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Talk:OpenScape Contact Center

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Revision as of 18:18, 16 April 2008 by Cmalone (talk | contribs) (Suggested Enhancements)
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ProCenter 7.0 Suggested Enhancements

The Silent Monitor feature introduced in 7.0 is useful, however, as a system administrator or contact center manager, it would be nice to be able to see more details about e-mails flagged for silent monitor.

Where can one find instructions for configuring LDAP lookups in ProCenter?