBridge:No indication that the system is restarted and no actions possible after reconnection
 
 
|-
 
|-
−
|
+
|CP600 stuck in ignored call waiting screen
−
|CallBridge:Device restart is needed after user password is changed
 
 
|-
 
|-
−
|
+
|Lost conversation list focus
−
|Cancel mobility password cannot be configured via WBM
 
 
|-
 
|-
−
|
+
|Key Module LED does not stay active for Shift Key
−
|There is no mobility indication icon and reg. number in DLS
 
 
|-
 
|-
−
|
+
|Crash of device after editing LDAP retrieved contact
−
|Change System Type String to be more generic
 
 
|-
 
|-
 
|}
 
|}
  
−
== OpenScape CP HFA V1R1 (CP200/205/400/600 support) ==
+
 
 +
== OpenScape CP HFA V1R1 (CP200/205/400/600 support) no longer supported please upgrade to latest version ==
 
=== General information V1R1  ===
 
=== General information V1R1  ===
  
 
'''What’s New?'''
 
'''What’s New?'''
  
−
{| {{DefaultTable}}
+
{| class="wikitable sortable"
 
! Area
 
! Area
 
! Summary
 
! Summary
 
! Since Version
 
! Since Version
 
! Phone Type
 
! Phone Type
 +
|-
 +
| EULA Information
 +
| EULA License Information available in Web Based management.
 +
| V1 R1.13.0
 +
| All
 
|-
 
|-
 
| CP205
 
| CP205
Line 130: Line 609:
 
|-
 
|-
 
|Group Call Log (OSBiz)
 
|Group Call Log (OSBiz)
−
|Missed Group Calls are part of the Conversation List. They are sorted based on Timestamp but instead of displaying the timestamp the phone will display the Group Name that was called. To view the time the Conversation Details need to be opened.
+
|Missed Group Calls are part of the Conversation List. They are sorted based on Timestamp but instead of displaying the timestamp the phone will display the Group Name that was called. To view the time the Conversation Details need to be opened. <br>
−
Delete of Group Call on a specific device is already signalled from phone to system but currently the other group members are not informed from system about this action.
+
'''OSBiz Versions prior to V2 R4:''' <br>
 +
Delete of Group Call on a specific device is already signalled from phone to system but currently the other group members are not informed from system about this action. <br>
 +
'''This is solved in OSBiz V2 R4 versions.'''
 
| V1 R1.9.0
 
| V1 R1.9.0
 
| CP400/600
 
| CP400/600
Line 233: Line 714:
 
