Difference between revisions of "HiPath Xpressions"
The Wiki of Unify contains information on clients and devices, communications systems and unified communications. - Unify GmbH & Co. KG is a Trademark Licensee of Siemens AG.
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| − | ''' | + | '''OpenScape Xpressions V6''' is a Unified Messaging Service which integrates the following services: voice mail, fax mail, E-mail and Short Message Service (SMS) and new with Xpressions V6 IM/Chat, Audio-and Web-Conferencing. |
== Application == | == Application == | ||
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== Platforms == | == Platforms == | ||
| − | + | OpenScape Xpressions V6 runs under a Windows Server 2003/2008 operating system in conjunction with these communication platforms: | |
* [[HiPath 2000]] | * [[HiPath 2000]] | ||
* [[HiPath 3000]] | * [[HiPath 3000]] | ||
| Line 27: | Line 27: | ||
== Additional Features == | == Additional Features == | ||
| − | + | OpenScape Xpressions V6 is the further development of HiPath Xpressions 450 and is based on the MRS 8 technology of Cycos AG. | |
The difference between this and the MRS solution lies solely in the features and functions available at Siemens: | The difference between this and the MRS solution lies solely in the features and functions available at Siemens: | ||
* Unified Messaging with a PhoneMail-oriented user interface | * Unified Messaging with a PhoneMail-oriented user interface | ||
| Line 37: | Line 37: | ||
* "My Xpressions" folder as a separate incoming mailbox for particularly important messages as an expansion of the PhoneMail user interface | * "My Xpressions" folder as a separate incoming mailbox for particularly important messages as an expansion of the PhoneMail user interface | ||
* "Name Dialing" as an additional option for addressing and using messages when setting up a connection, as an expansion of the PhoneMail user interface | * "Name Dialing" as an additional option for addressing and using messages when setting up a connection, as an expansion of the PhoneMail user interface | ||
| − | * Forwarding of | + | * Forwarding of OpenScape Xpressions V6 alarms to HDMS / HiPath Fault Management and other management systems (via SNMP) |
* Inclusion in HiPath User Management | * Inclusion in HiPath User Management | ||
== In Action == | == In Action == | ||
[[Image:Xpressions optiClient.jpg|180px|thumb|OptiClient for HiPath Xpressions]] | [[Image:Xpressions optiClient.jpg|180px|thumb|OptiClient for HiPath Xpressions]] | ||
| − | * OptiClient for | + | * OptiClient for OpenScape Xpressions |
| − | The Siemens optiClient are the | + | The Siemens optiClient are the Full CTI extensions of OpenScape Xpressions V6. They allow to control the optiPoint device from the computer. The presence Apl together with the Exchange Connector is changing the availability status of the employees automatically according the Outlook Calendar. Different call handling options can be configured depending on the status you select (e.g. Working at home – The HiPath is forwarding all calls to the mobile phone) |
| + | Alternatively the Xpressions OpenScape Web Client can be used. This helps to control the conferences. | ||
[[Image:XpressionsWebAssistant.jpg|180px|thumb|HiPath Xpressions Web Assistant ]] | [[Image:XpressionsWebAssistant.jpg|180px|thumb|HiPath Xpressions Web Assistant ]] | ||
| − | * | + | * OpenScape Xpressions Web Assistant |
| − | + | OpenScape Xpressions offers a web GUI that can be used to access your voicemail, text or email messages using a PDA or Blackberry on the road. It allows for example to change your answering options, upload greetings as wave files and send messages. | |
[[Image:Xpressions server based client ext.jpg|180px|thumb|Server Based Client Extensions]] | [[Image:Xpressions server based client ext.jpg|180px|thumb|Server Based Client Extensions]] | ||
* Server Based Client Extensions | * Server Based Client Extensions | ||
| − | ActiveX extensions offer dynamic email content for mails sent by | + | ActiveX extensions offer dynamic email content for mails sent by OpenScape Xpressions. They provide a playback button and playback options. The playback can be done locally using PC speakers or via a telephone. They also include some new option buttons to send faxes and text messages with Microsoft Outlook. |
[[Image:Xpressions-50-AppGen.jpg|180px|thumb|HiPath Xpressions AppGen]] | [[Image:Xpressions-50-AppGen.jpg|180px|thumb|HiPath Xpressions AppGen]] | ||
| − | * | + | * OpenScape Xpressions Application Builder |
| − | The Application | + | The Application Builder is used to configure complex automated attendants. From a basic press one for extension A and two for extension B, it also allows complex database queries for example a customer rings in, enters a pin code and the Xpressions looks up some customized information and plays is back using RealSpeak Text To Speech. The interaction with other Xpressions internal scripts like the SMS Apl or Phonemail are features that allow the setup of very flexible and stable automated answer mechanism that also can be used as IVR. |
== See also == | == See also == | ||
| − | * Using the IppAssistant (graphical user interface for | + | * Using the IppAssistant (graphical user interface for OpenScape Xpressions) by [[optiPoint application module]]: |
: {{File-DL|HiPath Xpressions IppAssistant User Manual|pdf}} | : {{File-DL|HiPath Xpressions IppAssistant User Manual|pdf}} | ||
: {{File-DL|HiPath Xpressions IppAssistant Benutzerhandbuch|pdf}} | : {{File-DL|HiPath Xpressions IppAssistant Benutzerhandbuch|pdf}} | ||
Revision as of 07:44, 26 April 2010
OpenScape Xpressions V6 is a Unified Messaging Service which integrates the following services: voice mail, fax mail, E-mail and Short Message Service (SMS) and new with Xpressions V6 IM/Chat, Audio-and Web-Conferencing.
