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Difference between revisions of "OpenScape Voice"

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{{Breadcrumb|0|0|Unified Communications}}
{{up}} [[Platforms]]
 
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[[Image:HiPath8000-p.gif|300px|thumb|OpenScape Voice]]
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'''OpenScape Voice''' is Unify's flagship voice platform solution for mid-to-large enterprise companies. This SIP-based voice application has been designed with data center deployments in mind and for use within a virtualized architecture. OpenScape Voice is standards-based and provides session management for all network communication. Integrating additional solution components including phones, gateways, and survivability appliances is also possible with OpenScape Voice.
  
'''OpenScape Voice''' is an IP softswitch for large and very large companies up to 100,000 users. OpenScape Voice was formerly known as HiPath 8000.
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OpenScape Voice’s list of features includes:
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* Carrier-grade (five nines) reliability built around open standards
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* High scalability up to 100,000 users on a single platform
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* Virtualized for easy integration into data center and cloud environments
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* SIP-based session management
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* Built-in media server
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* Secure communications with end-to-end encryption and VPN
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* Auto-attendant
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* Group calling and conferencing
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* Survivable branch office for extending reliability to remote locations
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* Support for PSTN interconnection with OpenScape Branch 550/550HA
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* Integrated Session Border Controller for low cost SIP trunking and higher security
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* Integration options via published interfaces and SDKs - [https://wiki.unify.com/wiki/Developer_Program_-_OpenScape_Voice Developer Program]
  
== Performance features ==
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==OpenScape Voice Ecosystem==
  
The OpenScape Voice is a native [[SIP]]-based Real-Time IP System that is ideal for both large and very large enterprises and for managed service providers. Designed for data center deployment, OpenScape Voice fits perfectly into the IT world. It allows companies to simply and cost-effectively integrate converged voice, multi-media and multi-modal services.
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OpenScape Voice is part of an ecosystem of products that includes:
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* OpenScape Voice
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* [[OpenScape Branch]]
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* OpenScape Session Border Controller
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* OpenScape Management Applications including:
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** OpenScape Common Management Platform
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** OpenScape User Management
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** [[Deployment Service|OpenScape Deployment Service]]
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** [[OpenScape Endpoint Management|OpenScape Endpoint Management]]
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** [[OpenScapeFM|OpenScape Fault Management]]
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** OpenScape Accounting
  
== System architecture ==
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===OpenScape Enterprise Express===
  
* Software: Linux based
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[[OpenScape Enterprise Express]] combines many of the applications found in the OpenScape Voice ecosystem into a pre-integrated, pre-configured solution which can be rapidly deployed for businesses of up to 5,000 users.
* Hardware: IBM e-Series with two Intel Xeon CPUs
 
  
== Applications and Devices ==
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See the [[OpenScape Enterprise Express]] page for more information.
 
 
The following devices can be connected to OpenScape Voice:
 
* [[OpenStage SIP]] phones:
 
** [[OpenStage 15]], [[OpenStage 20]], [[OpenStage 40]], [[OpenStage 60]] and [[OpenStage 80]]
 
* [[optiPoint 410/420 S]] phones:
 
** [[optiPoint 410 entry S]], [[optiPoint 410 economy S]], [[optiPoint 410 economy plus S]], [[optiPoint 410 standard S]] and [[optiPoint 410 advance S]]
 
** [[optiPoint 420 economy S]], [[optiPoint 420 economy plus S]], [[optiPoint 420 standard S]] and [[optiPoint 420 advance S]]
 
* [[optiPoint WL2 professional S]]
 
* [[optiPoint 150 S]]
 
* [[optiClient 130 S]]
 
 
 
== Administration and Service ==
 
 
 
== Networking scenarios ==
 
 
 
Networking Scenarios are discussed in Detail in the Edoku [[OpenScape Voice]] Networking Guide (non-public). However, note, that at least the VLAN design will be changed soon. Here, we document the new proposal.
 