| NA15589390
 
| NA15589390
 
| LDAP Address 2 and Role are missing from Contact's details
 
| LDAP Address 2 and Role are missing from Contact's details
 +
|-
 +
|}
 +
 +
=== V1 R1.13.0 ===
 +
'''Fixed Bugs'''
 +
 +
This section lists issues that have been resolved or closed for the OpenScape Desk Phone CP HFA V1R1 product.
 +
 +
{| {{DefaultTable}}
 +
! Summary
 +
|-
 +
| Several Security and Stability Fixes
 +
|-
 +
|EULA License information available in Web Based management
 +
|}
 +
 +
=== V1 R1.15.0 ===
 +
'''Fixed Bugs'''
 +
 +
This section lists issues that have been resolved or closed for the OpenScape Desk Phone CP HFA V1R1 product.
 +
 +
{| {{DefaultTable}}
 +
! Summary
 +
|-
 +
| Unable to Return to Held call if Held Call was transferred (partially fixed for internal calls, fix for external calls pending)
 +
|-
 +
|Notification tone played on OpenScape 4000 is Ringer is set to HiPath Ringer Mode
 +
|}
 +
 +
 +
=== V1 R1.16.0 ===
 +
'''Fixed Bugs'''
 +
 +
This section lists issues that have been resolved or closed for the OpenScape Desk Phone CP HFA V1R1 product.
 +
 +
{| {{DefaultTable}}
 +
! Summary
 +
|-
 +
| Unable to Return to Held call if Held Call was transferred
 +
|-
 +
| Crash of CP600 V1 R1.13.0
 +
|-
 +
| CP400 - Chinese/Japanese/Korean language setting: wrong font used for numbers
 +
|-
 +
| CP400/600 DTB or XML Phone Services: Not shown correctly in Dialog screen
 +
'''Please note that this does require OpenScape 4000 V8 R1.19.9!'''
 +
|-
 +
| Idle Screen Type not send to DLS
 +
|-
 +
| Mix of Names in case of Call is forwarded
 +
|-
 +
| DLS API is always showing a key module connected to Desk Phone CP400 and CP600
 +
|-
 +
| System Phonebook not available without UC configuration (Requires current V2 R4 of OSBiz)
 +
|}
 +
 +
 +
== OpenScape CP HFA V1R0 no longer supported please upgrade to latest version ==
 +
=== General information V1R0 (CP200 Support only) ===
 +
 +
'''What’s New?'''
 +
 +
{| {{DefaultTable}}
 +
! Area
 +
! Summary
 +
|-
 +
|Password Policy
 +
|Several Security Policy settings for the User and Admin passwords can be set, for example required length and Expiry period.
 +
|}
 +
 +
=== V1 R0.6.0 ===
 +
'''Fixed Bugs'''
 +
 +
This section lists issues that have been resolved or closed for the OpenScape Desk Phone CP HFA V1R0 product.
 +
 +
{| {{DefaultTable}}
 +
! ID
 +
! Summary
 +
|-
 +
|
 +
|CallBridge:Restart of CP200 after conference is ended
 +
|-
 +
|
 +
|CallBridge:No indication that the system is restarted and no actions possible after reconnection
 +
|-
 +
|
 +
|CallBridge:Device restart is needed after user password is changed
 +
|-
 +
|
 +
|Cancel mobility password cannot be configured via WBM
 +
|-
 +
|
 +
|There is no mobility indication icon and reg. number in DLS
 +
|-
 +
|
 +
|Change System Type String to be more generic
 
|-
 
|-
 
|}
 
|}

Latest revision as of 11:02, 17 October 2019


OpenScape CP HFA V1R3 (CP100/200/205/400/600(E) support)

General information V1R3

What’s New?

Area Summary Since Version Phone Type
UC Journal

(OSBiz Only)

Functionality has been added that the phone can download the Conversation List from the OSBiz UC Server. V1 R3.9.0 CP 400/600
UC Voicemail

(OSBiz Only)

Functionality has been added that the phone will display the information about stored voice messages on the

Voicemail system directly associated to the related Conversation. Please note that this functionality is ONLY available with UC Journal (see above) activated.

V1 R3.9.0 CP400/600
Bluetooth Keyboard BT keyboard can be paired with phone in User section under “Paired Devices”

Use cases:
Text Input for all input fields eg. Search and key programming
Navigation
Dial (While phone is Idle, pressing number keys on keyboard initiate dialing)
Note: Following Keyboard layouts are supported: EN (US), EN (GB), DE, FR, IT, CZ, ES, CH (DE), CH (FR)
Layout can be configured in the User settings for Bluetooth

V1 R3.9.0 CP600
Customer logo A customer logo can be uploaded to the device. Following properties of the files are supported:

CP600 PNG image 24-bit with alpha Resolution 220 x 70
CP400 BMP image format Resolution 112 x 32

V1 R3.9.0 CP400/600(E)
BT: Audio gateway function The CP600 terminal device can be used as a "hands-free unit”

Functionality depends System Support (Planned for OSBiz with V2 R6.2.0, OS4k later)

V1 R3.9.0 CP600
User "usage" analytics Diagnostic information includes now information about total calls made and received. V1 R3.9.0 CP400/600(E)
Number Type indication Indicate which number type a call event involved (Mobile, Home ect.) V1 R3.9.0 CP400/600(E)
WEB server Possible to disable TLS 1.0/1.1 for WBM V1 R3.9.0 All
Remote monitor Added notification icons for Remote diagnostic access (SSH, HPT or Remote Trace) V1 R3.9.0 CP400/600(E)
User data reset Reset user data using DLS (but keep 802.1x data) V1 R3.9.0 All
Bluetooth FPK Added possibility to configure a BT Remote button to trigger a configured FPK (done in the Configuration option menu for the paired device). V1 R3.9.0 CP600
Conversation List Added functionality to filter the Conversation list. Accessed in the Conversation List top line option (Filtered Conversation view). Use the "Filter" action on top shortcut key. This key is used to switch between conversation filter types. V1 R3.9.0 CP400/600(E)
Mute active ringer While the Phone is ringing the currently active ringer can be muted with a “longpress” (more than 1 second but less than 2 seconds) of the * Key. The Ringer will only be muted for the current call. Following calls will ring as

normal. Press and Hold for longer than 2 seconds will result in a Ringer Mode change just like it does while the phone is not ringing. An muted ringer can NOT be restarted.

