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Difference between revisions of "OpenStage Training"

The Wiki of Unify contains information on clients and devices, communications systems and unified communications. - Unify GmbH & Co. KG is a Trademark Licensee of Siemens AG.

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(Quick Reference Cards (based on OpenStage SIP V2 R1))
(Quick Reference Card Scenarios (based on OpenStage SIP V2 R1))
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Beyond the videos already available, this section will be regularly updated to provide more insight into other OpenStage functionality, so bookmark this site and come back regularly for updates!  
 
Beyond the videos already available, this section will be regularly updated to provide more insight into other OpenStage functionality, so bookmark this site and come back regularly for updates!  
  
=== Quick Reference Card Scenarios (based on OpenStage SIP V2 R1)===
+
=== Quick Reference Card Scenarios ===
 +
Based on OpenStage SIP V2 R1.
  
{| {{DefaultTable}} width="800"
+
{| width="800"
 
|-
 
|-
 
|  
 
|  
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|-
 
|-
 
| '''Basic telephony'''
 
| '''Basic telephony'''
| {{en}}[[OpenStage 40 SIP: Basic Call Handling|Video]]  
+
| [[OpenStage 40 SIP: Basic Call Handling|Video]]  
 
| 04:17  
 
| 04:17  
| {{en}}[[OpenStage 60 SIP: Basic Call Handling|Video]]
+
| [[OpenStage 60 SIP: Basic Call Handling|Video]]
 
| 03:56
 
| 03:56
 
| Comprehensive overview
 
| Comprehensive overview
 
|-
 
|-
 
| Place a Call  
 
| Place a Call  
| {{en}}[[OpenStage 40 SIP: Place a Call|Video]]  
+
| [[OpenStage 40 SIP: Place a Call|Video]]  
 
| 02:31  
 
| 02:31  
| {{en}}[[OpenStage 60 SIP: Place a Call|Video]]  
+
| [[OpenStage 60 SIP: Place a Call|Video]]  
 
| 02:01
 
| 02:01
 
| Three ways to make a phone call
 
| Three ways to make a phone call
 
|-
 
|-
 
| Answer a Call  
 
| Answer a Call  
| {{en}}[[OpenStage 40 SIP: Answer a Call|Video]]  
+
| [[OpenStage 40 SIP: Answer a Call|Video]]  
 
| 00:43  
 
| 00:43  
| {{en}}[[OpenStage 60 SIP: Answer a Call|Video]]  
+
| [[OpenStage 60 SIP: Answer a Call|Video]]  
 
| 00:42
 
| 00:42
 
| Various methods to answer a call
 
| Various methods to answer a call
 
|-
 
|-
 
| End a Call  
 
| End a Call  
| {{en}}[[OpenStage 40 SIP: End a Call|Video]]  
+
| [[OpenStage 40 SIP: End a Call|Video]]  
 
| 00:33  
 
| 00:33  
| {{en}}[[OpenStage 60 SIP: End a Call|Video]]  
+
| [[OpenStage 60 SIP: End a Call|Video]]  
 
| 00:34  
 
| 00:34  
 
| Various methods to end a call
 
| Various methods to end a call
 
|-
 
|-
 
| Using Headset  
 
| Using Headset  
| {{en}}[[OpenStage 40 SIP: Using the Headset|Video]]  
+
| [[OpenStage 40 SIP: Using the Headset|Video]]  
 
| 00:45  
 
| 00:45  
| {{en}}[[OpenStage 60 SIP: Using the Headset|Video]]  
+
| [[OpenStage 60 SIP: Using the Headset|Video]]  
 
| 00:54
 
| 00:54
 
| Place, answer, and end a call using the headset
 
| Place, answer, and end a call using the headset
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|-
 
|-
 
| '''Feature handling'''  
 
| '''Feature handling'''  
| {{en}}[[OpenStage 40 SIP: Advanced Call Handling|Video]]  
+
| [[OpenStage 40 SIP: Advanced Call Handling|Video]]  
 
| 10:15  
 
| 10:15  
| {{en}}[[OpenStage 60 SIP: Advanced Call Handling|Video]]  
+
| [[OpenStage 60 SIP: Advanced Call Handling|Video]]  
 
| 10:18
 
| 10:18
 
| Comprehensive overview
 
| Comprehensive overview
 
|-
 
|-
 
| Hold/Retrive a Call  
 
| Hold/Retrive a Call  
| {{en}}[[OpenStage 40 SIP: Hold a Call|Video]]  
+
| [[OpenStage 40 SIP: Hold a Call|Video]]  
 
| 01:27  
 
| 01:27  
| {{en}}[[OpenStage 60 SIP: Hold a Call|Video]]   
+
| [[OpenStage 60 SIP: Hold a Call|Video]]   
 