 
 
=== Flat VLAN Design ===
 
 
 
In a flat VLAN design, the VLANs are extended from one OpenScape Voice node to the other. In case of failure of an active node, the IP addresses of this node is transfered to the other. A drawback of this design is, that high redundancy can only be achieved when using redundant layer 2 networks with the [http://en.wikipedia.org/wiki/Spanning_tree_protocol Spanning Tree Protocol] being used to remove loops from the network. However, note, that Spanning Tree problems can lead to 100% network load and to the unavailibility of both OpenScape Voice nodes. Also, Spanning Tree problems are easy to troubleshoot. We recommend to a Split Subnet design with a Spanning Tree less design if possible.
 
 
 
=== Split Subnets ===
 
 
 
With the '''Split Subnets''' design, all VLANs except the cluster interconnect are local to one OpenScape Voice node only. See below a proposal of the VLAN design, which can not be found in the Edoku yet (version 2.2, issue 2):
 
 
 
[[Image:Node_Separation_with_Split_Subnets_-_VLAN_Design_size_0.7.jpg|500px|Loop-less (Spanning Tree-less) VLAN Design for a HiPath 8000 Split Subnet Design]]
 
 
 
'''Loop-less (Spanning Tree-less) VLAN Design for a OpenScape Voice Split Subnet Design.'''
 
 
 
Note, that the Routers '''SHOULD NOT''' be attached redundantly. If e.g. Router 1 is attached to Switch 1 and Switch 2 with VLANs 2, 4 and 6 on both links, a layer 2 loop would be created (Router 1 -- Switch 1 -- Switch 2 -- Router 1). To resolve this, we will need Spanning Tree on the Switches as well as on the Router. However, the need for Spanning Tree is to be avoided and Spanning Tree should only be switched on the Switches for decreasing the impact on any erroneous miscabling.
 
  
 
== See also ==
 
== See also ==
  
* [[VoIP Security]]
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{{us}} [https://www.mitel.com/products/unify-openscape-voice OpenScapeVoice Product Page] <br>
* [http://www.unify.com/us/Products_Services/Infrastructure/Communications-Systems-for-Large-Enterprises/OpenScape-Voice.aspx OpenScape Voice on siemens.com]
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{{de}} [https://www.mitel.com/de-de/produkte/unify-openscape-voice OpenScapeVoice Produktseite]

Latest revision as of 10:43, 30 October 2024

OpenScape Voice is Unify's flagship voice platform solution for mid-to-large enterprise companies. This SIP-based voice application has been designed with data center deployments in mind and for use within a virtualized architecture. OpenScape Voice is standards-based and provides session management for all network communication. Integrating additional solution components including phones, gateways, and survivability appliances is also possible with OpenScape Voice.

OpenScape Voice’s list of features includes:

  • Carrier-grade (five nines) reliability built around open standards
  • High scalability up to 100,000 users on a single platform
  • Virtualized for easy integration into data center and cloud environments
  • SIP-based session management
  • Built-in media server
  • Secure communications with end-to-end encryption and VPN
  • Auto-attendant
  • Group calling and conferencing
  • Survivable branch office for extending reliability to remote locations
  • Support for PSTN interconnection with OpenScape Branch 550/550HA
  • Integrated Session Border Controller for low cost SIP trunking and higher security
  • Integration options via published interfaces and SDKs - Developer Program

OpenScape Voice Ecosystem

OpenScape Voice is part of an ecosystem of products that includes:

OpenScape Enterprise Express

OpenScape Enterprise Express combines many of the applications found in the OpenScape Voice ecosystem into a pre-integrated, pre-configured solution which can be rapidly deployed for businesses of up to 5,000 users.

See the OpenScape Enterprise Express page for more information.

See also

United States of America  OpenScapeVoice Product Page
Deutschland  OpenScapeVoice Produktseite