V1 R3.10.0 CP400/600(E)
Following Features are considered Beta and Feedback would be appreciated V1 R3.12.0
Cancel option Cancel option is now on top row for any prompt that requires user input in order to get a consistent UI over all prompts. V1 R3.12.0 CP400/600(E)
Call forwarding screen layout Forwarding type text is moved as much right as possible in front of Action text, to minimize Forwarding type text truncation. V1 R3.12.0 CP400/600(E)
SDES for HFA For interoperability reasons in mixed scenarios, where HFA phones are in one environment with SIP phones and other clients, direct SDES support on HFA removes the need of using different key mechanisms and allows direct payload between all devices. Please note that this is only supported by SWYX servers currently. V1 R3.12.0 All
Canonical numbers Provides consistent information about call parties that were involved in my call. The full canonical form of a number is now shown on all screens (Incoming/Outgoing and Connected call screens). V1 R3.12.0 CP400/600(E)
Bluetooth Gives an indication of the battery level for the paired BT device so that the user knows when to charge the battery. This does require the headset to report the correct battery status. V1 R3.12.0 CP600
Canonical Dial Lookup table Increases the support for items Canonical-lookup-local-code & Canonical-lookup-international-code from 50 entries to 150 entries in order to handle complex numbering environments. WBM and Local admin of the device will show and allow to editing the same number as previously (5) but via DLS it is now possible to add 150 instead of 50 entries. V1 R3.12.0 CP400/600(E)
Limited user menu Present a simplified menu tree with selected items in order to control/adjust basic phone settings without password.

Option has to be configured from Admin → System → Features → Configuration → "Telephony settings" If set to true, additional tree node "Telephony settings" is added to Settings tree and will be accessible without password, it will contain following items: Audio (from User settings) 

 Volumes
 Settings

Display (from User settings → Phone)

V1 R3.12.0 CP400/600(E)
Texts/Icons Display more useful information on favourites, presence and conversations screens. Avoid unnecessary overlapping of names for contacts, features, groups etc. which can be longer as the available space on display. V1 R3.12.0 CP400/600(E)
Bluetooth Display temperature and other parameters measured by Bluetooth temperature sensor on the phone screen. V1 R3.12.0 CP600
Conversation list A highlighted conversation will now display the Number that would be dialled, which could be the last dialled number or the last incoming number stored for this conversation. The number is displayed after the Conversation was highlighted for ~1s.

For search results, for example from System Phonebook (OSBiz), LDAP or Contacts without Call history, the default number that would be dialled on OK or FP-key press will be shown directly.

V1 R3.12.0 CP400/600(E)
Bluetooth CP600 is capable to play the headset role for a mobile phone in order to control incoming calls via Bluetooth. A pending BT call when busy in an active HFA call will be now also indicated and can be parked/ignored. The user is therefor no longer required to switch devices to handle this Bluetooth Call. V1 R3.12.0 CP600
Emergency ringer Calls signalled from System as an Emergency Call will now be acoustically signalled even in case the Phone is set to Ringer OFF via “longpress” of * (CP400/600(E)). V1 R3.12.0 CP400/600(E)
Emergency ringer For OsBiz a new Ringer type "Emergency ringer" is now available on Distinctive ringing pages. In order to prevent the User from disabling the Emergency ringer, by configuring a silent ringer file the setting for the user entry is set as read only. V1 R3.12.0 CP400/600(E)

V1 R3.12.0

Fixed Bugs

This section lists issues that have been resolved or closed for the OpenScape Desk Phone CP HFA V1R3 product.

ID Summary
NA16511751 Generating DTMF tones from HFA CP devices has problems with V1 R3.10
NA16495030 Long delay if calls that were forwarded to voicemail are ended
NA16482989 Several seconds delay on answering of Incoming calls
NA16472525 Call waiting call in Conversation list even while IDLE
NA16465106 Display of the HH:MM are jumped each second
NA16463742 Switch between Loudspeaker and Handset takes several seconds
NA16441606 CP600: "Page" in favorites menu is not display correct in some languages
NA16321698 Low Priority Text isn't fully displayed
NA16312071 No more Audio Connection via Bluetooth

V1 R3.10.0

Fixed Bugs

This section lists issues that have been resolved or closed for the OpenScape Desk Phone CP HFA V1R3 product.