| 01:28
 
| 01:28
 
| Hold/Retrieve a call using context menu or FPK
 
| Hold/Retrieve a call using context menu or FPK
 
|-
 
|-
 
| Make a Conference Call  
 
| Make a Conference Call  
| {{en}}[[OpenStage 40 SIP: Place a Conference Call|Video]]  
+
| [[OpenStage 40 SIP: Place a Conference Call|Video]]  
 
| 01:32  
 
| 01:32  
| {{en}}[[OpenStage 60 SIP: Place a Conference Call|Video]]   
+
| [[OpenStage 60 SIP: Place a Conference Call|Video]]   
 
| 01:49
 
| 01:49
 
| Conference call using context menu
 
| Conference call using context menu
 
|-
 
|-
 
| Transfer a Call  
 
| Transfer a Call  
| {{en}}[[OpenStage 40 SIP: Transfer a Call|Video]]  
+
| [[OpenStage 40 SIP: Transfer a Call|Video]]  
 
| 04:02  
 
| 04:02  
| {{en}}[[OpenStage 60 SIP: Transfer a Call|Video]]  
+
| [[OpenStage 60 SIP: Transfer a Call|Video]]  
 
| 03:51
 
| 03:51
 
| Describes three different ways to transfer a call
 
| Describes three different ways to transfer a call
 
|-
 
|-
 
| Programming Call Forwarding  
 
| Programming Call Forwarding  
| {{en}}[[OpenStage 40 SIP: Programming Call Forwarding|Video]]  
+
| [[OpenStage 40 SIP: Programming Call Forwarding|Video]]  
 
| 02:05  
 
| 02:05  
| {{en}}[[OpenStage 60 SIP: Programming Call Forwarding|Video]]   
+
| [[OpenStage 60 SIP: Programming Call Forwarding|Video]]   
 
| 01:50
 
| 01:50
 
| Programming Call Forwarding using favorites,<br/>turning Call Forwarding on/off
 
| Programming Call Forwarding using favorites,<br/>turning Call Forwarding on/off
 
|-
 
|-
 
| Deflecting a Call  
 
| Deflecting a Call  
| {{en}}[[OpenStage 40 SIP: Deflecting a Call|Video]]  
+
| [[OpenStage 40 SIP: Deflecting a Call|Video]]  
 
| 01:33  
 
| 01:33  
| {{en}}[[OpenStage 60 SIP: Deflecting a Call|Video]]  
+
| [[OpenStage 60 SIP: Deflecting a Call|Video]]  
 
| 01:45
 
| 01:45
 
| Deflect a call; deflect to Voicemail using FPK
 
| Deflect a call; deflect to Voicemail using FPK
 
|-  
 
|-  
| colspan="6" |
+
<!--| colspan="6" |
 
|-
 
|-
 
| '''Enhanced telephony'''
 
| '''Enhanced telephony'''
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|  
 
|  
 
|  
 
|  
|  
+
| -->
 
|}
 
|}
  

Revision as of 08:05, 21 April 2011

OS-TouchGuide-small.jpg

This page gives an overview about all available Trainings for OpenStage phones.

Quick Reference Cards (based on OpenStage SIP V2 R1)

Quick Reference Cards help users become acquainted with the core functionality of their OpenStage phones. Open the PDF in your web browser, or download it directly to your PC. Most of the "Important Operating Procedures" contain links that lead videos providing a more in-depth explanation and demonstration of the features.

Print out the Quick Reference Card and put it under your phone for a quick lookup of a desired function.

To get a high-quality printed version of this Quick Reference Card, please contact your local sales partner. The Quick Reference Cards can be ordered at our Com Shop too (language can be changed in the shop).


Technology OpenStage 40 OpenStage 60/80
SIP OS 40 QRC.JPG OS60-80 QRC.JPG

pdf.png  Quick Reference Card OpenStage 40 SIP pdf.png  Quick Reference Card OpenStage 60-80 SIP

How to get your desired video by using the Quick Reference Card

1. Click on one of the QRCs. 2. Scroll to the second page. 3. Click on one of the headlines. 4. Enjoy the Video Tutorial!
PDF-open.png PDF-2nd-page.png PDF-Link.png 165px

Video Training

Learning to use a feature-rich enterprise phone is a visual, interactive process that can be difficult to explain simply with words or diagrams. As such, a series of brief videos have been prepared to provide a thorough explanation of how to best take advantage of the features on the OpenStage phones. Simply click on the the Video link beside any of the features you would like to learn more about, and the relevant video will be streamed directly from your web browser.

Download this video as an MP4 file in different sizes: High (11.4 MB) | Low (1.7 MB)

The media player is loading...

