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== Music On Hold ==
 
 
If two parties (say 'A' and 'B') have established a call, one of the parties ('B') may try to connect temporarily to a third party ('C'), e.g. for making a consultation call.
 
The other party ('A') is not involved in this new connection, but is put into the "hold" status: Party 'A' is now able to receive audio information (e.g. music or voice) - which is normally done to inform him/her about this "hold" status by playing a so called "Music on Hold (MoH)".
 
 
optiPoint IP phones are shipped with a build-in MoH sample, providing MoH at the near end (i.e. the phone that is being held generates the Music on Hold itself.
 
 
Providing a customized MoH requires 3 steps:
 
* Select a source file with the desired voice/speech - pls. '''note''' that this is subject to copyright and other legal regulations.
 
* Convert the source file: The file format for MoH is proprietary to the optiPoint IP phones - however, files can be easily converted into the required format.
 
* Download the converted file to the phone - as described in the administration manual
 
 
[[Category:optiPoint]]
 
[[Category:Configuration]]
 

Latest revision as of 14:08, 28 March 2008

Construction.png This article or section is currently under construction. In order to avoid editing conflicts, please wait until this message is removed or contact the author (Christian.kaehler 10:53, 29 November 2006 (CET)).