Difference between revisions of "Headsets"

Revision as of 12:58, 21 November 2011

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There are different categories of headsets:

• Corded headsets
• Cordless (DECT or Bluetooth base station connects via cable to the phone)
• "pure" Bluetooth headsets

Overview

The best audio quality is provided when using corded headsets, plugged directly into the headset socket of the phone (ask the headset supplier to get the right (adapter) cable for your headset which fits directly into the OpenStage headset socket).

Connecting a headset to the handset cord (via external amplifier) is not a recommended configuration, from a functional and acoustical perspective.

Corded headsets are typically equipped with a 4-pin western plug. Cordless headsets (resp. their base stations), if they support the electronic hook switch functionality (EHS), do have an 8-pin western plug (to transport the signalling). No handset lifter is needed with OpenStage. The OpenStage socket supports both western plugs without any adapter, since the socket is hardware coded so that the 4-pin western plug does not rock around. This hardware coding also prevents, that someone plugs in a standard RJ45. Meaning, the headset 8-pin western plug is not a standard RJ45 (which could be a PoE powerd LAN cable).

The following headsets are recommended for use as an accessory with OpenStage 40, OpenStage 60 and OpenStage 80 phones. Bluetooth is available with OpenStage 60 and 80.

More information on how to use Bluetooth see OpenStage Bluetooth.

How to use Bluetooth headsets with OpenStage phones see   User Manual OpenStage 60-80 HFA HP3000-HP5000 on page 167.

Corded Headsets

Jabra by GN Netcom

• Jabra BIZ 2400 Duo (2489-825-109) for RoW only - not for USA; capable of narrow band and wide band
• Jabra BIZ 2400 IP Mono (3in1) (GN2486-825-109), for RoW only - not for USA; capable of narrow band and wide band

Plantronics

• Plantronics SupraPlus Wideband (HW251N, HW261N) for RoW only - not for USA !! Only the variants with following Plantronics order numbers (currently not orderable anymore) are recommended: SupraPlus HW251N: 75100-07 and for SupraPlus HW261N: 75101-07; capable of narrow band and wide band
• Plantronics Encore Pro monaural (HW291N) for RoW only - not for USA; capable of narrow band and wide band
• Plantronics Encore Pro binaural (HW301N) for RoW only - not for USA; capable of narrow band and wide band
• Plantronics Entera Duo (HW121N) for RoW only - not for USA; capable of narrow band and wide band

Cordless Headsets

Either DECT or Bluetooth based, using a base station for phone connection

Jabra by GN Netcom

• GN9356-607-401, Version A; for RoW and USA; capable of narrow band only
• Jabra PRO 9470 (9470-26-904-101, Version A,FW 1.42.7); for RoW and USA; capable of narrow band and wide band
• Jabra Pro 9460 (9460-25-707-101, Version A); for RoW and USA; capable of narrow band and wide band
• Jabra Pro 9460 Duo (9460-29-707-101, Version A, FW 1.49.9); for RoW and USA; capable of narrow band and wide band
• Jabra GO 6470 (6470-15-207-501, Version A, FW 4.0.18); for RoW and USA; capable of narrow band only
• GN 6210-01 (Version C); for RoW only - not for USA; capable of narrow band only

Plantronics

• Savi Office WO100 (W01Base + WH100 headset); for RoW and USA
• Savi Office WO200 (W01Base + WH200 headset); for RoW and USA
• Savi Office WO300 (W01Base + WH300 headset); for RoW and USA
• Savi Office WO350 (W01Base + WH350 headset); for RoW and USA

The following OpenStage SW releases are needed to configure cordless headsets properly:

• OpenStage SIP phones: starting with SW version V1R5
• OpenStage HFA phones: starting with SW version V1 R3.24.0
• OpenStage TDM
  • OpenStage 60, 80 TDM: starting with SW version V1 R3.18.0
  • OpenStage 40 TDM: starting with SW version V1 R0.21.0

Bluetooth headsets

Jabra by GN Netcom

• Jabra Pro 9470 (9470-26-904-101, Version A, FW 1.42.7) for RoW and USA
• Jabra Go 6430 (6430-17-20-201, Version A); for RoW and USA
• BT620 for RoW only - not for USA
• BT8010 for RoW only - not for USA
• BT8040 for RoW only - not for USA
• GN6210-01 for RoW only - not for USA
• JX10 for RoW only - not for USA
• M5390 with ear-hook (used without Base, direct BT-connection to the phone), for RoW only - not for USA
• BT530 ^[1] for RoW only - not for USA

Plantronics

• Savi Go (WG100 headset); for RoW and USA
• Discovery 925; for RoW only - not for USA
• Discovery 665; for RoW only - not for USA

Different headsets may have varying switching times. OpenStage supports the Bluetooth "Headset Profile" and no "Hands Free Profile". Additional headset specific features may not be supported. The Bluetooth headset audio quality may be impaired by other Bluetooth devices in vicinity.