Contents
Application
OpenScape Xpressions V6 is employed in modern enterprises for whom an information flow, flexibility, and speed are decisive factors in their success.
Scalability
Its modular, scalable client/server architecture means that OpenScape Xpressions V6 can be adapted to fulfill enterprises' communications requirements to the optimum. Customers can select services, users, DP integration, software-only solutions or certified complete systems according to their requirements. From the small-scale introductory variant to the networked communications solution, a tailor-made solution can be supplied to meet any requirements.
Investment security
Open standards, integration into existing DP and telephony environments, universal access to messages by PC and telephone and secure access via ISDN, LAN and Internet guarantee investment security for the future.
Platforms
OpenScape Xpressions V6 runs under a Windows Server 2003/2008 operating system in conjunction with these communication platforms:
- HiPath 2000
- HiPath 3000
- HiPath 4000
- HiPath 5000
- OpenScape Voice
- HiPath DX
- Hicom 150 E/H
- Hicom 300 E/H
Additional Features
OpenScape Xpressions V6 is the further development of HiPath Xpressions 450 and is based on the MRS 8 technology of Cycos AG. The difference between this and the MRS solution lies solely in the features and functions available at Siemens:
- Unified Messaging with a PhoneMail-oriented user interface
- Unified Messaging with a VMS-oriented user interface
- [CorNet|CorNet-N] integration for Hicom 300/300 E (including display support for digital telephones), Hicom 150 Office and HiPath 3000/HiPath 5000
- CorNet-NQ integration into HiPath 4000
- CorNet-IP integration to HiPath 3000/HiPath 4000/HiPath 5000
- SIP integration an OpenScape Voice
- "My Xpressions" folder as a separate incoming mailbox for particularly important messages as an expansion of the PhoneMail user interface
- "Name Dialing" as an additional option for addressing and using messages when setting up a connection, as an expansion of the PhoneMail user interface
- Forwarding of OpenScape Xpressions V6 alarms to HDMS / HiPath Fault Management and other management systems (via SNMP)
- Inclusion in HiPath User Management
In Action
- OptiClient for OpenScape Xpressions
The Siemens optiClient are the Full CTI extensions of OpenScape Xpressions V6. They allow to control the optiPoint device from the computer. The presence Apl together with the Exchange Connector is changing the availability status of the employees automatically according the Outlook Calendar. Different call handling options can be configured depending on the status you select (e.g. Working at home – The HiPath is forwarding all calls to the mobile phone) Alternatively the Xpressions OpenScape Web Client can be used. This helps to control the conferences.
- OpenScape Xpressions Web Assistant
OpenScape Xpressions offers a web GUI that can be used to access your voicemail, text or email messages using a PDA or Blackberry on the road. It allows for example to change your answering options, upload greetings as wave files and send messages.
- Server Based Client Extensions
ActiveX extensions offer dynamic email content for mails sent by OpenScape Xpressions. They provide a playback button and playback options. The playback can be done locally using PC speakers or via a telephone. They also include some new option buttons to send faxes and text messages with Microsoft Outlook.
- OpenScape Xpressions Application Builder
The Application Builder is used to configure complex automated attendants. From a basic press one for extension A and two for extension B, it also allows complex database queries for example a customer rings in, enters a pin code and the Xpressions looks up some customized information and plays is back using RealSpeak Text To Speech. The interaction with other Xpressions internal scripts like the SMS Apl or Phonemail are features that allow the setup of very flexible and stable automated answer mechanism that also can be used as IVR.
See also
- Using the IppAssistant (graphical user interface for OpenScape Xpressions) by optiPoint application module:
External links
Guides and Support
