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Difference between revisions of "Headsets"

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* Savi Office WO350 (W01Base + WH350 headset); for RoW and USA; capable of narrow band only
 
* Savi Office WO350 (W01Base + WH350 headset); for RoW and USA; capable of narrow band only
 
* Savi W740; for RoW and USA;  capable of narrow band and wide band
 
* Savi W740; for RoW and USA;  capable of narrow band and wide band
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−
 
  
 
The following OpenStage SW releases are needed to configure cordless headsets properly:
 
The following OpenStage SW releases are needed to configure cordless headsets properly:
 
* OpenStage SIP phones: starting with SW version V1R5
 
* OpenStage SIP phones: starting with SW version V1R5
 
* OpenStage HFA phones: starting with SW version V1 R3.24.0
 
* OpenStage HFA phones: starting with SW version V1 R3.24.0
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* OpenStage TDM  
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* OpenStage TDM:
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**  OpenStage 60, 80 TDM: starting with SW version V1 R3.18.0
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**  OpenStage 30 T: with all released SW versions a semi-automatic method for configuring cordless headsets is used.<ref name="OS30T">By default the phone is configured to mode "corded headset". With pressing the hookswitch-key at the headset the mode "cordless" is set automatically. This setting remains vaild until a headset plug-out/-in cycle or a  phone reboot occurs</ref>
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**  OpenStage 40 TDM: starting with SW version V1 R0.21.0
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**  OpenStage 40 T: starting with SW version V1 R0.21.0
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**  OpenStage 60, 80 T: starting with SW version V1 R3.18.0
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<references />
  
 
== Bluetooth headsets ==
 
== Bluetooth headsets ==

Revision as of 13:40, 20 August 2012

You are here:  

Icon linkarrow.gif Home  Icon linkarrow.gif Devices  Icon linkarrow.gif OpenStage  Icon linkarrow.gif OpenStage Accessories  Icon linkarrow.gif Headsets
PlantronicsH141DuoSet.jpg

There are different categories of headsets:

  • Corded headsets
  • Cordless (DECT or Bluetooth base station connects via cable to the phone)
  • "pure" Bluetooth headsets

Overview

The best audio quality is provided when using corded headsets, plugged directly into the headset socket of the phone (ask the headset supplier to get the right (adapter) cable for your headset which fits directly into the OpenStage headset socket).

Connecting a headset to the handset cord (via external amplifier) is not a recommended configuration, from a functional and acoustical perspective.

Corded headsets are typically equipped with a 4-pin western plug. Cordless headsets (resp. their base stations), if they support the electronic hook switch functionality (EHS), do have an 8-pin western plug (to transport the signalling). No handset lifter is needed with OpenStage. The OpenStage socket supports both western plugs without any adapter, since the socket is hardware coded so that the 4-pin western plug does not rock around. This hardware coding also prevents, that someone plugs in a standard RJ45. Meaning, the headset 8-pin western plug is not a standard RJ45 (which could be a PoE powerd LAN cable).

The following headsets are recommended for use as an accessory with OpenStage 30 T, OpenStage 40, OpenStage 60 and OpenStage 80 phones. Bluetooth is available with OpenStage 60 and 80.

More information on how to use Bluetooth see OpenStage Bluetooth.

How to use Bluetooth headsets with OpenStage phones see pdf.png  User Manual OpenStage 60-80 HFA HP3000-HP5000 on page 190.

