Talk:OpenScape Contact Center

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Revision as of 06:50, 28 October 2011 by Horemu (talk | contribs) (moved Talk:HiPath ProCenter to Talk:OpenScape Contact Center: successor name)
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ProCenter 7.0 Suggested Enhancements

The Silent Monitor feature introduced in 7.0 is useful, however, as a system administrator or contact center manager, it would be nice to be able to see more details about e-mails flagged for silent monitor.

Where can one find instructions for configuring LDAP lookups in ProCenter?