ID Summary
NA16406460 First character(s) are cutted of during callback
NA16394791 "Number" for Unknown number is shown as "NoNumberProvided"
NA16370121 Several seconds delay on answering of Incoming calls
NA16365405 Payload-error when pickup calls on IP devices with activated DMC and activated SPE


V1 R3.9.0

Fixed Bugs

This section lists issues that have been resolved or closed for the OpenScape Desk Phone CP HFA V1R3 product.

ID Summary
NA16316684 Wrong presence state set ("DND") when settings "At Home"
NA16321698 Low Priority Text isn’t fully displayed
NA16327774 Disabled User password causes navigation problems
NA16334015 Crash during Call
NA16325258 Remove Transfer Toast message on OS4k
NA16336518 No display of AP Emergency mode text on the CP device display
NA16421146 Can't save key programming destination for CP20X HFA @OS4k
NA16390932 Feature "Disable local lock" should be administrable via DLS.
NA16392312 Hanging active call stays in conversations
NA16370699 Phone displays "duplicateSearchIgnored" as name
NA16321622 Unable to mark a Conversation as read if it has same name as another one
NA16312071 No more Audio Connection via Bluetooth
NA16259645 Stimulus Message for DTMF can't be discarded

OpenScape CP HFA V1R2 (CP100/200/205/400/600(E) support) no longer supported please upgrade to latest version

General information V1R2

What’s New?

Area Summary Since Version Phone Type
WBM Browser based file upload and delete of those for users. V1 R2.4.0 CP 400/600
Search Search can now be activated while Off Hook or in Consultation if no digits are entered in Dialler V1 R2.4.0 CP400/600
Conversation List Contact data Update Sources: Administrators can now configure if and from what sources an already locally stored Conversation is updated with

current data. In default state the Phone will always attempt to update the data from the following sources, if configured, in that order:

LDAP, System Phonebook/UC Directory (at OSBiz), Signalling Protocol. If at least one Update source is configured only the configured Update sources are checked for the initial lookup. This is not an error but expected as further calls to/from that number would update the Contact information with the data from the Update source anyway. For example a configured LDAP server will not be used for Reverse name lookup on incoming call if LDAP is not a configured update source. A manual search will still search in LDAP directory.

After switching all sources to OFF the phone will only do an initial lookup, for not yet stored numbers, on any configured lookup directories, priority as above, but following calls to and from that number will use the local stored data without any update (as previously).

Configuration via DLS, Local and WBM is possible.

V1 R2.7.0 CP400/600(E)
Canonical Dial Settings Improved handling with new parameter that in case the number received/dialled starts with the configured country code, but is a Local area code.

Configure option “Expect dial number”

V1 R2.7.0 CP400/600(E)
CP600E Added support of CP600E Hardware variant (CP600 with Black and White Display and without Bluetooth) V1 R2.7.0 CP600E
CP100 Added support of CP100 Hardware variant V1 R2.8.0 CP100
FPK on Idle Screen On CP600 HFA it is now possible to configure the device to display the first 5 FPKs from the Favourites Screen

instead of the Idle System Menu. (User Settings - Phone - Display - Idle Menu Mode - Favourites + Menu) Those Keys do not display the UC Status icons or Pictures on Idle Screen. To access the Idle Menu the Menu Key needs to be pressed.

