Difference between revisions of "Talk:OpenScape Contact Center"
The Wiki of Unify contains information on clients and devices, communications systems and unified communications. - Unify GmbH & Co. KG is a Trademark Licensee of Siemens AG.
m (Suggested Enhancements)
Latest revision as of 06:50, 28 October 2011
ProCenter 7.0 Suggested Enhancements
The Silent Monitor feature introduced in 7.0 is useful, however, as a system administrator or contact center manager, it would be nice to be able to see more details about e-mails flagged for silent monitor.
Where can one find instructions for configuring LDAP lookups in ProCenter?