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Difference between revisions of "OpenStage Training"

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Revision as of 00:05, 22 January 2011

<accesscontrol>OS-Training</accesscontrol> This page gives an overview about all available trainings for OpenStage phones.

Quick Reference Cards

Quick Reference Cards help users to get acquainted with the core functionality of the OpenStage phones. Open the PDF in the browser, or download it directly on your PC. Most of the "Important Operating procedures" contain a link with an video explanation and demonstration of the feature.

Print it out and put it under your phone for a quick lookup of a desired function. To get a high-quality printed version of this Quick Reference card, pls contact your local sales partner.

Technology OpenStage 40 OpenStage 60/80
SIP OS 40 QRC.JPG  OS60-80 QRC.JPG 
*pdf.png  Quick Reference Card OpenStage 40 SIP *pdf.png  Quick Reference Card OpenStage 60-80 SIP
HFA available end of Jan 11 available end of Jan 11

Video Trainings

@Robert: pls write down 2-3 sentences about the goal and structure of the video training

Instructor: Robert Arandjelovic, Product Marketing Devices (link auf Intro Video)

each clip: 1. short introduction about use case (what business sitaution is addressed); 2. step-by-step instruction how to access this feature: 3. optional: a tip, how to improve further using this feature (e.g. FPK)

Plenty of videos clips, regularly updated, bookmark this site and check out from time to time for updates

Quick Reference card scenarios


OpenStage 40 length OpenStage 60/80 length Content

Basic telephony

Video 04:17 Video
comprehensive overview
Place a Call Video 02:31 Video
three options how to make a phone call
Answer a Call Video 00:43 Video
all options to answer a call
End a Call Video 00:33 Video 00:34 all options to End a Call
Using headset Video 00:45 Video
Place, Answer, End a call using a headset






Feature handling

Video 10:15 Video
comprehensive overview
Hold/Retrive a Call Video 01:27 Video
Hold/Retrieve a Call using context menu or FPK
Make a Conference Call Video 01:32 Video
Conference call using context menu
Transfer a Call Video 04:02 Video
describes the 3 different possibilities to transfer a call
Programming Call Forwarding Video  02:05 Video
programming call forwarding using favorites; turning Call Forwarding for All calls on/off
Deflecting a Call Video 01:33 Video
Deflect a call; Deflect to Voicemail using FPK






Enhanced telephony






Dialing from Caller List planned



Using missed, dialed, recieived, forwarded call lists
e/o Feb 11 planned



Audio features planned


Mute, Switching Speakerphone/Handset mode
Saving a function to a key planned




Further scenarios (Under Investigation)

OpenStage 40 length OpenStage 60/80 length content

Message services

                                                                             
Voicemail planned planned

Directory services

LDAP planned planned
Phonebook                          
planned planned

OpenStage Manager

Basic N/A planned how to connect, Phonebook synchronisation
Extended functions N/A planned working with picture clips, MP3- ringer tones, Slide-show

User Menu

Basic

login, set date&time, audio settings, phone settings, language settings,

Password, Reset, Network Information 

Extended functions Configure your phones for your needs

Functions

Part 1 from Selected Dialing to Transfer a call
Part 2 from Deflecting to Mobility
Part 3 from Directed Pickup to Start Phonebook

XML-Applications

Setup N/A
Examples N/A

Web Based Management

Acessing the WBM
Configuring the user settings

OSC UC@OpenStage


Keyset / Multiline Operation

OpenStage 40 length OpenStage 60/80 length Content
Two - line keyset operations                                      
E/A-Cockpit N/A


 

Administrate your OpenStage

OpenStage 40 length OpenStage 60/80 length content

Bluetooth - setup

Headset N/A
Conference unit N/A

Web Based management

Tipps & Tricks

OpenStage 40 length OpenStage 60/80 length content
Tipp& Trick No1
Tipp & Trick No2

Web based trainings

Web based trainings give the user full choice and flexibility to learn "How to use your OpenStage".

OpenStage 15 OpenStage 40 OpenStage 60/80
SIP
End-User Training (Standard) International (English) Link to WBT

Deutschland  Link zum WBT

End-User Training (Premium)
Training for admins International (English)  Download WBT (28MB ZIP file download)
HFA

End-User Training

HiPath 2000, HiPath 3000, OpenOffice

N/A

International (English)  link

Deutschland link

International (English)  link

Deutschland link

End User Training

HiPath 4000

N/A

International (English) Link to WBT

Deutschland Link to WBT

International (English) Link to WBT

Deutschland Link to WBT

Training for admins

all HFA platforms

International (English)  Link to WBT

Deutschland  Link to WBT

 

Further links

Verweis auf Phone Guide Live