V1 R2.10.0 CP600(E)

V1 R2.4.0

Fixed Bugs

This section lists issues that have been resolved or closed with the OpenScape Desk Phone CP HFA V1R2.4.0 version

Summary
No Indication about Redirecting number in case of Recall while Busy
Not able to set 0.0.0.0 as NTP address via DLS
CP200: Handsfree speakers are not loud enough
Text for User settings and Administrator settings are no longer translated to used language
Missed Calls are not showing up in Conversation until Call has ended
Crash of CP400 once a day
Missed call CP 400/600 HFA for answered Group Call
Slow performance of phone with great conversation list
CP600 DTB or XML Phone Services: Switching away from Dialog screen because "Waiting"
Idle Screen "Screen Type" not send to DLS
Wrong entries in conversations list with group call at OsBiz
Unable to Return to Held call if Held Call was transferred
Mix of Names in case of Call is forwarded
DLS API is always showing a key module connected to Desk Phone CP400 and CP600
LED for FPK goes on if Long press Key programming is attempted

V1 R2.7.0

Fixed Bugs

This section lists issues that have been resolved or closed with the OpenScape Desk Phone CP HFA V1R2.7.0 version

Summary
No audio preview for Pattern (ringer selection)
Phone crashes after a few days of usage
Wrong Canonical Conversion in case of number received which starts with country code
Delete option missing for Conversations afterWSI connection was dropped for short time
Wrong Indication about Recall while Busy
Overlapping Text (Dutch) in Dialling in Progress Screen
Forwarded Calls to a Group
CP HFA show Popup message that Call has ended when put on Hold
Phone show still connected call after transfer of Anonymous user has ended
Several Security Fixes

V1 R2.8.0

Fixed Bugs

This section lists issues that have been resolved or closed with the OpenScape Desk Phone CP HFA V1R2.8.0 version

Summary
After update to V1 R2.7.0 no logon to the Openscape Business Attendant possible
Temp. lookup result stored in Conversation List for transferred call
Mixed up Contact data when receiving two Group Calls from different numbers while busy
Pressed Keypad Keys are showing up twice
CP600 headset (Plantronics Voyager Legend) often disconnects and unable to reconnect
Search field entry is doubled
Phone remains in Incoming Call Screen after Call is accepted
System provided name not displayed for Unknown number in ringing state
Missed Call for answered Group Calls in case of Anonymous caller in Conv. List

V1 R2.10.0

Fixed Bugs

This section lists issues that have been resolved or closed with the OpenScape Desk Phone CP HFA V1R2.10.0 version

Summary
Wrong time format in presence on phones
CP100 Crashes on Language Change
Multiple phone crashes multiple times
CP600 addon doesn't work after switchover
Search does not display all results directly
Digits are lost when doing a fast dialling from Idle screen
Conversation screen shows old conversations as Active although the phone is idle
Wrong Translated text (previous language) shown after Delete all Conversations
If rapidly delete the entries the phone reboots itself
CP100 Possible to configure Headset Socket configuration in WBM
Dialled External Call is mapped to the wrong Contact data
Start of Ringer and switch of Call Screens delayed
Crash of Phone
No Connected Call Menu after Call Pickup via Access code
Security Log Upload for CP HFA implemented but not configurable
CP20X Chinese Character for Weekday is cut off
Phone Crash on Incoming Call

V1 R2.11.0

Fixed Bugs

This section lists issues that have been resolved or closed with the OpenScape Desk Phone CP HFA V1R2.10.0 version

Summary
Domain Name in IP address of System Gateway is cut if the text is long
Voice Connection to original party is dropped if Consult Call is not answered
Stuck active calls in Conversation List after transfer
Stimulus Message for DTMF can't be discarded
CP600 stuck in ignored call waiting screen
Lost conversation list focus
Key Module LED does not stay active for Shift Key
Crash of device after editing LDAP retrieved contact


OpenScape CP HFA V1R1 (CP200/205/400/600 support) no longer supported please upgrade to latest version

General information V1R1

What’s New?

Area Summary Since Version Phone Type
EULA Information EULA License Information available in Web Based management. V1 R1.13.0 All
CP205 CP205 Support. The CP205 is the Gigabit Variant of the CP200. The same software for CP200 and CP205 is used. V1 R1.12.0 CP205
Auto Dial Timer There is now a configurable Auto Dial Timer for Blockdial Mode. The entered digits will be dialled if no further digits are entered within the configured time. (User -> Configuration -> Outgoing Calls -> Autodial delay (s) (Default is 6s) V1 R1.9.0 CP400/600
Block Dial Mode By Default the Phone does have the preferred Dialling Mode active that makes the best use of the Conversations functionality. So OK Key Press is required to dial the number.