Corded Headsets

Jabra by GN Netcom

  • Jabra BIZ 2400 Duo (2489-825-109) for RoW only - not for USA; capable of narrow band and wide band
  • Jabra BIZ 2400 IP Mono (3in1) (GN2486-825-109), for RoW only - not for USA; capable of narrow band and wide band

Plantronics

  • Plantronics SupraPlus Wideband (HW251N, HW261N) for RoW and for USA; capable of narrow band and wide band
  • Plantronics Encore Pro monaural (HW291N) for RoW only - not for USA; capable of narrow band and wide band
  • Plantronics Encore Pro binaural (HW301N) for RoW only - not for USA; capable of narrow band and wide band
  • Plantronics Entera Duo (HW121N) for RoW only - not for USA; capable of narrow band and wide band

Cordless Headsets

Either DECT or Bluetooth based, using a base station for phone connection

Jabra by GN Netcom

  • GN9356-607-401, Version A; for RoW and USA; capable of narrow band only
  • Jabra PRO 920 (920-25-508-101, Version A, FW 1.8.1); for RoW and USA; capable of narrow band only. This headset is rated “acceptable” for OpenStage. But because of the TX Squelch issue (background noise suppression may be perceived negative but can be switched off) Jabra PRO 920 is approved for use with OpenStage only under reserve.
  • Jabra PRO 9470 (9470-26-904-101, Version A,FW 1.42.7); for RoW and USA; capable of narrow band and wide band
  • Jabra Pro 9460 (9460-25-707-101, Version A); for RoW and USA; capable of narrow band and wide band
  • Jabra Pro 9460 Duo (9460-29-707-101, Version A, FW 1.49.9); for RoW and USA; capable of narrow band and wide band
  • Jabra GO 6470 (6470-15-207-501, Version A, FW 4.0.18); for RoW and USA; capable of narrow band only
  • GN 6210-01 (Version C); for RoW only - not for USA; capable of narrow band only

Plantronics

  • Savi Office WO100 (W01Base + WH100 headset); for RoW and USA; capable of narrow band only
  • Savi Office WO200 (W01Base + WH200 headset); for RoW and USA; capable of narrow band only
  • Savi Office WO300 (W01Base + WH300 headset); for RoW and USA; capable of narrow band only
  • Savi Office WO350 (W01Base + WH350 headset); for RoW and USA; capable of narrow band only
  • Savi W740; for RoW and USA; capable of narrow band and wide band

The following OpenStage SW releases are needed to configure cordless headsets properly:

  • OpenStage SIP phones: starting with SW version V1R5
  • OpenStage HFA phones: starting with SW version V1 R3.24.0
  • OpenStage TDM:
    • OpenStage 30 T: with all released SW versions a semi-automatic method for configuring cordless headsets is used.[1]
    • OpenStage 40 T: starting with SW version V1 R0.21.0
    • OpenStage 60, 80 T: starting with SW version V1 R3.18.0
  1. ↑ By default the phone is configured to mode "corded headset". With pressing the hookswitch-key at the headset the mode "cordless" is set automatically. This setting remains vaild until a headset plug-out/-in cycle or a phone reboot occurs

Bluetooth headsets

Jabra by GN Netcom

  • Jabra Pro 9470 (9470-26-904-101, Version A, FW 1.42.7) for RoW and USA; capable of narrow band only
  • Jabra Go 6430 (6430-17-20-201, Version A); for RoW and USA; capable of narrow band only
  • BT620 for RoW only - not for USA; capable of narrow band only
  • BT8010 for RoW only - not for USA; capable of narrow band only
  • BT8040 for RoW only - not for USA; capable of narrow band only
  • GN6210-01 for RoW only - not for USA; capable of narrow band only
  • JX10 for RoW only - not for USA; capable of narrow band only
  • M5390 with ear-hook (used without Base, direct BT-connection to the phone), for RoW only - not for USA; capable of narrow band only
  • BT530 [1] for RoW only - not for USA; capable of narrow band only
  1. ↑ After Switch ON the Headset, the reconnect must be initiated via the menue on the OpenStage phone.

Plantronics

  • Savi Go (WG100 headset); for RoW and USA; capable of narrow band only
  • Discovery 925; for RoW only - not for USA; capable of narrow band only
  • Discovery 665; for RoW only - not for USA; capable of narrow band only

Different headsets may have varying switching times. OpenStage supports the Bluetooth "Headset Profile" and no "Hands Free Profile". Additional headset specific features may not be supported. The Bluetooth headset audio quality may be impaired by other Bluetooth devices in vicinity.

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