Instructor: Robert Arandjelovic, Product Marketing Devices

Beyond the videos already available, this section will be regularly updated to provide more insight into other OpenStage functionality, so bookmark this site and come back regularly for updates!

Quick Reference Card Scenarios

Based on OpenStage SIP V2 R1.

OpenStage 40 Length OpenStage 60/80 Length Content
Basic telephony Video 04:17 Video 03:56 Comprehensive overview
Place a Call Video 02:31 Video 02:01 Three ways to make a phone call
Answer a Call Video 00:43 Video 00:42 Various methods to answer a call
End a Call Video 00:33 Video 00:34 Various methods to end a call
Using Headset Video 00:45 Video 00:54 Place, answer, and end a call using the headset
Feature handling Video 10:15 Video 10:18 Comprehensive overview
Hold/Retrive a Call Video 01:27 Video 01:28 Hold/Retrieve a call using context menu or FPK
Make a Conference Call Video 01:32 Video 01:49 Conference call using context menu
Transfer a Call Video 04:02 Video 03:51 Describes three different ways to transfer a call
Programming Call Forwarding Video 02:05 Video 01:50 Programming Call Forwarding using favorites,
turning Call Forwarding on/off
Deflecting a Call Video 01:33 Video 01:45 Deflect a call; deflect to Voicemail using FPK

Further Scenarios (Under Investigation)

OpenStage 40 Length OpenStage 60/80 Length Content
Message services
Voicemail planned planned
Directory services
LDAP planned planned
Phonebook planned planned
OpenStage Manager
Basic N/A planned How to connect, Phonebook synchronisation
Extended functions N/A planned Working with picture clips, MP3- ringer tones, Slideshow
User Menu
Basic

Login, Set Date & Time, Audio Settings, Phone Settings, Language Settings, Password Reset, Network Information

Extended functions Phone customization options
Functions
Part 1 From Selected Dialing to Transfer a call
Part 2 From Deflecting to Mobility
Part 3 From Directed Pickup to Start Phonebook
XML Applications
Setup N/A
Examples N/A
Web Based Management
Acessing the WBM
Configuring the user settings
OSC UC@OpenStage


Web-based Training

Web-based Training gives the user full choice and flexibility to learn how to use OpenStage phones at their own pace.Start the training just by clicking one of the links below, or download  the training directly to your PC or company server to start from there.

15-p.jpg
OpenStage 15
os40-p.jpg
OpenStage 40
os60-p.jpg
OpenStage 60/80
SIP
End-User Training (Standard) International (English) Link to WBT

Deutschland  Link zum WBT

End-User Training (Premium) International (English) Ordering Info

Deutschland  Bestellinformation

Training for Admins International (English)  Link to WBT

Deutschland  Link zum WBT

HFA

End-User Training

HiPath 2000, HiPath 3000, OpenOffice

N/A

International (English)  Link to WBT

Deutschland Link zum WBT

International (English)  Link to WBT

Deutschland Link zum WBT

End-User Training

HiPath 4000

N/A

International (English) Link to WBT

Deutschland Link zum WBT

International (English) Link to WBT

Deutschland Link zum WBT

Training for Admins

All HFA platforms

International (English)  Link to WBT

Deutschland  Link zum WBT

Download area

All Web-based Training courses can be downloaded and installed locally.

How to do?

  1. Download and Save the zip container on your PC / server
  2. Unzip the folder
  3. Access the index.html file using your browser
  4. For web access make sure that a webserver (e.g. Apache) is running

SIP

International (English)  SIP Administrator Training Deutschland  SIP Administratoren Training

International (English)  End-user Training (standard) OS 15 / Deutschland End-user Training (standard) OS 15

International (English)  End-user Training (standard) OS 40 / Deutschland  End-user Training (standard) OS 40

International (English)  End-user Training (standard) OS 60-80 / Deutschland  End-user Training (standard) OS 60-80

HFA

International (English)  HFA Administrator Training / Deutschland  HFA Administratoren Training

HiPath 4000

International (English)  OS40 @ HiPath 4000 End User Training / Deutschland  OS40 @ HiPath 4000 Anwendertraining

International (English)  OS60-80 @ HiPath 4000 End User Training / Deutschland  OS60-80 @ HiPath 4000 Anwendertraining

HiPath 2000, HiPath 3000, OpenScape Office

International (English)  OS40 @ H2k, H3k, OpenScapeOffice End User Training / Deutschland  OS40 @ H2k, H3k, OpenScapeOffice Anwendertraining

International (English)  OS60-80 @ H2k, H3k, OpenScapeOffice End User Training / Deutschland  OS60-80 @ H2k, H3k, OpenScapeOffice Anwendertraining