Each user can configure that on his(her) own but admin can also configure that via DLS (IP Phone Configuration -> Features -> Call Related User settings)

V1 R1.9.0 CP400/600
If dialing is started On Hook and the handset is picked up the current entered digits are directly dialed. V1 R1.9.0 CP400/600
Bluetooth The new Bluetooth technology used in CP600 will contain the latest BT V4.1 standard with the low energy (LE) extensions and advanced feature set.

Proximity locking/unlocking is supported for Bluetooth Devices (only available for Local Lock)

V1 R1.9.0 CP400/600
Conference The phone will now display the number of conference members V1 R1.9.0 CP400/600
Conversation

List

Introduction of the Conversation concept. Connected Calls List, Contacts (LDAP, Exchange and System

Phonebook) and Call log combines into single list of items on the Deskphone Display. To mark all Conversations with new missed Calls as read at once a user password is required.

V1 R1.9.0 CP400/600
To prevent an unwanted close of the dialling window on edit in block dial mode the window is no longer closed on a Left key press. To close it for example in case of an Off Hook Call pickup attempt on CP600 Favourites keys use the menu key to gain access the Favourites screen. V1 R1.9.0 CP400/600
Dialling Screen for External Numbers To prevent the impression that the phone did not dial the entered digits, especially for external numbers where the CO provider will take some time to provide the dialling feedback, an intermediate screen will be shown. V1 R1.9.0 CP400/600
End of Call notification An end of Call or Transferred Call notification is shown on OS4k systems but suppressed on OSBiz systems due to sometimes irritating notifications in case of One number service and other advanced features on OSBiz. V1 R1.9.0 CP400/600
Energy Saver improvement Pickup Calls or Calls made from a CTI client will wake up the phone if it was in Power Save mode V1 R1.9.0 CP400/600
Exchange Acquiring contacts on the phone from an Exchange server (e.g. Microsoft Outlook) V1 R1.9.0 CP400/600
Favourites The Favourites screen does provide 16 Keys, with 2 layers each, which can be defined with Feature

functions or DSS Keys. With configured UC functionality they will provide extensive information about the UC status of the defined user

V1 R1.9.0 CP400/600
In case of Feature activation on a CP600 Favourites key the phone will not directly switch to the Idle screen and show the Text send from system as Confirmation/rejection. Shift Key press does not switch to Idle screen V1 R1.9.0 CP400/600
Group Call Log (OSBiz) Missed Group Calls are part of the Conversation List. They are sorted based on Timestamp but instead of displaying the timestamp the phone will display the Group Name that was called. To view the time the Conversation Details need to be opened.

OSBiz Versions prior to V2 R4:
Delete of Group Call on a specific device is already signalled from phone to system but currently the other group members are not informed from system about this action.
This is solved in OSBiz V2 R4 versions.

V1 R1.9.0 CP400/600
Handling of Multiple active

Calls (OSBiz)

If the User does have more than two active calls, for example multiple parties on hold the partner will be able to switch directly to each of them via the Conversation List by selecting the corresponding entry either by highlighting it and pressing OK or using the Key beside the displayed line of the user within the conversation list. A convenient access to the conversation list is provided within the Call Screen in case there are more than two parties.

Pressing the right arrow key on a highlighted conversation will bring up Contact details and Call History for the user, except for the current active call or if there are only two calls.

V1 R1.9.0 CP400/600
LDAP Enhances LDAP functionality: Dynamic call related LDAP lookup. If number of a call is not found in the local conversation information, the phone will perform an LDAP search using the number and dynamically create conversation based on the LDAP search result.

Get avatar picture from LDAP server (3 methods to be supported) LDAP template configuration in WBM Phone automatically Filter LDAP search results without phone number on quick search

V1 R1.9.0 CP400/600
Local Phone Lock In addition to the System provided Phone Locking the phone does provide a Local based Lock functionality. Activated by Long press of the # key unless Local Lock function is disabled by admin (System -> Security -> Access Control).

In this state the phone will only allow the acceptance of an Incoming call. This call can’t be transferred to any other station. Outgoing Calls are only possible to the configured Emergency numbers, so configuration of those in the phone settings is highly advised!

V1 R1.9.0 CP400/600
NTP Support of backup NTP Server V1 R1.9.0 All
Plug and Play To further improve the Upgrade Scenario from SIP to HFA the phone will now also preserve the DHCP

usage setting and in case of manual assigned IPv4 address also Subnet mask and Default router settings. IPv6 is not supported in CP HFA.

