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{{up}} [[How To]]
 
{{up}} [[How To]]
 
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== Music On Hold ==
 
 
If two parties (say 'A' and 'B') have established a call, one of the parties ('B') may try to connect temporarily to a third party ('C'), e.g. for making a consultation call.
 
The other party ('A') is not involved in this new connection, but is put into the "hold" status: Party 'A' is now able to receive audio information (e.g. music or voice) - which is normally done to inform him/her about this "hold" status by playing a so called "Music on Hold (MoH)".
 
 
optiPoint IP phones are shipped with a build-in MoH sample, providing MoH at the near end (i.e. the phone that is being held generates the Music on Hold itself.
 
 
Providing a customized MoH requires 4 steps:
 
* Select a source file with the desired voice/speech - pls. '''note''' that this is subject to copyright and other legal regulations.
 
* Install the {{File-DL|MoH file generator|zip}} tool and the [http://sourceforge.net/projects/sox SOX] tool on a Windows PC.
 
* Convert the source file: The file format for MoH is proprietary to the optiPoint IP phones and has to be created by running the MoH file generator tool.
 
* Download the converted file to the phone - as described in the {{File-DL|Administration Manual optiPoint 410-420 S family|pdf}}.
 
 
The source file has to be in the * {{wp|en|Wav|WAV}} format {{fixme| Provide details on format, size, duration of the source file |[[User:Christian.kaehler|Christian.kaehler]] 10:53, 29 November 2006 (CET)}}
 
Transforming the file is done by a little command line tool (MoH file generator) that does three things:
 
* Performing a command line call to the SOX tool for transforming the audio data
 
* adding some information elements specific to the optiPoint phones
 
* merging this data into a result file
 
 
The following screen shot shows an example for calling the MoH file generator for converting a file ('source.wav') into the result file ('out1.wav').
 
[[Image:optiPoint_MoH_Generator.jpg|none|thumb|Calling the optiPoint MoH tool]]
 
  
 
[[Category:optiPoint]]
 
[[Category:optiPoint]]
 
[[Category:Configuration]]
 
[[Category:Configuration]]

Revision as of 20:09, 3 December 2006

Construction.png This article or section is currently under construction. In order to avoid editing conflicts, please wait until this message is removed or contact the author (Christian.kaehler 10:53, 29 November 2006 (CET)).