Difference between revisions of "myPortal for Desktop"

Revision as of 09:21, 30 July 2020

myPortal screenshot

myPortal for Desktop is a Java based client for accessing the unified communication functions of OpenScape Business from a Desktop PC. Diffenrent skins are available to meet customer requiremnts regarding look and feel and handling.

myPortal for Desktop SW is part of OpenScape Business SW and bound to the SW version of the communication platform.

The following description refers to OpenScape Business V2 or higher. Deviations within the feature set may occur for previous or subsequent versions of OpenScape Business.

Overview

Features

Besides convenient dialing aids via phone directories and favorites and information on the presence status of other subscribers, myPortal for Desktop can, for example, also be used to access voicemails and faxes. The following screenshots shows the different graphical user interface options, the classic desktop and modern skin (preferred for Apple MAC OS)

myPortal for Desktop provides:

Directories
Favorites List
Journal for calls
Screen pops
Presence status
CallMe service
Status-based call forwarding
Personal AutoAttendant
Recording calls and conferences
Instant Messaging
Voice and Fax messages

=

myPortal for Desktop – MAC

myPortal for desktop for Apple MAC is available with same interface as under Microsoft Windows.

myPortal for Desktop for Apple MAC is available with same interface as under Microsoft Windows. However, due to the Apple MAC OS system architecture, the following functions are currently not supported:

Sending faxes
Outlook, Entourage Integration

From OpenScape Office V3R3.4 following improvements have been implemented

Desktop Dialling via clip board
OpenScape WEB Collaboration Integration

OpenScape WEB Collaboration can now started from Mac User in the same way as from Windows user

Calendar Integration (local Calendar)

Automatic presence change will be done depends on the founded key word (for e.g. meeting, break etc. ) in the subject line of ical (Calendar for Mac).

Integration of contacts from the local Mac adressbook.

This means that after the start of myPortal for desktop the local contacts from the Mac address book will be imported in the personal directory. These contacts can be for directory search and speed dialling.

Desktop Dialing and Hot Key Function

The following screenshot shows the Desktop dialing function with hot keys and, optionally, the click & drag function.

Configuration Overview

myPortal is a Java based client SW which is installed either on a Microsoft Windows based or an Apple a Mac OS based Desktop PC. myPortal connects to OpenScape Business via Ethernet LAN with TCP/IP protocol.

Requirements

Telecommunication systems

Platform

OpenScape Business V1R2 or higher with UC Booster

Supported Telephones

Phones which are supported by myPortal for desktop depend on the respective communication platform.

OpenScape Business

OpenScape DeskPhone CP100, 200, 400, 600/E
OpenStage HFA/SIP
OpenScape Desk Phone IP 35G/55G HFA/SIP
OpenStage T
OpenScape Personal Edition HFA/SIP
OpenScape Business Cordless
OpenScape Cordless IP V2
OpenStage WL3
OpenScape WLAN Phone WL4
SIP phones from third parties that support 3PCC
Analog telephone

PC Hardware

Within the following the minimum HW requirements are shown. However, it should be noted that the operating system, groupware and any additional software components in use in the customer environment may require considerably more powerful hardware.

Client PC

Windows Client PC

2 GHz CPU
RAM: 2 GB (Microsoft Windows XP: 1 GB) (Microsoft Windows 2003 Server: 1 GB)
100 Mbps LAN
XGA (1024x768) screen resolution, myPortal for Outlook: SVGA (800x600) screen resolution

MAC Client PC

Processor type: Intel Core 2 Duo 2 GHz
Memory: 2 GB 667 MHz DDR RAM

Terminal Server

The number of installable clients depends on the server performance and on the amount of available memory. If the server is also being used for other applications, their memory requirements must also be taken into account.

PC software

Please note
Support for the UC Suite clients for Microsoft Windows XP and Microsoft Windows 2003 Server will end at the same time as the end of support for these products by Microsoft. The product will still be supported, but will no longer be tested in detail.

Desktop Operating Systems

Windows Client PCs

Microsoft Windows 8 (not RT)
Microsoft Windows 7
Microsoft Windows Vista
Microsoft Windows XP

Terminal Server Operating Systems

Microsoft Windows 2012, 2008 R2, 2008 and 2003 as Microsoft Terminal Server
Microsoft Windows 2008 R2, 2008 and 2003 as Citrix XenApp 5.0 or 6.0 Server

Application Software

Oracle Java >= 1.6.0_31 or 1.7.x (32 bit or 64 bit

Internet Browser

myPortal for Desktop can be used in combination with the following web browsers:

Microsoft Internet Explorer Version 10
Mozilla Firefox Version 19 or later

Licenses

A license is required for each user, who wants to use myPortal for Desktop.

Functional Boundaries and Limitations

Functional boundaries and limitation, which have to be considered for specific environments are described within the sales information, of the communication platform. The sales information is available within the Partner Portalof Unify.

Documentation

User manual

The user manual can be downloaded from:

Communication system via the Administration Portal
Customer Support Portal of Unify within the Internet
Partner Portal of Unify

Software Deployment

myPortal for Desktopp is part of OpenScape Business / Office SW image.
The system administrator can download the installation files from the Download Center of the communication system and can provide them to the users afterward by appropriate means.

Licensing

A license is required for for every user for the operation of myPoprtal for desktop.
For more details about licenses and license handling see also the sales information of the specific communication platform, which is available within the Partner Portal of Unify

@@ Line 33: / Line 33: @@
 * Voice and Fax messages
-=== myPortal for Desktop – Modern Skin ===
+=
-A completely redesigned user interface of myPortal for Desktop offes a new user experience.<br/>
-Two predefine and one customizable, highly scalable skins require less space at the desktop and offer less pop up Windows to the user without loss of functionality.
-The customization option offers the possibility to include a company logo or any other background images on a system-wide base.
-Scalability allows to use either the whole desktop, or to reduce space and to position the client on the desktop at any position or to send the client to the task bar.
-[[Image:OSOV3_MP_Desk_Modern1.jpg|600px|Modern Interface 1]]
-[[Image:OSOV3_MP_Desk_Modern2.jpg|400px|Modern Interface 2]]
-[[Image:OSOV3_MP_Desk_Modern3.jpg|300px|Modern Interface 3]]
-<br />
 === myPortal for Desktop – MAC ===

Views