V1 R1.9.0 All
System Phonebook

(OSBiz only)

To access the System phonebook without UC configuration it is mandatory that the subscriber does have authentication activated in the System and this password is configured in the gateway settings.

Please note in case an OCAB system is used the IP of the OCAB board needs to be configured in the Admin -> Local functions -> UC Server to access the System Phonebook. The user is not required to enter any UC credentials as the Gateway configuration settings are used for the System Phonebook queries. The phone will perform a Reverse Lookup of the Number provided from the system on Outgoing and Incoming Calls so configuring of canonical dial settings is mandatory. Any further information available in the system Phonebook will be stored for this contact as well. This reverse lookup is only performed if no result is returned from a configured LDAP server.

V1 R1.9.0 CP400/600 advanced CP200 as with OpenStage 15
UC functionality

(OSBiz only)

If the User does have a UC license assigned in the System the phone can be used as a UC device. In default settings the same IP as the Gateway is used as the UC Server address, in case an OCAB system is used the IP of the OCAB board needs to be configured in the Admin -> Local functions -> UC Server

For UC functionality the User does have to enter his UC credentials in the User menu. If UC is configured the Out of office Key, the Top right key on the CP device, will provide access to the User to set his UC status information. Long press will directly toggle between Out of office and In Office.

V1 R1.9.0 CP400/600
WBM Paperlabel

(CP400)

The Web Based User menu does offer a download of a Microsoft Word XML document including the label texts, than can be printed. This is only supported with Chrome Browser. V1 R1.9.0 CP400/600
Password Policy Several Security Policy settings for the User and Admin passwords can be set, for example required length and Expiry period. V1 R1.9.0 CP400/600

V1 R1.9.0

Fixed Bugs

This section lists issues that have been resolved or closed for the OpenScape Desk Phone CP HFA V1R1 product.

ID Summary
None This version is only for CP400/600

V1 R1.12.0

Fixed Bugs

This section lists issues that have been resolved or closed for the OpenScape Desk Phone CP HFA V1R1 product.

ID Summary
NA15399550 Several phones rebooted after network security scan
NA15502210 Volume of open listening does not change
NA15556328 Phone isn't completely ignoring Audio States that are marked as Invalid
NA15589390 LDAP Address 2 and Role are missing from Contact's details

V1 R1.13.0

Fixed Bugs

This section lists issues that have been resolved or closed for the OpenScape Desk Phone CP HFA V1R1 product.

Summary
Several Security and Stability Fixes
EULA License information available in Web Based management

V1 R1.15.0

Fixed Bugs

This section lists issues that have been resolved or closed for the OpenScape Desk Phone CP HFA V1R1 product.

Summary
Unable to Return to Held call if Held Call was transferred (partially fixed for internal calls, fix for external calls pending)
Notification tone played on OpenScape 4000 is Ringer is set to HiPath Ringer Mode


V1 R1.16.0

Fixed Bugs

This section lists issues that have been resolved or closed for the OpenScape Desk Phone CP HFA V1R1 product.

Summary
Unable to Return to Held call if Held Call was transferred
Crash of CP600 V1 R1.13.0
CP400 - Chinese/Japanese/Korean language setting: wrong font used for numbers
CP400/600 DTB or XML Phone Services: Not shown correctly in Dialog screen

Please note that this does require OpenScape 4000 V8 R1.19.9!

Idle Screen Type not send to DLS
Mix of Names in case of Call is forwarded
DLS API is always showing a key module connected to Desk Phone CP400 and CP600
System Phonebook not available without UC configuration (Requires current V2 R4 of OSBiz)


OpenScape CP HFA V1R0 no longer supported please upgrade to latest version

General information V1R0 (CP200 Support only)

What’s New?

Area Summary
Password Policy Several Security Policy settings for the User and Admin passwords can be set, for example required length and Expiry period.

V1 R0.6.0

Fixed Bugs

This section lists issues that have been resolved or closed for the OpenScape Desk Phone CP HFA V1R0 product.

ID Summary
CallBridge:Restart of CP200 after conference is ended
CallBridge:No indication that the system is restarted and no actions possible after reconnection
CallBridge:Device restart is needed after user password is changed
Cancel mobility password cannot be configured via WBM
There is no mobility indication icon and reg. number in DLS
Change System Type String to be more generic
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